Health Regulation Department. Healthcare Facilities Licensing Procedures

Transcription

1 Health Regulation Department Healthcare Facilities Licensing Procedures

2 INDEX New Healthcare Facility... Renewal of Healthcare Facility... Cancellation of Healthcare Facility... Changing of Healthcare Facility Name... Changing of the Responsible Medical Director... Changing of Partner name... Adding Medical Specialty to the Health Facility... Changing Healthcare Facility Location... Removing Medical Specialty from healthcare Facility... Request Eye Test Form book... Sick Leave Purchase... Sick Leave Attestation... Transfer Ownership... Changing of Service Agent Hours Pharmacy Service... Renewal of healthcare Professional through Facility management

3 Create username & password at: eservices.dha.gov.ae/ Web/default.aspx Submit New Facility Application * Pay for Initial Approval fees Review Documents & Issue Initial Approval Letter Conduct Final Inspection Pay for Final Approval fees Apply for final approval ** Fulfill facility requirments & setup Add medical director and Healthcare Professionals Pay for issue license fees Issue Final Approval letter and facility New Healthcare Facility * Requirements for new facility application for Initial Approval: 1. Upload Passport copy for owner and / partners 2. Upload Visa copy for owner and/ partners 3. Upload Emirates ID for owner and partners 4. Upload Layout / floor plan for facility 5. Upload Proposal letter from owner / partners / or who has Power of Attorney 6. Upload Affection plan from Ejari or Dubai Municipality 7. Upload Copy of Facility s Trade Name Reservation Letter from Dubai Economic Department (DED) or Free zone 8. Upload undertaking letter signed by owner / partners / or who has Power of Attorney 1 2

4 Note: Health Regulation Department (HRD) will review the application and it might be either: approved or rejected or may require more documents Once the application is approved: the HRD shall issue an Initial Approval letter Validity Limit of initial approval letter: o Hospitals and Day Surgical centers: 12 months o All other facility categories: Six Months Based on HRD Initial Approval Letter, DED or Free Zone Authority will issue Facility Trade license ** Requirements for Final Approval: 1. Upload No objection certificate (NOC) from owner to assign Medical Director (MD) 2. Upload the Final Trade license issued by Dubai Economic Department (DED) or Free zone Facility Category Initial approval fees Final approval fees Issue license fees Hospital/Day Surgical AED 2020 AED 4020 Please visit the Center / website as it Convalescence on the facility subcategory Other Facility AED 1020 AED 2020 Please visit the Categories: website as it depends on the facility subcategory Initial Approval: within 10 working days upon completion of the requirements above Final approval: depends upon the outcome of the final inspection report 3. Add Medical director and healthcare professionals 4. Upload Valid building contract Note: The healthcare facility license will be issued based on the following: a. The onsite final inspection report which must include full compliance to the facility licensure requirements b. The healthcare facility management must add the medical director and healthcare professionals To view the facility licensing criteria and documents needed check below link: HealthFacilities/Licensingservices/Pages/Newfacilitylicense.aspx The must ensure fulfilling of the facility set up requirements and completion of the final approval within the Validity Limit of the Initial Approval Letter 3 4

5 Login by username & password at: eservices. dha.gov.ae/ Web/ default.aspx Submit the application: Renew Facility Payment Upload Trade * Issue license *Notes: Renewal of Healthcare Facility 1. Trade license must be uploaded whether issued by Dubai Economic Department (DED) or Free zone 2. The Healthcare Facility needs to renew all the expired licenses of healthcare professionals before starting the facility license renewal process 3. The Healthcare facility license can be renewed three month prior to expiry date 4. The renewed healthcare facility license will be valid for 12 months from issuing date. Depending on the facility category, kindly refer to the fees list accessed on; / Directorates HealthRegulation / MedicalComplaint / Documents / New% 20HRD% 20 Fees pdf Five working days 5 6

6 Login by username & password at: eservices.dha.gov.ae/ Web/default.aspx Filll application for Cancelling Facility * Cancel Facility * Requirements: Cancellation of Healthcare Facility 1. The Healthcare facility management must ensure that all active healthcare professional licenses must be transferred or cancelled before the onset of facility cancellation process 2. The Healthcare facility management must ensure all violations are settled before onset of the cancellation process. 3. The Healthcare facility management must ensure that the cancellation process starts before the expiration of their current facility license 4. Upload No objection certificate (NOC) from the owner 5. Upload undertaking letter signed by owner / or partners / or who has power of attorney 6. The cancellation request must be submitted online prior to the expiration of the facility license to avoid any penalties. Note: The Healthcare facility management must ensure submitting the cancellation letter to DED or free zone authority Free of charge. 5 working days 7 8

7 Login by username & password at: eservices. dha.gov.ae/ Web/ default.aspx Fill Change Facility Name Application* Review and approve Pay fees Change Facility Name *Requirements: Changing of Healthcare Facility Name 1. Upload Copy of Facility s Trade Name Reservation Letter from Dubai Economic Department (DED) or Free zone 2. Upload No objection certificate (NOC) letter from the owner / partners 3. Upload undertaking letter signed by owner / or partners / or who has power of attorney Change facility name: AED 1020 Five working days 9 10

8 Login by username & password at: eservices. dha.gov.ae/ Web/ default.aspx Fill application for Changing Medical Director * New Medical Director approval of his appointment ** Pay fees Review and Approve Issue license *Requirements: Changing of the Responsible Medical Director 1. A formal Undertaking letter typed on facility head letter stating the approval of the assignment of the new Medical director. This letter must be signed by the owner / partners or the authorized person with power of Attorney 2. Select New Medical director from the active healthcare professional licenses listed in the facility account (must be a physician or dentist) Note**: the selected new medical director will receive a pending task in his Sheryan account requesting his approval for this new assignment AED 1020 Five working days 11 12

9 Login by username& password at: eservices. dha.gov.ae/ Web/ default.aspx Fill Change Partner application form * Review and Approve Pay fees Review and issue the hew Healthcare facility license Upload new DED or feezone authority trade license *Requirements: Changing of Partner name 1. The facility management must ensure that the facility has no violations pending with prior to commencing this process. 2. Upload No objection certificate (NOC) from owner or court agreement 3. Upload New owner s or partner s name as well as the personal information i.e. passport copy, visa and Emirates ID 4. Upload undertaking letter signed by the owner / or the one who has power of attorney 5. Upload the Court agreement letter or letter from owner 6. Upload New DED license AED 1020 Five working days 13 14

10 If no addition to the facility setup is needed Login by username & password at: eservices.dha.gov.ae/ Web/default.aspx Fill application for Add Specialty to Facility * Review/ approve and Issue license If addition to the facility setup is needed Login by username & password at: dha.gov.ae/ Web/default. aspx Fill New Facility Application* Pay fees Review documents & Issue Initial approval letter Fulfill facility requirement for final approval Issue facility Pay Issue fees Final inspection and issue final approval Pay Final Approval fees Adding Medical Specialty to the Health Facility *Requirements: 1. Upload Proposal letter about the new service from owner / or partners / or who has power of attorney 2. Upload Layout and floor plan for the healthcare facility showing the new service 3. Upload No objection certificate (NOC) from owner / or partners / or who has power of attorney 4. Upload undertaking letter from owner / or partners / or who has power of attorney 5. Upload Schematic design drawings in AutoCAD format showing the new service floor layout with clear measurements for each room and area and labeled as per the required services 15 16

11 Note: If the addition to the medical specialty doesn t require setup addition then the license will be issued without final inspection Facility Category Initial approval fees Final approval fees Issue license fees Hospital/Day Surgical AED 2020 AED 4020 Please visit the Center / Health Regulation Convalescence Dept as this has a special calculation depending on the validity of the existing license Other Facility AED 1020 AED 2020 Please visit the Categories: Health Regulation Dept as this has a special calculation depending on the validity of the existing license Initial Approval: 5 working days Final approval: working days 17 18

12 Login by username & password at: dha.gov.ae/ Web/default. aspx Fill application of changing Facility online* Pay feest Review documents & Issue Initial approval letter Fulfill requirments for facility setup Issue Final Approval and Facility Conduct Final Inspection Pay fees Apply for final approval ** Changing Healthcare Facility Location * Requirements for Initial Approval of Changing healthcare facility location: 1. Upload Layout and floor plan for facility 2. Upload Proposal letter from owner / or partners / or who have power of attorney 3. Upload No objection certificate (NOC) letter from the owner/partners 4. Upload Affection plan from Ejari or Dubai Municipality certificate or The Free zone Licensing authority showing the land plot number issued 5. Upload undertaking letter signed by owner / or partners / or who has power of attorney 6. Upload Schematic design drawings in AutoCAD format showing the proposed floor layout with clear room measurements for each room/area and labeled as per services Note: Health Regulation Department (HRD) will review the application and it might be either: approved or rejected or may require more documents 19 20

13 Once the application is approved: the HRD shall issue an Initial Approval letter Validity Limit of initial approval letter: o Hospitals and Day Surgical centers: 12 months o All other facility categories: Six Months Based on HRD Initial Approval Letter, DED or Free Zone Authority will issue Facility Trade license The healthcare facility license will be issued based on the following: a. The onsite final inspection report which must include full compliance to the facility licensure requirements b. The healthcare facility management must add the medical director and healthcare professionals To view the facility licensing criteria and documents needed check below link: HealthRegulation/HealthFacilities/Licensingservices/Pages Newfacilitylicense. aspx The must ensure fulfilling of the facility set up requirements and completion of the final approval within the Validity Limit of the Initial Approval Letter Facility Category Initial approval fees Final approval fees Hospital/Day Surgical AED 2020 AED 4020 Center / Convalescencee Other Facility Categories: AED 1020 AED 2020 Initial Approval: within 10 working days upon completion of the requirements above Final approval: depends upon the outcome of the final inspection report 21 22

14 Login by username & password at: eservices.dha.gov.ae/ Web/default.aspx Fill application to Remove Specialty from Facility * Review / approve and issue license * Requirements: Removing Medical Specialty from Healthcare Facility Upload No objection certificate (NOC) from owner / or partners / or who has power of attorney Note: 1. Removing a Medical Specialty from the healthcare Facility might change the facility subcategory 2. New will be issued after removing the specialty Free of charge Five working days 23 24

15 Login by username & password eservices.dha. gov.ae/web/ default Select number of books required Select number of books required Pay for selected book * Update the facility account on RTA website Request Eye Test Form book Each book consists of 50 sheets and costs AED 2500 and Each sheet cost: AED

16 Note: The maximum limit of allowed purchase quantity is 1000 sick leave per transaction. Sik Leave Purchase Each Certificate cost: AED 60 Same working day 27 28

17 Notes: All sick leaves must be issued electronically for patients. If the number of sick leave days exceeds 5 days then the sick leave certificate must be approved by the health regulation department. Sik Leave Attestation The Healthcare facility must attach a comprehensive medical report for the patient Free of charge Five working days 29 30

18 Login by username & password at: eservices. dha.gov.ae/ Web/ default.aspx Fill application of Transfer Ownership * Review and Approve Pay fees Review and Approve Upload new DED trade license Issue license Requirements: 1. The healthcare facility management must ensure that the facility has no violations pending with prior to commencing this process Transfer Ownership 2. Upload No objection certificate (NOC) from the owner / partner 3. Upload Court Agreement 4. Upload New Owner information including Passport, Visa and Emirates ID Note: New Owner should be local with share Not less than 51% Ownership share Law is Not applicable in Free Zone area Depends on facility category, kindly check the fees list, that is available on the link: HealthRegulation/MedicalComplaint/Documents/New%20HRD%20Fees pdf Five working days 31 32

19 Login by username& password at: eservices. dha.gov.ae/ Web/ default.aspx Fill application Change Partner * Review and Approve Pay Fees Review and Approve Upload new DED trade Issue license *Requirements: 1. The healthcare facility management must ensure that the facility has no violations pending with prior to commencing this process Changing of Service Agent 2. Upload New Service Agent passport copy 3. Upload Undertaking letter signed by owner / partners typed on facility head letter. 4. Upload Court Agreement OR Transfer letter from Owner 5. After Approval of, the facility management must upload the New DED (Dubai Economic Department) AED 1020 Five working days 33 34

20 Requirements: The pharmacy must ensure: 1. Applying for the service through Add Specialty to Facility 2. The availability of 4 licensed pharmacists during the 24 hrs. 3. Full operation during the 24 hrs under any circumstances 24 Hours Pharmacy Service 4. Displaying the approval letter for 24 HRs clearly in the pharmacy Note: Renewal of 24 HRs service can be done one month prior the expiry date Free of charge Two Working Days 35 36

21 Login by username & password at: eservices. dha.gov.ae/ Web/ default.aspx Fill application for Renew Facility * Pay fees Upload DED trade license Issue license and delivered by courier *Requirements: Renewal of Healthcare Professional through Facility management 1. Upload Valid passport copy including Visa copy ( if applicable) 2. Upload Malpractice Insurance 3. Upload Primary Source Verification Report (PSV) if available 4. Upload Required CME hours as per the Professional Qualifications Requirements (PQR) accessed on: Healthcare%20Professionals%20Qualification%20Requirements%20 (PQR)% pdf 5. Upload Medical fitness Test for applicants above 65 years old. Fitness test must be conducted in facilities Health care professional Title Fees Courier fees Physicians/Dentists AED 3020 AED 20 Nurses/Allied Health/TCAM AED 1020 AED 20 Five working days 37 38