Developing ICT-Based SME for Expanding Business Network : A Community Service in Kendal District, Central Java Indonesia

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Developing ICT-Based SME for Expanding Business Network : A Community Service in Kendal District, Central Java Indonesia Suprihadi Agustinus Fritz Wijaya Birmanti Setia Utami Rudy Latuperissa Faculty of Information Technology Faculty Satya Wacana Christian University Salatiga - Indonesia

Outline SMEs overview Program explanation Objective and target of the program Method Implementation & Participants responses Conclusion

SMEs in Central Java Traditional method : marketing, packaging The number of SMEs experience a slight decrease in 4 years

SME in Kendal District No. 2008 2009 2010 2011 Growth (%) 1. Total trading business units (units) 1.148 1.167 1.202 734-11,43 2. The number of workers (people) 2.248 2.286 2.354 2.734 6,94

SME in Kendal District Need a breakthrough to compete with the global market it is the call of the university to help the SMES by empowering local SMEs

KKN-PM : A Community service to empower SMEs in Kendal District designed to create a learning community that could empower SMEs using ICT ICT use is focused on multimedia The scheme is carried out through workshop and supervision

The Aim of Program Empowering SMEs using ICT, especially the multimedia for helping them designing product package, labeling, designing online market content and creating their business brand. preparing the SMEs to be able to independently manage their online market.

Targets and Outcomes 1. Assistance and Multimedia training for members of the Society of SMEs Kendal Permai. Target : Digital Documentation for SME s Products Label and packaging design for each product MSMEs 2. Assistance and Internet training. Target: Have e-mail (e-mail) & a Site Have the address of data communication via the internet channel. Has social media, as a means of social skills and the promotion of the product.

Targets and Outcomes 3. Assistance and management training for the managers of the Web Online Market Online Market SMEs Kendal. Target: Online Market Management SMEs Kendal. SOP (Standard Operating Procedure) and Application Online Market SMEs 4. Patent of the Domain Web for Online Market SMEs Kendal. Society has a domain, web servers and application of e-commerce Online Market SMEs Kendal.

Who are involved in this program? 4 lecturers 45 students Local government 30 SMEs

Activities done in a whole semester Students immerse in the society during the program Students live within the SMEs area to provide support and assistance

What we do Provide multimedia training and workshop Provide internet training Provide online market management training A whole semester support for SMEs while they are implementing their skill obtained from the program

Methods of Implementation Step 1 Preparation and debriefing Students Step 2 Implementation of the Program Step 3 (Exibition)

Step 1 Briefing the students about the condition of the target situation Socializing the program to the society in the SMEs area Providing training for the students involved so that they can transfer the needed skill s and knowledge for the SMEs

Step 2 SMEs mentoring and training Students stay with home stay family at SMEs aarea for the whole semester

Mentoring Package & label design Online market SOP Online market application design Hosting & domain Product upload Online market management & maintenance Social media use

Step 3 Product exhibition Official announcement and launching of SMEs online market

Response toward the program Students Apply their skills in practice Learning by doing Learning value from the society SMEs Benefited a lot A step forward to be more creative Prepared for the online culture Local government Support the government in empowering SMEs A real and useful community service

Suggestion Sustainable program in the future Mentoring will be carried out hand in hand with the local government

Conclusion Managing information for SMEs Using social media for their promotion Using market place for online transaction

kendal-marketplace.com

Thank You