RBC 2016 Continuing Education Course Listings facebook.com/cardinalhealthindependents

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1 2016 RBC 2016 Continuing Education Course Listings #ChicagoRBC cardinalhealth.com/rbc 2016 Cardinal Health. All rights reserved. CARDINAL HEALTH, the Cardinal Health LOGO and ESSENTIAL TO CARE are trademarks or registered trademarks of Cardinal Health. All other marks are the property of their respective owners. Lit. No. 1RBC (4/2016) Cardinal Health 7000 Cardinal lace Dublin, Ohio 43017

2 2016 RBC Continuing Education courses * All programs for the Cardinal Health Retail Business Conference 2016 are accredited by the Raabe College of harmacy at Ohio Northern University, except for the AhA MTM certification, immunization certification, and travel health programs. Both Ohio Northern University and the American harmacists Association are accredited by the Accreditation Council for harmacy Education as providers of continuing pharmacy education. All program and credit information is delineated in the individual program summary available at: offers over 40 continuing education courses for attendees. lease use this guide to find the CE courses right for you and your business. Disclosures: All persons participating in any Ohio Northern University continuing education programs are expected to disclose any real or apparent conflict(s) of interest that may have any bearing on the subject matter of the continuing education programs. Disclosure pertains to relationships with any pharmaceutical companies, biomedical device manufacturers, or other corporations whose products or services are related to the subject matter of the presentation topic. The intent of this disclosure is not to prevent a speaker with a potential conflict of interest from making a presentation, but to let the audience know about the relationship before the presentation. It is intended that financial interest or affiliations be openly identified so that, with the full disclosure of the facts, the attendees may form their own judgments about the presentation. Disclosure information will be addressed at the beginning of each presentation. CE registration fees: For each of the courses noted as having an additional fee, the fee is $250 per course per attendee. The fees for these courses come from the American harmacists Association, which accredits the programming associated with Delivering Medication Therapy Management Services, harmacy-based Immunization Delivery, and harmacy-based Travel Health Services. This fee will be billed to the Cardinal Health account associated with the attendee following completion of the evaluation in September However, if an attendee registers for a course and activates the pre-coursework code and does not finish the pre-coursework or does not attend the live session, they will still be billed the fee as the American harmacists Association charges the fee once the code has been activated on an individual account. Attaining CE Credit: Specific instructions on attaining credit for programming at the Cardinal Health Retail Business Conference 2016 will be contained online and in a separate document. Credit for each program will be obtained by full attendance at the program and submission of the program evaluation that will be unlocked with the appropriate session code. Badges at this year s RBC will track time participating in each program. If an individual wishes to participate in a program for less than its entirety, they will be unable to attain credit for the program. harmacist course harmacist and harmacy Technician course *Subject to change **Course requires pre-registration. lease visit raabecollegeofpharmacy.org to register. 4

3 Wednesday, July 20 8 a.m. 5 p.m. W183A AhA Delivering Medication Therapy Management Services ** Wednesday, July 20 8 a.m. 5 p.m. W183B AhA harmacy-based Immunization Delivery ** Michelle Musser, harmd, Rh, BCS Associate rofessor of harmacy ractice at Ohio Northern University Lead Instructor RE-REGISTRATION REQUIRED AND $250 FEE FOR ARTICIATION The self-study learning portion of the Delivering Medication Therapy Management Services certificate training program is approved for 10 hours (1.0 CEUs) of continuing pharmacy education credit (UAN H04-). The live training seminar is approved for 8 hours (0.8 CEUs) of continuing pharmacy education credit (UAN L04-). The post-seminar exercise is approved for 3 hours (0.3 CEUs) of continuing pharmacy education credit (UAN H04-). All of these are approved by the American harmacists Association and accredited through ACE. Goals for the entire certificate training program are: 1. Advance public health and patient care through improved medication use. 2. rovide training to enhance pharmacists ability to effectively provide MTM services. 3. Motivate increased numbers of pharmacists to establish MTM services. 4. Communicate benchmark practices for providing MTM services. Delivering Medication Therapy Management Services is an innovative and interactive certificate training program that explores the pharmacist s role in providing MTM services to patients. harmacists have a tremendous opportunity to receive reimbursement for monitoring and improving medication use in patients with complex medication regimens. This practice-based activity teaches pharmacists the essential skills necessary to become a successful MTM practitioner. The certificate training program will enhance pharmacists clinical expertise in evaluating complicated medication regimens, identifying medication-related problems, and making recommendations to patients, caregivers, and health care professionals. re-registration information: This all-day program is limited to 75 participants and will be held Wednesday July 20, 2016 at the Cardinal Health Retail Business Conference in Chicago, IL. This course requires a self-study learning component (10 hours of continuing education) to be completed prior to your arrival to the Cardinal Health RBC. Failure to complete this portion of the program will block one s admittance to the live on-site portion of the certificate training program. There is also a post-session exercise that must be completed prior to receiving full credit for the entire program from AhA. To pre-register for this program, please go to: and click the re-register button. lease fill out the entire form. The session will be filled on a first come, first serve basis. We will have a waiting list that if someone drops out of the program, we can fill the space with another interested pharmacist. re-registration will close on May 31. For more complete information about this program that will offered at the 2016 Cardinal Health RBC, please visit: delivering-medication-therapy-management-services Jessica Hinson, harmd, Rh Assistant rofessor of harmacy ractice at Ohio Northern University Lead Instructor RE-REGISTRATION REQUIRED AND $250 FEE FOR ARTICIATION The self-study learning portion of the harmacy-based Immunization Delivery certificate training program is approved for 12 hours (1.2 CEUs) of continuing pharmacy education credit. ACE Universal Activity Number: H01- (Initial release date: 04/15/2014; expiration 04/15/2017). The live training seminar is approved for 8 hours (0.8 CEUs) of continuing pharmacy education credit. ACE Universal Activity Number: L01- (Initial release date: 04/15/2014; expiration 04/15/2017). These both are approved by the American harmacists Association and accredited through ACE. Goals for the entire certificate training program are: 1. rovide comprehensive immunization education and training 2. rovide pharmacists with the knowledge, skills, and resources necessary to establish and promote a successful immunization service 3. Teach pharmacists to identify at-risk patient populations needing immunizations 4. Teach pharmacists to administer immunizations in compliance with legal and regulatory standards harmacy-based Immunization Delivery is an innovative and interactive training program that teaches pharmacists the skills necessary to become a primary source for vaccine information and administration. The program teaches the basics of immunology and focuses on practice implementation and legal/regulatory issues. The self-study learning activity is designed to ensure that all participants have an understanding of vaccine-preventable diseases and the role of pharmacists as vaccine advocates and administrators. There are five learning modules that present in-depth information on immunology, practice implementation, and legal and regulatory issues as noted below, with appropriate references to the Centers for Disease Control and revention (CDC) resource publication, Epidemiology and revention of Vaccine-reventable Disease. The self-study program includes a self-assessment test and real-life case studies that are designed to help reinforce and evaluate participants understanding of key information and concepts. The second part of the certificate training program is an active learning seminar focusing on pharmacy practice implementation. The live training seminar is based on the experience of practitioners involved in immunization advocacy and administration. The training seminar reinforces and expands on the self-study program and addresses areas such as immunization needs, legal and regulatory issues, and injection-technique training. articipants will be expected to practice giving intramuscular and subcutaneous injections. All participants are strongly encouraged to obtain CR or BCLS certification. However, certification is not a prerequisite of the program. A Certificate of Achievement is awarded to participants who successfully complete all program requirements. The Certificate of Achievement is invalid, however, without written proof of current CR or BCLS certification. re-registration information: This all-day program is limited to 80 participants and will be held Wednesday July 20, 2016 at the Cardinal Health Retail Business Conference in Chicago, IL. This course requires a self-study learning component (12 hours of continuing education) to be completed prior to your arrival to the Cardinal Health RBC. All self-study materials must also be completed at a 70% or better. Failure to complete this portion of the program will block one s admittance to the live on-site portion of the certificate training program. To pre-register for this program, please go to: and click the re- Register button. lease fill out the entire form. The session will be filled on a first come, first serve basis. We will have a waiting list that if someone drops out of the program, we can fill the space with another interested pharmacist. re-registration will close on May 31. For more complete information about this program that will offered at the 2016 Cardinal Health RBC, please visit pharmacy-based-immunization-delivery 5 harmacist course harmacist and harmacy Technician course *Subject to change **Course requires pre-registration. lease visit raabecollegeofpharmacy.org to register. harmacist course harmacist and harmacy Technician course *Subject to change **Course requires pre-registration. lease visit raabecollegeofpharmacy.org to register. 6

4 Wednesday, July 20 8 a.m. 5 p.m. W183C roven erformance Management Tools: Increasing rofits and Cash Flow to Drive Increased harmacy Valuation ** Steven LeFever, MBA, CFE Chairman of Business Resource Services, Inc. RE-REGISTRATION REQUIRED technicians and is acceptable for 8 hours (0.8 CEU) of continuing program and completion of UAN: L04- This full-day program is specifically designed to give pharmacists the tools needed to more effectively work to identify, measure, and manage the key drivers of profits and cash flow and how to benchmark your performance against your peers. You ll learn to use a unique Financial Road Map and a rofit Mastery Assessment as invaluable advisory tools to help you identify and quantify opportunities to positively impact both profits and cash flow. We go beyond the basics to explore strategic financial analysis. When you don t know where you are, it is difficult to chart a future course. articipants will work with a customized, pharmacy specific case study to learn how to solve the root cause of financial problems instead of just treating the symptoms. We ll also show participants how to analyze company performance with financial ratios and how to use industry comparison analysis. A key component of the ratio analysis is the Financial Road Map. This valuable visual tool will help pharmacy owners see how different parts of a company can drive financial performance. articipants will understand what financial statements really tell them about their pharmacy operation and gain expertise and confidence to take action. Once we ve got the process outlined with a case study, we ll move on to answer the question you want to know: What s in it for me? To do this, we ll focus on key principles and the process of business valuation. Then, we ll value our underperforming business. Next, we ll apply the rofit Mastery performance process we learned, and then we ll value the rofit Mastery-ized business. Finally, I ll leave it to you to determine which one you ll prefer after two decades of blood, sweat, and tears. This all-day program is limited to 80 participants and will be held Wednesday July 20, 2016 at the Cardinal Health Retail Business Conference in Chicago, IL. To pre-register for this program, please go to: and click the re-register button. lease fill out the entire form. The session will be filled on a first come, first serve basis. We will have a waiting list that if someone drops out of the program, we can fill the space with another interested pharmacist. re-registration will close on May Describe how the Financial Operating Cycle works and how it can be managed 2. Create a unique Roadmap and Dashboard to evaluate and drive profits and cash flow 3. Evaluate pharmacy performance in light of the Cardinal Health Digest 4. Establish an analytical planning format to improve performance 5. Discuss the key methods of valuing a pharmacy 6. Apply various valuation methods to a pharmacy case study 7. Analyze improvements in valuation after applying a rofit Mastery analysis. Wednesday, July 20 8 a.m. Noon W184A AhA harmacy-based Travel Health Services ** Dennis Stanley, harmd, Rh Wellness Manager at Martin s Food Stores harmacy RE-REGISTRATION REQUIRED AND $250 FEE FOR ARTICIATION ROGRAM RE-REQUISITE harmacists who have completed the AhA harmacy-based Immunization Delivery certificate training program and received a Certificate of Achievement or have previously completed an immunization training program and are authorized to provide immunizations in the state in which they practice. The self-study learning portion of the harmacy-based Travel Health Services certificate training program is approved for 6 hours (0.6 CEUs) of continuing pharmacy education credit. The live training seminar is approved for 4 hours (0.4 CEUs) of continuing pharmacy education credit. These both are approved by the American harmacists Association and accredited through ACE. New accreditation information for this session will be forthcoming closer to the RBC. Live seminar learning objectives 1. Distinguish the information necessary to obtain from patients to conduct a quality travel health risk assessment. 2. Explain elements of a 20-minute pre-travel consultation in the community pharmacy setting. 3. Demonstrate appropriate health risk communication and management for international travelers. 4. Justify the use and timing of vaccinations to prevent diseases associated with travel to certain geographic regions. 5. Select appropriate prescription, over-the-counter, and ancillary prophylactic and therapeutic products related to travel health. harmacy-based Travel Health Services is an innovative and interactive advanced competency training (ACT) program that explores the pharmacist s role in providing travel health services to patients. This application-based activity is the first step for pharmacists interested in learning the essential skills necessary to successfully provide travel health services. re-registration information: This all-day program is limited to 80 participants and will be held Wednesday July 20, 2016 at the Cardinal Health Retail Business Conference in Chicago, IL. This course requires a self-study learning component (6 hours of continuing education) to be completed prior to your arrival to the Cardinal Health RBC. All self-study materials must also be completed at a 70% or better. Failure to complete this portion of the program will block one s admittance to the live on-site portion of the certificate training program. To pre-register for this program, please go to: and click the re- Register button. lease fill out the entire form. The session will be filled on a first come, first serve basis. We will have a waiting list that if someone drops out of the program, we can fill the space with another interested pharmacist. re-registration will close on May 31. For more complete information about this program that will offered at the 2016 Cardinal Health RBC, please visit pharmacy-based-travel-health-services 7 harmacist course harmacist and harmacy Technician course *Subject to change **Course requires pre-registration. lease visit raabecollegeofpharmacy.org to register. harmacist course harmacist and harmacy Technician course *Subject to change **Course requires pre-registration. lease visit raabecollegeofpharmacy.org to register. 8

5 Wednesday, July a.m. W184D 340B - A rogram in Transition Daniel Neal, MBA Senior roject Manager Cardinal Health program and completion of UAN: L04- A survey of the 340B program, beginning with the history of the program and a review of its current scope. The roles of the numerous governmental and non-governmental stakeholders will be discussed, along with definitions of key program concepts and terms. A substantial portion of the time will be spent in detailed analysis of how 340B fits into the retail pharmacy setting through contract pharmacy arrangements. The course ends with discussion regarding current and likely future political, regulatory and industry activities affecting the program. 1. Review the history and scope of the 340B program 2. Explain basic program mechanics, including pricing calculations, covered entities, patients, and drugs 3. Explain role of stakeholders, include Apexus (V) and HRSA/OA 4. Define contract pharmacy and list drivers of recent program growth 5. Describe HRSA/OA role and registration process and how to use database to find entities 6. Explain key decision in process: self-management or 3rd-party management 7. Articulate role of technology vendors and administrators 8. Discuss operational, financial, and regulatory compliance approaches 9. Explore key financial risk factors for retail pharmacies 10. Describe growing trend to pursue non-retail contract pharmacy models 11. Analyze current and future political, regulatory, and systemic issues impacting contract pharmacy Wednesday, July 20 12:45 2:45 p.m. W184D Marketing Your harmacy and Building Your Brand- It starts with Knowing Your Customer Eden Sulzer, BSJ, Director, Retail Marketing Cardinal Health DJ Larson, BS Vice resident of Sales and Marketing with Lehan Drugs, Inc. program and completion of UAN: L04- Marketing doesn t have to be complicated or expensive. Sometimes the simplest ideas are the best. It starts with listening and understanding the needs of your customers. In this interactive course, you will learn the basics of marketing and the facets of a strong brand. You ll find out about the power of segmentation, and how to reach your target audiences. From there, we ll dive into how to differentiate your pharmacy by identifying your value proposition, and how to position yourself in your community. Last, but not least, we ll provide a framework for your own marketing plan. 1. Describe the language of marketing and what a brand means 2. Assess your market, including the internal and external forces that are impacting your pharmacy 3. Identify the components of your pharmacy s value proposition, your right to win 4. List the components of a marketing plan with a multi-channel approach 5. Discuss tips and techniques from pharmacies with strong brands, who have used marketing as a competitive advantage Wednesday, July 20 10:15 a.m. - 12:15 p.m. W184BC 3-5 p.m. W184BC Treating Infections in the Community harmacy Setting Wednesday, July 20 12:45 2:45 p.m. W184A MTM and Stars 2016: Embracing the Challenges and Opportunities for harmacy in the Evolving Healthcare Environment Andrew Roecker, harmd, Rh, BCS rofessor and Chair harmacy ractice at Ohio Northern University UAN: L01- rogram describing clinical updates to various infectious diseases with a specific focus on medications that community pharmacists will come in contact with. Discussion on chronic treatments for infections will also occur with possible implementation of MTM strategies for ways to gather additional revenue for these patients. 1. Compare and contrast common bacterial and viral presentations, based upon the specific presenting infection. 2. Evaluate appropriate antimicrobial and non-prescription options for treating and preventing infections in the community setting. 3. Describe updates in current therapeutic infectious disease guidelines and how they reflect appropriateness in the community pharmacy setting. 4. Discuss methods to implement MTM strategies in the community pharmacy setting for patients with chronic infectious diseases. Dan Rodriguez, Rh, Bharm, Sr. Associate, Network erformance with OutcomesMTM program and completion of UAN: L04- harmacy practice has gone through many evolutions to address challenges and opportunities over the last 100 years. rescription medications, commercial drug insurance, vaccinations, and Medicare art D are all examples of significant industry disruptions which pharmacy has addressed head on. The evolution of Medication Therapy Management (MTM), including the advent of Star ratings, and the shift towards value-based care is the newest challenge facing the profession. This session will discuss the scope of MTM opportunities in the marketplace and provide practical strategies to help your pharmacy beat the learning curve in implementing these services. 1. Discuss the scope of MTM services in the market 2. Recognize the motivations for payers to pay for healthcare services 3. Identify challenges, as well as best practices for working with patients and prescribers 4. Initiate a process for creating goals for MTM and Star measures 5. Describe how to best position your pharmacy in the expanding healthcare space. 9 harmacist course harmacist and harmacy Technician course *Subject to change **Course requires pre-registration. lease visit raabecollegeofpharmacy.org to register. harmacist course harmacist and harmacy Technician course *Subject to change **Course requires pre-registration. lease visit raabecollegeofpharmacy.org to register. 10

6 Wednesday, July 20 Select from four time options: 1 5 p.m. W185BC Thursday, July 21, 1-5 p.m. W185BC, 8 a.m. - Noon W185BC Saturday, July 23, 11:45 a.m. - 1:45 p.m. W185BC Thursday, July a.m. W183A 12:30-2:30 p.m. W183A ursuing new ayment Models in harmacy - rovider Status and Beyond AHA Basic Life Support Certification ** John Norris, EMT in Shawnee, Ohio, AHA instructor for BLS and ACLS courses RE-REGISTRATION REQUIRED technicians and is acceptable for 4 hours (0.4 CEU) of continuing program and completion of UAN: L04- This is the American Heart Association (AHA) course providing certification in basic life support (BLS). This program requires pre-registration as there is limited space due to student/instructor ratios set forth by the AHA. The limit for each of these courses is 24 participants. To pre-register for this program, please go to: and click the re-register button. lease fill out the entire form. The session will be filled on a first come, first serve basis. We will have a waiting list that if someone drops out of the program, we can fill the space with another interested participant. re-registration will close on May erform the steps of cardiopulmonary resuscitation (CR) 2. Discuss the signs and appropriate actions to take for severe airway obstruction in the responsive and unresponsive victim 3. List the individual links in the Chain of Survival 4. Describe the signs and symptoms of multiple common life threatening emergencies that might require intervention Jenelle Sobotka, BS, harmd. rofessor and Endowed Chair, Department of harmacy ractice at Ohio Northern University program and completion of UAN: L04- This program will highlight the profession s progress to ensure patient access to pharmacists patient care services and provider status recognition for pharmacists. Advances towards new payment models in the private insurance, public payors (Medicare/Medicaid), and state and federal legislative arenas will be reviewed. Tools, strategies and actions for advancing the federal legislation will be shared. 1. Discuss the history and current status of federal MTM legislation and harmacist rovider Status for Medicare. 2. Explain new payments and value based financial models for pharmacists patient care services. 3. List tools, strategies and actions for advancing the federal provider status legislation. 4. Describe state level activities to advance patient access to pharmacists patient care services, including rovider Status, collaborative practice legislation or scope of practice. Wednesday, July p.m. W184BC 10:15 a.m. - 12:15 p.m. W184BC Treating Infections in the Community harmacy Setting Andrew Roecker, harmd, Rh, BCS rofessor and Chair harmacy ractice at Ohio Northern University UAN: L01- rogram describing clinical updates to various infectious diseases with a specific focus on medications that community pharmacists will come in contact with. Discussion on chronic treatments for infections will also occur with possible implementation of MTM strategies for ways to gather additional revenue for these patients. 1. Compare and contrast common bacterial and viral presentations, based upon the specific presenting infection. 2. Evaluate appropriate antimicrobial and non-prescription options for treating and preventing infections in the community setting. 3. Describe updates in current therapeutic infectious disease guidelines and how they reflect appropriateness in the community pharmacy setting. 4. Discuss methods to implement MTM strategies in the community pharmacy setting for patients with chronic infectious diseases. 11 harmacist course harmacist and harmacy Technician course *Subject to change **Course requires pre-registration. lease visit raabecollegeofpharmacy.org to register. harmacist course harmacist and harmacy Technician course *Subject to change **Course requires pre-registration. lease visit raabecollegeofpharmacy.org to register. 12

7 Thursday, July a.m. W183B, 8-10 a.m. W183B Tax Reduction Strategies for harmacists: From Starting to Exiting Your harmacy Lawrence C Barrett BS, CLU, ChFC Wealth Advisor at Sagemark Consulting rivate Wealth Services, Cleveland, OH Thomas H Craft BBA, CA, FS, AE Wealth Advisor at Sagemark Consulting rivate Wealth Services, Cleveland, OH program and completion of UAN: L04- There have been some recent tax law changes that we will discuss including the Tax Relief Extension Act of These are impacting Independent harmacies, their owners and their families. The Affordable Care Act s 3.8% net investment income tax is a large consideration when selling an Independent harmacy, whether the business entity is a C Corporation, S Corporation, or LLC. The presentation will discuss tax reduction strategies From Starting to Exiting your harmacy. You will learn that you have an opportunity to increase your business bottom-line and your take-home pay. We will discuss tax reduction strategies you may employ to reduce your tax liability, including tax aware investing, asset class location, capital gains harvesting and family income shifting. It is also important to understand that you can reduce your current tax liability by increasing contribution amounts to your retirement plan. Hence providing tax deferral or tax favored opportunities in your retirement years. We will also discuss why your accountant or CA has not reduced your tax bill. We will discuss the impact of liability and taxes on selecting or changing your business entity type when starting, operating/growing, and exiting your pharmacy. We will also discuss why you should not own business real estate inside a corporation. There will also be discussion on effective strategies for allocating the sales price to maximize your net proceeds and minimize income taxes on the sale of your pharmacy whether using an asset or stock sale. Often times you may eliminate certain types of taxes altogether. It requires understanding the tax system, identifying what is causing the tax increase and most importantly, designing effective strategies to reduce or eliminate such taxes. 1. Discuss how recent tax law changes including the Tax Relief Extension Act of 2015 are impacting independent pharmacies, their owners and their families. 2. Discuss the significant impact the Affordable Care Act s 3.8 percent net investment income tax is having on the sales of independent pharmacies whether the business entity is a C Corporation, S Corporation, or LLC. 3. Identify multiple strategies to help you save for retirement by increasing contribution amounts, reducing current income taxes, and providing tax deferral or tax favored opportunities in your retirement years. 4. Clarify the potential impact of liability and taxes on selecting or changing your entity type when starting, operating/growing, and exiting your business. Describe why you should not own business real estate inside a corporation. 5. Describe tax reduction strategies you can employ to reduce your tax liability including tax aware investing, asset class location, capital gain harvesting and family income shifting, and explain why your certified public accountant (CA) has not reduced your tax bill. 6. Discuss effective strategies for allocating the sales price to maximize your net proceeds and minimize income taxes on the sale of your business whether using an asset or stock sale. Thursday, July a.m. W183C Travel Medicine Updates 2016 Dennis Stanley, harmd, Rh, Wellness Manager at Martin s Food Stores harmacy UAN: L01- rogram describing the creation of travel medicine services into your community pharmacy along with the barriers and necessities to evaluate if service will benefit the individual business and the community it serves. Thursday, July a.m. W184A 12:30-2:30 p.m. W184A Care Transitions: Roles for harmacy Steven Martin, harmd, BCS, FCC, FCCM. Dean and rofessor of the Raabe College of harmacy at Ohio Northern University UAN: L04- This session will provide an overview of CMS value-based payments to hospitals, skilled nursing facilities, nursing homes, and other Medicare part A institutions, and focus on avoidance of post acute readmissions. Risks for readmission will be discussed, with the goal of preparing participants to create care transition programs for pharmacists and pharmacies to provide with a positive revenue model. articipants will engage in active learning and group discussion to solidify an understanding of how to branch into this area of pharmacist care. 1. Identify the pharmacist s role in pre-travel health and vaccinations for the international traveler. 2. Summarize the rationale and usage of vaccines in travelers. 3. Discuss the need for counseling and information sharing with international travelers. 4. Discuss common health risks associated with international travel. 5. Identify new and existing non-vaccine preventable disease risks and avoidance strategies. 1. Analyze CMS reimbursement structures regarding readmission for hospitals, skilled nursing facilities, and other Medicare part A institutions 2. Outline risks in the care transition process, and causes of readmission in the post-acute period 3. Create partnerships between community pharmacists and payers or institutions to reduce the rate of preventable hospital readmission 4. Identify challenges to program implementation, and strategies to successful partnerships 13 harmacist course harmacist and harmacy Technician course *Subject to change **Course requires pre-registration. lease visit raabecollegeofpharmacy.org to register. harmacist course harmacist and harmacy Technician course *Subject to change **Course requires pre-registration. lease visit raabecollegeofpharmacy.org to register. 14

8 Thursday, July 21 12:30 2:30 p.m. W184BC Keys to Entering or Exiting Ownership, Valuing the harmacy Opening Session Dave Ellis, BSBA, Vice resident of harmacy Transition Services with Cardinal Health program and completion of UAN: L04- This program will discuss the ability to either buy or sell a pharmacy, based upon your individual and market dynamics. Topics will include logistics, valuations, business metrics, and key performance indicators that will assist in any decision. Short- and long-term implications associated with a sale with be elucidated and questions will be answered on the appropriate application of strategies and resources. 1. Describe the current trends of Independent harmacy today and the pharmacy ownership demographics. Who are buyers and sellers? 2. Explain the steps needed to prepare for purchasing or selling a pharmacy. 3. Discuss and evaluate the variables and factors that increase or decrease the value of pharmacies. 4. Discuss the trends in prescription counts and operating margins that influence values. 5. Explain which Key erformance Indicators you should measure and manage as you create your Exit Strategy and prepare for the future. 6. List the different ways to structure the purchase or sale of a pharmacy using different credit facilities. 7. Explain the tax implications of a purchase and a sale. 8. Discuss strategies and resources available to find pharmacies for sale. Keynote Speaker Michael J. Fox The adventures of the incurable optimist Thursday, July 21 12:30 2:30 p.m. W183A 7 9 a.m. W183A ursuing new ayment Models in harmacy - rovider Status and Beyond 15 Jenelle Sobotka, BS, harmd. rofessor and Endowed Chair, Department of harmacy ractice at Ohio Northern University program and completion of UAN: L04- This program will highlight the profession s progress to ensure patient access to pharmacists patient care services and provider status recognition for pharmacists. Advances towards new payment models in the private insurance, public payors (Medicare/Medicaid), and state and federal legislative arenas will be reviewed. Tools, strategies and actions for advancing the federal legislation will be shared. harmacist course 1. Discuss the history and current status of federal MTM legislation and harmacist rovider Status for Medicare. 2. Explain new payments and value based financial models for pharmacists patient care services. 3. List tools, strategies and actions for advancing the federal provider status legislation. 4. Describe state level activities to advance patient access to pharmacists patient care services, including rovider Status, collaborative practice legislation or scope of practice. harmacist and harmacy Technician course *Subject to change **Course requires pre-registration. lease visit raabecollegeofpharmacy.org to register. Don t miss this up close and personal keynote with an icon. After years of success in television and film, Michael J. Fox speaks about his predisposition to look at challenges, including his arkinson s disease, through a lens of optimism and humor. His message is one of hope, and encouragement to take action -- no matter how big or small -- to help advance the pursuit of a cure. At RBC 2016 in Chicago, Fox will tell his incredible story and share his adventures of the incurable optimist. Opening Session - Thursday, July 21st, 9-11 a.m. - Skyline Ballroom harmacist course harmacist and harmacy Technician course 16 *Subject 2016 to change Cardinal **Course Health. requires All rights pre-registration. reserved. lease CARDINAL visit raabecollegeofpharmacy.org HEALTH, the Cardinal to Health register. LOGO and ESSENTIAL TO CARE are trademarks or registered trademarks of Cardinal Health. All other marks are the property of their respective owners. (2/2016)

9 Thursday, July 21 12:30 2:30 p.m. W183C A Review of Cigarette Smoking Risks and Treatment Options Erin etersen, harmd, BCS, Assistant rofessor of harmacy ractice at Ohio Northern University program and completion of UAN: L01-70 percent of those who smoke desire to quit and electronic cigarette use is currently on the rise. Come discuss the options available for smoking cessation and review the information available on e-cigarettes uses and risks. Thursday, July a.m. W184A 12:30-2:30 p.m. W184A Care Transitions: Roles for harmacy Steven Martin, harmd, BCS, FCC, FCCM. Dean and rofessor of the Raabe College of harmacy at Ohio Northern University UAN: L04- This session will provide an overview of CMS value-based payments to hospitals, skilled nursing facilities, nursing homes, and other Medicare part A institutions, and focus on avoidance of post acute readmissions. Risks for readmission will be discussed, with the goal of preparing participants to create care transition programs for pharmacists and pharmacies to provide with a positive revenue model. articipants will engage in active learning and group discussion to solidify an understanding of how to branch into this area of pharmacist care. 1. Review motivational interviewing techniques for harmacist education of smokers 2. Identify smoking cessation treatment options 3. Analyze information regarding electronic cigarettes uses and risks 1. Analyze CMS reimbursement structures regarding readmission for hospitals, skilled nursing facilities, and other Medicare part A institutions 2. Outline risks in the care transition process, and causes of readmission in the post-acute period 3. Create partnerships between community pharmacists and payers or institutions to reduce the rate of preventable hospital readmission 4. Identify challenges to program implementation, and strategies to successful partnerships Thursday, July 21 Select from four time options: 1 5 p.m. W185BC Wednesday, July 20, 1-5 p.m. W185BC, 8 a.m. - Noon W185BC Saturday, July 23, 11:45 a.m. - 1:45 p.m. W185BC AHA Basic Life Support Certification ** John Norris, EMT in Shawnee, Ohio, AHA instructor for BLS and ACLS courses RE-REGISTRATION REQUIRED technicians and is acceptable for 4 hours (0.4 CEU) of continuing program and completion of UAN: L04- This is the American Heart Association (AHA) course providing certification in basic life support (BLS). This program requires pre-registration as there is limited space due to student/instructor ratios set forth by the AHA. The limit for each of these courses is 24 participants. To pre-register for this program, please go to: and click the re-register button. lease fill out the entire form. The session will be filled on a first come, first serve basis. We will have a waiting list that if someone drops out of the program, we can fill the space with another interested participant. re-registration will close on May erform the steps of cardiopulmonary resuscitation (CR) 2. Discuss the signs and appropriate actions to take for severe airway obstruction in the responsive and unresponsive victim 3. List the individual links in the Chain of Survival 4. Describe the signs and symptoms of multiple common life threatening emergencies that might require intervention 17 harmacist course harmacist and harmacy Technician course *Subject to change **Course requires pre-registration. lease visit raabecollegeofpharmacy.org to register. harmacist course harmacist and harmacy Technician course *Subject to change **Course requires pre-registration. lease visit raabecollegeofpharmacy.org to register. 18

10 Thursday, July p.m. W183B Two Integrated Financial lanning Tools to Improve rofits and Cash Flow - If Driving Improved rofits and Cash Flow is Your Goal - Here Are Your Tools! Steven LeFever, MBA, CFE, Chairman of Business Resource Services, Inc. technicians and is acceptable for 4 hours (0.4 CEU) of continuing program and completion of UAN: L04- Do most business owners know and understand the cost structure of their business and how much capital it will take to grow? If you answered no you re correct! In this dynamic session, you will be introduced to the Cups and Financial Gap the most powerful analysis tools to come out of the financial community in three decades. These are the tools that banks use in their credit department, and you will be shown ow to apply it in your own business with a balance sheet and a blank piece of paper. Sales get measured on the & L but they get paid for on the balance sheet. This is the single most valuable tool available to business owners/managers/advisors today and it is largely unknown. The & L and the Balance Sheet are such powerful story-telling and planning tools and by combining a case study format with a distinctive visual model, we ll help you understand how to become profitable, and grow smart. The & L and Balance Sheet link to form the most sophisticated yet easy-to-use integrated tools to concurrently focus on both profit and cash flow drivers. Come and learn how the banking industry and corporate America does it. And, you may be surprised to find yourself laughing during this presentation. We ll show you that finance doesn t have to be boring. 1. Divide & L costs into fixed or variable 2. Apply Breakeven as a powerful profit tool 3. Assess the level of sales necessary to achieve a given profit target 4. Define contribution margin and learn how to use it in every operating decision 5. Explain how to evaluate opening or purchasing an additional location 6. Describe how the balance sheet works and why it is so critical in supporting growth 7. Discuss why are net profits never enough to fund growth 8. Apply a unique balance sheet tool to accurately determine capital needs 9. Recognize the significant growth funding that improved operating efficiency can provide 10. Through real-life case studies, integrate and balance the &L/Balance Sheet dilemma. Thursday, July p.m. W184BC, 12:45-2:45 p.m. W183A America s Other Drug roblem: Dealing with Adherence Issues in ractice Michelle Musser, harmd, BCS, Assistant rofessor of harmacy ractice at Ohio Northern University program and completion of UAN: L05- Issues with adherence to medical treatment occur commonly, decreasing treatment efficacy and increasing health care costs. atients, providers, and insurers have an interest in improving treatment adherence. However, pharmacists and other health care providers need to be aware of the best methods to assess adherence and make impactful changes by working with patients. This session will describe the issues surrounding adherence and aid in developing methods to effectively address this important practice problem. Thursday, July p.m. W183A harmacy Robbery revention and Survival 1. Define adherence, influential factors, and impact of nonadherence on patient and community health 2. Discuss methods to evaluate patients for adherence issues 3. Discuss best practices in addressing adherence issues, including developing patient relationships, adherence tools, and practice integration Jason Blumenauer, MBA Director of Global Security and rotective Services with Cardinal Health program and completion of UAN: L04-1. Identify elements of pharmacy security necessary to deter pharmacy robberies 2. Describe effective decisions to ensure safe outcomes to robberies 3. Discuss the consequences of individual responses to robberies 4. Implement effective robbery survival training for pharmacy employees 5. Defend against charges of negligent security Instructor-led seminar for the pharmacist and pharmacy owner focused on the issue of pharmacy robbery. The course will examine critical elements that prevent robberies, considerations in making life saving decisions during a robbery and tactics for survival. This course consists of instructor lecture, instructor-led group discussion, video examples, and questions and answers. 19 harmacist course harmacist and harmacy Technician course *Subject to change **Course requires pre-registration. lease visit raabecollegeofpharmacy.org to register. harmacist course harmacist and harmacy Technician course *Subject to change **Course requires pre-registration. lease visit raabecollegeofpharmacy.org to register. 20

11 Thursday, July p.m. W183C Improving the LTC Workflow with Lean Thinking 8 10 a.m. Skyline Ballroom It s All About Gross Margin - Do You Know the 7 Key Gross rofit Drivers? Timothy Dimond, BA, Director, Operational Excellence with Cardinal Health Christopher Olson, BS, MBA, Director, Operational Excellence with Cardinal Health program and completion of UAN: L04- Select from four time options: 8 a.m. Noon W185BC Wednesday, July 20, 1-5 p.m. W185BC Thursday, July 21, 1-5 p.m. W185BC Saturday, July 23, 11:45 a.m. - 1:45 p.m. W185BC This program will cover high level lean concepts can positively impact and employee engagement within your pharmacy. Basic lean concepts such as 5S, huddles and visual management will be discussed during this session. 1. Explain the concept of 5S and its impact on your employees 2. Discuss the Impact of Visual Management 3. State how Daily Huddles improve employee moral 4. Describe the Effects of Batching in the LTC pharmacy Steven LeFever, MBA, CFE, Chairman of Business Resource Services, Inc. program and completion of UAN: L04- There are only so many gross profit dollars in the pharmacy industry - and there are also a lot of hogs at the trough big corporate players (manufacturers, wholesalers, BM s) who wall want a piece of the action. The gross profit game is a zero-sum deal; if someone gets another dollar, someone else loses one. And the independent pharmacist is potentially the one who gets pushed out by the big boys. Conclusion: actually managing gross margin/product mix is more critical than ever. Can you name the seven key gross margin drivers? The rofit Mastery program has always been the gold-standard in financial performance resources. This is the stuff they forget to teach you in pharmacy school. You ll leave with an amazingly sophisticated, yet surprisingly simple visual roadmap to managing gross profit. With most independent pharmacies now averaging $4 million plus in sales combined with cutthroat competition and razor-thin margins, you just can t afford to leave on the table the $80,000 that a 2% margin differential represents. 1. Define visual finance and how to isolate the gross profit drivers 2. Explain why gross profit is the key to your pharmacy s performance and value 3. List the 7 key drivers of gross profits 4. Assess if you have got a theft problem (shrinkage)? 5. Explain the difference between mark-up and margin 6. Discuss how to isolate the key gross profit drivers on a unique Roadmap 7. Demonstrate how productivity affects your profitability AHA Basic Life Support Certification ** John Norris, EMT in Shawnee, Ohio, AHA instructor for BLS and ACLS courses RE-REGISTRATION REQUIRED technicians and is acceptable for 4 hours (0.4 CEU) of continuing program and completion of UAN: L04- This is the American Heart Association (AHA) course providing certification in basic life support (BLS). This program requires pre-registration as there is limited space due to student/instructor ratios set forth by the AHA. The limit for each of these courses is 24 participants. To pre-register for this program, please go to: and click the re-register button. lease fill out the entire form. The session will be filled on a first come, first serve basis. We will have a waiting list that if someone drops out of the program, we can fill the space with another interested participant. re-registration will close on May erform the steps of cardiopulmonary resuscitation (CR) 2. Discuss the signs and appropriate actions to take for severe airway obstruction in the responsive and unresponsive victim 3. List the individual links in the Chain of Survival 4. Describe the signs and symptoms of multiple common life threatening emergencies that might require intervention 21 harmacist course harmacist and harmacy Technician course *Subject to change **Course requires pre-registration. lease visit raabecollegeofpharmacy.org to register. harmacist course harmacist and harmacy Technician course *Subject to change **Course requires pre-registration. lease visit raabecollegeofpharmacy.org to register. 22

12 8 10 a.m. W183B Thursday, July 21, 7-9 a.m. W183B Tax Reduction Strategies for harmacists: From Starting to Exiting Your harmacy Lawrence C Barrett BS, CLU, ChFC Wealth Advisor at Sagemark Consulting rivate Wealth Services, Cleveland, OH Thomas H Craft BBA, CA, FS, AE Wealth Advisor at Sagemark Consulting rivate Wealth Services, Cleveland, OH program and completion of UAN: L04- There have been some recent tax law changes that we will discuss including the Tax Relief Extension Act of These are impacting Independent harmacies, their owners and their families. The Affordable Care Act s 3.8% net investment income tax is a large consideration when selling an Independent harmacy, whether the business entity is a C Corporation, S Corporation, or LLC. The presentation will discuss tax reduction strategies From Starting to Exiting your harmacy. You will learn that you have an opportunity to increase your business bottom-line and your take-home pay. We will discuss tax reduction strategies you may employ to reduce your tax liability, including tax aware investing, asset class location, capital gains harvesting and family income shifting. It is also important to understand that you can reduce your current tax liability by increasing contribution amounts to your retirement plan. Hence providing tax deferral or tax favored opportunities in your retirement years. We will also discuss why your accountant or CA has not reduced your tax bill. We will discuss the impact of liability and taxes on selecting or changing your business entity type when starting, operating/growing, and exiting your pharmacy. We will also discuss why you should not own business real estate inside a corporation. There will also be discussion on effective strategies for allocating the sales price to maximize your net proceeds and minimize income taxes on the sale of your pharmacy whether using an asset or stock sale. Often times you may eliminate certain types of taxes altogether. It requires understanding the tax system, identifying what is causing the tax increase and most importantly, designing effective strategies to reduce or eliminate such taxes. 1. Discuss how recent tax law changes including the Tax Relief Extension Act of 2015 are impacting independent pharmacies, their owners and their families. 2. Discuss the significant impact the Affordable Care Act s 3.8% net investment income tax is having on the sales of independent pharmacies whether the business entity is a C Corporation, S Corporation, or LLC. 3. Identify multiple strategies to help you save for retirement by increasing contribution amounts, reducing current income taxes, and providing tax deferral or tax favored opportunities in your retirement years. 4. Clarify the potential impact of liability and taxes on selecting or changing your entity type when starting, operating/growing, and exiting your business. Describe why you should not own business real estate inside a corporation. 5. Describe tax reduction strategies you can employ to reduce your tax liability including tax aware investing, asset class location, capital gain harvesting and family income shifting, and explain why your certified public accountant (CA) has not reduced your tax bill. 6. Discuss effective strategies for allocating the sales price to maximize your net proceeds and minimize income taxes on the sale of your business whether using an asset or stock sale. The Blues Brothers featuring Dan Aykroyd and Jim Belushi Opening Night Entertainment We re getting the band back together for RBC 2016 In 1978, Jake and Elwood Blues made their national television debut (and first paying gig) on Saturday Night Live with their breakthrough, high-energy rendition of Sam and Dave s classic Soul Man. Twenty-two years later, after the passing of Jake, the long-lost Brother Zee joined Elwood to carry on the family tradition: a high-energy, authentic, rhythm-and-blues showband, with a South Memphis accent and an East Texas kick. erforming live at RBC 2016, the Blues Brothers are returning to where it all started. Chicago. Hit it! 23 harmacist course harmacist and harmacy Technician course *Subject to change **Course requires pre-registration. lease visit raabecollegeofpharmacy.org to register. The Blues Brothers - Thursday, July 21st, 8-10 p.m. - Skyline Ballroom harmacist course harmacist and harmacy Technician course 24 *Subject 2016 to change Cardinal **Course Health. requires All pre-registration. rights reserved. lease CARDINAL visit raabecollegeofpharmacy.org HEALTH, the Cardinal to register. Health LOGO and ESSENTIAL TO CARE are trademarks or registered trademarks of Cardinal Health. All other marks are the property of their respective owners. (3/2016)

13 8 10 a.m. W183A Saturday, July 23, 11:45 a.m. - 1:45 p.m. W183A New Drugs 2016 Karen Kier, M.Sc, hd, Rh, BCS, BCAC, CTTS, rofessor of Clinical harmacy and Director of Assessment at Ohio Northern University UAN: L01- This program will discuss and evaluate medications approved within the last year that would have impact on the community independent pharmacy. 1. Describe the pharmacology of the drugs that were approved by the FDA in the past year; 2. List the clinical applications of the drugs presented; 3. Discuss the most relevant adverse effects and significant drug-drug interactions reported with these medications 4. Recognize important patient counseling information that should be communicated to patients. 10:20 a.m. - 12:20 p.m. Skyline Ballroom lanning for your Son, Daughter or Outside harmacists to Take Over - Can you Really Do It Yourself? Steven LeFever, MBA, CFE, Chairman of Business Resource Services, Inc. program and completion of UAN: L04- Over the next 10 years, thousands of independent pharmacies will change hands or disappear. The transition road is littered with the skeletons of failed attempts. Adding to the challenge is the fact that you only get one shot to pass the baton and if you drop it, you are toast. This program outlines the specific action steps and provides a detailed checklist to do it right. As an added bonus, Steve will sit down one-on-one for a no-holds-barred interview with pharmacist Bob Coulter and his daughter, Leah, from Red Cross Drugs based in La Grande, Oregon. You ll hear both sides of the story the good old boy and the next generation. They will share a compelling story of enthusiasm, disillusionment, near failure and ultimate triumph. 1. Explain going inside the transition process with a real-life case study. 2. Create a transition time-line 3. Outline a transition action plan 4. Evaluate when advisors may be needed to help in a transition 5. Describe the most significant barriers to a successful transition a.m. W184BC Diverse Market Segments: Tailoring Your Marketing Strategies Jan Kavookjian, MBA, hd; Associate rofessor of Health Outcomes Research & olicy, Auburn Univ. program and completion of UAN: L04- This program will overview primary marketing and demand concepts for health services in a retail pharmacy setting. The extended focus will include strategies for tailored marketing mix strategies aimed at meeting the demand needs of four specific segments of the population, including 1) Hispanic/Latino customer groups, 2) Black/ African American customer groups, 3) senior adults, and 4) women as individual consumers and as caregivers of others. 1. Describe the concept of demand and the key role that it plays in decision-making about service offerings and marketing strategies to develop for them. 2. Describe the five elements of the marketing mix (the 5 s) and positioning strategy needed for marketing advanced care services. 3. Identify features and benefits needed or wanted by the four specific customer groups. 4. Use the identified features and benefits to create messages that can convey desired image and meet the needs/wants of the specific customer group. 5. Recognize examples of marketing strategies targeted to the needs and wants of specific diverse customer groups. 10:20 a.m. - 12:20 p.m. W184A Generation Rx: How harmacists are at the Center of Community Collaboration in reventing rescription Drug Misuse Betsy Walker, BBA Director of Community Relations at Cardinal Health Raewyn Snodderly, harmd harmacist and Co-owner of Terry s harmacy program and completion of UAN: L04- Community pharmacists play a vital role in preventing the misuse and abuse of prescription medications. This course will focus on the sharing of innovative approaches to two different sides of this issue prevention education and naloxone dispensing. The course will begin with an overview of current national data on the prescription drug misuse epidemic. articipants will then hear from a fellow independent pharmacy owner on her creative approach to bringing misuse prevention education to her community s schools through the help of a community health center and a nearby school of pharmacy. Student pharmacists will then speak about their innovative statewide training program created in partnership with public health to teach pharmacists the role they can play in dispensing naloxone and educating their high risk patients. 1. Discuss compelling information relating to the scope, causes and consequences of America s prescription drug misuse epidemic 2. Explain the epidemiology of overdose, how to educate patients on overdose risk reduction and discuss how pharmacists can collaborate with other community organizations to provide naloxone to high risk patients 3. Describe how community pharmacists are making a difference in this serious public health problem through collaboration with local schools, health centers and other community organizations 25 harmacist course harmacist and harmacy Technician course *Subject to change **Course requires pre-registration. lease visit raabecollegeofpharmacy.org to register. harmacist course harmacist and harmacy Technician course *Subject to change **Course requires pre-registration. lease visit raabecollegeofpharmacy.org to register. 26

14 10:20 a.m. - 12:20 p.m. W185A Saturday, July 23, 2-4 p.m. W187C Management of Diabetes Mellitus Type 2 in the Outpatient Setting Michael Rush, harmd, BCAC, CDE, TTS, Director of ONU HealthWise UAN: L01- This program will review key concepts of managing diabetes mellitus type 2 in the outpatient setting as described by the American Diabetes Association s Standards of Medical Care. resentation will cover disease state progression/pathophysiology, non-pharmacologic treatment and pharmacologic treatment including oral and injectable medications. 10:20 a.m. - 12:20 p.m. W183C 12:45-2:45 p.m. W183C Medicare Star Ratings and CMS Updates: harmacies Impact Elliot Sogol, hd, Vice resident rofessional Relations with harmacy Quality Solutions UAN: L04- This program will highlight the past, current, and future impacts of the CMS Star rating program on pharmacy and other insurance segments such as Medicaid, Commercial, and Exchange programs. articipants will review clinical and case models to understand how the value based market place impacts financials at the pharmacy. Discussions on how pharmacies can look at their work flow process and implement proactive practice activities for the entire pharmacy team. 1. Discuss the American Diabetes Association Standards of Medical Care in Diabetes Review disease progression/pathophysiology of diabetes mellitus type 2 3. Discuss non-pharmacologic management of diabetes mellitus type 2 4. Explain rationale for selecting pharmacologic treatment options in diabetes mellitus type 2 1. Describe the 2017 and 2018 updates to the Medicare art D Star Ratings. 2. Describe how payment models are being applied to pharmacy networks. 3. Explain the financial implications for pharmacies from quality-based and ay for erformance payment models. 4. Identify resources and implementation strategies across adherence and medication safety/treatment metrics 10:20 a.m. - 12:20 p.m. W184D Talking with Your atients about Medication Adherence in Your Advanced Care Service rograms: Motivational Interviewing Communication Skills Jan Kavookjian, MBA, hd; Associate rofessor of Health Outcomes Research & olicy, Auburn Univ. UAN: L04- This program will provide an overview of the evidence base for Motivational Interviewing as an effective strategy in the delivery of advanced care services like MTM, disease management, medication synchronization, and others. The program will also overview patient and pharmacy challenges for patient health behavior struggles, including medication adherence and other disease management behaviors. Motivational Interviewing (MI) communication skills and micro skills are intuitive and brief, and help forge continuity in therapeutic relationships with patients, thereby fostering loyalty to your service programs and your practice and helping achieve improved outcomes. This program is tailored for busy pharmacists 12:45-2:45 p.m. W183A Thursday, July 21, 3-5 p.m. W184BC who are MI beginners and who 1) may not have extensive background or training in patient communication/counseling, and who 2) want to learn brief strategies to help patients make behavior change decisions that will improve outcomes for themselves, and hopefully for your business. 1. Recognize opportunities that exist for the patient and the business, as well as for collaborations with prescribers, when a pharmacist has brief conversations with a patient about medication adherence. 2. Identify the reasons that patients are challenged with taking their medications as prescribed. 3. Describe the righting reflex and contrast it with the Spirit of Motivational Interviewing (MI). 4. Identify the MI communication principles and micro skills needed for conversations for MTM or comprehensive disease management that include health behavior changes like medication adherence and others. 5. Apply appropriate examples of the MI communication principles and micro skills in activities for a disease management conversation with a non-adherent patient. America s Other Drug roblem: Dealing with Adherence Issues in ractice Michelle Musser, harmd, BCS, Assistant rofessor of harmacy ractice at Ohio Northern University program and completion of UAN: L05- Issues with adherence to medical treatment occur commonly, decreasing treatment efficacy and increasing health care costs. atients, providers, and insurers have an interest in improving treatment adherence. However, pharmacists and other health care providers need to be aware of the best methods to assess adherence and make impactful changes by working with patients. This session will describe the issues surrounding adherence and aid in developing methods to effectively address this important practice problem. 1. Define adherence, influential factors, and impact of nonadherence on patient and community health 2. Discuss methods to evaluate patients for adherence issues 3. Discuss best practices in addressing adherence issues, including developing patient relationships, adherence tools, and practice integration 27 harmacist course harmacist and harmacy Technician course *Subject to change **Course requires pre-registration. lease visit raabecollegeofpharmacy.org to register. harmacist course harmacist and harmacy Technician course *Subject to change **Course requires pre-registration. lease visit raabecollegeofpharmacy.org to register. 28

15 12:45 a.m. - 2:45 p.m. W187B An Update on OTCs and Home Diagnostic roducts in Community harmacies 2016 Donald Sullivan, Rh, hd. Director of rofessional Experiential rogram and Clinical rofessor of harmacy at Ohio State University UAN: L01- The program will describe new OTC and home diagnostic products along with labeling updates on available OTC products including new clinical guidelines. The program will also discuss marketing strategies for community pharmacies related to self-care products and home diagnostics. 1. Describe the common clinical characteristics of newly introduced OTC and home diagnostic products 2. Describe new and updated clinical/labeling guidelines of OTC products 3. Describe marketing tools and strategies for community pharmacists related to OTC products and home diagnostics 4. Interpret common cases regarding the proper selection of OTC products for patient 12:45 a.m. - 2:45 p.m. W183B Specialty harmacy: How is Independent harmacy ositioned 1 5 p.m. W184BC Utilizing oint-of-care Testing in the Community harmacy ** Steven Leonard, harmd. Associate rofessor of harmacy ractice at Ohio Northern University Michael Rush, harmd, BCAC, CDE, TTS, Director of ONU HealthWise Karen Kier, hd, M.Sc, Rh, BCS, BCAC, CTTS, rofessor of Clinical harmacy and Director of Assessment at Ohio Northern University Jeffrey Allison, Rh, BSh, harmd, BCS, CG, rofessor of harmacy ractice with Ohio Northern University RE-REGISTRATION REQUIRED technicians and is acceptable for 4 hours (0.4 CEU) of continuing program and completion of UAN: L04- rogram describing and demonstrating the use of point-of-care testing in the community pharmacy for the common infectious diseases, influenza and strep throat. This program will work to address concerns with these common infectious maladies and how pharmacists can assist with more immediate management of a diagnosed condition, including physical assessment techniques. We will work through common presentations, use of appropriate point-of-care diagnostics and the utilization of protocols for treatment strategies. To pre-register for this program, please go to: and click the re-register button. lease fill out the entire form. The session will be filled on a first come, first serve basis and is limited to 40 participants. We will have a waiting list that if someone drops out of the program, we can fill the space with another interested pharmacist. re-registration will close on May Describe the role a pharmacist may play in the treatment of common respiratory infections. 2. Compare and contrast the normal symptomatology of common respiratory infections with the ability to help rule-out certain etiologies. 3. Demonstrate the appropriate use of point-of-care testing for patients with potential influenza and/or strep throat infections. 4. List the appropriate steps in making a protocol for treating infections found upon point-of-care testing 5. Evaluate the appropriate tests to utilize within the community pharmacy setting. Sean Raynak, MBA, Director, harmacy Operations Management, Specialty Solutions with Cardinal Health John Fiacco, Rh V, Specialty at Retail Cardinal Health Nick Calla, Rh, JD - V, Industry Relations Cardinal Health Specialty Solutions UAN: L04- Specialty harmacy industry experts discuss the emerging growth of retail independent specialty pharmacy and the current and future opportunities and challenges for community pharmacies pursuing specialty. The program will focus on a variety of topics including access to specialty products, managing complex therapies and clinical regimens, and navigating managed care administrative requirements. A comprehensive review of stakeholder perspectives will help to provide clarity into delivering best-in-class patient experiences, managing data requirements for measuring adherence and persistency and examining the market opportunities in the specialty pharmaceutical supply chain. 1. Discuss the context and trends of the specialty pharmacy industry and the various stakeholders interests 2. Recognize and identify characteristics of specialty pharmacies and products and applicable situations for retail class of trade 3. Evaluate Specialty harmacy growth opportunities and challenges for your business 4. Describe and discuss the unique attributes of specialty pharmacy services 5. Explain the processes involved with specialty prescription dispensing practices. 29 harmacist course harmacist and harmacy Technician course *Subject to change **Course requires pre-registration. lease visit raabecollegeofpharmacy.org to register. harmacist course harmacist and harmacy Technician course *Subject to change **Course requires pre-registration. lease visit raabecollegeofpharmacy.org to register. 30

16 3-5 p.m. W184D Saturday, July 23, 11:45 a.m. - 1:45 p.m. W184BC Maximizing Long-Term Care harmacy Opportunities: Emerging Models of Care 3-5 p.m. W185A Saturday, July 23, 11:45 a.m. - 1:45 p.m. W185A Update on Federal harmacy Law 2016 Frank Grosso, Executive Director and CEO of the American Society of Consultant harmacists UAN: L04- Does value-based payment have you singing the blues? Is all this talk about reform, like Accountable Care Organizations, driving you crazy? This presentation promises to enlighten, explain, and identify strategies to meet the current healthcare reform market changes that are racing through the sector. Hospital penalties for unnecessary or unavoidable re-admissions are pushing the actors in the post-acute sector to ask, Why? Soon, nursing homes will be facing the same penalties. And why assisted living providers are gearing up for hospital discharges. So many times, the answers are opportunities for pharmacy, whether it s MTM, adherence, polypharmacy, or mediating conflicts. We will review the post-acute care legislative and regulatory changes and how these changes can create new business. This session will cover: ost-acute Care Legislative and Regulatory Update How CMS quality initiatives are targeting pharmacy services Adoption of value based payment models (bundled payment, ACOs, etc.) in skilled nursing Market forces in the long-term care sector and how pharmacy services providers can build loyalty through value added market differentiation providers 1. Describe current and pending legislation that could affect long term care facilities and the potential impact on pharmacy operations. 2. Summarize and discuss LTCF Medicare Conditions of articipation 3. Explain Bundled ayment and ACO strategies for post-acute care providers and pharmacy operators 4. Describe the difference between current and future AC business drivers 5. Identify new business opportunities for both dispensing and consulting pharmacist Donald Sullivan, Rh, hd. Director of rofessional Experiential rogram and Clinical rofessor of harmacy at Ohio State University UAN: L03- The program will discuss pharmacy practice issues related to dispensing of controlled substances and other federal pharmacy laws related to dispensing and recordkeeping. The program will also discuss new federal pharmacy laws and rules. 3-5 p.m. W187A The Basics of Medicare DME Compliance 1. Describe common legal issues when dispensing controlled substances in community pharmacies 2. Describe new federal laws and rules regarding the practice of community pharmacy 3. Interpret the legal aspects of patient care cases related to the practice of community pharmacy 4. Describe common pharmacy recordkeeping issues for community pharmacists Mary Ellen Conway, RN, BSN. resident of Capital Healthcare Group 1. Explain what the current hot button regulatory challenges are facing DME suppliers in the months ahead 2. Describe what little details you must be aware of 3. Discuss what works and what does not in your day-to-day processes 4. List the proactive steps can you take to successfully meet these challenges UAN: L04- harmacies are very good in keeping up with their pharmacy requirements, but very poor in keeping up with their DME regulatory requirements. So many things change every month! This session reviews items from the basic compliance issues to the latest issues from CMS. What s the latest you need to know? 31 harmacist course harmacist and harmacy Technician course *Subject to change **Course requires pre-registration. lease visit raabecollegeofpharmacy.org to register. harmacist course harmacist and harmacy Technician course *Subject to change **Course requires pre-registration. lease visit raabecollegeofpharmacy.org to register. 32

17 Erik Wahl Graffiti artist, author, entrepreneur and philanthropist. Closing Session 3-5 p.m. W184A The ulse on MTM: Cardiovascular Considerations in Medication Therapy Management Michelle Musser, harmd, BCS, Assistant rofessor of harmacy ractice at Ohio Northern University Erin etersen, harmd, BCS, Assistant rofessor of harmacy ractice at Ohio Northern University UAN: L01- Hypertension; hyperlipidemia; anticoagulation oh my! Cardiovascular diseases are common among patients who qualify for MTM services. Come review Cardiovascular related practice guidelines and criteria for Medicare Star ratings to provide the best in patient care! 1. Review current guidelines related to chronic cardiovascular disease state management 2. Discuss Medicare Star Ratings criteria involving Cardiovascular medication 3. Apply evidence based medicine to develop MTM recommendations 3-5 p.m. W185D Women in harmacy: Security and Risk Redefining the term keynote speaker Hollis Mignogno, BA, Global Security Director with Cardinal Health UAN: L04-1. Identify threatening or high-risk activities 2. Develop strategies to avoid or mitigate high-risk activities and to improve security 3. Establish a resilient security environment with risk deterrence 4. Explain what a successful security program looks like Erik Wahl, internationally recognized graffiti artist, best selling author and entrepreneur redefines the term keynote speaker. ulling from his history as both a businessman and an artist, Erik will enchant you with his artistry and wisdom. When telling a story Erik, is a master at painting the picture for you - literally. Erik weaves a story both with his words and with on-stage painting that will leave you feeling inspired. You won t want to miss this unforgettable session. This course addresses the unique security issues of women in pharmacies where risk is elevated by the presence of controlled products that are valuable and desirable to criminal elements who may view women as vulnerable and easy targets. Closing Session - Saturday, July 23rd, 9-11 a.m. - Skyline Ballroom harmacist course harmacist and harmacy Technician course 33 RBC CE Course Listings Cardinal Health. All All rights reserved. CARDINAL HEALTH, *Subject the the to Cardinal change **Course Health requires LOGO and pre-registration. and ESSENTIAL lease TO TO CARE visit CARE raabecollegeofpharmacy.org to register. are are trademarks or or registered trademarks of of Cardinal Health. All All other other marks are are the the property of of their their respective owners. (5/2016) harmacist course harmacist and harmacy Technician course *Subject to change **Course requires pre-registration. lease visit raabecollegeofpharmacy.org to register. 34

18 Saturday, July 23 11:45 a.m. - 1:45 p.m. W185A, 3-5 p.m. W185A Update on Federal harmacy Law 2016 Donald Sullivan, Rh, hd. Director of rofessional Experiential rogram and Clinical rofessor of harmacy at Ohio State University UAN: L03- The program will discuss pharmacy practice issues related to dispensing of controlled substances and other federal pharmacy laws related to dispensing and recordkeeping. The program will also discuss new federal pharmacy laws and rules. Saturday, July 23 11:45 a.m. - 1:45 p.m. W184A Compounding harmacy Legal and Regulatory Update John Voliva, Rh Director of Legislative Relations with CCA UAN: L04- This program will discuss legislative and practice-based updates in the pharmacy compounding field. Specifics on how US <800> will affect community pharmacy compounding practices will be expanded upon. 1. Describe common legal issues when dispensing controlled substances in community pharmacies 2. Describe new federal laws and rules regarding the practice of community pharmacy 3. Interpret the legal aspects of patient care cases related to the practice of community pharmacy 4. Describe common pharmacy recordkeeping issues for community pharmacists Discussion will also include how independent community pharmacy is positioned in pharmacy compounding and how advocacy can plan a role in the continued success within this portion of the profession. 1. Explain implications of US <800> on pharmacy practice. 2. Describe FDA s current role in regulating the practice of compounding. 3. Discuss how to get involved at the state level in protecting the practice of pharmacy. Saturday, July 23 11:45 a.m. - 1:45 p.m. W183A, 8-10 a.m. W183A New Drugs 2016 Karen Kier, M.Sc, hd, Rh, BCS, BCAC, CTTS, rofessor of Clinical harmacy and Director of Assessment at Ohio Northern University UAN: L01- Saturday, July 23 11:45 a.m. - 1:45 p.m. W184BC, 3-5 p.m. W184D This program will discuss and evaluate medications approved within the last year that would have impact on the community independent pharmacy 1. Describe the pharmacology of the drugs that were approved by the FDA in the past year; 2. List the clinical applications of the drugs presented; 3. Discuss the most relevant adverse effects and significant drug-drug interactions reported with these medications 4. Recognize important patient counseling information that should be communicated to patients. Maximizing Long-Term Care harmacy Opportunities: Emerging Models of Care Frank Grosso, Executive Director and CEO of the American Society of Consultant harmacists UAN: L04- Does value-based payment have you singing the blues? Is all this talk about reform, like Accountable Care Organizations, driving you crazy? This presentation promises to enlighten, explain, and identify strategies to meet the current healthcare reform market changes that are racing through the sector. Hospital penalties for unnecessary or unavoidable re-admissions are pushing the actors in the post-acute sector to ask, Why? Soon, nursing homes will be facing the same penalties. And why assisted living providers are gearing up for hospital discharges. So many times, the answers are opportunities for pharmacy, whether it s MTM, adherence, polypharmacy, or mediating conflicts. We will review the post-acute care legislative and regulatory changes and how these changes can create new business. This session will cover: ost-acute Care Legislative and Regulatory Update How CMS quality initiatives are targeting pharmacy services Adoption of value based payment models (bundled payment, ACOs, etc.) in skilled nursing Market forces in the long-term care sector and how pharmacy services providers can build loyalty through value added market differentiation providers 1. Describe current and pending legislation that could affect long term care facilities and the potential impact on pharmacy operations. 2. Summarize and discuss LTCF Medicare Conditions of articipation 3. Explain Bundled ayment and ACO strategies for post-acute care providers and pharmacy operators 4. Describe the difference between current and future AC business drivers 5. Identify new business opportunities for both dispensing and consulting pharmacist 35 harmacist course harmacist and harmacy Technician course *Subject to change **Course requires pre-registration. lease visit raabecollegeofpharmacy.org to register. harmacist course harmacist and harmacy Technician course *Subject to change **Course requires pre-registration. lease visit raabecollegeofpharmacy.org to register. 36

19 Saturday, July p.m. W187B, 10:20 a.m. - 12:20 p.m. W185A Management of Diabetes Mellitus Type 2 in the Outpatient Setting Michael Rush, harmd, BCAC, CDE, TTS, Director of ONU HealthWise UAN: L01- This program will review key concepts of managing diabetes mellitus type 2 in the outpatient setting as described by the American Diabetes Association s Standards of Medical Care. resentation will cover disease state progression/pathophysiology, non-pharmacologic treatment and pharmacologic treatment including oral and injectable medications. Saturday, July 23 11:45 a.m. - 1:45 p.m. W183B DME Audits: Keeping Your Money Mary Ellen Conway, RN, BSN. resident of Capital Healthcare Group UAN: L04- With the exponential growth of audits that pharmacies with DME are facing, it s essential that providers have an action plan in place to reduce their overall risk. In the event of an audit extrapolation, 1. Discuss the American Diabetes Association Standards of Medical Care in Diabetes Review disease progression/pathophysiology of diabetes mellitus type 2 3. Discuss non-pharmacologic management of diabetes mellitus type 2 4. Explain rationale for selecting pharmacologic treatment options in diabetes mellitus type 2 your business can instantly owe millions of dollars of calculated overpayments that can lead to financial devastation overnight. Join us for this tactical presentation that outlines how to prepare for the world of audits, how to respond correctly and how to ensure you keep the money you have been paid. 1. Describe the different types of audits and auditing bodies 2. Discuss how extrapolations are calculated 3. Analyze key criteria that auditors are searching for in your data 4. Outline tactical steps your business can take to reduce the threat of audits Saturday, July 23 Select from four time options: 12-4 p.m. W185BC Wednesday, July 20, 1-5 p.m. W185BC Thursday, July 21, 1-5 p.m. W185BC, 8 a.m. - Noon W185BC AHA Basic Life Support Certification ** John Norris, EMT in Shawnee, Ohio, AHA instructor for BLS and ACLS courses RE-REGISTRATION REQUIRED technicians and is acceptable for 4 hours (0.4 CEU) of continuing program and completion of UAN: L04- This is the American Heart Association (AHA) course providing certification in basic life support (BLS). This program requires pre-registration as there is limited space due to student/instructor ratios set forth by the AHA. The limit for each of these courses is 24 participants. To pre-register for this program, please go to: and click the re-register button. lease fill out the entire form. The session will be filled on a first come, first serve basis. We will have a waiting list that if someone drops out of the program, we can fill the space with another interested participant. re-registration will close on May 31. Saturday, July p.m. W184D Dermatologic Conditions and Compounding Opportunities Sara Hover, Rh, FAARM, harmacist with the CCA harmacy Consulting team UAN: L01- Help your patients enhance the look and feel of their skin and treat the common skin conditions they are dealing with. Issues associated with eczema, psoriasis, atopic dermatitis, scars and more will be discussed as well as the best active pharmaceutical ingredients to treat each condition. Dermatology and cosmeceuticals present a great 1. erform the steps of cardiopulmonary resuscitation (CR) 2. Discuss the signs and appropriate actions to take for severe airway obstruction in the responsive and unresponsive victim 3. List the individual links in the Chain of Survival 4. Describe the signs and symptoms of multiple common life threatening emergencies that might require intervention niche for the community pharmacist because of the variety of ways to help patients from compounding to over the counter treatments. Another avenue of increased interest for patients is in scar removal. This presentation will describe the mechanisms of various active ingredients used in scar therapy and which are appropriate for various scar types ranging from keloid to atrophic scars. 1. Explain the structure and function of the skin. 2. Discuss various skin conditions and treatment options. 3. Discuss new topical therapies and appropriate active pharmaceutical ingredients for treatment of hypertrophic and keloid scars. 37 harmacist course harmacist and harmacy Technician course *Subject to change **Course requires pre-registration. lease visit raabecollegeofpharmacy.org to register. harmacist course harmacist and harmacy Technician course *Subject to change **Course requires pre-registration. lease visit raabecollegeofpharmacy.org to register. 38

20 Saturday, July p.m. W185D Updates in Immunizations 2016 Amy Fanous, harmd, BCAC, TTS, Director, Rural Mobile Health Clinic and Assistant Clinical rofessor of harmacy ractice at Ohio Northern University Jessica Hinson, harmd. Assistant rofessor of harmacy ractice at Ohio Northern University UAN: L01-1. Summarize most recent changes to the Centers for Disease Control and revention (CDC) and the Advisory Committee for Immunization ractices (ACI) Immunization Schedules and Recommendations. 2. Apply CDC immunization schedules and recommendations to practice. 3. Discuss strategies for increasing immunization rates in the outpatient pharmacy setting. 4. Identify current and future controversies and opportunities that may influence immunization services. This program will review changes to immunization practice guidelines including the most recent update from the Advisory Committee for Immunization ractices (ACI), as well as the application of Centers for Disease Control and revention (CDC) immunization schedules in practice. Additionally, the program will discuss strategies for implementing and maintaining successful immunization services in an outpatient pharmacy setting. Saturday, July p.m. W183C Respiratory Disease Update through an MTM focus Jeffery Allison, Rh, BSh, harmd, BCS, CG, rofessor of harmacy ractice with Ohio Northern University UAN: L01- The role of pharmacist provided medication therapy management services is to optimize drug therapy and improve therapeutic outcomes for patients. One area we can make an impact is in the selfcare of respiratory diseases. harmacists can help minimize barriers to optimal therapeutic outcomes through patient education on inhaler/device technique, disease state management using a step-wise therapeutic approach, and empowering patients to take a more active role in managing his/her disease. 1. Identify the aggravating factors and recommend control strategies for patients with COD and asthma 2. Discuss the goals of disease state management. 3. Develop rational management plans for the COD and asthma patients. 4. Discuss the education and advice to provide to the patients with COD and asthma. 5. Identify the signs and symptoms of an exacerbation. 39 harmacist course harmacist and harmacy Technician course *Subject to change **Course requires pre-registration. lease visit raabecollegeofpharmacy.org to register. harmacist course harmacist and harmacy Technician course *Subject to change **Course requires pre-registration. lease visit raabecollegeofpharmacy.org to register. 40

21 UIC College of harmacy Alumni and Friends, please join us for a ALUMNI Saturday, July p.m. W187A Demystifying Choices in Wound Management: Matching the Dressing to the Wound Beth Hawkins Bradley, RN, MN, CWOCN. Director, Clinical Operations Wound Management Division with Cardinal Health UAN: L01- The number of off the shelf wound care dressings can be overwhelming to both the person with the wound and the pharmacist. This program will provide practical information that will make dressing selection simple. An overview of how wounds happen and how they heal will help the learner to understand how dressings from the most popular categories can be selected and used appropriately. 1. Describe the four phases of healing with key components of each. 2. List two causative factors and two characteristics of each of the following wound types: pressure ulcers, acute wounds, incontinence associated dermatitis, lower extremity diabetic, arterial, and venous ulcers. 3. Describe 3 characteristics, 3 functions, and 2 wound types appropriate for each of the following dressing categories: barrier ointments, transparent films, hydrocolloids, reinforced gelling fibers, silicone bordered foams, and hydrogels. RECETION at Cardinal Health RBC on Thursday, July 21 from 5-6pm. The event will take place at the Hyatt McCormick Hotel in room Grant ark A. 41 harmacist course harmacist and harmacy Technician course *Subject to change **Course requires pre-registration. lease visit raabecollegeofpharmacy.org to register. 42

22 Thank you for attending RBC 2016 in Chicago. See you next year in San Antonio! 43 harmacist course harmacist and harmacy Technician course *Subject to change **Course requires pre-registration. lease visit raabecollegeofpharmacy.org to register. 44