2016 Annual Report. Central Pierce Fire & Rescue 2016 Annual Report

Transcription

1 Annual Report

2 2 Consider a career in the ire service. Watch our website for openings!

3 3 Inside This Report Table of Contents Leadership 4 5 CPFR Overview Highlights 8 9 Emergency Response Opera ons Field Opera ons 10 Special Opera ons 11 Emergency Medical Services Training 14 Health & Safety 15 Logis cs 16 Preven on and Educa on Public Informa on/educa on 17 Educa on/preven on Inspec on 18 Fire Inves ga on/community Service Volunteers 19 Finance 20 Voter Approved Facili es Bond 21 Local 726 Community Involvement 22 Temporary Business Office: th Ave SE Puyallup, WA Mailing Address: PO Box 940 Spanaway, WA Permits: 902 7th St NW Puyallup, WA Follow us on social CPFire

4 4 Leadership Board of Fire Commissioners The Board of Commissioners is the oversight body of the fire district. The Board is comprised of five Fire Commissioners who are elected to serve six year terms and represent the ci zens of the district in at large posi ons. One Ex Officio, appointed by the City of Puyallup, serves as a non vo ng member. The Board has the responsibility to: Manage and conduct the business affairs of the fire district Adopt reasonable rules to govern the district Define the long term vision for the District Determine type and level of funding and tax levies Determine levels of service and establish goals Approve budgets Employ and supervise the Fire Chief Board Agendas and Mee ng Minutes are available on our website: About Your Department / Board of Commissioners 2016 Commissioners Term Expires Bob Willis Chairman 2019 Larry Nelson Vice Chairman 2017 Rich Coleman 2017 Bill Eckroth 2021 Steve Stringfellow 2019 Julie Door, Ex Officio Puyallup City Council Regular Mee ngs are held on the 2nd & 4th Mondays 6:00 pm Temporary Loca on Sta on th St. E. Puyallup, WA Mee ngs are open to the public Bob Willis Bill Eckroth Larry Nelson Rich Coleman Steve Stringfellow Julie Door

5 3 5 Leadership Message from the Fire Chief As the new Fire Chief of Central Pierce Fire & Rescue I am honored to present the 2016 annual report. I must first thank two people who held the posi on of Fire Chief in 2016, Chief Jack Andren and Chief Tim Pierce. Both of these individuals provided leadership and direc on in Dan Olson, Fire Chief 2016 to assure we would achieve our response and service goals thank you. During 2016, our dedicated members provided an all hazard response service to the ci zens of the District. When a ci zen calls, we are there to help them 24 hours a day, 7 days a week. It is an honor for us to be trusted to serve when people are vulnerable, sick, or a tragedy occurs, and they invite us into their homes and allow us to help them. This sacred trust is something we recognize, honor, and always maintain as our standard. As you can see from our opera ons sec on, requests for services con nue to increase with the majority, 80% of the calls for service, are request for medical aid was a year of capital investment as we u lize the revenue from the voter approved bond to invest in cri cal infrastructure necessary for us to serve you, building new or remodeling exis ng fire sta ons. During 2016, the majority of the new Midland Sta on (63) was built and 50% of the remodel of our headquarters Spanaway Sta on (60) was completed. We will con nue with these major capital projects in as we build a new sta on in Parkland Sta on (61) and on the east side of the district in the South Hill area. Learning the communi es we serve and ge ng to know our employees who provide the service has been a pleasure for me. Moving to a new organiza on is always filled with unknowns especially in the areas of people and culture. I have been excited to find a group of dedicated professionals who are commi ed to excellence in service and performance as they service you our ci zens. The members of Central Pierce Fire & Rescue exemplify the mo o of Service Before Self on each call they respond. As the new Fire Chief, I couldn t be prouder of this group of dedicated public servants. I am also honored to find a community who has supported our public servants and entrusted Central Pierce Fire & Rescue with the stewardship of your tax dollars. We will con nue to work in a manner that honors this public trust. Moving forward we see some challenges ahead with a fleet that is worn down by the amount of call volume we are responding, an aging workforce with 40% eligible for re rement in the next 5 years, and call volume increasing crea ng the need to increase and adjust staffing levels to meet the demands of the system. As in the past, Central Pierce Fire & Rescue is ready to address these challenges as we con nue to meet the needs of today.

6 6 CPFR Overview History Central Pierce Fire & Rescue is legally known as Pierce County Fire Protec on District No. 6. CPFR was created in 1996 through the merger of the Parkland/Midland, Spanaway/Elk Plain, and Summit/South Hill fire districts. In 2008, ci zens of both Central Pierce and the City of Puyallup voted to approve the annexa on of the City of Puyallup into the Central Pierce fire district. Puyallup Fire Department employees became fire district employees. In 2009, ci zens voted to merge Fire District #11, commonly referred to as North Puyallup, with CPFR. Once the merger took place, District #11 was dissolved. We are proud of the long history of each fire department that has become a part of Central Pierce Fire & Rescue as it is known today. CPFR at a Glance 212,068 Popula on served 85 Sq. mile service area 12 Fire sta ons staffed 24/7 1 Maintenance facility 1 Training facility 2 Training towers 1 Central receiving loca on 224 Shi response personnel 15 Uniformed day shi personnel 26.5 Non uniformed personnel

7 5 7 CPFR Overview Communities Served Central Pierce Fire Stations HQ/ nd Avenue East Tacoma WA River Road Waller/Summit Midland Parkland Summit/Collins Spanaway Downtown Puyallup North Puyallup Shaw Road South Hill th Street S Tacoma WA th Street E Tacoma WA th Street E Spanaway WA th Street S Tacoma WA th Street E Puyallup WA Canyon Road E Puyallup WA Spanaway/Fredrickson Sunrise th Street E Puyallup WA th Ave E Puyallup WA Elk Plain th Street NW Puyallup WA th Street SE Puyallup WA West Pioneer Puyallup WA Addi onally, we have a sta on at the Washington State Fairgrounds that is u lized during large events. The district s business office is temporarily relocated for the dura on of the remodel of headquarters and Sta on 60. This move is expected to last un l Fall of Our Training Center is located on the grounds of Sta on 67 un l comple on of the Sta on 60 remodel and new training facility. Our state of the art Maintenance Shop is located adjacent to Sta on 69. Preven on & Educa on shares a building with Sta on 71 in Puyallup.

8 Highlights Board of Commissioners Select New Fire Chief Upon conclusion of a statewide applica on process, our Board of Commissioners unanimously voted on November 14, 2016, to extend an offer of employment to Dan Olson as our new Fire Chief effec ve January 1, When Chief Andren re red, the Board was concerned that we would have difficulty finding a qualified replacement that had experience with a large department and who knew Washington law. Early in our search, Chief Olson stood out as extremely well qualified and appeared to be a good fit for Central Pierce. We were pleased that he accepted the Board s offer to be our next Fire Chief, and his management style has affirmed our expecta ons, said Board Vice Chair Larry Nelson. Renewal of Voter Approved Funding Thank you, our ci zens, for your overwhelming support in the August 2nd elec on by approving the reauthoriza on of the EMS Levy and Fire Benefit Charge (FBC). These two funding components make up over one third of our opera ng budget. Our first priority is, and always has been, to respond to the needs of our ci zens and we are grateful that we can con nue to provide the level of service you have come to expect from us! Award Winning Cardiac Care In addi on to providing emergency medical care at the WA State Fair, we were tasked with First Aid Sta on responsibili es The American Heart Associa on bestowed their highest award under their Mission: Lifeline program to our EMS responders. Collabora on among pre hospital and hospital providers is the essence of the program. The correct tools and training allow EMS providers to rapidly iden fy a STEMI (type of heart a ack) and trigger an early response from the awai ng hospital personnel giving the pa ent the best opportunity for survival. We are extremely proud that our people are making a difference!

9 Highlights Graduated Two Recruit Academies Thanks, in Part, to a SAFER Grant The District was fortunate to be the recipient of a federally funded SAFER (Staffing for Adequate Fire & Emergency Response) grant. The goal of this grant is to enhance local fire departments ability to comply with established standards on staffing, response and opera ons. This grant is difficult to obtain and we thank those within our organiza on that put forth the extra effort to compile data and prepare the applica on for submission. Under the supervision of our Training Division, we were able to fully train 21 new firefighters to assist in responding to our ever increasing requests for assistance by our ci zens. Without the grant, we would have been limited to 11 new firefighters. Chaplaincy Program We are grateful to have three Chaplains working with us through the Tacoma Pierce County Chaplaincy Program ( They have the difficult and necessary task of providing comfort and support to our ci zens and employees when faced with trauma c life events. Our Chaplains are not district paid employees and we are pleased to be able to support them through employee payroll deduc on and dona ons. Citizen Lifesaving Award Vice Chairman Larry Nelson and Deputy Chief Tim Pierce presented Dan Bauer and Myron Flowers with our Citizen Lifesaving Award at the March 28, 2016, Board of Commissioners meeting. Their actions in assisting a wheelchair bound individual from an apartment building ire most certainly provided for the best outcome possible. Washington Survey and Rating Bureau Protection Class Rating 3 WSRB evaluates all Washington communi es for their fire protec on/suppression capability using a schedule approved by the Washington State Office of the Insurance Commissioners. We are pleased to report that CPFR retained its Protec on Class 3. Each community is assigned a Protec on Class of 1 through 10 and, the lower the number, the greater fire protec on provided. Your homeowners insurance carrier may use this informa on in evalua ng your premium.

10 10 Emergency Response Operations All full me firefighters are cross trained as either emergency medical technicians (EMTs) or paramedics. Field Operations CPFR frontline response personnel respond to all types of 911 calls emergency medical, fires of all types, vehicle accidents, technical rescues, hazardous materials incidents, and more. While responding to emergencies is the priority, personnel also spend their me: Comple ng required training to maintain cer fica ons and meet federal training standards Maintaining sta ons, apparatus and equipment District familiariza on due to constant changes with new construc on and infrastructure updates Many other rou ne ac vi es to keep them prepared to safely respond to the needs of our ci zens 28,558 Total Incidents in Dispatch 911 calls are dispatched through a regional dispatch center FireComm. Predetermined run cards, based on the type of call, direct the appropriate number of fire and aid unit resources. 5 Year Trend 911 Calls Responding to our local coffee shop drive thru We are addressing the continued increase in call volume by hiring and training 18 additional ire ighters irst quarter of 2017

11 9 11 Emergency Response Operations 613 Fire Responses 250 Structure Fires 145 Residen al, Private Dwellings 50 Mul family 31 Structures, Other 19 Commercial 5 Residen al, Other 99 Rubbish 86 Vehicle 75 Fire, Other 73 Brush, Grass, Wildland Interface 30 Outside Structures, Non residen al Special Operations Teams CPFR has two special opera ons teams, Technical Rescue and Hazardous Materials. Selected team members are provided addi onal training in order to handle more complex incidents such as: Confined space rescue Water rescue Structural collapse Trench rescue High/low angle rescue Chemical spills and other poten al of hazardous materials threats Members of these specialized teams are on duty daily to assist in those special situa ons. They are also part of a regional response team that includes surrounding fire departments. Puyallup School District Bus Barn Fire August 24, school buses were destroyed as well as damage to transporta on buildings. Well over $2 million in damages.

12 12 Emergency Response Operations Emergency Medical Services (EMS) The majority of the 911 calls we respond to are for emergency medical aid. The EMS Division provides clinical direc on and oversight to support the department s EMS opera ons. EMS Division staff works closely with our Training Division to deliver educa on and training programs that assure our EMTs and paramedics are trained to the highest standards of emergency medical care. To maintain their cer fica ons, EMTs and paramedics must con nually train to advance their skills and knowledge in any type of medical emergency. The number of EMS calls are gradually increasing each year. Sta s cs point to our aging popula on and the current state of the health care system. We were fortunate to send 3 EMTs to paramedic school for the 2016/2017 school year, which will enhance our ability to provide advanced life support in a mely fashion. EMS AT A GLANCE 80% of total calls in ,898 EMS/Rescue calls 19,522 Medic Unit Responses 21,951 EMS Patients 11,203 Hospital Transports 158 EMTs (Emergency Medical Technicians) 68 Paramedics (higher level of training and minimum of one required on each medic unit) Thank you, voters, for your continued support of our EMS Levy. Your renewal of this funding source provides for continuity in the level of emergency medical care and continues to provide district residents with emergency hospital transportation at no out of pocket expense.

13 11 13 Emergency Medical Services (EMS) "Providing Service and Solu ons to Ever changing Community Needs" 5 Year Trend EMS/Rescue Incidents Central Pierce firefighters have long recognized that some pa ents have complex needs that won t be resolved by a trip to the hospital, but that s o en their only op on. It may address the pa ent s immediate medical need, but the underlying problems that led up to the emergency call remain and the pa ent con nues to call 911. Since October 2014, the EMS Division has been working in collabora on with the Northwest Physicians Network (NPN) in an a empt to reduce unnecessary 911 calls and emergency department visits for pa ents who frequently use the 911 system. Our EMS Captain connects these pa ents with the NPN Care Management team, who will then collaborate with the pa ent's primary care provider to formulate a plan to seek more appropriate care. Our goal is to help pa ents solve their non emergent issues without calling 911, which allows fire engines and medic units to remain available to respond to other emergency calls. This improves service and enhances response mes throughout our service area. In 2016, our EMS Captain referred 72 high 911 system u lizers to the NPN; 25 of these pa ents were tracked over a two year period (12 months before referral, and 12 months a er) and we realized a 51% reduc on in total calls, and a 36% reduc on in transports to the emergency departments. EMS Training, Quality Assurance and Improvement In January of 2016, six of our Firefighter/Paramedics were promoted to the rank of EMS Lieutenant. Their role is to provide a layer of supervision rela ng to EMS issues on their assigned shi /ba alion, specifically regarding issues rela ng to training, quality assurance, & con nued quality improvement. Top 10 EMS Calls 2,783 Respiratory Distress 2,516 Chest Pain 2,245 Fall 1,826 Generalized Illness 1,532 Motor Vehicle Accident 1,158 Altered Level of Consciousness 1,062 Abdominal Pain 945 Syncope/Unconscious 892 Patient Assist 835 Seizure

14 14 Training At Central Pierce Fire & Rescue, we strive for excellence and, in order to meet our mission, training of personnel is of utmost importance. Our Training Division provides a wide range of educa onal opportuni es to prepare our firefighters to respond to any emergency whether it be fires, emergency medical calls, hazardous materials, technical rescues, motor vehicle collisions, or other incidents. Training operates in accordance with requirements such as those established by the Washington Administra ve Code (WAC), Revised Code of Washington (RCW), and the Na onal Fire Protec on Associa on (NFPA), among others. As regula ons and standards change, training programs, records and district policy must be con nually evaluated and updated to remain current. Training Division responsibili es include: Determining a proficiency cycle for required training and facilita ng the necessary drill ground, classroom, and on line training Assessing the training needs of our personnel, based on skill level and improved industry best prac ces Staying informed of current & updated state and federal regula ons Providing training and resources for officer development Maintaining ProBoard accredita on for cer fied training courses Conduc ng CPFR s in house recruit academy Providing specialized apparatus training through both hands on and task book ac vi es Coordina ng regional training with our response partners (i.e. Mutual Aid) Maintaining training records and files 2016 Training Division Accomplishments Completed 37,800 hours of documented ire service training Graduated 21 new recruits from our in house academy (both lateral & entry level). Conducted a train the trainer course for a few of our members who will soon teach all our suppression personnel how to operate our newest apparatus. Taught & certi ied 30 individuals to the NFPA 1041 Fire Instructor 1 level Held Wildland Urban Interface training for the Operations & Incident Command levels to all personnel 98% Completion for the WAC Mandated Suppression Training Credential

15 13 15 Health & Safety The Health & Safety Division was created in late 2015 to address the ever changing rules and regula ons for firefighter/fireground safety. This posi on also focuses on employee health and overall safety throughout the department. The Division consists of an Assistant Chief whose main priori es are: Ensuring that CPFR is compliant with State and Federal Health and Safety rules and requirements Overseeing the department Safety Commi ee Composed of department members who inves gate accidents and recommend policy correc ons or development to ensure employee safety Overseeing the department Health and Wellness Program The department u lizes firefighters that are cer fied Athle c Trainers to teach classes Overseeing the department Behavioral Health Program The department u lizes firefighters and staff that have received cer fica on as PEER Counselors. These counselors provide support to members of the department Department Incident Safety Officer Provides oversite at large incidents to include fires, motor vehicle accidents and specialty incidents such as Hazardous Materials Division Goals for 2017 Implement a ire ighter injury reduction and rehabilitation program Implement ire ighter medical screenings Coordinate with surrounding departments to provide Health and Wellness Programs at the most ef icient cost possible Continued development of the Behavioral Health Program

16 16 Logistics Logistics The Logis cs Division provides management services of planning, supervising and evalua ng facility needs, procurement and distribu on of supplies necessary to meet our mission, vehicle maintenance and replacement, and communica ons infrastructure. Facilities The facili es sec on is responsible for the maintenance and repair of facili es owned by Central Pierce; specifically nine fire sta ons owned by the District, three sta ons owned by the City of Puyallup being u lized by our personnel, one Fair ground sta on, two training towers, one training center, one maintenance shop and one central receiving loca on. Our one full me Facili es Maintenance Technician performs general repair and maintenance. Central Stores Central Stores is the District s procurement and distribu on opera on. This division has the responsibility to purchase, inventory, and deliver supplies to all Central Pierce loca ons. They also retrieve non disposable items from area hospitals at least once a week. It is through these ac vi es that they ensure that our emergency personnel are ready to respond quickly and efficiently. Central Stores personnel also maintain the inspec on and maintenance program for personal protec ve equipment as well as fi ng personnel will bunker gear, uniforms, and equipment as required. Maintenance Shop We are fortunate to own and operate a 8,100 sq.. maintenance facility. Currently, the shop is staffed with one Parts Specialist, six full me and one part me mechanic. All of the mechanics are EVT/ASE cer fied and have over 200 years of combined emergency vehicle repair experience. Our Shop is responsible for maintaining the department s fleet of fire engines, ladder trucks, medic units, sta on generators and numerous other emergency response apparatus. Our Shop staff also repairs small tools, suppression equipment and numerous other items u lized during emergency responses. Par cipa on in professional organiza ons such as WFCA and NFPA keeps our mechanics up to date on all aspects of emergency vehicle maintenance.

17 15 17 Prevention and Education In addi on to responding to emergency incidents, we provide numerous educa onal programs designed to help prevent those emergencies from happening in the first place. The goal of our P & E Division is the reduc on of Public Information Connect with us Education We strive for preven on through educa on. Preven on & Educa on provides an annual fire safety program to our 5 th graders called the Great Escape. Teaching them the importance of a fire escape plan, drills to prac ce this plan and the need for working smoke alarms. Winners with the best escape plan from each school are treated to ride on one of our an que fire trucks in the Daffodil Parade and free ckets to the Spring Fair. For our high schools and approximately 1,500 high school students, we emulate vehicle crashes and teach them what the reality of driving under the influence could be CPFire Fall preven on is one of our favorite topics for our seniors. We have ini ated a program with the Pacific Lutheran Student Nurses to provide on site visits to one of our senior living complexes. This program assures that medica ons are taken properly, trip hazards are remediated, blood pressure checks taken and general well being ques ons answered. This collabora on has reduced emergency calls to this complex.

18 18 Prevention and Education Education Prevention Inspection CPR and First Aid Classes are given monthly and six yearly Safe Si er, which is sanc oned by the Boy Scouts of America, enriches high school students' educa on in medical career fields, basic medical training, and fire service life. The students learn organizing skills, how to manage a budget, and accomplish group ac vi es. CPFR staff and Community Service Volunteers act as advisors to help steer the students to advanced educa on a er high school Prevention by the Numbers Building Inspections 90 Fire code violations corrected 85 Received ire extinguish training Safe Sitter Graduates th graders participated in the Great Escape Program 82 P&E Community PR events (Includes 9 CPFR rigs plus two antiques engines for National Night Out) 406 Operational Permits Issued Not including 103 Haz Mat permits 31 Station Tours Smoke alarms installed, batteries replaced 12 CPR/1 st Aid Certi ied Fires Investigated

19 17 19 Prevention and Education Fire Investigation Community Service Volunteers (CSVs) Many of our volunteers hold full me jobs and s ll make me to donate their efforts at weekend/evening fire and life safety programs. With program cuts due to budget constraints, we simply could not par cipate in as many community events without the assistance of our volunteers. Our CSVs augment the P & E Division by: Providing addi onal staffing at all of our community events Opera ng our Safe Si er babysi er program designed for young teens in 6 8 grade Ac ng as Advisors to the Medical Explorer Program Coordina ng smoke alarm installa on programs for low income and senior communi es Managing our Senior care facility gi program during the holidays Assis ng with the district s food basket program Responding to major fires and events to provide support to our crews with food and water so they can stay on task For everyone s safety, please remember Move to the Right for Sirens and Lights! Community Service Volunteers providing fire scene support

20 20 Finance The District recognizes the importance of accoun ng for the use of public funds and is commi ed to keeping the public, the Board of Commissioners, and staff fully informed of the District s financial status on a con nuous basis. CPFR s Finance Division is responsible for the accountability and stewardship of funds received by the district. Division responsibili es include: Comprehensive accoun ng, budge ng, and financial repor ng Bank reconcilia on, investments, and cash/debt management 2016 District Assessed Valua on $17,709,362, Revenue Budget* $70,199,097 Internal controls development, and compliance with State and Federal Laws. The three major sources of funding for the district are regular property tax collec on, and voter approved EMS Levy and Fire Benefit Charge. Without these two voter approved funding sources, CPFR could not sustain current levels of emergency response. As shown on the Expenditures graph, opera ons, suppression and EMS costs make up 58% of the overall budget. The remaining 42% covers materials and supplies including firefigh ng equipment, fire and medical supplies, and fixed costs such as fleet and radio opera ng costs. *Note: Excludes Transfers & Debt 2016 Expenditures* Our Finance Division was awarded the Government Finance Officers Associa on s Cer ficate of Achievement for Excellence in Financial Repor ng. This award is given to government agencies who demonstrate a spirit of full disclosure in clearly communica ng its financial story. *Note: Excludes Transfers & Debt Our voter approved EMS levy and Fire Bene it Charge represents 34.5% of our operating budget. We thank you for your continued support!

21 19 21 Voter Approved Facilities Bond Thank you for your approval of our General Obliga on Bond in 2013 to upgrade our aging fire sta ons. We are in the midst of a lot of exci ng projects! New Midland Station The new Sta on 63 opened March 9, 2017, just one block from the old sta on. The former sta on and property has been sold and proceeds deposited into the bond fund to offset construc on costs. Remodel of Headquarters/Spanaway Station The district s administra ve offices/sta on 60 are under construc on with expected comple on in the Fall of A new Training Tower on the grounds is slated for comple on in late Spring 2017 for use by our firefighter recruits for live fire training. Other fire departments will be offered the opportunity to rent the tower for their training. New Midland Sta on replaces sta on originally built in 1953 South Hill Stations to be Combined Due to the age and condi on of Sta ons 66 and 72, the decision was made to combine them into one sta on. The new loca on s ll fits within the response mes established by the District. We hope to begin construc on in summer of Several other smaller projects have been completed or are underway: Upgraded security key card entry systems at all sta ons County required traffic signal upgrades at 97th & Portland and 80th & Canyon Roof repair/replacement HVAC repair/replacement Generator upgrade Headquarters/Spanaway Sta on 60 architectural rendering Property Purchased for New Parkland Station It was determined to be cost prohibi ve to remodel/ replace Sta on 61 at its current loca on due to seismic issues with the ground and building. The new loca on will be two blocks from the current sta on. The construc on start date was undetermined at me of publica on.

22 22 Local 726 Community Involvement Firefighters ins nc vely have a passion for helping people not just at work but within the community. Here is a look at just a few of the ways they offered a helping hand throughout Local 726 raised over $50,000 for the Muscular Dystrophy Associa on (MDA) during the Fill the Boot campaign earning them the spot as top fundraiser in Washington State. More than 240 winter coats were purchased and delivered to area kids in need. IAFF Local 726 partnered with surrounding school districts, JBLM and the Boy Scouts of America to provide over 400 food boxes for families in need this past holiday. Local 726 Supporting Cancer Programs Local 726 supports October Breast Cancer Awareness month by selling pink t shirts. Employees contribute through payroll deduc on. Our firefighter team raises money for the Leukemia Lymphoma Society through the annual Columbia Tower Climb event.

23 23 Mission Statement The mission of Central Pierce Fire & Rescue is to quickly, skillfully, and compassionately respond to the needs of our diverse communi es by safely providing: Fire Suppression Emergency Medical Services Rescue Hazardous Materials Mi ga on Public Informa on and Educa on Preven on and Code Compliance

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