AUGUST 2018 VOLUME 2 ISSUE 15 PARIRENYATWA NEWSLETTER. IN THIS ISSUE

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1 AUGUST 2018 VOLUME 2 ISSUE 15 PARIRENYATWA NEWSLETTER IN THIS ISSUE KIDZCAN DONATES TO PAEDIATRIC WARD QUALITY CUSTOMER SERVICE AT PGH PGH NURSES AND MIDWIVES ANNUAL GRADUATION Produced and published by the public relations department

KidzCan and TV Sales and Home officially open donated Family Lounge to Parirenyatwa Group of Hospitals PAGE 2 The A4 Special Paediatric Family Lounge donated by Kidzcan and TV Sales to Parirenyatwa

2 KidzCan and TV Sales and Home officially open donated Family Lounge to Parirenyatwa Group of Hospitals PAGE 2 The A4 Special Paediatric Family Lounge donated by Kidzcan and TV Sales to Parirenyatwa Group of Hospitals. Mncedisi Khupe KidzCan Zimbabwe continued their support for children suffering from cancer when it established a family lounge for the A4 Pediatric Ward, which it handed over to Parirenyatwa Group of Hospitals on the 25 th of July The organization, whose niche is increasing the survival rate of children with cancer, is supporting Parirenyatwa Group of Hospitals ward A4, the only pediatric cancer ward in the country. In a bid to comfort children and their parents who will be out of their natural abodes, KidzCan Zimbabwe, partnered with TV Sales and Home and facilitated the establishment of a family lounge for parents whose children are undergoing medical treatment. While providing many of the comforts familiar to those of a home environment, it also alleviates much of the anxiety of being in a hospital environment. TV Sales and Home donated furniture in the lounge and an additional $5 000 to the KidzCan. Speaking at the handover ceremony, KidzCan Board Chairperson, Mr David Mills, said the Family lounge was essential so that parents can meet, discuss and appreciate their children s conditions. The lounge is there for the parents to get together and have more knowledge about the children s conditions and it fills the void of mothers experiencing trauma, he said. The furniture in the lounge will go a long way in providing a rather favourable stay in the hospital. TV Sales and Home Managing Director, Mr Sean Gorringe expressed his organization s delight to have contributed towards this donation. Parirenyatwa Group of Hospitals Director of Operations, Mr Edson Mundenda applauded the two partners constant efforts to assist patients with medicines and medical consumables in times of need. A4 Special is one of the hospital s pediatric wards and as such is special in the sense that the parents have to spend much of their time alongside their unwell children in the ward. It is with as much agony that the parents have to be there to see their children through all this suffering. It is a very sad situation indeed. Thanks to KidzCan and TV Sales and Home for bearing with the plight of the mothers who require some form of comfort while waiting for procedures to be done on their children, he said. Mr Mundenda said that as the hospital does its best, as it always does, to ensure the speedy recovery of patients, it feels obliged to warrant at least a comfortable environment for the parents of these minors to spend time with their children. KidzCan is a registered charity organisation in Zimbabwe focused on improving the provision of early diagnosis and effective treatment of cancer in children, as well as contributing to the well-being of children suffering from cancer and other related life-threatening blood disorders. Produced and published by the public relations department

PAGE 4 INDEPENDENT EVALUATION HIGHLIGHTS QUALITY CUS- TOMER SERVICE AT PARIRENYATWA GROUP OF HOSPITALS Vanacio Ben Public watchdog and nongovernmental organisation, Citizens Health Watch produced a

4 PAGE 4 INDEPENDENT EVALUATION HIGHLIGHTS QUALITY CUS- TOMER SERVICE AT PARIRENYATWA GROUP OF HOSPITALS Vanacio Ben Public watchdog and nongovernmental organisation, Citizens Health Watch produced a report after carrying out a customer service survey at the hospital. The monitoring exercise, which stretched over a month, was patient oriented as findings were largely based on customers responses to questions asked by the Citizens Health Watch team. Patients were generally happy with the services they receive at the hospital, both in the Casualty and the Out Patients Department. Some of the notable findings of the survey were as follows: 1) An average of 74% of the people who responded said that Parirenyatwa Group of Hospitals staff attitudes ranged from good to excellent. 2) 77% of those who responded to survey questions felt that they were getting good to excellent services at the hospital. 3) 87% of those who participated in the survey said that communication was good, very good or excellent. 4) 93% of those who participated also acknowledged that the hospital is doing well in terms of health information. The following are some of the recommendations which were made by Citizens Health Watch to the Hospital: 1) The Patients Charter must be displayed in various areas where it will be accessed by the majority of patients. 2) The hospital should have clear signage and directions to guide patients and visitors and avoid chaos in corridors during visiting hour. 3) The hospital must develop an efficient system to inform patients about cancellation of clinics. 4) Staff should improve in terms of serving patients timeously. 5) Patients must be made aware of the various channels they can use to register their complaints. Dear Matron LETTER OF APPRECIATION I have come to give my thanks to you and Sister-In-Charge and the rest of your nursing staff. You are wonderful people. You helped me in all to fight cancer and I have gone for tests and no trace of cancer has been found. The cancer has been reduced from stage 4. May God bless you Mr J. M. Mushikiri (Under Dr. Nyakurwa) Produced and published Brendan by Taylor the giving public candy to children relations department in the ward

5 PAGE 5 Produced and published by the public relations department

6 PAGE 6 STAFF WELLNESS PROGRAMME The newly assembled Parirenyatwa Group of Hospitals Netball team

PAGE 7 STAFF NEWS PROMOTIONS Sister in Charge Tinotenda.

She trained as a General Nurse at Bonda Mission Hospital from September 2003 to August 2006, and then moved to Mount Darwin District Hospital where she worked for 2 years, then moved to Parirenyatwa

In January to December 2013 she trained as a Midwife at Parirenyatwa Group of Hospitals and she continued working at Mbuya Nehanda Maternity Hospital.

ORBITUARIES Senior Nursing Officer III. Diana Munyedzi joined Parirenyatwa Group of Hospitals on the 18 of May 1999 after completing Registered General Nurse training at PGH School of Nursing.

7 PAGE 7 STAFF NEWS PROMOTIONS Sister in Charge Tinotenda. C Mubvumbi joined Parirenyatwa Group of Hospitals on the 19 th of May 2008 as a transfer from Mount Darwin District Hospital in Mashonaland Central. She trained as a General Nurse at Bonda Mission Hospital from September 2003 to August 2006, and then moved to Mount Darwin District Hospital where she worked for 2 years, then moved to Parirenyatwa Group of Hospitals. She worked at the Accidents and Emergency Department from 2008 to 2010 and was transferred to Mbuya Nehanda Maternity Hospital. In January to December 2013 she trained as a Midwife at Parirenyatwa Group of Hospitals and she continued working at Mbuya Nehanda Maternity Hospital. In March 2018 she was transferred to ward C1 Gynaecological Ward. She was promoted to Sister in Charge with effect from 16 August She is stationed at Gynaecology Ward C1. ORBITUARIES Senior Nursing Officer III. Diana Munyedzi joined Parirenyatwa Group of Hospitals on the 18 of May 1999 after completing Registered General Nurse training at PGH School of Nursing. She went on to work in Ward B11, A4 Special, C9, D1, D4, Sekuru Kaguvi Hospital 2 nd Floor, Main Operating Theatre (Eyes Theatres) and Ward C4 She was promoted to Sister in Charge on the 18 th of November In 2012, she trained as an Ophthalmic Nurse before training to become a Nurse Administrator in She is currently studying Bsc Honours Nursing degree with Africa University. She was promoted to Senior Nursing Officer III on the 8 th of August 2018 and is stationed at Sekuru Kaguvi Hospital. MAY THEIR SOULS REST IN PEACE Maria Mutanda passed away on the 9 th of August 2018 at the age of 34. She was born on the 23 rd of January She was a Registered General Nurse at Parirenyatwa Group of Hospitals. She was stationed at A4 Intensive Care Unit at the time of her demise. Maria is survived by her husband and two sons. Chiunya Rosemary Mapuweyi passed away on the 20 th of August Chiunya Rosemary Mapuweyi was born on the 29 th of July She was Nurse Aide at Parirenyatwa Group of Hospitals. She was stationed at the Accident and Emergency Department at the time of her demise. Produced and published by the public relations department

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Healthwatch Knowsley Aintree University Hospitals Trust Service User Report Qtr. 1 ( )

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