Healthcare Management System

Transcription

1 Healthcare Management System For Hospitals Clinics Labs Scan Centers It has aided us a lot in the effective management and maintenance of our entire data. Very accurate and user friendly with MIS tools for senior management. Everything is available at the click of a button - Ambuja Group We are using Clarity for more than 3 years. Not just their software but their prompt services have also been quite satisfactory towards making our entire hospital digitalized. It has good features that help us a lot in the decision making of our hospital as a business unit. Both the software & their team helped us a lot in managing our NABH affiliation process. - Grecian Super Specialty Allengers Infotech All rights reserved

2 A comprehensive Healthcare Management System (HMS) meant for effectively managing the clinical, organizational and monetary aspects of any healthcare organization. Tenable, consistent and impeccably designed to prove helpful to the health care fraternity in managing patient information, administration, doctor itineraries, providing the management with MIS information and much more. It also provides an accurate, electronically stored medical record of patients (EMR), which can later be used for statistical and research purposes. Why Allengers HMS? Enhances Efficiency Streamlines your workflow & boosts efficiency by way of reminders, scheduling & automation of routine tasks. Its good looking, intuitive UI makes learning & using it a breeze. Designed by a group of doctors & IT experts so that while you take care of your patients, it takes care of every think else. Increases Revenue Optimized scheduling & SMS reminders reduce client no show. Online prescription history & reports impresses patients & boosts loyalty. Strict inventory tracking eliminates thefts/losses. Online visibility and appointment booking for local patients via patient app. Going paper less, also helps your pocket & helps save trees. Optimizes Decision Making Clarity s powerful, real-time analytics puts financial and operational data at your fingertips. Integrated dashboard provides a quick pulse on performance, while MIS reports deliver deep insights. With the option to view standard reports or customize your own, it s easy to incorporate data into your decisionmaking Total Modules: 1. Patient Management Reception Desk + OPD + IPD + Ward Mgmt + Lab + Radiology + MRD 2. Inventory Management 3. HR Management 4. Financial Management 5. Clinical Services OT + Sterilization + Blood Bank Mgmt + Physiotherapy 6. Supportive Services Ambulance + Housekeeping + Laundry + Dietary + Maintenance + Waste Mgmt + Mortuary Features ü Strong Security ü Multi-Site Support ü Interactive Graphical Dashboards ü Available as LAN & Cloud ü Mobile App support (Android / ios) ü Integration with Clarity Network ( ü Integrate-able with PACS, Lab devices, Bio Metric etc. More Personal time Stay updated with everything on the go via your doctor app. View, cancel or postpone appointments, track revenue, chat with staff, allocate tasks and other interesting features..

3 Reception Desk Module Details Patient Management This module deals with overall patient care and management related to the Reception Desk, OPD, IPD, Laboratory, Radiology etc and is concerned with the effective management of appointments, visitor management and covering various aspects of Indoor & Outdoor patients. Gives you the business intelligence of mapping the patient appointments with the doctors/physicians by checking & highlighting their specialization & availability. Individual appointment schedules for each physician with respect to the specialty. Cancellation and Rescheduling of appointments. Main Reception has information of the patients, doctors, departments and employees in the hospital. Complete visitors visiting the premises are being captured here. Visitor's slip, numbers of visits are accordingly being provided. System uses the BI to give you the performance of the same in terms of availability, performance etc. The module has necessary information required by MIS. OPD Every patient who comes to hospital needs to be registered before going for any consultations, observations from the hospital. Registering a patient involves recording certain general or demographic information about him/her. A unique registration ID or 'UHID number' (Unique Healthcare Identification Number) is generated and given to each patient after registration. This is a permanent ID number that is stored in the hospital record indefinitely and therefore helps in keeping systematic track of medical history & diagnosis of the patient. OPD Registration Unique ID (UHID number) to be generated for every patient who comes to OPD for consultancy. Appointments Details Deals with the patients coming via appointments. Automated SMS will be sent to the patients concerned. References Keeps a proper record of all the patients that come to the hospital via reference from outside consultants. Empanelment Cycle The separate record of ECHS patients are maintained for the services taken by them and the credit buckets can be mapped accordingly with the different empanelment companies. Family Details The record of family details of patients can also be entered in database. Collection Details The daily collection form the OPD/IPD can be viewed and observed by the management. OPD Billing The OPD billing involves the record of all the services being taken by the OPD patients. ICD 10 (International Classification of Diseases) It includes the list of the internationally accepted and WHO issued ICD-10 disease codes. Patient Visit History A complete history of all the visits of patients is preserved and can be checked upon at any time.

4 Doctor Roster The complete list of the schedules of various doctors are maintained to check the availability of those doctors at different time periods. Doctor Desktop The doctors can log into the systems with their ID's and view the list of patients they need to attend that day or any of the relevant details that they need to specify. Health Package Information and Processing The patients can opt for various health packages also and same can be maintained and processed for any of the references. Printing of reports - OPD register, user wise payments, investigation reports, Doctor Prescription, etc. IPD The in-patient module deals with the functions specific to In-patient Management. It directs the daily administrative activities and provides instantaneous access to other correlating modules resulting in healthy process flow & patient care. The module takes care of the complete cycle from when the patient is allotted a bed in the ward to when he is discharged. The complete treatment, diagnosis is recorded in the database during his/her stay in hospital. IPD Registration In case of direct IPD entry the patient is issued a new UHID Number (Unique Healthcare Identification Number), but in case he gets transferred from the OPD to the IPD his UHIDN number remains same but is issued a new card number. Inter department consultation A proper record will be kept in case a patient receives consultation from different doctors simultaneously in the hospital depending upon his medical situation and the specialization of the doctors. On-line Requisition to Pharmacy The requisition for any medicines required by IPD patients is sent directly by the IPD attendants to the pharmacy through the workstation rather than going personally to the pharmacy and ordering the prescribed medicines. Discharge summary Gives us the summarized report at time of discharge about his medical condition, medical services availed, bed details, medical prescription details and follow-up instructions. On-line Case Sheet The case sheet will have the complete details of the patient record staring from the patient admission till his discharge. Multiple visits of patients can also be tracked. Medical Certificates (like Death, Birth, Fitness, Pre Consent form etc.) Integration with Billing, Investigation, Pharmacy, OT, Laundry, Housekeeping, Diet & Nutrition, Blood Management etc. Laboratory Laboratory module provides integrated and detailed facilities for the creation, maintenance and record keeping of the various tests History of outpatients and inpatients required by healthcare providers for diagnosis purposes. It provides help to the lab department in their workflow management. This module facilitates the user in displaying and printing various test requisitions received from different wards (ICUs, Emergency, etc.), out patients and other hospitals. It shows the status of the tests, samples, test results, report generation of the test results etc. It also helps to view the entire clinical History of the patient. Masters like Parameter, Test Value, Template, Image Upload etc. Scheduling of Technician Time rosters for Lab technicians are made and specified for collecting the specimen samples. Generates the investigation request and manages the process involved in delivering the results to the concerned department/doctor of the hospital. Receives online request from doctors and also allows laboratory personnel to generate requests.

5 Sample Collection The specimen required for performing any of the tests is categorized and accordingly collected. Entry of Test result and its approval from supervisor and concerned doctors. Maintains the lab stock The stock of the lab equipments, chemicals etc is maintained. Radiology Radiology module takes care of complete radiological services and their integration with the rest of modules in hospital. It provided excellent reporting tools for radiology tests. It lets you create multiple templates and set the authentications for approvals. It streamlines hospital radiology processes by its organized management. It shows the status of various tests like done, pending, on hold etc. Masters like Template, services etc. Multiple templates can be tagged with 1 test. Various consent forms required for MRI, CT, and Ultrasound etc. Schedules for radiologist & technicians. Images can be attached with any radiology report. Receives online request from doctors and also allows radiology personnel to generate requests. Entry of Test result and its approval from supervisor and concerned doctors. Reporting can be done with various interactive tools to enhance the readability. MRD (Medical Record Department) This module provides management with the key & statistical report with business analytics applied on it. Graphical representation of data makes it more efficient to analyze the operations of hospital. Each patient gets a unique file maintained for all his/her treatment in an organized manner. Data can be retrieved for any patient very easily & promptly. It guides you to better store the physical files in an organized way for future tracking. MRD file management MRD Shortage Monthly patient stats ICD Census Bed Occupancy Admission Rate Discharge Rate Birth Stats Death Stats Medico cases covering LAMA/DAMA/MLC stats Pathology TAT stats

6 Ward Management This module takes care of room / ward allocation once the patient is admitted in IPD. Following are its aspects and features: Facilitates patient admission and assigns bed to patient. Maintains a chart indicating allocated / vacant beds in a hospital. Bed swapping & transfer supported. Online track of patient location in a hospital. Occupancy status The complete patient occupancy status of room/wards. Patient case sheet - The case sheet will have the complete details of the patient record, starting from patient admission till discharge. Multiple visits of patients can also be tracked. Distinguishing between new IPD patient or some internally transferred/referred OPD patient. Resource Allocation - Nursing Staff Scheduling & allocation (General & Emergency). Stores & Pharmacy This module deals with the record keeping of the medicine stock and other consumables that are used by the hospital. This module integrates the purchase department with the requisition making units like beds/rooms/wards/ departments of the hospital. This module takes care of the readily available items stock so that the clinical work keeps going. Masters like store master, Sub store, UOM Conversion, Category & Item master Item Master A unique number will be generated whenever any of the items or medicines is created in master. Purchase order The purchase order can be raised to any of the vendors whenever ordering for new material or items. Opening stock The opening stock will give us a list of the opening stock of medicines and items whenever any of them is created in masters. Issues and receipt of stocks This will give the complete details of the material that were being issued along with their respective receipt numbers. Material Requisition The same is raised whenever there is any requirement for any of the medicines or other items by any of the departments. The requisition can be raised to main store or to sub stores also. Stock returns and destruction of expired items. Material Inspection This will give us a list of all the material for which QC was done. It will have a separate record of accepted/rejected/replaced stock details. Material Receipt Note Whenever goods enter the hospital, the Material Receipt note will be generated having the details of items with corresponding Challan/invoice numbers. Material Replacement Note In case, any of the material is rejected by QC or is not in an acceptable condition then the same material can be sent back to the vendor by raising a unique material replacement note. Reorder Level This will define the minimum actual level of an item that should always be available in the store. Stock Transfer The stock transfer is performed for various items between different stores or sub stores.

7 Sale Bill Return In case, if any material that has already been sold comes back to the stores, then correspondingly this change can be updated in the current stock carrying the specifications that from which party/patient it is being returned. Batch Wise Monitoring We can have a look at different medicines according to their batch wise status and accordingly can calculate which batches of particular medicines are about to expire. Provisions for FIFO (First In First Out), LIFO (Last In First Out) is also available. Reports like Item Opening, Stock Transfer, Live Stock, Issue Slip, Item Register, Batch Tracking, Material Inspection, Inspection Register, Purchase Order, and Material Issue etc. HR & Personnel Management Human Resources (HR) module deals with the complete management of all the HR activities in a hospital. It takes into consideration the complete scenarios related to operational staff/employees (like Doctors, Nurses, Consultants & more categories). HR Masters Department, Designation, Employee, Doctor, Specialization, Holiday, Insurance, Shift, Leaves etc. Deals with the maintenance of employee Bio-data, Attendance/Overtime details. PF statements, Gratuity Statement and provides a monthly analysis. Deals with Salary calculation, deductions, printing of salary slip, salary certificates. Maintaining Employee Database The complete database of all employees is maintained in your records for future references. Leave Management This maintains the complete record of all the leaves applied, leaves approved and leaves cancelled. Training Management The employees can issue request for the grant of particular training required for his specific department or field. Attendance Register This will give us the detail of the monthly attendance chart of the employees. Monthly Allowance The list of allowances that is to be given to employees is categorized and maintained. Overtime Register The list of all employees is categorized and calculated in terms of the overtime that they are devoting to the organization. Loan Management A proper record is kept about any loans being taken/authorized to the employees and accordingly their EMI limits are categorized. Employee Salary Detail This will give us the chart of salary details of all the employees along with the details of their PF, ESI, and income tax deductions etc. Salary Hold Detail This feature will let you help know in which special cases you need to hold salary for some specific employee. Employee Saving Master This will have the record of all the savings done by the employee. Salary Calculations, Deductions, Relieving certificates. Employee Evaluation This will help you in evaluating the performance of your employees depending upon some attributes defined. Maintenance of Hospital documents, Insurance details.

8 Financial Management This module takes care about all the aspects of financial accounting transactions of modern day hospitals. It includes Accounts Receivable, Accounts Payable, General Ledger, Debit Credit Notes, and Trial Balance. Finance Masters Groups, Sub Groups, Party, Bank, Collection, Form Type, vouchers, Payment Terms, Account Main groups, Sub groups, currency etc. Voucher Generation This involves of Cash Voucher, Bank Voucher, Contra Voucher, and Journal Voucher. Bank Reconciliation This will let you match the physical books with the bankbooks. Masters of Party, Bank, Account, Groups, Sub Groups, Cost Center, Payment Terms, Income Tax Act, Company Tax Act & more. Cash Books This will let you maintain Cash books in an organized manner. Credit Debit notes The Auto/Manual credit/debit notes can be generated against the various parties. General Ledger It displays in an organized manner the ledger books of the organization or other parties. OPD Receipt The receipt against any of the services taken by the OPD Patient. IPD Receipt - The receipt against any of the services taken by the IPD Patient. Corporate / Insurance / Govt. Employees Billing. Company Settlement The settlement of the amount being send by ECHS companies against their patients. Doctor Share This feature will let you calculate the doctor share for any of the services or surgeries pertaining to him/her. Automatic registration of charges associated with different services like room charges, dialysis, test packages, lab services, medicines consumed, dietary charges, consultation fees etc. MIS Reports covering Invoice Generation, Receipts, Vouchers, Trial Balance, Advance Adjustment, Bank Reconciliation, Ageing Reports, Cheque status etc. OT Management Clinical Services This module manages and maintains the records of all the clinical services provided by the hospital like surgeries, sterilization, blood transfusions, physiotherapy etc. OT module maintains record of the operations theatre activities. Various requisitions are given by different departments to get the operation theatre booked. It covers details regarding surgeons, patient monitoring, blood request, consultants, anesthetics, equipments& more. Masters like Operation Theatre, Procedure, Instruction, Consent Template etc. Operation Theater Booking This helps management in booking the OT for any operations/surgeries. Operation Theatre Schedule This gives us a detailed chart regarding the nature of the surgeries to be done or already done. Consent Form Authentication This is a pre-consent surgery form filled by the patient regarding any of the surgeries, which is kept in our records.

9 Pre/Post-Operative Activity This will define the set of pre/post instructions that need to be taken care of before/while/or after the surgery. Surgery Activity It maintains a record of the complete details of the activities performed during the surgery. Resource/Equipment Allocation It makes and allocates the list of all the resources required in OT for surgery. Registration of bills regarding the items consumed during operation. Requisitions during or after surgery for supplies like blood, oxygen, other items etc. Sterilization (CSSD) The Central Sterile Services Department's (CSSD) objective is to provide sterile items, equipment to wards and OT's. The CSSD receives various items from different wards and locations to be sterilized and finally adapts different sterilization techniques to perform the sterilization process. Item Receipt This is used to generate requirements to the CSSD for any sterilized equipments by any department. Sterilization Methods Different type of sterilization techniques required can be defined here. Online Inventory The available stock of sterilized items can be checked at any instance. To maintain record of effectiveness of cleaning, disinfections and sterilization process. Provides safe environment for the patients and staff. Blood Bank Management This module deals with the Blood Bank management of a hospital. It takes care of donors' database, blood management, blood requisition, cross matching & more. Blood Bank Masters like Component Master, Screen test, and Blood Capacity etc. Blood Requisition The request raised by any of the IPD patients or some external hospital etc. Blood Component Separate components like Plasma, Platelets of bloods can be categorized and organized accordingly. Donor Registration This maintains the database of all the donors who will be donating the blood. Expiry of blood components This maintains the categorization of different bags for various components with their expiration period. Blood Issue Master This maintains the details of the blood bags being issued. Rejected Donor Details This maintains the details of the list of the rejected blood donors. Blood Transfusion This lets you record the various crucial parameters and other physiological aspects that need to be recorded before blood transfusion so as to be compared afterwards after the blood is transfused. Physiotherapy Its objective is to help physiotherapists keep a record of their patient listing and services to be given. It maintains a complete record of the Indoor/Outdoor patients and of the proper time schedule of various therapies to be performed. This module takes care of exercise and electro therapies as well. Therapy Master It defines the set of different therapies like Exercise, Electro Therapies. Patient Diagnosis It record the readings done by the physiotherapist.

10 Physiotherapy Schedule This maintains an appointment schedule of the complete list of patients that are to visit for therapy. Therapy Report This is a final report prepared by the physiotherapist after attending a patient. Physio-equipments Set of different equipments required for therapies like for Short Wave Dia-therapy (SWD), Laser Therapy etc. Supportive Services This module covers the other miscellaneous services offered by the hospital apart from its routine services. Ambulance Management It is concerned with the complete management of ambulances in a hospital. This includes their bookings, routes, charges, resources etc. Ambulance requests Record-keeping of all requests generated by any of the patients or some other hospital. Ambulance Booking/scheduling The alignment of ambulance schedules with the corresponding requests raised. Resource Allocation Record-keeping of all the resources required to be sent along with an ambulance. Ambulance Movement Record-keeping of all the readings, destination details, waiting charges and other details regarding the ambulance movement. Reports like (Mileage, Km/City/Rate wise etc) Housekeeping It is concerned with keeping complete record of the cleanliness/maintenance status of wards/beds/rooms by the housekeeping department in a hospital. A patient discharge or transfer immediately informs housekeeping employees about the relevant ward/bed/room to be cleaned and administered to so as to make it available for the next patient Masters like Resources, Activity. Activity Roster We can define the roster for employees on Daily, Weekly, Monthly basis. Work Assignment Informs and directs a housekeeping employee about his daily schedule and to-do list of duties. Assignment Status States the current status of daily jobs and duties assigned to each employee, to be filled by that employee. Laundry It is related to housekeeping and keeps track of things like - laundry available, dirty laundry, rejected laundry stock etc. Laundry Bag Types Information on different bag types defined for different purpose on color code or code basis. Laundry Out Record keeping of all laundry material gone out for cleaning or other purposes. Laundry In Record keeping of all cleaned laundry material received. Stock Viewing To view the complete set of available laundry stock. MIS Laundry Stock, Material In/Out Chart, Vendors Analysis etc.

11 Dietary It takes care of the dietary/meal services provided to patient. The details of meal services taken by patient will all be reflected at the time of discharge billing in IPD module. Masters like Food UOM, Recommend, Exercise, Education, and Reason Master etc. Nutrition Therapy The dietician will analyze and prepare a nutrition therapy for the patient. Diet Recommendation According to the nutrition therapy, a diet chart and food recommendation chart is prepared for the patient. Kitchen Plan Depending upon the diet recommended to various patients, the kitchen plane is made. Diet Distribution It takes care of the distribution of specific diet to the corresponding patients. MIS Nutrition therapy, diet recommendation, kitchen plan, consumption chart, diet distribution etc. Maintenance It provided a systematic historical record of various equipments, objects, assets of a hospital and the expenses incurred on their maintenance, services etc. The various maintenance services and associated expenses related to various equipments, assets or any other objects are recorded. Task Generation The requirement for any task or service to be done will be raised by the employee, which will carry a unique task ID number. Task Approval Once a new task ID number has been generated, it will be forwarded for approval. Service Register Whatsoever task is being performed on any of the equipments, a separate task register will be maintained for that. Task Order Out In some cases, hospital equipment may have to be referred to some outside agency for repair/service. In that case, a unique task ID number will be generated which will correspond to its primary task ID number once the task is complete. Expenses Summary It records and maintains all the expenses incurred on the maintenance of any of the equipments during any tenure of time. MIS Service Register, Maintenance Expenses, Item Maintenance Summary, AMC, etc. Waste Management It is concerned with the management of the various aspects of hospital waste like dumping of Clinical Waste, Hazardous waste and Infectious waste. Furthermore, it defines various methods, techniques, transportation modes required to dispose the waste generated in the hospital. Dispose Methods Different disposal methods for dumping the waste are defined in the master. Monthly Dispose Summary A summary of how the waste is disposed off is recorded. Monthly-generated Waste Gives you the detail of monthly-generated waste according to their categorization. Collection Summary Gives you a concise summary of waste collection.

12 Mortuary Management It is concerned with the management of the storage of human corpses waiting for identification or autopsy or for disposal. It covers the complete details of the chambers with their classifications, morgue areas, and examinations to be performed during autopsy or postmortem. Chamber Classifications Different type of chambers can be categorized in mortuary. Chamber Allocation The record keeping of details of dead bodies to their corresponding chambers. Corpse Register The complete details of all the corpses are recorded. Morgue Areas Different morgue areas can be defined and categorized. Morgue Registration Each corpse will be carrying a unique registration ID for identification and future reference. Postmortem Maintains the complete record of all autopsies performed and the different set of parameters that were followed in them. Morgue Disposal Different ways/scenarios in which corpses were disposed off are recorded and saved for future reference. User Accounts This module deals with all the aspects related to the creation and management of user accounts with their specific user rights (authentication rights). Data Security Strong security is the foundation and the nerve center of our HIS. It authenticates and authorizes each and every action of the user. It is based on the role based security model. The security model fits in the threetier application i.e. (Presentation, Business and Data Layer). User & User Rights Specific or complete rights can be given to multiple users or specific users or anything as per the requirement. User Rights are categorized under security mechanisms. Diversified groups of users are created for accessing the HIS with diversified specific rights & permissions. Multiple Hospitals/Financial Year Creation Profiles for multiple hospitals can be created and for each hospital profile record for multiple financial years can be created and maintained so as to be able to easily and thoroughly analyze the profitability and records of the various hospitals along with their financial years.