Alaska State Hospital & Nursing Home Association Patient Safety Awards

Transcription

1 Alaska State Hospital & Nursing Home Association Patient Safety Awards September 2018

2 OUR NETWORK DOESN T TAKE SICK DAYS Life is precious. So is patient data. That s why health-care professionals rely on our network for secure and instant digital access to medical records, doctors, and specialists. Together, we can achieve healthier communities. Learn more at alaskacommunications.com.

3 Table of Contents 02 The Golden Stethoscope Award Nominees 03 The Golden Stethoscope Award Winner 04 Front-Line Staff Outstanding Performance Award Nominees 05 Front-Line Staff Outstanding Performance Award Winner 06 Innovation in Transformation Award Nominess - Hospital 07 Innovation in Transformation Award Winners - Hospital Innovation in Transformation Award Nominees - Nursing Home Innovation in Transformation Award Winner - Nursing Home 10 High Reliability Award Nominees 11 High Reliability Award Winner 12 Staff Choice Award - Outstanding Patient Safety - Winner 13 Mountain-Pacific Quality Health Alaska Nursing Home Quality Awards

4 Golden Stethoscope Award Golden Stethoscope Award recognizes a healthcare advance practice provider or physician who consistently demonstrates a commitment to supporting and leading efforts that result in measurable improvements in the delivery of safe patient care. Nominees Mike Mraz, MD Internal Medicine Alaska Regional Hospital Michael Reyes, MD Orthopedic Surgeon Central Peninsula Hospital Katy Sheridan, MD Family Medicine Central Peninsula Hospital Jeff Larsen, MD General Surgeon Providence Kodiak Island Medical Center Mignon Benjamin, MD Family Medicine Bartlett Regional Hospital Ryan Webb, MD Hospitalist Providence Alaska Medical Center Paula Godfrey, DO Emergency Medicine South Peninsula Hospital Karen Mailer, MD Geriatric Medicine Providence Extended Care/Providence Transitional Care Center 2

5 2018 Golden Stethoscope Award Winners Jeff Larsen, MD Providence Kodiak Island Medical Center First physician champion at the hospital to commit to the high reliability journey. Supports the local emergency medical services (EMS) team with training and case reviews. Serves as an advocate for the hospital s daily safety huddle and attends when not caring for patients. Works with the trauma program on process improvement for all trauma team activations. Shows exemplary physician leadership and commitment as he leads by example and walks the walk to lead the journey for safe care all the time, every time. Mignon Benjamin, MD Bartlett Regional Hospital Relentless advocate for patient safety. Serves as the physician champion of the electronic medical record and works to improve patient safety through EMR improvements. Piloted and became medical director of the Bartlett Hospitalist Program. Led a collaborative study with The Joint Commission on between units at Bartlett Regional Hospital to improve patient care and prevent errors in handoffs. Developed a transitions in care program for every hospitalist managed patient at Bartlett. t. Cofounder and medical director of Bartlett antibiotic stewardship program. 3

6 Front-Line Staff Outstanding Performance Award Front-Line Staff Outstanding Performance Award recognizes an individual or team at an Alaskan hospital or nursing home that has demonstrated above and beyond safety related performance in the workplace. Edgardo Paredes Alaska Regional Hospital Mandy Mitchell Alaska Regional Hospital Nominees Jane Adkins Central Peninsula Hospital Claire Geldhof Bartlett Regional Hospital Lauren Kennar Alaska Native Medical Center Antimicrobial Stewardship Program Alaska Native Medical Center Connie Mazut Alaska Native Medical Center Karl Andersen Alaska Native Tribal Health Consortium Lore Olson Alaska Native Tribal Health Consortium Momodou Faye Alaska Psychiatric Institute Bonnie Neff Providence Kodiak Island Medical Center Rose Timmerman Providence Alaska Medical Center Jamie Panzero SEARHC Jessica Mikhail South Peninsula Hospital Karen Davis Providence Alaska Medical Center 2 South Nursing Team Foundation Health Partners 4

7 2018 Front-Line Staff Outstanding Performance Award Winners Karl Anderson Alaska Native Medical Center Karl Andersen is recognized for his diligence to patient safety during his 18 years with the Alaska Native Tribal Health Consortium. He currently serves as a Lead Security Offi cer on the evening shift and as a Crisis Prevention Intervention trainer. Karl has shown leadership in training staff on patient safety tools including Heartsaver and Basic Life support. He has led many first responder teams reducing the time to respond to emergencies. He has championed the use and availability of Automated External Defibrillators (AEDs) and Ambu bags throughout the campus. Karl is a champion for patients and is dedicated to ensuring their safety. 2 South Nursing Team Foundation Health Partners The 2 South Nursing Team at Fairbanks Memorial Hospital has demonstrated excellence in process improvement work over the past two years to reduce patient falls. The team worked closely with the campus fall team and the quality department utilizing the Institute for Healthcare Improvement model for improvement. They implemented new daily practices and team rewards for achieving goals. The team is learning how to incorporate storytelling into their process improvement activities to bring about effective and lasting change and is working to spread the new approaches to other acute and long-term care units in the hospital. 5

8 Innovation in Transformation Award Hospitals Innovation in Transformation Award recognizes hospitals that have developed and implemented an innovative patient safety or quality process, project, or program, with measurably improved outcomes. Nominees Large Hospitals Bartlett Regional Hospital Alaska Regional Hospital Fairbanks Memorial Hospital Small Hospitals Maniilaq Health Center Providence Kodiak Medical Center South Peninsula Hospital SEARHC - Mt. Edgecumbe Hospital 6

9 2018 Innovation in Transformation Award Winners -Hospitals- Small Hospital SEARHC - Mt. Edgecumbe Hospital The Remote Camera Project was developed to improve basic radiology services in remote clinics served by Southeast Alaska Regional Health Consortium. Beginning in 2015, Dr. Loren Laybourn (Chief of Radiology at SEARHC) and Eva Marie Popelka (radiology technician) explored ways to address the challenge. Mounting a tiny camera on the x-ray tube itself along with multiple remote cameras and a hands-free phone headset allows real-time monitoring of patient positioning, x-ray tube alignment, and cassette placement. Providing better communication and support to staff in rural locations has measurably improved diagnostic quality, decreased unnecessary radiation exposure and allowed for improvements to the overall process of taking x-rays. Large Hospital Alaska Regional Hospital Under the leadership of Mandy Mitchell, Manager of Medical Oncology Services, Alaska Regional Hospital developed an innovative program to serve patients with medical disorders related to their addictions, improving outcomes for patients while supporting staff in creative ways to prevent burn-out. Master s level clinicians in the psychology residency program provide individualized emotional support for both patients and staff while receiving valuable hands-on experience. Solid clinical care combined with a supportive, non-judgmental environment supports patients on the road to recovery. 7

10 Innovation in Transformation Award Nursing Homes Innovation in Transformation Awards recognizes nursing homes that have developed and implemented an innovative patient safety or quality process, project, or program, with measurably improved outcomes. Large Nursing Home Prestige Care of Anchorage Nominees Small Nursing Home Long-Term Care Team Petersburg Medical Center Quyanna Care Center Norton Sound Health Corporation 8

11 2018 Innovation in Transformation Award Winners -Nursing Homes- Small Nursing Home Quyanna Care Center Norton Sound Health Corporation Quyanna Care Center staff are dedicated to improving the quality of life and safety for residents. In recent months this dedication has been recognized through the CMS star ranking; they achieved a 5-star overall rating. Staff has worked to blend traditional culture and modern innovation by utilizing assistive devices such as Pocket Talkers and ipads. Residents come to life when hearing familiar voices, music, and movies clearly, often for the first time in years. Quyanna Care Center is committed to working with Nome-grown certified nursing assistants to stabilize staffi ng and provide continuity for the elders in their care. Large Nursing Home Prestige Care of Anchorage The nurse leadership team at Prestige Care has undergone a transformational change that allows for more dynamic and rapid problem resolution. This shift in leadership focus has resulted in measurably improved outcomes in resident safety, infection rates, and compliance. Communication between leaders led to increased regulatory readiness, greater collaboration, and overall patient safety. The result has been increased patient safety and continuity of care, and greater collaboration across the care team. 9

12 High Reliability Award Persevering in the Pursuit of Zero Patient Harm Award recognizes a facility that has shown exemplary initiative and commitment to the development of comprehensive systems and processes that lead to a better, safer and more reliable health care system. These changes involve the leadership s commitment to achieving zero patient harm, a functional culture of safety throughout the organization, and the widespread deployment of highly effective process improvement tools. Facilities must demonstrate that changes are hardwired into the organization, displaying a culture of safety across all disciplines that values the input of all employees no matter their title or role. Nominees Providence Alaska Medical Center Providence Kodiak Island Medical Center Providence Valdez Medical Center 10

13 2018 High Reliability Award Winner Providence Valdez Medical Center In 2016 Providence Valdez Medical Center embarked on the journey to become a highreliability organization. The objective was to train all staff to become obsessed with safety and to utilize tools to empower staff to speak up for safety. The administrative team became the champions of the safety movement; Caring Reliably. The reporting of all events or near miss events was identified to be the number one objective indicator of how well they were developing their sensitivities to safety concerns. Providence Valdez Medical Center has now gone more than 725 days since the last serious safety event. 11

14 Staff Choice Award Outstanding Patient Safety 2018 Oustanding Patient Safety Winner Providence Alaska Medical Center Utilizing the IHI model for rapid cycles of change (plan, do, study, act), Providence Alaska Medical Center has dramatically reduced the number and rate of people dying from sepsis. A team led by physician and nurse champions analyzed their approach to sepsis from all angles; recognizing presenting symptoms, hardwiring treatment bundles, improving education for patient care technicians, nurses and physicians, early risk recognition and intervention, implementing nurse-initiated orders, reinstating ED sepsis alerts, and finally developing a Sepsis RN program. This award recognized a team effort that has resulted in sustained life-saving interventions. 12

15 2018 Alaska Nursing Home Quality Awards Recognition of Quality Excellence Award Heritage Place Providence Valdez Medical Center & LTC Denali Center Recognition of Quality Achievement Award Prestige Care & Rehabilitation Center Wrangell Medical Center & LTC Quyanna Care Center Sitka Community Hospital & LTC South Peninsula Hospital & LTC Most Improved Award Wrangell Medical Center & LTC 13

16 The ASHNHA Patient Safety Committee works on behalf of Alaska hospitals and nursing homes to improve patient safety and catalyze accelerated, signifi cant, and measurable reductions in patient harm. The committee works to proactively emphasize the importance of high quality patient care programs, foster a culture of patient safety, and support sustainable improvements in quality and patient safety. The 2018 Quality and Patient Safety Awards are intended to encourage, recognize, and reward those qualities. Anchorage office W 5th Avenue, Ste 100, Anchorage, AK, Juneau office Main Street, Juneau, AK, Anchorage office Juneau office