TACOMA COMMUNITY COLLEGE Program Manual

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1 TACOMA COMMUNITY COLLEGE Program Manual

2 Art and Science of Leading: A Program for Student Services Professionals Tacoma Community College 6501 S. 19 th Street Tacoma, Washington

3 Welcome The Student Services Leadership Team is pleased to present the Program Manual for the first annual Art and Science of Leading (ASL) Training Institute. We congratulate you on being selected as a member of the cohort and look forwarding to being a part of your journey. The ASL Institute uses a cohort model which represents a group of learners working together toward a common goal. The Institute incorporates a variety of activities focused on providing information in an interactive and dynamic environment. Each activity affords an opportunity to explore new ideas, build on past experiences and develop practical skills needed to advance as a leader. The format of the Institute includes: Guest Presenters Selected Readings Group Activities/Projects Field Trips In creating a blueprint for your success as a participant, curriculum has been developed to ensure that the learning experience has relevance to your personal and professional life and represents a meaningful and experiential approach to learning. We hope that this opportunity not only allows you to explore your potential as a leader, but also creates a connection to new friends, both within your cohort and with future program participants. Such connections will create a strong network to further your success. Congratulations again and best wishes for a productive year. 3

Services Dave Pelkey Dean, International Programs &

4 Student Services Leadership Team Dr. Barbara Kavalier Associate Vice President of Student Services Dr. April Reid Dean, Counseling, Advising & Transition Services Dave Pelkey Dean, International Programs & Student Life Val Robertson Dean, Student Development & Success Dolores Haugen Director of Enrollment Management 4

5 ASL Cohort Sandra Ayesh Admissions Specialist International Office Linda Bautista Educational Planner Educational Talent Search Christyanna Dawson Office Manager Student Life Leone Faafolau Program Assistant CASA Paul Goetzinger Assistant Director CASA Tori Hill Program Coordinator Financial Aid 5

6 ASL Cohort Dena Jones Advisor Counseling, Advising and Transition Services Janine Mott Student Services Director Gig Harbor Campus Tamara Roberson Student Support Specialist Assessment and Access Services Margaret Robinson Coordinator MECA Dee Walker Recruitment Specialist Outreach and Recruitment Wendey Weathers Program Coordinator Assessment and Access Services 6

7 ASL Purpose & Competencies PURPOSE The Art & Science of Leading is focused on providing a comprehensive leadership training program for Student Services faculty and staff. As part of their professional development experience, participants of the program will gain a greater understanding of the myriad aspects of leadership, including decision-making, communication, teambuilding, organizational design, budgeting and strategic planning. Leading Yourself Personal Development, including goal setting Personal Productivity (decision making, problem solving, etc.) Personal Wellness (self-confidence, assertiveness, etc.) Personal Exploration Leading Other Individuals Establishing Performance Goals Coaching, Counseling, Mentoring Communications Managing Interpersonal Conflict Recruiting, Hiring and Training Valuing Diversity Leading People in Small Groups Facilitation Group-based Problem Solving and Decision Making Meeting Management Project Management Systems Thinking Team Building Leading People in Large Groups & Organization-Wide Strategic Analysis Strategic Direction (mission, vision, values, goals) Organizational Culture Organizational Performance Management Organizational Change and Development Systems Thinking Organizational Communications (Amended from: CarteMcNamara, MBA, PhD, Authenticity Consulting, LLC., Retrieved from: ww.managementhelp.org) 7

8 Calendar of Events October 12, 2007 ASL Kickoff and Introduction to Leadership November 9, 2007 The Art and Science of Following December 14, 2007 The Art and Science of Systems January 11, 2007 Field Trip to Community College February 8, 2008 Introduction to Ethics and Culture March 14, 2008 The Nuts and Bolts of Leadership April 11, 2008 Leading Diversity and Globalization May 8, 2008 The Courage to Lead 8

9 October 12, 2007 Introduction to ASL 8:30 9:00 Welcome and Overview of ASL 9:00 9:30 Get Acquainted Activity 9:30 10:00 Introduction to Leadership 10:00 10:10 Break 10:10 12:00 Leadership Styles 12:00 12:15 Introduction to Group Activity 12:15 2:30 Lunch and Group Work 2:30 3:00 Group Presentations 3:00 3:30 Overview of Team Project 3:30 4:30 Introduction to Blackboard 4:30 5:00 Wrap-up 9

10 November 9, 2007 Being a Successful Follower 8:30 9:00 Welcome and Overview 9:00 9:45 Group Activity 9:45 10:30 Introduction to Communication 10:30 10:45 Break 10:45 11:30 Phases of Team Development 11:30 12:15 Team Roles 12:15 1:30 Lunch and Group Work 1:30 2:00 Group Activity 2:00 3:00 Vision, Mission and Values 3:00 4:00 Introduction to Conflict Management 4:00 4:45 Case Study 4:45 5:00 Wrap-up 10

11 December 14, 2007 Introduction to Systems Thinking 8:30 8:45 Welcome and Overview 8:45 9:30 Group Activity 9:30 10:00 Group Discussion 10:00 10:15 Break 10:15 10:30 Introduction to Project Management 10:30 12:00 Group Activity 12:00 1:30 Lunch and Group Work 1:30 2:45 Group Activity 2:45 3:00 Break 3:00 3:30 Introduction to Systems Thinking 3:30 4:30 Case Study 4:30 5:00 Wrap-up 11

12 January 11, 2008 Field Trip 8:00 Leave for Portland Community College 11:30 1:00 Lunch with Administrators 1:00 2:30 Tour of Rock Creek Campus 2:30 3:30 Meeting with Administrators 3:30 Return to Tacoma 12

13 February 8, 2008 Introduction to Ethics and Culture 8:30 9:00 Welcome and Overview 9:00 9:15 Personal Values 9:15 10:15 Develop Personal Code of Ethics 10:15 10:30 Break 10:30 11:30 Case Study 11:30 12:00 Ethics for the Community College 12:00 1:30 Lunch and Group Work 1:30 3:30 Cultural Congruence and Leadership at Valencia Community College 3:30 4:30 Round Table Discussion 4:30 5:00 Wrap-up 13

14 March 14, 2008 Nuts & Bolts of Leadership 8:30 8:45 Welcome and Overview 8:45 9:30 Overview of Strategic Planning 9:30 10:00 Overview of TCC Budget 10:00 10:15 Break 10:15 11:30 Case Study 11:30 12:00 Group Presentations 12:00 1:00 Lunch and Group Work 1:00 2:30 Hiring Practices in the Learning College 2:30 3:30 Using Data to Make Decisions 3:30 4:30 Overview Board of Trustees 4:30 5:00 Wrap-up 14

15 April 11, 2008 Diversity & Globalization in the Community College 8:30 8:45 Welcome and Overview 8:45 10:15 Panel Discussion on Diversity 10:15 11:30 Case Study 11:30 12:00 Group Presentations 12:00 1:30 Lunch and Group Work 1:30 4:30 Globalization and Leadership at Richland College 4:30 5:00 Wrap-up *Tentative list of presenters 15

16 May 8, 2008 The Courage to Lead 8:30 8:45 Welcome and Overview 8:45 9:00 Personal Reflections 9:00 9:30 Lessons Learned 9:30 10:00 Resume Tips 10:00 10:30 The Courage to Interview 10:30 12:00 Practice Interviews 12:00 12:30 Lunch 12:30 2:00 Practice Interviews 2:00 3:00 Professional Development Plans 3:00 4:00 Group Work 4:00 Presentation to Board 5:30 7:00 Recognition Dinner 16

17 Reading List Books: Fritz, R. The Path of Least Resistance for Managers (Chapter: Structural Tension) Senge, P., et al. The Fifth Discipline Fieldbook: Strategies and Tools for Building a Learning Organization (Chapter: The Languages of Systems Thinking) Thornton, P. Leadership: Seeing, Describing, and Pursuing What s Possible Wheatley, M. Finding our Way: Leadership for an Uncertain Time (Chapter: Leadership: We Make the Road by Walking) Articles: Amey, M. J. Leadership in Higher Education Cohen, P. Spending Other People s Money Dooris, M., Kelley, J., & Trainer, J. Strategic Planning in Higher Education George, B., et al. Discovering Your Authentic Leadership Heifetz, R., & Linsky, M. Leading with an Open Heart Helfgot, S. Core Values and Major Issues in Student Affairs Practice: What Really Matters? Levin, J. Globalizing the Community College Massy, W. Improvement Strategies for Administration and Student Services Milem, J., et al. Making Diversity Work on Campus: A Research-Based Perspective Peters, T. Hands-On, Value Driven: In Search of Excellence Pope, Reynolds, & Mueller. Multicultural Competence in Student Affairs Roueche, J., & Roueche, S. The Art of Visionary Leadership: Painting a Face on the Future Thomas, W. The Moral Domain of Student Affairs Leadership All articles and a complete list of references are posted on Blackboard 17

18 Notes

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21 Notes

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