Alternative Work Schedules:

Transcription

1 Alternative Work Schedules: Telework (TW) and Compressed Work Weeks (CWW) Transportation Coordinator (TC) Webinar June 28, 2017

2 To hear us, turn up speakers or headset volume. Your microphone is muted. Tech Tips Ask questions and answer polls using the controls on your screen. Click on Handout to open the PDF and access live links or print to take notes. The symbol indicates an audience poll. Get ready to share your input! Webinar will be recorded and a link ed. 2

3 Overview Welcome and Introductions Alternative Work Schedules: Telework and Compressed Weeks Transportation Coordinator Updates

4 Today s Speaker Bonnie Serino Communications Manager, Transportation Coordinator WorldatWork

5 Dictionary.com: Verb, Noun: To work from home or a site closer to home than the traditional workplace Also called Telecommuting A great way to work toward Travel Reduction Program (TRP) goals Telework Defined

6 Telework in the US Graphic by: FlexJobs.com, using 2013 US Census Data Currently, 374 out of 1,158 TRP employers allow telework. Source: Maricopa County TRP 2015 annual report

7 127 total employees today 12 remote employees (MN, CA, UT, NC, WA, TX, CO, AZ) 7 Washington DC office staff 51 telework regularly (that s 40%!) Our teleworkers avoid driving about 1,807 miles per week! About WorldatWork

8 Telework as a Business Strategy Flexibility Recruiting/Employer Brand Future of Work

9 Prime Telework Projects Global Workplace Analytics reports 50% of US workforce holds a job suitable for at least partial telework Reading Writing Budgeting Reporting Customer service Data entry Creating presentations

10 Desirable Traits Experienced Organized Reliable Self-motivated Responsive

11 Business Savings Telework Savings Calculator reports that the potential US economic benefit of telework is more than $700 billion a year. Businesses would: Save over $500 billion a year Increase productivity by $270 billion worth of work Enjoy additional savings on utilities, janitorial services, security, maintenance, leased parking spaces, transit subsidies, ADA compliance, and more. (TW) saves the firm money on sodas in the breakroom and sundries in the bathroom, too. Katie K., Vereit

12 Reclaim the equivalent of 2-3 work weeks worth of free time per year Save between $2,000 and $7,000 in transportation and work-related costs Some would be able to cut afterschool and eldercare costs Many would qualify for home office tax breaks Save $20 billion in fuel costs Consumer Savings Telework Savings Calculator reports that the potential US economic benefit of telework is over $700 billion a year. Consumers would:

13 Training Teleworkers: Establish work schedule Clarify expectations for accessibility, response times, reporting Telework is a privilege, not a right Managers: Manage by results Set clear goals, priorities Provide prompt, clear feedback Be open to questions, suggestions Teach managers how to manage teleworkers. Just because you can t see them doesn t mean they re not working. Bonnie Serino, WorldatWork

14 Flex Policies At manager s discretion and approval Home office must meet Telework Technology Standards (right and in Handouts)

15 Management Communication is key! Expectations Is the employee really working?

16 Overcoming Pushback Be a problem solver! Use relatable examples to dispel negative perceptions e.g. Sure, Kim is teleworking today because her baby is sick. Remember when you had to take a personal day when your water heater exploded? How great would it have been if you could have worked from home that day? The flexibility of telework can help everyone in a pinch. Katie K., Vereit 16

17 BYOD* - Y or N? *Bring Your Own Device Saves employer money on hardware Employees use familiar equipment Some savings may be offset by paying stipends or need for increased data security Considerations: Password requirements Company data security, employee privacy Notify employer of lost/stolen devices

18 Tips from TCs Meet with department heads and establish guidelines. Different groups may have different needs, but if you can set a baseline that applies to all staff, there will be more chance for companywide success of the program. Katie K., Vereit Have a policy that makes the decision fall back to the business needs as to whether telework or a compressed week is possible. Make the agreement between the employee and the manager. Margene C., BBVA Compass Work with your legal counsel to determine any requirements before an employee can telework (e.g., must have completed one year of service, performance criteria, etc.), and guidelines that should be implemented (e.g., timekeeping procedures, schedule, number of days per week), and what responsibility the organization has for providing equipment, network access, insurance coverage, etc. Dixie F., Greenberg Traurig

19 Feedback from TCs Our telework program started out very limited and has grown to include a myriad of employees including research staff, the Technology Department, accounting, graphics, even some attorneys and paralegals. It s a win-win for all. Dixie F., Greenberg Traurig Many employees who telework say their productivity increases without the multiple disruptions that typically occur at the office. Rodney K., Voya 19

20 Compressed Work Week 20

21 CWW Benefits Extends coverage hours Employees handle personal responsibilities outside of work time Reduces absenteeism; improves morale Currently, 416 out of 1,158 TRP employers offer compressed work weeks. Source: Maricopa County TRP 2015 annual report 21

22 9/80 Schedule Defined Employees work eight 9-hour days and one 8-hour day (8 x 9) + (1 x 8) = 80 hours plus 1 happy employee 80 hours completed in 9 days not 10 22

23 Why 9/80 Works The Fair Labor Standards Act defines a workweek as seven consecutive 24-hour periods. It need not coincide with the calendar week, but may begin on any day and at any hour of the day. US Dept. of Labor, Wage & Hour Division Fact Sheet 23 9/80 Schedule breaks the work week at noon on a weekday. 23

24 CWW Details You may establish different work weeks for different employees or groups of employees. Averaging of hours over two or more weeks is not permitted. Employees may not move days off from one work week to the next. Half the team takes one Friday off, while the other half works and vice versa. It s all about equality. Maria M., Dibble Engineering 24

25 Overcoming Resistance Get top down support. If your leadership doesn t buy in, your program will never succeed. Lead with the benefits As a recruiting tool To keep top talent As a green practice To control costs There are some old-school bosses who don t believe their employees are working as hard when they are at home, but luckily those attitudes are being met with too much resistance to persist strongly. Katie K., Vereit

26 Considerations Include CWW and TW in job descriptions as a potential benefit. Consider the impact on all departments. Communicate to all impacted employees. Strong communication is a must, so everyone is in the loop about work obligations, schedules, etc. Also, keep an open mind! (TW and CWW) might be a genuine plus to your organization. Dixie F., Greenberg Traurig 26

27 10% or more participation at a site = ordinance measure Use internal sources to count participants not TRP survey results Payroll or HR records Poll departments by Report number of employees who telework or have compressed weeks 2+ days per month Tracking TW and CWW

28 Resources Valley Metro Commute Solutions Teleworktoolkit.com Info for organizations, managers, teleworkers Sample forms, policies Links to articles and sites FLSA Overtime Requirements fact sheet Today s speaker Recorded webinars Telework with Blue Cross/Blue Shield Compressed Work Weeks Summer 2017 Blue Sky View features WorldatWork teleworker Everett!

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30 Change Your Game Plan Campaign runs through 2018 To support your TRP: Promotional materials, Success stories, ShareTheRide contests

31 Clean Air Awards Luncheon 30th Annual Clean Air Campaign Awards and Luncheon honoring Clean Air Champions Tuesday, October 31, 2017 JW Marriott Camelback Inn Scottsdale Resort & Spa Special guest master of ceremonies, Sean McLaughlin, CBS 5 News Invitation and more details coming soon

32 Clean Air Award Nominations In TC hands mid-july Categories include: Outstanding TRP Outstanding TC Outstanding carpooler, bicyclist, transit rider more Nomination deadline Celebrate success! See photos from the 2016 Clean Air Awards luncheon

33 Game Changer Series Background, stories, inspiration Less focus on TRP Dates and times may vary Open to the public please share View the recorded June session here

34 Do You Know a Game Changer? Topics may include: Outstanding outreach by local businesses Change Your Game Plan stars People and programs making a difference Game Changer Erick Cedeño was featured June 9 Suggest a subject for a Game Changer webinar

35 New Light Rail Station Breaks Ground Business leaders and community advocates celebrate the ground breaking of the new light rail station Construction is underway on the 50th Street/ Washington Valley Metro Rail station, the first capital project under Transportation Access remains open to businesses, including Stockyards Restaurant and Ability360. Take care in construction zones! Be alert Allow extra travel time Obey traffic signals and message boards Use designated sidewalks

36 New NextRide Number New NextRide Text Number NextRide provides quick access by phone or online to next bus and train arrival information. The NextRide text number is changing. The new five-digit number, 22966, replaces the old one, Simply text your transit stop number to No need to include "NXRD" in your text. Be sure to update your contact listing for NextRide before July 1.

37 Keeping Riders Cool Valley Metro Rail is one of only a few light rail systems in the world operating for months in temperatures of 100+ degrees. Each car has four air-conditioning units with six times more power than a typical home in Arizona. Learn how rail technicians are getting specialized training via a one-of-a-kind partnership in the June issue of the Valley Metro blog, Inside the Ride.

38 Effective July 1, a new service provider will begin operating the East Valley, Northwest Valley and regional paratransit service. Other changes include: New name: Dial-a-Ride in the affected areas will now be called Valley Metro Paratransit. New vehicles: A new fleet of fully accessible vans and minivans marked as Valley Metro Paratransit. Improved access: New and future technology gives riders better access to reservation information by phone or online. For more information, visit Valley Metro Paratransit Service. Dial-a-Ride Changes

39 Alternative Work Schedules: Telework and Compressed Weeks TC Update Upcoming webinars July 26, 10 a.m. Writing an Effective Clean Air Campaign nomination Tuesday, August 15, 9:30 a.m. Game Changer: Behind the Scenes of Transit Education August 23, 10 a.m. Get Involved with Rideshare Month Access recorded webinars and slide shows Can t make it during a scheduled webinar? Register anyway; we ll you the recording!