TeliaSonera Global M2M Services. M2M Today and in the Future Where is business coming from, and how can operators meet customer needs?

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1 TeliaSonera Global M2M Services M2M Today and in the Future Where is business coming from, and how can operators meet customer needs? Hans Dahlberg Head of TeliaSonera Global M2M Services

2 Our geographical footprint Europe s 5th largest telecom operator Present in 19 countries 180 million subscriptions * 27,983 employees worldwide ** Introduced the world s first 4G commercial mobile networks *) Q3, 2012, **) Q4, 2011, restated

3 M2M not so much about the technique involved M2M is like internet it will be incorporated into everything around us. Work, learning, playing, health care and in our everyday life... M2M is about: Processes and Streamlining Business Development Quality of Life

4 Nordic & Baltic M2M mobile outlook 100 million M2M SIM-cards in the Nordics and Baltics by billion gadgets will be connected in the Nordics and the Baltics in % will use the mobile networks to communicate TeliaSonera M2M based on Ericsson and Intel M2M outlook

5 M2M growth across all verticals Banking & insurance Transport & infrastructure Buildings & facilities Secure payment solutions Connected vehicles increases income Remote climate control Energy & power Retail & commerce Health and social care Remote meter reading Digital signage increase sales Ultra portable connected ECG Security & infrastructure Industrial automation Service delivery Field automation increases efficiency Remote control of equipment More efficient field service

6 Many driving forces Connected vehicle P Connected driver Connected passenger Connected society

7 Business and organizations Industrial Internet Our role is to build the software that enables us to do this industrial Internet. Bringing digital intelligence to the physical world of industry as never before General Electric General Electric is the US largest industrial company, whose products range from jet engines to medical imaging machines. Created a new global center with up to 400 computer scientists and software developers and investments up to $1 billion by Internet-era technology is ready to sweep through the industrial economy much as the consumer Internet has transformed media, communications and advertising over the last decade William Ruh Vice President GE in NY Times

8 TeliaSonera Global M2M Services - A multi market operation M2M Organization Global Production/Offering Unified M2M services on all markets Centralized organization with M2M specialists Networks Best in Class mobile network - Quality is essential Research & Development M2M innovation and development M2M Partners Customer Care Best in Class customer experience Dedicated M2M support Eco system to provide total solutions Seamless experience across Europe (GMA)

9 Global M2M association Global coverage with unmatched European footprint Seamless customer experience Innovation & services International partnerships Enhanced operability We deliver Best-in-Class, Seamless and Simple M2M services globally to maximize the benefits of our business customers

10 Network infrastructure SIM Products M2M info -supplier M2M HW & product ITinfrastructure Solutions/ applications System integrator Business Consultants TeliaSonera M2M partners 18 Associate Partners Oxyfi,Techship, Fridat, B3, Telit, Enovation, Bosbec, Combain, LG, Renesas, Kombridge, Westermo, Digi, Coredination, SRT, Huawei, Motorola, Virtual Access, Handheld M2M Subscriptions M2M Administration M2M Basic Products M2M Services TeliaSonera Global M2M Services

11 M2M analysts 2012 TeliaSonera has made a strategic decision to focus on the role as connectivity provider and develop a partner program to help end-customers find the solutions that best fulfill their business needs. Global Wireless M2M Market Report 2012 We believe operators need to adopt a more centralized approach as TeliaSonera has done to manage the growth in M2M Analysis Masons M2M Case Study

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