In this issue: First Quarter, 2014

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First Quarter, 2014 In this issue: MultiPlan Acquisition by Starr Investment Holdings Three MultiPlan Clients Awarded Texas Medicaid Contracts MultiPlan Invests in Online Scheduling Company Improved

1 First Quarter, 2014 In this issue: MultiPlan Acquisition by Starr Investment Holdings Three MultiPlan Clients Awarded Texas Medicaid Contracts MultiPlan Invests in Online Scheduling Company Improved Online Resources for Providers MultiPlan Accepting Applications for Rural Health Outreach Grant Practical Matters: Notes from Dr. Anthony Sposato, MultiPlan Corporate Medical Director MultiPlan s Network for Auto Medical and Workers Compensation Bills Holiday Card Presentations ValuePoint by MultiPlan ICD-10 Preparations Continue Payer News MultiPlan Acquisition by Starr Investment Holdings On February 17, 2014 a group led by Starr Investment Holdings announced its intention to acquire Mu Inc. from our current owners, Silver Lake, the global leader in technology investing, and BC Partners, international private equity firm. Starr Investment Holdings is the investment holding company of Starr Companies, a global insurance investments organization founded in Starr s operating companies provide insurance products an specialty coverages across a broad spectrum of industries including aerospace and aviation, constructi marine and energy, as well as specialty health, workers comp and auto liability insurance.

2 This announcement marks the next step in an exciting journey for MultiPlan, said Mark Tabak, MultiP Chief Executive Officer. We will now have the long-term capital, strategic support and collective set o relationships to further grow our company and evolve our solutions in the rapidly-changing healthcare and beyond. See the full announcement. Three MultiPlan Clients Awarded Texas Medicaid Contracts Three MultiPlan clients have been named recipients among the four contract awards for the Texas Hea Human Services Commission (HHSC) STAR+PLUS Medicaid Rural Service Area. Our clients, Amerigrou Spring, and United Healthcare used network composition data from our Texas True Choice Network (T their proposals and will use TTC to supplement their network coverage once the program goes live. STAR+PLUS is a Texas Medicaid managed care program for people eligible for both Medicaid and Medi HHSC is expanding the scope of services and the geographical areas covered by the current managed programs used by Texas STAR+PLUS. The start date for this expansion is September 1, MultiPlan Invests in Online Scheduling Company MultiPlan recently invested in DocASAP, a company offering an online scheduling application that allow providers to publish their patient schedules through a variety of online venues including payer sites, p sites, and online portals. We re excited about the value that DocASAP delivers to providers and its potential to help providers Attract New Patients by promoting your practice online and gaining access to the growing number o who search for doctors online. Improve Patient Satisfaction through ease of access with 24x7 online scheduling and timely appoin Reduce Scheduling Overhead by reducing call volume to your practice and freeing up time for your staff. We researched the use of online scheduling and found a high level of interest in the market for this typ functionality. As an investor, MultiPlan supports DocASAP with capital and operational assistance as it partner with providers and payers. Later this year, we will add DocASAP s online scheduling functional own provider search application at multiplan.com. We selected DocASAP because the company not onl an efficient and effective way for consumers to make appointments with healthcare providers, but also

3 a multichannel marketing program for providers to help them efficiently expand their reach in an incre retail environment. Click here to learn more about DocASAP. Improved Online Resources for Providers These improved online resources for working with MultiPlan give you expanded capabilities and easier information that delivers greater administrative efficiencies to your organization. Providers Section of MultiPlan.com Provider Service Portal Provider Search Results Providers Section of MultiPlan.com The Providers section of the MultiPlan website has a new look and format to make it faster to get to ou resources and easier to find the information you need. You ll find the same convenient access to the in and resources you use along with a new link to our online provider service portal where you can perfo administrative transactions.

4 Provider Service Portal Are you taking advantage of MultiPlan s provider service portal? The portal now alerts group practices time to update rosters, and changes to rosters can be easily submitted via the portal. Not yet registered? Self-registration is available at

Provider Search Results We recently introduced a new format to the search results screen of our online Provider Search. The n makes it easier to view results.

5 Provider Search Results We recently introduced a new format to the search results screen of our online Provider Search. The n makes it easier to view results. The provider s contact information stands out, and specifics about the including their gender and what languages they speak also are more readily apparent. Click here to us Provider Search and see how your information looks in the new format. MultiPlan Accepting Applications for Rural Health Outreach Grant We are pleased to announce MultiPlan s 19th annual Rural Health Outreach Grant, a program that is u the PPO industry. This year we have moved up the application period to February 28 April 30, The program provides financial grants to rural hospitals that participate in one or more of MultiPlan s n (MultiPlan, PHCS, HealthEOS, Beech Street, Texas True Choice, IHP, AMN, HMN, RAN) to help offer ne services, expand existing services, or reach new populations. Our broad guidelines encourage creativit accommodate the greatest possible variety of programs to address the unique healthcare needs of rur communities. This year we will award four grants of $7,500 each. A grant application and additional program information are available in the Providers section of our we Applications must be received by April 30, Grant awards will be announced via press release and to grant recipients via letter. For more information about the Rural Health Outreach Grant, please contact us at rural@multiplan.com Practical Matters: Notes from Dr. Anthony Sposato, MultiPlan's Corpora

6 Medical Director With the evolution of Pain Management in healthcare and the increasing demand for qualified specialis area, MultiPlan has revised our credentialing requirements for this specialty. Recognizing that the Pain Management specialty is relatively new and a strict ABMS (American Board Specialties) certification pathway has restricted the panel of well-trained Pain Management specialists recently broadened the eligibility by adding ABPM (American Board of Pain Medicine) certification to ou acceptance criteria. Our current credentialing stance is, if a provider is ABMS certified in Anesthesia, Neurology, Psychiatry Physical Medicine and Rehabilitation (PM&R), and has ABPM certification, we will qualify the provider a Management specialist. Although this will not extend eligibility to all ABPM certified physicians, it will increase the number of eligible Pain Management specialists participating in our networks. This broader definition will strengthen our panel of well qualified Pain Management specialists to help the growing number of patients with pain related conditions. As always, if you have any questions or comments related to your participation with MultiPlan, please to contact me via Partnership@MultiPlan.com. MultiPlan s Network for Auto Medical and Workers Compensation Bills Automobile insurers, employers, and state agencies across the country are looking for ways to control associated with healthcare bills, and more and more are turning to PPO networks as one of their solut MultiPlan, we ve been bringing together providers, payers, and patients to help manage the medical c auto medical bills since 1980 and workers compensation bills since Most MultiPlan provider agreements include access by property and casualty programs such as worker compensation and auto medical.* That means when you provide healthcare services to patients seekin through these programs, you realize all of the benefits that come from your MultiPlan relationship. Patient Direction Patients may be directed to participating providers through online provider search, toll-free referral lin provider directories or financial incentives. And where permitted, payers encourage patients to visit participating providers. The patients directed to you through these multiple avenues present new grow opportunities for your practice. Patient Identification In many cases, insurance representatives will verify your participation in the network before the patie

an appointment. Payers may also provide patients with a form indicating patient, payer, and network information. A complete list of clients accessing our network is also available.

7 an appointment. Payers may also provide patients with a form indicating patient, payer, and network information. A complete list of clients accessing our network is also available. Provider Service As you would expect from a national PPO, you ll find a robust service organization knowledgeable in a medical and workers compensation bills, with multiple options for handling all your service needs incl Online provider tools and resources Web-based secure service portal Online provider search Toll-free service line Payment Participating with MultiPlan and the industry leading payers that work with us delivers the added bene timely, secure and reliable payments direct to you from the payer, usually within a specified time fram get the confidence of knowing that you will receive a set contracted rate for your services. And withou administrative burden that goes along with collections you ll spend less time chasing accounts receiva more time caring for your patients. *Refer to your MultiPlan agreement for specific participation information. Holiday Card Presentations MultiPlan representatives presented prizes for MultiPlan s 2013 Holiday Card program.

ValuePoint by MultiPlan ValuePoint by MultiPlan is our access card program that lets you serve the growing patient population responsible for more of their healthcare costs while preserving the key

8 ValuePoint by MultiPlan ValuePoint by MultiPlan is our access card program that lets you serve the growing patient population responsible for more of their healthcare costs while preserving the key benefits you expect from partic a PPO network Low collection risk - Patients pay your contracted MultiPlan fee in full at the time of service. Patient steerage - With members from some of the country s most recognized companies. Administrative ease - Simply call the number on the ID card to obtain your MultiPlan fee schedule information and collect that amount from the patient. Who uses ValuePoint? Members in our clients discount programs, including HealthAllies, use ValuePoint to gain access to qu providers and help reduce their out of pocket healthcare costs. These are money-saving programs for members, not insurance. Members are responsible for the full amount of the MultiPlan contracted rate healthcare products or services they use. Identifying Members Members should present their ID card or confirmation letter that identifies the program and bears the ValuePoint by MultiPlan logo. To check eligibility, simply call the phone number listed. Note that memb

9 identify themselves by their group, rather than the program name (for example, I have a FACT healt For more information about ValuePoint, including how to calculate payment and collect reimbursemen here. ICD-10 Preparations Continue MultiPlan continues our preparations for the transition to ICD-10. We updated our systems and proced are currently testing with our clients to ensure we are able to receive and process their claims with IC codes. We will be ready to accept ICD-10 codes well in advance of the October 1, 2014 deadline. You can learn about our approach to ICD-10 remediation in our bulletin titled MultiPlan s ICD-10 Reme Project, which is posted under the HIPAA 5010/ICD-10 heading in the Providers section of the MultiPla Click here to read the bulletin. Payer News We are sharing this news from select client payers for your convenience. Aetna Provider Newsletters Available Electronically To learn more and register for Aetna newsletters and policy updates, click here or paste this address i web browser: CIGNA Launch of ClaimsXten and new version of Clear Claim Connection On February 17, 2014, Cigna began using ClaimsXten for claims priced through its proprietary netw market-leading, rules-based software application evaluates claims for adherence to industry-standard practices based mainly on Centers for Medicare & Medicaid Services (CMS) and American Medical Asso (AMA) guidelines. As a result of this initiative, a new version of Clear Claim Connection became available externally to h professionals on February 27, This new version is enhanced by ClaimsXten's ability to apply ind standard coding practices.

10 Unsubscribe Please click here if you no longer wish to receive this newsletter from MultiPlan. Copyright 2014 by MultiPlan, Inc. 115 Fifth Avenue, Seventh Floor, New York, NY This newsletter may include links to websites which contain information created by persons or entities independent of M MultiPlan does not control or endorse these websites or guarantee the content therein. MultiPlan expressly disclaims al damages of any kind arising out of the use of, reference to, or reliance upon such websites or the information therein.

Introducing AmeriHealth Caritas Iowa

Introducing AmeriHealth Caritas Iowa A presentation for Iowa providers. CPC; Q215 Iowa V1 Who We Are Who We Serve Agenda Our Mission AmeriHealth Caritas Iowa Why Partner With Us? Questions 2 2 Who We Are