Sterile Services Best Value Group Report

Transcription

1 Sterile Services Best Value Group Report Jo Kerrigan, Group Facilitator Telephone: Fax: NPAG 2015 The NPAG is a part of the East of England Ambulance Service NHS Trust 1

2 MISSION STATEMENT To improve access to Healthcare by developing, influencing and making recommendations on policy, planning and delivery of sterile and decontaminated products INTRODUCTION The Sterile Services Best Value Group (SSBVG) is one of twenty-one Best Value Groups organised by the National Performance Advisory Group (NPAG). All NPAG Best Value groups are member driven with agendas, dates and venues decided by members. The SSBVG consists of subscribed members with an elected Chair and Vice Chair, supported by a facilitator from NPAG. 27 members from 19 organisations registered for the series of four meetings held between June and March 2014/15. This report briefly summarises the group s discussion subject matters and the presentations from external speakers. As the group facilitator, I would like to take this opportunity to thank the Chairman Jenny Tebby who is stepping down for the next round, and the members for their continued enthusiasm and participation in the meetings this year. Jo Kerrigan NPAG Best Value Group Facilitator MEETING VENUES The four meetings for this rotation have all been located at the Royal Asiatic Society close to London Euston train station. This is mainly for ease of access for delegates coming from all sides of the country. DISSEMINATION OF SSBVG INFORMATION All presentation slides, notes and tabled documents are made freely available to Group members. The NPAG Network Manager maintains a library and register of all documents/papers for distribution upon request. These are also made available to members of other NPAG Benchmarking groups, with the agreement of the originator. NETWORKING The delegates have expressed the importance of forums in which they can network with others carrying out the same roles across the country where delegates can ask questions without concern. KEY HIGHLIGHTS 2014/5: PRESENTATIONS Presentations have been sent to the delegates, and the contact s for the presenters have been included below. NPAG 2015 The NPAG is a part of the East of England Ambulance Service NHS Trust 2

3 EN ISO 13485:2012 QUALITY MANAGEMENT SYSTEM - PLASMED Charles Bright, Principal Consultant for Plasmed, attended the first meeting of this round to provide a gap analysis between ISO 13485:2003 and ISO 13485:2012 at the request of the delegates. Charles is an experience auditor and was able to impart the new requirements for the ISO 13485:2012 and the changes to the Medical Devices Directive, with understandable and evidential applications. plasmed@hotmail.co.uk MS 1 Simon Jackson - Managing Director, Medical Standard 1 (MS1) explained the tools available to integrate the services offered by MS1 are available to all providers of track and trace systems for: Owned Sets Commercial Loan Equipment Business Continuity Pooled Equipment Technology Coding Requirements Audit History and Documentation The group could see the benefit of this system, especially for overcoming the issues with commercial loan sets. simon.jackson@ms1uk.org EN ISO KEEPING IT UNDER CONTROL - BES DECON LTD Garth Rowbottom - Decontamination General Manager at BES Decon, provided the delegates with information regarding the standards for ISO Requirement for Material and Packaging Systems, and ISO Requirement for Validation. Garth provided detail of the Critical Parameters, which must be monitored to adhere to the standards and the impact on the types of products, which could meet these, and those that couldn t, which are in use. garth@besdecon.net WHY BUYING QUALITY IS BEST AMITY INTERNATIONAL Richard Crossland - Sales & Marketing Manager at Amity International spoke to the delegates regarding a project carried out to obseve the residual level of protein left on equipment and samples and how these varied over differing chemicals. The pro-reveal system was used to record the results of these trials. The results had a surprising result and may make you think about the types of chemicals you choose to use. NPAG 2015 The NPAG is a part of the East of England Ambulance Service NHS Trust 3

4 THE MIS RACK MYTH. MEDISAFE INTERNATIONAL Jason Evans - UK Business Development Manager at Medisafe International, discussed the myth behind MIS racks and superior clean of an ultrasonic cycle. This is a subject that has arisen during various meetings. The delegates were able to ask questions, to improve their knowledge of the mechanical cleaning action of cavitation, flushing and irrigation to loosen and remove soil/ bio burden from medical devices. The results from the MIS rack case study clearly demonstrated the superiority and importance of the ultrasonic cycle. jevans@medisafeinternational.com LIST OF OTHER KEY ITEMS DISCUSSED During the year members at the meetings discussed the following key items: On-going Audit returns and Non-Conformances Learning from the Group before your audit. Transportation of Medical Devices Taking on Endoscopy Reprocessing Tracking and Traceability Cost Savings and limitations Difficult to clean devices and outcomes MHRA reports and outcomes Da Vinci Robotic equipment reprocessing Chemicals and equipment in use by the group Tendering and pre-purchase questionnaires Hints to stop your NHS department from a private take over Vacuum Packing Endoscopes v s Drying Cabinets Contingency systems Containerisation, and how do you know that it stays sterile? Sharing documentation Planned preventative maintenance Available training Common operational issues. PLANS FOR NPTMG GROUP The group have asked for speakers to present on subjects to increase knowledge rather than solely on their product. With this in mind we are currently in talks with companies to organise presentations based on the delegates requests. These include: Water quality/ water testing/ What s in our water Common autoclave failures and why Archiving records legal requirements Clean room Standards and test methods Water treatment/ RO plants/ Pump systems the workings NPAG 2015 The NPAG is a part of the East of England Ambulance Service NHS Trust 4

5 Single Instrument tracking and marking Jag and CSC what we need to know Bowie Dick and other sterilization testing - manual and automated. And many more SSBVG MEMBERS There are currently members that are Decontamination Leads, Sterile Services Managers and Supervisors, from across the country including the Channel Islands, Doncaster, Liverpool, Norfolk and South Devon. NPAG DEVELOPMENTS CPD Certification The NPAG is a member of the CPD Certification Service. CPD Certification is a formal recognition of the contribution that membership makes to members' continued professional/personal development. At the end of the annual round of meetings, members will receive certificates of attendance for all meetings attended during the year to evidence the contribution made as part of lifelong learning. NPAG NetWork The NPAG NetWork provides the facility for members to ask questions of any individuals, group or groups within the overall NPAG membership. Questions can be sent to the NetWork Facilitator who disseminates them across the NPAG membership. Responses are collated and returned to the originator and others who declare an interest in the question asked. NPAG Library The NPAG Library holds presentations from NPAG best value groups and conferences, together with policy and other documents sent in by members. Access to these items is via the NPAG NetWork coordinator. NPAG Website The NPAG website includes a private members Area for each of the NPAG BVGs. Through these sites, BVG members can access and download meeting agendas, minutes, presentations and survey forms. The areas are password protected. NEW TO NPAG MEMBERS REFERRAL SCHEME AND DISCOUNTS NEW: Members Referral Fee Introduce a friend and get 1 meeting for free. A member referral resulting in another Trust / Organisation registering for full membership of the same group will result in the referring member qualifying for a one meeting discount* The discount applies to the full membership fee only (not applicable to the 2nd member rate). The discount will be applied once, at the start of the current meeting round. Mid round NPAG 2015 The NPAG is a part of the East of England Ambulance Service NHS Trust 5

6 membership referral discounts will be processed at the start of the following year s membership round. Multiple referrals will result in multiple discounts up to four referrals per meeting round. *Equivalent to for the Sterile Services BVG. Second Club Membership - A 10% discount will be applied when an existing NPAG member joins an additional Group. This does not apply to the 195 second member rate. FURTHER INFORMATION & CONTACT DETAILS For further information about the Sterile Services Best Value Group please contact Jo Kerrigan on or jo_kerrigan@hotmail.com For further information about the National Performance Advisory Group and its Benchmarking and Best Value activities, please contact the NPAG on: Telephone: Fax: NPAG 2015 The NPAG is a part of the East of England Ambulance Service NHS Trust 6

7 The NPAG organises and facilitates a national network of Best Value Groups that enables members to share experience, identify good practice; innovation and information to assist individual managers develop their own service improvement action plans. For further information on NPAG Best Value Groups, please contact the NPAG office for further details. List of Best Value Groups Clinical Engineering North Clinical Engineering South Estates Services Facilities (North) Facilities (South) Health Visiting & School Health Services Development Network National District Nurses Network NHS Sustainability Lead Network NHS Transport & Logistics Nursing & Temporary Staffing Health, Safety & Risk Management Operating Theatres Services Project Management Resilience Development Network Sterile Services Benchmarking Club Telecoms Waste Management Services CPD Certification is a formal recognition of the contribution that BVG membership makes to members' continued professional/personal development. Members receive CPD certificates of attendance for all meetings attended during the year to evidence the contribution made as part of lifelong learning. For further information on the NPAG and our future activities, please contact Marie Cherry or Gemma Aitchison by telephone on , or by on marie@npag.org.uk or gemma@npag.org.uk. NPAG 2015 The NPAG is a part of the East of England Ambulance Service NHS Trust 7

8 Available to all members of NPAG Benchmarking and Best Value Groups, and individual subscribers, the NPAG NetWork provides the facility for members to ask questions of any individuals, group or groups within the overall NPAG membership. The response to questions raised has been excellent. The NPAG NetWork provides a managed forum for colleagues to share information - saving time and money in not re-inventing the wheel! Questions raised in the past month have included the following topics: - Core visiting hours Mobile Theatres Trust Owned Staff Accomodation Job Description for Domestic Services Managers Thank you all who have responded! For full details of how to use the NPAG NetWork, please contact npagnetwork@npag.org.uk. Forthcoming NPAG Events Please visit for all our current course, workshops, training & BVG meetings. Telephone: or gemma@npag.org.uk or marie@npag.org.uk Summer 2015 Occupational Health & Safety Modules Please contact Gemma for details. 15 th September 2015 Annual Clinical Engineering Conference Please contact Gemma for details. Putting the Patient First Customer Care and Communication Skills in the NHS Training Workshop A one day workshop for NHS professionals, reinforcing customer care best practice so that patients receive the best possible experience through our people, always Putting the Patient First: Understanding the impact of your own behaviour on others How to handle challenging situations and people Effective communication techniques Understanding and managing patient expectations Identifying how and why perceptions are formed Proactive versus reactive behaviour Demonstrating a positive attitude Taking ownership Please contact Marie to organise your on-site workshop. Autumn 2015 Bariatric Workshop A one day specialist workshop aimed at anyone in the healthcare sector who is involved in the management overall experience and care of bariatric patients. This workshop will provide an insight into their needs and how we can respond looking at strategic planning and customer care. Please contact Marie for details. NPAG 2015 The NPAG is a part of the East of England Ambulance Service NHS Trust 8

9 REGISTRATION FORM Sterile Services BVG 2015/16 ORGANISATION ADDRESS Type of organisation: NHS Social Enterprise Other Member 1 for a 550 fee (4 meetings) Member 2 for an additional 195 NAME POSITION SPECIAL REQUIREMENTS (Dietary/Access) PHONE NO. Reservations Please send completed booking form to: (Photocopies acceptable) National Performance Advisory Group 87 Coval Lane Chelmsford Essex, CM1 1TQ Tel: Fax: gemma@npag.org.uk Invoicing If the invoice address is different from that above please enter address below BOOKING CONDITIONS: A VAT invoice will be issued. VAT Registration No VAT applies to any NHS organisation outside England and to any non-nhs organisation. Payment is due on receipt of invoice. DO NOT send payment in advance of receipt of invoice. When invoice is received, payment should be made to East of England Ambulance Service NHS Trust. ALL cancellations must be in writing. Cancellations received up to 2 weeks before the date of the first meeting will receive a full refund less an administration charge of 100. After this date refunds cannot be made. A substitute is acceptable. NPAG cannot be held responsible for any travel expenses or accommodation costs in the event of a cancellation or postponement of a meeting, workshop or an event. A 10% discount will be applied when an existing NPAG member joins an additional Group. This does not apply to the 195 second member rate. I confirm that I have read and accept the above BOOKING CONDITIONS and would like to register as a member of the Sterile Services Best Value Group Please invoice me for payment. Authorisation Signature Your Order Number. NPAG 2015 The NPAG is a part of the East of England Ambulance Service NHS Trust 9