Patient Safety and Interoperability: Are We There Yet?

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2006 HCC, Inc. CD000000-0000XX Patient Safety and Interoperability: Are We There Yet? David C Classen MD, MS Associate Professor of Medicine University of Utah and CMIO Pascal Metrics October 2, 2012

Slide 2 A Patient Safety Interoperability Case 69 year old women admitted for elective colon resection for Divetriculi 2 days Post op she develops pneumonia and is transferred to the ICU On the second ICU day the patient suffers a prolonged period of unrecognized hypotension and is ultimately found to be septic On review of the case a malfunction in the bedside monitor/ehr Interface led to an inaccurate blood pressure reading in the EHR blood pressure display

2006 HCC, Inc. CD000000-0000XX

2006 HCC, Inc. CD000000-0000XX

2006 HCC, Inc. CD000000-0000XX Homeland Security Boom or Bust Center for Public Integrity Feb 17, 2010 Emergency Communications Interoperability: A priority for Homeland Security? By Sarah Laskow February 17, 2010 Before the 9/11 attacks, interoperability was not high on Washington s agenda. A littlenoticed federal program had studied the issue, recommending a handful of best practices, and the few bureaucrats who took an interest in the problem worked without much encouragement. My boss said, If that s what you want to work on interoper whatever it is go ahead, recalls David Boyd, who now heads a Department of Homeland Security division focused on improving communications. It was at a meeting three years later that he finally said, I get it. This is kind of important.

Health IT and Patient Safety: Building Safer Systems for Better Care

Committee membership GAIL L. WARDEN (Chair) Henry Ford Health System JAMES P. BAGIAN University of Michigan RICHARD BARON* Greenhouse Internists, PC DAVID W. BATES Brigham and Women s Hospital DEDRA CANTRELL Emory Healthcare DAVID C. CLASSEN University of Utah RICHARD I. COOK University of Chicago DON E. DETMER American College of Surgeons and University of Virginia School of Medicine MEGHAN DIERKS Harvard University and Beth Israel Deaconess Medical Center TERHILDA GARRIDO Kaiser Permanente ASHISH JHA Harvard University MICHAEL LESK Rutgers University ARTHUR A. LEVIN Center for Medical Consumers JOHN R. LUMPKIN Robert Wood Johnson Foundation VIMLA PATEL New York Academy of Medicine and Columbia University PHILIP SCHNEIDER University of Arizona CHRISTINE SINSKY Medical Associates Clinic and Health Plans PAUL C. TANG Palo Alto Medical Foundation and Stanford University *Resigned from committee March 2011 7

The New Challenge : Measuring Harm Department of Health and Human Services OFFICE OF INSPECTOR GENERAL 15,000 Medicare beneficiaries per month experience adverse events contributing to death State with Safety Program Flat-line Improvement

US Government Study

Sample for National Incidence Study October 2008 999,645 780 Sample month Medicare beneficiaries discharged from acute care hospitals Sample Medicare beneficiaries 661 Hospitals represented

Incidence Rates of all beneficiaries 13.5% Adverse Events (NQF, HAC, F I Level) 0.6% NQF Serious Reportable Events 1.0% 13.5% Medicare Hospital-Acquired Conditions Temporary Harm Events (E Level)

Is safety improving in the US? Landrigan CP, Parry GJ, Bones CB, Hackbarth AD, Goldmann DA, Sharek PJ. Temporal trends in rates of patient harm resulting from medical care. New England Journal of Medicine. 2010 Nov; 363(22):2124-2134.

Results-Demographics Hospital descriptors AHA size: 2 Small; 3 Medium; 5 Large 8 Urban vs 2 Rural 10 hospitals--3 Teaching vs 7 Non-teaching 2341 patient records from 5 year period 588 harms detected 25 / 100 admissions

Trends in All Harms Over Time: External Slope: 0.98 (95% CI 0.93, 1.04 p = 0.47) Landrigan et al., New Engl J Med 2010; 363: 2124-34 14

Features of safer health IT 17

2006 HCC, Inc. CD000000-0000XX

2006 HCC, Inc. CD000000-0000XX

Patient Safety: Achieving A New Standard of Care Institute of Medicine Committee on Data Standards for Patient Safety November, 2003

Recommendation 3 Federal Leadership for Data Standards Congress should direct, authorize and fund HHS to lead and maintain a public-private partnership for the promulgation of data standards for patient safety: CHI should work with NCVHS to identify data standards for adoption and gaps needed to be filled AHRQ and NLM and others: Provide administrative and technical support to CHI/NCVHS Provide financial support and oversight for standards development activities Ensure development of tools to implement data standards Coordinate activities, maintain clearinghouse NLM responsible for mapping and distributing terminologies

Recommendation 4 Work Plan for Standards Development, I Accelerate development and adoption of patient safety data standards: Clinical data interchange standards Incorporate CHI standards (HHS, VAH, DoD) into contracts and regulatory requirements AHRQ support accelerated completion of: HL7 version 3 (within 2 years) CDA specifications and implementation guides Analysis to address unique health identifier for individuals

Recommendation 4 Work Plan for Standards Development, II Clinical terminologies AHRQ should support creation of an integrated, non-redundant core terminology set that includes patient safety requirements Begin with 20 IOM priority areas NLM should provide mappings from existing terminologies to core terminology set NLM should accelerate completion of RxNorm

Recommendation 4 Work Plan for Standards Development, III Knowledge representation NLM should support development of standards for evidence-based knowledge representation AHRQ, NIH, FDA, and other agencies should support development of generic guideline representation model to facilitate use by EHR decision support tools

NQF HIT Critical Paths: Patient Safety Technical Expert Panel Conference Call/ Web Meeting July 20, 2012 NQF HIT Critical Paths: Patient Safety Conference Call July 30, 2012

Background Critical Paths Project Patient Safety Scope focused on acute care infusion devices 90% of hospitalized patients receive intravenous IV medications*. 35% to 60% of adverse drug events involve pumps and the majority are the result of incorrect programming*. Goals To assess the readiness of electronic data to support acute care infusion device quality reporting To recommend actionable steps to address gaps and barriers. Future State: Integrate Unique Device Identification (UDI) and associated meta-data into existing quality measurement methods using point of care data capture within electronic systems * Enhanced Notification of Infusion Pump Programming Errors, Medinfo 2010, NQF HIT Critical Paths: Patient Safety TEP follow up Evans, Carlson, Johnson, Palmer conference and Lloyd call #1 April 2, 2012 26

Patient Safety TEP: End to End Intravascular Infusion System IV Fluid bag * IV Pole* Electronic Health Record (EHR) & IV Infusion Pump & IV Tubing* IV Connector* * Devices with static information only & Devices that produce and manage information IV Infusion Port / Line* (includes PICC, Heparin Lock, Peripheral Line, Central Line) NQF HIT Critical Paths: Patient Safety Conference Call July 30, 2012 27

Workflow Fully Automated and Integrated IV Interoperability NQF HIT Critical Paths: Patient Safety Conference Call July 30, 2012 28

2006 HCC, Inc. CD000000-0000XX BOX 7-1 Examples of Productive Areas for Further Research The interoperability at the user level problem: Each health IT vendor has its own look and feel and individual implementations are customized so that each facility has unique features. Many health professionals work in more than one facility and encounter these different products on a regular basis. Is it possible to make health IT interoperable at the user level so that clinicians moving from one facility to another do not have to learn a new way of doing things each time? Can systems be designed so that clinician profiles developed in one system can be used in another? What are the consequences of having every implementation be different from every other implementation?

2006 HCC, Inc. CD000000-0000XX

IOM Improving Safety Requires a Learning System Built from a Sociotechnical Approach Safety is a characteristic of a sociotechnical system System-level failures occur almost always because of unforeseen combinations of component failures 31 31

Questions? Comments 32 32