KAMLOOPS REGIONAL CORRECTIONAL CENTRE STANDING OPERATING PROCEDURES. All severing pursuant to s.15 Page 1 JAG

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1 KAMLOOPS REGIONAL CORRECTIONAL CENTRE. STANDING OPERATING PROCEDURES UPDATED November 1, 2012 All severing pursuant to s.15 Page 1

2 Purpose: KRCC Standing Operating Procedures follow the direction of the BC Corrections Branch Adult Custody Policy. SOPs supplement the branch policy in providing staff with established procedures to follow as it pertains specifically to Kamloops Regional Correctional Centre. The first place of reference for all policy and procedure should be the Corrections Branch Adult Custody Policy. All severing pursuant to s.15 Page 2

3 Chapter 1 Security and Control November 22, 2010 Page:1 1. Security and Control 1.1 Institutional Security Central Control Control is responsible Only those staff that have received the approved training and completed the control officer training checklist with the Control Supervisor may work in control. The Control Area is restricted Key Control All severing pursuant to s.15 Page 3

4 Chapter 1 Security and Control November 22, 2010 Page: Access Cards All severing pursuant to s.15 Page 4

5 Chapter 1 Security and Control November 22, 2010 Page: Unit Cell Door Procedures All severing pursuant to s.15 Page 5

6 Chapter 1 Security and Control November 22, 2010 Page: All severing pursuant to s.15 Page 6

7 Chapter 1 Security and Control November 22, 2010 Page: Cell Call buttons Every cell in the living units and A&D holding cells have cell call buttons. If the button is used, an audible and visual alarm will sound. Upon hearing a call button alarm, Staff will determine the unit and cell the call originated from.. All cell call alarms received are to be treated as a serious situation until an attending officer can verify the circumstances to be real or false. All severing pursuant to s.15 Page 7

8 Chapter 1 Security and Control November 22, 2010 Page: Smoke Detector Alarms Each cell in the living units, all corridors, stairwells and common areas are equipped with smoke detectors and if activated will alarm Any smoke detectors found to be faulty must be reported to the control supervisor or the ADW immediately Interlock Violations Interlock violation refers to certain sets of doors that are programmed to alarm as the door from the salleyport into the kitchen. l not be opened at the same time Common Room Door Access Living Unit staff will check the common room for damage or contraband before allowing the inmates access Inmate Access to Stairwells Stairwell #2,4,6 are designated for use by inmates. In other stairwell inmates must be accompanied by staff All severing pursuant to s.15 Page 8

9 Chapter 1 Security and Control November 22, 2010 Page:7 Inmates working on the janitor crew may be granted access to stairwells to clean. The Janitor Officer will notify control when an inmate will be in a non inmate access stairwell All severing pursuant to s.15 Page 9

10 Chapter 1 Security and Control November 22, 2010 Page: Controlled Door Access Health Care Door Control All severing pursuant to s.15 Page 10

11 Chapter 1 Security and Control November 22, 2010 Page:9 The H/C Officer will escort the nurse when they have to deliver medications to the units. The health care medications pass though window is to be secured when not in use. All severing pursuant to s.15 Page 11

12 Chapter 1 Security and Control November 22, 2010 Page: Sentence Management Door Control Admission to the Laundry is restricted All severing pursuant to s.15 Page 12

13 Chapter 1: Security and Control Authorized by: E.Vike Warden May 28, Contacting WSI after hours Document the call and outcomes to include as part of a post incident review. All severing pursuant to s.15 Page 13

14 Chapter 1 June 6, 2011 Page: Receiving Money at Reception for Inmates Members of the public may drop off money for an inmate at reception during normal business hours or at the completion of a visit. The officer receiving the funds must check CORNET to ensure the inmate is in our custody. Any persons dropping off money are required to show government issued photo ID. A numbered receipt, from the receipt book provided by the Business Office, is to be written for any monies received. The officer receiving the monies will detail on the receipt the date, inmate s name, name of the person dropping off the money, and note whether it is cash or money order. If cash is being left, the officer must note the denomination received. The CS number is only to be written on the yellow and pink copies. The officer must indicate that the funds were received at the reception desk and clearly write their name and signature. Personal cheques are not to be accepted. If a person is dropping off a business or government cheque for an inmate the receiving officer is not to issue a receipt. Instead the officer will photocopy the cheque, sign and date it as received, and issue this as a receipt to the person. The cheque will then be placed in an envelope with the date, inmate s name, CS number, and name of the person dropping off the money. The white copy of the receipt is given to the person leaving the funds, the pink copy is sent to the Business Office and the yellow copy is left in the receipt book. The funds and receipt will be placed in an envelope and left in the for pick up by the business office. A copy of the receipt for money will be forwarded to the DW of Operations. All severing pursuant to s.15 Page 14

15 Chapter 1: Security and Control Authorized by: E. Vike, Warden Magnetic window covering Magnetic window coverings can be utilized for security, safety and privacy issues within the correctional centre Authorization Window coverings require authorization by the officer in charge such as assistant deputy warden, correctional supervisor or emergency response team commander. 1. Window coverings are to be utilized for incident control within the centre and are to be removed once the situation is under control. 2. Window coverings are not to be used as a punitive measure Counts Staff will be required to perform a visual check to ensure the safety of the occupants Documentation The reason and length of time that the windows were covered are required to be documented on the occupant s CORNET log. All severing pursuant to s.15 Page 15

16 Chapter 1 Security and Control Page: Physical Security Inspection Routines Security Inspection unit staff will do a security inspection and complete the checklist in the living unit report. Living unit staff will check the common room for damage or contraband before allowing the inmates access. The visits officer is to complete a security inspection of the visit area which will include and complete the checklist. The unit officer, upon arrival, and when leaving the gym for their scheduled unit gym period, will complete a security inspection of the gym, checking and complete the checklist. Emergent and non-emergent deficiencies are to be reported to the control supervisor. Deficiencies, which might impact security, will require attendance of a correctional supervisor to assess the risk and to institute a strategy to manage the risk. Details of deficiencies are to be recorded in the incident log book and the living unit report Security Inspection staff will physically and visually inspect their unit and the cells within it for evidence of wear or tampering. The inspection is to include: doors, locks, electrical outlets, TV cable, light fixtures, windows, bars, vents, millwork, appliances, hardware, welds, caulking and any other security component. The cell call button is to be tested Emergent and non-emergent deficiencies are to be reported to the control supervisor. All severing pursuant to s.15 Page 16

17 Chapter 1 Security and Control Page:2 Deficiencies which might impact security will require attendance of a correctional supervisor to assess the risk and to institute a strategy to manage the risk. Details of deficiencies are to be recorded in the incident log book and the living unit report Perimeter Security A physical and visual inspection of the perimeter and external buildings, all perimeter fencing, building exteriors and all locks, doors, and gates will be completed, looking for wear and tampering, contraband and to ensure perimeter security integrity. All severing pursuant to s.15 Page 17

18 Chapter 1 Security and Control Page: Perimeter Security Breaches Any security breaches discovered; suspected breaches or deficiencies which might impact security, the correctional supervisor is to be contacted immediately. The correctional supervisor will assess the risk and will institute a strategy to manage the risk. Suspicious persons or vehicles in or around the correctional facility are to be reported to the control officer immediately. The correctional supervisor will be contacted immediately to determine further action. Details of deficiencies are to be recorded. In the event that an officer, while conducting perimeter checks, detects a security breach in progress they will immediately The officer detecting the security breach in progress will The officer will All severing pursuant to s.15 Page 18

19 Chapter 1 Security and Control Page:4 All severing pursuant to s.15 Page 19

20 Chapter 1 Security and Control Page: Policy Compliance Check Correctional supervisors will be required to conduct compliance checks in order to ensure that both Adult Custody Policy and KRCC Standard Operating Procedures are adhered to in a consistent manner. This will consist of both regularly scheduled checks and triggered checks in order to determine the level of compliance with safety and security standards and policies, and to ensure the appropriate corrective action is taken Routine Checks Routine checks will be recorded on the duty checklist daily. The duty checklist will be started by each operational correctional supervisor, handing off their list to the next shift supervisor for completion. The supervisor will hand in a hard copy of the duty checklist to the ADW at the end of the final shift. All corrective action will be recorded by the correctional supervisor. Any performance concerns will be reported to the department ADW and the appraising correctional supervisor. The duty checklist will be forwarded to the ADW at 2200 hours daily Operations Correctional Supervisor Role As part of the operations correctional supervisors daily routine, they will supervisor will be required to: During that time the operations correctional Review and sign the unit incident book, Review and sign the cell inspection sheet, Review and sign in to the unit log book, Complete any inmate requests for the operations correctional supervisor, Respond to inmate complaint forms, Check the overall cleanliness of the unit/staff station and office, Conduct regular security discussions with individual unit staff. Operations correctional supervisors to ensure general tidiness of the unit, office area, and to pick up any outstanding paperwork. They will also touch base with the unit staff on issues or concerns regarding their unit. All severing pursuant to s.15 Page 20

21 Chapter 1 Security and Control Page: a Meal Cart Procedures The operations correctional supervisor will observe the unit officer distribute and supervise the inmate s meals to ensure compliance with local Standing Operating Procedures b Unit Log Books/Incident Books The operations correctional supervisor will review entries in the unit log book to ensure entries are being completed in accordance with local and provincial policy c Pat Frisk The operations correctional supervisor will observe the unit officer conduct a pat frisk of inmates entering the unit to ensure compliance with Adult Custody Policy and local d Formal Count/ ID Count The operations correctional supervisor will attend to observe staff conducting a formal count or identification count to ensure that both Adult Custody Policy and local are being followed. o o o e Cell Inspection Each operations correctional supervisor will attend to observe cell inspections being completed according to local. They conduct checks on cells. formal cell inspections will be conducted with available correctional supervisors and managers. Correctional supervisors and managers will inspect the unit cells and give direction to the unit officer as to what tasks the inmate needs to complete in order to have their cell pass inspection. Each operations correctional supervisor will sign the cell inspection sheet in each unit on their assigned floor f Unit Cell Frisks Each operations correctional supervisor will attend and observe to ensure unit staff is completing a frisk local policy. cells according to All severing pursuant to s.15 Page 21

22 Chapter 1 Security and Control Page: g Client Log File reviews Each operations correctional supervisor will review CORNET entries each month for those units assigned to them to ensure admission summaries, shift summaries, and month end summaries are completed as required by policy Programs Correctional Supervisor Role As part of the correctional supervisors of programs daily routine, they will During that time the programs correctional supervisor will be required to: Review and sign into the unit book, Check to ensure the area surrounding Healthcare boxes are free of clutter, Check to ensure appropriate janitor supplies are in each unit, Check unit common room equipment, Review and sign gym security checklist, Check to ensure the CAR and Inmate Information sheets are posted in each unit, Inspect specific program areas, Check to ensure appropriate frisks are completed (i.e. crummies, work crews, Dufferin House cells), Check to ensure WHMIS sheets are posted in the units and all appropriate areas, Complete any inmate requests for the program correctional supervisor, Respond to inmate complaint forms, Check the overall cleanliness of the unit and Have regular security discussions with individual unit staff a Inspections o The programs correctional supervisor will attend program area to ensure compliance with local standard operating procedures. All severing pursuant to s.15 Page 22

23 Chapter 1 Security and Control Page:8 o o The programs correctional supervisor will ensure each unit has the appropriate amount of janitor supplies, the area surrounding the Healthcare box is free of clutter, the common room equipment is functional, WHMIS sheets are posted in the units and all appropriate areas, and check to ensure that the CAR and inmate information is posted in each unit. The programs correctional supervisor will review and sign the gym security checklist b Unit Log Books The programs correctional supervisor will review entries in the unit log and gym log books to ensure entries are being completed in accordance with local and provincial policy. o o o o c Frisking The programs correctional supervisor will observe the unit/crew officer conduct frisks of inmates returning to KRCC to ensure compliance with Adult Custody Policy and local. The programs correctional supervisor will observe the crew officer conduct frisks of the crummies to ensure compliance with Adult Custody Policy and local. The programs correctional supervisor will attend the Dufferin House to ensure unit staff is completing a frisk of cells in accordance with to local policy d Dufferin House Cell Inspection The programs correctional supervisor will attend the Dufferin House for cell inspections. All severing pursuant to s.15 Page 23

24 Chapter 1 Security and Control Page: e Client Log File Reviews Programs correctional supervisor will review Cornet entries each month for to ensure admission summaries, shift summaries, work reports and month end summaries are completed as required by policy Client Log Entries The IPO CS will need to ensure that daily Client Log entries are completed on all inmates placed on section 24 of the Corrections Act Regulation and those inmates on the enhanced supervision unit. The IPO will also be required to review these entries for behavioural concerns and appropriate documentation. The IPO will notify the designated manager when a 24.1 review is required per CAR Triggered Compliance Checks Triggered compliance checks are initiated by the deputy warden in order to address specific policy compliance concerns or policy reviews. The deputy warden will specify the timelines and frequency of checks that are required. Triggered compliance checks will be recorded on the policy compliance checklist. All corrective action will be recorded by the correctional supervisor. Any performance concerns will be reported to the department ADW and the appraising correctional supervisor Policy Compliance Checks Monthly Report The department ADW will monitor the completion of the CS duty checklist. The ADW of regulations will record on the ADW shift summary what steps were taken to monitor and ensure CS duty checklists are completed to policy. The department ADW will review the completed CS duty checklists with the deputy warden at their meetings. All severing pursuant to s.15 Page 24

25 Chapter 1 Security and Control Page: Communication Equipment Testing Living Unit Radios all communication equipment must be tested. All living units are issued a portable hand held radio Any missing or damaged living unit radios must be reported to the operations supervisor for investigation and the control supervisor for replacement Portable Radio each officer assigned a portable radio Any missing or damaged radios must be reported to their direct supervisor for investigation and the control supervisor for replacement Inspection of Fire Equipment All severing pursuant to s.15 Page 25

26 Chapter 1 Security and Control Page: Searches of Physical Plant Courtyards, Ball Field As per CAR Section 2 (1) (b) a daily exercise period of at least one hour, in the open air if weather and security considerations allow. When outside yard or the courtyards are used: Inmates will choose to go to yard or be locked in their cells. Staff on assigned to the units on the bottom level, will conduct the yard frisk prior to unlocking the unit and record this in the unit log book. They will inspect the yard for contraband and hazards (i.e. ice, snow etc.). Any concerns should be reported to the correctional supervisor of operations for a decision on the closure of the yard. Only one unit per yard for recreation purposes. Yard exercise period will be supervised by the living unit officer Living Units Living unit officers are to complete an inspection on all inmate cells in their living unit and record this on the daily cell inspection sheet. The correctional supervisor will sign off the cell inspection sheet in each unit of the floor they are assigned to. If a unit officer is unable to complete their daily cell inspection they are to contact the correctional supervisor. The living unit officer must have the authorization of the correctional supervisor to be excused from completing their daily cell inspection. This must be recorded on the cell inspection sheet and the living unit incident book. The living unit officer will be required to record in the unit log book the completion of the daily cell inspection. The unit officer must complete cell frisks daily and record this on the daily cell inspection report. All severing pursuant to s.15 Page 26

27 Chapter 1 Security and Control Page:12 The living unit officer must complete a frisk of the assigned area as detailed on the living unit report for that day. Unit staff working long afternoon shifts are to ensure the unit fridges are emptied on a daily basis. Unit staff will give inmates direction that no food items or drinks that were supplied by the kitchen or correctional staff will remain in the fridge overnight. If inmates leave any of these items in the fridge, they are to be disposed of appropriately. Commissary items that were purchased through canteen are allowed to remain in the fridge (e.g. Pop). In addition, the shift officer will check the fridge to ensure it is emptied Contractors working in the Living Units Tools and Inventory Unit Security Check All severing pursuant to s.15 Page 27

28 Chapter 1 Security and Control May 24, 2012 Page:13 The unit officer must complete cell frisks daily and record this in the report. The officer must complete a frisk of the assigned area as detailed on the living unit report for that day. Unit staff working long afternoon shifts is to ensure the unit fridges are emptied on a daily basis. Unit staff will give inmates direction that no food items or drinks that were supplied by the kitchen or correctional staff will remain in the fridge overnight. If inmates leave any of these items in the fridge, they are to be disposed of appropriately. Commissary items that were purchased through canteen are allowed to remain in the fridge (i.e. Pop). In addition, the unit officer will check the fridge is emptied oncoming security check in the morning Back Up All severing pursuant to s.15 Page 28

29 Chapter 1 Security and Control October 21, Counts Types of counts: Formal counts Informal counts and Identification counts Formal Counts KRCC Formal Count Times and Procedures Officers must physically observe and count each inmate in their area of responsibility, ensuring that they are checking for life signs (movement, breathing, rise and fall of the chest) and anything suspicious. Formal counts of all inmates are to be completed at the following times: Control will initialize each count by announcing a five minute warning to the formal count and instruct all staff and contractors to cease all movements. All non emergency movements of inmates, staff, contractors, and door calls will stop until the completion of the formal count. All formal counts, with the exception of the count, are to be conducted with the inmates secured in their cells or mustered at their work sites. Officers will conduct an identification count at All severing pursuant to s.15 Page 29

30 Chapter 1 Security and Control October 21, 2011 All severing pursuant to s.15 Page 30

31 Chapter 1 Security and Control October 21, Informal Counts KRCC Informal Count Times and Procedures Informal counts are to be conducted and recorded in blue ink in the area log book Identification Counts Officers will conduct an identification count All severing pursuant to s.15 Page 31

32 Chapter 1 Security and Control October 21, Visual Cell Inspection Anytime a secure classified inmate is confined to their cell, an officer must conduct a visual check of the secured inmate(s) at intervals. To accommodate the visual check interval will. This would include inmates classified as secure and confined to their cells on section placement, enhanced supervision, or lockdowns to accommodate other inmate s tier times. When medium classified inmate(s) are confined to their cell, an officer must conduct a visual check of the inmate(s) at intervals. All severing pursuant to s.15 Page 32

33 Chapter 1 Security and Control October 21, 2011 It is the unit officer s responsibility to arrange for a unit support officer to conduct a visual check if the unit is locked down and the unit officer is absent for yard, gym, lockdowns etc. Inmates housed in segregation/observation will be considered as secure inmates with regards to count requirements. An officer must conduct a visual check at intervals. Officers must physically observe and count each inmate in their area of responsibility, ensuring that they are checking for life signs and anything suspicious. When an officer is unlocking a cell, they will check the physical condition of each inmate in the cell, looking for life signs and anything suspicious. Visual checks are recorded in blue ink in the area log book. All severing pursuant to s.15 Page 33

34 Chapter 1 Security and Control September 16, Custody and control Housing overflows inmates in Admission Discharge (A/D) Use of Holding Cells Due to bedload requirements inmates may need to be housed in the A/D holding cells until cells in the units become available Control of Overflow inmates in Admission Discharge Use of Gym for exercise of Overflow inmates All severing pursuant to s.15 Page 34

35 Chapter 1 Security and Control September 16, Meal Cart Procedures All severing pursuant to s.15 Page 35

36 Chapter 1 Security and Control September 16, Access to Phone Calls Inmates will be allowed access to the ICCS phone while housed in the gym. Inmates should be encouraged to make all phone calls during this time period. All other phone call requests will be accommodated by A/D staff time permitting Once returned to A/D Access to outside yard Inmates housed in A/D as overflow will be given the opportunity to attend yard during their time in the gym. The overflow officer will arrange for a time to take all the inmates to yard by consulting with the CS to ensure the yard is not scheduled and with control to ensure the yard is free of other inmates. The Overflow Officer must be present in the yard with the inmates and must not leave any inmates in the gym. The Overflow officer is responsible for ordering shampoo, soap, utensils and other unit supplies Client Log Documentation Each inmate housed in AD as overflow must have a daily entry on their client log documenting their opportunity to use the gym, if they attended or refused yard, use of showers and phone as well as their attitude and conduct. This will be completed by the Overflow officer. All severing pursuant to s.15 Page 36

37 Chapter 1 :Security and Control Authorized by: E. Vike, Warden September 20, Inmate Meals Meal Times Meals will be served at the following times (approximately): Breakfast (Monday Friday) hrs Brunch (Saturday, Sunday and Stat. Holidays) hrs Lunch (Monday Friday) hrs Dinner (Monday Sunday) hrs Meal Selections Inmates, when admitted, will be asked by the unit staff to select a vegetarian or regular diet. This information will be recorded on the Client Log. An inmate is only allowed to change this selection once during their incarceration. When the inmate makes a onetime meal selection, changing it will be documented on the Client Log by the unit officer. Diabetic meals and special diets are provided only upon approval from the doctor. The kitchen must be informed when an inmate with a special diet, diabetic diet, or vegetation diet is moved to another unit Meal Allotment Inmates are entitled to one full meal only at each meal period. Portion sizes and condiments are detailed in the approved menu posted in each unit Cart Delivery Secure All severing pursuant to s.15 Page 37

38 Chapter 1 :Security and Control Authorized by: E. Vike, Warden September 20, Meal Cart Delivery Dufferin House All severing pursuant to s.15 Page 38

39 Chapter 1 :Security and Control Authorized by: E. Vike, Warden September 20, 2012 All severing pursuant to s.15 Page 39

40 Chapter 1 :Security and Control Authorized by: E. Vike, Warden September 20, 2012 Important Safety Precautions Meal Supervision Prior to the inmates taking their meals and prior to re-securing the meal cart for delivery back to the kitchen staff will thoroughly search the cart for contraband. The open custody officer and the officer delivering the meal cart will supervise the distribution of meals; ensuring inmates are allotted the proper amounts and portions. These staff will supervise the inmates during the meal as well. Inmates will not be permitted to store food items from their meals for longer than the day it was served. All severing pursuant to s.15 Page 40

41 Chapter 1 :Security and Control Authorized by: E. Vike, Warden September 20, Living Unit Meal Distribution The unit officer will record in the living unit log book the time the meal cart arrived and left the unit. Prior to any inmate removing items form the meal cart the living unit officer will: Check the cart for contraband in all areas of the cart including in and behind items, behind and inside the brew and soup jugs and trays) Verify that the correct number and type of meals were sent Ensure that the correct amount of milk, juice, coffee or soup was sent according to the menu Ensure the proper condiments were sent Count all lids, trays, ladles etc. Unit staff will determine which inmate(s) have not taken their meals and verify the following The inmate s well being and, Any concerns of intimidation or injuries All severing pursuant to s.15 Page 41

42 Chapter 1 :Security and Control Authorized by: E. Vike, Warden September 20, 2012 When inmates finish their meal they will place all excess food from their dishes into the garbage can and stack all trays and lids in the meal cart. All trays, lids, beverage and soup containers and ladles must be accounted for and returned to the kitchen Meal Distribution Segregation Offenders in Segregation/Observation are issued the same meals that are provided throughout the centre and served the allotted amount of food and drinks as on the approved menu. the meal slot on the bottom of the door.. The meals will be distributed through Each offender is issued a plastic knife, fork and spoon on each meal tray. The plastic utensils, any Styrofoam bowls, plates, extra cups and the meal tray must be returned after each meal. All food must be eaten during the meal period and extra is to be removed from the cell Meal Distribution Unit A and Unit B Offenders in unit A and B are issued the same meals that are provided throughout the centre and served the allotted amount of food and drinks as on the approved menu. Prior to any inmate removing items form the meal cart the living unit officer will: Check the cart for contraband in all areas of the cart including in and behind items, behind and inside the brew and soup jugs and trays) Verify that the correct number and type of meals were sent Ensure that the correct amount of milk, juice, coffee or soup was sent according to the menu Ensure the proper condiments were sent All severing pursuant to s.15 Page 42

43 Chapter 1 :Security and Control Authorized by: E. Vike, Warden September 20, 2012 Inmate who share tier time may come out together to retrieve their meals then return to their cells to and secured. All trays, lids, beverage and soup containers and ladles must be accounted for by the living unit officer and returned to the kitchen Designated Eating Area Inmates will eat their meals in the designated dinning area of their living unit or work program area. Inmates on Segregation, separate confinement status and Phase 1 and 2 of the ESP plan will eat their meals in their cells Saving Food/Food Storage Saving or storage of institutional food is not permitted past the day it was served. Living unit staff will ensure the inmate disposes of any excess food particularly fruit when completing cell inspections. All severing pursuant to s.15 Page 43

44 Chapter 3 Security and Control Authorized by: E.Vike March 22, Cell Lights Unit cell and unit lights will be turned on when units are unlocked in the morning and remain on until lockdown of the centre at During the months of daylight savings time, which begins on the second Sunday in March and ends on the first Sunday in November, daylight savings allows for more natural light and visibility during this time cell lights (excluding seg/obs) can remain off until 1000 hours during the week. All severing pursuant to s.15 Page 44

45 Chapter Security and Control Authorized by: E.Vike May 16, Inmate Cells Inmates will be assigned a cell by the Living Unit Officer. They shall not be relocated to another cell without the permission of the Correctional Supervisor. Unassigned cells will be secured from inmate access. Inmates are strictly prohibited from entering a cell other than their assigned cell Allowable Items in Cells All inmates received at KRCC will be issued upon admission the following clothing, bedding and items: - 2 pair trousers - 2 pair of shorts - 2 shirts - 1 pair of running shoes - 2 pair of underwear - 2 pair of socks - 1 set of long underwear (between October and April only) - 2 sheets - 2 blankets - 2 towels - 1 pillowcase - 1 inmate Smart Card. - 1 disposable razor - 1 tooth brush - 1 small tube of toothpaste - 1 comb - 1 cup - 1 each plastic knife, spoon and fork Inmates will be permitted to retain the following items from their personal property upon admission: - non-metal hairbrush similar to those purchased on canteen - wedding ring - medical bracelets - legal transcripts - nail clippers with the metal nail file removed - family photos - prescription glasses - hearing aid - orthopaedic devices - small address book similar to those issued through the chaplain. All severing pursuant to s.15 Page 45

46 Chapter Security and Control Authorized by: E.Vike May 16, 2012 Upon transfer only those canteen items purchased from other centres that are similar to sold at KRCC, is unopened or can be visually checked and verified contraband free are permitted to be retained by the inmate. In addition inmates are permitted the following items in their cells: - medicine pouches approved through the Program CS - religious medallions approved through the chaplain - one institutional personal cell effects container per inmate - one plastic chair only. - approved medical and treatment aids. - approved self-administered medication blister packages. - library books. - one garbage can per cell - soap - toilet paper - canteen items - one mattress per inmate - one pillow per inmate All personal effects should be stored / placed into a blue storage container supplied to each cell. Tampered blister packs and loose medication will be deemed contraband. Inmates are not permitted to convert canteen items for other usage (i.e. pop bottles to water bottles). Institutional food line items and condiments are not to be stored in a cell beyond the day that the food was dispensed. Food line items and condiments that are not consumed as required will be confiscated Cell Condition Each inmate is responsible for the daily cleanliness of their living areas including walls, floors, sink, toilet, windows and other property within their cells. Cleaning materials can be obtained from the living unit officer. Cell cleaning is to be completed by 07:45 hours weekdays and 11:30 hours weekends. The following standards of cleanliness are expected of inmates at KRCC: - Beds - are to be made hospital style, tucked in at the sides. - Blankets - folded at the foot of the bed. - Light fixtures - dusted, no lint, no covering of any kind. - Sink and toilet - completely cleaned inside and out. - Floor - free from dirt/lint. - Ledges - free from dust/lint and covering of any kind. - Mirrors and windows - wiped clean. - Clothes - folded and tidy. All severing pursuant to s.15 Page 46

47 Chapter Security and Control Authorized by: E.Vike May 16, Desk top - wiped clean and tidy, - Walls and doors - wiped clean. - Personal Effects - neat and tidy in the box provided Staff will make daily inspection of inmate s cells. Inmates are not required to be in their cell for inspection. They are, however, required to make the necessary adjustments as a result of the inspection. Any concerns should be recorded on the Living Unit Report. Staff will frisk cells and record this information on the Living Unit Report. Commercially developed pictures (cut outs) or drawings shall not be attached in any manner to any part of the cell or fixture, except photographs and greeting cards to the area designated above the desk. Vents, windows, smoke detectors or light fixtures are not to be covered. Bedding is not permitted to be used out of cells. Boxes are not permitted in cells for personal storage. No material of any kind is to be spread on the floor as a rug, i.e., blankets, towel, shirts, etc. No articles are to be placed on the ledge in front of the outside window or door view ports, and no floor, desk, toilet or ledge coverings are permitted Vacating Cells Upon discharge/transfer, an inmate shall vacate their assigned cell by: a) Removing all personal possessions. b) Removing all laundry and bedding c) Removing all garbage. d) Returning all library and unit books to their appropriate places. e) Cleaning their assigned cell to the required standards. The unit staff will inspect the cell for cleanliness and damage. In the instances that an inmate is moved from a cell and they do not have opportunity to pack up their belongings, the CS responsible for that area will identify an officer to bag up the cell effects. When the items are being bagged, they will need to be itemized with a copy of the list given to the inmate upon completion and the original document signed by the inmate and this recorded by the Unit Officer on the client log. This should be done as soon as possible to prevent effects from going missing. All severing pursuant to s.15 Page 47

48 Chapter Security and Control Authorized by: E.Vike May 16, 2012 All effects will be stored in the storage room until it can be moved All severing pursuant to s.15 Page 48

49 Chapter 1 Security and Control Authorized by: E.Vike June 23, Inmate Laundry Admission to the Laundry is restricted Inmate laundry exchange requests All inmate requests for laundry exchange or issue will be forwarded to the Laundry Officer who will complete the requests under the supervision of the Work Program CS Prior to requests being sent forward by the Living Unit Officer, the following points need to be considered: Are the clothes being exchanged damaged or altered? (i.e.: cut-off pants, T-shirts with ripped sleeves, written on, altered etc.) If there are probable grounds to believe that there has been a violation of CAR sec. 21 (1)(d), the officer will contact the CS of Operations for possible CAR violation report. Are the clothes from our centre? Is the request for clothing that is not authorised in certain areas of the centre? For the Laundry Officer to be able to complete these requests, the information must be clear, the name of the inmate and CS number must be written, and any other relevant information must be included. Requests for laundry exchange are to be placed in a plastic bag with the clothes to be exchanged, and dropped off in the bin marked "laundry exchange" inside the Admissions and Discharge inmate shower room area. No laundry requests for exchange will be completed without the inmate s clothing to be exchanged included with request. All severing pursuant to s.15 Page 49

50 Chapter 1 Security and Control Authorized by: E.Vike June 23, 2009 Once these requests are completed, the Laundry Officer will place the completed request form in a bag with the new clothing. The Laundry Officer will make a CLOG comment detailing the results of the request. The Laundry Officer will contact the Living Unit Officer and let them know the completed request and laundry may be picked up Issuing of inmate clothing When an inmate puts in a request to receive clothing that he states he was not given upon admission to the centre, the Living Unit Officer will first review the inmate s CLOG to see what comment was made upon admission. If there is a comment that was made upon admission stating the inmate did not receive his full complement of clothing or bedding, the request will be forwarded. If there is a discrepancy regarding the inmate s clothing allocation, the Living Unit Officer will attend the inmate s cell and itemize the clothing articles. If the itemization shows a shortage the CS Operations will be contacted to resolve the matter. Any laundry requests that are not for exchange are to be placed in the Laundry Officer mail-basket outside of the Control Supervisor s office. Requests for shoes are to go to the Admissions and Discharge Effects Officer. Inmates will be called to A&D by the Effects Officer when the shoes are to exchanged. All severing pursuant to s.15 Page 50

51 Chapter 8 Inspections, Safety and Regulatory Services Authorized by: E.Vike June 23, Temporary housing of inmates during unit renovations Timeframes Inmates will be required to be housed in the gym in order for contractors to complete renovations in the designated living units. The living unit staff will be required to move inmates to the gym at and will return the inmates to the unit unless construction timelines dictate otherwise. support officer will be present in the unit hours to assist the living unit officer in waking up the inmates and escorting them to the gym. All inmates scheduled for transfer, discharge or court will be sent to Admissions and Discharge prior to the inmates being moved to the gym Allowable items in the gym Inmates will only be permitted to bring, from the unit, their personal items (hygiene items, canteen, book, writing material etc.) in one plastic tote, one pillow, and one blanket Meal Supervision Inmates will eat all meals in the gym. All severing pursuant to s.15 Page 51

52 Chapter 8 Inspections, Safety and Regulatory Services Authorized by: E.Vike June 23, 2009 Inmates will only be permitted to eat their meals at the tables provided. The supervision of inmates during meal time and the distributing of meals is the same in the gym as in the units. See the KRCC Standard Operating Procedures Inmate Meals. Food will only be stored in the fridge provided Security Checks gym. This includes report. unit staff will do a security inspection of the. Complete the checklist in the living unit The program recreation officer will complete a security check of the gym when the unit inmates return to their unit for the evening and prior to commencing normal gym activities Personal Mobile Transmitters (PMT) testing Staff are required to test their PMT Out of bounds area Door Security Inmates will only be permitted to enter and leave the gym through the front entrance door All severing pursuant to s.15 Page 52

53 Chapter 8 Inspections, Safety and Regulatory Services Authorized by: E.Vike June 23, 2009 Control must verify with the staff in the gym that the inmate has permission to enter or leave the gym. This is done by The door to the shower room must be The doors from the gym into the yard must be secured at all times, except when moving inmates into the yard Unit Cleaners Unit staff will ensure the unit cleaners are cleaning all areas of the gym, including the floors, showers, and washrooms. Unit cleaners will be used to set up and put away all items, furniture and appliances used during the occupation of the gym by the unit inmates Yard supervision Inmates housed in the gym will be permitted to access the yard during their normal unit yard time. The unit officer will take the inmates to yard and the program recreational officer will remain in the gym to supervise the remaining inmates Lunch and coffee breaks Morning coffee break relief will be provided. Half hour lunch-break relief will be provided Afternoon coffee-break relief will be provided. All severing pursuant to s.15 Page 53

54 Chapter 8 Inspections, Safety and Regulatory Services Authorized by: E.Vike June 23, Living unit reports The living unit officer will continue to complete their living unit report when occupying the gym Medication All medication will be dispersed as per policy in the gym office during the time that the unit is housed in the gym. The escorting officer and the nurse will be required to enter the gym through the front door ( ) Laundry exchange The inmates access to laundry facilities will be limited while housed in the gym. They will be permitted to exchange their clothing only not bedding. The unit officer will create a list of sizes and quantity of required clothing the day before and forward that list to the laundry officer. The laundry officer will bring the clothing to the gym o for a one-to-one exchange. All bedding can be washed by the inmates Clean up at the end of each day The living unit officer will ensure that the unit cleaners return all items (tables, chairs, mattresses, appliances, etc.) to storage. The unit cleaners will be required to clean the gym and have it ready for normal gym use by other units in the evening Security check of unit prior to nightly occupation All severing pursuant to s.15 Page 54

55 Chapter 1 Security and Control Authorized by: E.Vike January 10, Inmate Forms Each officer must ensure that when they complete any type of form that they must legibly print their name beside their signature Inmate Special Request Forms The inmate special request form is a numbered carbon copy form initiated by an inmate to address any requests not already approved in provincial policy or Standard Operating Procedure. Inmate special request forms are kept at the staff station and given to an inmate only after it has been determined by the officer that the inmate s request cannot be resolved by the unit officer. This would include checking on the inmate s Client Log to ensure the inmate s issue has not been addressed previously. Any staff receiving a request form from an inmate will: Ensure the details of the request are clearly written. Confirm the inmate s name, CS number, and location. Return the yellow copy to the inmate as a receipt. Provide pertinent written information on the request relating to action taken to resolve it in the designated area. Forwarded or for your consideration is not adequate. Sign and clearly print their name and date in the designated area. Place in the Operations or Program CS basket in the unit. Log request number and topic of request on client s Client Log. The correctional supervisor will: Once per shift, the correctional supervisor of Operations and Programs will attend to the unit, review and attempt to resolve any requests. They will forward requests for other departments and log that they have done so. If a correctional supervisor is able to resolve the request at their level, the details will be recorded on the form and both the pink and white copies will be forwarded to administration for entry and the white copy will then be returned to the inmate. All severing pursuant to s.15 Page 55

56 Chapter 1 Security and Control Authorized by: E.Vike January 10, 2011 If the request remains unresolved the correctional supervisor will record the details of steps taken to resolve and forward to the appropriate person Health and Dental Services Request Form Inmates may access Health Care services by completing a health and dental request form. This form is a triplicate, confidential form completed by the inmate. The form is not given to the unit staff for comments, signature, or submission. The inmate keeps one copy and he then places the other two copies in the Heath Care request box located on each unit. The request should not be handed to the unit officer. The inmate should be instructed to place the request in the Health Care request box, so that confidentiality can be maintained. The nurse will retrieve these requests daily Inmate Complaint Forms The officer will give an inmate a complaint form when requested. The officer receiving the complaint form will interview the inmate to determine the full details of the complaint and will attempt to resolve it at their level. If the officer is unable to resolve at their level, he/she will document on the form the details of the complaint and the steps taken to resolve it. The officer will print their name, sign and date the form, and return the yellow copy to the inmate before forwarding the remaining copies to the applicable CS. The officer receiving the complaint form will record on Client Log the complaint number, actions taken to resolve it, and who the complaint form was forwarded to. The applicable CS will take all necessary steps to resolve the complaint including interviewing the inmate to obtain more details, to attempt to resolve the breach or to explain policy concerns to the inmate. All severing pursuant to s.15 Page 56

57 Chapter 1 Security and Control Authorized by: E.Vike January 10, 2011 If the complaint was resolved at the CS level, the CS will document on the complaint form the resolution, date of resolution, and that the inmate considers the complaint resolved. This will be recorded on the inmate s Client Log along with the complaint number. The copy of the complaint will be forwarded to the department head for review and sign off. If the issue cannot be resolved at the CS level, the CS will document, on the complaint form, all steps taken to resolve the complaint and any applicable policy regarding the complaint, then sign and date the complaint form. The complaint form will be forwarded to the appropriate department manager for resolution. If the complaint is pertaining to Health Care it will remain in the Programs CS basket for review prior to being forwarded to Health Care. Once Health Care has commented on the complaint form it is to be forwarded to the deputy warden of programs for review. The department manager will determine the suitable resolution, then record the decision on the complaint form. The office assistant in administration will return the white copy to the inmate, file the pink copy, and log the resolution. Upon receiving a completed complaint form in the unit, the unit officer will inform the inmate of the resolution and return the pink copy of the complaint form to the inmate. The unit officer will record, in the inmate s Client Log that he was informed of the resolution and the complaint number Pay Raise Request Inmates can apply for a pay raise every four weeks that they are working at their present work assignment. The pay raise will be completed on a 3 part special request form. The unit officer will complete their section and forward the request to the officer that supervises the inmate during their working hours. All severing pursuant to s.15 Page 57

58 Chapter 1 Security and Control Authorized by: E.Vike January 10, 2011 The request is then forwarded to the CS of work programs for review. The CS will complete the bottom portion of the request which indicates the amount of the raise and the date the raise is to take effect. The raise or denial of an increment is recorded on Client Log by the CS of work programs. The request is then returned to the unit where the unit officer will inform the inmate of the information Money Order Form Inmates may request to send out money from their account. Inmates cannot transfer money from their account to another inmate s account. The inmate must complete a special request form detailing the person s name, address, amount of money they wish to send out, why they wish to send the money, and the relationship to the person they are sending the money to. The form must be accompanied by an addressed envelope to send out the money order. Staff must comment on the inmate request, verifying the relationship via CORnet contacts, visits information, and mail log, then verify the inmate has the funds in his account. All completed forms are forwarded to the administration CS. The administration CS will forward any money order requests exceeding $ to the deputy warden of Operations for approval Phone Card Money Request If an inmate wishes to have funds transferred to his phone account, he must fill out a phone card funds request form with the amount. Upon completion, the form will be forwarded to Inmate Accounts Visitor Clearance Form Inmates are required to submit a visitor clearance form for screening of every person that wants to visit, including children; prior to a personal visit being booked. Staff must check to ensure it is fully completed and signed. All severing pursuant to s.15 Page 58

59 Chapter 1 Security and Control Authorized by: E.Vike December 16, Inmate Canteen Submitting Canteen Form Canteen requests must be received in the Business Office by 0700 hours on Tuesday. Late canteen orders will not be processed. There are no new intake or emergency canteens. Canteen orders for units E,F,G,H,J and SEG/OBS will be deducted from the inmate accounts on Wednesdays. Funds must be received in the Business Office by 1500 hours, Tuesday. Canteen orders for units A,B,C,D, and Dufferin House will be deducted from the inmate accounts on Thursdays. Funds must be received in the Business Office by 1500 hours, Wednesday. Canteen orders will be filled and delivered to units G,H,J, and Seg/Obs on Wednesdays; to units A,B,C,D,E, F, and Dufferin House on Thursdays Inmates Scheduled for Court Inmates who are scheduled to go to court but expect to return to KRCC, may submit an inmate funds management form to have their funds left in their trust account rather than sent to court with them. If an inmate does not fill out an inmate funds management form and their money is sent to court with them, they will not receive a canteen when they return from court. An inmate who leaves his funds in his trust account may submit a canteen request indicating he is going to court but expects to return. Their canteen order will be filled and delivered upon their return. The request must be received in the Business Office one business day prior to the day the inmate is scheduled to go to court. Staff must sign on the canteen form under approved, prior to submitting the canteen to the Business Office for approval. When All severing pursuant to s.15 Page 59

60 Chapter 1 Security and Control Authorized by: E.Vike December 16, 2011 approving, the officer is to check to ensure the following information is legibly completed by the inmate: Inmate s name CS number Living unit location Quantity, price, and taxes of each item Inmate signature The unit officer will also check to ensure the inmate has not exceeded the allowable items, including pop and self administered medication or the canteen amount of $100. Highlight all pop orders. Staff are to place in alphabetical order and forward to the Business Office Distributing Canteens A stores worker will deliver canteens to the units between 1200 and 1300 hours. The recreation officer will attend each unit with the stores worker to check the name list supplied against the names on the canteens delivered and sign legibly for having received them. If a canteen arrives for an inmate not in the unit, the recreation officer will establish the inmate s location and do one of the following: 1) If the inmate has been released or transferred the canteen will be returned to stores. 2) If the inmate has been moved to another unit not yet visited, his name will be added to the appropriate unit list and the canteen delivered as normal. 3) If the unit has already been visited, the recreation officer will bring the additional canteen to the unit and add the inmate s name to that list. This will be done after all other canteens have been delivered. Unit staff must secure all canteen deliveries in the unit office until they are able to distribute them. At the discretion of the unit officer, a unit support officer may be requested to be present when delivering canteen to assist in the supervision of the unit. Canteens will be distributed by staff in an orderly manner one inmate at a time. Inmates will not crowd the staff station or otherwise impede All severing pursuant to s.15 Page 60

61 Chapter 1 Security and Control Authorized by: E.Vike December 16, 2011 the delivery of canteen. Inmates will be called to the office one at a time to check their canteen items then sign the canteen form as having received them. Staff should be certain that the inmate signing for canteen is the one the canteen is intended for. If uncertain of the inmate s identity, the officer must check the inmate s photo on his phone card. By initialling the canteen sheet, the officer is witnessing that the correct inmate received the correct canteen items. Once the inmate has left the office with the canteen, they will not be able to claim for any missed items. All appropriately signed forms are to be returned to stores Errors on Canteen Orders The unit officer will note on the canteen form in red ink why any items are being returned and initial beside the notation. All overages and wrong items will be attached to the canteen form and returned to the Business Office. If an officer determines a canteen order contains a damaged item, shortage of an item, extra items, or the wrong item, the unit officer will note, in red pen, on the canteen form, the items and initial beside the notation. For all shortages, the Business Office will issue a canteen short slip and forward it to stores for processing the next business day. When the shorted items are sent to the inmate, unit staff will distribute them to the inmate, ensure the inmate signs for the goods received, initial verifying the inmate has received the item, and return the shortage slip to the Business Office. All severing pursuant to s.15 Page 61

62 Chapter 1 Security and Control November 11, 2010, Unit B Guidelines UB Guidelines for Tier Times Inmate Groups All severing pursuant to s.15 Page 62

63 Chapter 1 Security and Control November 11, 2010,2010 Factors to Consider All severing pursuant to s.15 Page 63

64 Chapter 1 Security and Control November 11, 2010,2010 Meals Medication Distribution Gymnasium Yard All severing pursuant to s.15 Page 64

65 Chapter 1 Security and Control November 11, 2010,2010 Unit Cleaners 2 cleaners will be hired. 1 GP cleaner and 1 PC cleaner will be used with their respective population. ) Cell Inspections Cell inspections will be completed and documented by staff. Unit B Status log The Status log is to be checked at the beginning of each shift and updated as offenders are admitted or discharged from Unit B. A daily copy is saved. Unit B All severing pursuant to s.15 Page 65

66 Chapter 11 Staffing Aug 24, Inmate Clothing All inmates will wear the institutional red shirts and pants when attending video court or any program such as visits, chapel, healthcare, school, etc. Inmates are permitted to wear shorts obtained through canteen (grey) and t shirts in the unit and while attending yard or gym. Long underwear may be worn during the colder months as specified and will be collected every spring. Clothing is not to be altered in any way. Any clothing that has been altered or damaged, will be forwarded to the living unit staff with an attached inmate request identifying the damage. The request will be forwarded to laundry for a one for one exchange Inmate Footwear Bare feet are not permitted outside of an inmates cell. Shoes or sandals will be worn at all times while in the living unit. Only shoes will be worn outside of the living unit, no sandals or shower thongs. All severing pursuant to s.15 Page 66

67 Chapter 1 Institutional Security February 8, Staff Personal Items and Possessions Staff personal items and possessions are not permitted in the living units or inmate work and program areas. This includes such items as cell phones, video recording devices, gaming and viewing systems, bags, purses, knapsacks etc. Exemptions are hydration plastic bottles/cups, writing implements, personal prescriptions, feminine hygiene products, job related materials, and any other items approved by the Warden. Other personal items are strictly prohibited from entering the secure areas of the centre, and should remain secured in the officers locker or vehicle. Lunch kits and food items are permitted in designated department lunch room only. Tobacco products and smoking materials are not permitted on the secure portion of the centre, on work crews or the Dufferin House. All severing pursuant to s.15 Page 67

68 Chapter 1 Security and Control December 9, Incident Reports Reporting Requirements Incident reports are required for, but not limited to: Critical event (riot, hostage, disturbance, fire, escape, vehicle accident, inadvertent release or hold); Serious injury or death; Suicide attempt / self harm; Inmate on inmate assault; Staff assault; Threatening behaviour; Code yellow, code blue, code red; Destruction of property; Cell extraction; Discovery of contraband; Strip searches conducted outside of the regular required searches pre-approved in standing orders by the warden; Intelligence information received/gathered; Unit investigations; Significant observations; Application of control tactics and restraints in response to inmate behaviour; Use of force ; Use of chemical agent or Any other unusual incidents that may occur. A CAR violation report does not replace the requirement for an incident report and staff will be required to complete both. Incident reports are legal documents, and subject to court subpoena and review from outside agencies. Staff will ensure that clarity, accuracy and appropriate content are included in their submissions Reporting Process Upon conclusion of an incident, the correctional supervisor involved or supervising the incident will inform the applicable ADW and then Initiate incident reports through determining which officers will complete the Primary and Supplementary documents. All severing pursuant to s.15 Page 68

69 Chapter 1 Security and Control December 9, 2010 The correctional supervisor will assign reports to all staff who were directly involved in managing the incident, ensuring that there is adequate reporting to provide sufficient information for a comprehensive review of the incident. Staff with peripheral involvement may also be required to provide reports based on the severity of the incident and the need for inclusion of these reports. Once assigned a report, officers will summarize all circumstances respecting the event and their involvement, ensuring the information provided is factual, relevant, un-biased and non-judgemental. All reports will be completed prior to the conclusion of the shift. Where this is not possible, the assistant deputy warden or OIC may grant authorization for it to be completed at a later date. The correctional supervisor will submit their report in the Reviewers Comments section. The assistant deputy warden of the area involved will complete the Approvers Comments section, submitting the completed document into the archives. In the event the correctional supervisor is directly involved in an incident, he/she will complete an incident report. It will be reviewed by another correctional supervisor before going on to the approval stage. The correctional supervisor will retrieve all evidence including any videotape or DVR relevant to the incident and related documents. All reports and evidence collected is to be forwarded to the assistant deputy warden of the area involved as one completed incident report package. The incident report package shall include (where applicable): Completed IR(s) as filed in Inmate injury report(s) WCB forms (7, 7A) Incident release form(s) Use of force reports Pictures CCTV footage or video footage Relevant evidence All other relevant documents All use of force reports, incident reports, pictures, audio visual recordings and inmate injury report must be forwarded to the deputy warden by 0800 hrs the following day. All severing pursuant to s.15 Page 69

70 Chapter 1 Security and Control November 18, Unit Investigations Authorization The operations correctional supervisor will consult with the ADW of Regulations or the manager on call prior to commencing a unit investigation Purpose A unit investigation may be conducted in order to gather additional information following a critical incident or under circumstances such as: Correctional Supervisor s Role The operations correctional supervisor assigned to the unit under investigation will oversee the investigation and will be required to. The operations correctional supervisor will assign an officer to conduct unit counts and necessary duties and an investigating officer to conduct interviews. The operations correctional supervisor, in consolation with the ADW of Regulations and unit staff, will formulate questions to be used in the interview process. The correctional supervisor will meet with the investigating officer to review the following prior to conducting the interview: Review the background information and what precipitated the need for an investigation All severing pursuant to s.15 Page 70

71 Chapter 1 Security and Control November 18, 2011 The operations correctional supervisor will keep the ADW of Regulations informed of the progress of the investigation, any pertinent information obtained, and will consult with the ADW regarding inmate placements and unit unlock. The operations correctional supervisor will compile all documentation (question response, ICON reports, CCTV) and forward to the ADW of Regulations Living Unit Officer Role The living unit officer will be responsible for unit counts and checks, meal distribution and movements on and off the unit (i.e. video court). The living unit officer will assist the investigating officer whenever possible in the escort of inmates to and from the interview location. The living unit officer may also be assigned to review CCTV footage Interviewing Process All inmates will be escorted off the unit and interviewed in a designated office ). Whenever possible, the unit officer should escort inmates to and from the interview room. All inmates must be interviewed and asked each question. Each interview will take a minimum of 10 minutes. All responses will be recorded in writing by the investigating officer. The investigating officer will inform the operations correctional supervisor of any delay or interruption in the interview process. All severing pursuant to s.15 Page 71

72 Chapter 1 Security and Control November 18, Documentation The operations correctional supervisor assigned to initiate the unit investigation will start the investigation log detailing date and time for the investigation and the reasons, under the background section. Prior to the completion of their shift, each investigating officer will complete a summary of their findings and list the inmates interviewed on the investigation log. At the completion of the investigation the operations correctional supervisor will assign a primary ICON report to the current investigating officer. The investigating officer will use the information on the investigation log to complete their section of the ICON report. The operations correctional supervisor assigned to oversee the investigation will, upon completion of the investigation, complete their reviewer portion of the ICON report. They will include details of any action taken, inmate placements, and when the unit was returned to normal functions Meal Distribution While the unit is on lockdown for investigation, each inmate will receive and eat their meals in their cells. Unit staff will supervise the unit cleaner to prepare each tray with juice, coffee, soup etc. Unit staff will deliver each meal tray to inmates in their cells. Inmates will not be permitted to come out of their cells to retrieve any items or heat any food at this time Inmates on Tier The living unit officer will not allow any inmates on tier without the authorization of the operations correctional supervisor, except those inmates being moved to and from the unit and the unit cleaner for meal cart duties. All requests for inmate phone calls will only be authorized at the CS level. The decision to grant a call for an inmate will be based on urgent circumstances only or legal calls of an urgent nature All severing pursuant to s.15 Page 72

73 Chapter 1 Security and Control November 18, 2011 Showers will be allowed only with the approval of the correctional supervisor responsible for the investigation Unit Frisk A unit frisk will be completed as part of the unit investigation. The operations correctional supervisor will consult with the ADW of Regulations on the timing of the frisk based on the reasons for the investigation and staff availability Concluding Actions Once the investigation is complete and all security issues have been resolved to the satisfaction of the operations correctional supervisor assigned to the unit, the unit will be released to tier without delay. All severing pursuant to s.15 Page 73

74 Chapter 1 Security and Control May 25, 2011 Page:1 1.2 Use of Force Policy Objective Statutory/Regulatory authority Lawful uses of force by a Correctional Officer Excessive force- criminal liability Prohibited force Individual judgment and perception Proportionality Control and Force option Officer Presence Oral (tactical ) Commands Gestures Control Tactics Reporting requirements All severing pursuant to s.15 Page 74

75 Chapter 1 Security and Control May 25, 2011 Page: Additional Local Reporting Requirements Any use of Control Tactics, other than the use of restraints employed in external or internal escorts, will require the completion of both a Use of Force Form and an Incident Form submitted to the Assistant Deputy Warden for approval prior to the end of the staff members shift. All use of force reports must be forwarded along with the incident report, pictures, audio visual recordings and inmate injury report to the Deputy Warden by 0800 hrs the following day. 1.3 Restraint and Control Devices and Apparatus Approved Devices Approved for use at Kamloops Regional Correctional Centre Chemical munitions approved scale of issue All severing pursuant to s.15 Page 75

76 Chapter 1 Security and Control May 25, 2011 Page:3 Staff are only to use branch approved and provided equipment including keys, holders, flashlights, or restraints Issued to Posts Issued to Posts All severing pursuant to s.15 Page 76

77 Chapter 1 Security and Control May 25, 2011 Page: Restraint Devices-authority Authority for use of restraint comes from section 12 of the Correction Act and Set 9 of the Corrections Act Regulation Training Requirements Use of Restraint Devices Use of Restraints All inmates requiring restraints for internal escorts are to This protocol is to ensure the security and safety of the involved parties including the inmate Restraint Apparatus-special All severing pursuant to s.15 Page 77

78 Chapter 1 Security and Control May 25, 2011 Page: Authority Authority to use is with the Assistant Deputy Warden should only be used when the inmate is Medical Review-special restraint apparatus Observation, recording and removal Assessing inmate when When inmate is he will also be placed on checks, and must be physically checked and recorded. The Health Care professional must assess the inmate and record their observations in the client log The Correctional Supervisor must assess the inmate and record their observations and reasons for continuation in the client log Extended use of special restraint apparatus Video Recording The placement, duration of, and removal of an inmate must be video recorded with the time/date function on. All severing pursuant to s.15 Page 78

79 Chapter 1 Security and Control May 25, 2011 Page:6 A copy of the video recording must be forwarded to the Deputy Warden along with all incident reports and use of force reports by the next day Report Reporting All use of force reports, incident report, pictures, audio visual recordings and inmate injury report must be forwarded to the Deputy Warden by 0800 hrs the following day Impact Devices Spray Irritants Issuing of spray irritant canister devices in secure centres Issuing of spray irritant canister devices in medium centres Issuing of spray irritant canister devices in open centres Control of spray irritant containers Weighing and Inventory of Correctional Staff are responsible for the control and security of the assigned to them Each officer assigned must weigh and record the canister in their designated binder in Control or A&D at the beginning of their shift and after use. All severing pursuant to s.15 Page 79

80 Chapter 1 Security and Control May 25, 2011 Page:7 Canisters requiring replacement are surrendered to the Control Supervisor or in their absence the Assistant Deputy Warden The Control Supervisor is responsible for the tracking and inventory of all canisters issued with the exception of. is responsible for the inventory, replacement and tracking of canisters assigned to. All empty canisters once taken out of service will be sent to stores for disposal Notice of deployment/decontamination - spray irritants Conditions of deployment of large canisters of Notice of deployment/decontamination - large canister irritant or chemical agent Report Reporting All use of force reports, incident report, pictures, audio visual recordings and inmate injury report must be forwarded to the Deputy Warden by 0800 hrs the following day All severing pursuant to s.15 Page 80

81 Chapter 1 Security and Control May 25, 2011 Page: Stun Devices ) Definition Authority Application Video Recording The deployment and use of the must be video recorded with the time/date function on. A copy of the video recording must be forwarded to the Deputy Warden along with all incident reports and use of force reports by the next day Intervention Requirements Health care Reporting Maintenance and storage Storage of at KRCC One and cartridges are stored. All severing pursuant to s.15 Page 81

82 Chapter 1 Security and Control May 25, 2011 Page:9 One and cartridges are stored The are stored Each must be spark tested monthly. The ADW of regulations will be responsible for the testing of their office and the will be responsible for testing stored Training 1.5 Physical Restraint and Tactical Equipment Allowable items Inventory and register Inventory and register Institutional Inventory and register All severing pursuant to s.15 Page 82

83 Chapter 1 Security and Control May 25, 2011 Page: Inventory supervisor on shift and will be included on the shift summary. the control Storage Storage All severing pursuant to s.15 Page 83

84 Chapter 1 Security and Control May 25, 2011 Page: Institutional Storage Disposal of restraint devices or weapons All severing pursuant to s.15 Page 84

85 Chapter 1 Security and Control September 22, Escorts Objective This policy relates to occasions when inmates are escorted off correctional centre grounds by designated staff Escort Risk Assessment Escort Risk Assessment Process The escort risk assessment form is to be completed by the assistant deputy warden of regulation or the manager on-call prior to all escorts. The assistant deputy warden (ADW) completing the escort risk assessment will enter into Cornet the time and date of the escort and the escort level. The Administration Corrections Supervisor will review the offsite escort calendar on an ongoing basis, bringing forward to the ADW of Regulations any potential security concerns based on their current intelligence from internal and external investigations. At a minimum, information used to determine an escort level includes: Criminal history Current offence(s) Institutional conduct and alerts Medical/psychological issues Custody status Immigration and other holds Relevant intelligence information Risk to the inmate when being in the community and Destination of escort. In the absence of adequate information used to determine the escort risk level, a designation should be used temporarily until such time as more information is available. When assuming custody of an inmate from RCMP or sheriffs at the hospital the ADW or manager completing the escort risk assessment must consult with the transferring agency and if necessary RIH medical staff to determine the inmate s mental and physical state. All severing pursuant to s.15 Page 85

86 Chapter 1 Security and Control September 22, Assessed Escort Risk Levels Escort risk levels are determined by the ADW or the manager on-call using the information and criteria detailed in the adult custody policy. The ADW will discuss with the deputy warden of operations all designations requiring RCMP involvement. Classification may in consultation with the ADW of sentence management unit (SMU) classify an inmate as a escort and recommend an inmate as a The ADW of SMU will discuss any classifications with the deputy warden of operations Follow-Up to Escort Risk Assessment The ADW, or in their absence the corrections supervisor, will discuss with at least one member of the escort team, the escort level, inmate alerts, escort requirements, restraint requirements, call-in procedures and review the risk assessment information. Use of restraints will be reviewed with the escorting officer(s) prior to the start of the escort including direction for the following: If an inmate is admitted to the hospital, the escorting officer will enter this information in the inmate s temporary written progress log. All severing pursuant to s.15 Page 86

87 Chapter 1 Security and Control September 22, Escort Staff Equipment Use Escort Equipment on includes the following: 1 cell phone pouch File containing forms and paperwork Phone list All severing pursuant to s.15 Page 87

88 Chapter 1 Security and Control September 22, 2011 The escorting officer must be trained in the use of in order to take these restraints on an escort. All restraints or approved scale of issue are to be applied according to the escort level or the instructions of the ADW completing the escort risk assessment Escort Equipment-Approved Corrections Branch Scale of Issue Restraint Procedures All escort staff for level and will wear Level escorts will use which may also be issued for level at the discretion of the ADW Removal of Restraints Escorting staff will not without the authorization of the ADW of regulations or, in their absence, the corrections supervisor Inmate Work Crews Search of Inmates Escorting staff will search the inmate and any effects in their possession prior to departure and upon return to the hospital or any medical appointment Use of Chemical Agents All severing pursuant to s.15 Page 88

89 Chapter 1 Security and Control September 22, 2011 All care should be taken not to within Escort Vehicles Only secure vehicles are used for hospital escorts with the inmate being placed in the secure holding area in the back of the vehicle. All vehicles should be searched prior to and after each escort. Escort vehicles should be returned to their designated parking area. Escorting staff will, after the inmate has returned to KRCC, check to ensure that the vehicle has sufficient fuel for emergency use Emergency Health Services Vehicles Ambulance Air Transport Police Assistance Local Police Assistance Police assistance and escort will be used on all level escorts. The assistant deputy warden will notify the Watch Commander at the Kamloops RCMP and request escort and assistance. The ADW will ensure that all information on the inmate is faxed to the RCMP. the inmate into the secure vehicle or ambulance. the escort staff move. All severing pursuant to s.15 Page 89

90 Chapter 1 Security and Control September 22, 2011 Upon arrival at the hospital, Documentation Escort Documentation Escorting staff will take with them the escort risk assessment form and the medical escort file located in Admission and Discharge that will contain: Inmate face sheet Inmate photo Current holding documents Client history Print out of C-log for last 30 days Inmate health assessment form Blank progress log sheets Inmate request forms Commissary requests Visitor forms Heath Care information sheets KRCC Escort SOP and Corrections Branch Provincial Escort policy. This information is passed on the relieving officer if it is determined the inmate is admitted to the hospital Medical Information All severing pursuant to s.15 Page 90

91 Chapter 1 Security and Control September 22, Medical Information Required When admitting an inmate into Royal Inland Hospital for either scheduled or emergency reasons, the escorting officer must inform hospital staff that the referral is from KRCC Health Care. This information must be provided to the booking nurse and admitting in order for KRCC medical personnel to have access to the inmate s treatment information. The escorting staff will request that the doctor treating the inmate enter his finding, comments and directions on the inmate Health Information Update sheet. This sheet is then forwarded to Health Care upon the return of the escort officer to the centre Confidentiality Hospital Security Informing RIH of Escort Prior to a level inmate being escorted to RIH for medical services, the ADW will inform the nursing staff at the Triage desk in Emergency (phone ) and Protection Services (phone of the escort and their estimated time of arrival. Protection Services will provide the shift supervisor with any information that may assist in the escort situation (e.g., available emergency parking, waiting room status and alternative holding options if available). Any time an inmate is being admitted to RIH, the ADW or, in their absence, the corrections supervisor will call RIH admission (phone local and ask to Communications Escort Officer will only use cell phones where allowed and can be safely used without causing interference with medical equipment as directed by Protection Services and nursing staff. Cell phones will be the primary method of reporting to KRCC. All severing pursuant to s.15 Page 91

92 Chapter 1 Security and Control September 22, 2011 Inmates are not permitted use of the escorting officer s cell phone. Level Escort Inmates: s Protection Services Notification of Inmate Admitted to RIH Corrections staff is to notify Protection Services inmate is admitted to RIH. when an Correctional staff is to advise Protection Services when the inmate is released from RIH Parking Emergency Parking: The escorting officer will be permitted to park the escort vehicle in designated parking stall marked for Police/Corrections/Sheriffs in the hospital emergency room parking lot. If that spot is taken random parking in the Emergency Room parking lot will need to be utilized. It is expected that the escort vehicle will be moved whenever reasonably possible to provide space to other vehicles needing those spots. In-patient parking: In those situations where an inmate is admitted into the hospital for treatment, corrections staff will be required to park the escort vehicle in available public parking in the RIH parking lot Supervision General All severing pursuant to s.15 Page 92

93 Chapter 1 Security and Control September 22, 2011 All severing pursuant to s.15 Page 93

94 Chapter 1 Security and Control September 22, Supervision of Pregnant Inmates Supervision of Level 3 Escort Supervision of Level 2 Escorts Procedures for a level escort, as well as the following, apply to level escorts. All severing pursuant to s.15 Page 94

95 Chapter 1 Security and Control September 22, Supervision of Level 1 Escorts Site Security Review Inmate Files Hospitalized Inmates All severing pursuant to s.15 Page 95

96 Chapter 1 Security and Control September 22, File Documentation of Inmates on Escort Upon completion of the escort the escorting officer is required to summarize on C- log the inmates behaviour while on escort and any pertinent security concerns File Documentation of Inmates while at RIH The following information shall be recorded in the inmate log: Description of clothing worn and any changes to clothing made thereafter All movements within the hospital (X-Ray, etc.) Regular observations (sleeping, reading, etc.) Any unusual happenings (outbursts, pain, etc.) Interactions with hospital staff Interactions with other patients Names of visitors, date and time of visit and the ADW who authorized Shift exchange time and date and equipment/restraints exchanged Direction given by the ADW or any approved phone calls that the inmate makes (to who, time, date, etc.) Daily summary of attitude and conduct. Upon return of the inmate to the centre, the written log will be forwarded to the secure reception for scanning and attachment to the inmate C-log on Cornet Escapes Escape while on Medical Escort The escorting staff will consider The escorting staff will All severing pursuant to s.15 Page 96

97 Chapter 1 Security and Control September 22, Inmate Telephone Use While on escort or when hospitalized, inmates are not permitted to receive or place telephone calls without the authorization of the ADW of regulations Inmate Visits All severing pursuant to s.15 Page 97

98 Chapter 1 Security and Control September 22, 2011 All visitors must be pre approved by the ADW of programs prior to being allowed visitation. Only two visitors at any one time. In the event that a member of the public attempts to visit with an inmate without prior approval the escorting staff will inform the person of the visit policy and how to arrange for a visit Rules and Regulations All severing pursuant to s.15 Page 98

99 Chapter Security and Control Authorized by: E.Vike March 2, Inmate Transportation Objective This policy applies when inmates are transported between correctional centres or between correctional centres and sheriff or police lockups by designated staff Transportation Document During the creation of a scheduled offload to be escorted by Corrections Staff, the Classification Officer will initiate an Offload Trip Sheet. In the absence of the Classification Officer, the Offload Trip Sheet will be prepared by the officer arranging the offload. The Classification Officer will record the name, cs number, security rating, sentence status, and alerts for each inmate on the offload. The form will then be saved The Classification Officer will then send a copy of the document to the ADW Regulation or in their absence the CS of Operations as well as the A&D Supervisor and A&D Desk 1 Officer to ensure the escort packages are completed prior to the Offload departure time. At the time of the escort the Escort Officer along with A&D staff will ensure the correct identity of the inmates on the offload using the Client Identification Card screen on Cornet. The Escort Officer will ensure the warrant packages, and medications for each inmate are accounted for and taken on the offload. Escorting officers will fill out the time of departure, estimated time of arrival, along with route/destination details. Upon return to the centre, escort staff will complete the Offload Trip Sheet that the Classification Officer saved in the Public Global folder under Operations: Offload Trip Sheet. The Escort Officer will then save All severing pursuant to s.15 Page 99

100 Chapter Security and Control Authorized by: E.Vike March 2, 2009 the file under Public Global: Operations: Offload Trip Sheet Completed in the corresponding year and month. The Escort Officer will then contact the ADW Regulations or in their absence the CS of Operations and advise of the completion of the offload Follow up to transportation assessment At the time of the escort the Escort Officer along with A&D staff will ensure the correct identity of the inmates on the offload using the Client Identification Card screen on Cornet. The Escort Officer will ensure the warrant packages, and medications for each inmate are accounted for and taken on the offload. Escorting officers will fill out the time of departure, estimated time of arrival, along with route/destination details Equipment use Staff must sign out the kit in the log book located with the kits. Only those staff trained in the use of are permitted to use these items on an offload. Protective vests are located in Cell phones are located in All severing pursuant to s.15 Page 100

101 Chapter Security and Control Authorized by: E.Vike March 2, Restraint procedures-movement to a medium custody facility Restraint procedures movement to a secure custody facility Removal of restraints Use of chemical agents Transport vehicles Ferry or air transport Police assistance Documentation Escort staff are to take with them the offload trip sheet and ensure the warrant file contains the CORNET Client ID for each inmate Supervision Escapes All severing pursuant to s.15 Page 101

102 Chapter 1 Security and Control May 17, Emergency Vehicles Institutional Vehicles General Government vehicles are restricted to government use. Only those persons who hold a valid BC Drivers License and are either employees of the branch or others having received the wardens approval may operate a government vehicle. Government vehicles will be operated in accordance with the BC Motor Vehicle Act and the Adult Custody Policy Vehicle Key Control Keys must be signed in and out in the vehicle log book kept any time they are removed for any reason. The business office manager is to confirm that the vehicle is not reserved for another use prior to issuing keys. Vehicle keys must be signed out by the control officer prior to issue. The person s name, destination, reason for use, date and time must be clearly printed on the vehicle key log when signing keys in and out. When returning keys the staff member must return the keys and sign the key log as returning the keys. After hours the staff member will need to contact the ADW on duty to sign keys in or out Vehicle Booking The business office manager will be responsible for the booking of all vehicles for travel and maintenance. When booking a vehicle it will be noted the person(s) name using the vehicle, time departing and returning and the reason the vehicle is being reserved. All severing pursuant to s.15 Page 102

103 Chapter 1 Security and Control May 17, 2012 When booking vehicles the business office manager will ensure that staff is booked with the appropriate size vehicle to meet the travel needs and number of people travelling. When scheduling training for staff, the shift scheduler will arrange for a vehicle for travel through the business office manager. When scheduling training the shift scheduler will inform the staff that a vehicle has been booked, who they are traveling with, and the process for obtaining the keys on the day of travel. All pre-planned vehicle maintenance will be co-ordinated by the business office manager to avoid booking conflicts Pre-trip Inspection All operators must have their driver's license on their person before operating any vehicle. The vehicle operator is responsible for completing a pre-trip inspection prior to driving the vehicle. This will include, but not limited to the following items: a) Engine oil level b) Radiator hose connections. c) Windshield washer - fluid level. d) Fuel - level. Action - Top up as required. e) All gauges, lights and wipers. f) Brakes - foot and hand brakes. g) Tires - pressure, cuts and bruises visually. The operator is responsible to check the tire psi prior to operating and make the required adjustment to meet the manufacture s recommendations before use. Action - Do not operate with low oil pressure, high temperature, with concerns about the brakes or if the tire pressure is low. During Operation: a) All gauges - particularly oil and temperature. All severing pursuant to s.15 Page 103

104 Chapter 1 Security and Control May 17, 2012 b) Note any unusual engine noises. c) Note any unusual deficiency in transmission, differential, axle noises, clutch, brake, or steering. Action - Do not operate if there is excessive engine, transmission or differential noise. Do not operate with low oil pressure or high temperature. Staff will search the inside of any vehicle used to transport inmates prior to the inmate being placed inside the vehicle Vehicle Damage Vehicle operators will report any damage identified during their pre-trip inspection or during vehicle use immediately, to their immediate supervisor Payment of Fines Payment of traffic violations, parking fines and impoundment towing fees will be the responsibility of the operator Gas Credit Cards Fuel cards are assigned to all vehicles and are not transferable. Vehicle Operators are required to record in the fuel log the mileage, fuel cost and amount each time the vehicle is filled and keep a copy of the receipt with the vehicle fuel log. The business office manager is to be notified immediately when a credit card is lost, stolen or destroyed. All severing pursuant to s.15 Page 104

105 Chapter 1 Security and Control Page: Radio Procedures Definition Radios include any portable, mobile and base communication Licensing Industry Canada rules Corrections Branch rules Operating Procedures Radio channels KRCC is equipped with radios radio channels are All severing pursuant to s.15 Page 105

106 Chapter 1 Security and Control Page: Radio Call Signs Radio Codes The following are codes used for normal working procedures at KRCC All severing pursuant to s.15 Page 106

107 Chapter 1 Security and Control Page: Calling Procedures Prior to relaying a transmission the user must listen for other radio transmissions in progress to ensure they do not interrupt or talk over another radio transmission. All radio communication will be of a professional nature and should be short in length. Phone lines should always be considered the first line of communication for normal operational communication. All staff must be cognisance of the fact that all transmissions can be overheard by inmates and members of the public. The following should not be relayed on the radio Information about any security procedures, codes, escorts, staff deployment. Names of inmates First names of staff Abusive or slang language Phone numbers, address ect. During codes only emergency radio transmissions are permitted until the code is stood down Use of portable radios by Living Unit staff All living units are issued a portable radio All severing pursuant to s.15 Page 107

108 Chapter 1 Security and Control Page:4 staff must check their assigned radio. Unit staff s primary means of communication is the unit phone and the radio should only be used to relay short messages to a portable when they are unable to locate them at a local phone number. Messages are to be kept short and to the point. Phone lines should always be used for all other messages and communication. Use of portable radios by unit staff are for Unit staff should not be using the radio to call In an emergency the Communication system test Radio Tests All staff working in a post that is assigned a radio must conduct a radio check to ensure the radio is in proper working order. Any missing or damaged radios must be reported to the Operations Supervisor for investigation immediately and the Control Supervisor for replacement. All severing pursuant to s.15 Page 108

109 Chapter 1 Security and Control December 9, 2009 Page: Inventory The Control Supervisor is responsible for the inventory and register of all radios issued to or stored in all areas of the institution. All severing pursuant to s.15 Page 109

110 Chapter 1 Security and Control Visitors (revised: Aug 2012) Authority Purpose Types of Visitors--Official 1. Official visitors are to present their identification showing their official status. 2. They are not required to book an appointment, but without an appointment they are subject to delay because of operational requirements. 3. They must secure all non-essential belongings including their cell phone. 4. They are not to use any electronic recording devices. 5. Their effects are to be searched for contraband prior to the arrival of the inmate. 6. They are permitted to use a laptop, but we must ensure it is operational prior to the arrival of the inmate. 7. Lawyer visits that cannot be conducted in an interview room can be done in secure booth #5 as the monitoring capabilities have been disconnected in that booth. 8. Official visits should be Client logged in CORNET. 9. If the inmate s designation permits, the use of a private interview room is appropriate. 10. When possible, visits of this nature are scheduled around the Visits officers schedule and approved by the CS of Programs Types of Visitors Programmatic With the exception of, all other programmatic visitors are to be treated like any other visitor in so far as they have to be added to the inmate s visitor list and call in to book an appointment. All severing pursuant to s.15 Page 110

111 Chapter 1 Security and Control 4. With the exception of all programmatic visitors are to be seated in the designated visiting areas and are not allowed interview rooms unless a warden or designate approves it Types of visitors family and friends 1. Only one inmate can be visited at a time. 2. Inmates can submit special request form to visit another inmate in a secure setting provided the reasons are substantive Visit Settings 1. All visitations take place in either the secure facility or building All visits are to be supervised at all times. If for some reason the officer supervising the visit must leave visits or is required elsewhere while a visit is taking place, a staff member must fill in until the supervising officer can again focus on the visit. If an additional staff member is not available, the visit(s) would have to be temporarily interrupted and the inmates secured in a booth; the visitors taken to the visitor sally port. Official visits do not have to be directly supervised, but if the officer supervising the visit is required elsewhere, the visitor should be made aware of this and informed of how to summon help or assistance if the need arises. 3. There are two interview rooms available for professional visits. If, due to the security level of the inmate, a more secure setting is required, booth can be used 4. Open visits allow for minimal contact at the beginning and end of a visit (ie. Hug, kiss, handshake). 5. There is to be no contact during the visit. 6. There is to be no exchange of any items unless the inmate brings a beverage for his visitor. This does not allow for food, nor can the visitor bring anything for the inmate Freedom of Association All severing pursuant to s.15 Page 111

112 Chapter 1 Security and Control Visit Restrictions 1. Restrictions may include a ban for up to one year. 2. Restrictions may include that either the visitor or inmate have secure visits for a specified or indeterminate period of time. 3. All U inmates are to be secured for the duration of their visit. 4. Visitors are not permitted entrance if it is suspected that they are under the influence of drugs or alcohol Reasons for Restricting Visits 1. If an underage visitor has not come in before, the parent or guardian, and only them, must fill out an underage waiver form. They must also present the child s birth certificate. 2. Photocopies of the birth certificate and parent/guardian s ID must be made and kept on file. 3. Updates to CORNET should be made indicating that the underage waiver has been signed. 4. If permission is given for someone other than the parent or guardian to bring in the child, a notation indicating this should be made in CORNET on the visitor s file. 5. If the parent or guardian cannot fill out the waivers and write the letter of consent in person where we can witness it, it must be witnessed by a peace officer (e.g. RCMP) or Notary. It must also be stamped in order to authenticate the signature. 6. All the aforementioned information should be explained to the person booking the appointment before they come in Visit requests 1. Provided the visitor request form has been filled out and the visitor approved, they must call in during our call-in period. This period is 7 days a week, 11:15 12:00 and 19:45 21:15. If a voice message is left, call back when time permits. 2. All scheduling is done according to our predetermined schedule. Any deviation from this requires a special request form and CS Programs approval. 3. Inmates from different units are not permitted to visit at the same time.. All severing pursuant to s.15 Page 112

113 Chapter 1 Security and Control Screening 1. Visitor request forms are submitted by the inmate. 2. All prospective visitors must be searched in CORNET. It is for this reason that all of the information on the visitor request form is filled out properly. In addition to doing a general CORNET search, they must be searched against the provincial banned list and they must be confirmed as having no active no-contacts. 3. Once the visitor is on the approved list, they may call in to book a visit. They are, unless granted an exception, to book according to our schedule. 4. They may book no sooner than the day before a visit and may not book more than two weeks in advance. 5. When booking the appointment, it is important that they be reminded to arrive 15 minutes early and to bring all necessary documentation. 6. Only the person who originally booked the appointment can make amendments. 7. No information about any inmate can be divulged unless they are on the inmate s visits list. Only information pertinent to the visit can be released. For example, the inmate s trust account balance in not information a visitor has access to. 8. Confirmation of the caller s identification can be done by asking questions derived from information on the visitors file. For example, to qualify the caller as the person they claim to be, ask for their date of birth or middle name. Failure to do this could be a breach of FOIPPA Visitor Identification 1. Minors are required to have their birth certificate presented. A child just born will not likely have a birth certificate, thus cannot come in unless an exception is made. 2. Illegible ID cannot be used. 3. If they do not have government issued ID, they cannot enter. If an exception is made for entrance with a photocopied ID, it must be stamped by a government office. Such an exception will allow for a 30 day grace period. 4. All ID s should be compared against the institutional visits list to ensure that the information we have on file is accurate compared to what the visitor has presented. 5. All visitors, irrespective of their business, are recorded in the log book at reception and given a VE tag to wear in a visible location. All severing pursuant to s.15 Page 113

114 Chapter 1 Security and Control Aug 17, 2012 The VE tag is given in exchange for their ID, which will be exchanged before they leave. When they leave, the out time is noted in the log book. 6. The arrival of a scheduled visitor must be confirmed in the CORNET Visits Slate Notification Wording for Notice to Visitors sign Minor or Major Threat 1. Any threat, minor or major, needs to be forwarded to the Programs CS or ADW. 2. If a threat occurs during the visit, the visit is to end and the inmate secured Suspension Minor Threat Suspension Major Threat Suspension beyond One Year Suspensions and Warnings All suspensions must be added to the provincially distributed banned visitor list. Expiry dates for suspensions must be included in the banned visitors form Written Notification Appeal Notification of Other Centres All severing pursuant to s.15 Page 114

115 Chapter 1 Security and Control August 17, Searches of Visitors Statutory/Regulatory Authority Definitions of Searches Purpose Warning about Searches and Surveillance Though not written, it must be stated to the visitors that all of their personal items, including their wallet, keys, cell phone, cigarettes, etc. are to be secured in the provided lockers. If lockers are not available, the visitor must leave items in their vehicle. It is mandatory that all visitors pass through the metal detector If a clear pass through the metal detector cannot be achieved, a reasonable effort must be made to identify the source of the metal. No medications can enter unless deemed medically necessary in an emergency. No food or beverages may enter. Baby carriages must remain outside Individuals Subject to Searches Searches of Lawyers Lawyer s bags and briefcases are searched for contraband either in the visits office or lobby. Any contraband found is and the lawyer informed as to what was taken and why. Any documents that a lawyer wishes to give to his client must be checked for contraband and ensure that no paperclips are used. Disclosure CDs are not permitted unless the inmate has been granted the use of a computer by SMU. Lawyers may not use electronic recording devices. All severing pursuant to s.15 Page 115

116 Chapter 1 Security and Control August 17, Consequences of discovering contraband The discovery of any contraband should be passed along to the CS Programs or ADW. A notation in the person s file, should they have one, should follow Refusal to Submit to Search Under such a circumstance, a notation in the visitors file should be made Withdraw Consent Consequences of Refusal to Submit to a Search Report of Denied or Restricted Visit Frisk and Screening Searches Strip Search Ensure any strip search is preceded by notification and/or authorization from a CS and/or ADW Grounds for a Strip Search Authorization to Conduct a Strip Search of Visitors Same Gender to Conduct Strip Search All severing pursuant to s.15 Page 116

117 Chapter 1 Security and Control August 17, Conducting Strip Search Procedures Written Report of Strip Search Search of Minors Searching Items of Religious Significance Wording for a Consent to a Strip Search Form All severing pursuant to s.15 Page 117

118 Chapter1 Security and Control December 9, Searches Searches authority Legal authority to conduct searches of an inmate or an inmate s property is in section 13 of the Corrections Act and sections 10, 11, and 12 of the Corrections Act Regulations Search definitions and Corrections Act Regulations Purpose Grounds for searches of inmates Searches upon admission, entry or return to a correctional Centre All inmates upon entry to Admissions and Discharge including new intake, transfers and court returns must be strip searched. This will take place in the clothing area out of possible viewing of other inmates, staff and contractors and will follow the steps laid out in the Adult Custody Policy section All open custody inmates entering the secure centre will be strip searched in Admission and Discharge prior to movement in the secure centre and strip searched upon return to the Open Custody Unit Routine Frisk Searches As per CAR section 10(1) frisk search means a hand search or a search by use of a hand held screening device, conducted by an authorized person a. of a clothed person, from head to foot, down the front and rear of the body, around the legs, and inside clothing folds, pockets and footwear, and b. of any personal possessions, including clothing, that the person may be carrying or wearing. A frisk search will take place of any inmate entering a living unit. This will be conducted by the staff member in the unit accepting All severing pursuant to s.15 Page 118

119 Chapter1 Security and Control December 9, 2009 the inmate into the unit. The staff member will meet the inmate at the entrance to the unit, verify the inmate s identity and ensure the inmate is permitted into the living unit. The staff member will conduct the frisk search of the inmate in the entrance corridor of the unit. All inmates entering Healthcare for methadone or an appointment must be pat frisked upon entry. Inmates will be searched after an inmate receives methadone and has completed the 20 minute wait period prior to returning to the unit. Staff will visually inspect the inside of the inmate s mouth as well. All inmates leaving the visits area after a visit or supervised program will be frisk searched by the visits officer or officer on site Cell Entry All inmates must be skin frisked upon entry to Segregation/ Observation. This will take place in an area out of possible viewing of other inmates, staff, and contractors and will follow the steps laid out in the Adult Custody Policy section Categories of searches Conducting strip searches All strip searches will: Conducted by a staff member of the same gender as the inmate. This requirement is exempted when the warden believes on reasonable grounds that a delay in locating an authorized person of the same sex would result in danger to human life or safety. be carried out in as private an area as the circumstances allow (i.e. cell, washroom, designated change area) and out of view of other inmates, contactors, and staff), All severing pursuant to s.15 Page 119

120 Chapter1 Security and Control December 9, 2009 the search will be observed by one other authorized staff member, the inmate is not left standing uncovered prior to or following the search, and is provided clothing or a covering to avoid unnecessary embarrassment Refusal Gender Standard Strip searches All severing pursuant to s.15 Page 120

121 Chapter 1 Security and Control September 15, Drug Interdiction Purpose Strategy Local Policy In the interest of the safety and security of employees, contractors and inmates, all reasonable measures will be employed to prevent the introduction and presence of drugs at the centre. All departments will work in collaboration to enhance drug interdiction. Measures used will include but not limited to: Ongoing checks paying particular attention to a ) Scheduled and random frisks of units, work, recreational, and program areas Strip searches of inmates upon admission or return to the centre from court, escort, and work programs Ensuring that open custody inmates, and those serving intermittent sentences, are kept separate from other inmates housed in custody Examining of mail for suspicious content or tampering Ensure staff have a full understanding of security practices and the diligence required in their supervision and observation of inmates while on escort off-site Training of staff in the observing, detecting, and reporting of drug use, Ongoing training of staff in the use of ION scanners All severing pursuant to s.15 Page 121

122 Chapter 1 Security and Control September 15, Staff Roles Prevention Case Management Planning Risk Assessment Detection Tools All severing pursuant to s.15 Page 122

123 Chapter 1: Security and Control Authorized by: E. Vike, Warden February 8, Review of Decision When a review under Sec. 29 (1) of the Corrections Act Regulations (CAR) occurs and the Investigation Standards office orders a change under Sec. 29 (4) b or 29 (4) c, it will require adjustments to the inmate s record on CORNET Notification OF ADW The ISO notifies the warden, administration supervisor and hearing officer of their determination via letter. The administration supervisor will then forward a copy of the letter to the ADW on duty Documentation The ADW on duty will complete all documentation required in relation to the ISO decision. 1. A Client Log entry will be made under the heading Disciplinary Charge with the title ISO determination. The record content will detail the CAR violation offence; date of the disciplinary hearing that has been reviewed; as well as the determination of the reviewing inspector. 2. The hearing record under the disciplinary hearing page on CORNET will also require an update. The appeal granted box is to be flagged and an entry made in the comment section that ISO has substituted the penalty per Sec. 29 (4) b or rescinded the penalty and/or decision per Sec. 29 (4) c Reporting The ADW on duty will ensure documentation for any changes to a decision that involved loss of remission is provided to a records officer for immediate entry to prevent an inadvertent hold. The ADW will be required to notify the IPO or, in their absence, the CS operations to have the inmate moved to an appropriate unit based on his status. Once all duties have been completed the ADW will notify the warden and ISO inspector that these tasks have been completed. All severing pursuant to s.15 Page 123

124 Chapter 1 Security and Control Authorized by: E.Vike December 10, Handling of physical evidence for disciplinary hearings Protection of physical evidence All physical evidence collected as the result of an investigation or a breach of a Correction Act Regulation must be sealed in a self sealing evidence bag with the institutional charge sheet attached. If the item is too large to be sealed in an evidence bag then the evidence bag and charge sheet will be attached to the item. The correctional officer collecting the evidence will ensure that the following is documented on the evidence bag: Date and time Officer s name who is collecting the evidence Inmate s name Location where evidence was found Description and number of items in sealed bag CAR violation The disciplinary hearing coordinator will document on the evidence bag the date the hearing was completed and when the evidence can be disposed of Video Evidence All hand held video and digital video recordings (DVR) from the events leading up to, during and the conclusion of the incident will be downloaded and secured as evidence as detailed above by the correctional supervisor conducting the investigation Storage of physical evidence All physical evidence pertaining to a disciplinary hearing will be stored in the The disciplinary hearing coordinator will be responsible for the management of all stored physical evidence relating to an inmate disciplinary hearing. All severing pursuant to s.15 Page 124

125 Chapter 1 Security and Control Authorized by: E.Vike December 10,2009 Any evidence bags containing sharps will be placed in the plastic storage container to ensure safe handling precautions. All evidence will be stored until the completion of the seven day appeal period or until the completion of a new hearing if necessary. A copy of the completed charge sheet will be attached to the evidence bag when stored. The exception to this would be perishable items that cannot be stored until the completion of the warden s court or the adjournments, or until the completion of the appeal period (i.e. brew or food items). In such cases the disciplinary hearing coordinator would take pictures of the item and document a detailed description including size, smell, texture etc. prior to disposing of the item. The detailed description and photos would then be stored in an evidence bag stapled to the charge sheets Disposal of physical evidence Once the appeal period is over the disciplinary hearing coordinator will be responsible for the disposal of the physical evidence. Any item considered illegal according to the Criminal Code (ie. drugs) will be forwarded to the deputy warden operations who will dispose of them through the RCMP. As per Adult Custody Policy section #2 a seized object or substance that is contraband, but possession outside the correctional centre would be lawful, can be returned to the inmates effects or sent out of the correctional centre unless it: is perishable or subject to spoilage, will deteriorate in value if kept, involves unreasonable expense or inconvenience, is unsafe to retain, is dangerous to life, health or property. Any other contraband item will be disposed of All sharps will be disposed of in the container first. The disciplinary hearing coordinator will document in CORNET on the inmate s Client Log the date and method the evidence was disposed of. All severing pursuant to s.15 Page 125

126 Chapter 1 Security and Control Authorized by: E.Vike May 6, Procedure for conducting a hearing in absentia When the Disciplinary Hearing Coordinator has concerns that the inmates present behaviour would prevent the inmate from attending the hearing he/she will ensure that the inmate s behaviour is recorded on CORNET. advise the chair that it may be necessary to conduct a hearing without the inmate present The disciplinary hearing chair will interview the inmate to determine the inmate s level of compliance. If the inmate is refusing to attend the hearing, explain to the inmate the implications of not attending by informing him that a determination of guilt could be made and a disposition imposed without representation from him. This interview will be video recorded by the disciplinary hearing coordinator. This recording must include the time and date of the interview. A copy of the recording must be stored electronically along with the disciplinary hearing documents. The procedure for downloading the video file from the Sony Handycam video camera is stored with the camera. All severing pursuant to s.15 Page 126

127 Chapter 1 Security and Control Authorized by: December 5, 2008 Page: 1.21 Segregation Definition Use of Segregation /Observation An offender may be placed in the Segregation/Observation unit under the following circumstances: o Sec when an offender has been charged with a violation of the Correction Act Regulation and, when in the assistant deputy warden or the warden on-call s opinion, it is in the best interest of the management, security or operation of the Correctional Centre that the offender be segregated pending a disciplinary hearing. o Where the offender has been sentenced to a period of segregation as a result of a disciplinary hearing. o Where the provision of Sec. 17 of the Correction Act Regulation Separate Confinement Short Term apply to the offender. o Where the provision of Sec. 18 of the Correction Act Regulation Separate Confinement Longer Term apply to the offender. o Where it is determined that the provisions of Sec. 19 in the Corrections Act Regulations, Voluntary Separate Confinement apply to the offender. o Where no other cells are available an offender may be temporarily held in a Segregation/Observation cell but will be transferred to another unit as soon as possible Segregation Unit Records Segregation Observation Status Log The status log is to be checked at the beginning of each shift and updated as offenders are admitted discharged from Segregation/Observation. A daily copy is saved All severing pursuant to s.15 Page 127

128 Chapter 1 Security and Control Authorized by: December 5, 2008 Page: Segregation/Observation Unit Log Book The following will be recorded in the unit log book: o Times and names of staff, contactors, and Healthcare personnel entering the unit o Start and completion of tier times including the time, cell and offender name o Time, name and CS of every offender admitted or discharged from Segregation/Observation. o Medication distribution and nurse s rounds o Shift change information o Security checks, unit or cell frisks o Counts o Meal carts o All movements in and out of the unit Segregation/Observation Shift Report The oncoming dayshift will review the previous day s shift report saved any current information will be transferred onto that days shift report. and All critical information regarding an offender s behaviour or status must be recorded on the shift report. As well as any significant incidents, codes and noted deficiencies. Each shift will be responsible for updating entries on the shift report prior to the end of their shift Segregation/Observation Incident Book Each living unit will also have an incident book. All incidents out of the ordinary routine of the living unit will be recorded in this book. The incident book will be signed by the Segregation/Observation staff at the beginning of each shift. This book will be maintained at all times. Any significant information that is written in the incident log should be placed on the living unit report Client Log Entries When an offender is admitted to Segregation or Observation, the unit officer who admitted the offender will record this in the Client Log as well as the cell number, reason being placed in Segregation/Observation, the offender s status and any special handling precautions. All severing pursuant to s.15 Page 128

129 Chapter 1 Security and Control Authorized by: December 5, 2008 Page: It is the responsibility of the unit officer to make a daily Client Log entry on each offender detailing the offender s behaviour and demeanour, time he received his tier time, if he refused to take his medication, eat his meals, shower, is seen by Healthcare personnel or any usual activities. Client Log entries of those offenders serving a Segregation sentence, or housed in Segregation under Sec. 17, 18 or 24.1 will be reviewed daily by the assistant deputy warden of regulations Observation Unit Record Sheet As soon as an inmate is placed on medical observation, Healthcare will complete an Observation Unit Record Sheet ensuring all information on the top portion of the form is completed. Healthcare will then immediately forward the form to Segregation/Observation for staff. Healthcare will make a notation in CORNET that an observation form has been issued and the period for which observation is required. The Observation Unit Record Sheet form will be used by correctional officers when documenting observations on each check on the inmate under the date/time/comment section on the form. Completed Observation Unit Record Sheet forms will be returned to Healthcare and reviewed by the appropriate Healthcare professionals, then filed in the Healthcare record once the inmate is removed from observation protocol Segregation Pending Disciplinary Hearing Only the assistant deputy warden or a higher level of manager has the authority to place an inmate on Segregation status pending a disciplinary hearing under Sec of the Correction Act Regulation. An inmate should not be held in the Segregation unit without valid reasons, which are: Inmate is likely to endanger self or other person if not housed in segregation; Inmate is likely to jeopardize the management, operation and security of the correctional centre; and Segregation is necessary to preserve evidence for the disciplinary hearing. All severing pursuant to s.15 Page 129

130 Chapter 1 Security and Control Authorized by: December 5, 2008 Page: As per Corrections Act Regulation Sec. 24.1(2), an inmate s placement on Segregation status, pending a disciplinary hearing, must be reviewed within 24 hours of confinement and at least every 24 hours after, until the inmate is released from confinement. If on a review, it is determined that the reasons for placement no longer exist, the inmate must be released from confinement in a cell in the Segregation unit Segregation for Medical Observation Placement in Observation When an offender has been deemed at risk of self harm or has a medical condition requiring observation, the assistant deputy warden, with consultation with Healthcare, will place the inmate on Sec. 17 of the Correction Act Regulations and wherever possible, house him in an observation glassed cell under CCTV surveillance. The assistant deputy warden will ensure that the Correctional Supervisor and the staff working in Segregation are made aware of special handling precautions including any check procedures and completion of the Observation Unit Record Sheet. This will also be documented in the offender s Client Log. All severing pursuant to s.15 Page 130

131 Chapter 1 Security and Control Authorized by: December 5, 2008 Page: Self Harm Reduction Clothing Offenders identified and placed on Sec.17 or 18 by the assistant deputy warden will be issued the following harm reduction items as a suicide prevention measure: o 1 harm reduction gown o 1 white safety blanket o 1 white safety mattress Only those inmates placed in Observation on. checks for harm prevention will be given the specially designed white mattress and white safety blanket, which are clearly marked as such. Items such as papers, books, and pencils are given at the discretion of the correctional supervisor based on the inmate s mental state and behaviour. When an inmate is placed on observation, the staff must ensure his socks and underwear are removed and his cell is frisked, ensuring he only has the items listed above. All hygiene items and towel will only be issued when the inmate is on tier and will be returned promptly. An inmate placed in harm reduction clothing will be issued regular clothing during a visit Segregation/Observation Unit Procedures Staffing Correctional staff assigned to work in Segregation/Observation must have correctional officer status. This would include any staff assigned to provide coverage for the Segregation/Observation officer. Correctional staff does not require correctional officer status if they are only conducting visual checks of an inmate in Observation via camera that do not require the operation of the door control system All severing pursuant to s.15 Page 131

132 Chapter 1 Security and Control Authorized by: December 5, 2008 Page: All severing pursuant to s.15 Page 132

133 Chapter 1 Security and Control Authorized by: December 5, 2008 Page: All severing pursuant to s.15 Page 133

134 Chapter 1 Security and Control Authorized by: December 5, 2008 Page: Security and Control All severing pursuant to s.15 Page 134

135 Chapter 1 Security and Control Authorized by: December 5, 2008 Page: Allowable Items Offenders serving a Segregation sentence are only permitted the following items in their cells: 1 red shirt or T-shirt 2 blankets 1 pair red pants 2 bed sheets 1 pair socks 1 pillow 1 pair of underwear 1 pillow case 1 pair slippers 1 mattress 1 pair shower thongs 1-2inch pencil 1-2 inch toothbrush 1 bible or book 1 bar soap 1 Styrofoam cup 1 envelope 2 sheets of writing paper Offenders are not permitted boxer shorts or personal shorts. Running shoes and jackets can be issued to inmates in segregation/observation for use while out in yard and must be returned as soon as the inmate has completed his yard time. Offenders may exchange their bedding, pants and shirts for clean clothing every second day and socks underwear daily. This will be recorded in the daily CORNET Client Log entry. This is a one for one exchange. The officer must account for the clothing or bedding prior to issuing clean items. Offenders in Observation are issued a towel during their tier time and must return it upon completion of their tier time Admitting Offender into Segregation/Observation Prior to placing an offender in a segregation/observation cell, the living unit officer will thoroughly inspect the cell for contraband and cleanliness. The unit officer will assign the offender a cell and ensure that the entry/exit form is completed. All inmates must be escorted into Segregation/Observation. The escorting officer and the unit officer will skin frisk all offenders admitted to segregation/observation and search all personal effects. All items that are not permitted into segregation will be logged on the Personal Inventory Form and placed in a clear plastic tote then secured with a numbered safety seal. The seal number will be written on the Personal Inventory Form. The bin is not to be opened until the offender is released from Segregation/Observation. All severing pursuant to s.15 Page 135

136 Chapter 1 Security and Control Authorized by: December 5, 2008 Page: Offenders are allowed to keep only their personal hygiene items and self administrated medication. These items must be stored in the staff office in the designated storage area. The offender may only use these items when on tier. Staff is to ensure that the offender has only the proper amount/type of bedding and clothing permitted in Segregation/Observation Meals Offenders in Segregation/Observation are issued the same meals that are provided throughout the centre and served the allotted amount of food and drinks as the approved menu. The living unit officer will, with the assistance of another officer if available, provide each offender with his meal. The meals will be distributed through the meal slot on the bottom of the door. Each offender is issued a plastic knife, fork, and spoon on each meal tray. The plastic utensils, any Styrofoam bowls, plates, extra cups, and the meal tray must be returned after each meal. If the inmate does not comply with this direction, the officer must contact the correctional supervisor and arrange to have these items removed. All food must be eaten during the meal period and extra is to be removed from the cell Tier Time Offenders serving a Segregation sentence or Sec are permitted one hour tier time per day. Offenders on Sec. 18 or 17 are permitted 1.5 hours tier time a day. During tier time the offenders are expected to clean their cell and shower. Cleaning supplies are issued to the offender during their tier time. Offenders are not permitted brooms, mops or mop buckets. Cleaning supplies are not to be left out on the Segregation or Observation tiers from ablution to ablution. Offenders may request the use of cleaning supplies during their tier times. Unit staff is to ensure that the cleaning supplies are in the same condition as when they were given to the offender. Offenders are permitted the following cleaning supplies during their tier times: All severing pursuant to s.15 Page 136

137 Chapter 1 Security and Control Authorized by: December 5, 2008 Page: Paper towel Spray bottle of Virox Toilet brush Small plastic bucket Small whisk broom and dustpan Segregation, Sec. 17, 18, 19, and 24.1 offenders are permitted to use the yard while on their tier time. Only those offenders housed together in the same cell may access the yard at the same time. After 1700 hours when all Observation offenders have completed their tier times, the unit officer can place the TV in the Observation tier to allow the Observation offenders an opportunity to watch television. Upon completion of each tier time, unit staff will remove the discarded offender garbage, laundry, and any other items left on tier. If the offender refuses his tier time, the cell door will remain open/unlocked for the period of the tier time. The unit officer will record in the Client Log that the offender refused to use his tier time Phone Calls Segregation, Sec 17, 18, 19, and 24.1 offenders are permitted to use the phone while on their tier time. Phone cards are to be kept in the staff office. If an offender is unable to make contact with his lawyer during his tier time, staff will try to assist the offender in making another call throughout the day Cell Cleanliness and Inspections Offender s cells are expected to be cleaned by 0930 hours Monday through Friday and 1230 hours weekends and holidays. All cells are to be inspected by the living unit officer and a USO. This is to be recorded on the designated cell inspection section on the status log. A CS will confirm the inspection is completed to the standard detailed in policy during their rounds and sign off the status log. Inspection of each cell will include an inventory of clothing and bedding items, cleanliness, and checking for any damage. Offenders housed in Segregation/Observation are expected to maintain the same standard of cell cleanliness as other offenders in the centre. Cells will be swept daily, floors, walls, ceiling, and windowsills are to be clean, sinks and toilets All severing pursuant to s.15 Page 137

138 Chapter 1 Security and Control Authorized by: December 5, 2008 Page: will be cleaned inside and out, and all garbage and food removed. Inmates are not permitted to store any food items, condiments, cutlery, bowls, and extra papers in their cells. Prior to offenders being released or transferred from Segregation/Observation, he will clean his cell to the satisfaction of the unit officer ADW Rounds The ADW of regulations and the CS will conduct segregation rounds, reviewing placement, cleanliness and any security concerns Water/ Sprinkler Shut-off Escorting Offenders Housed in Segregation/Observation All severing pursuant to s.15 Page 138

139 Chapter Security and Control Authorized by: E. Vike, Warden November 21, Contractor and Programmatic Visitor Security Clearances As per Corrections Branch Adult Custody Policy definition: Contractors carry out a personal service contract with Government, or the employees of a company or agency that has contracted with government to provide goods and services. Programmatic Visitors include spiritual advisors, medical personnel, professional program providers, volunteers, private agencies and community groups Security Clearance requirements All prospective contractors and programmatic visitors seeking approval for entry into the centre must complete a security clearance form. This form authorizes Kamloops Regional Correctional Centre to conduct a records check on the Central Police Information Centre (CPIC) and CORNET and confirm the purpose and duration of entry into the centre. This form should be completed and submitted at least 5 business days prior to the arrival of the contractors or programmatic visitor. A current photo of the contractors or programmatic visitors must accompany the completed form Procedure for processing security clearances Completed security forms should be given to the Secure Reception Officer who will check the information to ensure the form is fully completed, legible and accurate. The Secure Reception Officer will date stamp the security clearance and forward it to. will : Confirm the employment/volunteer status of the applicant Detail on the form what areas of the institution the applicant requires access. All severing pursuant to s.15 Page 139

140 Chapter Security and Control Authorized by: E. Vike, Warden November 21, 2008 p will complete a CORNET and CPIC record check on the applicant and indicate the results on the security clearance form. Once all information has been confirmed and detailed on the security clearance will coordinate the centre orientation, and if required ensure an access card is issued and ensure when completed it is documented on the clearance form. All completed security clearance will be then forwarded to the for filing, Review of Security Clearances All active contractors and programmatic visitors, except Kitchen contractors and Healthcare contractors, are required to complete a new security clearance form annually with a new picture. Kitchen and Healthcare Contractors will be required to complete this process every three years. All security clearances will be reviewed on a yearly basis all active contractors and programmatic visitors complete new security clearance as indicated above. All inactive security clearances will be removed and forwarded for filing to the Admin OA2. will ensure all ID and access cards are cancelled when a clearance is deemed expired. All severing pursuant to s.15 Page 140

141 Ministry of Solicitor General and Public Safety Kamloops Regional Correctional Centre Contingency Plan Dated March 17, 2006 INMATE DISTURBANCE/RIOT ROLES AND RESPONSIBILITIES All severing pursuant to s.15 Page 141

142 Ministry of Solicitor General and Public Safety Kamloops Regional Correctional Centre Contingency Plan Dated March 17, 2006 All severing pursuant to s.15 Page 142

143 Ministry of Solicitor General and Public Safety Kamloops Regional Correctional Centre Contingency Plan Dated March 17, 2006 All severing pursuant to s.15 Page 143

144 Ministry of Solicitor General and Public Safety Kamloops Regional Correctional Centre Contingency Plan Dated March 17, 2006 All severing pursuant to s.15 Page 144

145 Ministry of Solicitor General and Public Safety Kamloops Regional Correctional Centre Contingency Plan Dated March 17, 2006 HOSTAGE TAKING ROLES AND RESPONSIBILITIES All severing pursuant to s.15 Page 145

146 Ministry of Solicitor General and Public Safety Kamloops Regional Correctional Centre Contingency Plan Dated March 17, 2006 All severing pursuant to s.15 Page 146

147 Ministry of Solicitor General and Public Safety Kamloops Regional Correctional Centre Contingency Plan Dated March 17, 2006 Post Hostage responsibilities All severing pursuant to s.15 Page 147

148 Ministry of Solicitor General and Public Safety Kamloops Regional Correctional Centre Contingency Plan Dated March 17, 2006 Ensure that evidence at the scene is protected including Assign a CS to collect reports and evidence including: Incident reports from all staff involved Documentation from the assigned scribe WCB forms for staff involved Pictures of staff injuries Inmate accident forms Reports from H/C detailing medical attention given or refused Video footage of medical attention given by H/C Video footage of escorts Use of Force forms Picture and video of affected area CCTV footage List of all inmates involved All severing pursuant to s.15 Page 148

149 Ministry of Solicitor General and Public Safety Kamloops Regional Correctional Centre Contingency Plan Dated March 22, 2006 OFFICER ON SITE FIRE ROLES AND RESPONSIBILITIES Activate the nearest fire alarm if there is smoke or fire Notify Control of the location and nature of the fire Extinguish the fire with a fire extinguisher if possible If the situation is life threatening, inform Control of the immediate evacuation and which route is to be used ( Avoid panic during the evacuation procedure. People will be instructed to walk not run, not to shout or push. Officer on site must ensure all inmates are aware of the evacuation Unit Officer will Any injuries are to be reported to control immediately upon arrival in the evacuation area and first aid rendered until medical attention arrives. CONTROL OFFICER All severing pursuant to s.15 Page 149

150 Ministry of Solicitor General and Public Safety Kamloops Regional Correctional Centre Contingency Plan Dated March 22, 2006 All severing pursuant to s.15 Page 150

151 Ministry of Solicitor General and Public Safety Kamloops Regional Correctional Centre Contingency Plan Dated March 22, 2006 ADW Direct Control if necessary to call the Fire Department, Ambulance and H/C Inform the Deputy Warden of Operations or the Warden on Call Ensure that all inmates are accounted for. Instruct Control to conduct a formal count if necessary and/or secure the institution Determine if any injuries have occurred. If necessary arrange for staff to assist H/C until higher medical attention has arrived. Arrange for transport of injured. Call in staff if necessary Ensure that all inmates that were exposed to smoke are evaluated by H/C at the earliest opportunity. This should be document in the client log. If possible the offer of medical attention by H/C should be video recorded All severing pursuant to s.15 Page 151

152 Ministry of Solicitor General and Public Safety Kamloops Regional Correctional Centre Contingency Plan Dated March 22, 2006 Ensure all posts are notified that the emergency has ended and normal programs and services resume as soon as safe. Ensure that CIRT is contacted and employees involved in the incident are debriefed as soon as possible All severing pursuant to s.15 Page 152

153 All severing pursuant to s.15 Page 153

154 Ministry of Solicitor General and Public Safety Kamloops Regional Correctional Centre Contingency Plan Dated April 11, 2006 BOMB /BIO HAZARD THREAT All severing pursuant to s.15 Page 154

155 Ministry of Solicitor General and Public Safety Kamloops Regional Correctional Centre Contingency Plan Dated April 11, 2006 All severing pursuant to s.15 Page 155

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