ALLIED HEALTH ADVISORY GROUP

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Notes from January 8 TH, 2016 Meeting: ALLIED HEALTH ADVISORY GROUP Attended: Albert, Lorraine Buckey, Susan Cedrone, David Collins, Patti-Ann Cragin, Linda Farrell, Mary Foss, Anna Foss, Michael

1 Notes from January 8 TH, 2016 Meeting: ALLIED HEALTH ADVISORY GROUP Attended: Albert, Lorraine Buckey, Susan Cedrone, David Collins, Patti-Ann Cragin, Linda Farrell, Mary Foss, Anna Foss, Michael Fuccione, James Gleason, Hayley Hankel, Kathleen Jacobsen, Tammi Lecy, Kirby Maddigan, Susan Marschke, Lisa McCarthy, Shaun McCorry, Laurie McDonald, Angela McLaughlin, Rosemary Moran, Colleen Paquette, Rose Pepin, Angel Philie, Pauline Pratt, Sue Shack, Karen Shapiro, Bonnie Stiles, Alyce Terrio, Monique Winchester, Leanne Vercauteren, Geoff Vincent, Jennifer Wong, Meelynn News and Announcements Geoff will move the April 2016 meeting as it was scheduled for Patriot s Day. Grant updates: o (David Cedrone) Rapid Response: We are finalizing process of RR grant-in hands of EOE- who give themselves 2 days to allow recommendations to go forward. By the end of day Monday may have answers. Had a flurry of grants come in time of receipt a factor-very encouraged by applications. Most application in history of program. Over a $1 million asked for with only $500,000 available Good number of responses related to Allied Health (Geoff) this is the first time we are able to look at our work across the state and across programs and see how things are aligned from a strategic perspective a very good thing! Commissioner has approved RR and now goes to EOE and Monday is deadline. Once done individuals will be contacted who are receiving grant awards on RR. o (David Cedrone) Our goal is to continue engaging this vibrant group using grant dollars to move forward We recognize a lot of commonality but we need to act in more cohesive way. Refine a strategic focus; What are top priorities? Use grant dollars to drive more integrated strategy. We have done that quite well in nursing space and other sectors would like to do in allied health. Grant updates (Geoff) o Scaling Efforts to Advance the Commonwealth s Direct Care Workforce RFP Released 11/20/15 Overview We received applications for the AH Direct Care RFP issued in the fall and 5 out of the campuses seemed to be wanting to do the same things This was a great opportunity to be more strategic We decided to investigate the potential of having a consortium proposal - our legal department said we needed to re-issue The priorities of this grant program are similar to the first round: Build direct care workforce pathways; Create recognized transferable training to support pathway advancement; Invest in the development of core competencies; Develop/adopt competency-based leadership training for managers of direct care workers. We asked that proposals articulate the conditions necessary for regional or statewide implementation and replication and to address how they would take to scale initiatives that will advance the Commonwealth s direct care workforce in one or more of the following areas: Academic and Curriculum Planning for Direct Care Programs Academic Progression into Credit Bearing Certificates and Degrees (AS and BS) Training and Up-skilling for Incumbents

2 Specific Programming for Non-Native English Speakers Readiness Career Training Competency Based Training for Managers and Supervisors This is a 18 month project (vs. 15 month for prior RFP). Give us a long time to have more effect We received 2 proposals and are waiting for EOE to green light the award. o Direct Care RFP (issued fall 2015) 1 award to Worcester State University; $60k Partnership: with Umass Memorial HealthCare; SHARE; MWCC; QCC Incumbent training; stackable pathways from certificate to associates to bachelor Intrusive advising; career coaching and deployment of courses for professional, communication and soft skill building Funding and Budget Planning o (David Cedrone): House 2 budget not out yet. DHE not asked for budget. Last year asked for 400k; zeroed out and then brought back 200k. Recommending 400k funding level for 2 line items. We shall see what comes through in House 2 budget. David asked the group members to inform constituent groups that we are trying to service with this work and inform groups they represent and inform them of the work we are doing on their behalf-informing the legislature is key- all of our voices are very important. This group can help the Commonwealth; can t just expect dollars to come out of the state budget though. Need conversations with legislators. We have responsibility obligation to inform legislature, but also to look at other area of Commonwealth to find grants. (Geoff): In the upcoming meetings our conversation will be on what s next -what we want to move forward on what are our priorities next o (David): We need to think to think outside of the box about if there are other opportunities beyond state funds i.e. Foundations, state/federal grants, etc. We are doing something important to agenda of Commonwealth. If we have to find other sources of funds we need to leverage expertise we have to get our voice heard. How do these meetings transfer into an agenda? Magic is having this community say what priorities are if have state or external money-what would they put money towards. What s the next cornerstone? (Tammi Jacobsen): Insurance industry creative funding-they want to help develop scholarships for people. Learning and Sharing o Rosemary McLaughlin from Berkshire Healthcare Systems (BHCS). Highlights and comments from presentation: o Labor force challenges-based on economy: 6,000 open hrs. - nursing assistants could fill 150 jobs This is an industry-wide problem Turnover about 30% has increased- ranges from 20-70% ESL students not able to get these jobs need good English skills o (David): From the perspective of the Governors Workforce Skills Cabinet, there are thousands of people still unemployed in the state yet you alone have dozens of open positions. How can a connection between the two be made? It s industry-wide. Unless a nursing assistant is going to be paid a lot more, why would they stay? And also how do they get to work? (Transportation) Right now, it s $11-$13 starting wage plus add on that Berkshire County skilled nursing facility has no transportation on Sunday- There is no bus service! It stops at 7pm. (Group responses): Not that simple. These people don t have reliable private transportation; public transportation doesn t meet needs in all regions; schools are full don t have capacity to train more than they are now; this workforce needs more wrap-around services; as much of a economic development issue as it is a workforce development one

3 o BHCS invests in their workforce. They track measures which is the key to their success. Employee engagement leading change. Have employee recognition programs and lots of trainings available (especially to keep licensures up). Training key to their success. Survey results about employee satisfaction gone up and turnover rate down. o Leanne Winchester: When surveying our program ¾ identify as disadvantaged. There is so much help needed to get employees up to these levels o Rosemary: We have a shadow program. We bring them in to get their feet wet which is great so they can see if they like it or not. Can try to get disadvantaged in door try to sponsor their placement-have them shadowing. o (Colleen Moran): We do this too. We can hire them as shadows during gap between completing and getting certification (Susan Bucky) JVS in Boston is hosting a CNA panel January 25 th o We re trying to be responsive to people coming to career center. She is empanelling hospitals, etc., to talk about roles and how they differ from setting to setting. Designed for jobseekers 10am-12pm. Sub-committee comments: o Re: Scope and Role Definition: (unknown member): Who s responsibility is it to define the scope of roles? Patti-Ann: We ll be conducting a survey of employers, but to cut down on survey fatigue Geoff, make sure we do the survey at the same time (Linda Cragin): Geoff you will also want to look at licensure of settings as well (Geoff): It seems like the role of Med Assist also needs to be defined in this work. Not to open Pandora s Box, but is this a world we need to start taking a look at now? Less clarity of Medical Assistant and of what they should and should not be doing. (Karen Shack and Jennifer Vincent): Rapid Response and Comm Corp have seen requests for up scaling of medical assistants because they are coming from different training vendors- community colleges doing better job of training them to a better standard. (Linda Cragin): Med. Assistants coming from different training and some MA training is totally online. Originally Med. Assist. was totally administrative position. Testing not necessarily current. Lots of disconnects. o Re: Legislative Outreach (Geoff) This was put on back burner because of lack of interest -- AHAG members then volunteered to begin setting this up Geoff will reach out to begin the work of convening the legislative sub-committee Wrap-Up o (Geoff) Always looking to round the group. Looking for legislative aides. And would like to get more employer representatives from across state. Please contact me with suggestions. o Next meeting: April 22 nd, 2016, 9:30am 11:30am (new time)

4 Please review your contact information and send any corrections to Type Full Name Job Title Company Business Phone Aguilar, Carmen Dean Center for Workforce and Community Education (774) Atkinson, Maryanne Dean of Health Professions North Shore Community (978) Brodeur, Lynne Associate Dean of Health Sciences Burke, Judy Collins, Patti- Ann Dean, Corporate and Community Education Director of Nurisng Middlesex Community Mass Bay Community Davis, Lynne Farrell, Mary Foss, Anna Foss, Michael Gaillat, Ana Dean of Health Sciences Mass Bay Community Dean, Divisions of Health Professions Northern Essex Community Dean of Nursing, Health and Social Science Berkshire CC Dean of Health and Patient Simulation STCC Associate Vice President of Academic Affairs (978) Gaskin, Marissa Program Manager, GPSTEM Roxbury Community Gehly, Katherine Dean of Nursing & Allied Health Middlesex Community (978) Grundel, Sharon Consultant, Training and Workforce Options SG Consulting/STCC options.com Hankel, Kathleen Jacobsen, Tammi Jeremiah P. Riordon Dean of Health and Natural Science Interim Director, Workforce and Training Interim Director for Community and Workforce Education June, Jane Dean of Health Care Maddigan, Susan McCorry, Laurie McDonald, Angela Academic Dean Holyoke Community Cape Cod Community - Workforce Education Resource Center Greenfield Community Quinsigamond Community Cape Cod Community khankel@hcc.edu tjacobsen@capecod.edu RiordonJ@gcc.mass.edu janej@qcc.mass.edu smaddigan@capecod.edu Dean of Science, Engineering and Health Technology BHCC lmccorry@bhcc.mass.edu Director of Nursing Education Roxbury Community amacdonald@rcc.mass.edu (413) (508) (413) (office) (508) (508) x4347 (617) Mendez, Maribel Director, Corporate & Community Engagement Roxbury Community mmendez@rcc.mass.edu (617)

5 Paquette, Rose Dean of Workforce and Community Education Massasoit Community (508) x1307 Pepin, Angel Director, Academy of Health Sciences Middlesex Community Philie, Pauline Pratt, Sue Scott, Christopher Program Coordinator, Tri Level CNA/HHA Certificate Programs Instructor, CNA/HHA/PCA programs Cape Cod Community Greenfield Community Assistant Dean of School of Health & Patient Simulation and Director of Clinical Education STCC (413) Stiles, Alyce Director of Workforce Greenfield Community (413) Thompson, Cesarina Tilden, Kelly Dean, School of Health Sciences Director of Community Education American International Massasoit Community Filling in for Rose Paquette Vincent, Jennifer Director of Workforce and Sustainable Initiatives Filling in for Carmen Aiken, Kelly L. Director of Labor and Workforce Blanks, Carolyn Executive Director Brathwaite, Janice Buckey, Susan Workforce Program Manager Senior Care Foundation Senior Care Foundation Mass League of Community Health Centers Director of the Healthcare Industry Initiative JVS Career Solution (617) x249 (617) (617) Chernow, Harneen Director 1199 Training and Upgrading Fund g DiFiore, Kristine Fuccione, James Vice President of Human Resources Director of Legislative and Public Affairs Gleason, Hayley Assistant Director Home Health Foundation Home Care Alliance of Home Care Aide Council of org hgleason@hcacouncil.org (617) Gurgone, Lisa Executive Director Home Care Aide Council of (617) McLaughlin, Rosemary Director of Education & Training Berkshire Healthcare Systems, Inc. (413)

6 Moran, Colleen Pokaski, Joanne Project Manager, Human Resources Director of Workforce Partners Continuing Care Beth Israel Deaconess Medical (617) 632- Center 9395 Terrio, Monique Nursing Administrator Brigham and Women s Hospital MTERRIO@PARTNERS.ORG (617) Cedrone, David Deputy Commissioner for Workforce Department of Higher Education dcedrone@bhe.mass.edu Connors, Keith Senior Program Manager Department of Higher Ed kconnors@bhe.mass.edu Cragin, Linda MassAHEC Network linda.cragin@umassmed.edu (508) Crombie, Pat Director Action Coalition pmcrombie@gmail.com DeRoo, Mary (EHS) MA Executive Office of Elder Affairs mary.deroo@massmail.state.ma. us Evans, Brenda Program Director, AHEC City of Springfield/AHEC bevans@springfieldcityhall.com Huddleston, Gloria Executive Director Berkshire AHEC ghuddleston@berkshireahec.org Rural Health Outreach and Communications MA Department of Lecy, Kirby Coordinator Public Health kirby.lecy@state.ma.us Malone, Carole L. Director of Community Programs MA Executive Office of Elder Affairs Carole.malone@state.ma.us (617) Marschke, Lisa PCA Project Director PHCAST Program/UMMS lisa.marschke@state.ma.us Sandler, Lisa Shack, Karen MOA Coordinator/Supervisor Senior Workforce Consultant Mass Department of Elementary and Secondary Education Commonwealth Corporation LSandler@doe.mass.edu kshack@commcorp.org (781) (617) x2250 Shapiro, Bonnie Administrative Assistant MA Department of Higher Ed bshapiro@bhe.mass.edu Turner, Hope Special Assistant to the Secretary MA Executive Office of Elder Affairs Hope.Turner@state.ma.us Winchester, Leanne PHCAST Director PHCAST Program/UMMS leanne.winchester@state.ma.us (617) Albert, Lorraine Director of Regional Training Brockton Area WIB (BAWIB) lalbert@bawib.org Beville, Sylvia Executive Director Partnerships for a Skilled Workforce, Inc. sbeville@pswinc.org (508) Bryson, Henry Director, Healthcare Learning Network Partnership for a Skilled Workforce hbryson@pswinc.org (508)

7 Crosby, Patricia Executive Director Franklin Hampshire Regional Employment Board, Inc. (413) x310 Livramento- Young, Joyce Executive Director South Shore Workforce Investment Board (617) McCarthy, Shaun GLWIB Senior Program Manager GLWIB Sarris, Mary Executive Director North Shore WIB Wong, Meelynn Associate Director Metro North Regional Employment Board (978) (617)

ALLIED HEALTH ADVISORY GROUP

ALLIED HEALTH ADVISORY GROUP Notes from June 9 th, 2017 Meeting: Attended: Adams, Alena Aguilar, Carmen Blanks, Carolyn Brodeur, Lynne Burgers, Tim Crombie, Pat Gehly, Katherine Gurgone, Lisa Hogard, Paula