1. Why do many patients refer to everyone who works in a physicians office as a nurse?

Transcription

1 EXAM: Chapters 1-3 Name: Date: 1. Why do many patients refer to everyone who works in a physicians office as a nurse? 2. In the case of Delaney v. Rosenthal (in Chapter 1), there are seven questionable procedures performed by a nurse s aide who was not qualified to carry out those tasks. Name the seven procedures. 3. You are a medical assistant working in Dr. Josyula s office. One day, you escort Mr. Bradley into an exam room and take his vital signs. While you are doing so, Mr. Bradley makes a statement to you that he is not happy with the care or the diagnosis that Dr. Josyula made. What steps should you do after hearing this statement?

2 4. You are answering phones in your Physicians office. A patient on the line explains to you that she has had an upset stomach, headache, low grade temperature, mild diarrhea. Can you tell the patient to use over-the-counter medication for the diarrhea, take Ibuprofen for the headache, rest, and drink plenty of fluids? Why or Why Not? 5. Explain the difference between Criminal Law and Civil Law. 6. Medical Malpractice cases can go through several phases. For each of the following statements, identify which phase the statement falls under. Phase 1 Phase 2 Phase 3 Phase 4 Deposition given by the witness to use in court as testimony A witness will testify under oath to what he heard. The period the negligence occurred. Pretrial Conference You decide to appeal the decision made by the court Cert. denied Receive compensation for loss or injury. 7. Explain what a Procedures Manual is, and how it would be used in an office.

3 8. In your words explain what negligence is, and give an example of negligence performed by a medical assistant in the physicians office. Definition of negligence: Example: 9. The practice of medicine is generally held to mean three things. They are: a. b. c. 10. Explain what defamation of character means, and give an example. Definition of defamation of character: Example: 11. What is a kickback? 12. Charging patients for unperformed procedures is a form of what?

4 13. What is the difference between Statutory Law, Administrative Law, and Common Law? Statutory law: Administrative law: Common law: 14. Why is it that fewer than 10 percent of medical malpractice lawsuits ever make it to court? 15. How is a doctor-patient relationship established? 16. In your words, what does Standard of Care mean? 17. What does this sentence mean to you: Medical assistants are professionals working in the delivery of health care and are held to a higher standard of care than laypersons who do not have the knowledge or training.

5 18. What is a Tort? 19. What is a Felony? State whether the following statements in #20-27 are True or False. 20. False imprisonment is strapping a patient who has dementia into a wheelchair so he can not fall out and hurt himself. 21. Libel is going around speaking ill of someone. 22. The most common civil claim in medical law is called a tort. 23. A mediator has the right to award damages. 24. To breach standards of care means you are negligent. 25. The medical assistant does not need the physicians permission to give out samples of medications to the patients if the patient is already taking that medication. 26. Cold-blooded murder is murder in the second degree. 27. In a child abuse case, medical records of the child can not be used unless the parent gives permission.

6 28. Name the 6 physical indicators of Child Abuse. a. b. c. d. e. f. 29. What is embezzlement? 30. When was HIPAA enacted?