Commercial Download with CNA
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- Maximillian Stanley
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1 DOWNLOAD: WHAT IS IT? CNA offers agents the opportunity to electronically update their agency management systems with commercial policy transactions and/or Direct Bill Commission Statement data download from CNA's systems using the IVANS network. A data file is distributed nightly (when policy activity occurs) which includes transactions for all CNA Commercial Insurance policies listed below. A monthly data file is also distributed containing all Direct Bill Commission Statement data for the prior month s transactions when requested. Agents may choose to receive transactions for one or more lines of business and for any Commercial Insurance producer codes under which they conduct business with CNA. CNA s Direct Bill Commission Statement downloads are compatible with the following agency management systems: Agency Software Agency Pro Agency Software Agency Pro SQL Ed Agency Software EasyApps Pro Agency Software EZ Agent Agency Systems Agency Systems AgencyApps Agency Systems Newton Applied EPIC Applied TAM 6.3+ Applied Vision 2.3+ DORIS DORIS DORIS32 Hawksoft CMS SIS SEMCI Partner SIS SEMCI Partner XE QQ Solutions Quick File* QQ Solutions QQ Evolution v. Gold and v. Silver* Vertafore AFW 4.5+ Vertafore AMS Vertafore Prime Vertafore Prime 2000 Vertafore Sagitta 2.0+ XDTI NexSure CNA s Policy Download is also compatible with the following systems: Agency Software - Agency Pro Agency Software Agency Pro SQL Ed Agency Software EasyApps Pro Agency Software EZ Agent Agency Systems Agency Systems Agency Systems AgencyApps Agency Systems Newton
2 Applied EPIC 3.0+ Applied TAM Applied Vision DORIS DORIS DORIS32 Hawksoft CMS QQ Solutions Quick File QQ Solutions QQ Evolution v. Gold and v. Silver SIS SEMCI Partner SIS SEMCI Partner XE (Not Audit Transactions) Special Agent Vertafore Pathfinder+ Vertafore Premier Vertafore Prime Vertafore Prime2000 Vertafore AFW Vertafore Sagitta XDTI NexSure Download is available for the following lines of business: Auto Workers Compensation BAPP CNA Connect Package Umbrella (Not Supported with Applied Vision) Monoline General Liability Monoline Property Inland Marine Schedules when part of a Package* You may choose to receive any combination of the following transaction types per producer code: New Business Renewals Endorsements Cancellations Reinstatements Audits (Not available for Sagitta) *Pending Certification
3 II. WHAT DO I HAVE TO DO TO BEGIN DOWNLOADING WITH CNA? If you are not currently downloading with another carrier you must: Have the proper software and hardware in your agency to connect to the IVANS network, Properly configure your agency management system to receive CNA, Sign the CNA Download Agency Agreement and Understanding document. Obtain an IVANS mailbox to receive download Contact CNA ( ) to schedule a test of download for your agency. The test verifies that CNA is correctly configured to send download and that your system is correctly configured to receive it. To obtain an IVANS mailbox: CNA can arrange for the setup of your IVANS mailbox. A separate communication with your IVANS account information will be sent to you. If you do not receive this information, please contact the CNA Agency Help Desk at To obtain the proper software and hardware: Please contact your agency management system vendor (see the Technical Specifications definition on pg. 4 of this document for vendor contact information) to arrange for installation of the software and equipment necessary to connect to the IVANS network. To properly configure your agency management system: Once you have obtained an IVANS account from CNA and installed the needed software and hardware, your agency management system vendor will work with you to properly configure your system for download. If you are currently downloading with another carrier you must: Properly configure your agency management system to receive downloads including CNA company unique coverage codes, and Sign the CNA Download Agency Agreement and Understanding document. Contact CNA ( ) to schedule a test of download for your agency. The test verifies that CNA is correctly configured to send download and that your system is correctly configured to receive it. To properly configure your agency management system: Please contact your agency management system vendor for assistance in properly configuring your agency management system for download. II. COMPANY UNIQUE COVERAGE CODES CNA Policy Transaction downloads include company unique coverage codes, which must be manually defined in your management system in order for CNA downloads to be processed correctly. These codes can be obtained at Coverage codes have been identified for each supported line of business.) Refer to the documentation provided by your agency management system vendor for the proper procedure to follow in order to enter these codes into your system. CNA download also include ACORD Standard coverage codes that may or may not be supported by the current ACORD standard supported by your management system. Some of these ACORD codes may have to be entered as company unique codes into your system in order to be properly displayed and recognized.
4 IV. PROPERTY SUBJECTS OF INSURANCE CODES Depending on the agency management system, some CNA property coverages will require the entry of a Company Unique Subject of Insurance code in order for CNA download to be displayed correctly. These codes can be found in the Property Subjects of Insurance Codes section of the Coverage Codes document. V. TAXES FEES & SURCHARGE CODES Depending in which state the policy was issued, CNA downloads may include codes for state surcharges. Depending on your agency management system, some of these codes may have to be entered into the management system in order for CNA downloads to be displayed correctly. These codes can be found in the Taxes Fees & Surcharge Codes section of the Coverage Codes document. Refer to the documentation provided by your agency management system vendor for the proper procedure to follow in order to load these codes to your agency management system. VI. NAIC COMPANY CODES APPLIES TO ALL AGENTS For a list of CNA NAIC codes affected please refer to the Technical Specifications definition on pg. 4 of this document. Please contact your agency management system support for assistance with adding NAIC Company codes in your system.
5 Technical Specifications Lines of Business / Policy Type* Policy Code in Download (will depend on system) Commercial Auto AUTOB Workers WORK WORK WC-S WORK Compensation BOP / BAPP /CNA BOP User BOP BOP Connect Defined Package CPKGE CPKGE PCKG Commercial Property PROP PROP PROP PROP Commercial General CGL CGL GL-S GL-S Liability Umbrella CUMBR CUMBR n/a n/a Commercial Transactions New NBS NBS NEW NEW Renewal RWL RWL REN REN or RN1 Policy Change / PCH PCH PCH PCH or EN Endorsement Cancellations XLC XLC CAN CAN or CA1 Reinstatement REI REI REI REI or R1 Synchronization SYN SYN SYN SYN Origination Addresses CNA Origination Address IBM312CNA CNA Companies NAIC Code Continental Casualty Company Transportation The Continental National Fire of Hartford American Casualty Co. of Reading PA Valley Forge without notice. CNA is a registered trademark of CNA Financial Corporation. Copyright 2012 CNA. All rights reserv
6 CNA Companies NAIC Code Columbia Casualty Company The Continental Insurance Company of New Jersey Support Desks Phone Web Site AMS Systems Applied Systems Download Support IVANS Transfer Manager Support CNA *Most management systems allow you to customize your Policy Type codes. You should use whatever codes have been defined in your system to complete your download configuration.
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