Contents. Introduction and Overview. Enrolment and Registration. Student Information System: Access and Related Applications

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Contents and Overview Section 1 Section 2 Section 3 Section 4 Section 5 Examinations Graduation Enrolment and Registration Student Information System: Access and Related Applications Qsis - Student Information System

STUDENT SERVICES AND SYSTEMS Student Services and Systems aims to provide quality administrative support to students, staff and external sources in support of the overall academic aims and objectives of the University. Our main areas of expertise are as follows: Qsis Services Qsis System Development Student Registry Services Level 1 & 2 support to Schools and the three main business areas: - Admissions - Student Records - Student Finance Training, Documentation and Change Management Business Support Delivery of centralised processes/systems tasks Annual Rollover (shared responsibility) Qsis Governance, security and testing Continuous business process improvement Functional Development Delivery of Qsis Development Projects for the main functional areas: - Recruiting and Admitting - Student Financials - Student Lifecycle - Data Management Reporting, 3C s and Campus Community Programme Governance Strategic Development and Business Change Support to Support and System Teams Enrolment & Registration Examinations Graduation Transcripts Thesis Management Core Student Record Data Quality SLC SGC Information Desk Academic Advisement Where we can be contacted Student Services & Systems Location: Website: Level 1, Student Guidance Centre www.qub.ac.uk/sr Student Registry Services E-mail: s.records@qub.ac.uk Qsis Support Team Email: qsissystemssupport@qub.ac.uk Qsis Systems Team Email: business.support@qub.ac.uk

STUDENT SERVICES AND SYSTEMS Staff The following is an organisation chart showing the team structure: Wilma Fee Director of Academic and Student Affairs Liv Roberts Head of Student Services & Systems Sheila Fletcher Clerical Support Stephen Browne Qsis Service Delivery Manager Paul Morgan Qsis Programme Manager James Campbell Head of Student Registry Services Cathy McKeown Qsis Support Brenda Marsden Catherine Bishop Michael Brennan Patrice Doyle Tony McCrory Business Systems Conor Ward Amanda Connolly Michael Brennan Richard Mercer Ronan McNamee Eimear Nelis Qsis Governance Laura O Toole Dominique Lindsay Andrew Morrell Denise Kelly Helen Carmichael Paula Leadon Paula O Neill Pauline Haughey Ciara Loughran Alison Neate Maeve McCooey Placement Student(s) JoAnne Skehin David Kirk Ian McManus Kyung-Won Yoon Oonagh Bell Ann Andrews John Damerham Ellen McKeown Kiera McGill Placement Student Padraig McCann Steven Cuddy Victoria Whiteside Ju Yoon Irene Smith Placement Student Jonny Davison Michelle McCaul Ronan Hart Staff Contact Details: Olivia Roberts Head of Student Services & 2916 o.roberts@qub.ac.uk Systems Alex Lemon Clerical Support 2611 s.fletcher@qub.ac.uk Student Registry Services James Campbell Head of Student Registry Services 1550 j.campbell@qub.ac.uk Joanne Skehin Data Quality Lead 1566 j.skehin@qub.ac.uk Padraig McCann Records Management Supervisor 3085 padraig.mccann@qub.ac.uk Oonagh Bell Student Registry Supervisor 3772 o.rooney@qub.ac.uk Ju Yoon Examinations Supervisor 2807 j.yoon@qub.ac.uk Jonny Davison Course Information Supervisor 1559 jonny.davison@qub.ac.uk Ann Andrews Clerical (Information Desk) 2766 a.andrews@qub.ac.uk Steven Cuddy Clerical (Registry) 2770 steven.cuddy@qub.ac.uk

Carla Dunlop Placement Student (Information 2766 c.dunlop@qub.ac.uk Desk) Ronan Hart Clerical (Course Information) 1540 r.hart@qub.ac.uk Stephen Harvey Placement Student (Examinations) 3927 extexamexpenses@qub.ac.uk David Kirk Clerical (Registry) 5083 d.kirk@qub.ac.uk Ellen McKeown Clerical (Registry) 3987 ellen.mckeown@qub.ac.uk Ian McManus Clerical (Registry) 3805 i.mcmanus@qub.ac.uk Irene Smith Clerical (Examinations) 3751 i.smith@qub.ac.uk John Damerham Clerical (Registry) 3780 j.damerham@qub.ac.uk Kiera McGill Clerical (Registry) 3596 k.mcgill@qub.ac.uk Michelle McCaul Clerical (Course Information) 3056 michelle.mccaul@qub.ac.uk Victoria Whiteside Clerical (Registry) 3647 steven.cuddy@qub.ac.uk Kyung-Won Yoon Clerical (Registry) 3661 k.yoon@qub.ac.uk Qsis Support & Business Systems Stephen Browne Qsis Service Delivery Manager 5068 stephen.browne@qub.ac.uk Qsis Support Cathy McKeown Qsis Support 1561 c.mckeown@qub.ac.uk Brenda Marsden Support Analyst 3789 b.marsden@qub.ac.uk Catherine Bishop Support Analyst 3966 c.bishop@qub.ac.uk Michael Brennan Support Analyst 1558 m.brennan@qub.ac.uk Patrice Doyle Support Officer 1563 p.doyle@qub.ac.uk Qsis Systems Tony McCrory Business Systems 1560 t.mccrory@qub.ac.uk Amanda Connolly Business Support Officer 5399 a.connolly@qub.ac.uk Richard McFarland Business Support Officer 1558 r.mcfarland@qub.ac.uk Richard Mercer Business Support Analyst 3741 r.mercer@qub.ac.uk Ronan McNamee Business Support Officer 3793 r.mcnamee@qub.ac.uk Qsis Governance Eimear Nelis Security Lead 3841 e.nelis@qub.ac.uk Laura O Toole Governance Analyst 3981 l.otoole@qub.ac.uk Dominique Lyndsay Support Officer 1558 d.lyndsay@qub.ac.uk

Qsis Development Paul Morgan Qsis Programme Manager 5223 p.morgan@qub.ac.uk Alison Neate Business Analyst a.neate@qub.ac.uk Andrew Morrell Functional Lead 2547 a.morrell@qub.ac.uk Ciara Loughran Infrastructure Project Manager 5060 c.loughran@qub.ac.uk Denise Kelly Functional Lead 5064 denise.kelly@qub.ac.uk Lauren Woodhead Student Advocate 3779 l.woodhead@qub.ac.uk Helen Carmichael Programme Support Officer 1552 h.carmichael@qub.ac.uk Maeve McCooey DLS Project Support Officer m.mccooey@qub.ac.uk Paula Leadon Functional Lead 1554 p.leadon@qub.ac.uk Paula O Neill Functional Lead 5064 paula.oneill@qub.ac.uk Pauline Haughey Functional Lead 1562 p.haughey@qub.ac.uk