JST Webinar ~ Technical Assistance

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1 JST Webinar ~ Technical Assistance Technical Assistance Call Tech Support directly at Teleconference To join via telephone, dial: , access code: Audio All telephone lines have been muted. PLEASE DO NOT UNMUTE YOUR LINE! Q&A: To ask a question during the audio cast, simply type your question into the Q&A panel on the right side of your screen. Archive: All JST webinars are being recorded. One recorded event will be posted by April 12, 2013, at /transcripts 1

2 Using the Joint Services Transcript (JST) to Help Build a Bridge to Success Webinar ~ Audiocast

3 Welcome Dr. Carol Berry DANTES Ms. Laurine Anderson JST Operations Ms. Martha Fischer USCG Transcripts Dr. Sandra Winborne DANTES Ms. Veronica Fields Army Transcripts Ms. Michele Spires ACE Military Evaluations 3

4 Topics 1. Benefits of the JST Value and Complexity of Transcripts ROI 2. Technical Overview Joint Services Transcript (JST) Recent Changes Review JST Samples 4. Analysis and Studies A Bridge to Success Future Initiatives 2013 NDAA 5. Resources Key Contacts Websites 3. Supporting Stakeholders Colleges / Universities Service members and veterans 4

5 Benefits of the JST 5

6 Value of Transcripts Degree completion Training and certification verification Employment Job advancement Skills documentation Advanced college placement Courses in certification programs State credentials verification Resume development

7 Benefits of the JST Expands Return on Investment (ROI) Savings of tuition assistance funds ACE Servicemembers Opportunity College (SOC) academic credit earnings Uniformity and centralization Modeled after SMART Centralized operations center Single source (Army, Marine Corps, Navy, Coast Guard) Alignment of service specific information Branch of service seal Occupations Service guidance and information Centralized web based information for each service 7

8 JST Technical Overview 8

9 Transcript Complexity Service member s record ACE Database (Military Guide) The Joint Services Transcript Registrar System (Service specific)

10 Key Components of the JST Transcript Core Course Completions Military Experience College-level Test Scores Other Learning Experiences (OLE) Summary Page Displays ACE credit recommendations only SOC Transferability Codes Academic Institute Page College courses (Coast Guard, Marines, Navy) Certificates, Degrees, Licenses and Apprenticeships 10

11 Unique Service Seal JST still owned by the respective service Service seal with ACE seal 11

12 Personal Service Member Data 12

13 Military Course Completions 13

14 Military Course Completions (additional samples) 14

15 Occupations Held ~ Navy Sample 15

16 Occupations Held ~ Army Sample Army Update Label Primary, Secondary and Duty Validating data Guard and Reserve data 16

17 Occupations Held ~ Marine Sample 17

18 College Level Test Scores 18

19 Other Learning Experiences 19

20 Summary Page 20

21 Academic Institution Page 21

22 Sneak Preview: JST Coast Guard 22

23 Timelines and Notables Official Transcripts for Army, Navy and Marine Corps Academically acceptable Automated AF personnel must contact JST Ops Center to receive JST transcript (Navy courses) Coast Guard testing phase Redesign and tweaks Enhanced Self Service Update Transcript Status Tab Individuals can order their own transcripts online Unlimited if web delivery Limited to 2 per 30 days if mailed (MC and NV) 23

24 Supporting Stakeholders 24

25 Supporting Service Members and Veterans No more DD295 Streamlined corrections and update procedures Online access to request official copies Unofficial copies any time Updates or corrections ~ service specific Timelines Navy / Marine Corps > launched Army > Wednesday, 2/27/13 Coast Guard > TBD 25

26 Supporting Colleges / Universities No more DD295 Free transcripts online Delivery turnaround 24 hours Technical assistance for online accounts Multiple accounts available per institution Secure; PDF format Limited mail outs Feedback opportunities for transcript improvements Error reporting via jst@doded.mil 26

27 JST Notification 27

28 JST Portal for Colleges/Universities 28

29 To Order Transcripts ~ Institutions 29

30 The JST as a Bridge to Success Service Members Time: Degree is closer than they expect Money: Credit awarded = less tuition Academic Institutions Easier to read = faster assistance provided Easier to determine credit SOC transferability codes on Summary Page Online access Military Counselors (ESOs, Career Counselors, etc.) Faster assistance provided (No more DD295s) Facilitates advising 30

31 Future Initiatives Update Registration Procedures Army MOSes (Clearly Labeled) Redesign Website Officer transcripts (Army) Separate Certifications Page Tools to support colleges/universities VA Education Counselor Access to JST 31

32 Section 546 Report Requirements 2013 NDAA Similarities and differences between current military transcripts Identify shortcomings of current military transcripts JST Implementation Plan Provide Your Feedback ~ Complete the Survey 32

33 Resources 33

34 Key Contacts JST Operations Web: Fax: (850) (respond within 24 hours, first work day if holiday or weekend) Laurine Anderson, Program Manager Loueen McGrath, Application Lead/Subject Matter Expert DANTES Dr. Sandra Winborne, Manager, Military Evaluations Program ACE Military Programs Michele Spires, Director Eve Howard, Associate Director 34

35 Service Specific Contacts Army HRC Helpdesk: (888) or ARMYHRC Coast Guard Fax: (405) Marine Corps Fax: (850) Navy Phone: Fax:

36 Transcript Support JST Frequently Asked Questions JST Video and Resources DANTES Programs ACE Military Transcripts Portal 36

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