OSH Vulnerability of Young Workers. April 2018 Berita MMA Vol. 48 No. 4 (For Members Only)

Size: px
Start display at page:

Download "OSH Vulnerability of Young Workers. April 2018 Berita MMA Vol. 48 No. 4 (For Members Only)"

Transcription

1 April 2018 Berita MMA Vol. 48 No. 4 (For Members Only) PP 1285/02/2013 (031328) P E R S A T U A N P E R U B A T A N M A L A Y S I A MALAYSIAN MEDICAL ASSOCIATION OSH Vulnerability of Young Workers World Day for Safety and Health at Work 28 April 2018

2

3 Contents MMA EXECUTIVE COMMITTEE 2017/18 President Dr Ravindran R Naidu flynaidumma@gmail.com Immediate Past President Dr John Chew Chee Ming jchewbmc@gmail.com President Elect Dr Mohamed Namazie Ibrahim mma.namazie@gmail.com Honorary General Secretary Dr Koh Kar Chai secretary@mma.org.my Honorary General Treasurer Dr Rajan John treasurer@mma.org.my Honorary Deputy Secretaries Dr Vasu Pillai Letchumanan drvasushan@yahoo.com Dr Muruga Raj Rajathurai mraj231267@gmail.com SCHOMOS Chairman Dr Arvindran Alaga schomos@mma.org.my PPS Chairman Dr Thirunavukarasu Rajoo pps@mma.org.my Editorial Board 2017/18 Honorary Advisor Dato Pahlawan Dr R. Mohanadas genmohan@gmail.com Editor Assoc Prof Dr Jayakumar Gurusamy drjkumar6@gmail.com Ex-Officio Dr Koh Kar Chai secretary@mma.org.my Editorial Board Members Dr Gayathri K. Kumarasuriar gsuriar@yahoo.com.sg Dr Juliet Mathew drjuliem@hotmail.com Dr Edwin Ho Jim Huang Dr-Edwin.Ho@shell.com Major (Dr) Eugene Tan Choon Li ujintan@gmail.com Publication Assistant Ms Nor Iza Ishak publications@mma.org.my The views, opinions and commentaries expressed in the Berita MMA (MMA News) do not necessarily reflect those of the Editorial Board, MMA Council, MMA President nor VersaComm, unless expressly stated. No part of this publication may be reproduced without the permission of the Malaysian Medical Association. Facts contained herewith are believed to be true as of the date that it is published. All content, materials, and intellectual property rights are owned and provided for by Malaysian Medical Association and its members. VersaComm makes no guarantees or representations whatsoever regarding the information contained herewith including the truth of content, accuracy, safety, or the absence of infringement of rights of other parties. In no circumstances shall VersaComm be held liable for the contents, materials, advertisements contained in this publication. VersaComm has no influence over the contents of Berita MMA and all opinions, statements and representations made do not in any manner reflect that of VersaComm or its employees. Published by Malaysian Medical Association 4th Floor, MMA House, 124, Jalan Pahang, Kuala Lumpur Tel: ; Fax: , info@mma.org.my / publications@mma.org.my Facebook: Website: Copyright Reserved ISSN PP 1285/02/2013 (031328) MITA (P) 123/1/91 Consultant 12-A, Jalan PJS 8/4, Mentari Plaza, Bandar Sunway, Petaling Jaya, Selangor Darul Ehsan. Tel: ; Fax: versahealth@versa-group.com Printer Atlas Cetak (M) Sdn Bhd No. 2, Persiaran Industri, Bandar Sri Damansara Kuala Lumpur. Tel: Editorial 4 EXCO President s Message 6 From the Desk of the HGS 10 MMA Convention 2018 Tentative Programme 16 Registration Form 18 In the Spotlight Generation Safe and Healthy 20 SCHOMOS Updates 22 PPSMMA Updates 24 SMMAMS Light of Love Run General White Coat: The End of a Generation? 28 Cries of the Rohingyas 31 Strength in Numbers 33 Humour 34 Personality Humble Beginnings to CEO 36 Branch News MMA-PADU Futsal Games Journey to Hanoi & Halong Bay Cruise 44 Mark Your Diary 46 OSH Vulnerability of Young Workers World Day for Safety and Health at Work 28 April 2018 This Berita MMA is a publication only for the members of the Malaysian Medical Association. The Malaysian Medical Association does not warrant, represent or endorse the accuracy, reliability or completeness of the contents of Berita MMA (including but not limited to the advertisements published therein). Under no circumstances shall the Malaysian Medical Association be liable for any loss, damage, liability or expense incurred or suffered in respect of the advertisements and/or from the use of the contents in the Berita MMA. Reliance upon any such advice, opinions, statements, advertisements or other information shall be at the readers own risk and the advertisers are responsible for ensuring the material submitted for inclusion in Berita MMA complies with all legal requirements. The advice, opinions, statements and other information does not necessarily reflect those of the Malaysian Medical Association. Nothing in this disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit.

4 4 editorial What is your Occupation? Assoc Prof Dr Jayakumar Gurusamy Editor 28 Safety and Health Vulnerability of Young April 2018 is the World Day for Safety and Health at Work with the theme Occupational Workers. The campaign aims to reduce work-related disease and accidents. I vividly recall attending to a case of occupational lead poisoning in my early years. A 15-year-old boy was referred by a Surgeon to an Occupational Medicine (OM) clinic with a history of lethargy, nausea, vomiting, abdominal pain and constipation of one year duration. His doctors could not pinpoint his cause of abdominal pain earlier even after numerous lengthy tests and referrals elsewhere. The patient underwent an appendicectomy few months prior to the current referral to the OM clinic. However, his symptoms remained unresolved. A thorough history revealed two pertinent points not elucidated from the patient. The occupational history revealed the child was a school dropout who was working at his father s backyard lead battery recycle workshop. It was assumed earlier he was not working as he was a child. The second important aspect was the nature of his job was not explored. A visit to his workplace as part of a worksite health risk assessment visit unravelled a deplorable workplace with probable excess exposure of lead. His blood lead level was 70µg/dL which was much beyond the safe threshold limit. He subsequently recovered with chelation therapy. Historically, the famous composer Beethoven is speculated to have died of lead poisoning. A four-year analysis of his hair (apparently snipped after his death at the age of 56 years) in 1827 revealed lead levels almost 100 times more than what is found in people today. Interestingly, during the mediaeval era in Europe, there was a practice of adulterating wines of modest vintage with lead. Occupational and environmental exposure to lead is another alarming problem. It is probably under-diagnosed and remains at the tip of the iceberg phenomena. A recent study published at the Lancet Public Health indicated persistent low-level exposure to lead over decades to the population is statistically linked to some 400,000 premature deaths in the United States each year. The study reviewed two decades of health data of more than 14,000 adults in the United States of America. The study concluded that nearly 30% of all deaths due to cardiovascular diseases like myocardial infarction and strokes could be attributable to lead exposure. Overexposure to inorganic lead affects numerous systems in the body. Workers who are involved in battery manufacturing, chemical industry, construction, lead mining, lead smelting, pigment manufacturing, plastics industry, pottery and printing have possible increase risk of exposure to lead. The learning points from this case are not to assume children do not work, and secondly a good as well as a meticulous occupational history often remains the cornerstone to clinch a diagnosis of an occupational disease. We need to take cognisance that occupational or workrelated diseases often have long latent periods. Mesotheliomas has a latent period of 30 years from the time of occupational exposure to asbestos to development of signs and symptoms. Job history has to be obtained in detail, covering the present and all previous jobs, part-time jobs, probable hazards as well as the safety and health precautions at the workplaces. Lastly, a worksite visit by an Occupational Physician is of paramount importance to aid in the diagnosis. This is one classic case I often share with my students who are posted to the clinics. Source New Strait Times (19 October 2000) Responsibility for Health and Safety rest with both employers and employees; neither can be alone. Employers need to have the mindset that investing in Health and Safety for their employees is good business for their organisations. It is commonly said, if the employer does not care, the employee will not care either for their organisation. Better work safe than be sorry! Source Malay Mail (13 March 2018)

5

6 6 exco president s message What Can MMA Do For You? Dr Ravindran R Naidu President flynaidumma@gmail.com Meeting with MPS on 12 March 2018 Meeting JK CPD Technical for Non Specialist on 13 March 2018 This is the topic I was given to present at the recent 8 th Annual Scientific Meeting & Regional Update 2018 in Kuantan, Pahang on 18 March This reminded me of the late John F. Kennedy a former President of the United States of America who once said, Ask not what the country can do for you, but what you can do for the country. What an appropriate statement. Can I say the same for MMA as to What you can do for MMA? I am sure the answer will be a NO. I have been asked on numerous occasions on What can MMA do for me? Why should I join the MMA and what are the benefits for ME? For over five decades since the Malaysian Medical Association embarked on a path for the medical profession, the main objectives of the Association have always been to maintain a high standard of Medical Ethics and Conduct, to promote social, cultural and professional activities among those in the medical profession, to enlighten and direct opinions on health problems and to express the views of the profession to Government and other bodies. Finally, to maintain the highest standard of healthcare for the people of this country. After all, MMA is an association by doctors for doctors. The history and growth of the MMA is an impressive one, it is indeed an honour for me to talk about the aptitude of MMA and what exactly MMA can do for you. 1. Striving for the General Practitioners (GPs) and Specialists in Malaysia We at MMA strongly feel that the GPs and specialists need more representation to voice the diverse and innumerable issues faced by the profession. Meeting with KSU on 14 March 2018

7

8 8 exco president s message i. Third Party Administrators Issue The biggest concern that has been constantly and repeatedly voiced out by the GPs and Specialists about TPAs over the years is the lack of, or no regulatory framework, for operation of TPAs. This has become crucial since it involves major ethical facets of doctors in their healthcare service deliveries to patients. For the past 23 years, we have seen many Ministers of Health and Directors General of Health walking the corridors of power of the MOH, nevertheless there has been no importance or urgency given to resolve the countless legitimate issues faced between the GPs and the TPAs. There are 7000 GP clinics in the country and the time has come for the Ministry Of Health and Malaysian Medical Council to not only listen to the dissatisfaction and discontentment of GPs, but to be responsive by taking the obligatory action in resolving the issue. MMA sincerely expects the MOH, as well as the MMC, to be firm in deciding for short- and long-term solutions on this issue. In view of that, MMA has been striving hard to address the TPA issues and convey the grievances of the GPs to the MOH and MMC, for response to be instantaneous and prompt. ii. Premise License The implementation of premise license fees on 1 September 2016 by DBKL on all private clinics was included. The doctors were very unhappy with this new imposition as they are already registered under the Private Healthcare Facilities and Services Act 586 and this fee by DBKL is viewed as redundant and a way to make money. In reciprocation, MMA in its constant fight for the welfare of the GPs, has urged the DBKL through letters, press statements and meetings to waive the premise license fee for medical clinics. MMA is deeply concerned that over-regulation and overlapping of regulations might increase the cost of practice and inconvenient to the doctors, hence violating the aims of increasing productivity and safeguarding consumers. As of today, the matter has not been resolved but rest assured that MMA will fight to the extremes. 2. CPD Administrator We understand that the implementation of the amended Medical Regulations 2017 and Medical Act 2012 by the MMC has created a huge impact and confusion among the medical practitioners particularly on the mandatory 20 CPD points, to be accompanied with indemnity insurance for the renewal of Annual Practicing Certificate (APC). MMA is actively working on facilitating the doctors on CPD matters and to ensure that all the processes will be made easier instead of burdening the profession. MMA, as one of the CPD administrators, has Tan Sri Dato Dr Abu Bakar Suleiman as our CPD Advisor for the MMA-CPD Committee. An interesting fact is that MMA has developed a Mobile Apps for CPD providers and all registered medical practitioners be it members or non-members for their ease and convenience. This is part of our Corporate Social Responsibility to the medical fraternity. Our goal is to automate the system so that registered participants can check their accrued CPD points easily and in real time. The capabilities of this Mobile Apps include the following: i Registration of non-members ii. Registration of CPD providers iii. Process applications for accreditation of educational events by providers iv. Record attendance instantaneously during educational activities (swipe profile QR Code) We will go electronic. However, for those whose requirement needs to be manual, it will be made available by the MMA. MMA is also in the process of linking ADHOC CPD to the Mobile Apps which is meant for overseas conferences and online CPD modules only. Doctors can also apply for Medical Indemnity Insurance through MMA by joining either the Medical Protection Society (MPS) or Medical Practitioners Indemnity (MPI). This service is provided to both members and nonmembers without any fee. MMA is doing this for the medical profession. If there is concern on how the members are getting less privileges as compared to non-members, fear not and rest assured, we shall give back to our members in some other form. We will never forsake the exclusive privileges and extensive range of benefits that a member of this esteemed organisation can obtain. Based on our outstanding records and achievements, you are assured that MMA s credibility as a CPD administrator is in a position of unchallenged supremacy. 3. HELPDOC MMA is constantly working on helping you even in the darkest of time without being judgemental. On the 26 August 2017, MMA launched a support group for doctors called HELPDOC, to act as

9 a safety net for many issues faced by doctors in Malaysia. This is intended to enable doctors to air their grievances especially those who feel harassed at work and being bullied at work. This phone service is accessible to doctors at all levels of seniority. The response that we received so far has been exceedingly acceptable. Please contact for this service. 4. Safeguarding the Future of the Medical Graduates MMA s anguish for the new medical graduates is immense. The waiting time for employment as House-Officers is still at 9-12 months now. We hope that there will be good news soon so that the waiting time can be reduced. MMA is also very concerned about the situation with surplus doctors and the uncertainty that awaits them. Our young medical graduates are facing placement problems. It is a fact that we have an oversupply of medical graduates and insufficient training positions in our hospitals. We believe that entry requirements for medical universities and colleges need to be improved. Apart from continuously trying to seek solutions for the above concerns, MMA has established a program called Mentor-Mentee. This Mentor-Mentee Program serves as a platform for doctors waiting for housemanship to keep abreast with their medical knowledge through attachment to a clinic near their homes. We are in the process of acquiring all names for the mentors and mentees and this will be done on a voluntary basis and no payment is involved for both mentor and mentee. There is a curriculum being developed to act as guidelines for the training, running up to 20 weeks at a time. MMA is very concerned about the future and evergrowing problems faced by young doctors. It is the responsibility of the senior doctors to show them the way to improve and safeguard the standard of ethics and professionalism. This is what we do to strive towards maintaining the standards of excellence in medical practice. Further, we are looking at ways and possibilities these young doctors may be employed if they have no interest in clinical medicine. In January 2021, when the first batch of contract doctors complete their contract, there will be doctors who may not be employed by the Ministry of Health. We need to show them the path for other options that may be available. 5. Protect our doctors MMA is keen in protecting doctors from any abuse by public, patients or any other parties. We can agree to the fact that usage of the social media now has become massive and with many cases that went viral on social media. It is easy to tell that the public seem to view social media as a platform to express their dissatisfaction towards several issues. Social media is often used as a medium to voice whatever thoughts they have in mind pertaining to any issue, however it does not necessarily depict the truth or lead to a positive outcome. The same situation goes to the patientdoctor relationship whereby doctors are often exposed to social media abuse. MMA has always been concerned when doctors are abused wrongly and would take necessary action to prevent the issue from getting worse. However, this does not mean that MMA is protecting doctors blindly, patients do have their right to complain if they have been mistreated or misled by the doctors. There are several grievous mechanisms for patients to channel their complaints including the Ethics Committee of the MMA, and the MOH and MMC. 6. Privileges On the light side, MMA has negotiated with several organisations for exclusive discounts and deals for members. Our travel partner AIR ASIA is available for all members. Please contact MMA for your user name and password to avail yourself of this privilege. Many hotels have agreed to give our MMA members special room rates. Other privileges include travel discounts with travel agencies, purchase of motor vehicles, insurance for life and general, and many more. Conclusion MMA is always concerned about producing the best quality of doctors in Malaysia. As of now, the Association has been providing services and programs that are undeniably beneficial for the betterment of the profession. We are aware that the expectation for the association will go higher from time to time and that is why MMA has continuously embarked on services and programmes that we believe are instrumental in safeguarding the present and future of the medical profession in Malaysia. What else can MMA do for you?????

10 10 exco hgs From the Desk of the Hon. General Secretary Dr Koh Kar Chai Hon. General Secretary Continuous Training Improves Efficiency: MMA Secretariat Staff in IT Workshop REMINDER: The 58th Annual General Meeting of the Malaysian Medical Association will be held from 4.30pm, Friday, 29 June 2018 at Royale Chulan Kuala Lumpur. Dear Members, It is a disappointment that we still have brickbats hurled at the Malaysian Medical Association (MMA) over the facilitation of the MMC-CPD Grading System. The MMA CPD Committee has been labelled as little Napoleons in the way Continuous Professional Development (CPD) Providers are being registered as well as the way CPD points are being allocated to CPD events. Do note that the MMA is only facilitating the MMC- CPD Grading System for the Malaysian Medical Council (MMC) based on the guidelines provided by the MMC. Any dissatisfaction with the guidelines may please be taken up with the MMC. However, based on the complaints received, it was noted that the MMC-CPD System Grading Scoring Schedule for certain events may have been wrongly interpreted, thus resulting in the wrong number of points being allocated and also sometimes being rejected. If any provider or medical practitioner feels that the CPD Committee may have erred in their judgement, do feel free to contact us for assistance. As this system is still in its infancy, there is still much to learn and we need to do this together. It won t do anyone any good by going on social media to voice out your discontentment with harsh words. Mr Harikannan, Ms Ratna, Dr KC Koh, Dato Dr Tharmaseelan and Dr John Chew at the Risk Management Seminar in Kuching With Dr Kalwinder Singh Khaira, Chairman, Sarawak Branch

11 It is rather hurtful when our own members resort to such actions but it is doubly so when we see non-members doing it, particularly so when the MMA has reached out to them by offering the MMA Mobile Application for CPD points allocation for their use without any financial obligations. The MMA has spent a considerable sum of money on the development of its software and mobile application and has allowed its use by non-members for free. The MMA is still incurring a high cost every month in terms of money spent on maintenance and regular updates of the software and the number of backbreaking man hours endured by our staff members as well as committee members (who, by the way, are all volunteers of our association) in going through all the CPD applications which have to be approved. Positive Feedback I normally do not share praises nor bouquets from the medical fraternity as we are all here as volunteers who feel that we can contribute to the association and medical fraternity; not to collect well deserved praises. But I will share some of them here, some of which are slightly edited for clarity. Online is linked with MMA App, I tried it last month. After passing 1 module the points appeared immediately on MMA App, thanks MMA. Our unsung heroes. MMA has put in many efforts to represent us doctors. All the EXCO and committee members have been brave to voice out opinions and statements concerning the welfare of doctors to the government, even for the benefits of those Doctors who have chosen NOT to be members of MMA. I salute them for spending so much personal time and efforts to fight for us, esp during the income tax fiasco. Now with the CPD thingy, MMA has come up with the app that is convenient for us to use and for FREE. FREE even to those who chose not to support MMA or other doctors in Malaysia by joining as members. Talk is easy and cheap. Putting in effort to make things work is not. I just want to say MILLIONS Of THANKS to all MMA leaders, nation and state and branch for all that you have done, are doing and will do for me and us who are members BUT also gracefully extending the effects of your countless hours of meetings and negotiation to ALL Doctors (yes, ALL, including non-members in Malaysia). THANKS MMA. Now MMA Apps has been upgraded to reflect the CPD events that we had attended or engaged. And the CPD points from MIMS-CPD was being updated in the MMA Apps at lightning speed. Yesterday I did the MIMS-CPD, today early am I already seen the CPD points being added to the MMA Apps. However, there is still a let-down, that there is no indication of whether those CPDs belongs to what specialties. I am happy with the MMA CPD so far; the app works fine. There were teething problems but so far good progress. MMA has my thumb up. Yes... extremely happy. I totally agree MMC should continue vetting which section or speakers can be recognised as expert in their field. And I have to apologise BUT everyone can give feedback or comment but please don t give unjustified and unnecessary complaint especially for Non MMA members using the MMA CPD-platform. Give the team time. The MMA accepts constructive criticisms. In fact it thrives and improves itself from the feedback it receives from members. Without communication from grass-root members, the MMA would have just gone on its own lofty trajectory without serving any purpose. But with members who are willing to come o ut and contribute their services willingly, and for those who are not able to do so but still chip in with their ever ready support in whatever way possible, our association will grow to be one which we can claim as an association ever ready to represent the medical fraternity of Malaysia. Medical Indemnity Going from the need of CPD points for the renewal of the Annual Practising Certificates to the necessity of having Medical Indemnity coverage there are still a large number of doctors who feel that since they are practicing safe medicine, there is no real need for such indemnity coverage. Please don t assume so. Throughout my years of practice, I have encountered near misses and I know of doctors who were thankful for such coverage and those who regretted that they did not buy in to this idea of medical indemnity cover when they ran into trouble. Having a medical indemnity coverage protects the registered medical practitioner and also provides for the unfortunate patient and kin should the unthinkable occur. However, there is no need to fret over this as it will soon be compulsory to have medical indemnity coverage if you are to practice medicine in Malaysia. The MMA acts for two medical indemnity schemes in Malaysia, namely the Medical Protection Society (MPS) of which many of us are familiar with on account of the many years that they have been in Malaysia, and the relatively younger Medical Protection Indemnity (MPI) which is rather proactive at the moment. Which one to choose is the often asked question, for which I have no reply except to say that you need to study both in detail to see which has the benefits that you are looking for. Both are equally good, and I will advise you to spend some time on the prospectus to understand what each scheme is offering you. Both MPS and Jardine Lloyd Thompson (which manages MPI) have been conducting risk management seminars all over the country for the benefit of our doctors, and in the process, also marketing themselves and their products. Do attend these seminars to arm yourself with risk management skills. Participation is free.

12 12 exco hgs YB Senator Prof Dr Sim and Datuk Haji Abang Abdul Wahap at the starting grid. The MMA was visited by representatives of MPS, Mr Steve White, Senior International Project Manager and Mr Adrian Brown, Member Operations Manager- International on 12 March 2018 for a discussion on MPS operational matters. MMA Exco represented by Dr Ravinaidu, Dr Namazie and myself voiced our members concerns for them to bring back to MPS for discussion. Running for Charity The SCHOMOS Section of MMA Sarawak held its Charity Health Run 2.0 recently on 18 March 2018 at Kuching. Participation stood at 1,500 runners. The ever Looking lively in the early morning darkness enthusiastic YB Senator Prof Dr Sim Kui Hian s (Minister for Local Government and Housing, Sarawak and Past MMA Sarawak Chairman) participation at this event, along with Datuk Haji Abang Abdul Wahap bin Haji Abang Julai, Datuk Bandar, Dewan Bandaraya Kuching Utara further lightened up the event for MMA Sarawak. Mention is made of Sarawak Branch and its active SCHOMOS Section for its successful hosting of this run. It was a joy to be able to participate in this event and thanks for making me feel at home during my visits to Sarawak.

13

14 14 mma convention 2018 National MMA Convention & Scientific Congress 2018 In view of the rebranding of the MMA AGM to the National MMA Convention And Scientific Congress 2018,the Organising Committee have come up with a Lunch Symposium Talk on 28 June 2018 and a full day programme on CPD talks on 29 June 2018 to keep members abreast on the latest medical advances. Dr Saravanan A.Santhirarajan Honorary Secretary 2017/18 MMA Wilayah The programme for the National MMA Convention and Scientific Congress 2018 has been prepared in good faith and it is as follows. The organising committee advises members keen to attend the National MMA Convention and Scientific Congress 2018 to register for the convention by logging on to Members and non-member spouses who are keen to take part in the sports programme and tour programmes are also encouraged to log on to the above website and register online for the programmes. Thursday, 28 June 2018 Tentative Programme 6.30am 12.00pm Healthy Lifestyle Programme Sports Programme Golf, Badminton, Tennis Tour Programme Kelab Darul Ehsan 12.00pm 1.00pm Registration Registration Area, Lobby 1.00pm 2.00pm Sponsored Lunch Symposium Tamingsari 1 & pm 4.00pm SCHOMOS AGM PPS AGM Tamingsari 1 Tamingsari pm 4.00pm Healthy Vegetarian Cooking Demo Taman Mahsuri 4.00pm 4.30pm Tea Break 4.30pm 5.00pm Opening Ceremony of Trade Exhibition Lobby 5.00pm 7.00pm Hospitality Suite 13th Floor 7.30pm 11.00pm * Subject to changes Welcome Reception Ragga Jungle Informal Night Dinner (PPS & SCHOMOS Night) Taman Mahsuri

15 Friday, 29 June am 8.00am Registration Registration Area, Lobby 8.00am 9.00am Probiotics for Digestive Health and Diseases Prof Dr Yeong Yeh Lee Tamingsari 1 & am 10.00am Lecture 2 Tamingsari 1 & am 10.30am Tea Break Tamingsari 1 & am 11.30am Topical Analgesics: What Do The Evidence Say? Dato Dr JK Lee Tamingsari 1 & am 12.30pm Panel Forum KIV Tamingsari 1 & pm 1.30pm Sponsored Lunch Symposium Tamingsari 1 & pm 2.30pm 2.30pm 2.55pm 2.55pm 3.30pm 3.30pm 4.30pm 4.30pm 5.00pm Lunch/Prayers Optimising Immunisation Schedule with Available Paediatric: Combination Vaccines Dr Eric Lee Kim Hor Influenza in High-Risk Patients, the Role of Vaccination Dr Eric Lee Kim Hor Treatment Approaches for Chronic Urticaria: Beyond the Basics Associate Professor Marysia Stella Tiongco-Recto Commencement of AGM with Welcome Address by President Tamingsari 1 & 2 Tamingsari 1 & 2 Tamingsari 1 & 2 Tamingsari 1 & pm 5.30pm Group Photograph Tamingsari 1 & pm 8.15pm MMA Oration Tamingsari 1 & pm 11.00pm State Dinner Tamingsari 1 & 2 * Subject to changes Saturday, 30 June 2018 AGM: 9.00am 5.00pm Elections: 9.00am 12.00pm 9.00am 10.30am AGM Resumes Tamingsari 1 & am 12.00pm Elections Tamingsari 1 & am 11.00am Tea Break 11.00am 12.30pm AGM Continues Tamingsari 1 & pm 2.00pm Sponsored Lunch Symposium 2.00pm 5.00pm AGM Continues Tamingsari 1 & pm 5.30pm Tea Break 7.30pm 11.00pm Annual Dinner Tamingsari 1 & 2 * Subject to changes

16 16 mma convention 2018

17

18

19

20 20 in the spotlight OSH Vulnerability of Young Workers Generation Safe and Healthy Dr Victor Hoe Professor of Occupational and Public Health Department of Social and Preventive Medicine Faculty of Medicine, University of Malaya Every year on 28 April, the International Labour Organization (ILO) organises the World Day for Safety and Health at Work (SafeDay) campaign to raise awareness safety and health issues at work. The purpose is to promote the prevention of occupational accidents and diseases globally by bringing the focus of international attention on emerging trends in the field of occupational safety and health and on the magnitude of work-related injuries, diseases and fatalities worldwide. This year s SafeDay and World Day Against Child Labour campaigns are organised together with the aim of improving the safety and health of young workers, and to put an end to child labour. There were 541 million young workers (15-24 years old) globally, which includes 37 million children, in hazardous child labour. These young workers account for more than 15% of the global labour force. However, they suffer up to a 40% higher rate of non-fatal work-related injuries than adult workers older than 25. In Malaysia, there were 2.34 million youth workers (15-24 years old) in 2016, which consititute 16.5 percent of the total workforce of million. Most of the youth workers work in the service and sales sectors (31.9%), followed by elementary occupations (18.1%) and plant and machine operators and assemblers (13.0%). When considering only Malaysian citizens, youth workers constitute 14.5% of the total Malaysian citizen workforce of million. The latest figure from the ILO (2017) estimates that 2.78 million workers die every year from work-related injuries and diseases. Out of this, a total of 380,000 were fatal, occupational accidents and 2.4 million fatal were workrelated diseases. Furthermore, there are around 374 million non-fatal work-related injuries and illnesses each year. This accounts to nearly 4% of the world s annual Gross Domestic Product (GDP) lost as a result of workrelated injuries. With regards to death among young workers (15-24 years), it was estimated that globally, there were 4.53 deaths per 100,000 youth workers due to occcupational risk. The estimate for Malaysia was at 2.93 deaths per 100,000 youth workers due to occcupational risk was lower than the global estimate and also the estimates for South East Asia (7.07), Thailand (6.00) and Indonesia (4.52), except for Singapore (1.70). The same scenario was also seen when we look at nonfatal injuries due to occupational risk, i.e. the rate of Disability Adjusted Life-Years (DALYs) loss per 100,000 youth workers. The Malaysian estimated loss rate of DALYs was lower than the global estimated rate of DALYs loss, South East Asia (709.65), Thailand (643.90) and Indonesia ( ), except for Singapore (284.50). Both the rate of death and DALYs in Malaysia have seen a decrease from 2006 estimates of 3.36 and respectively. One DALY can be thought of as one lost year of healthy life. The sum of these DALYs across the population, or the burden of disease, can be thought of as a measurement of the gap between current health status and an ideal health situation where the entire population lives to an advanced age, free of disease and disability (World Health Organization). There are many factors that lead to the lower rate of death and DALYs and also the decreasing rates. Among them are the low labour participation rate among the youth (42.9%), mostly due to continuation in education, the shift of employment from agricultural to service and sales sectors, the restriction of youth-worker employment in hazardous sectors, and the improvement in safety and health in Malaysia. The Children and Young Persons (Employment) Act 1996 also stipulated that young people under the age of 16 years cannot be employed under conditions which are hazardous to their health. The age of young people was increased from 16 to 18 years in the 2010 amendment to the 1996 Act. The Factory and Machinery Act 1967 and the Occupational Safety and Health Act 1994 also have provisions for youth.

21 The SafeDay campaign of the ILO aims for safe and secure working environments for all workers and seeks an ending to all forms of child labour based on the Sustainable Development Goal (SDG) targets of 8.8 and 8.7. To achieve these, a concerted and integrated approach to eliminating child labour and promoting a culture of prevention on occupational safety health (OSH) should be promoted for the benefit of the next generation of the global workforce. The reason for the focus on youth is due to the many factors that increase youth vulnerability to occupational safety and health (OSH) risks. Among them are their physical and psychological stage of development, lack of work experience, lack of training, limited awareness of work-related hazards and a lack of bargaining power that can lead young workers to accept dangerous tasks or jobs with poor working conditions. Youth also have different risk perception and risk-taking behaviour which may lead them to engage in more risktaking activities, and this will affect the OSH risks. Although the situation in Malaysia is good, we still need improve it further to reduce the fatal and nonfatal injuries among the youth while also focusing on promoting a culture of prevention on occupational safety health. However, improvement in the OSH among youth cannot just be focused on issues at the workplace, but at the overall risk that youth are engaged, e.g. substance abuse, dangerous driving, and risky sexual behaviour. This is particular important with regards to commuting accidents, in the Social Security Organisation reports, the number of commuting accidents have increased from 17,000 in 2016 to 31,000 in 2016, although during the same period, the number of industrial accident has decreased from 40,000 to 35,000. Researchers in the universities, Ministry of Health and non-governmental organisations, are working together in engaging youths to promote a safer and more productive future for them. Among them were the Malaysian Care for Adolescent Project ( Malaysian Clearinghouse Centre for Adolescent Health ( HIPSTAR (Hidup Sihat Tanpa Rokok) workshop, No-Cotine Club, as well as the Smoking Cessation Organising, Planning and Execution Training (SCOPE) programme. The 2018 SafeDay campaign highlights the critical importance of addressing these challenges and improving safety and health for young workers, not only to promote decent youth employment, but also to link these efforts to combat hazardous, and all other forms of child labour. Congratulations Malaysian Medical Association congratulates Dato Sri Dr Mohammed Azman bin Dato Aziz Mohammed (Life Member, Wilayah Branch) on the award of Darjah Sri Sultan Ahmad Shah Pahang (SSAP) by Duli Yang Maha Mulia Paduka Seri Sultan Pahang Sultan Ahmad Shah on the occasion of the 87th Birthday of His Royal Highness on 16 December 2017

22 22 schomos SCHOMOS Updates Dr Velkanthan Muniandy Hon. Assistant Secretary SCHOMOS The first quarter of 2018 has arrived and SCHOMOS can gladly say that we have kick started this period with enthusiasm. SCHOMOS was invited to be a part of the Program Pemukiman Pemantapan Kepimpinan Kementerian Kesihatan Malaysia that was held at Kem Bina Negara Ulu Sepri, Negeri Sembilan from 8-9 February SCHOMOS was represented by Dr Velkanthan, the Honorary Deputy Assistant Secretary of SCHOMOS and Dr Mitesh, SCHOMOS Chairman Melaka Branch. Around 120 participants from various societies and agencies attended this course. The two-day event was kicked off with several talks by renowned speakers. A few of the points highlighted were: serve the government with honesty and pride, not to spread fake news, do not victimise or be a victim of fictitious information and all facts should be research thoroughly before being shared with others. It was followed by a speech by the Deputy Health Minister, YBhg Dato Seri Dr Hilmi Yahaya. The participants were then divided into several groups and presented important topics related to health and our nation, which included topics such as Managing the Well Being of the People, Social Media Perception and Misuses, Ensuring Social Network Sustainability, Erosion of Trust in a Multiracial Community, and Loyalty to the State and the King; Role and Contribution of Civil Servants and Healthcare in Malaysia. The finale of the event was the speech by the Director General of MOH, YBhg Dato Seri Dr Chen Chaw Min. The next event attended by SCHOMOS was the PHOENIX 2.0 programme. Phoenix 2.0 is the second edition of the Pre-Housemanship Essential Nourishing Intensive Exclusive Course organised by Universiti Kebangsaan Malaysia (UKM) from February Dr Ravi Naidu, MMA President, and Dr Arvindran, SCHOMOS Chairman, were the representatives for SCHOMOS. Befitting his experience as ex-house Officer Supervisor, Dr Arvin gave an interesting, as well as intellectual talk, regarding Housemanship Training in Malaysia. This was followed by an interactive forum regarding Contract House Officers. The session was Cybersports Poster lively and many queries that the House Officers had raised were addressed. Other contents of the programme included ABG Interpretation, Dengue Crash Course and Why Should You Join the MMA. An overview of the housemanship postings was also given. Overall the event was a great success and we received positive reviews. We would also like to express our heartfelt gratitude to Dr Fikri B Ujang, Deputy Director, Medical Development Division, Medical Professional Development Section, MOH on the excellent opening speech. Our next big event is just ahead of us. The second SCHOMOS Cybersports Tournament is coming. To

23 jog your memory, the first SCHOMOS Cybersports Tournament was successfully held on 22 April It involved 80 doctors from around Malaysia coming together to battle it out in the game Dota 2. This year, we are pleased to inform you that the SCHOMOS Cybersports Tournament 2018 will be taking place on 28 April 2018 at the Orange E- Sports Stadium at Setapak, Kuala Lumpur. Competitive computer gaming requires planning, strategy, good reflexes and most importantly teamwork to defeat the opponent team. Lately, cybersports has been gaining popularity among young doctors in Malaysia. SCHOMOS & MMA views this positively and encourages these young gamerdoctors as these games not only instils teamwork but also inculcates organisational skills, promotes multitasking and enhances mental agility which can be incorporated during daily routines in the hospital to increase productivity and efficiency. However, only medical doctors, medical graduates and medical students are eligible to join. The tournament will be played in a single elimination format. The first round, quarterfinals, semi-finals will be played as a best-of-one game while the grand final will be played as a best of 3 games. The game mode will be Captain s Mode. We would like to invite all MMA members to join this illustrious tournament. To join, please scan the QR code below and fill up the relevant information. Tournament Rules and Regulations are listed there as well. The aim of organising this event is to encourage doctors to be all-rounders with robust mental and physical health, and promote cybersports among doctors. It also acts as a reminder for our doctors to stay in touch with all areas of fitness amidst their busy working schedule as well as attracts young doctors from all over the country to unite under the umbrella of MMA as members. The game which will be played is Dota 2. Entries are open to 16 teams each consisting of five players. KSU Program Pemukiman Phoenix 2.0 tamm M A Vol

24 24 ppsmma Dr Thirunavukarasu Rajoo o PPSMMA Chairman drarasu@cahayaclinics.com PPSMMA Updates Meeting chaired by Datuk Seri Dr Jeyaindran MMA had a meeting with ETIQA and Maybank, regarding their recent circular to provider clinics. Another meeting was held with them at Ministry of Health (MOH). The summary of meeting follows. ETIQA does not restrict the patient or staff from seeing the GP doctor for follow up monthly, bi-monthly, quarterly or as per the doctor s discretion based on the patient s condition. However, upon request, GP s can provide the patient with the prescription. The prescription is only valid for two other refills, i.e. at the end of three months, a staff must go back to see a doctor. Hence they should see a doctor four times yearly for their chronic health management. FaceTime prescription is not allowed, e.g. Doctor on call, edoctor. Consultation RM35 is agreed pending the gazettement of the Revised 7th Fee Schedule. A referral fees & prescription fees of RM10-15 each will be charged if the patient requires prescription or referrals.if patient requires both, i.e. consultation and prescription, the total fees will be RM50. ETIQA is moving towards an online submission with payment within 14 days and GPs may accord walk-in rate if the payment is prompt with less hassle. Insurer and TPAs will use the MOH formulary for the guidance on medicines covered. Generics have gone through many generations and their efficacy is equivalent to patented drugs. These should be prescribed by doctors in long term management, instead of patented drugs. More meetings will be held for a seamless working relationship between the GP Clinic Providers & ETIQA. Third Party Administrators (TPAs) The 12th meeting with the TPAs was held on 13 Feb We have finalised the draft terms of reference for the Grievance Mechanism. The Grievance Mechanism will comprise of 10 members, five from doctors and another five from the TPAs. The Grievance Mechanism committee will be a platform for the general practitioners and TPAs to bring any issues faced by both parties. We have also proposed to have a representative from the Medical Practice Division of MOH to be an observer initially. We have moved on to the final phase of this meeting, focusing on contracts and agreements. We have listed all the trade and regulatory issues that need to be sorted out in the contract. We would also like to thank the Director General of Health, Datuk Dr Noor Hisham Abdullah for issuing two circulars, first

25 Meeting chaired by Dr Vasu Pillai on the compliance to the PHFSA and its regulations by both the Registered Medical Practitioners and Third Party Administrators when they go into any contracts and the secondly on the specifics of fee splitting. MMA is also reaching out to the stakeholders, namely the employers via Malaysian Employers Federation, to create awareness on various acts and regulations that govern the profession and its facility. This is to make them to understand when their patients seek treatment at PHFSA registered facilities and also when they go into a contract with any TPAs. We have done this in Wilayah Persekutuan, Selangor, and Negeri Sembilan. Will be covering all the other states gradually. FOMEMA-Income can be declared under company MMA received numerous requests from members to seek clarification when the income derived from FOMEMA was told to be declared under individual rather than company by the Inland Revenue Department (IRD), especially for clinics operated under private limited or partnership. Some of the clinics operate as a private limited entity, with doctors being employed to run the clinic. FOMEMA pays directly to the doctors as per the contractual agreement with FOMEMA and the private limited registered clinics. The money is subsequently reimbursed by the doctors to the private registered clinics. However, the doctor is penalised for not declaring the income as he/she assumes that he/she didn t make any earnings from FOMEMA. This letter from the Inland Revenue Board is to clarify that the income can be declared under the Sdn Bhd or the company if the FOMEMA registered doctor had offered his/her services through the Sdn Bhd or the Company. Kindly write and to finance and MSPD unit of FOMEMA for any changes in payment for clinics operated under Sdn Bhd. Sub Committee on Private Specialists Affairs Some of the immediate issues being handled are lopsided contracts that some of the private specialist may have gone into, which may contravene the code of professional conducts. This refers to the unethical practice of arm-twisting the doctors to give discounts from their regulated professional fees. There are also issues whereby treatment is delayed or denied because of a lack of clear protocols when admitting patients with medical cards at the emergency department. The committee will be having a meeting with the Association of Private Hospitals, Malaysia (APHM). The same will be highlighted to the Medical Practice Division, MOH. Revised 7th Fee Schedule The documents are currently at the Malaysian Productivity Corporation undergoing the due process. The President has met YBMK and Datuk Seri KSU, on this matter. We will be meeting with Datuk Seri KSU Dr Chan Chaw Min, on 14 March 2018 and awaiting another appointment to present to YBMK before the document is sent to Attorney General s Chambers.

26 26 smmams Light of Love Run 2018 Hian Chuan Kai Hon. Assistant Secretary SMMAMS Perdana University The sky was clear, light blue painted the horizon. Not a sign of one or two, big or small, white fluffy clouds, floating across the sky, looking like sulci and gyri of the cerebral cortex. And the wind, the wind is like nothing but calm air. There were enthusiastic participants, chattering around with each other at the wide platform at MAEPS, Serdang, It was the second walkathon organised by the student representative council (SRC) of Perdana University, together with the Society of MMA for Medical Students (SMMAMS) known as the Light of Love Run This event was held after the great response from the cancer themed walk Walk-and-Roll-athon 2016 in which a total of more than RM5k was donated to the National Cancer Society Malaysia (NCSM). Again, aimed for charity, this meaningful event was intended to create awareness of mental health among medical students and the public. As such, donations were made to Malaysian Mental Health Association (MMHA). According to estimates up till last year, four out of every 10 Malaysians will fall victim to some form of mental health issue in the course of their lives and psychiatrists believe that the numbers will continue to rise. According to the National Health and Morbidity Survey 2015, the prevalence of mental health problems among adults increased from 10.7% in 1996, to 11.2% in 2006, to 29.2% in Shockingly, the prevalence in our capital, Kuala Lumpur, is 39.8%. Mental illness is expected to be the second biggest health problem affecting Malaysians after heart diseases by Hence, we should not underestimate the situation by taking issues like depression, bipolar disorder and other mental health issues lightly. This is not something that only attacks the poor, weak and lonely. It happens to anyone and the World Bank had predicted that 340 million people will suffer from depression by Malaysian Mental Health Association (MMHA) is a non-profit voluntary organisation formed in 1967, managed by a group of mental health professionals and community leaders. With the aim to promote mental health, raise standard of treatment, prevention and research in mental health, and at the same time, to safeguard the welfare of psychiatric patients and to SMMAMS Committee (L-R): Hian Chuan Kai, Langkeas, Magendran, Kavinesh Kupusamy

27 support to their family members, MMHA praovides community service, rehabilitation program, and caregiver and peer support groups. LOL Run started off in the morning with a fitness warmup session at 8.00 am. Participants had a wonderful time stretching their body while following the tempo of the Pop music. After an opening speech given by the Vice Chancellor of Perdana University, Professor Dr Zabidi Azhar bin Mohd Hussin and the director of the event, Ms Kasturi Subramaniam, the run finally began. LOL Run Starting and Finishing Point The MAEPS exhibition park which is one of the largest exhibition park and showground resides on a 130 hectares land belonging to the Malaysian Research and Development Institute (MARDI). Along the 5km trail, the whole landscape was bathed in the warm glow of the rising sun. Palm trees swayed gently in the breeze in the warm tropical sunshine along the Perdana University campus. The pond beside MAEPS Bistro was bathed in a golden hue by the gentle sunlight and the water was as clear as crystal. The breath-taking scenery captivated every participant. Booths were setup by volunteers with the aim of creating awareness and raising funds for mental health. SMMAMS had a booth near the entrance of the event hall and some medical students were enthusiastic enough to join as a member, while others were enquiring about the upcoming conferences and interesting events by MMA or SMMAMS. The run came to an end when the sun climbed towards its zenith. Wonderful prizes were given away to the top 10 finishers of the run. Before the end of the event, everyone was reminded by an administrative staff of MMHA to understand and acknowledge patients with mental disability who require love, care and support. Participants with Prof Zabidi (dressed in black) Standalone established Medical & Gastro Centre, JB or Physician with GI interest

28 28 general White Coat The End of a Generation? Donning a white coat for the first time is often an unforgettable start to one s journey as a practitioner of the trade. Nostalgia is one word that describes the white coat as it is the most recognisable garment that represents our noble profession. It is still vivid among many of us today who began our careers with the white coat. The white coat was simply meant to protect one s clothing beneath and act as a uniform. It was easy to clean and robust, easily withstanding repeated washing and external abuse of the clinical environment. It also had handy pockets for stationaries and one large enough for our extended ears, the stethoscope! Let s take a walk and reminisce about our white coat. Dr Hardip Singh Gendeh Member, MMA Wilayah hardip88@hotmail.com Co-authors Dr Sanjiv Rampal Life Member MMA Wilayah Datuk Dr Kuljit Singh Life Member MMA Wilayah Early Years Prior to the White Coat era, medical students and trainee doctors used to wear black lab coats during cadaveric dissection. Black coats were also popular in laboratories. The black coats were simply meant to respect the dead. It was only in the 1920s that the white coat became part of the doctor s uniform. In modern times, it symbolises the most distinctive uniform of practitioners and witnessing its popularity remains in the centre of our practice. In came the 19th century and out went the art of mysticism in treating patients [1]. Doctors were seen as men or women of science, thus carrying the responsibility of a scientist with the emergence of research and subsequently, evidence-based medicine. Doctors became respected professionals. More doctors shifted their offices to the dungeons of the white-walled lab, looking for the power of medicine and a scientific explanation to the mysteries of the human body. Hence, what can better represent a scientist other than a white laboratory coat? A Symbol of Sterility The end of the 18th century saw the use of antiseptics to reduce surgical site infections. English surgeon Sir Joseph Lister who served at the Glasgow Royal Infirmary pioneered

29 the idea of sterile surgery with an antiseptic (carbolic acid/phenol) for surgical instruments sterilisation and wound cleaning. The Father of Modern Surgery s discovery led to a reduction in post-operative infections and undoubtedly, there was a push for medicine and clinical practice to be sterile. The white coat, on the other hand, was pure, clean and represented none other than sterility. Atul Gawande in the New Yorker wrote on surgeons, They traded in their black coats for pristine laboratory whites, refashioned their operating rooms to achieve the exacting sterility of a bacteriological lab, and embraced anatomic precision over speed [2,3]. Some even claimed the earlier coats to be a shade of beige which transformed to white with time, fifty shades of white perhaps? [4]. The White Coat Ceremony Many medical schools in the United States of America (USA) and several others around the globe have adopted the white coat ceremony to don a white coat and recite the good old Hippocratic Oath. Those involved are medical students either transitioning from pre-clinical to clinical years of training or those graduating from medical school. Dental schools and several allied healthcare professionals have also taken up the custom. Call it a ritual, a tradition or a rite of passage to becoming a healthcare professional, it is certainly unique and something to remember among those getting cloaked [5]. A Popular Uniform The white coat has since become a uniform for doctors, at least for hospital or institutional-based practices. TV shows and cartoons often represent a doctor with his or her white coat and a stethoscope. As a child, many of us will picture a doctor or dentist as the one with the white coat and the large syringe! No doubt, the white coat was the representation of modern medicine. Many white coats bear the physicians or surgeons name badge, making it easier for identification. Patients knew whom to stop and direct their questions to, surely the chap or chappette in the white cloak often seen scuffing away in the corridors! It serves as a mechanism for patient safety too. Recent times have seen white coats being used by quacks to mimic a practitioner. Hence it would be advised to have the name of the institution or hospital embroidered onto the white coat to make it more difficult to duplicate. Convenience A busy call may render some of us to be consigned to the oblivion of using our messy and creased shirts. Thankfully, a white coat does come in handy during a bad wardrobe day. In the past white coats were available as long coats (to just above the knee) and short coats (down to waistline), allowing senior doctors to be distinguished from their junior counterparts and/or medical students. However, in Malaysia, our tropical climate of high temperatures and humidity makes wearing a white coat almost impossible, especially the long sleeved coats. Furthermore, these coats were popularised in the West, where temperatures are relatively lower with bearable humidity. As many hospitals are not fully air-conditioned, the poor doctor will be sweltering in the heat of his or her white coat even if it is short sleeved. To make matters worse, junior doctors, and almost all medical students, are made to wear neckties with white coats (which is again a culture of the West), that we feel is just plain impractical. Nosocomial Infection Transmission White coats have shown to harbour bacterial contaminants such as diphtheroids, staphylococcus, and gram-negative bacilli. More interestingly, Uneke at el in 2010 reported that although bacterial contaminants were present in 91.3% (94 out of 103 patients) of hospital acute care setting, contaminants were less among white coats that were washed daily, less than one year old and among doctors whom only wore them in a clinical setting compared between non-clinical and clinical setting. However, what is clearly evident is that white coats do harbor bacteria. What was once thought to promote sterility is not actually sterile, at least at the microscopic level [6]. The Department of Health in the United Kingdom devised a set of good clinical practices, which brought to an end of white coats. Among some of the highlighted alteration of practice to the then norm are shown in the box below [BMJ 2008;337:a938,7]. NHS hospitals were strict to adherence of these practices and conducted regular audits on compliance with the new guidelines upon its introduction. 1. Wear short-sleeved shirts and blouses without the white coat 2. Although there is no evidence to suggest infection risk, it is advised to change into and out of uniform while at work and leaving work respectively 3. Change uniforms immediately when soiled or contaminated 4. Tie long hair back, off the collar 5. Avoid wearing hand or wrist jewelry as it may harbour micro organisms 6. Wear soft-soled (to prevent noise) and closed-toe footwear (to get protection from spillage) 7. Neck ties (bow-ties exempted) not to be worn during direct clinical care Bare Below the Elbows The NHS subsequently adopted the Bare Below Elbows (BBE) policy which prevents the use of white coats, neckties (if worn they have to be tucked in), longsleeved clothing (long sleeves had to be rolled above the elbow), no wristwatches (watches were worn on belts and subsequently made pinned body watches popular again), no hand or wrist jewelleries (one wedding band exempted) and no hanging name tags on lanyards

30 30 general a one-time use only. In the USA, scrubs are often worn for inpatient clinical settings, whilst the white coat and business clothing are worn in an outpatient setting. This, in the opinion of the authors, would be an ideal solution for practice in Malaysian shores and the future look of medical practice in Malaysia. The Fate of the White Coat Everything good has to come to an end. There may be a time where we have to consider hanging up our white coats for good. There should be clear evidence-based guidelines on white coats and accessories in hospitalbased practice in Malaysia. If white coats are to be worn, there needs to be clear guidelines on how and when we ought to wear them to curb the spread of HAIs. We are still very much a scientific healer without the additional external white apparel. An example of the NHS bare below the elbows policy (tags were worn on trousers or skirts). The explanation given is that these clothing and associates may come in contact with the patient and surroundings during clinical examination, thus resulting in them being a vector for the transmission of infection. More so since accessories like watches, ties and name tags do not see the inside of a laundry machine. It was an unpopular move at first especially among senior healthcare professionals who were used to the good old days. However, many complied. Many healthcare professionals in their well-pressed suits had to remove their jackets, remove their cuffs, tuck in their neck ties or scarfs and reattach their wristwatches to their trousers or skirts during wad rounds and clinics. Not surprisingly, male doctors were hoarding the gentlemen s store for bow ties instead! BBE had its critics. Burger at al in 2011 reported that adequate hand-washing with the correct technique and not BBE resulted in a reduction in the bacterial count on hands [8]. However, this doesn t dismiss the fact that clothing exposed to patients still harbors bacterial contaminations and may be a vector to bacterial spread due to direct contact with patient s skin or clothing. As a result, many healthcare institutions in Malaysia and the USA especially acute care settings such as the intensive care unit have adopted similar policies to curb Hospital Associated Infections (HAIs). Is Blue the New White? Scrubs that are often termed theatre blue are sanitary clothing worn by healthcare professionals. Originally started off as clothes for surgeons and operation theatre staff, its use has extended to healthcare providers (including primary care settings) in the community in recent years. It is comfortable, easily cleaned when soiled and relatively cheaper to manufacture. Many healthcare institutions have adopted disposable scrubs to ensure References [1] White Coat. Available at: [2] It s time for doctors to hang up the white coats for good. The Conversation. Available at: [3] Slow Ideas. The New Yorker. Available at: magazine/2013/07/29/slow-ideas [4] Why Do Doctors Wear White Coats? and_politics/explainer/2009/06/why_do_doctors_wear_white_coats.html [5] Veatch RM. White coat ceremonies: a second opinion. J Med Ethics. 2002;28(1):5-9. [6] Uneke CJ, Ijeoma PA. The potential for nosocomial infection transmission by white coats used by physicians in Nigeria: implications for improved patient-safety initiatives. World Health Popul. 2010;11(3): [7] What should doctors wear?bmj 2008; 337 doi: bmj.a938 (Published 24 September 2008) [8] Burger A, Wijewardena C, Clayson S, Greatorex RA. Bare below elbows: does this policy affect handwashing efficacy and reduce bacterial colonisation? Ann R Coll Surg Engl. 2011;93: Timberland Medical Centre is an 85-bed multi-disciplinary private hospital in Kuching, Sarawak that opened in As one of the most established hospitals in the city with a large customer base of local and Indonesian patients, we seek to enhance our facilities and services to remain the market leader. Strategically located, our expansion plans include building a new hospital as well as recruitment of new specialist doctors in this exciting phase of our journey. We invite doctors of all specialties to submit their resume; especially RESIDENT CONSULTANTS 1. Nephrologist 2. Rheumatologist 3. Urologist 4. Neurologist Preferably 3 years working experience as a specialist Registered with MMC & NSR 5. O&G 6. Paediatrician 7. Physician 8. Other Specialties Possess valid APC Possess Medical Indemnity Insurance Come join us for a rewarding career! Interested applicants are invited to submit their detailed resume to admin@timberlandmedical.com Mobile: Tel No: Fax: Timberland Medical Centre, , Block 16 KCLD, Taman Timberland, 2 ½ Mile, Rock Road, Kuching, Sarawak

31 I had the opportunity to be the team s psychiatrist for the Malaysian Field Hospital in Cox s Bazar, Bangladesh from 7 Jan 5 Feb Thanks to the Ministry of Health Malaysia, my experience in serving this humanitarian aid mission was worthwhile, self-reflective and worth sharing, in particular on the Rohingyas cases that I had seen in the outpatient clinic. general 31 Cries of the Rohingyas Our arrival in Cox s Bazar s airport was smooth as the local plane touched the short runway. The moment we disembarked, we were greeted by the cool wind that caressed our faces on a sunny day. The town was quite a view to behold, sufficed to say it was both an eye-opener and nausea-inducing at the same time. Yet for me, the journey to the Malaysian Field Hospital was a memorable one, one that triggered memories of sombre accounts that the persecuted Rohingya minority in Myanmar suffered. As we sat on the coach en route to the field hospital, the sun rays were peering through the windows. My face was basking in the morning sun but my mind lingered on the plight of Rohingya patients. Dr Kenny Ong Neuropsychiatrist Hospital Kuala Lumpur Member, MMA Selangor kenoky05@yahoo.com A Disfigured Image An adolescent s father was apparently arrested by the Myanmar military officers and no one knew the father s exact whereabouts. Twenty-four days later, the villagers stumbled upon the father s dead body that was left abandoned on a hillside. It was a gruesome sight to behold and the stench of the corpse was unbearable, yet they managed to wrap the body with a plastic sheet and carry all the way back to his house. When the daughter saw the remains of her beloved dead father, her misery was inconsolable. Her last memory of her father s face was of a disfigured face covered by the scalp scraped off from the back of his head, exposing the blood-stained tissues that overlaid the skull. She was incessantly haunted by this traumatic sight, which warped her sense of reality, causing it to slowly disintegrate. She gradually became psychotic and for years, her woe was never treated. Though the whole journey to the hospital was almost an hour long, it was a twentyminute scenic view of long smooth sandy beach with crescent-shaped boats berthed onshore and swaying coconut trees. From afar, the waves came crashing and rippled off as it reached the shorelines. However, a heart that has been crushed would be difficult to ripple off. Crashed Hearts A helpless Rohingya father could only hug his dying son in anguish as he suffered from fatal gunshot wounds to his chest. His son was on the way to the mosque when he was ambushed by the Myanmar military and shot repeatedly in his chest. The father could not seek immediate medical treatment for him as they were hiding in a shelter from the patrolling military troops, who would shoot any Rohingya on sight. He died the next morning and was buried in a hurried manner before the army came for another assault. A relative was aghast at the injury his cousin sustained to his left hip; the bone was exposed after the military bombed the area. He survived the blast and crawled for 200 yards while screaming for help. His heart kept pounding as he was determined to live. He was newly married and ready to start a family. Sadly, his heart literally crashed as it yielded to too much blood loss. He died on the makeshift stretcher in his attempt to reach the Bangladesh border.

32 32 general As the journey continued and we passed through the villages, the ride became bumpy due to the uneven road surfaces. The coach driver wove in and out of traffic in order to overtake slow vehicles while evading on-coming ones. From the windows, we could see the small-scaled paddy fields, thin-looking cows chewing the scanty grass on the roadside and greenhouse-like shelters made of dried coconut palm fronds erected to protect the growing betel leaf plants. The Rohingyas live in houses with thatched roofs that are easily razed and destroyed in minutes. Villages were put to the torch by grenades or with kerosene and many helpless men, women, children and babies were massacred. Merciless A neighbour watched in great terror as a group of young women were raped and tied-up while elderly men were locked in shelters and all of them were burned alive. The Myanmar armed forces would torture the Rohingyas of all ages. The Rohingyas were forced to stand in the paddy field (or assume a squatting position with their hands folded in between the inner thighs while touching their ears) in the heat of the sun and instructed not to move. Any movement would result in death by being shot, even babies who cried were immediately shot and thrown into the burning flames from the houses. Bodies were buried in mass graves or dumped into the paddy fields or river banks. The remaining villages were bulldozed and turned into flat desolate lands. The field hospital was in close proximity to the last security checkpoint, beyond which in the hills were the Rohingya camps. The hospital coach, recognized by the uniformed officers would pass through the post with much ease. One could see the enforcement of tight security to ensure safety in the country. Desperate Escape The Rohingyas fled desperately from the brutal mass killing and heartless inhumane torture. Although they endeavoured to cross the border to Bangladesh, the journey itself was precarious and a test of great endurance to survive. The physical and mental agony was tremendous to bear as they struggled to traverse the hills and jungles for days. They had to contend with muddy ground caused by rainy days, and without adequate food, some ate tree leaves from the surrounding jungle and drank murky water from the paddy fields or canals. Some of the elderly and babies died from hunger or succumbed to medical illnesses and some sacrificed themselves to protect others from military ambushes. Most of them also tried crossing by sea or river on boats, usually with some form of monetary payment to the boat owner. A villager who was at the river bank witnessed three boats, each carrying people onboard, bombed by a helicopter. The boats were blown to pieces and all perished at once. A young Rohingya man frantically swam across the Bay of Bengal as he could not afford to pay the boat fare and the military was chasing after him. For more than an hour he struggled to swim and kept afloat, only to witness more than 1000 others drown from sheer muscle cramps and fatigue. The exodus was a search for hope but a despair for some. On reaching the field hospital, I walked with a heavy heart towards the gate entrance. Seeing cases in the outpatient clinic had painted a picture, a mental picture of the Rohingyas plight that became clearly much gloomier and darker to behold. We treated their aches and pains but their agony ran deeper into their emotions. Their physical complaints manifested in their mental distress. Sorrows I could only listen with great sorrow, their tears tugging at my heartstrings. Medication could ease the pain for a while but the scars may remain forever. Nightmares of the past may be less debilitating with time for some, yet constant fear grips the Rohingyas as the uncertainty of their future becomes their current haunting nightmare. Thoughts of forced repatriation and their children s future are some of the challenging issues they are facing. The losses are not only materials, as the lives of loved ones are taken as well. In the end, will they also lose their future? The sky above the hospital was almost cloudless in the warm weather. When the clouds do appear, let s pray that each cloud will have a silver lining and that the Rohingyas will see it soon. Hope With the new day, comes new hope. Let us continue to serve in the field hospital with passion, to serve without boundaries. We may not remember the days in the hospital but we cherish the moments of each day. Remember the moments we spent with these Rohingya refugees, their cries, and their stories as we treat them.

33 general 33 Strength in Numbers Dr Ashok Zachariah Philip Past President MMA Doctors in Malaysia are a fortunate lot. Despite all the changes that have occurred in the last 60 years we are still, to a large degree, trusted and respected. The populace is, of course, much better educated now. The Internet makes self-diagnosis possible, though more commonly we deal with self-misdiagnosis and misinformation. To some extent, then, we have forgotten that there might be dangers lurking in our path. I am not referring to the risk that someone might sue you. I am talking about the fact that doctors are being shot at, bombed, shelled and imprisoned. We know, though we don t have it at the front of our minds, that medical personnel in Afrin and Eastern Ghouta work every day under impossible conditions overwhelming numbers of patients, lack of essential medicines and supplies, and frequent bombing and shelling. Far fewer of us would have heard of Dr Ahmadreza Djalali. He is an Iranian born doctor, who was resident in Sweden. While back in Iran, he was arrested and after a trial that was far from fair, he was sentenced to death for corruption on earth a rather vague term used against those the regime wishes to kill. Another case we might have heard of recently is the matter of the leaders of the Turkish Medical Association. They were detained by the government because they issued a statement calling war a danger to public health and urging restraint to prevent further death and damage to health. For us these events, though sad, disturbing or even tragic, are remote, almost unreal. In fact, even a small change in circumstances may lead us into the same or similar problems. It is not difficult to imagine an authoritarian government taking draconian action against doctors, who are bound by oath to treat everyone equally, whether the government considers them worthy of treatment or not. In any case, even if we never face such problems, should we just ignore them? They will never affect us. Let us just live our lives and do our work. I hope that is not our response. As John Donne said, no man is an island. We should be concerned by these events not only because we might end up in the same boat, but also because of our common humanity. Even if we agree with these sentiments, we can feel helpless. What are we, as individuals, to do about these distant events? How do we affect the actions of states and governments which are not even our own? It is difficult, but not entirely hopeless. As social animals, we instinctively know the strength to be found in numbers. We naturally form alliances and unions to help us deal with the problems we face. In our own country, we have formed the MMA, which we look to as a vehicle for us to protect the interests of our profession and the people who practice it. In the international arena, though, the MMA is not exactly a force to be reckoned with. Even at home, our influence could be greater if we band together with others. It is for this reason, mainly, that the MMA has been for decades a member of the World Medical Association (WMA). The WMA is an association of associations, formed, like many such international groupings, in the aftermath of the Second World War. It now has 111 member associations. It is, by any measure, a large and influential association. It partners with the WHO and many other organisations. The Declaration of Geneva, a version of which many universities use in lieu of the Hippocratic Oath, is the best known of the WMA s many declarations. Strangely though, many more people know of the Declaration than of the organisation behind it! In the troubles mentioned above, the WMA has been active in making statements and working with its allies and associates to try and alleviate or mitigate the difficulties of the doctors. At least in the case of the Turkish Medical Association, many of those detained have been released. While the WMA cannot work magic, social media ensures that its statements have a wide reach. Of course, we as members must also support and participate in its activities and efforts. I urge you, therefore, to follow the WMA on Facebook ( facebook.com/worldmedicalassociation) and on Twitter (@medwma) to keep track of what is going on and to help with their campaigns. Remember, their campaigns also include working on immunisation, fighting fake drugs and medical education, in addition to helping colleagues in dire need. I have also often been surprised by the wide variety of topics the WMA s Declarations, Resolutions, Statements and Position Papers cover. For instance, there is a Declaration on Quality Assurance in Medical Education, a Statement on Epidemics and Pandemics and a Statement on Bullying and Harassment within the Profession. There are also topics which we might have wondered about such as the Statement on Mobile Health, which deals with the increasing use of our mobile devices in monitoring and maintaining our health. There is even a Statement on Aesthetic Treatment and a Resolution on Medical Assistance in Air Travel. All these documents can be freely accessed at net/policy/. In order to strengthen the WMA, let us lend it our voices and reach. Once strengthened, it can help us better.

34 34 humour Humour compiled from here & there. Maintain and Attain! Husband frantically calls up the Hotel Manager from the room : Please come fast, I am having an argument with my wife! She is so angry and says she will jump from your hotel window. We are on the 21st floor! Hotel Manager : Sir, I am sorry, but this is your personal issue. Husband, flustered and panicky now, retorts sharply Hello Sir! This is NOT a personal problem, the bloody window is not opening! Get the maintenance fellas up here NOW! Remote Adventures After nearly 50 years of marriage, and many years of abstinence, as a couple was lying in bed one evening, the wife felt her husband slowly beginning to massage her in ways he hadn t in quite some time. It almost tickled as his fingers traced down from her neck, and then began moving, very gently past the small of her back. He next caressed her shoulders and neck, slowly worked his hand down, stopping just over her stomach. He proceeded to place his hand on her left inner arm, working down her side, passing gently over her buttock and down her leg to her calf. Then, he proceeded up her thigh, stopping just at the uppermost portion of her leg. He continued in the same manner on her right side, then, after a satisfactory sigh, stopped, rolled over and became silent. As she had become quite aroused by this process, she asked in a loving voice, Honey that was wonderful. Why did you stop? He responded matter-of-factly: I found the remote. The Mysteries of Anatomy Where can a man buy a cap for his knee, Or the key to a lock of his hair? Can his eyes be called an academy... Because there are pupils there? In the crown of your head can jewels be found? Who crosses the bridge of your nose? If you wanted to shingle the roof of your mouth, Would you use the nails on your toes? Can you sit in the shade of the palm of your hand, Or beat on the drum of your ear? Can the calf in your leg eat the corn off your toe? Then why not grow corn on the ear? Can the crook in your elbow be sent to jail? If so, just what did he do? How can you sharpen your shoulder blades? I ll be darned if I know. Do you?

35 Reproduced with permission from Carlo Jose San Juan, MD ( Reproduced with permission from Carlo Jose San Juan, MD (

36 36 personality Humble Beginnings to CEO Dato Sri Dr Mohammed Azman bin Dato Aziz Mohammed Interviewed and written by, Dr Edwin Ho Senior Occupational Physician Country Health Manager Shell Malaysia Limited Berita MMA Editorial Board Member About Dato Sri Dato Sri Dr Mohammed Azman holds an Honorary Doctorate in Safety and Health Management from Cyberjaya University College of Medical Sciences (CUCMS), a Master of Science (Occupational Safety and Health Management) from University Utara Malaysia, and a Master in Business Administration from the Oxford Business College, UK as well as a Bachelor of Medicine and Bachelor of Surgery from University of Malaya, Kuala Lumpur. A medical doctor by profession, Dato Sri Dr Mohammed Azman has had an illustrious career especially in the field of social insurance. He started his career in 1993 as a young medical doctor and has held various positions since then. In 2001, he became the first medical doctor to be employed by the Social Security Organisation of Malaysia (SOCSO). He was promoted to Senior General Manager of Operations in 2007 and later, as Deputy Chief Executive (Operations) in Currently, he is the Chief Executive Officer (CEO) of SOCSO. Stepping into the CEO s office, I was greeted with a warm smile and before me stood this great man whom I knew very little of prior to writing this article. I was ushered to the sofa where I sat across him, slightly nervous but very excited to get to know more about him. As we began introducing ourselves, I found him to be very friendly and down to earth. More interestingly, I discovered that we share many common interests right from our early medical career, our interests in cardiothoracic surgery and procedures, but later moving on to occupational medicine. Being an important person, naturally his time was limited and we were only scheduled to have 90 minutes to speak. However, the conversation was immensely engaging that time flew quickly by. We were almost at the 2-hour mark when we decided it was a wrap. It was very interesting getting to know more about him and his achievements; I could have stayed for another two hours! Unfortunately, he had a flight to catch and time did not permit us to carry on such a wonderful conversation. As I reflected on our conversation and the person he is, it felt as if I could write a book about him, which brings me to the points that even though this article is limited, I will try to cover most of Dato Sri s amazing life journey. Sekolah Rendah Kebangsaan Jalan Bahagia Temerloh, Pahang last row, 5th from right. Personal Life Dato Sri was born in Mentakab, Pahang. The second in a family of seven and the eldest son, he proudly shared that he grew up as a kampung boy. During his early years, he stayed with his grandmother and grew At Sekolah Menengah Sains Raub Pahang standing, 2nd from right

37 up in Bentong. He switched schools several times as his father (a government servant) was relocated several times. During his school days, he was very active in football and hockey. Currently, he is happily married with five children, two girls and three boys. His eldest son is pursuing medicine in Ireland and his second son is a cadet pilot at a local flying school. While his first two children are pursuing their tertiary education, the other three are still in school. Early Medical Career With family It is interesting to know that Dato Sri s initial ambition was to be a pilot. However, there was no opening at the time of his application, hence he decided to take up medicine. Once he entered medical school, he knew it was the right choice for him as his interest in medicine grew substantially over time. After completing his MBBS in University of Malaya, he started as a House Officer in Penang Hospital and later returned to his hometown in Bentong, Pahang as a Medical Officer (MO). In Bentong, he served at the very same hospital in which his grandfather used to be an attendant, and it was also where Dato Sri would usually go for treatment during his childhood when he was ill. He was honoured that he got to serve his own people and meet his former schoolmates, childhood friends and the older generation who were all close to his family. This speaks volumes of Bentong being a small town with a close-knit community. As a Medical Officer, he was passionate about conducting procedures, and dreamt of becoming a cardiothoracic surgeon. However, his priorities changed after getting married and he decided against pursuing his Master s in Surgery. He then moved to private practice where he worked in a clinic in Genting, seeing mostly URTI cases, in addition to injury cases of construction workers who were working at the construction site in Genting as it was being developed. This led to an interest in Occupational Medicine (OM), which coincidentally happened to be the specialty of Dato Dr Krishnan, who was then a partner of the clinic in Genting where Dato Sri worked. Medical Career in Occupational Medicine and Its Future With interest in Occupational Medicine and encouragement from Datuk Dr P. Krishnan, a Past MMA President and an Occupational Medicine stalwart, Dato Sri pursued the Licentiate of the Faculty of Occupational Medicine (LFOM) of the Royal College of Physicians, Ireland, which he did locally as a distant learning programme. After completing his LFOM, he moved on to a health care management company where he worked for a short period before the opportunity to work for SOCSO arose. He remembers vividly that there were only five candidates, out of which only two had qualifications in Occupational Medicine. I recall him smiling widely as he shared that he was not keen to join SOCSO, even after being offered the job. That led him to postpone his reporting date twice until, at the end of 2000, he finally agreed to join and reported to work in early Dato Sri realised that a lot of improvements were needed in SOCSO and in the field of Occupational Medicine. Today, there is better awareness of OM and we can also see interests among doctors to take up OM. SOCSO has started to make qualification in Occupational Medicine compulsory for panel doctors. He hopes that there will be a concerted effort to move towards this and to make it legal for Clinical Officers (CO) to provide OM services. In OM, practitioners are focused on knowing the root cause of the disease and more importantly, how to prevent it. Key Difference Made in SOCSO Dato Sri Dr Mohammed Azman is a visionary leader, who never fails to come up with ideas to enhance the social protection in our country. His exemplary leadership and commitment led to him being chosen as the Lead Person in the Business Process Reengineering Project of SOCSO. He is a strong believer in Dynamic Social Security and mooted a few flagship programmes in SOCSO. In summary, he: Receiving M.B.B.S from Universiti Malaya initiated Occupational Health Training for doctors in 2001, followed by the production of the first Disability Assessment Guideline in Malaysia (2004) 2. introduced 143 new occupational diseases to the SOCSO s existing list

38 38 personality 3. introduced the CMIA (Certified Medical Impairment Assessor), a certification for SOCSO Medical Board Members. 4. standardised the medical report for Invalidity claim and Employment Injury claim 5. started training of Occupational Medicine (OM) for General Practitioners (GPs) and came up with Occupational Medicine Guideline. 6. introduced Return to Work (RTW) programme in 2007, with an investment of RM238 million in The SOCSO Tun Razak Rehabilitation Center in Melaka year In 2012, the RTW programme received International Social Security Association s Good Practice Award (Certificate of Merit) For Asia Pacific. A year later, the programme was recognised by the Human Rights Commission (SUHAKAM) with the Human Rights Award in In 2017, SOCSO s Job Placement and Employment Support Services (which is a component of the RTW programme) was awarded with the Zero Project Award on Innovative Policy 2017 in Vienna. (More details on the program below) 7. initiated SOCSO s Commuting Accident Prevention approach through smart partnership with other agencies and NGOs in 2010, to raise awareness on commuting accidents. 8. pioneered the Health Screening Programme (HSP) for Non-Communicable Diseases (NCDs) in 2013, as a preventative measure for lifestyle diseases with more than 3,000 panel clinics, pathological laboratories and mammogram centres to provide health screening to hundreds of thousands of Malaysian workers. 9. compulsory training in Occupational Medicine for all SOCSO s panel doctors, totalling over 4,000 doctors. Life at the Top of SOCSO as CEO and Its Corporate Culture Dato Sri Dr Mohammed Azman was the first medical doctor to be the CEO of SOCSO and also the first internal staff to be promoted to this level. The Social Security Organisation of Malaysia manages a fund of over RM27 billion and processes over 60,000 new claims a year. Under his leadership, the success of SOCSO s Return to Work and Prevention in social protection in Malaysia has seen SOCSO awarded the International Social Security Association Good Practice Award (Certificate of Merit) in 2012 for Asia Pacific for the Return to Work Program and Commuting Accident and Prevention Plan. Last year, SOCSO earned the Zero Project Award on Innovative Policy 2017 for its Job Placement & Employment Ikrar Bebas Rasuah Pejabat Perkeso 2017 Dato Sri visits counter Feb 2018 Dato Sri visits SIP registration Feb 2018 Support Services while its human resource initiatives were recognised with the Asia HRD Contribution to Organisation Award Dato Sri Dr Mohammed Azman plays a key role in improving the collection of contributions through inspection activities as well as increasing investments in selected assets. He also introduced PERKESO Prihatin and S4P concept, with the aim to improve SOCSO s delivery services for the well-being of customers. He spearheaded SOCSO s transformation through the launch of SOCSO Strategic Plan that would realise SOCSO s aim to be a leading and excellent social security provider. Under Dato Sri Dr Mohammed Azman s leadership, SOCSO has come out with a fiveyear Investment Strategy Blueprint to guide SOCSO in achieving better long-term returns. SOCSO is also a signatory to the Malaysian Code for Institutional Investors to enhance its corporate governance. His capability and contributions in the field of social security, occupational safety and health and public health are recognised not only in Malaysia but also on the international front where he has been elected as the Head of Health and Function of Rehab International. In addition, Dato Sri has been appointed as the International Social Security Association (ISSA) Bureau Member and Chairman of ISSA Technical Commission of Organisational, Management and Innovation since He is actively involved in the Royal College of Physicians of Ireland since 2005 and is a Fellow of the Faculty of Occupational Medicine since 2010 and also a Member of

39 International Disability Management Standards Council (IDMSC). On the local front, Dato Sri Dr Mohammed Azman is active in Occupational Safety and Health through membership in NGOs and a member of Board of Directors of National Institute of Occupational Safety and Health (NIOSH). He is a Fellow of the Academy of Occupational and Environmental Medicine Malaysia. He is also a member of the Malaysian Society of Safety and Health, Society of Occupational and Environmental Medicine of the MMA, Academy of Occupational & Environmental Medicine Malaysia, Malaysian Society of Occupational Health Physician and the National Council for Occupational Safety and Health. In 2017, Dato Sri Dr Mohammed Azman was accorded the prestigious Outstanding Public and Healthcare Services Award by the Malaysian Medical Association. As a strong advocate of prevention, health promotion, early intervention and return to work programmes, Dato The implementation of this programme is based on early intervention concept using a biopsychosocial approach that combines biological, psychological and social aspects using a multi-disciplinary method with the emphasis given on reducing the disability duration to enable the insured person (workers insured by SOCSO) to return to work in a safe and fast manner. Types of physical and vocational rehabilitation under the RTW programme: Limb Therapy, Breathing Therapy, Neurology Therapy, Sensory Therapy, Cardiology Therapy, Speech Therapy, Burn Therapy Work Place Therapy Pain Management Health Education and Employee Safety Counselling Job Placement Workplace Assessment Employee Assistive Devices & Assistance Skills Training Deepavali Celebration with Socso benefit recipients and their families 2017 Sri has always been invited to deliver speeches and present papers at local and international seminars and conferences on Social Security, Disability Assessment and Occupational Safety and Health. To date, he has presented over 200 papers locally and abroad including events such as The Singapore WSH Conference 2016, the 2016 European Forum on The Insurance Against Accidents at Work and Occupational Diseases, the ILO Occupational Safety & Health Seminar, and the 30th International Congress on Occupational Health. Detail of Programmes in SOCSO Here are some of Dato Sri Dr Mohammed Azman s innovative strategies that were implemented: RTW (Return to Work) Programme It was introduced in 2007 as part of the efforts to ensure sustainable social security and to prevent loss of productivity caused by employment injury and invalidity. The RTW programme is a comprehensive rehabilitation programme, designed for workers with disabilities arising out of injuries or illnesses, to restore their physical and mental capacity to enable them to resume work quickly in a healthy and safe manner. These rehabilitation services are available at SOCSO s Tun Razak Rehabilitation Centre in Melaka and any rehabilitation centres appointed by SOCSO. For workers who require training to obtain new skills and expertise, they will be sent for vocational training that suit their capability and educational background. Since its introduction in 2007 until November 2017, the RTW programme has assisted 18,098 workers with employment injuries or illness to return to work. SOCSO s RTW programme has received local and international recognition and accolades, and it has become the Best Practice in international social security system. The Culture of S4P (Senyum, Sapa, Salam, Santun & Prihatin) Smile, Acknowledge, Greet, Polite and Caring PERKESO Prihatin and S4P concept was introduced in 2015 to improve SOCSO s delivery of services for the wellbeing of its clients. The S4P encourages good interpersonal skills among SOCSO staff and forms the basis of interaction with clients for all SOCSO staff, particularly the counter staff. SOCSO s S4P, ingrained in its organisational culture, is a noble practice to create a prosperous, inclusive and productive society through the willingness to offer sincere assistance with care and affection. The enculturation of positive values among SOCSO staff through the practice of S4P as well as the empowerment of human capital is one of the four change drivers aimed at accelerating the transformation of SOCSO into a premier, dynamic and outstanding leader in social security.

40 40 personality SOCSO s Prihatin concept means not only having empathy for workers with disabilities and their dependents but SOCSO employees must also be social security practitioners who are professional, dynamic and aware of changes in the international social security landscape. SOCSO obtained a 5-star rating from MAMPU for the year , for its excellence in service delivery that exceeds clients expectations. The setting up of Prihatin Squad is among SOCSO s initiatives that contribute to such outstanding rating. The S4P Campaign was launched by Dato Sri at SOCSO Headquarters in Menara PERKESO, Kuala Lumpur on 22 May 2015, a month after he became a CEO. The S4P campaign was subsequently launched at SOCSO branches nationwide. SOCSO s S4P module was recognised by the Public Services Department (JPA) with an award under the Innovative category, in conjunction with the national level AKRAB Convention on 13 May PERKESO Prihatin Squad PERKESO Prihatin Squad was established on 10 September 2015 and was officially launched by the Minister of Human Resources on 26 October The formation of PERKESO Prihatin Squad was mooted by Dato Sri who wanted a special team to deliver immediate aid to insured persons or their dependents in the event of an unexpected incident or misfortune. The main objective is to enable SOCSO to take proactive actions in providing speedy assistance to insured persons and their dependents in its effort to improve service delivery for the well-being of clients. The Squad consists of a team of SOCSO employees in every office throughout the country. They work beyond office hours and even on weekends and public holidays, where they are always on the alert and will take immediate action as soon as they are informed. They will promptly check the eligibility of the victim in order to deliver SOCSO benefits. This is immediately done without waiting for the insured persons to submit applications for benefits. If necessary, rehabilitation equipment will be supplied within a day to the insured person who meets all the eligibility requirements. For death cases, funeral benefit will be paid as soon as possible followed by pension payments to dependents. Members of PERKESO Prihatin Squad monitor and obtain information of accidents or sickness from the prints, electronic and social media including other reliable sources such as from other government agencies and community leaders. Information is then be channelled to branch offices located nearest to the incident or accident for investigation and immediate action is taken within the same day. PERKESO Majlis Berbuka Puasa PERKESO Town Hall Meetings Dato Sri started a series of town hall meetings at SOCSO branches nationwide in The town hall meetings are still ongoing, covering major SOCSO branches including those in Sabah and Sarawak. During each town hall meeting, which usually lasts about two hours, Dato Sri shares updates about the organisation s strategic plans, human capital development and explains the roles played by the staff to achieve the organisation s missions and visions. He reaches out to the employees by thanking them for their continuous support, hard work and achievements, and further motivates them to be more productive and to always aim higher. He also speaks about the importance of SOCSO Rebranding, effective service delivery to SOCSO clients, the S4P culture and embracing PERKESO Prihatin values. He emphasises the importance of SOCSO employees striving to be social security practitioners, and advises them about integrity, discipline and their wellness. Dato Sri is a strong advocate for workplace wellness as he believes that this will help create a productive and engaged workforce. Connection with MMA Dato Sri has been a life member since 1993, a CLM (Contributory Life Member). He is involved in the Society of Occupational and Environmental Medicine-MMA (SOEM-MMA) and as a Fellow of the Academy of Occupational and Environmental Medicine Malaysia (AOEMM). Dato Sri thinks that MMA has two important roles, firstly the development of Occupational Medicine in the country and secondly in Non-Communicable Diseases (NCD) prevention. The association should serve as a platform to further promote Occupational Medicine among doctors to be part of their practice. As the saying goes, every doctor should seek the occupation of their patients, and the MMA has a big role to play in promoting Occupational Medicine practice among its members. The entry point for any of the beneficiaries of SOCSO schemes are through injuries or diseases. Therefore, as the main association representing the medical practitioners in Malaysia, MMA also plays an important role in the interest of the insured person. Medical practitioners who are members of MMA are often the first who treat an injured or diseased worker, either in hospitals or general practices. Therefore, it is important for the members of

41 MMA to understand the roles and functions of SOCSO to maximise the treatment provided to their patients. On a different note, the impact of the non-communicable disease on Malaysian workers is increasing every year. MMA has an important role to play with regards to this issue, not only in the treatment and management of diseases by its members, but also in the promotion of healthy lifestyle among the population. It is much appreciated by Dato Sri for the cooperation of many members of MMA by becoming panels of the SOCSO Health Screening Programme, and he hopes to see further collaboration between the MMA and SOCSO in this area. MMA is also a perfect platform for SOCSO to engage medical practitioners in the country to facilitate mutual relationship for the betterment of our insured persons. Collectively, the other roles that MMA plays in promoting health and safety of workers in the country will also directly impact the organisation, in view of the high number claims for injuries and diseases that SOCSO receives annually. Advice to Young Doctors Firstly, once you have decided to be a doctor, devote your time to give your heart and soul to this noble profession. You shouldn t complain that you are overworked because we are talking about life - saving lives and getting people to stay healthy, advises Dato Sri. Medicine is a noble profession that demands high commitment and devotion to the profession and to the patients. Hard work and functioning under stressful situations are to be expected. Therefore, young doctors should be prepared to give their heart and soul to the betterment of their patients. Gone are the days where long hours and extended on calls are being practised in this country. Young doctors should toughen up and avoid complaining about being overworked. The profession takes pride in saving lives and improving the health of the patients, and this should be the focus of all young doctors so that it will be embedded in their practice throughout their medical career, adds Dato Sri. He also reveals that in the current job market, young doctors face stiff competition among peers. It will be an advantage for young doctors to plan and be prepared on the career path that they want to pursue. It can be any specialty or general path, but they have to make up their mind early and not wait until later in their services to finally make up their mind. Specialty training should start early, so that their progression into sub-specialty training can be expedited. Invited to MHI programme at TV What Doctors Should Know about SOCSO Medicine is not only about what you see within the clinic or at the patient s bedside. Young doctors especially, need to also be wellversed with other health providers or services that can be utilised by their patients. Hence, young doctors should know about the benefits provided by SOCSO to its insured persons, basic requirements for qualification, rehabilitation facilities and support and prevention services. They need to understand the principle of dynamic social security, as practiced by SOCSO and other agencies in the country providing social security net to the population. This will enable a swift provision of our benefits and medical or rehabilitation support to the insured persons. They should also learn about proper requirements for reporting and assessment of insured persons as practiced in the country and as required by law, to avoid from falling into the trap of fraudulent claims or malpractices. MMA s Role MMA has a role to play in protecting not just Doctors, but also the nation as a whole. This can be achieved by a bigger national agenda towards promoting health and safety among workers, through their participation in national level committees such as the National Council of Occupational Safety and Health. MMA should not only show measured response in issues regarding the medical profession, but also on other issues of health within the population. Putting aside any political or personal agenda, the voice of MMA on national health issues is seen as scientific and unbiased, and should be taken more seriously in the future, suggests Dato Sri. Principles in life: I always like to help people no matter where and how. My motto in life is Be humble and give your best while you can. I strongly believe that humility is one of major characteristic of leadership, especially in today s complex environment. A humble and selfless leader leads through actions and not just by words. He should lead by example, following the values he believes in and encouraging his team to do the same. A humble leader can create a sense of belonging among the employees and inspire them to be innovative and certainly go the extra mile, discloses Dato Sri. At the end of the day, what matters most is a person s core values. My core values, amongst others, are sincerity, discipline, willingness to change, continuous learning and many others. How one adapts and applies these values will create a difference, advises Dato Sri. *Special acknowledgement to Hamisah Hamid, Strategic Communications Office (CEO s office) for her assistance in supporting the write-up of this article.

42 42 branch news kelantan Participants with Prof Dato Dr Ahmad Sukari and Prof Shaiful Bahari Maj (Dr) Ahmad Filza bin Ismail (Rtd) Life Member, MMA Kelantan MMA-PADU Futsal Games 2018 MMA-PADU Futsal Games 2018 has successfully held on 3 Feb 2018 at KB Futsal Arena, Pengkalan Chepa, Kelantan. The event was held in collaboration with Persatuan Alumni Doktor USM (PADU) and School of Medical Sciences USM. The objectives of the event were to promote healthy activities and to bring doctors together while promoting MMA. The event was graced with the presence of USM Health Campus Director cum Hospital USM Director, Prof Dato Dr Ahmad Sukari Halim and Dean of School of Medical Sciences USM, Prof Dr Shaiful Bahari Ismail. MMA was represented by Dr Ahmad Filza Ismail, the state MMA- SCHOMOS Chairman. Six teams participated in this league format games namely; MMA, PADU, Hospital USM (HUSM), Hospital Raja Perempuan Zainab II (HRPZII), Pusat Pengajian Sains Perubatan A (PPSP A) and Pusat Pengajian Sains Perubatan B (PPSP B). The HUSM team has emerged as champion while PPSP B and PADU teams were the first and second runnersup respectively. Dr Idris from HUSM team was picked as the top scorer while Mr Azhan of HRPZII team was named as the best goalkeeper. With the success of the event, the organiser plans to have it as an annual event in promoting healthy lifestyle while enhancing the collaboration and interaction between doctors in Kelantan. It also concurs with the #usmfit tagline which was launched recently. ASH 1 for Prof Dato Ahmad Sukari Halim Kelantan MMA Team

43 Berita MMA Editorial Board Policy Berita MMA is an official publication of Malaysian Medical Association. The purpose of Berita MMA is to disseminate timely information of members views, reports, news and leisure articles that interest a broad spectrum of readership. The bulletin is also intended to be a conduit for discussion of issues facing the medical fraternity or highlight thought-provoking articles. Personal attacks, political statements or innuendos are unwelcome. Any reports of activities like MMA branch events are encouraged to have more insight on a certain topic held; rather than the mundane line of just reporting the date of event, venue, number of participants or chief guest present. All articles are in English Language. Contributors of articles should make an effort to vet through their articles or seek assistance from their colleagues to have a minimum standard of language that is acceptable for publication. Plagiarism is frowned upon. Submitted articles are subject to revisions and minimum language corrections by the editor. We envisage having a diverse range of both articles and contributors. The right to publish is at the sole discretion of the Editorial Board of Berita MMA. The policy was approved by the Berita MMA Editorial Board on 22 April 2015.

44 44 branch news wilayah Journey To Hanoi & Halong Bay Cruise Feb 2018 Dr Ravi Venkatachalam Life Member, MMA Wilayah This was our replacement trip for last year s cancelled Lombok trip. It was planned for Nov 2017, but two days prior to our trip, Mount Agung erupted. The situation proved unfavourable for us to travel and hence that trip was cancelled. The group included 32 members, counting the tour manager from Malaysia. We had a local Vietnamese tour guide with us during the trip and managed to pick up some Vietnamese words. There were four kids and the youngest was a 4-year-old with a sweet little voice. 1st day 22 Feb We started the day early, assembling at KLIA 2 at 3.30am. Most of us didn t have a good night s sleep and only managed to snooze during the early morning flight. After our arrival at Hanoi, we were greeted by our local tour representative who brought us to famous places like Hanoi Opera House, Ho Chi Minh s Mausoleum, Ba Dinh Square, One Pillar Pagoda, Tran Quoc Pagoda, Hoan Kiem Lake and lastly to Hanoi Old Quarter as part of the whole day city tour. Everyone enjoyed the sightseeing, and we all took many video and photo shoots. The Vietnamese cuisine served for lunch and dinner was awesome. 2nd day 23 Feb After breakfast at hotel, we started our journey to Halong Bay city and cruise. The journey was took 3.5 hours and we were entertained throughout the journey by talented local artistes who performed for us. Lunch was served during the cruise after we checked into our rooms. At about 3.00pm, all of us went kayaking, which was a firsttime experience for most of us. We had good fun time and returned to the cruise ship with severe aches in our upper body. Some of us enjoyed the open Jacuzzi in the cruise and before dinner, we had a local Vietnamese cooking demo by the cruise crew. The night didn t end there! There was a karaoke session which most of us took part in as well. 3rd day 24 Feb In the early morning, some of us started our day with a Tai Chi session followed by light breakfast. We then headed to another Island where we visited the famous Sung Sot cave by hiking 600 steps up and down. It was a very beautiful cave and we spent a fair bit of time over there. Upon returning to the cruise we started packing. It was time to leave the cruise so we had brunch at 11.00am. Upon our return journey to Hanoi, we stopped at pearl factories where they showed us how pearls are cultured. The process starts with oysters and we ended up visiting the most expensive finished Pearl Jewelleries in their outlet. Some of us were in shopping paradise and racked up to a huge amount of purchases. Dinner was served in Hanoi in a nice Vietnamese restaurant. Upon returning to the hotel, we went out for late night shopping. 4th day 25 Feb We had a late morning breakfast in the hotel as it was freeand-easy before our departure back to KL at 11.00am. Weather was extremely good ranging from C. Many of us who joined in the trip are eagerly looking forward for the next destination!

45

46 46 mark your diary 14 April * & 21 22** April April TH EVIDENCE BASED SEMINAR ON TRADITIONAL AND COMPLIMENTARY MEDICINE Theme : Advances in TnCM in Malaysia Venue : Grand Seasons Hotel Kuala Lumpur Organiser : Malaysian Medical Association (MMA) Contact : ext 127 (Ms Jasmeet) pps@mma.org.my 10TH SABAH MMA PRIMARY CARE CONFERENCE Venue : * (Pre-Conference) PGMC, Queen Elizabeth Hospital, Kota Kinabalu Sabah ** (Conference) Pacific Sutera Harbour Kota Kinabalu, Sabah Organiser : MMA Sabah Branch Contact : Elsie / Merelyn mmasbh10gpc@gmail.com 14TH NATIONAL SYMPOSIUM ON ADOLESCENT HEALTH (NSOAH) Theme : Adolescent Potpourri Venue : Institute of Leadership & Development UiTM Bandar Enstek Negeri Sembilan Co-Organiser(s): Malaysian Medical Association, Malaysian Paediatric Association & Malaysian Association of Adolescent Health Contact : Ms Norlailatul Asikin Mohamad Nor (MAAH) Ms Smidha Nair (MMA) ext maah.secretary@gmail.com 4 6 May May May TH MEMS ANNUAL CONGRESS (MAC 9) 2018 Theme : Evolving Towards Excellence in Endocrinology Venue : Hilton Kuala Lumpur Organiser : Malaysian Endocrince & Metabolic Society Contact : Amy Yu / Nara Tel : Fax : secretariat@memsmac.org MMA INAUGURAL CONFERENCE ON HEALTH OF THE OLDER PERSON Theme : Into The Future We Transform Venue : Grand Seasons Hotel Kuala Lumpur Organiser : MMA Committee for the Health of the Older Person Contact : Ms Muthuletchumi (MMA Secretariat) Fax : / hop@mma.org.my SYMPOSIUM A DATE WITH OCCUPATIONAL HEALTHCARE FACILITIES Venue : Perdana University Organiser : Academy of Occupational & Environmental Medicine Malaysia (AOEMM) & Perdana University Contact : Ms Hema / (Monday Friday 9 a.m. 5 p.m.) malaysia.aoem@gmail.com May June June ST ASEAN CONFERENCE ON TOBACCO CONTROL Theme : Towards Healthy Cities Venue : Dewan Tun Dr Ismail Putra World Trade Centre Kuala Lumpur Organiser : Malaysian Council for Tobacco Control Contact : secretariat@actc2018.org NUTRITIONAL CERTIFICATION COURSE MODULE 2 & NUTRITIONAL ADVANCED COURSE Venue : Royale Chulan Kuala Lumpur Organiser : Society for the Advancement of Hormones and Healthy Aging Medicine in Malaysia Contact : Ms Sathi Bhaskaran Ms Vasantha sahammsec020212sec@ gmail.com / secretary@ sahamm.org9 NATIONAL MMA CONVENTION AND SCIENTIFIC CONGRESS 2018 & 58TH MMA ANNUAL GENERAL MEETING Venue : Royal Chulan Hotel Kuala Lumpur Contact : Ms Josephine (Secretariat Staff) mmaconvention@gmail.com

47

48

RECENT DEVELOPMENT IN OCCUPATIONAL HEALTH SERVICES IN MALAYSIA

RECENT DEVELOPMENT IN OCCUPATIONAL HEALTH SERVICES IN MALAYSIA Malaysian Journal of Public Health Medicine 2010, Vol. 10(2): 1-5 GUEST EDITORIAL RECENT DEVELOPMENT IN OCCUPATIONAL HEALTH SERVICES IN MALAYSIA Retneswari Masilamani Julius Centre University of Malaya.

More information

Continuous. Improvement. Improvement. Continuous. Professionalism. Professionalism. Courtesy Courtesy. Integrity Integrity. Our Commitment.

Continuous. Improvement. Improvement. Continuous. Professionalism. Professionalism. Courtesy Courtesy. Integrity Integrity. Our Commitment. Safety Safety Courtesy Courtesy Integrity Integrity Professionalism Professionalism Continuous Improvement Improvement Continuous www.kpjhealth.com.my KPJ HEALTHCARE BERHAD CELEBRATING 30 YEARS of CARING

More information

MALAYSIAN MEDICAL ASSOCIATION

MALAYSIAN MEDICAL ASSOCIATION Country Reports MALAYSIAN MEDICAL ASSOCIATION HOOI Lai Ngoh* 1 Objectives of the Malaysian Medical Association To promote and maintain the honour and interest of the profession of Medicine in all its branches

More information

2006 KPJ Healthcare Berhad

2006 KPJ Healthcare Berhad 2006 KPJ Healthcare Berhad Published by: KPJ Healthcare Berhad (A Member of Johor Corporation Group) 7, Persiaran Titiwangsa 3 53200 Kuala Lumpur Malaysia Tel: 03-4022 6222 Fax: 03-4022 7237 Email: kpj@kpjhealth.com.my

More information

Toolbox for the collection and use of OSH data

Toolbox for the collection and use of OSH data 20% 20% 20% 20% 20% 45% 71% 57% 24% 37% 42% 23% 16% 11% 8% 50% 62% 54% 67% 73% 25% 100% 0% 13% 31% 45% 77% 50% 70% 30% 42% 23% 16% 11% 8% Toolbox for the collection and use of OSH data 70% These documents

More information

Toolbox Talks. Access

Toolbox Talks. Access Access The detail of what the Healthcare Charter says in relation to what service users can expect and what they can do to help in relation to this theme is outlined overleaf. 1. How do you ensure that

More information

Organising Committee

Organising Committee Organising Committee Organising Chairperson Secretary Treasurer Scientific Programme Advisor Scientific Chairperson Head & Neck and Oncology Laryngology Paediatrics ENT Otology Rhinology Abstract & Free

More information

P E R S A T U A N P E R U B A T A N M A L A Y S I A MALAYSIAN MEDICAL ASSOCIATION

P E R S A T U A N P E R U B A T A N M A L A Y S I A MALAYSIAN MEDICAL ASSOCIATION April 2016 Berita MMA Vol. 46 No. 4 (For Members Only) PP 1285/02/2013 (031328) P E R S A T U A N P E R U B A T A N M A L A Y S I A MALAYSIAN MEDICAL ASSOCIATION Contents MMA EXECUTIVE COMMITTEE 2015

More information

Our five year plan to improve health and wellbeing in Portsmouth

Our five year plan to improve health and wellbeing in Portsmouth Our five year plan to improve health and wellbeing in Portsmouth Contents Page 3 Page 4 Page 5 A Message from Dr Jim Hogan Who we are What we do Page 6 Page 7 Page 10 Who we work with Why do we need a

More information

TAN SRI LEE LAM THYE HONOURED CONTENTS

TAN SRI LEE LAM THYE HONOURED CONTENTS 2015 COMMUNITY HOSPITAL IMPROVEMENT MARKETING, PR OR ONLINE PRESENCE 2 TAN SRI LEE LAM THYE HONOURED 3 The MAA Medicare Charitable Foundation was awarded the GOLD winner, Best Practice Award 2016 by the

More information

! \\!!!!!!!!!!!!!!!!!!!!!!!!!!

! \\!!!!!!!!!!!!!!!!!!!!!!!!!! \\ Introduction The Southeast Asian Studies Symposium is the world s largest and most influential conference on Southeast Asia. Organised by Project Southeast Asia at the University of Oxford, it is focused

More information

Child Care Program (Licensed Daycare)

Child Care Program (Licensed Daycare) Chapter 1 Section 1.02 Ministry of Education Child Care Program (Licensed Daycare) Follow-Up on VFM Section 3.02, 2014 Annual Report RECOMMENDATION STATUS OVERVIEW # of Status of Actions Recommended Actions

More information

College Mirror A Publication of College of Family Physicians Singapore

College Mirror A Publication of College of Family Physicians Singapore VOL. 44 NO. 1 MARCH 2018 A Publication of College of Family Physicians Singapore National Electronic Health Records (NEHR) the whats and hows The upcoming Healthcare Services (HCS) Bill, targetted for

More information

CENTRE FOR CIVILISATIONAL DIALOGUE UNIVERSITY OF MALAYA

CENTRE FOR CIVILISATIONAL DIALOGUE UNIVERSITY OF MALAYA CENTRE FOR CIVILISATIONAL DIALOGUE UNIVERSITY OF MALAYA (1) Title of Conf. : SEMINAR ON THE ROLE OF NGOS IN PROMOTING DIALOGUE ACROSS VALUES & CULTURES (2) Date : August 18-19, 2009 (3) Venue : Auditorium

More information

COMMUNITY ENGAGEMENT FOR IMPROVED PROBATION OUTCOMES

COMMUNITY ENGAGEMENT FOR IMPROVED PROBATION OUTCOMES COMMUNITY ENGAGEMENT FOR IMPROVED PROBATION OUTCOMES Bernadette Alexander * I. INTRODUCTION The Probation system in Singapore is a Court-ordered community-based rehabilitation programme for suitable offenders.

More information

Welcome to LifeWorks NW.

Welcome to LifeWorks NW. Welcome to LifeWorks NW. Everyone needs help at times, and we are glad to be here to provide support for you. We would like your time with us to be the best possible. Asking for help with an addiction

More information

OUTPATIENT SERVICES CONTRACT 2018

OUTPATIENT SERVICES CONTRACT 2018 1308 23 rd Street S Fargo, ND 58103 Phone: 701-297-7540 Fax: 701-297-6439 OUTPATIENT SERVICES CONTRACT 2018 Welcome to Benson Psychological Services, PC. This document contains important information about

More information

National Accreditation Guidelines: Nursing and Midwifery Education Programs

National Accreditation Guidelines: Nursing and Midwifery Education Programs National Accreditation Guidelines: Nursing and Midwifery Education Programs February 2017 National Accreditation Guidelines: Nursing and Midwifery Education Programs Version Control Version Date Amendments

More information

POLYMER PROCESSING SOCIETY (PPS) International and Regional Conferences. Instructions to the Organizers January 2017

POLYMER PROCESSING SOCIETY (PPS) International and Regional Conferences. Instructions to the Organizers January 2017 POLYMER PROCESSING SOCIETY (PPS) International and Regional Conferences Instructions to the Organizers January 2017 1. International and Regional Conferences (in the past named Meetings ) International

More information

Safety. 3.1 The Law Affecting Health and Safety in the UK UK Health and Safety at Work Act (HASWA) Statutory Duties of the Employer

Safety. 3.1 The Law Affecting Health and Safety in the UK UK Health and Safety at Work Act (HASWA) Statutory Duties of the Employer 3 Legislation Related to Health and Safety 3.1 The Law Affecting Health and Safety in the UK 3.1.1 UK Health and Safety at Work Act (HASWA) 1974 The 1974 HASWA defines the statutory duties UK employers

More information

TABLE OF CONTENTS. Assistance offered by The Leila Rose Foundation. Guidelines for Assistance. LRF Privacy Policy. Patient Advocate Disclaimer

TABLE OF CONTENTS. Assistance offered by The Leila Rose Foundation. Guidelines for Assistance. LRF Privacy Policy. Patient Advocate Disclaimer TABLE OF CONTENTS Assistance offered by The Leila Rose Foundation Guidelines for Assistance LRF Privacy Policy Patient Advocate Disclaimer LRF Consent Form Application for Assistance Checklist 3 4 6 8

More information

St. Jude Children s Research Hospital. Code of Conduct

St. Jude Children s Research Hospital. Code of Conduct 1 St. Jude Children s Research Hospital Code of Conduct 2 Dear Colleague: As a global leader in the research and treatment of pediatric catastrophic diseases, St. Jude Children s Research Hospital has

More information

Informal note on the draft outline of the report of WHO on progress achieved in realizing the commitments made in the UN Political Declaration on NCDs

Informal note on the draft outline of the report of WHO on progress achieved in realizing the commitments made in the UN Political Declaration on NCDs Informal note on the draft outline of the report of WHO on progress achieved in realizing the commitments made in the UN Political Declaration on NCDs (NOT AN OFFICIAL DOCUMENT OR FORMAL RECORD 1 ) Geneva,

More information

NHS Constitution The NHS belongs to the people. This Constitution principles values rights pledges responsibilities

NHS Constitution The NHS belongs to the people. This Constitution principles values rights pledges responsibilities for England 8 March 2012 2 NHS Constitution The NHS belongs to the people. It is there to improve our health and well-being, supporting us to keep mentally and physically well, to get better when we are

More information

Your Guide to the proposed NHS Constitution

Your Guide to the proposed NHS Constitution Your Guide to the proposed NHS Constitution I like to feel that I am making a difference We want to start looking after our own health Everybody should be treated as an individual It s your NHS. Know your

More information

LICENSED CLINICAL SOCIAL WORKER-PATIENT SERVICES AGREEMENT

LICENSED CLINICAL SOCIAL WORKER-PATIENT SERVICES AGREEMENT LICENSED CLINICAL SOCIAL WORKER-PATIENT SERVICES AGREEMENT PLEASE KEEP THIS DOCUMENT FOR YOUR RECORDS Welcome to our practice. This document (the Agreement) contains important information about my professional

More information

I freely admit that I learned a lot about the real meaning of military service from my time in this job. As many of you know, and as I have noted on

I freely admit that I learned a lot about the real meaning of military service from my time in this job. As many of you know, and as I have noted on Remarks by Donald C. Winter Secretary of the Navy The Secretary s Farewell Ceremony Marine Barracks Washington 8 th and I Streets Washington, DC Friday, January 23, 2009 Distinguished guests, ladies and

More information

ACI AIRPORT SERVICE QUALITY (ASQ) SURVEY SERVICES

ACI AIRPORT SERVICE QUALITY (ASQ) SURVEY SERVICES DRAFTED BY ACI WORLD SECRETARIAT Table of Contents Table of Contents... 2 Executive Summary... 3 1. Introduction... 4 1.1. Overview... 4 1.2. Background... 5 1.3. Objective... 5 1.4. Non-binding Nature...

More information

Content. Preamble 3. PART A Interaction with Health Care Professionals 5. I. Member-sponsored product training & education 5

Content. Preamble 3. PART A Interaction with Health Care Professionals 5. I. Member-sponsored product training & education 5 CODE OF ETHICS Content Preamble 3 PART A Interaction with Health Care Professionals 5 I. Member-sponsored product training & education 5 II. Supporting third party educational conferences 6 III. Sales

More information

Dear Social Worker, Please don t hesitate to get in touch with us when you have questions: or visit the website

Dear Social Worker, Please don t hesitate to get in touch with us when you have questions: or visit the website Dear Social Worker, This information package should be your final check list for preparing to get you to the Games at the Diekman Terrain, in Enschede. This is SIGN s second time to host the Games. We

More information

The SOCSO Health Screening Programme A case of the Social Security Organisation

The SOCSO Health Screening Programme A case of the Social Security Organisation Good Practices in Social Security Good practice in operation since: 2013 The SOCSO Health Screening Programme A case of the Social Security Organisation Special mention, ISSA Good Practice Award - Asia

More information

ADMINISTRATIVE INFORMATION

ADMINISTRATIVE INFORMATION ADMINISTRATIVE INFORMATION for participants A warm welcome to all of you! Before we get started, do take some time to read through the necessary information below to plan your attendance to Hari Pengasuh

More information

Medical Conditions at Schools Policy

Medical Conditions at Schools Policy Medical Conditions at Schools Policy Date Review Date Co-ordinator Responsible Body September 2016 September 2017 Headteacher The Good Shepherd Trust 1. This school is an inclusive community that aims

More information

Guide to Continuing Professional Development (CPD)

Guide to Continuing Professional Development (CPD) NSW Nurses and Midwives Association PROFESSIONAL EDUCATION Guide to Continuing Professional Development (CPD) A RESOURCE GUIDE TO ASSIST NSWNMA MEMBERS TO MEET THEIR CPD REQUIREMENTS Guide to Continuing

More information

High level guidance to support a shared view of quality in general practice

High level guidance to support a shared view of quality in general practice Regulation of General Practice Programme Board High level guidance to support a shared view of quality in general practice March 2018 Publications Gateway Reference: 07811 This document was produced with

More information

Developing a framework for the secondary use of My Health record data WA Primary Health Alliance Submission

Developing a framework for the secondary use of My Health record data WA Primary Health Alliance Submission Developing a framework for the secondary use of My Health record data WA Primary Health Alliance Submission November 2017 1 Introduction WAPHA is the organisation that oversights the commissioning activities

More information

MEDIA RELEASE Embargoed until 2.15pm on 18 October 2012

MEDIA RELEASE Embargoed until 2.15pm on 18 October 2012 MEDIA RELEASE Embargoed until 2.15pm on 18 October 2012 THREE ORGANISATIONS CLINCH THE PRESTIGIOUS PINNACLE AWARD Record Number of Longstanding Corporate Partners Lauded at Community Chest Awards 2012

More information

Basic Information. Date: Patient s Name: Address:

Basic Information. Date: Patient s Name: Address: 1 Basic Information : Patient s Name: Address: Home Phone: Work Phone: Cell Phone: Email: Age: Birth : Marital Status: Occupation: Educational History: Name, Address and Phone of Child s School Counselor

More information

ISLE OF WIGHT SAFEGUARDING CHILDREN BOARD WORKFORCE DEVELOPMENT POLICY

ISLE OF WIGHT SAFEGUARDING CHILDREN BOARD WORKFORCE DEVELOPMENT POLICY ISLE OF WIGHT SAFEGUARDING CHILDREN BOARD WORKFORCE DEVELOPMENT POLICY Version 1 Ratified March 2014 Reviewed and updated January 2016 For review January 2017 Contents 1. Introduction... 3 2. Purpose...

More information

Sandra V Heinsz, Ph.D. Informed Consent Services Agreement

Sandra V Heinsz, Ph.D. Informed Consent Services Agreement Welcome to my practice. This document (the Agreement) contains important information about my professional services and business policies. It also contains summary information about the Health Insurance

More information

Ark Academy. Health and Safety Policy Statement, Organisation and Arrangements June 2014

Ark Academy. Health and Safety Policy Statement, Organisation and Arrangements June 2014 Ark Academy Health and Safety Policy Statement, Organisation and Arrangements June 2014 This Health and Safety Policy incorporates: The Statement of Intent (Part 1) the declared commitment by the Ark Academy

More information

London Borough of Bexley

London Borough of Bexley London Borough of Bexley London Borough of Bexley Inspection report Civic Offices 2 Watling Street Bexleyheath Kent DA6 7AT Date of inspection visit: 20 July 2016 Date of publication: 23 August 2016 Ratings

More information

Increasing Access to Medicines to Enhance Self Care

Increasing Access to Medicines to Enhance Self Care Increasing Access to Medicines to Enhance Self Care Position Paper October 2009 Australian Self Medication Industry Inc Executive summary The Australian healthcare system is currently at a crossroads,

More information

Newtownhamilton Primary School

Newtownhamilton Primary School Policy Document No.32 Newtownhamilton Primary School School Policy on Health, Safety & Welfare Newtownhamilton Primary School Introduction Health, Safety & Welfare Policy The health, safety & welfare of

More information

External communication

External communication Type: Policy Name: External communication Purpose This policy aims to ensure that CCDHB s external communication activity is fit for purpose and supports its organisational vision and objectives. Scope

More information

The NHS Constitution

The NHS Constitution 2 The NHS Constitution The NHS belongs to the people. It is there to improve our health and wellbeing, supporting us to keep mentally and physically well, to get better when we are ill and, when we cannot

More information

CPD for Annual Recertification of Medical Imaging and Radiation Therapy Practitioners

CPD for Annual Recertification of Medical Imaging and Radiation Therapy Practitioners CPD for Annual Recertification of Medical Imaging and Radiation Therapy Practitioners Recertification includes a number of tools used by the Board to monitor the ongoing competence of all practising medical

More information

Report by the Local Government and Social Care Ombudsman. Investigation into a complaint against North Somerset Council (reference number: )

Report by the Local Government and Social Care Ombudsman. Investigation into a complaint against North Somerset Council (reference number: ) Report by the Local Government and Social Care Ombudsman Investigation into a complaint against North Somerset Council (reference number: 16 018 163) 16 March 2018 Local Government and Social Care Ombudsman

More information

Food Hygiene Rating Scheme A Report for the National Assembly of Wales

Food Hygiene Rating Scheme A Report for the National Assembly of Wales Food Hygiene Rating Scheme A Report for the National Assembly of Wales Review of the Implementation and Operation of the Statutory Food Hygiene Rating Scheme and the Operation of the Appeals System in

More information

JOB DESCRIPTION. 2. To participate in the delivery of medicines administration depending on local need and priorities.

JOB DESCRIPTION. 2. To participate in the delivery of medicines administration depending on local need and priorities. JOB DESCRIPTION JOB TITLE: Clinical Pharmacy Technician PAY BAND: 5 DEPARTMENT/DIVISION: BASED AT: REPORTS TO: PHARMACY/A5 University Hospitals Birmingham Pharmacy Support Manager PROFESSIONALLY RESPONSIBLE

More information

Health and Safety Updated September

Health and Safety Updated September Health and Safety Updated September 2011 1 STATEMENT OF INTENT 1. GENERAL The Employing Body recognises its overall responsibility for the health, safety and welfare of all employees, pupils and others

More information

Guidelines for Preventive and Social Medicine/Community Medicine/Community Health Curriculum in the Undergraduate Medical Education

Guidelines for Preventive and Social Medicine/Community Medicine/Community Health Curriculum in the Undergraduate Medical Education SEA-HSD-325 Distribution: General Guidelines for Preventive and Social Medicine/Community Medicine/Community Health Curriculum in the Undergraduate Medical Education World Health Organization 2010 All

More information

Submission. By the. To: the Commerce Select Committee. On the: Gambling (Gambling Harm Reduction) Amendment Bill 2010 (Member s Bill)

Submission. By the. To: the Commerce Select Committee. On the: Gambling (Gambling Harm Reduction) Amendment Bill 2010 (Member s Bill) Submission By the To: the Commerce Select Committee On the: Gambling (Gambling Harm Reduction) Amendment Bill 2010 (Member s Bill) Submissions due: Thursday 21 st June 2012 1. This submission is from:

More information

Day Surgery Satisfaction Isn t Built in a Day

Day Surgery Satisfaction Isn t Built in a Day news, views & ideas from the leader in healthcare satisfaction measurement The Satisfaction Snapshot is a monthly electronic bulletin freely available to all those involved or interested in improving the

More information

The Medical Capital Innovation Competition 2018 April 23-24, 2018 The Global Center for Health Innovation Cleveland, OH OFFICIAL COMPETITION RULES

The Medical Capital Innovation Competition 2018 April 23-24, 2018 The Global Center for Health Innovation Cleveland, OH OFFICIAL COMPETITION RULES The Medical Capital Innovation Competition 2018 April 23-24, 2018 The Global Center for Health Innovation Cleveland, OH OFFICIAL COMPETITION RULES OVERVIEW: BioEnterprise (Organizer) and The Global Center

More information

Allied Healthcare (Scottish Borders) Housing Support Service Unit 3 Annfield Business Centre Teviot Crescent Hawick TD9 9RE

Allied Healthcare (Scottish Borders) Housing Support Service Unit 3 Annfield Business Centre Teviot Crescent Hawick TD9 9RE Allied Healthcare (Scottish Borders) Housing Support Service Unit 3 Annfield Business Centre Teviot Crescent Hawick TD9 9RE Type of inspection: Unannounced Inspection completed on: 12 June 2014 Contents

More information

KOREAN MEDICAL ASSOCIATION

KOREAN MEDICAL ASSOCIATION Country Reports KOREAN MEDICAL ASSOCIATION Dong Chun SHIN* 1 Adoption of the Medical Dispute Mediation Act The Korean National Assembly has adopted the Act on Medical Accident Relief and Medical Dispute

More information

Job Description. Post Title Directorate Reports to Responsible for Key Relationships

Job Description. Post Title Directorate Reports to Responsible for Key Relationships Job Description Post Title Directorate Reports to Responsible for Key Relationships Independent Prescriber (Nurse or Pharmacist) Operations Team Leader or Clinical Lead N/A Internal: Clinical Team, Multi-Disciplinary

More information

Good afternoon everyone, and thank you for staying on for the afternoon session.

Good afternoon everyone, and thank you for staying on for the afternoon session. WRAP s UK Annual Conference 2013 - Dr Liz Goodwin review of the year speech Introduction Good afternoon everyone, and thank you for staying on for the afternoon session. And thank you Peter for those comments.

More information

consultation A European health service? The European Commission s proposals on cross-border healthcare Key questions for NHS organisations

consultation A European health service? The European Commission s proposals on cross-border healthcare Key questions for NHS organisations the voice of the NHS in Europe consultation AUGUST 2008 NO. 1 A European health service? Key questions for NHS organisations The draft proposals aim to clarify the rules around existing rights to get treatment

More information

The Scottish Public Services Ombudsman Act 2002

The Scottish Public Services Ombudsman Act 2002 Scottish Public Services Ombudsman The Scottish Public Services Ombudsman Act 2002 Investigation Report UNDER SECTION 15(1)(a) SPSO 4 Melville Street Edinburgh EH3 7NS Tel 0800 377 7330 SPSO Information

More information

West Wandsworth Locality Update - July 2014

West Wandsworth Locality Update - July 2014 Attach 5 West Wandsworth Locality Update - July 2014 1) Introduction The West Wandsworth Locality covers the areas of Roehampton and Putney, and the nine practices that lie in these areas. The 2013 GP

More information

Sponsorship and Exhibition Prospectus

Sponsorship and Exhibition Prospectus The 8th Conference of The Australian College of Nurse Practitioners Nurse Practitioners Across the Lifespan, Sponsorship and Exhibition Prospectus Invitation The Conference Organising Committee extends

More information

Strategies for attracting healthcare venture capital

Strategies for attracting healthcare venture capital Beth Silverstein MS, RAC is the Director of SciLucent, LLC, a USbased management, regulatory and technical services consulting firm dedicated to helping healthcare product companies maximise the value

More information

CHRONIC CARE MANAGEMENT TOOL KIT What Practices Need to Do to Implement and Bill CCM Codes

CHRONIC CARE MANAGEMENT TOOL KIT What Practices Need to Do to Implement and Bill CCM Codes CHRONIC CARE MANAGEMENT TOOL KIT What Practices Need to Do to Implement and Bill CCM Codes Understanding CCM Chronic Care Management (CCM) is defined as the non-face-to-face services provided to Medicare

More information

Uganda National Association of Private Hospitals (UNAPH)

Uganda National Association of Private Hospitals (UNAPH) Uganda National Association of Private Hospitals (UNAPH) Private Hospital Review, 2011 (PFP Private Health Subsector) The majority of diseases especially malaria and HIV/AIDS episodes in Uganda are initially

More information

PRACTICE IN INTEGRITY. Scope of Practice Issues for Energy Healing Practitioners

PRACTICE IN INTEGRITY. Scope of Practice Issues for Energy Healing Practitioners PRACTICE IN INTEGRITY Scope of Practice Issues for Energy Healing Practitioners By Midge Murphy, JD, PhD (energy medicine) Professional Liability Risk Management Consultant Ethics &Legal Principles in

More information

Heidi Alexander MP, Shadow Secretary of State for Health, Speech to Unite the Union s Health Sector Conference (23/11/2015)

Heidi Alexander MP, Shadow Secretary of State for Health, Speech to Unite the Union s Health Sector Conference (23/11/2015) Heidi Alexander MP, Shadow Secretary of State for Health, Speech to Unite the Union s Health Sector Conference (23/11/2015) Thank you for inviting me to speak to you today. I am proud to stand here as

More information

For fully insured groups of 100 or more eligible employees. HealthyOutcomes. A fully-integrated health management solution that works for you

For fully insured groups of 100 or more eligible employees. HealthyOutcomes. A fully-integrated health management solution that works for you For fully insured groups of 100 or more eligible employees HealthyOutcomes wellness case management condition care maternity A fully-integrated health management solution that works for you HealthyOutcomes

More information

JABATAN JARINGAN INDUSTRI & MASYARAKAT Industry Partnership and Community Relation Department. PROGRESS REPORT UMP (until end of 2016)

JABATAN JARINGAN INDUSTRI & MASYARAKAT Industry Partnership and Community Relation Department. PROGRESS REPORT UMP (until end of 2016) CEO@FACULTY PROGRESS REPORT UMP (until end of 2016) CEO FACULTY@UMP: Dr. Hari Narayanan Managing Director Motorola Solution (M) Sdn. Bhd. Tan Sri Dr. Noorul Ainur Mohd. Nur Secretary General Ministry of

More information

RJC Trainers Handbook

RJC Trainers Handbook RJC Trainers Handbook Restorative Justice Council The Restorative Justice Council (RJC) is the independent third sector membership body for the field of restorative practice. It provides quality assurance

More information

DESIGN COMPETITION 2014

DESIGN COMPETITION 2014 2014 Technical Committee Meeting Date : 16 th July 2014 Time : 8.00am 12.30pm Venue : IME Seminar Room Lot 22D, Jalan PJS 1/46 Taman Petaling Utama 46000 Petaling Jaya Selangor Organizer: MEETING AGENDA

More information

REPUBLIC OF LITHUANIA LAW ON SAFETY AND HEALTH AT WORK. 1 July 2003 No IX-1672 Vilnius (As last amended on 2 December 2010 No.

REPUBLIC OF LITHUANIA LAW ON SAFETY AND HEALTH AT WORK. 1 July 2003 No IX-1672 Vilnius (As last amended on 2 December 2010 No. REPUBLIC OF LITHUANIA LAW ON SAFETY AND HEALTH AT WORK 1 July 2003 No IX-1672 Vilnius (As last amended on 2 December 2010 No. XI-1202) PART I GENERAL PROVISIONS CHAPTER I SCOPE, BASIC CONCEPTS AND APPLICATION

More information

Is Your Company in Compliance with OSHA Standards for First Aid Training and Emergency Preparedness?

Is Your Company in Compliance with OSHA Standards for First Aid Training and Emergency Preparedness? Is Your Company in Compliance with OSHA Standards for First Aid Training and Emergency Preparedness? Find Out How the American Red Cross Can Help. See inside for tips on meeting OSHA Guidelines... www.redcross.org

More information

The Purpose of this Code of Conduct

The Purpose of this Code of Conduct The Purpose of this Code of Conduct This Code of Conduct provides a framework to guide us in meeting our obligations as employees and volunteers of HPC Healthcare, Inc., and its current and future affiliates,

More information

Standards of Practice for Optometrists and Dispensing Opticians

Standards of Practice for Optometrists and Dispensing Opticians Standards of Practice for Optometrists and Dispensing Opticians effective from April 2016 Standards of Practice for Optometrists and Dispensing Opticians Standards of Practice Our Standards of Practice

More information

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards.

We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Inspection Report We are the regulator: Our job is to check whether hospitals, care homes and care services are meeting essential standards. Crook Log Surgery 19 Crook Log, Bexleyheath, DA6 8DZ Tel: 08444773340

More information

Moorleigh Residential Care Home Limited

Moorleigh Residential Care Home Limited Moorleigh Residential Care Home Limited Moorleigh Residential Care Home Inspection report Lummaton Cross, Barton, Torquay. TQ2 8ET Tel: 01803 326978 Website: Date of inspection visit: 14 April 2015 Date

More information

Occupational Health and Wellbeing North East

Occupational Health and Wellbeing North East Occupational Health and Wellbeing North East 02 03 keeping your people fit for work in body and mind Attendance management Back care Counselling Health and wellbeing advice Health surveillance Physiotherapy

More information

Gathering public views on cosmetic interventions. May 2015

Gathering public views on cosmetic interventions. May 2015 Gathering public views on cosmetic interventions May 2015 Healthcare Improvement Scotland 2015 Published May 2015 You can copy or reproduce the information in this document for use within NHSScotland and

More information

Dear Ms Robinson Scottish Parliament Public Petition PE1493 on a Sunshine Act for Scotland

Dear Ms Robinson Scottish Parliament Public Petition PE1493 on a Sunshine Act for Scotland To: Sigrid Robinson Assistant Clerk Public Petitions Committee The Scottish Parliament Dr Peter J. Gordon Sunday, 15 March 2015 Dear Ms Robinson Scottish Parliament Public Petition PE1493 on a Sunshine

More information

UCLA HEALTH SYSTEM CODE OF CONDUCT

UCLA HEALTH SYSTEM CODE OF CONDUCT UCLA HEALTH SYSTEM CODE OF CONDUCT STANDARD 1 - QUALITY OF CARE The University s health centers and health systems will provide quality health care that is appropriate, medically necessary, and efficient.

More information

Meeting of the European Parliament Interest Group on Carers

Meeting of the European Parliament Interest Group on Carers Meeting of the European Parliament Interest Group on Carers Brussels, 20 October 2015 Meeting report Marian Harkin MEP opened the meeting with a special welcome to the visiting Irish carers group. She

More information

CODE OF MEDICAL ETHICS FOR DERMATOLOGISTS 1. American Academy of Dermatology

CODE OF MEDICAL ETHICS FOR DERMATOLOGISTS 1. American Academy of Dermatology Approved: Board of Directors 12/3/05 Revised: Board of Directors 7/29/06 Revised: Board of Directors 11/4/06 Revised: Board of Directors 5/7/11 Revised: Board of Directors 11/5/11 Administrative Revised

More information

POSITION DESCRIPTION AND SELECTION CRITERIA

POSITION DESCRIPTION AND SELECTION CRITERIA POSITION DESCRIPTION AND SELECTION CRITERIA Position Titles: Department: Reports To: Type of Employment: Registered Nurse (Day) Registered Nurse (On-Call/Night) Churchie Health Centre Health Centre Manager

More information

Making a complaint in the independent healthcare sector. A guide for patients

Making a complaint in the independent healthcare sector. A guide for patients Contents 1. Introduction pages 3 5 2. Local Resolution Stage One pages 6 8 3. Complaints Review Stage Two page 9 4. Independent External Adjudication Stage Three pages 10 11 2 The Patients Association

More information

Advance Health Care Planning: Making Your Wishes Known. MC rev0813

Advance Health Care Planning: Making Your Wishes Known. MC rev0813 Advance Health Care Planning: Making Your Wishes Known MC2107-14rev0813 What s Inside Why Health Care Planning Is Important... 2 What You Can Do... 4 Work through the advance health care planning process...

More information

Maidstone Home Care Limited

Maidstone Home Care Limited Maidstone Home Care Limited Maidstone Home Care Limited Inspection report Home Care House 61-63 Rochester Road Aylesford Kent ME20 7BS Date of inspection visit: 19 July 2016 Date of publication: 15 August

More information

Response to the Open consultation Green Paper on the EU workforce for health

Response to the Open consultation Green Paper on the EU workforce for health Response to the Open consultation Green Paper on the EU workforce for health Introduction The European Region of the World Confederation for Physical Therapy (ER- WCPT) is a European non-governmental,

More information

TERMS AND CONDITIONS BSN SIJIL SIMPANAN PREMIUM (SSP) HOURLY DRAW CAMPAIGN

TERMS AND CONDITIONS BSN SIJIL SIMPANAN PREMIUM (SSP) HOURLY DRAW CAMPAIGN TERMS AND CONDITIONS BSN SIJIL SIMPANAN PREMIUM (SSP) HOURLY DRAW CAMPAIGN 1. Campaign Period The BSN SSP Hourly Draw ( Campaign ) is organized by Bank Simpanan Nasional ( BSN ) shall commence from 16

More information

CONSUMER COUNCIL OF FIJI. A Submission to the Ministry of Health on Proposed Changes to Fees & Charges

CONSUMER COUNCIL OF FIJI. A Submission to the Ministry of Health on Proposed Changes to Fees & Charges CONSUMER COUNCIL OF FIJI A Submission to the Ministry of Health on Proposed Changes to Fees & Charges May 2012 1.0 Introduction The Consumer Council of Fiji as the statutory representative of consumers

More information

StarProperty.my Award 2016

StarProperty.my Award 2016 StarProperty.my Award 2016 The All Star Award Developer of the Year Reader s Choice IOI Properties Group Berhad Please highlight three (3) constant efforts in implementing Corporate Social Responsibility

More information

Quality Assurance Program Guide

Quality Assurance Program Guide 2012 2013 Quality Assurance Program Guide Quality Assurance Committee Orientation Manual Quality Assurance Program Table of Contents 1. Overview 2 2. Two Part Register 3 3. Learning Portfolio 7 4. Self-Assessment

More information

WILSON S SCHOOL HEALTH AND SAFETY POLICY

WILSON S SCHOOL HEALTH AND SAFETY POLICY WILSON S SCHOOL HEALTH AND SAFETY POLICY Introduction The School wants to provide a safe and healthy learning environment. We will ensure compliance with legislation. We are committed, so far as is reasonably

More information

RISK MANAGEMENT EXPERT SUPPORT TO MANAGE RISK AND IMPROVE PATIENT SAFETY

RISK MANAGEMENT EXPERT SUPPORT TO MANAGE RISK AND IMPROVE PATIENT SAFETY RISK MANAGEMENT EXPERT SUPPORT TO MANAGE RISK AND IMPROVE PATIENT SAFETY medicalprotection.org +44 (0)113 241 0359 or +44 (0)113 241 0624 RISK MANAGEMENT EXPERT SUPPORT TO MANAGE RISK AND IMPROVE PATIENT

More information

This document is downloaded from DR-NTU, Nanyang Technological University Library, Singapore.

This document is downloaded from DR-NTU, Nanyang Technological University Library, Singapore. This document is downloaded from DR-NTU, Nanyang Technological University Library, Singapore. Title Seminar on "Communication Education and the Needs of the Media" Seminar "Pendidikan Komunikasi dan Keperluan

More information

Our Terms of Use and other areas of our Sites provide guidelines ("Guidelines") and rules and regulations ("Rules") in connection with OUEBB.

Our Terms of Use and other areas of our Sites provide guidelines (Guidelines) and rules and regulations (Rules) in connection with OUEBB. OUE Beauty Bar - Terms of Use These are the terms of use ("Terms of Use") governing the purchase of products in the vending machine(s) installed by Alkas Realty Pte Ltd at OUE Downtown Gallery, known as

More information

BIRMINGHAM CITY COUNCIL SERVICE REVIEWS GREEN PAPER UPDATE: ADULTS SOCIAL CARE INTRODUCTION THE BUDGET NUMBERS

BIRMINGHAM CITY COUNCIL SERVICE REVIEWS GREEN PAPER UPDATE: ADULTS SOCIAL CARE INTRODUCTION THE BUDGET NUMBERS BIRMINGHAM CITY COUNCIL SERVICE REVIEWS GREEN PAPER UPDATE: ADULTS SOCIAL CARE INTRODUCTION Birmingham City Council is facing a big challenge, having to cut the budget we can control by half over seven

More information

Violence at Work. Guidance Note 32. Jan 14

Violence at Work. Guidance Note 32. Jan 14 Violence at Work Guidance Note 32 Jan 14 1 Violence at Work Introduction This Guidance Note gives practical information about managing violence at work. A sample risk assessment template has been included

More information

FSA Code of Conduct on the Collaboration with Patient Organisations. ("FSA Code of Conduct Patient Organisations")

FSA Code of Conduct on the Collaboration with Patient Organisations. (FSA Code of Conduct Patient Organisations) FSA Code of Conduct on the Collaboration with Patient Organisations ("FSA Code of Conduct Patient Organisations") Dated 13 June 2008 (announced in the Federal Gazette of 23 July 2008, BAnz. No. 109, S.

More information