Your Home. A Warm Welcome. Our Homes in Your Area. Grace Care Centre. Care you can Trust

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1 Our Homes in Your Area A Warm Welcome Henlow Court Henlow Drive Dursley Gloucestershire GL11 4BE Come and see us To book an appointment, or to attend one of our regular events, please contact us on: Tel: enquiries@osjct.co.uk Web: The Elms Elm Road Stonehouse Gloucestershire GL10 2NP Address Grace Care Centre Whitebridge Gardens Thornbury Bristol BS35 2FR Southfield (Glos) Park Road Stroud Gloucestershire GL5 2JQ The Orders of St John Care Trust is a not-for-profit charity Registered charity no Your Home Grace Care Centre Care you can Trust At Grace Care Centre, we appreciate that no two residents are the same, so our compassionate team aim to ensure that each resident receives care that is tailored to their individual needs. When you join us we make a commitment to you that you will be able to continue to do all the things you ve always done and enjoy a fun, safe and comfortable lifestyle. Everything in the home is focused on enabling you to get the most out of every day. We provide the ultimate in comfort and luxury, the food is delicious and nutritious, the activities are tailored to your interests, and our team is on hand to provide round the-clock care. Our dedicated team are here to support you from the very first time you look around the centre and throughout your time with us. We look forward to welcoming you into the family here at Grace. The Grace Care Team

2 Contents It s All About the Care Your New Home 04 A Home from Home 06 Your Room 07 Tasty, Home Cooked Meals 08 Activities to Enjoy 11 Your Care Team 12 Grace Care Centre at a Glance 13 How To Find Us 14 Our Homes In Your Area 16 Contact Us 16 Personal care at its heart Our residents are at the heart of everything we do and their wellbeing is paramount. We pride ourselves on delivering care to the highest standards. We believe in person-centred care. This means we try to learn as much as possible about each individual person who lives with us, so that we can provide them with care and support tailored to their individual needs and preferences. A home with warmth and understanding We also believe that our residents and day care visitors should enjoy life in an atmosphere of warmth, harmony and understanding, being cared for by people who appreciate their need for privacy and who will respect their dignity and freedom of choice. A caring ethos We are all about people. Everything we do reflects our caring ethos, from our recruitment practices through to the care we deliver every day to the people living in our homes. The quality of our service has been accredited by the National Care Forum, through its Quality First framework. Working closely with Dementia UK We are among the first care providers to employ our own specialist Admiral Nurses and have been leaders in exploring other innovative ways of caring for people living with dementia, such as themed destination areas and meaningful activities. Compassionate, professional and friendly New in 2018 Grace Care Centre is a 70 bed dementia and nursing care centre split over three floors incorporating a number of features to promote reminiscence as therapy. 03

3 Your New Home Grace Care Centre offers up to 70 residents individual and compassionate dementia, nursing and respite care. Our brand new home is situated in a quiet residential area of Thornbury, South Gloucestershire. Grace Care Centre specialises in: Wellbeing and comfort The home is arranged in five household units, each having their own homely living area, with sitting room, kitchen and dining area. The large single bedrooms all have en suite shower and toilet facilities, although assisted bathrooms are also provided in each household. All rooms have access to digital TV, WiFi as well as a 24-hour nurse call facility. Dementia Care Nursing Care Additional features of the home include The Pavilion café, craft room, cinema and hair and beauty salon. The external area provides safe and secure gardens with access from each of the ground floor households as well as communal gardens accessible from the cafe area and living rooms. Respite Care A friendly, professionally trained team To give you the support you need when you need it, a friendly, professionally trained team are on hand around-the-clock to support you in how you wish to spend your day enabling you to enjoy a fulfilling and independent lifestyle. I love being at Grace because I feel I am in control and the staff listen to what I say. 04

4 A Home from Home Your Room Grace Care Centre is arranged in five household units, each having their own homely living area, with sitting room, kitchen and dining area. The rooms at Grace Care Centre are a personal haven for each of the residents. Grace Care Centre offers you: Each room offers: Ground floor: Russell street 13 bedrooms Residential Dementia Walsh Street 10 bedrooms Residential General A hairdressers A visiting Doctor A visiting Chiropodist Dedicated Activity Co-ordinators Freshly home-cooked meals An en-suite private bed-sitting room An emergency 24 hour call system First floor: Alveston Street 17 beds Residential Dementia A laundry service Weekly church services Beautiful gardens with seating areas Rochampton Street 10 beds Residential General Cosy lounges Regular resident and relative forums Second floor: Chantry Street 20 beds Nursing The Pavilion café Craft room Cinema En-suite shower rooms Plenty of space to personalise your room with your own things from home 07

5 Tasty, Home Cooked Meals A talented chef and kitchen team prepare tasty, home-cooked meals. The freshly prepared, delicious dishes are carefully balanced to get the best nutritional value, and cater for individual dietary requirements and preferences. Seasonal produce is chosen whenever possible and of course, relatives and friends are always welcome to join. The menus change daily and the kettle is always on, so hot drinks are available throughout the day. A personal dining experience What this includes: Nutritional meals Friends and family can join My Mum appears much younger since moving to Grace as she has gained weight. We are also happier and have more quality time with Mum since she moved to this Care Home as she is more settled and less confused. Each of the 5 households have their own small and personal dining room where residents take their meals if they wish. Residents are also encouraged to help make their own food, and to make snacks whenever they feel hungry. Snacks readily available Hot drinks when you want 08

6 Activities to Enjoy We understand how important it is to have daily activities to take part in and enjoy. Our dedicated Activities Co-ordinators organise a wide programme of events around each persons requests, hobbies and interests. The team will be delighted to assist you to continue with existing hobbies, as well as give you the opportunity to try something new if you would like to. They make sure everyone can enjoy themselves to the fullest, be that with arts and crafts, a coffee morning or more individual pursuits. Visits from outside entertainers happen regularly and the home also has its own minibus for trips out and about. Each resident receives 1-1 time with the Activity Co ordinators and together they will work on their own personal activity plan and goals. A typical daily activity schedule might include: Seated tai chi Coffee morning Trip to the local garden centre Pat the dog a visit from a trained dog Knitting 100th birthday party Scrabble competition Visiting musicians Church service Summer BBQ Christmas party Harvest festival 11

7 Your Care Team Grace Care Centre at a Glance All our Care Team are professionally qualified and trained to the highest standards. Every member of the team holds the Care Certificate. Home Manager As head of the home, the manager ensures the smooth running of the home and that all the team are providing the best possible environment for every resident. Head of Care Experts in all aspects of care, the Head of Care is focused on the care delivered in the home and quality of life for all residents. Activity Co-ordinators Providing a wide programme of events, a personal activity plan with goals and delivering activities that are meaningful and resident focused. Dementia Lead Responsible for ensuring everyone is up-to-date on the latest learning on dementia and for championing the best quality care for dementia residents. Carers Our professional and expertly trained carers are on hand around the clock to ensure all residents enjoy a fulfilling and independent lifestyle. Admiral Nurse Specialist mental health nurses supported by Dementia UK, who are available to support the care team and families living with dementia. 12 Registered Nurses Qualified, professional nurses are on hand 24 hours a day in parts of the home, to tend to any nursing requirements. Housekeeping Team Maintaining a spotlessly clean home with a smile, all our Housekeeping Team ensure the home is spick and span in your rooms and in shared home areas. Chef All our Chefs enjoy producing healthy, home-cooked meals for our residents, and are on hand if anything is needed for a special occasion or celebration.

8 See for Yourself We would really like to meet you and show you around Grace Care Centre. To make sure we have plenty of time to find out about your needs and introduce you to the key members of the team, we recommend you contact us in advance to book an appointment. Alternatively, we welcome anyone to drop in and see us if you are passing. We also organise regular events to meet potential residents. If you would like to join our mailing list to find out more about these, please visit our webpage to sign up. How to find us Please note that when planning to visit Grace Care Centre, we suggest you use the post code BS35 2NT for sat nav purposes. The home is located off Midland Way to the South East of the centre of Thornbury, only 14 miles from the centre of Bristol. We are directly opposite Alexandra House. The Thornbury Pump OSJCT Grace Care Centre 14 Grace Care Centre, Whitebridge Gardens, Thornbury, Bristol BS35 2FR High St Rock St Gillingstool