Mr Justin Perry Accounts Manager

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1 October 2014 Mr Justin Perry Accounts Manager RCMP Guards and Matrons Contract We would like to welcome Justin M. Perry to our team as our new Accounts Manager. Justin comes to us from the Nova Scotia Department of Justice, Correction Services where he was Training Coordinator and Accounting Administrator. Prior to that he was in the Mortgage industry for several years, with such Notable lenders as Bank of America, H&R Block Mortgage and JP Morgan Chase Manhattan where he did risk analysis and mitigation, quality control, due diligence, investor relations, company valuations, accounting audits, business planning and restructuring. Much of the foundation for his early successes was achieved through his experiences in Mortgage Finance, but his true calling was the practice of accounting and audit. He brings more than 12years experience in Accounting and Finance to our team, with specialties in Human Resources, research & development, risk assessments and audit. Justin completed and received his Bachelor s degree in Business Administration from the University of Texas at Austin with triple minor in Corporate Law, Accounting and Finance. He completed and received his Professional accounting designation as a Certified Public Accountant from the Texas State Board of Public Accountancy in Justin is a Veteran of the United States Marine Corps. and was stationed at Fort Bliss, El Paso, Texas, Where he served from as a Staff Sergeant in both Afghanistan and Iraq. Justin hails from Halifax, NS where he was born, but spent much of his youth in the United States, more specifically Dallas, TX and Austin, TX. He returned home to Halifax to finish his high-school and graduated from Charles P. Allen HS in Bedford, NS with honors. In his spare time he likes to spend time with his Spouse and 3 daughters, as well as volunteer with such notable charities as Big Brothers/Big Sisters and Habitat for Humanity. Justin is an avid fan of NFL Football and anything that is Texas Longhorn related, with the latter being his alma mater. Justin can be reached by at jperry@commissionaires.nl.ca or by phone at

2 Last Post Service Caribou Memorial Veteran s Pavilion Last week, officials at the Caribou Memorial Veteran s Pavilion held a Last Post ceremony in honor of Commissionaires George King and Jim Sweeney. Commissionaires Sweeney and King both served as Site Managers at the Pavilion for many years. This service of Remembrance and Thanksgiving for our deceased comrades was greatly appreciated by family, friends and coworkers who were able to attend. The Service included a Lighting of the Candles following which those in attendance were asked to shared their memories of George and Jim. The service ended with the reading of the Act of Remembrance and the playing of the Last Post and Reveille. Photos of Commissionaire George King and Commissionaire Jim Sweeney on display during Last Post Ceremony, Caribou Memorial Veteran s Pavilion On behalf of Commissionaires Newfoundland and Labrador, we would like to thank members of the Caribou Memorial Veteran s Pavilion for this wonderful service in honour of Commissionaire George King and Commissionaire Jim Sweeney Commissionaire John Tizzard and Site Manager Nathan McLachlan outside Veteran s Pavilion Site Manager Nathan McLachlan shares memories of Commissionaire George King Commissionaire Joshlyn Sweeney places poppy in honour or her brother Commissionaire Jim Sweeney during Caribou Memorial Last Post Service

3 Awards and Certificates Commissionaire George Quehe is presented with his 22nd year Service Bar by Site Manager Craig Frawley of 5 Wing Goose Bay Commissionaire Quehe joined CNL on 1 May, Commissionaire Gary Burden is presented with his 12 year Service Medal by Site Manager Craig Frawley of 5 Wing Goose Bay Commissionaire Burden joined CNL on 21 March, 2002

4 Letter From The Client Hello Jim, I would like to pass along our appreciation for the performance of the Commissionaires on duty today. As you are aware our site has become very busy with continued growth and increased passenger traffic. The Commissionaires on site play an integral role in ensuring our property is safe and secure for those employed as well as the passengers who travel through here each day. Today the Commissionaires on site responded to an incident promptly and professionally and were successful in preventing theft from a vehicle in our Long Term Parking Lot. In the recent weeks our Long Term Parking Lot has become very congested forcing the Commissionaires to direct vehicles to one of our outlined overflow parking areas and maintain traffic control as well as security of those parking areas. While patrolling the parking areas and investigating illegally parked vehicles, Cmre. Brian Butt became suspicious of a black SUV in an area not to be used for parking. He immediately made contact with Cmre. Diane Waldron to have the vehicle investigated. In responding to the parked vehicle, Cmre. Waldron came upon a young male, entering a parked vehicle through a rear sliding window. The male then attempted to hide inside the truck however Cmre. Waldron approached the male as climbing into the rear window of a pickup truck is very suspicious. She approached the male asking who he was, why he was here, and what he was doing. He claimed he was retrieving CDs from his Uncle s truck. He then made an attempt to leave, however, Cmre. Waldron insisted he remain on site and that she was contacting the RCMP to have them respond. Cmre. Waldron collected the males vehicle keys to ensure he could not flee and Cmre Butt and Cmre. Waldron remained onsite for RCMP response. The black SUV the male was driving had a passenger who remained on site as well. The second male is reported to be the cousin of the driver who had attempted to steal items from parked vehicles. Both males were arrested and charged and released with a notice to appear. Cmre. Waldron and Cmre. Butt performed their duties which placed them in a potentially dangerous situation, approaching and holding two males caught in the act of break and enter. The RCMP confirmed the two males are known for previous charges and that the motive is usually to attain funds to feed a drug addiction potentially making the situation a little more dangerous. Please pass along our thanks to the Commissionaires on site for the duties they perform and the professionalism they show. They have proven to be exactly what the Commissionaires are recognized for, service and professionalism. Regards Andrew Rogers Manager of Safety and Security Deer Lake Regional Airport Authority Inc. 1 Airport Road, Suite 1 Deer Lake, NL, Canada A8A 1A3 Tel: (709) Fax: (709) Web: arogers@deerlakeairport.com

5 Airport Security Commissionaires Newfoundland and Labrador provide security services to St.John s International Airport, Gander Airport, Deer Lake Airport, St.Anthony Airport and Goose Bay Airport. We are pleased to advise that effective December, we will be adding Wabush Airport to our contract list. We have successfully negotiated a contract with Wabush Airport that will see eight additional employees added to our growing numbers. Olympic Construction Commissionaires recently agreed to provide Security Services to Olympic Construction at the Steele Hotel on George Street West. Commissionaires are providing security to protect the assets located at the hotel prior to its grand opening. It is our hope that we can negotiate a full time agreement with Steele Hotel authorities once the construction phase has ended. Corps News St. John s International Airport In the last edition of the Corps newsletter we reported that CNL had successfully negotiated a one year extension to the contract at St.John s International Airport. This is an extremely important contract to us as we have over forty Commissionaires working at the site as Terminal Security Officers, Parking Control Officers and Construction escorts. Had the Airport Authority elected to release an RFP or tender for this work there was no guarantee that we would retain the contract. Last week, we negotiated a second one year agreement with St.John s International Airport. These extensions mean our contract will not end until 31 October, We are very pleased with these extensions as it provides a measure of job security for all Commissionaires working at St.John s International Airport. These extensions are based entirely upon the hard work and dedication of our employees. If St.John s International Airport Authority were not happy with the services we provide we are confident that an RFP or tender would have been released in early October. Eastern Health Last week, Eastern Health released a tender for Security Services at each of their facilities in the Avalon Region of the province. CNL currently provides security to Waterford Hospital and the Long Term Care Facililty. This tender calls for security services to many more facilities including the Health Science Complex. We are now in the process of developing our bid proposal which must be submitted this week. Securitas is the current security provider for all hospitals across Newfoundland and Labrador. They are the preferred provider and are fully entrenched in the provision of security services in a health environment. It will be very difficult to match their bid given they are an international company with insurmountable resources. In this instance, we stand to gain many more facilities or lose the Waterford Hospital and Long Term Care Facility.

6 CFS St.John s Commissionaires Newfoundland and Labrador provided security services to CFS St.John s for as long as anyone can remember. All that will end on Sunday, 5 October 2014 when our Call Up with the Department of National Defense will end. Currently, only two Commissionaires are employed at the new military facility. Both will finish up on Sunday after years of dedicated service to the client. Budget cuts, and operational changes resulted in the cancellation of our contract. On behalf of all Commissionaires, we would like to thank Site Manager Aaron Kfir and Commissionaire Colin Gent for their outstanding service to the Corps and to the Department of National Defense. We would also like to thank all those who provided security services to CFS St.John s over the years. Your service and dedication to duty is greatly appreciated. Corps News RCMP Guards and Matrons At one minute past midnight 0n 31 September, Commissionaires became responsible for the RCMP Guards and Matrons Program. We have rebadged nearly one hundred and fifty guards and matrons over the last two weeks. Guards and Matrons work in a demanding and often hostile environment. They are directly responsible for the security and well being of all those in RCMP custody. They are also responsible for all the prisoner-related clerical and monitoring work associated with this task. Guards and Matrons work on as required basis and have to be available days, evening, nights and weekends. Having visited a number of the detachment jail cells and viewed the guards and matrons in action, we have a greater appreciation for the complexity of the job and the level of responsibility that goes with it. Overtime The greatest single complaint expressed by our clients when asked to comment on our services remains the issue of overtime. More and more of our clients are out rightly refusing to pay out overtime. It is their opinion that the Corps should provide enough security staff to avoid the necessity of overtime. This means having sufficient casuals on staff to meet the requirements of the site. All time sheets must be signed by a client representative before being sent to HQ. This is even more crucial when overtime is a factor. Commissionaires do not have the authority to charge clients overtime without the knowledge and the prior approval of the client. Site Managers are responsible for recording and reporting time and are therefore required to provide oversight on this issue. Every Site Manager is responsible for ensuring that any overtime is approved prior to the work being completed and for ensuring that the client signs the time sheets authorizing payment. More importantly, Site Managers should ensure that they have access to enough casuals to avoid overtime at their site.

7 The Security Conundrum Damned if you do and damned if you don t Commissionaires is Canada's premier security provider, offering a unique combination of integrity, experience and innovation. Like our competitors, Commissionaires Newfoundland and Labrador must submit bids on security contracts that are posted by clients wishing to acquire security services for their premises. There are many security companies working in Newfoundland and Labrador some of which are provincial companies others of which are major national and international security firms. In the last five years the number of security companies operating in Newfoundland and Labrador has grown exponentially When tenders and RFP s are released by clients there are typically a large number of security companies ready to submit a bid. If companies submit a bill rate which is to high they fail to win the contract. Conversely, if they win the contract because of a low bid the salaries they can offer their employees are lower. This is a conundrum for Commissionaires Newfoundland and Labrador as much as for any other security company. If a security company is paying only minimum wage or slightly higher they are certainly better positioned to win most posted contracts. For the most part, Commissionaires Newfoundland and Labrador does not bid on retail contracts such as shopping malls or other outlets. We do not want to expose our employees to the challenges around loitering, trespassing and petty theft issues that plaque these facilities. Our competitors generally do this work however of late they have been encroaching more and more on commercial and government contracts. Commissionaires prides itself on the caliber of Security Officer we provide to our clients. We believe that is what differentiates us from our competitors. While we attempt to keep our wage rates higher than our competitors it is still based upon what the client is willing to pay. Worksites are created according to each contract we acquire. As such, wage rates vary among work sites. A Commissionaire may be paid $13.00 per hour at one site and yet receive $14.00 per hour at another site. At some sites, overtime is paid at the rate of 1 ½ times minimum wage which is $15.00 per hour while at other sites clients are willing to pay 1 ½ times the regular wage rate. It all comes down to what clients are willing to pay. Commissionaires are reminded to ask about pay and overtime rates before they accept casual work or apply on full time jobs.

8 Recent National Security Breaches In The United States Chicago's O'Hare International Airport Brian Howard, a contract employee, at Chicago's O'Hare International Airport allegedly sabotaged the Illinois air traffic control center where he worked.. A fire in the facility resulted in the cancellation of more than 660 flights scheduled to either take off or land at Chicago's O'Hare International Airport on that day alone. Police say that blaze was set intentionally. Howard is charged with one count of destruction of aircraft or aircraft facilities, a felony that could land him a 20- year sentence. O'Hare -- the second-busiest airport on the planet according to Airports Council International -- is a main hub for United Airlines and other major carriers, with flights headed to international destinations. By Friday evening, more than 2,000 flights had been canceled in and out of Chicago's two airports. Apparently Mr Howard was able to bypass security carrying a bag the size of a piece of luggage. Security officials at O Hara Airport have initiated an investigation into how this security breach was allowed to happen given the level of security and access control that is supposed to exist at the airport. White House Security Beefed Up The U.S. Secret Service is planning to boost its presence and its surveillance measures around the White House on Monday after an Iraq war veteran, who is apparently suffering from PTSD, jumped over a White House fence. Officers patrolling the area will be out in greater numbers and will be "looking for individuals who don't look like tourists," a federal law enforcement officer told CNN. Two security incidents in two days have raised concerns about the safety at 1600 Pennsylvania Ave. On Friday, Omar Gonzalez hopped the north fence and sprinted just past the north portico White House doors when he was stopped, Secret Service spokesman Brian Leary said. Gonzalez carried a Spyderco VG- 10 folding knife with a 3-and-a-half inch serrated blade in his pants pocket, according to an affidavit. A Secret Service officer said he yelled at the intruder to stop. Gonzalez told a Secret Service agent "that he was concerned that the atmosphere was collapsing and needed to get the information to the President of the United States so that he could get the word out to the people," according to the affidavit.

9 Last year, our Site Manager in Goose Bay, Craig Frawley, put together an information package on completing the Corps Payroll sheets. Included in that package was a digital version of the Commissionaires payroll form. Most companies have a set number of employees working a set number of hours with little deviation. This makes the payroll system fairly consistent. Commissionaires, however, is a larger organization with Security Officers working full time and casual hours that differ with each pay period. The biweekly payroll form is used to capture hours worked so that Commissionaires are paid correctly and in a timely fashion. It is critical therefore that the time sheets are completed properly and submitted at the end of each pay period. The left side of the form records hours and the right side of the form should total all hours. It is the right side of the form that is most important as it is used to key hours into the payroll system. When the hours are not totaled properly time is missed and Commissionaires are underpaid which is entirely unacceptable. Some time sheets being submitted PAYROLL AND YOU are handwritten and often hard to decipher while other time sheets are submitted that are not totaled properly or are totaled incorrectly. This can be avoided by using the digital form distributed by Site Manager Crawley. If you do not have a copy please let us know and we will you a copy right away. Everyone has a responsibility to ensure that hours are recorded properly and submitted properly so that Commissionaires are paid accurately each and every pay period. Another critical aspect of the payroll system is the individual pay stub. The pay stub is the record of earnings for each pay period. It is the means by which Commissionaires can be assured that they are being accurately compensated for the hours they worked. The pay stub should be provided to employees as soon as possible at the end of a pay period. In the past, pay stubs were printed at HQ after all Direct Deposits were made and pay was closed. Pay stubs were then mailed to each Commissionaire which usually took about a week or so. In June, we worked with our Programmers to switch to a pay stub format. Once a direct deposit is made the software automatically issues a pay stub. Instead of waiting a week paystubs are now available within minutes of the close of pay. All new applicants to Commissionaires are provided with a Commissionaires account. The format for each is the same consisting of a persons first initial and last name ie jlynch@commissionaires. nl.ca All passwords are initially set as Testing123. Once logged in, passwords can be changed. Pay stubs are now being ed to each Commissionaire. If you have not been using your account please login to retrieve your pay stubs. If you are having problems logging in please contact bvey@commissionaires.nl.ca for assistance. If there are Commissionaires without access to a computer, you can arrange to have your paystub ed to a Commissionaire colleague or as a last resort ask Tracey Rodgers to mail your pay stub as in the past.

10 Commissionaires is Canada s leading private security services provider, offering our clients the highest level of reliability, experience and innovation. We have protected people and property from coast to coast for more than 80 years. The training and experience of our Commissionaires make us uniquely qualified to deliver, consistently and with integrity, the highest standard of service. We offer federal, provincial and municipal governments, police forces and private facilities many security services to choose from. Commissionaires is a 24/7 security service provider. Our social mandate is to provide meaningful employment to veterans of the Canadian Armed Forces, RCMP, other Police and uniform services. We also employ qualified individuals who are non veterans. At Commissionaires we believe clients are our most valuable assets an so our commitment is to provide highly qualified professional security officers for every situation. Commissionaires Newfoundland and Labrador employs over 500 men and women across Newfoundland and Labrador. We also maintain a Casual List that we recruit and train in order to meet demands from each site for sick and annual leave replacements. If you are a veteran of the Canadian Forces or RCMP or a non veteran looking for a career change why not join Commissionaires. We are currently hiring for full time and casual positions. Retired, and looking for additional employment. Commissionaires is the perfect choice. Why not contact us today! Commissionaires Newfoundland and Labrador Division 207A Kenmount Road- (In Hayward Furniture Parking Lot) St. John s, NL-A1B3P9 Tel: ext 226 Fax: Cell: jlynch@commissionaires.nl.ca

11 s and Texts s and Texts Electronic mail, most commonly referred to as is a method of exchanging digital messages from an author to one or more recipients across the Internet. Today's systems are based on a store-andforward model. servers accept, forward, deliver, and store messages. Every Commissionaire should have an address provided to them. Typically the address is the first initial and last name followed Sometimes it is necessary to put an additional letter in the address when two commissionaires share the same initial and last name but for the most part it is your first initial and last name ie jlynch@commissionaries.nl.ca missing out on important information. Most people, particularly those working shift work, do not have the opportunity to check their s on a regular basis. As you can appreciate, there are times when we receive last minute requests from clients to cover shifts. In these instances, we need to provide the name of the Security Guard assigned as soon as possible. is not the ideal vehicle for sending out this information as Commissionaires may not read their a day or sometimes days later. who have provided their cell numbers on our Last Minute Casual Call In List. When we receive a Last Minute Casual Request from our clients we will send out a mass text to our Casuals outlining the location, hours of work for the Call In, and the name and phone number of the Site Manager to contact. Commissionaires who are available to take the shift would text back and contact the applicable Site Manager in order to be formally confirmed and assigned to the shift(s). Text messaging will allow us to be more responsive to the needs of our clients. Under normal conditions, Site Managers would continue to call members of the Casual List when they require casuals and when they have plenty of lead time to make those phone calls. Casuals should contact the Dir of Ops to make sure he has your cell phone number. If, for some reason, you do not have a Commissionaires assigned to you please contact the Dir of Ops and ask that you be included. We will only send information s to Commissionaire accounts. If you don t have an address you are Text messaging, or texting, is the act of composing and sending a brief, electronic message between two or more mobile phones. The benefit of text messaging is that the message is received immediately. We have placed our Casual List members

12 The Commissionaires Security Officers Course (CSOC) All Commissionaires must successfully complete the Commissionaires Security Officers Course without exception. Commissionaires subscribes to both ISO 9001:2008 and to the Federal Government s Quality Listing Program, administered by the Canadian General Standards Board (CGSB). This program requires all Security Officers working with Commissionaires Newfoundland and Labrador be trained to the National Standard of Canada CAN/CGSB as well as to the standard articulated in the National Master Standing Offer (NMSO). These standards are all met in our online Commissionaires Security Officers Course. Other specialty training may be required for tasks that extend beyond the provision of normal security service, such as by-law enforcement or the operation of client-owned equipment. Training and evaluation are conducted according to the CTRSP. In addition to the Commissionaires Security Officers Course (CSOC), Commissionaires are provided formal instruction while twinned with a Site Manager or knowledgeable Commissionaire for On-the-Job Training (OJT) which emphasizes professionalism, job knowledge, sound decision-making, communication skills and appearance. Upon employment, Commissionaires are advised that completion of the Commissionaires Security Officers Course is a condition of employment. Allowing Commissionaires to work without having completed the Commissionaires Security Officers Course is a serious breach of our contract with the Government of Canada. Further, our employment documents state that it is grounds for termination of employment with the Corps. Two years ago, Commissionaires Newfoundland and Labrador entered into a pilot project with Ottawa Division whereby CNL applicants could gain access to Ottawa s online Commissionaires Security Officers Course. During the pilot project, Ottawa charged CNL no fee for the course. As such, CNL did not charge applicants a fee for the course. Commencing Monday, 20 January 2014 the pilot project ended. Ottawa Division has now moved the online course to a new website and fees are charged for every applicant to the site. Notwithstanding, any Commissionaire, currently working on a work site, who has not completed the Commissionaires Online Security Officers Course must contact the Dir of Ops and get set up for the course immediately.

13 The Essential Roles of Security Guarding Commissionaires is the premier Security Services Company in Newfoundland and Labrador. Our Security Officers are experienced, mature, and professional with extensive backgrounds relating to the security industry. Commissionaires provide advanced security services including guarding, investigations, security consulting, fingerprinting and identification services, and security training programs. All of our employees are security screened, bonded and trained to the Canadian Government Standards Board requirements. Many of our employees have extensive military and police backgrounds and bring a blend of professionalism, discipline, and maturity not usually found in competing companies. Our clients consistently report their satisfaction with and confidence in our members on our annual client surveys. The Commissionaires brand is known throughout the country and is synonymous with professionalism and dedication to duty. Prevention Commissionaires employed by CNL as Security Officers are crime, threat and risk prevention officers assigned to protect people, property and information. The security officer s concern is to protect persons and prevent damage or destruction to property and to prevent the loss or disclosure of information. Commissionaires are trained to record all incidents, they encounter, in their note book and security log. All notes recorded in note books are log books are admissible in court should there be legal proceedings involved. Record everything out of the ordinary and make sure that clients are told. Visibility Security officers must remain visible as a deterrent to criminals. Thefts, damage and injuries can be thwarted when the perpetrators see a security officer. By being seen, the officer may discourage anyone who might be considering theft, damage, or personal injury. Vigilance Security officers must remain alert to watch for abnormal activity. A security officer s job is prevention. To do the job well, the security officer must be attentive to his/her surroundings. Remember, our role is to observe and report. This is particularly true during access control duties or on shifts that extend into the night. Security officers in office buildings and other premises are able to control who is entering the building and can offer services such as signing in all visitors and ensuring that only those who should be in the building are allowed to enter. Security personnel are also present to deter vandalism inside and outside of the building, as well as protecting the vehicles in the parkade. Uniformed Commissionaire Security Officers are a benefit to all businesses. At Commissionaires Newfoundland and Labrador Division we take pride in protecting what is important to our clients. We value all of our Security Officers and thank them for the outstanding work they do in providing security services to nearly forty clients throughout Newfoundland and Labrador. The professionalism and dedication of our highly trained Security Officers is our source of pride. We can never thank them enough for the contribution they make to the security of private, commercial and government owned facilities and premises. Our Security Officer s are security service practitioners and as such we acknowledge the scope of their responsibilities.

14 Commissionaires Dress & Deportment Uniforms/Deportment Section 4 of the Commissionaires Newfoundland and Labrador Division Policies and Procedures Manual deals with the topic of dress, deportment and conduct while divisional policy provides additional topics such as direction for standards of personal appearance and wearing of the Commissionaires approved uniform. All Commissionaires, regardless of appointment or site location must conform to these regulations and wear authorized clothing and accoutrements as described in this section. duct, smart appearance, alertness and discipline of its individual members and their approach to the general public. The image and conduct of each Commissionaire is critical to the client s and public s perception of the Corps as a whole. All Commissionaires can appreciate that the success of our organization depends on the strong work ethic of our staff as they perform the duties assigned to them. Commissionaires are in the public eye on a continual basis and are therefore held to a high standard of dress, deportment and attitude. CNL undertakes to meet all legal and contractual requirements as detailed in its Contracts and Agreements with clients. It is expected, therefore, that Commissionaires will carry out the duties that have been prescribed in Post Orders and as detailed by their Site Managers/Asst Site Managers including the wearing of proper attire. The standard of personal dress, appearance and good grooming shall be such as to reflect favourably on the individual and the Corps of Commissionaires. Personal appearance creates an impression that is vitally important to the professionalism, im- The approved Commissionaires uniform for Newfoundland and Labrador Division consists of the Commissionaires short sleeve white shirt with tie (mandatory) and cargo pants. The sweater, the three and four season jackets, and the Parka with Commissionaires logo attached are also approved for wear. Rainwear, ball caps and forge caps specifically issued by Commissionaires are also approved dress. Any exceptions to this must be approved by HQ Division. The success and permanence of the Corps, like every other organization providing a service, depends largely upon the conage and acceptance of a Commissionaire by the client and the general public. Commissionaires are expected to abide by the following common sense rules: Male Commissionaires are required to keep their hair cut, clean and tidy. Hair must be off the collar and trimmed. Female Commissionaires, with shoulder length hair, are respectfully requested to tie hair back. Commissionaires should be clean shaven when reporting for duty on every shift. Beards and moustaches are permissible but must be neatly trimmed. Long beards are not permitted. These are common sense rules that all Commissionaires are expected to comply with. It is incumbent upon each individual Commissionaire to police themselves with regard to their

15 Commissionaires Dress & Deportment standard of dress. Commissionaires should not put others into the position of having to correct these matters. Regardless, Site Managers/Asst Site Managers are ultimately responsible for ensuring that each and every Commissionaire on their site is properly attired and maintains a high standard of dress. If discrepancies occur Site Managers /Asst Site Managers must address the issue immediately with the Commissionaire concerned. Where a persistent pattern exists the matter should be dealt with using the normal progressive discipline approach and reporting system. ment which most would agree are both fair and appropriate. Our high standard of dress and deportment is indicative of our level of pride and professionalism. We will not compromise that standard by ignoring dress levels that do not meet that standard. Any Commissionaire reporting for duty unshaven or without a tie should be advised by the Site Manager that this is unacceptable dress. Further infractions should be reported to HQ immediately Commissionaires is a quasi military organization. We wear a uniform and that uniform must neat, clean, pressed and properly worn at all times. Uniforms are provided free of charge but a deduction fee is withheld to ensure that all uniform items are returned in dry cleaned condition at the end of employment The period 01 June to 31 August will be deemed as a summer dress period. During that time Commissionaires may remove their tie in favor of open collar. Any Commissionaires wishing to continue to wear their tie during the summer dress period shall be permitted to do so. Shirts should be clean and neatly pressed with a sharp crease in both sleeves. Commissionaires slip ons must be worn on the Those Commissionaires who do not meet this standard of dress will be provided measured time to make the necessary corrections. It is not our intention to dictate personal lifestyle choices to any of our employees but simply to outline our expectations for standards of dress and deportshirt and the sweater at all times. Those Commissionaires who have been awarded medals in their military career or those who have been awarded the Commissionaires Long Service Medal, are strongly encouraged to wear the appropriate ribbons. The Corps will purchase ribbons on your behalf at no cost to the Commissionaires. As the summer dress period is now over all Commissionaires are required to wear ties. Site Managers are directly responsible for ensuring that all Commissionaires on site are following these regulations. If there are Commissionaires on site who are not properly attired they are to be corrected and advised to follow policy. If Commissionaires fail to dress appropriately with clean and pressed shirt and pants, they should be written up in the normal fashion. Repeated offences should be reported by the Site Manager directly to the Dir of Ops and training. Please remember, ties must be worn. All Commissionaires should be wearing black footwear. Sneakers are not permitted. Safety boots are required for all industrial sites.