South Africa Lodge. Specialist Care for Older Adults

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1 South Africa Lodge Specialist Care for Older Adults

2 Our Service Our Team South Africa Lodge is a specialist care and nursing home. We are located in Waterlooville, 8 miles north of Portsmouth. South Africa Lodge is committed to delivering care aligned to our vision of A Place Called Home, We pride ourselves in always putting our residents needs and wishes at the forefront of our service. At South Africa Lodge, our tailored service has been specially designed to support older adults with complex physical and mental health needs. Our specialist areas include, but are not limited to: Dementia Parkinson s disease Learning disabilities Korsakoff s syndrome Mental Illness Our highly skilled staff are trained to support residents who may be presenting with challenging behaviour associated with their condition, as well as being well trained in complex nursing needs and end of life care. The team at South Africa Lodge has nursing staff on 24 hour duty, offering continuity of care to all residents. Our high staffing ratio means that even the most complex of needs can be readily met. Furthermore, our high volume of staff creates an atmosphere based on building relationships, not only between staff and residents, but also between staff and the family and friends of our residents. South Africa Lodge has dedicated occupational therapy and activity coordinators within the team. We believe it is really important to be able to offer interesting and meaningful activity opportunities to our residents. Life and fun shouldn t be put on hold because nursing care is required. The registered manager leads the home with the support of deputy and departmental managers within the team, but additional ancillary staff are crucial to the day to day running of South Africa Lodge. They help with cleaning, general maintenance, laundry and catering services and make our home as comfortable as possible. At South Africa Lodge the whole team works together to provide great service and positive experiences for all our residents. Our aim is to maximise the potential of every resident within a safe and caring environment.

3 Environment All bedrooms are single occupancy with ensuite bathrooms, décor and fittings that have been designed with dementia research in mind. The home offers an easily accessible courtyard with bird avery and a safe, beautifully maintained garden that allows for strolling and sitting out. With support offered from staff, some parts of the garden can be maintained by residents. We know that the decision to come to South Africa Lodge will not be taken lightly. So as far as possible we want our residents to consider South Africa Lodge as home. To make it feel more like home we encourage the personalisation of bedrooms. The home is divided into 6 lodges. Both day and night, each lodge has a dedicated team of Senior nurses, General nurses and care staff. The home has invested in a range of modern specialist equipment that includes profiling beds, air mattresses, hoists, baths and wheelchairs. Many of the doors are fitted with electronic key pad locks, this is to manage risk and promote resident safety. All residents with capacity to make decisions about leaving the home are given the codes to doors and may leave at any time. All meals are home cooked and we are able to meet any dietary requirements of our residents. We re able to offer options and choices to try to make meal times as positive as possible while maintaining health.

4 Service Provision at South Africa Lodge Before admission all residents will be assessed by a senior nurse or manager. The pre-admission assessment will determine the level of service required and the formulation of an initial care plan. The admission care plan will be augmented in the early weeks after admission following further assessment. Our care plans carefully consider the ambitions and needs of residents who always remain central to our work. Whenever possible we encourage the participation of resident s families and friends in the pre-admission assessment. All residents care is then reviewed on a monthly basis through our internal multidisciplinary team (MDT). Moving forward we then conduct six monthly reviews to which families and case managers are invited. South Africa Lodge has a service level agreement with a local G.P, which allows for twice weekly visits to the home. Residents at South Africa Lodges fees are funded in one of four ways. Simply, these are self-funding, adult social care funding, and health service funding or shared funding packages. We encourage potential residents and their families to discuss the funding of South Africa Lodge with their social worker or another professional. Residents who are not funded by the health service may be entitled to a funded nursing care (FNC) contribution towards their fees If you require assistance, we can advise and help you in your application for FNC. Ours is an almost all inclusive service with no additional costs for elements of care or treatment, the only exceptions being visits from the hairdresser and chiropodist. The home is regulated by the Care Quality Commission (CQC) and was rated as Good in their last inspection.

5 SOUTH AFRICA LODGE 43 Stakes Hill Road, Waterlooville PO7 7LA We welcome pre-referral visits from families and professionals. To organise a visit, ask any questions or make a referral please contact us on: or info@southafricalodge.net Our web site at tells you more about our service. We look forward to hearing from you.