Hawke s Bay District Health Board Position Profile / Terms & Conditions Position holder (title) Reports to (title) Department / Service Purpose of the position Clinical Psychologist, Child, Adolescent & Family Service Clinical Nurse Manager, Child, Adolescent & Family Service Te Harakeke Child, Adolescent and Family Service. To ensure and prioritise a focus on patient safety and quality relating to care and processes within the Child Adolescent and Family Service. The Child Adolescent & Family Service (CAFS) is part of the Mental Health Services. It offers a wide range of therapeutic services to children, adolescents and their families. Staff are located in Napier and Hastings with outreach services to Wairoa and Central Hawke s Bay. Services are delivered in people s homes as well as Mental Health facilities. This is a position for a registered Clinical Psychologist, within the Child Adolescent & Families Service. This role is part of a multidisciplinary team that provides a range of psychology skills and services including comprehensive assessment, treatment, case management, key working liaison and consultation for Service Users/tangata whaiora and their families/whanau experiencing mental illness and addictions. This team works in close association with GP s and community agencies with the aim of enabling consumer/tangata Whaiora and their family/whanau to have choice and control over their return to health. Delivery of organisational KPI s including relevant MOH target, financial budgets and service plans. To recognise and support the delivery of the Hawkes Bay Health sector vision Working Relationships Internal Clinical Leader Other Team Members, e.g. Community Mental Health, Nurses, Occupational Therapists, Social Workers Paediatricians External Clients and Family/Whanau Te Puawai O te Whanau Oranga Hinengaro, Mental Health & Addiction staff, GP s, Community Agencies & Iwi providers, GP s, Schools, CYFS Dimensions Expenditure & budget / forecast for which accountable Challenges & Problem solving N/A To be proficient in acute assessment and management of risk. To assist the consumer and family/whanau to be able to work through issues safely and collaboratively. Working within lean methodologies within CAFS budget, but effectively for good client outcomes. Working towards effective discharge planning. Number of staff reports Delegations & Decision Working well with the Needs Assessment and Service Coordination Team around management of Acute Packages of Care for consumers requiring this. Other Indicators
Key Accountabilities Tasks (how it is achieved): Clinical (a) Assessment To provide a quality and responsive assessment for service users / tangata whaiora and their families/whanau referred How it will be measured (KPI): Service User/tangata whaiora will be seen for an assessment at the most helpful time. That specific functional and psychometric assessment of clients will be accurately established. A comprehensive assessment to meet service policies and procedures will be taken and recorded. Significant others will be involved in the assessment and treatment planning process where appropriate (e.g. family/whanau, caregiver). Clinical risk will be assessed and managed according to service policies and procedures. Service user/tangata whaiora referrals are actioned promptly. Service User/tangata whaiora are engaged in a positive therapeutic relationship and actively involved in treatment planning. Service User/tangata whaiora and significant others will report satisfaction with service received. File audits show evidence of a high standard of documentation. (b) Intervention To provide appropriate treatment, therapy and support and to liaise with other staff and agencies as required Service User/tangata whaiora will receive individual and/or group treatment that is safe and appropriate. The needs of the Service User/tangata whaiora and his/her family are met. Quality and safety standards are met. Referrals are made in a professional and timely fashion. A range of therapy and treatment services is available to consumer/tangata whaiora and delivered in appropriate venues. Consumer/tangata whaiora and their families are aware of their rights and their choices and are empowered through their relationships with the service. (c ) Evaluation To contribute to the multidisciplinary review of service user / tangata whaiora care and ensure regular reviews of service user / tangata whaiora progress against agreed goals are completed, documented and that quality improvement is actively pursued. Services offered remain relevant to Service User/tangata whaiora need. Continued improvement in treatment processes and outcomes. Progress against goals reviewed and documented. Services delivered reflect care plans. Service User/tangata whaiora goals are achieved. Quality standards are met.
(d) Networking To ensure linkages with families, community agencies, services and support networks are made and maintained for the benefit of the service user / tangata whaiora Professional Standards (a) To participate in service user / tangata whaiora focused multi disciplinary approach to caseload management. Service User/tangata whaiora community support networks are maintained and strengthened. Close links are maintained with health professionals working in the community, especially GPs. Relevant individuals, groups and referral agencies are informed about services and any alterations in service and procedures as they arise. Active links with relevant organisations, groups and individuals offering community resources and services are maintained. Open and effective communication channels within the team are maintained, providing a coordinated response to Service User/tangata whaiora treatment and care Regular attendance and participation at staff meetings. Service User/tangata whaiora and family/whanau actively participate in treatment planning and implementation. Positive relationships are developed and acknowledged with the multi-disciplinary team within Community Health and Disability Support Services. Agreed Team approach to Service User/tangata whaiora established and documented. Own professional perspective is considered in service planning and delivery. (b) To ensure service is delivered in a culturally sensitive manner Services are developed to reflect particular cultural; health related needs Day to day practice demonstrates knowledge, respect and sensitivity for the cultural expectations, lifestyles, spiritual beliefs and choices of others. Effective interpersonal communication is evident between practitioner and those of diverse cultures. Staff work in co-operation with Maori Mental Health in developing programmes specific to people who identify as Maori. (c) To ensure practice is ethical and that safety of service user / tangata whaiora is considered at all times A therapeutic and physically safe environment is secured for Service User/tangata whaiora wherever possible. Professional codes and standards of practice are met. Confidentiality is observed. Service User/tangata whaiora and staff safety is secured. (d) To contribute to service planning and programme development processes Active involvement with service planning, design and development.
Attendance and participation in relevant planning processes. Bring identified unmet needs to the attention of the Clinical Leader. (e) To continue personal and professional development in order to enhance practice skills Regular clinical (from within your own discipline) and professional supervision and performance reviews encourage development of practice skills and expansion of knowledge base with regard to all aspects of mental health illness, addictions and recovery. Realistic personal and professional goals and objectives are set annually. (f) To participate in Continuous Quality Improvement Processes Active involvement in Continuous Quality Improvement project team. Demonstrate participation in a minimum of one Continuous Quality Improvement project each year. (g) To co-operate with output reporting requirements Work outputs are documented faithfully and accurately in a regular format. Statistical reports are produced in a timely manner to meet the agency s reporting deadlines (h) To participate in psychological research Plan and review outcome research. Develop and implement research projects. Education To take part in and provide service training and relevant education programmes A growing level of competency in the delivery of services to individuals and groups. Attendance and participation in relevant inservice education. Active learning of new skills and procedures. Attendance at relevant courses/training programmes as approved by Manager. Professional growth through an active and positive relationship with supervisors. Participation in the inservice education and orientation of health service staff. Providing inservice training and educational programmes. Leadership To take some responsibility for quality clinical processes and outcomes for the multi disciplinary team Provision of clinical supervision. Demonstrate active involvement in service development. Management To manage the delivery of assessment, therapeutic and support services to consumer / tangata whaiora as allocated on a daily and ongoing basis Planned and deliberate use of all health resources to maximise therapeutic goals for Service User/tangata whaiora. A range of services are provided that are acceptable, accessible and of high professional
standard. Continuity of care, treatment and support services is maintained for the Service User/tangata whaiora and relevant family/whanau and others. Service delivery is managed efficiently, cost effectively and in accordance with professional and service standards and requirements. Audit Service User/tangata whaiora satisfaction and record. Demonstrate safe and acceptable standards of practice. Clinical safety is maintained through the use of appropriate models of practice, in consultation with peers and other clinicians. All interventions are timely and enquiries are answered in a professional, friendly and proficient manner. Close working relationships are maintained with all relevant health professionals and agencies with a special focus on community mental health services. Additional Duties Participate in duties, which assist the provision of a comprehensive community mental health service to all service users / tangata whaiora. Peer and management satisfaction with participation in shared responsibilities. Undertake a prescribed share of activities to ensure that services function efficiently and effectively Professional Standards To meet Hawke s Bay District Health Board s standards (ie. Legislative, Professional, Contractual, Ethical and Organisation) by knowing what the applicable standards are and undertaking any steps necessary to remedy shortfalls in practice and knowledge Professional standards are met. The risk of harm to Service Users, staff and others is minimised. Service Users have confidence in the employee s standard of delivery of care. Continuous Quality Improvement To be open and responsive to service user needs and demonstrate an understanding of continuous quality improvement Demonstrates a commitment to continuous quality improvement, through interactions with Service Users. Identifies Service User needs and offers ideas for quality improvement. Effective management of customers/situations. OCCUPATIONAL HEALTH & SAFETY Tasks (how it is achieved): Displays commitment through actively supporting all health and safety initiatives. Ensures all staff/colleagues maintain adequate safety standards on the job through consultation, training and supervision. How it will be measured (KPI): Evidence of participation in health and safety activities. Demonstrates support of staff/colleagues to maintain safe systems of work.
Ensures own and others safety at all times. Complies with policies, procedures and safe systems of work. Evidence of compliance with relevant health and safety policies, procedures and event reporting. Reports all incidents/accidents, including near misses in a timely fashion. Is involved in health and safety through participation and consultation. Key Competencies CUSTOMER SERVICE Tasks (how it is achieved): Open and responsive to customer needs. Demonstrate an understanding of continuous quality improvement. How it will be measured (KPI): Demonstrates a commitment to customer service and continuous quality improvement, through interaction with patient/clients and other customers. Identifies customer needs and offers ideas for quality improvement. Effective management of customers/situations. ENGAGING EFFECTIVELY WITH MĀORI Tasks (how it is achieved): Demonstrates knowledge and understanding of local tikanga and Māori culture sufficiently to be able to respond appropriately to Māori Is visible, welcoming and accessible to Māori consumers and their whānau Actively engages in respectful relationships with Māori consumers and whānau and the Māori community Actively seeks ways to work with Māori consumers and whānau to maximise Māori experience Actively facilitates the participation of whānau in the care and support of their whānau member How it will be measured (KPI): Accelerated health outcomes for Maori Evidence of positive feedback from Māori consumers and whānau, and colleagues Evidence of collaborative relationships with Māori whānau and community/organisations Evidence of whānau participation in the care and support of their whānau member HEALTH AND SAFETY STATEMENT Takes reasonable care of your own health and safety Ensures that your actions or omissions, do not adversely affect the health and safety of other persons Complies with reasonable instructions given by HBDHB Co-operates with health and safety policies or procedures
Essential and Desirable Criteria: Qualifications / Skills / Experience Essential Engaging Effectively with Māori Qualifications (eg, tertiary, professional) Business / Technical Skills (eg, computing, negotiating, leadership, project management) Experience (technical and behavioural) Desirable Demonstrates the ability to engage effectively with Māori consumers (patients/families/whanau) Demonstrates ability to apply the Treaty of Waitangi within the Service A Master s Degree in Psychology with a Diploma in Clinical Psychology (or overseas equivalent) Scope of Practice: Clinical Psychology Competent computing skills required. Registration as a clinical psychologist under the Psychologists Act (1981) Current practicing certificate Post Graduate experience in Community Mental Health Ability work autonomously, be self motivated and have good organisation skills Good communication skills, verbal and written Ability to plan and implement change, set priorities and monitor performance Commitment to quality, excellence and professional development Energy, drive, flexibility and sense of humour Good interpersonal skills Current Drivers Licence Demonstrated ability to work harmoniously with a multi disciplinary team Cultural sensitivity and an ability to respect and acknowledge difference Familiarity with aspects of child development and family / whanau dynamics Tolerance and robustness for change Shows commitment to, and demonstrates the behaviours of the health sector: Tauwhiro (delivering high quality care to patients and consumers) Rāranga te tira (working together in partnership across the community) He kauanuanu (showing respect for each other, our staff, patients, and consumers) Ākina (continuously improving everything we do) Experience in providing clinical supervision Evidence of postgraduate development with Treaty of Waitangi principles Skills in training and education Previous clinical experience in CAFS mental health field Recruitment Details Position Title Hours of Work Salary & Employment Agreement Coverage Clinical Psychologist, Child, Adolescent & Family Service 80 hours per fortnight In accordance with the Psychologists Multi Employer Collective Agreement (MECA) $65,745 to $87,278 gross per annum, pro rata for hours worked according to qualifications and experience. Date May 2018