Daytona State College Emergency Medical Service Programs. Fall 2017 Student Handbook Emergency Medical Technician and Paramedic

Transcription

1 Daytona State College Emergency Medical Service Programs Fall 2017 Student Handbook Emergency Medical Technician and Paramedic Daytona State College School of Emergency Services Emergency Medical Service Programs Advanced Technology College 1770 Technology Blvd, Room 124C Daytona Beach, FL Phone: Fax: The Daytona State College EMS Program is approved by the Florida Department of Health-Bureau of Emergency Medical Services, as meeting all requirements of Florida Statute Section 401 and Florida Administrative Code 64-J-1 for EMS Training Centers in Florida. The Daytona State College EMS Program is accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) upon the recommendation of the Committee on Accreditation of Educational Programs for the Emergency Medical Services Professions (CoAEMSP). Daytona State College is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award associate and bachelor s degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia or call for questions about the accreditation of Daytona State College. Daytona State College Emergency Services Program Manager Approved 10/27/17

2 SECTION 1 EMS Department Administration/General Information Office Hours 1.2 Program application - EMT and Paramedic 1.3 Student Use of Department Equipment 1.4 Release of Student and Academic Information 1.5 Emergency Medical Services Code of Ethics 1.6 Students with Disabilities 1.7 College Closing Notification 1.8 EMS Department Closing Notification 1.9 Authorized Visitors 1.10 Student Contact Information 1.11 Violation of Level 2 Screening Standards 1.12 Change in Medical Status 1.13 Insurance Requirements 1.14 Certification Exams SECTION 2-PROGRAM OVERSIGHT Medical Director 2.2 Program Manager 2.3 Lead Instructor 2.4 Director of School of Emergency Services SECTION 3 ACADEMICS EMT EMT Course Length and Components 3.2 National EMS Education Standards for EMT 3.3 CPR for Healthcare Providers 3.4 Course Syllabi and Acknowledgements 3.5 EMT Failure of Lecture, Lab, or Clinical Sections 3.6 EMT Attending Class after a Failing Grade is received SECTION 4 ACADEMICS - PARAMEDIC Paramedic Course Length and Components 4.2 Paramedic Prerequisites 4.3 National EMS Education Standards for Paramedic 4.4 Paramedic Passing Score 4.5 Paramedic Course Syllabus and Acknowledgement 4.6 Non Continuous Paramedic Enrollment SECTION 5 ACADEMICS ALL EMS STUDENTS Mandatory Lectures for All EMS Students 5.2 Examination Answer Sheets 5.3 Absence on an Exam Day 5.4 Planned Absence on an Exam Day 5.5 Unplanned Absence on an Exam Day 5.6 Final Examination 5.7 Reviewing Completed and Graded Examinations 5.8 Student Retests 5.9 Practical Examinations Skills/Scenario Benchmarks and Final Testing 5.10 Right to Record Practical Examinations

3 SECTION 6 ATTENDANCE Attendance Roster 6.2 Tardy and Absences Lecture Lab and clinical 6.3 Late Calls 6.4 Absences 6.5 Allowed Number of Absences 6.6 Request for Absence Form (Event Form) 6.7 Make Up Work for Absences 6.8 Absences by Sponsored Students 6.9 Leaving Class /Clinical without Permission 6.10 Clinical Swap 6.11 Clinical Absence SECTION 7 Social Media and Use of Electronic Devices Definitions 7.2 Social Media/Networking Code of Conduct 7.3 Social Media Privacy 7.4 Electronic Devices in Class 7.5 Electronic Devices During Testing 7.6 Electronic Devices in Clinical Assignments 7.7 Electronic Devices involving violation of HIPAA Patient Confidentiality 7.8 Pictures During Class SECTION 8 UNIFORM REQUIREMENTS Uniform 8.2 College Picture ID 8.3 Program Uniforms 8.4 Grooming Standards (All Students) 8.5 Grooming Standards (Male Students) 8.6 Certified Law Enforcement Officers SECTION 9 STUDENT CONDUCT Respectful Language 9.2 Interagency Politics 9.3 Addressing Staff and Instructors 9.4 Following Orders 9.5 Conflicting Orders 9.6 Investigations/Complaints/Hearsay 9.7 Investigation Notification SECTION 10 Substance use policy Tobacco Policy 10.2 Alcohol/Drug Free Campus 10.3 Consumption of Alcohol Prior to class and/or Clinical and field shifts 10.4 Uniforms in Drinking Establishments

4 SECTION 11 CLINICAL/FIELD ASSIGNMENTS AND INFORMATION HIPAA (Patient Confidentiality) 11.2 Clinical /Field Affiliates 11.3 Students currently employed by any agency 11.4 Clinical Scheduling 11.5 Clinical Schedule Verification 11.6 Scheduled Hours and Location for Clinical 11.7 Attendance 11.8 Authorized Clinical Location 11.9 Unauthorized Clinical Attendance Clinical Completion Paramedic Changes to the Clinical Schedule (attendance) Field Site Volusia County EMS/EVAC Field Site Fire Services Authority of the Fire Crew Clinical Site Hospitals or Allied Health Facility Authority of the College Clinical Preceptor College Clinical Preceptor No Show Scope of Practice Student Scope of Practice Infection Control Exposure or Injury Section 12 Safety Considerations Operation of Vehicles 12.2 Operation of Tools 12.3 Operation of Medical Equipment/Stretchers 12.4 Helicopters Section 13 Clinical requirements Clinical Forms and Grading 13.2 Clinical Due Dates for Forms 13.3 Clinical Grading 13.4 Clinical Documentation Review 13.5 Clinical/Field Audits 13.6 Clinical Audit by Public Safety Agencies 13.7 Falsification of Documentation and/or Clinical Attendance F.S SECTION 14 CRITICAL STRESS MANAGEMENT 26 Statement of Purpose 14.1 EMS Program Students 14.2 Critical Incident 14.3 Clinical and Field Preceptors 14.4 Responsibilities 14.5 Contact/Activation by College Clinical Preceptors 14.6 Pre-hospital Provider Agencies 14.7 Contact/Activation by Pre-hospital Provider Agencies

5 SECTION 1 GENERAL INFORMATION EMS Department Administration/General Information 1.1 Office Hours The EMS Department Office, which is located at the ATC is open from 8am-5pm, Monday through Friday during the Fall and Spring semesters. Summer semester hours will be Monday-Thursday 8:00am-5:00pm and Friday 8:00am-Noon, unless otherwise posted. 1.2 Program Application This is a limited-access program. Candidates must: Apply and be accepted to Daytona State College; Submit a completed EMS EMT or Paramedic application and all elements included Fall and Spring all student must have proof of the current year flu shot including lot # s, expiration dates, who administered the shot and mode of administration; Include all other requirements as noted in the application. You application must be complete to be accepted into the program. Paramedic applicants Possess a current Florida EMT certification or proof of successful completion of a Florida EMT program. Successfully complete a criminal background check, drug screening exam and update any immunization records. Part of the verification process is clearing students who have an offense noted in their background. Clinical affiliates will vet the list of students who have completed application and are planning on attending our limited access programs. Any clinical/field affiliate has the right to refuse access. 1.3 Student Use DCS Department equipment Employee computers, Copy Machines, and department phones Students may not use employee computers, at the risk of a virus or any introduction of unwanted tech programs, which could compromise the security of our employees and students. Students may not make copies on the EMS department copy machine. Students may not use department telephones except in emergency situations 1.4 Release of Student/Academic Information Sponsored Students All EMS students who are being sponsored by a City, County, State or private/public safety agency shall have their overall progress reported to their respective sponsoring agency. The student records established and maintained pursuant to public expenditures may be classified as public record and may be release to parties requesting them. Sponsored students must sign a release form which expressly releases DSC, employees and affiliates from any liability or damages which may result from the release of any record pertaining to their application, performance, discipline, and attendance. This includes academic, lab practical s, clinical, and behavioral performance, as well as, any violations of policy as outlined in this manual. Release of Information All EMS Students The Department of EMS reserves the right to release student information to the following: Academic institutions and/or public safety agencies, clinical affiliates, that have a legitimate educational interest; or

6 Appropriate parties, if knowledge of the information is necessary to protect the health, safety or welfare of the student or other individuals. Parent Access to Records Student records may be released to a parent (custodial or non-custodial) of the student without the student's prior approval only when a Daytona State College Parent Information Request Form has been completed. This form requires the requesting party to attach documentation that verifies the student was claimed as a dependent on the most recently filed IRS tax return. (Copies already supplied to the Financial Aid Office can be used.) 1. Emergency Medical Services Code of Ethics Professional status as an Emergency Medical Technician and/or Paramedic is earned and not given to those who choose this career. Students who earn their certification/license will be expected to recall information from their education on demand and immediately, often during times of extreme stress. There is no time to get your textbook and look up a treatment you must know and perform accordingly. To earn your way in the EMS profession in a less than ethical fashion may cause harm to those you serve through your own negligence. The Emergency Medical Services Code of Ethics shall be followed in its entirety. You are expected to read and sign that you understand and will abide by the EMS Code of Ethics at all times. 2. Students with Disabilities In compliance with the Federal Americans with Disabilities Act, and Section 504 of the Rehabilitation Act of 1973, attempts will be made to accommodate students with disabilities. Students wishing to receive special accommodations during the EMT or Paramedic program, MUST contact The Office of Student Disability Services, Daytona Campus, Building 100, (386) , and prior to requesting accommodation from the EMS Department. Any request for special accommodations must be self-disclosed by the student to the EMS Department PRIOR to the start of class. Students shall not be granted accommodations on request without a corresponding authorization from the Office of Student Disability Services. 3. College Closing Information In the event of a hurricane or another event that causes the College to close, local television and radio outlets will provide information regarding the status of the College. 4. EMS Department Closing Occasionally, the EMS Department may close due to major public safety events that impact our ability to utilize adjunct instructors. You will be notified of any changes in you class schedule. This information may be obtained through using your Daytona State College , course announcements, and/or contacting the EMS department. 1.9 Authorized Visitors Representatives of local public safety agencies may request to observe our students while they are in class or Lab. These visitors will be approved by the EMS Department prior to their visit. All students are required to address public safety visitors by their department rank (example: Battalion Chief Jones) or at a minimum of Sir or Ma am unless corrected Change in Contact Information The EMS office must be notified immediately in writing upon any change of name, address or phone number. Each student must also notify registration and update FISDAP contact information

7 It is highly recommended that the contact information used in FISDAP. Personal addresses are not secure. If you opt to input your personal address as your primary , you risk confidential content to be compromised. You can change the address at any time on this account Violation of Level 2 Screening Standards Students involved in any incident, on or off campus, that results in a conviction will place them in violation of Level 2 Screening Standards (F.S ). The student may be suspended from the program until the incident has been resolved. If you are arrested for any offence while you are a student in any EMS class, you are REQUIRED to notify your Lead Instructor IN WRITING on the next available class day. Clinical affiliates can choose to deny access at any time if a violation occurs, regardless of a conviction, at any time during enrollment Change in Medical Status While in Class You must immediately notify the Lead Instructor if you become injured, ill, or have any change in your medical status that could affect your ability to physically attend and/or perform your Clinicals without restriction. This also includes medications that may impair your performance. The EMS program may require a physician to examine and recommend continued attendance in any EMS program for any change in medical status. Daytona State College allows for students with proof of medical illness, or injury to withdraw from the program if all guidelines are followed on the student appeals form provided to you on the Daytona State College website. It is your responsibility to follow the instructions and properly withdraw from all co-requisites Student Insurance The College does not provide any medical insurance for students. Proof of insurance is required for admission into a limited access program. Students must secure and maintain health care insurance at their own cost during the duration of enrollment. Proof of insurance is required. Each student must maintain continuous motor vehicle insurance during enrollment within any EMS course. Auto insurance would be used in the event that any student was injured while riding on preapproved shift in the clinical setting, EVOC, and at times MCI training sessions if use of a vehicle is offered. You are not allowed to drive any vehicle at any time except during EVOC and possibly if directed to do so during a MCI Certification Exams College Application for Graduation The College requires that all students complete an Application for Graduation prior to the end of the semester he/she graduates. The EMS Senior Staff Assistant will provide the forms, instructions and deadline to comply for each EMS class. EMS Certificate of Completion Students who have met all academic requirements, fulfilled their financial obligations to the College, and completed the required Application for Graduation, will be provided with a certificate of completion within 14 days of their completion date as directed by Florida Statute. The EMS Department issues the only authorized certificate of completion that is accepted by the Florida Department of Health/Bureau of EMS. The EMS Department issued certificate will contain our site code, the number of hours completed and the signatures of our Medical Director and Program Manager

8 The College will also issue a Certificate of Graduation in recognition of students achievement. The College issued certificate IS NOT acceptable to submit to the Florida Department of Health/Bureau of EMS with your application for certification. This certificate does not contain our site code or the signatures of our Medical Director and Program Manager. SECTION 2 Program oversight Standards and Guidelines for the Accreditation of Educational Programs in the Emergency Medical Services Professions (2015) 2.1 Program Medical Director The Program Medical Director is responsible for medical oversight of the program and must: 1) review and approve the educational content of the program curriculum for appropriateness, medical accuracy, and reflection of current evidence-informed pre- hospital or emergency care practice. 2) review and approve the required minimum numbers for each of the required patient contacts and procedures listed in these Standards. 3) review and approve the instruments and processes used to evaluate students in didactic, laboratory, clinical, and field internship, 4) review the progress of each student throughout the program, and assist in the determination of appropriate corrective measures, when necessary. Corrective measures should occur in the cases of adverse outcomes, failing academic performance, and disciplinary action. 5) ensure the competence of each graduate of the program in the cognitive, psychomotor, and affective domains, 6) engage in cooperative involvement with the program director, 7) ensure the effectiveness and quality of any Medical Director responsibilities delegated to another qualified physician. 8) ensure educational interaction of physicians with students. The Medical Director interaction should be in a variety of settings, such as lecture, laboratory, clinical, field internship. Interaction may be by synchronous electronic methods. 2.2 Program Manager Responsibilities The program director must be responsible for all aspects of the program, including, but not limited to: the administration, organization, and supervision of the educational program, the continuous quality review and improvement of the educational program, long range planning and ongoing development of the program, the effectiveness of the program, including instruction and faculty, with systems in place to demonstrate the effectiveness of the program, cooperative involvement with the medical director, the orientation/training and supervision of clinical and field internship preceptors the effectiveness and quality of fulfillment of responsibilities delegated to another qualified individual. 2.3 Lead Instructor /Faculty / Instructional Staff/ Clinical/ Field Preceptors: Responsibilities: Perform duties assigned under the direction and delegation of the program director. Lead Instructors/Faculty are responsible for all lab activities including configuring the daily Lab activities, skills, scenarios, demonstration of new skill, scheduling the Lab rotations, administering

9 quizzes, exams, assigning/oversight of adjunct faculty, writing scenarios for final skills, tracking, evaluation of students, and grading of all students. Lead Faculty are also designated to coordinate supervision and provide frequent assessments of the students progress in achieving acceptable program requirements. Clinical/Field preceptors Clinical instruction or supervised practice, there must be instructional faculty designated to coordinate supervision and provide frequent assessments of the students progress in achieving acceptable program requirements Preceptor training: Field and Clinical Preceptor Training Training and orientation of our field and clinical Preceptors is a dynamic ongoing process Purpose of the student rotation (competencies, skill, and behaviors) Evaluation tools used by the program Contact information for the program Team Lead only applies during Capstone Internship phase Program requirement of Team leads during Capstone Internship 50 patients further defined in Capstone Field Internship Coaching and mentorship techniques Orientation and Shadowing training during live shift with seasoned Clinical preceptors Written training manuals, preceptor students contract capstone field internship s prior to semester beginning discussing upcoming trends, changes, current areas of focus during their shifts. Weekly communications via text updating critical information regarding one or all sites Texting and verbal communication is ongoing and daily 24/7 2.4 Director of the School of Emergency Services The Director of the School of Emergency Services oversee the training our community's law enforcement, corrections, fire and EMS professionals. From initial training to in-service and specialized training, the School of Emergency Services provides the best in public safety training. In addition to initial certification training programs in police, corrections, fire and EMS, the Director provides additional oversight for advanced training and College Degree programs to enhance the students career

10 SECTION 3 ACADEMICS EMT 3.1 EMT Course Length and Components The Emergency Medical Technician (EMT) Training Program at Daytona State College is a total of 330 hours in length. The EMT course is actually three separate courses consisting of EMS EMT Lecture EMS 1119L-EMT Lab and EMS 1431-EMT Clinical Experience. All three courses must be completed in their entirety for an individual to be eligible for certification as an EMT in the State of Florida. 3.2 National EMS Education Standards for EMT The curriculum for the EMT program has been set by National EMS Educational Standards adopted by reference in Florida Statute CPR for Healthcare Providers The American Heart Association CPR for Healthcare Providers training program will be conducted on the first day of Lab. AHA CPR training is mandatory and will be held during Lab. This is MANDATORY for all students regardless of the expiration date on your CPR card. If a student fails to attend the mandatory training we cannot guarantee the ability to continue within the Program. 3.4 Course Syllabi and Acknowledgements Student will be directed to the online course content (Falcon online) for EMT, which includes all three co-requisite courses associated with EMT Program. These documents will contain information on all requirements to successfully pass these courses. You will also sign a document stating that you received, read and understood each course syllabus. These are documents and other course materials are located in your Falcon Online courses. 3.5 EMT Failure of Lecture, Lab, or Clinical Sections A passing grade in EMT Lecture Lab and Clinical must be obtained in order to receive a certificate of completion. Refer to your syllabus for successful completion guidelines for each course. Failure of any co-requisite courses will require students to repeat all courses. For example if the student fails lecture then they will be removed from all remaining clinicals and lab sessions. This would result in failure of all co-requisites. In order to successfully complete each student must complete all corequisites with the same semester. 3.6 EMT Attending Class after a Failing Grade is received Students are not allowed to continue attending any of the three courses noted in section 2.5 after a failing grade is issued

11 SECTION 4 ACADEMICS - PARAMEDIC 4.1 Paramedic Course Length and Components The Paramedic Program at Daytona State College is a total of 1230 hours in length. The Paramedic course is actually nine (9) separate courses that are divided into four segments, which are outlined below: Paramedic 1 EMS 2603 Paramedic 1 Lecture EMS 2603L Paramedic 1 Lab Paramedic 2 EMS 2604 Paramedic 2 Lecture EMS 2604L Paramedic 2 Lab, EMS 2666 Paramedic 1 Clinical Paramedic 3 EMS 2605 Paramedic 3 Lecture EMS 2605L Paramedic 3 Lab, EMS 2667 Paramedic 2 Clinical. Paramedic Internship - EMS 2659 Paramedic Field Internship Capstone 4.2 Paramedic Prerequisites CPR for Healthcare Providers Entry into the Paramedic Program requires current certification in American Heart Association (AHA) CPR for Healthcare Providers. During Paramedic 1 all students will have a recertification of their AHA CPR for Healthcare Providers training conducted in Lab. The CPR training offered in Lab is MANDATORY for all students regardless of the expiration date on your CPR card. A Florida EMT Licensure in good standing must be obtained prior to the start of the second semester of the program or the student will not be permitted to continue in the program. A National Registry EMT certification without a current Florida EMT license will not be accepted. 4.3 National EMS Education Standards for Paramedic The curriculum for the Paramedic program has been set by the National EMS Educational Standards I issued by the National Highway Traffic Safety Administration and adopted by reference in Florida Statute Paramedic Passing Scores The continued grade of B (80%) represents a safe level of knowledge and the ability to apply this knowledge in the Clinical area. There is no provision in EMS for the grade of C or D even though this is a passing grade in the College system. A student who is unable to demonstrate a safe knowledge level or who does not provide safe care to patients will not receive a passing grade for that course (either in theory, practical Lab, or Clinical/field internship. A student must pass with a B grade point average in Lecture a B grade in practical Lab, and a B in Clinical/field internship as applicable in order to pass that course level. Students must also take all Lecture practical Lab, and Clinical/field internship courses simultaneously within the same semester. If the student fails either the Lecture practical Lab, or Clinical/field internship component of a semester, all 3 must be retaken. Paramedic courses are sequential. Because each course builds on concepts and knowledge from prior course(s), a student who fails or withdraws from a paramedic course will receive an F or W as applicable for the remaining co-requisite courses within that semester. Further information will be provided in the syllabus provided to you at the beginning of each course

12 4.5 Paramedic Course Syllabus and Acknowledgement The course syllabus for the Lecture/Lab and Clinical components of the Paramedic program will be available for download on the first day of class. These documents will contain information on all requirements to successfully pass these courses. You will also sign an Acknowledgement Form stating that you received, read and understood each course syllabus. 4.6 Non Continuous Paramedic Enrollment Paramedic students who have a break in enrollment between courses have one year to enroll in the next class. The one-year break will be allowed only one time. Example: A student completes Paramedic 1, but cannot enroll in, or fails Paramedic 2. The student would be allowed to return for Paramedic 2 within one year. The same student would not be allowed to have another break in enrollment between Paramedic 2 and Paramedic 3. Students who exceed this policy MUST start over at Paramedic 1. SECTION 5 ACADEMICS ALL EMS STUDENTS 5.1 Mandatory Lectures for All EMS Students The following course segments are MANDATORY as required by Florida Statute: Trauma Scorecard Methodology 2 hours and SUID 2 hours. All EMS students must attend the mandatory courses associated with their course of study.. Certifications from employing agencies or other continuing education providers will NOT be honored as meeting this requirement. Being absent from any of these mandatory lectures may result in dismissal. EMT Students must complete AHA Health Care Provider. Paramedic students must successfully pass AHA Health Care Provider, ACLS, PHTLS, and PALS offered during their respective semester. Students who fail or are absent must attend a course at their own expense. The student must provide proof that they successful completed the specialized course in order to receive a grade in their respective semester. 5.2 Examination Answer Sheets Upon completion of taking an exam, students shall ensure their examination answer sheets are completely filled out prior to submitting to the Lead Instructor. Once the answer sheet is handed to the instructor, it is considered final and will be graded accordingly. Please check your work before handing it in. 5.3 Absence on an Exam Day 5.4 Planned Absence on an Exam Day When a student returns to class after being absent or if he/she is tardy, an Event Form (attached) must be completed and submitted to the Lead Instructor by no later than the next scheduled class/lab day. Supporting documentation, if required, (i.e., doctor's note, dispatch call log for late calls) must be attached. A copy of the form is also available for download from the EMS website. Do not give the form to the Senior Staff Assistant or anyone other than the Lead Instructor for your course. Upon review of the request, and at the discretion of the Lead Instructor, the student may be assigned make-up work. The assignment shall be comparative in content to the material missed. Failure to turn in assigned make-up work will result in your absence being categorized as "unexcused" which will result in the student failing the class. Submission of the proper paperwork does not guarantee that the Absence/Tardy will be declared excused. The Lead Instructor will evaluate each request and determine if the Absence/Tardy was reasonable and necessary

13 5.5 Unplanned Absence on an Exam Day An absence that has not been pre-approved on the date a written exam is scheduled will receive Zero points for said exam. The student will have the option to make up the exam if it is scheduled with their Lead Instructor. Follow retest policy below. An exam which is taken as a result of an absence is treated under the grading guidelines of a retest. Therefore, the maximum score of any absence retest is 70%. No retest will be administered if a score is received that is less than the minimum passing score. 5.6 Final Examination All EMS students must successfully pass a cumulative final written exam with 70% or higher. Additionally, no retests are allowed for the final written examination for any EMS course. 5.7 Reviewing Completed and Graded Examinations Students may review their completed and graded examinations by making an appointment with their Lead Instructor during their scheduled office hours established by the Lead Instructor. 5.8 Student Retests Students will be notified by their Lead Lecture Instructor if the block exam failure. If the student is eligible for a retest it must be scheduled within 24 hours. The retake must occur within 7 calendar days of the notification to the student of the initial exam failure. The retake appointment will be made with their lead instructor or his designee. Any student that has been notified as directed above and does NOT schedule a retake OR schedules a retake and misses the appointment without requesting an extension in writing to the lead instructor shall be awarded a zero for the exam. Once a retake appointment has been made, students unable to meet their retake appointment must request an extension in writing to their lead instructor BEFORE the previously scheduled examination appointment. Extensions are granted at the sole discretion of the lead instructor. Any student who has a scheduled a retest may not take any further course block examinations until successfully passing the retest. The lead instructor may grant one retake extension during the semester per student. Students unable to retake the exam under the condition of an extension will forfeit the opportunity and the exam grade will be entered as a zero. Retests shall be proctored and graded by the Lead Instructor and/or their designee. Students will only be advised of their retest results by their lead instructor. Conditions that demonstrate extraordinary circumstances and gain prior approval of the lead instructor and the program manager may be modified on a case-by-case basis. Practical Examinations 5.9 Skills/Scenario Benchmarks and Final Testing Students will be intermittently evaluated on various skills and scenarios in lab to ensure that required performance benchmarks are met. Any skill can be retested at any time throughout the duration of the course enrolled. The evaluation process will be explained in your syllabus and lab manual Right to Record Practical Examinations Final skills testing may be video and/or audio taped and replayed on site in the event of a dispute. Lab skills sessions may be videotaped on a routine basis and reviewed by the Medical Director at his discretion

14 SECTION 6 ATTENDANCE 6.1 Attendance Roster All students are be required to "sign-in" and sign out on the attendance rosters at least once per course session, or more often as prescribed by the instructor. A student who fails to sign the attendance sheet shall be designated absent and must comply with the absence policy. 6.2 Tardy and Absences Lecture Lab and clinical Definition of Tardy Tardy is defined as arrival at a class or clinical site 15 or more minutes past the designated start time. All students are expected to be on time to class. Students who are tardy will complete an Event Form and submit this form to the Lead Instructor. It is the Lead Instructors discretion to permit the student to stay for the duration of the class. Arriving late to a Clinical rotation will result in dismissal for the shift. Any clinical missed must be rescheduled if there is availability. Evac clinicals are an exception the designated time expected to arrive 15 to 20 minutes prior to the shift time. Arriving to your shift at the time the ambulance is schedule could result in missing the ambulance deployment. This would be considered an absence. 6.3 Late Calls Students who are tardy due to a late call at his/her agency will be required to complete the Event form form and attach any supporting documentation to verify the late call. Late calls may be verified by EMS Department staff. Students who falsify late call documentation will be required to meet with the EMS Program Manager and will be subject to disciplinary action up to or including dismissal from the program. This is a serious offense, if any document is presented with false or misleading information.. Falsification of documentation will result in dismissal from the program. 6.4 Absence Absence Policy Each student must attend all sessions of any EMS course in which he/she is enrolled, except for absences approved by the Lead Instructor for your course. No student shall be considered to have successfully completed an EMS course if he/she has ANY unexcused absences. Students will NOT contact any Clinical site to advise them of an absence. In the event that a student misses their assigned shift they must fill out an Event form and return it to the clinical coordinator. All clinicals will be rescheduled based on availability within the given semester Allowed Number of Absences An EMS student cannot miss more than 10% of total hours for Lecture and Lab course hours. Refer to your course syllabus for Clinical requirements for excused absences. Example: EMS 1119 has a total of 105 hours, which means that 10% of total missed hours in a semester will be Request for Absence Form (Event Form) When a student return returns to class after being absent or if he/she is tardy, an event form must be completed and submitted to the Lead Instructor by no later than the next scheduled class/lab day during the section in which they were tardy. Supporting documentation, if required, (i.e., doctor's note, dispatch call log for late calls) must be attached. A copy of the form is also available for download from the EMS website Since we want this form in orange, we re probably going to need them to just pick one up here, not try to have them download or print their own. Submission of the proper paperwork does not guarantee that the Absence/Tardy will be declared excused. The Lead Instructor will evaluate each request and determine if the Absence/Tardy was reasonable and necessary

15 6.7 Make Up Work for Absences The Lead Instructor may schedule make-up work in the event of an absence to be completed during the course in which the student enrolled. The make-up work will be comparable in content and quality to the instruction missed. The make-up work will be placed in the student s EMS file. Please note that any Clinical session that is missed due to an absence must be made up on an hour-for-hour basis and availability. 6.8 Absences by Sponsored Students Students attending class on city, county, private or state sponsorship may have their employing agency notified and/or verify attendance records during sponsorship. 6.9 Leaving Class /Clinical without Permission Students who leave class without having the permission of their Lead Instructor will have the session recorded as an Unexcused Absence, which could be grounds for dismissal from the EMS program. Clinical Preceptors are responsible to each students shift assignments. A student who cannot be located during a clinical, and/or has left the assigned area may be dismissed from the shift. This is considered an unexcused absence and may be grounds for dismissal from the EMS program Clinical Swap A Clinical swap is used in the event you need to change a previously agreed upon Clinical date by trading any like shift. For example, you can swap a Fire Clinical for a Fire Clinical, a hospital shift for a hospital shift, etc. The Clinical Coordinator must approve the swap Clinical Absence Refer to course syllabus

16 SECTION 7 SOCIAL MEDIA AND ELECTRONIC DEVICES 7.1 Definitions terms relating electronic devices to our program Social Media/Social networking Devises: Any means by which all types of information including writing, photographs, audio, or video are shared through various electronic or mass media sites or devices such as websites, blogs, tweet, live feeds, forums, webcasts, podcasts, netcasts, recordings or other similar present or future avenues of social media/networking, recording devices.. These include any still photographs, representations, video, live video, and/or audio images and reporting from local, regional, federal news services in accordance with their respective copyright laws. Social Networking: Any means by which an individual or individuals may either professionally or privately share, post or disclose information combined with social media using a variety of means such as, but not limited to, Snap Chat, Facebook, Twitter, LinkedIn, Instagram or other similar present or future avenues. 7.2 Social Media/Networking Code of Conduct Students engaging in social media or social networking activities will maintain a high level of professionalism while attending DSC EMS, adhering to the ethical obligations of learning in the public trust. Students shall not engage in speech or written expression that is false, deceptive, libelous, slanderous, misleading or causes harm to others, including speech or actions or written word that constitutes hate speech or actions, defamatory, derogatory or could be construed as harassment. The publication of any statement, comment, imagery or information through any medium of communication indicated in this section, which is potentially adverse to the operation, morale or efficiency of DSC EMS OR OUR CLINICAL SITES/AFFILIATE AGENCIES will be deemed a violation of this policy with penalties up to and including dismissal from the EMS Program. Students shall not use any imagery, video, photo or video chat on social media/social networking that show: Clinical Site/Affiliate Agency facilities, Clinical Site/Affiliate Agency employees in their agency uniforms, Clinical Site/Affiliate Agency logos or identifying signs, Clinical Site/Affiliate Agency vehicles or identifiable equipment as a backdrop 7.3 Social Media Privacy Students must recognize and acknowledge there is no reasonable expectation of privacy in any electronic communication, comment, file, data, image, video, audio file or posting placed in any form of social media, mass communication system as defined in section

17 7.4 Electronic Devices in Class The EMS Department, which is located in the ATC, is a WiFi zone using FalconNet. Students may utilize laptops, tablet computers, e-readers and smart phones to access e-textbooks and ancillary Internet based materials as available for your class. All electronic devices shall be used in silent mode during instruction not to disturb other students or the instructor. 7.5 Electronic Devices During Testing All electronic devices shall be turned to the off position and placed at the front of the classroom prior to any written or practical examination. After the written or practical examination is completed, you may collect your electronic device. 7.6 Electronic Devices in Clinical Assignments- Electronic Devices ARE NOT allowed in Clinical settings. The College and/or Clinical sites are not responsible for lost/stolen/damaged personal property. PICTURES ARE NOT ALLOWED IN THE HOSPITALS, ON AMBULANCES OR ON FIRE APPARATUS OR OF ANY PERSONNEL WHILE ON A CLINICAL ASSIGNMENT. 7.7 Electronic Devices involving violation of HIPAA Patient Confidentiality Policies Students are not allowed to take a picture and/or recording during any Clinical session due to HIPAA considerations. This rule also must cover even the appearance of any inappropriate use of any electronic devise. Students will not violate HIPAA policies; pursue patients, patient information (such as addresses or phone numbers from any source) and/or take still or video pictures of any patient or scene. Doing so is grounds for IMMEDIATE expulsion from the EMS Program. You may also be at right of being held liable by the party involved. You are responsible for downloading a HIPAA confidentiality statement and your signed copy must be turned into your Lead Lecture Instructor during the first week of class. 7.8 Pictures During Class Students may take pictures during their lecture or Lab sections, only if prior permission was attained by the lead instructor. Students who take pictures shall be considerate of other students who may not wish to participate. All students will follow the Social Media/Networking Policy at all times. Faculty and staff members reserve the right to take pictures, take audio and/or video recordings for the purposes of reviewing performance or for training/marketing materials. Students shall not discuss protected or confidential matters including: 1 Matters that are under investigation or inquiry 2 Patient and employee information protected under laws of confidentiality and/or under HIPAA 3 Personnel or student matters that are protected from disclosure by law

18 2. Publication of College Testing/Evaluation Materials All students are prohibited from publishing, distributing or disseminating any Daytona State College EMS owned images, photos, videos or testing/evaluation materials through any type of social media or medium of communication without permission. Students found to have shared these materials will be dismissed from the EMS Program. Additionally, any student found to have received these materials will also be dismissed from the EMS Program. SECTION 8 UNIFORM REQUIREMENTS 8.1 Uniform The designated student uniform shall be worn in its entirety with no additions or deletions during all Lecture Lab and Clinical sessions unless authorized by the EMS Program Manager. 8.2 College Picture ID A College issued student Picture ID must be worn by all students during Clinical sessions. Many of our Clinical (hospital) facilities require use of badges, which will be issued by the Clinical site. Directives will be given by each site and must be adhered to during the respective semester. 8.3 Program Uniforms Pants EMT and Paramedic Long or BDU style pants in both black. Black jeans are not acceptable. Sponsored students may wear their navy blue department issued pants in place of black pants EMT Uniform Shirts EMT students must wear a Khaki/Tan uniform shirt with the School of Emergency Services logo. Shirts must be purchased from an approved vender who uses the approved labeling on each shirt. Program uniform shirts must be tucked into your belted pants. Uniform Shirts: Paramedic Paramedic students shall wear a maroon uniform shirt with the School of Emergency Services logo. Shirt must be purchased from an approved vender who uses the approved labeling on each shirt. Program uniform shirts must be tucked in. Undershirts A white, black crew neck short or long sleeve t-shirt shall be worn under the Paramedic student uniform shirt. The undershirt shall be free of graphics and/or lettering which may show through the uniform shirt. Belts Professional in appearance a black web or plain belt, with a plain belt buckle shall be worn with the uniform at all times. Shoes Plain toed black polishable shoes or boots military-type shall be worn when in uniform. Black sneakers, slides, or cowboy boots are NOT allowed Hats Hats are not allowed while in uniform

19 Jewelry Professional appearance and promote a safe environment, the following includes authorized pieces of jewelry a student may wear while in Lecture, Lab, or Clinical: A watch One ring per hand will be allowed (wedding sets count as one ring). Single post style earrings may be worn, one in each ear. No hoops, or dangling earrings are allowed. Plugs or gages are not allowed and shall be removed while in uniform. The following types of jewelry are prohibited while in Lecture Lab or Clinical: No necklaces will be visible while in uniform. No bracelets, bangles or bands shall be worn while in uniform including cause/slogan bracelets. Jewelry that detracts from a professional appearance or demonstrates symbols of intolerance. Jewelry that may accidentally inflict injury during patient care activities. No tongue studs and/or other body or face piercing will be visible while in uniform. Student Jackets/Rain Gear Students may wear plain black jackets and rain gear. Lecture and Lab Students may wear their department issued jackets, if it does not violate policy of their employing agency. Students may wear personal jackets, sweatshirts during lecture or Lab for warmth with the approval of your instructor. Clinical/Field Shifts Students may NOT wear their department issued jackets or gear. All students must be clearly identifiable as a student intern within our program. Students currently working in the field or agency sponsored It is the student s responsibility to understand and follow the policy of your employing agency when wearing any portion of the employing agency s uniform. DSC EMS is not responsible to obtain permission for you. Uniform Inspections Students are reminded that the uniform should be worn appropriately as listed above. Should a student's appearance be deemed unacceptable, the student will be asked to comply. Any personal issues that would result in not being in compliance shall be discussed with your Lead Instructor. Violations will be recorded event forms. 8.4 Personal Grooming Fingernails Trimmed so as not to extend beyond the end of the fingers. Fake nails or nail extensions are a health concern and should not be worn while in the program. The risk of infection and spread of disease are always a concern. Hair

20 Hair must be professional, neat, clean and if below the uniform shirt collar in length, must be pinned, tied back and/or in a ponytail. Hair of excessive length must be pinned up and secured so as not to pose a risk for injury. Dreadlocks, punk, shaved styles with designs and/or other eccentric hairstyles are considered inappropriate and are not permitted. Beads, decorations, ribbons, any type of hair accessory must not be worn while in uniform. Hair color must be naturally occurring in the human species. Cologne/scented toiletries Students shall not wear cologne or other strongly scented toiletries during any EMS training activities or Clinical assignments due to the risk of patient allergy. Tattoos Any tattoo that detracts from a professional image must not be visible at any time while in uniform (i.e. messages or symbols of hate, racism, pornography, etc.). 8.5 Grooming Standards (Male Students) Sideburns Sideburns shall be consistent with the hairstyle, and shall not extend below the bottom of the ear. Mustaches In an effort to promote a professional appearance and comply with the program s Affiliates, the following includes grooming styles for mustache must be adhered to while in the DSC EMS Program: A mustache, it will be no wider than ¼ inch past the corners of the mouth or no lower than the corner of the mouth and Trimmed to the top of the natural lip line. Beards Other than mustaches meeting the requirements stated in , students must be clean-shaven while in uniform. This includes soul patch, goatee or any trending style. Weapons Weapons of any type are not allowed on any DSC campuses, or at any Clinical site. 8.6 Certified Law Enforcement Officers Students who are certified Law Enforcement Officers who are wearing the full duty uniform of their employing agency may carry weapons that are appropriate to their status. Law Enforcement Officers may not carry their weapons when attired in the student uniform or during any Clinical session. SECTION 9 STUDENT CONDUCT 9.1 Respectful Language Students shall be courteous to the DSC EMS program faculty, staff, guests, and other students at all times. Students shall not use coarse, violent, profane, or disrespectful language or gestures. Students shall also not express any prejudice concerning race, sex, religion, politics, national origin, sexual orientation, lifestyle, or similar personal characteristics. 9.2 Interagency Politics Students shall refrain from interagency/intra-agency politics, issues, or disagreements while participating as a student in Lecture, Lab or Field/Clinical sessions

21 9.3 Addressing Staff and Instructors Instructors and staff will be addressed as Sir or Ma am or by rank unless otherwise specified by the instructor or staff member. 9.4 Following Orders All orders and commands will be executed immediately when given by faculty, staff, administrators or Clinical preceptors. If a student disagrees with a command or feels he/she has not received fair treatment, he/she should follow the command and subsequently request a hearing on the matter with his/her Lead Instructor. 9.5 Conflicting Orders If a student receives two different orders from two instructors, the first order received will be followed. The Lead Instructor in charge during the time of the incident shall be notified of the conflict as soon as possible. However, if the order is hazardous to the student, he/she can request the Lead Instructor and/or Program Manager. 9.6 Investigations/Complaints/Hearsay The EMS Department shall investigate complaints that are filed in writing, signed by the complainant. Anonymous complaints will also be considered with the understanding that it would inhibit the investigation if there were no way to confirm an absolute understanding of the written complaint. A complaint is considered valid if it contains facts that suggest that a violation of EMS Program rules has occurred. The investigation will determine if a violation has occurred. Hearsay, rumor and verbal complaints without validity using the criteria outlined will not be investigated due to lack of factual witnessed reporting. Investigation Notification The EMS Department shall notify the student (s) or person (s), the subject of a complaint, that a complaint has been filed against them and an investigation has been initiated. The result of such an investigation will be released as appropriate to the situation. ORANGE FORMS WILL BE ASSIGNED FOR ANY VARIATION OR NON- COMPLIANCE OF THIS HANDBOOK. STUDENTS RECEIVING FOUR ORANGE FORMS WILL BE BROUGHT UP FOR REVIEW BY THE PROGRAM MANAGER SECTION 10 SUBSTANCE USE POLICY 10.1 Tobacco Policy DSC and all affiliated clinical sites are tobacco-free premises. The use of any tobacco products by EMS Program students is strictly prohibited on any Daytona State College campus or at any clinical site Alcohol/Drug Free Campus Daytona State College is an alcohol and drug free campus. Therefore, no use or possession of alcohol or drugs will be permitted, including in vehicles or personal items. Students will not be under the influence of alcohol or drugs while attending class. If the student verbalizes that the consumption of one or more substances has occurred and/or impairment is suspected/witnessed the student will not be permitted to drive their vehicle. The student could be subject to medical attention to rule out an alternative cause