Quality Management Report 2017 Q2

Size: px
Start display at page:

Download "Quality Management Report 2017 Q2"

Transcription

1 Quality Management Report 2017 Q2

2 Quality Management Program CMS STAR Ratings Member Satisfaction (CAHPS & HOS) HEDIS Risk Adjustment DHS Member Incident Reporting Member Satisfaction Surveys Pay for Performance Annual Quality Reviews DHS Quality Indicator Monitoring Member Advisory Committees DHS and CMS Quality Performance Metrics Performance Improvement Projects Grievances and Appeals Utilization Management

3 2017 Medicare Star Ratings 4 Stars Above Average Overall Rating Care Wisconsin Health Plan, Inc. (Contract H5209) Medicare evaluates plans based on a 5-star rating system. Star Ratings are calculated each year and may change from one year to the next.

4 Member Satisfaction Results The team and the entire Care Wisconsin Organization has been a necessary part of good health and management in my daily life. A great advocate for me. CW Member

5 Member Satisfaction Results Very satisfied with the knowledge, care, and understanding of services available and received through Care Wisconsin. Excellent social worker and nurse. CW Member

6 Permanent Nursing Home One of the goals of the Family Care and Partnership programs is to support people to live within their communities. Most members are considered to be eligible for nursing home care, keeping permanent nursing home residency low (under 3.0%) is an indication of Care Wisconsin s commitment to this goal. The red line below represents the 2017 results of this measure. Percent of total CW Enrollment 4% 3% 2% 1% 0% Members in Permanent NH Placement (Family Care & Partnership) Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Goal

7 Appeals Care Wisconsin views the grievances and appeals process as important for both members and the organization. Care Wisconsin staff encourages members to utilize the Member Rights Specialists and resources that are available to them that will ensure they get a fair hearing and that their dignity and rights are a priority. A high appeal rate may not be an indication that something is wrong, but that members are exercising their rights. Our goal is to help maintain communication and encourage all members to stay engaged in the process throughout their appeal by participating in mediation. In many cases, through mediation we are able to resolve differences without a formal appeal hearing. While not all members choose to participate, we offer mediation to all members and work towards our goal of 100% member engagement.

8 Employee Satisfaction Voluntary Turnover is the percent of employees who leave Care Wisconsin by their own choice (excludes terminations for performance or fit). The red line represents the results for Employee Voluntary Turnover 20.0% 18.0% 16.0% 14.0% 12.0% 10.0% 8.0% 6.0% 4.0% 2.0% Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 2016 Annualized 2017 Annualized 2017 Goal

9 Hospitalization Rates PTMPY Hospitalizations PTMPY Hospitalizations SSI Hospitalizations Per Thousand Members Per Year Partnership Hospitalizations Per Thousand Members Per Year PTMPY Target Linear (PTMPY) PTMPY Target Linear (PTMPY) Hospitalizations are measured by the volume of claims paid. There is a 3 month lag in billing for hospitalizations. The different color at the end of the line shows authorization data so that we can anticipate sooner how we are doing. The higher rate of hospitalizations for Partnership reflects a population with more illness.

10 Hospital Readmission Rates 40% 35% 30% 25% 20% 15% 10% 5% 0% 40% 35% 30% 25% 20% 15% 10% Hospital Re-Admit Rate - SSI Hospital Re-Admit Rate - Partnership Rate Target Linear (Rate) Rate Target Linear (Rate) A hospital readmission is defined as an admission that occurs within 30 days of a prior admission. We are always trying to reduce the number of people who are readmitted to the hospital within 30 days of a discharge. This includes: Transition Support Nurse Program that follows people at high risk for readmission Participation in regional coalitions to work together with a variety of providers to prevent readmissions (hospitals, home care agencies, hospice, supportive home care, etc)

Quality Management Report 2017 Q4

Quality Management Report 2017 Q4 Quality Management Report 2017 Q4 Care Wisconsin Participates in Many Quality Initiatives Across the State and Federal Levels. These activities include: CMS DHS DHS & CMS HEDIS Member Satisfaction (CAHPS

More information

Quality Management Report 2018 Q1

Quality Management Report 2018 Q1 Quality Management Report 2018 Q1 Care Wisconsin Participates in Many Quality Initiatives Across the State and Federal Levels These activities include: Centers for Medicare & Medicaid Services (CMS) Department

More information

Quality Improvement Program Evaluation

Quality Improvement Program Evaluation Quality Improvement Program Evaluation 2013 Care Wisconsin 2013 Quality Improvement Program Evaluation INTRODUCTION Care Wisconsin s Quality Management Program uses the Home and Community-Based Quality

More information

JANUARY 2018 (21 work days) FEBRUARY 2018 (19 work days)

JANUARY 2018 (21 work days) FEBRUARY 2018 (19 work days) AND CORRESPONDING DATES FOR JANUARY AND FEBRUARY 2018 JANUARY 2018 ( work days) Deadline* 12-27 12-28 12-29 1-2 1-3 1-4 1-5 1-8 1-9 1-10 Benefit Hold ** 12-28 12-29 1-2 1-3 1-4 1-5 1-8 1-9 1-10 1-11 Mailing

More information

Corporate Services Employment Report: January Employment by Staff Group. Jan 2018 (Jan 2017 figure: 1,462) Overall 1,

Corporate Services Employment Report: January Employment by Staff Group. Jan 2018 (Jan 2017 figure: 1,462) Overall 1, Corporate Services Employment Report: January Employment by Staff Group Jan (Jan 20 figure: 1,462) Jan % Overall 1,520 +58 +4.0% 8 Management (VIII+) 403 +52 4.8% Clerical & Supervisory (III to VII) 907

More information

Lessons Learned from MLTSS Implementation in Florida Where Have We Been and Where Are We Going?

Lessons Learned from MLTSS Implementation in Florida Where Have We Been and Where Are We Going? Lessons Learned from MLTSS Implementation in Florida Where Have We Been and Where Are We Going? David Rogers Assistant Deputy Secretary for Medicaid Operations Agency for Health Care Administration 2016

More information

Enlisted Professional Military Education FY 18 Academic Calendar. Table of Contents COLLEGE OF DISTANCE EDUCATION AND TRAINING (CDET):

Enlisted Professional Military Education FY 18 Academic Calendar. Table of Contents COLLEGE OF DISTANCE EDUCATION AND TRAINING (CDET): Enlisted Professional Military Education FY 18 Academic Calendar Table of Contents STAFF NON-COMMISSIONED OFFICER ACADEMIES: SNCO Academy Quantico SNCO Academy Camp Pendleton SNCO Academy Camp Lejeune

More information

BOROUGH OF ROSELLE PUBLIC NOTICE ANNUAL NOTICE OF CALENDAR YEAR 2018 WORKSHOP SESSIONS, PRE-AGENDA MEETINGS AND REGULAR MEETINGS

BOROUGH OF ROSELLE PUBLIC NOTICE ANNUAL NOTICE OF CALENDAR YEAR 2018 WORKSHOP SESSIONS, PRE-AGENDA MEETINGS AND REGULAR MEETINGS BOROUGH OF ROSELLE PUBLIC NOTICE ANNUAL NOTICE OF CALENDAR YEAR 2018 WORKSHOP SESSIONS, PRE-AGENDA MEETINGS AND REGULAR MEETINGS BE IT RESOLVED, by the Mayor and Borough Council of the Borough of Roselle,

More information

Compliance Division Staff Report

Compliance Division Staff Report Compliance Division Staff Report Polygraph Advisory Board Meeting Tuesday, September 26, 2017 Public Outreach Compliance Division routinely attends annual industry meetings held by TALEPI (Texas Association

More information

Workflow. Optimisation. hereweare.org.uk. hereweare.org.uk

Workflow. Optimisation. hereweare.org.uk. hereweare.org.uk Workflow Optimisation Dr. Paul Deffley & Jaivir Pall Clinical Lead & Commercial Lead About Here Not-for-profit social enterprise Membership organisation (our members are local GPs, Practice Managers, Practice

More information

CHC-A Continuity Dashboard. All Sites Continuity - Asthma. 2nd Qtr-03. 2nd Qtr-04. 2nd Qtr-06. 4th Qtr-03. 4th Qtr-06. 3rd Qtr-04.

CHC-A Continuity Dashboard. All Sites Continuity - Asthma. 2nd Qtr-03. 2nd Qtr-04. 2nd Qtr-06. 4th Qtr-03. 4th Qtr-06. 3rd Qtr-04. PPC1: ACCESS AND COMMUNICATION Element B: Access and Communication Results Item 1: Visits with assigned PCP Continuity data is reviewed each month at our Office Redesign Committee (ORDC). The data is collected

More information

Executive Summary MEDICARE FEE-FOR-SERVICE (FFS) HOSPITAL READMISSIONS: QUARTER 4 (Q4) 2012 Q STATE OF CALIFORNIA

Executive Summary MEDICARE FEE-FOR-SERVICE (FFS) HOSPITAL READMISSIONS: QUARTER 4 (Q4) 2012 Q STATE OF CALIFORNIA MEDICARE FEE-FOR-SERVICE (FFS) HOSPITAL READMISSIONS: QUARTER 4 (Q4) 2012 Q3 2013 Executive Summary STATE OF CALIFORNIA The Centers for Medicare & Medicaid Services (CMS) has tasked Health Services Advisory

More information

Year. Figure 5.2

Year. Figure 5.2 3 1997 2 1998 1 Time (Year) 1999 2 1 21 2 22 3 23 14E 16E 18 16W 14W 12W 1W 8W Figure 5.1 Copyright 211 John Wiley & Sons, Inc. 4 3 Niño 3 Index Niño 4 Index 2 Deg C 1 1 2 3 195 1955 196 1965 197 1975

More information

Change Management at Orbost Regional Health

Change Management at Orbost Regional Health Change Management at Orbost Regional Health Our change management journey 1 Medication Change System Meds at Beds 2 The slightly exaggerated before process 3 Project Goals The purpose of the Meds at Beds

More information

STATISTICAL PRESS NOTICE MONTHLY CRITICAL CARE BEDS AND CANCELLED URGENT OPERATIONS DATA, ENGLAND March 2018

STATISTICAL PRESS NOTICE MONTHLY CRITICAL CARE BEDS AND CANCELLED URGENT OPERATIONS DATA, ENGLAND March 2018 STATISTICAL PRESS NOTICE MONTHLY CRITICAL CARE BEDS AND CANCELLED URGENT OPERATIONS DATA, ENGLAND March 2018 Main Findings March 2018: Critical Care Beds There were 4,064 adult critical care beds available

More information

Health Care Systems - A National Perspective Erica Preston-Roedder, MSPH PhD

Health Care Systems - A National Perspective Erica Preston-Roedder, MSPH PhD Health Care Systems - A National Perspective Erica Preston-Roedder, MSPH PhD Outline Quality Overview Overview and discussion of CMS programs Increasing transparency Move from P4R to P4P Expanding beyond

More information

CAUTI Reduction A Clinton Memorial Presentation

CAUTI Reduction A Clinton Memorial Presentation CAUTI Reduction 2016 A Clinton Memorial Presentation Clinton Memorial Statistics Rurally situated in a primarily agricultural community with a population of 42,000 The hospital is licensed for 165 beds

More information

National Trends Winter 2016

National Trends Winter 2016 National Trends Winter 216 About the National Trends data This report presents a unique and real-time view of trends within temporary nursing including bank and agency usage. The data used has been drawn

More information

Overview of Home Health Star Ratings

Overview of Home Health Star Ratings Overview of Home Health Star Ratings September 23, 2015 Presented by: Liz Silva Deyta Analytics, a division of HEALTHCAREfirst Agenda Home Health Star Ratings Quality of Patient Care Star Rating Patient

More information

Colorado Medical-Dental Integration Project (CO MDI)

Colorado Medical-Dental Integration Project (CO MDI) Colorado Medical-Dental Integration Project (CO MDI) Allison Cusick, MPA, CHES National Oral Health Conference April 2016 Colorado Medical-Dental Integration CO MDI Five-Year Initiative Launched in 2014

More information

Leveraging the Accountable Care Unit Model to create a culture of Shared Accountability

Leveraging the Accountable Care Unit Model to create a culture of Shared Accountability Leveraging the Accountable Care Unit Model to create a culture of Shared Accountability How we improved Patient Safety and Quality Outcomes at Northwest Hospital Our Journey to Shared Accountability Implementation

More information

Avoiding the Cap Trap What Every Hospice Needs to Know. Matthew Gordon, CPA Principal Consultant / Founder Cap Doctor Associates, Inc.

Avoiding the Cap Trap What Every Hospice Needs to Know. Matthew Gordon, CPA Principal Consultant / Founder Cap Doctor Associates, Inc. Avoiding the Cap Trap What Every Hospice Needs to Know Matthew Gordon, CPA Principal Consultant / Founder Cap Doctor Associates, Inc. Overview 11% of hospices exceeded the cap in 2012 with an average overage

More information

L19: Improving Transitions from the Hospital to Post Acute Care Settings

L19: Improving Transitions from the Hospital to Post Acute Care Settings This presenter has nothing to disclose L19: Improving Transitions from the Hospital to Post Acute Care Settings Gail A. Nielsen December 8, 2013 25th Annual National Forum on Quality Improvement in Health

More information

Winning at Care Coordination Using Data-Driven Partnerships

Winning at Care Coordination Using Data-Driven Partnerships Idriz Limaj, LNHA, RN Chief Operating Officer Winning at Care Coordination Using Data-Driven Partnerships Session #166, February 22, 2017 1 Steven Littlehale, MS, GCNS-BC EVP & Chief Clinical Officer Speaker

More information

Overview of a new study to assess the impact of hospice led interventions on acute use. Jonathan Ellis, Director of Policy & Advocacy

Overview of a new study to assess the impact of hospice led interventions on acute use. Jonathan Ellis, Director of Policy & Advocacy Overview of a new study to assess the impact of hospice led interventions on acute use Jonathan Ellis, Director of Policy & Advocacy The problem Almost 600,000 people die each year Half will die in a hospital

More information

Taming Length of Stay Challenges Through Analytics

Taming Length of Stay Challenges Through Analytics Taming Length of Stay Challenges Through Analytics March 3, 2016 Dr. Michelle Pezzani, Medical Director Utilization Management at El Camino Hospital & Palo Alto Medical Foundation (PAMF) Petrina Griesbach

More information

A Multi-Pronged Approach to Improve Provider Satisfaction

A Multi-Pronged Approach to Improve Provider Satisfaction A Multi-Pronged Approach to Improve Provider Satisfaction Session 149, March 7, 2018 1-2 p.m. Thomas Selva, MD, CMIO, MU Health Care Bryan Bliven, CIO, MU Health Care 1 Conflict of Interest Thomas Selva,

More information

Executive Director s Report: Customer Experience Update

Executive Director s Report: Customer Experience Update Executive Director s Report: Customer Experience Update Board of Directors Meeting, November 12, 215 Seconds Calls Service Center Performance 2, 18, 16, 14, 12, 1, 8, 6, 4, 2, Calls Offered Jan 215 Sept

More information

ALBERTA TRANSPORTATION North Central Region Edson Area Instrumentation Monitoring Results

ALBERTA TRANSPORTATION North Central Region Edson Area Instrumentation Monitoring Results ALBERTA TRANSPORTATION North Central Region Edson Area Instrumentation Monitoring Results Fall 1 Section D Data Presentation Site NC3: Hwy :3 Lazy S -15 -.5.5 15 LEGEND Initial 1 Sep 1 Sep -75-37.5 37.5

More information

Driving Quality Improvement in Managed Care. Toby Douglas, Director California Department of Health Care Services

Driving Quality Improvement in Managed Care. Toby Douglas, Director California Department of Health Care Services 1 Driving Quality Improvement in Managed Care Toby Douglas, Director 2 Presentation Overview 1. Background on California s Medicaid Program (Medi-Cal) 2. California s Quality Improvement Focuses 3. Challenges

More information

Hospitalization Patterns for All Causes, CV Disease and Infections under the Old and New Bundled Payment System

Hospitalization Patterns for All Causes, CV Disease and Infections under the Old and New Bundled Payment System Hospitalization Patterns for All Causes, CV Disease and Infections under the Old and New Bundled Payment System Robert N Foley, MB, FRCPI, FRCPS United States Renal Data System Data Coordinating Center

More information

Patient Experience: Good to Great!

Patient Experience: Good to Great! Patient Experience: Good to Great! April, 2016 Angela Kramer & Nancy Burden FSASC Quality & Risk Management Conference April 2016 Renaissance Orlando at SeaWorld OBJECTIVES Upon completion of this presentation

More information

Intergovernmental Working Group of Experts on International Standards of Accounting and Reporting (ISAR) Sustainability Reporting

Intergovernmental Working Group of Experts on International Standards of Accounting and Reporting (ISAR) Sustainability Reporting Intergovernmental Working Group of Experts on International Standards of Accounting and Reporting (ISAR) 29th SESSION 31 October 2 November 2012 Room XIX, Palais des Nations, Geneva Friday, 2 November

More information

Improving Patient Outcomes through Quality Transitions

Improving Patient Outcomes through Quality Transitions Improving Patient Outcomes through Quality Transitions Founded in 1892, Union Hospital began as a 20 bed facility and has grown into a 380 bed not-for-profit hospital Union Hospital is a Regional Referral

More information

A. Encounter Data Submission Requirements

A. Encounter Data Submission Requirements A. Encounter Data Submission Requirements APPLIES TO: A. This policy applies to all IEHP Medi-Cal Providers. POLICY: A. As of October 1, 2015, IEHP has transitioned to ICD-10 diagnosis and procedure coding

More information

PERFORMANCE MANAGEMENT MEETING. Health Department:

PERFORMANCE MANAGEMENT MEETING. Health Department: PERFORMANCE MANAGEMENT MEETING Health Department: 5.20.14 May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr EXHIBIT 1: Health Service Request Volume Month

More information

Readmission Reduction: Patient Interviews. KHA Quality Conference March, 2018

Readmission Reduction: Patient Interviews. KHA Quality Conference March, 2018 Readmission Reduction: Patient Interviews KHA Quality Conference March, 2018 Initial Driver Diagram Use Data and Root Cause Analysis to drive Continuous Improvement Analyze data to inform targeting approach

More information

Outline. I Love My Intern! How can we involve residents in patient satisfaction?

Outline. I Love My Intern! How can we involve residents in patient satisfaction? I Love My Intern! How can we involve residents in patient satisfaction? APDIM Fall Meeting October 2012 Outline Pre Assessment Introduction Small Groups Small Group Presentations G.U.I.D.E. TM Conclusions

More information

Improving HCAHPS with a Culture of Quiet St. Francis Hospital (Puget Sound)

Improving HCAHPS with a Culture of Quiet St. Francis Hospital (Puget Sound) Improving HCAHPS with a Culture of Quiet St. Francis Hospital (Puget Sound) Problem: Surveys showed that the noise level made it difficult for patients to rest. Innovation: Implemented a culture of quiet.

More information

What happened before MMC?

What happened before MMC? Modernising Medical Careers: Foundation Programme Application Process Dr (Insert Name) (insert title) What happened before MMC? PRHO (F1) and SHO (F2) Applications all year round Multiple applications

More information

Kentucky Sepsis Summit. August 2016

Kentucky Sepsis Summit. August 2016 1 Kentucky Sepsis Summit August 2016 St. Elizabeth Healthcare About Us: - 7 facilities & over 1200 licensed beds - Serving the NKY/Cincinnati Region in: - Orthopedic Care - Heart and Vascular Institute

More information

UNIVERSITY OF DAYTON DAYTON OH ACADEMIC CALENDAR FALL Incoming First Year students move into UD Housing

UNIVERSITY OF DAYTON DAYTON OH ACADEMIC CALENDAR FALL Incoming First Year students move into UD Housing UNIVERSITY OF DAYTON DAYTON OH 2018-2019 ACADEMIC CALENDAR FALL 2018 Mon. Aug 6 TBD Thu, Aug 16 Fri, Aug 17 Sat, Aug 18-21 Sun, Aug 19 Tue, Aug 21 Tue, Aug 21 Wed, Aug 22 Tue, Aug 28 Mon, Sep 3 Fri, Sep

More information

Mental Health Services - Delayed Discharges: Update

Mental Health Services - Delayed Discharges: Update NHS Greater Glasgow & Clyde NHS Board Meeting Chief Officer, Glasgow City HSCP and Nurse Director October 20 Paper No: /56 Mental Health Services - Delayed Discharges: Update Recommendation:- The NHS Board

More information

North Carolina Division of Medical Assistance

North Carolina Division of Medical Assistance North Carolina Division of Medical Assistance Medicaid Clinical Policy and Programs Update on Medicaid In-Home Personal Care Services (PCS) Presented Larry Nason, Ed.D. Chief, Medicaid Facility by: and

More information

Unemployment and Changes in the Rate of Unemployment

Unemployment and Changes in the Rate of Unemployment Unemployment and Changes in the Rate of Unemployment 1. Introduction Information is the key to marketing success. The more relevant information you have about people the more successful you are likely

More information

COMMITTEE REPORTS TO THE BOARD

COMMITTEE REPORTS TO THE BOARD Item # 9 F i COMMITTEE REPORTS TO THE BOARD To From South East LHIN Board Members Quality Committee Reviewed by Quality Committee Committee Members of the Committee were given the opportunity to review

More information

The Case for Optimal Staffing: A Call to Action

The Case for Optimal Staffing: A Call to Action The Case for Optimal Staffing: A Call to Action 2015 ANCC National Magnet Conference October 7, 2015 2:30 3:30pm Session C721 Mary Jo Assi, DNP, RN, NEA BC, FNP BC Director of Nursing Practice and Work

More information

PERFORMANCE IMPROVEMENT REPORT

PERFORMANCE IMPROVEMENT REPORT PERFORMANCE IMPROVEMENT REPORT First Quarter Fiscal Year 214 October-December, 213 Daniel Coffey, CEO 1 Executive Summary The Quarterly Performance Improvement Report summarizes the measures used to monitor

More information

Identifying Errors: A Case for Medication Reconciliation Technicians

Identifying Errors: A Case for Medication Reconciliation Technicians Organization: Solution Title: Calvert Memorial Hospital Identifying Errors: A Case for Medication Reconciliation Technicians Program/Project Description and Goals: What was the problem to be solved? To

More information

Northern Health - Acute Services. Evidence Based Practice Venous Thromboembolism Prevention

Northern Health - Acute Services. Evidence Based Practice Venous Thromboembolism Prevention Northern Health - Acute Services Evidence Based Practice Venous Thromboembolism Prevention (VTE) Jeannette Kamar Christine Lamotte, Liam Carter Improving Patient Safety Preventing and Managing Venous Thromboembolism

More information

Worth a Thousand Words: Telling a Story with Data

Worth a Thousand Words: Telling a Story with Data A5/B5 Worth a Thousand Words: Telling a Story with Data Ari Robicsek, MD Chief Medical Analytics Officer Providence St. Joseph Health Session Objectives Consider the challenges of representing patient

More information

Administrative Update: How to Implement Discharge Pharmacy Services (DPS) Objectives

Administrative Update: How to Implement Discharge Pharmacy Services (DPS) Objectives Administrative Update: How to Implement Discharge Pharmacy Services (DPS) Morgan Pendleton, PharmD, BCOP Hematology/Oncology Clinical Pharmacist Wake Forest Baptist Health Objectives Evaluate the need

More information

Heart Failure Order Sets. Standardizing Care for the Heart Failure Patient 2012

Heart Failure Order Sets. Standardizing Care for the Heart Failure Patient 2012 Heart Failure Order Sets Standardizing Care for the Heart Failure Patient 2012 Objectives: Standardize care for all heart failure patients in Legacy Base Practice on American Heart Association Guidelines

More information

INTERACT for Assisted Living

INTERACT for Assisted Living INTERACT for Assisted Living Part 1 NYSHFA/NYSCAL 2014 Fall Conference & Trade Show LuAnne Leistner MS, RN, BC, NE, BC, CALN Director Clinical Services- Assisted Living/Brookdale November 20, 2014 1 Bio/Disclosures

More information

NHS Awards 2013 Endoscopy Unit

NHS Awards 2013 Endoscopy Unit NHS Awards 201 Endoscopy Unit 1. Storyboard Title Improving the quality of the patients experience of the endoscopy service: achieving full JAG accreditation in Bronglais District General Hospital utilising

More information

The Toyota Foundation 2018 International Grant Program Application Form

The Toyota Foundation 2018 International Grant Program Application Form The Toyota Foundation 2018 International Grant Program Application Form Notes: Please be sure to read the Program Guidelines before filling out this form. DO NOT alter the size of the text boxes. Altered

More information

TCLHIN Standardized Discharge Summary

TCLHIN Standardized Discharge Summary TCLHIN Standardized Discharge Summary ehealth Conference June 4, 2014 Kara Kitts Quality Improvement Manager St. Michael s Hospital Ontario Healthcare System 14 Local Health Integration Networks (LHINs)

More information

NHS performance statistics

NHS performance statistics NHS performance statistics Published: 8 th February 218 Geography: England Official Statistics This monthly release aims to provide users with an overview of NHS performance statistics in key areas. Official

More information

Tina Nelson, MBA, BSN Lisa Stepp, BSN, RN Rebecca Fyffe, BSN, RN Jessica Coughenour, LPN

Tina Nelson, MBA, BSN Lisa Stepp, BSN, RN Rebecca Fyffe, BSN, RN Jessica Coughenour, LPN Establishing a Conservative Approach to the Prevention of Pressure Ulcers with the Utilization of Data Analytics to Monitor Effectiveness of Quality Efforts and Best Practice Models Tina Nelson, MBA, BSN

More information

NSL LINCOLNSHIRE HEALTHWATCH PRESENTATION Ambulance NHS Trust Provision of Non- Emergency Patient Transport

NSL LINCOLNSHIRE HEALTHWATCH PRESENTATION Ambulance NHS Trust Provision of Non- Emergency Patient Transport NSL LINCOLNSHIRE HEALTHWATCH PRESENTATION Ambulance NHS Trust Provision of Non- Emergency Patient Transport Agenda An introduction to NSL Lincolnshire Contractual Service KPI s & Current Performance Eligibility

More information

Case Study: Cass Regional Medical Center

Case Study: Cass Regional Medical Center Case Study: Cass Regional Medical Center CASS REGIONAL MEDICAL CENTER, A COUNTY HOSPITAL SERVING BOTH SUBURBAN AND RURAL COMMUNITIES, PURCHASED A NEW NURSE CALL PLATFORM TO SUPPORT THEIR GOALS TO IMPROVE

More information

Workshop: Nursing Sensitive Indicators. Annelie Meiring and Suseth Goosen

Workshop: Nursing Sensitive Indicators. Annelie Meiring and Suseth Goosen Workshop: Nursing Sensitive Indicators Annelie Meiring and Suseth Goosen The level of patient care your facility provides is imperative it dictates your facility's financial success, as well as its reputation

More information

Emergency Department Waiting Times

Emergency Department Waiting Times Publication Report Emergency Department Waiting Times (formerly Accident & Emergency Waiting Times) Quarter ending 30 June 2011 Publication date 30 August 2011 A National Statistics Publication for Scotland

More information

Alaska Psychiatric Institute. Admissions & Demographic Annual Report

Alaska Psychiatric Institute. Admissions & Demographic Annual Report Alaska Psychiatric Institute Admissions & Demographic Annual Report (As of 8/2/27) 1 Total Admissions FY, FY4, FY, FY, FY7 18 1 Number Of 14 12 1 8 FY FY4 FY FY FY7 4 2 FY Admissions - 1,227 FY Admisions

More information

Three C s of Change in the Value-Based Economy: Competency, Culture and Compensation. April 4, :45 5:00 pm

Three C s of Change in the Value-Based Economy: Competency, Culture and Compensation. April 4, :45 5:00 pm Three C s of Change in the Value-Based Economy: Competency, Culture and Compensation April 4, 2014 3:45 5:00 pm 1 Introduction Kevin McCune, MD Chief Medical Officer Advocate Medical Group Peg Stone Vice

More information

Issue 4: October 2014

Issue 4: October 2014 A trial to evaluate an extended rehabilitation service for stroke patients EXTRAS News Issue 4: October 2014 What has been happening since our last newsletter in March 2014.? 1. New study centres Four

More information

Combining Nursing Power and Quality Metrics to Influence Policy Development

Combining Nursing Power and Quality Metrics to Influence Policy Development Combining Nursing Power and Quality Metrics to Influence Policy Development Patricia Nevins, MSN/Ed, RN, FANAI Baylor Scott and White Hospital Patient Advisory Nursing Department Objectives Analyze financial

More information

Discharge and Follow-Up Planning. Presented by the Clinical and Quality Team

Discharge and Follow-Up Planning. Presented by the Clinical and Quality Team Discharge and Follow-Up Planning Presented by the Clinical and Quality Team After today s training you will be able to: Identify and summarize important information about discharge planning Have adequate

More information

NHS Performance Statistics

NHS Performance Statistics NHS Performance Statistics Published: 8 th March 218 Geography: England Official Statistics This monthly release aims to provide users with an overview of NHS performance statistics in key areas. Official

More information

PATIENT CARE SERVICES REPORT Submitted to the Joint Conference Committee, August 2016

PATIENT CARE SERVICES REPORT Submitted to the Joint Conference Committee, August 2016 Report Contents: PATIENT CARE SERVICES REPORT Submitted to the Joint Conference Committee, August By: Terry Dentoni, MSN, RN, CNL, SFGH Chief Nursing Officer 1. Professional Nursing..1 2. Emergency Department

More information

Mark Stagen Founder/CEO Emerald Health Services

Mark Stagen Founder/CEO Emerald Health Services The Value Proposition of Nurse Staffing September 2011 Mark Stagen Founder/CEO Emerald Health Services Agenda Nurse Staffing Industry Update Improving revenue trends in healthcare staffing 100% Percentage

More information

Catalog. Community and Societal Pediatrics - Jacksonville. Prerequisites. Course Description. Course Faculty and Staff

Catalog. Community and Societal Pediatrics - Jacksonville. Prerequisites. Course Description. Course Faculty and Staff 2018-2019 Catalog Community and Societal Pediatrics - Jacksonville PED E 31J 4th Year Elective Pediatrics Clinical Science Prerequisites 4th Year Elective Course Description This rotation allows the medical

More information

Influence of Patient Flow on Quality Care

Influence of Patient Flow on Quality Care Influence of Patient Flow on Quality Care Patients Waiting on Trolleys for an Inpatient Bed Patients who are Medically Fit to be discharged and cared for at Home with Support or in a Nursing Home or District

More information

4/9/2016. The changing health care market THE CHANGING HEALTH CARE MARKET. CPAs & ADVISORS

4/9/2016. The changing health care market THE CHANGING HEALTH CARE MARKET. CPAs & ADVISORS CPAs & ADVISORS experience support // ADVANCED PAYMENT MODELS: CJR Eric. M. Rogers MEd. RT(R) Managing Consultant The changing health care market THE CHANGING HEALTH CARE MARKET HHS goal of 30% of traditional

More information

Hospitals and the Economy. Anne McLeod Vice President, Finance Policy California Hospital Association

Hospitals and the Economy. Anne McLeod Vice President, Finance Policy California Hospital Association Anne McLeod Vice President, Finance Policy California Hospital Association American hospitals are financially challenged and the trends in revenues and expenses will put and even greater burden on the

More information

Please place your phone line on mute.

Please place your phone line on mute. We will begin the MaRISS Coordinator Call shortly Please place your phone line on mute. 8/26/2016 2 Overview Missing data Correct dates on Baseline NIHSS Form 24 hour window for consent CRF Forms What

More information

QIO Care Transitions Activity: the Good News so far

QIO Care Transitions Activity: the Good News so far QIO Care Transitions Activity: the Good News so far Kim Irby, MPH; kirby@cfmc.org Senior Project Director Colorado Foundation for Medical Care www.cfmc.org/integratingcare This material was prepared by

More information

Board Briefing. Board Briefing of Nursing and Midwifery Staffing Levels. Date of Briefing January 2018 (December 2017 data)

Board Briefing. Board Briefing of Nursing and Midwifery Staffing Levels. Date of Briefing January 2018 (December 2017 data) Board Briefing Board Briefing of Nursing and Midwifery Staffing Levels Date of Briefing January 2018 (December 2017 data) This paper is for: Sponsor: Chief Nurse- Dame Eileen Sills (DBE) Decision Author:

More information

PSYCHIATRY SERVICES UPDATE

PSYCHIATRY SERVICES UPDATE PSYCHIATRY SERVICES UPDATE Mark Leary MD, Interim Chief Kathy Ballou RN, Director of Nursing Anton Nigusse Bland MD, PES Medical Director Emily Lee MD, Inpatient Psychiatry Medical Director TRUE NORTH

More information

Board Briefing. Board Briefing of Nursing and Midwifery Staffing Levels. Date of Briefing August 2017 (July 2017 data)

Board Briefing. Board Briefing of Nursing and Midwifery Staffing Levels. Date of Briefing August 2017 (July 2017 data) Board Briefing Board Briefing of Nursing and Midwifery Staffing Levels Date of Briefing August 2017 (July 2017 data) This paper is for: Sponsor: Chief Nurse- Dame Eileen Sills (DBE) Decision Author: Workforce

More information

2017 HIMSS DAVIES APPLICANT

2017 HIMSS DAVIES APPLICANT 2017 HIMSS DAVIES APPLICANT Introduction of NOMS Team Members Melissa Thomas IT Project Director Joshua Frederick, CPA, MT Chief Executive Officer Jennifer Hohman, MD Executive Vice President, NOMS Healthcare

More information

1. November RN VACANCY RATE: Overall 2320 RN vacancy rate for areas reported is 12.5%

1. November RN VACANCY RATE: Overall 2320 RN vacancy rate for areas reported is 12.5% PATIENT CARE SERVICES REPORT Submitted to the Joint Conference Committee, December 2013 Terry Dentoni, RN, MSN, CNL, Interim Chief Nursing Officer 1. November 2013-2320 RN VACANCY RATE: Overall 2320 RN

More information

PROJECTS. FOR THE MONTHS OF October-November 2017

PROJECTS. FOR THE MONTHS OF October-November 2017 PROJECTS FOR THE MONTHS OF October-November 2017 Foundation Marketing 2017 Foundation Websites - Web Usage Report (Jan - Oct 2017) * ** ** ** Column R Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total

More information

Wraparound as Key Component Of System Redesign

Wraparound as Key Component Of System Redesign Wraparound as Key Component Of System Redesign National Wraparound Conference June 7, 2016 Shawn Salamida President FamiliesFirst Network of Lakeview Center Overview of ISAFE, a collaborative system evaluation

More information

Post-Acute Care Networks: How to Succeed and Why Many Fail to Deliver JULY 18, 2016

Post-Acute Care Networks: How to Succeed and Why Many Fail to Deliver JULY 18, 2016 Post-Acute Care Networks: How to Succeed and Why Many Fail to Deliver HEALTH FORUM AND AHA LEADERSHIP SUMMIT JULY 18, 2016 SAN DIEGO, CALIFORNIA Please note that the views expressed are those of the conference

More information

3/24/2016. Value of Quality Management. Quality Management in Senior Housing: Back to the Basics. Objectives. Defining Quality

3/24/2016. Value of Quality Management. Quality Management in Senior Housing: Back to the Basics. Objectives. Defining Quality Quality Management in Senior Housing: Back to the Basics Lisa Abicht-Swensen, M.H.A. Director of Home Health, Hospice and Assisted Living Services Objectives Understand the value of Quality Management

More information

Iain Patterson. Associate Workforce Director Homerton University Hospital NHS Foundation Trust

Iain Patterson. Associate Workforce Director Homerton University Hospital NHS Foundation Trust Iain Patterson Associate Workforce Director Homerton University Hospital NHS Foundation Trust Who we are? Who we are? North East London Sector 3,800 staff spread across Hackney and beyond c. 3,000 acute

More information

MACOMB COUNTY COMMUNITY MENTAL HEALTH QUALITY ASSESSMENT AND PERFORMANCE IMPROVEMENT PROGRAM ANNUAL EVALUATION, FISCAL YEAR 2009 ANNUAL PLAN, FISCAL

MACOMB COUNTY COMMUNITY MENTAL HEALTH QUALITY ASSESSMENT AND PERFORMANCE IMPROVEMENT PROGRAM ANNUAL EVALUATION, FISCAL YEAR 2009 ANNUAL PLAN, FISCAL MACOMB COUNTY COMMUNITY MENTAL HEALTH QUALITY ASSESSMENT AND PERFORMANCE IMPROVEMENT PROGRAM ANNUAL EVALUATION, FISCAL YEAR ANNUAL PLAN, FISCAL YEAR 2010 AUGUST, 2010 MACOMB COUNTY COMMUNITY MENTAL HEALTH

More information

Evaluation of NHS111 pilot sites. Second Interim Report

Evaluation of NHS111 pilot sites. Second Interim Report Evaluation of NHS111 pilot sites Second Interim Report Janette Turner Claire Ginn Emma Knowles Alicia O Cathain Craig Irwin Lindsey Blank Joanne Coster October 2011 This is an independent report commissioned

More information

CAMDEN CLARK MEDICAL CENTER:

CAMDEN CLARK MEDICAL CENTER: INSIGHT DRIVEN HEALTH CAMDEN CLARK MEDICAL CENTER: CARE MANAGEMENT TRANSFORMATION GENERATES SAVINGS AND ENHANCES CARE OVERVIEW Accenture helped Camden Clark Medical Center, (CCMC), a West Virginia-based

More information

Harris County - Jail Population September 2016 Report

Harris County - Jail Population September 2016 Report Comparison of Jail Population 1st Mtg 1 Year Last Current Aug-09 Sep-15 Aug-16 of Ago Month Month Council - - - Category 1 Aug-09 Sep-15 Aug-16 Sep-16 Sep-16 Sep-16 Sep-16 Pretrial Detainees (By Highest

More information

Informational Update: Behavioral Health

Informational Update: Behavioral Health Informational Update: Behavioral Health 1 Managed Behavioral Health Goals Integrate physical and behavioral health services Develop innovative delivery systems Reduce institutional placements Provider

More information

REASSESSING THE BED COORDINATOR S ROLE SHADY GROVE ADVENTIST HOSPITAL

REASSESSING THE BED COORDINATOR S ROLE SHADY GROVE ADVENTIST HOSPITAL Publication Year: 2008 REASSESSING THE BED COORDINATOR S ROLE SHADY GROVE ADVENTIST HOSPITAL Summary: Creation of Bed Coordinator position to improve patient flow throughout the entire hospital Hospital:

More information

Strategies to Reduce Readmissions, Sepsis, and Health-Care Associated Infections

Strategies to Reduce Readmissions, Sepsis, and Health-Care Associated Infections C10 This presenter has nothing to disclose Strategies to Reduce Readmissions, Sepsis, and Health-Care Associated Infections David Renfro, MS, RN NE BC Kelly Farnam, BSN, RN Gloria Martinez, MS, RN, NEA

More information

SPSP Medicines. Prepared by: NHS Ayrshire and Arran

SPSP Medicines. Prepared by: NHS Ayrshire and Arran SPSP Medicines Prepared by: NHS Ayrshire and Arran Medication Reconciliation: Story so far MR happening in primary care, acute adult, paediatrics and mental health Started in acute then mental health,

More information

Sutton Homes of Care Vanguard Programme

Sutton Homes of Care Vanguard Programme Sutton Homes of Care Vanguard Programme An Innovative End of Life Care model for care homes Kings Fund Conference 6 th December 2016 Corinne Campion, Clinical Nurse Specialist, Supportive Care Home Team

More information

Transforming Care Delivery: Redesigning Case Management and Primary Care Roles in Population Health Management

Transforming Care Delivery: Redesigning Case Management and Primary Care Roles in Population Health Management Transforming Care Delivery: Redesigning Case Management and Primary Care Roles in Population Health Management PCPCC June 26, 2014 Karen Jones MD FACP VP, Chief Medical Officer, WMG Laurie Brown BSN, MBA

More information

How Does Payroll-Based Journal Reporting Impact Your Five Star? Don Feige, ezpbj

How Does Payroll-Based Journal Reporting Impact Your Five Star? Don Feige, ezpbj How Does Payroll-Based Journal Reporting Impact Your Five Star? Don Feige, ezpbj About Our Speaker ezpbj provides easy-to-use software to manage all aspects of Payroll-Based Journal reporting ezpbj assembles,

More information

NHS performance statistics

NHS performance statistics NHS performance statistics Published: 14 th December 217 Geography: England Official Statistics This monthly release aims to provide users with an overview of NHS performance statistics in key areas. Official

More information

Catherine Porto, MPA, RHIA, CHP Executive Director HIM. Madelyn Horn Noble 3M HIM Data Analyst

Catherine Porto, MPA, RHIA, CHP Executive Director HIM. Madelyn Horn Noble 3M HIM Data Analyst 1 Catherine Porto, MPA, RHIA, CHP Executive Director HIM Madelyn Horn Noble 3M HIM Data Analyst University of New Mexico Hospitals» The state s only academic medical center» The primary teaching hospital

More information