Remote Workers: Out of Sight, NOT Out of Mind
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- Lucinda Douglas
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1 Remote Workers: Out of Sight, NOT Out of Mind Council of Science Editors May 17, 2016 Denver, CO <><><><><><><><><><><><><><><><><> Nancy Devaux Process Improvement Manager Sheridan Journal Services
2 Sheridan Journal Services workforce Full-service issue management, editorial, composition, electronic deliverables, and technology solutions 44 in-house employees 26 part-time telecommuters 58 full-time telecommuters (15 states) ~150 domestic freelancers (33 states) 6 global partners
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7 Benefits
8 Benefits Fewer distractions, better focus (if no kids or animals!)
9 Benefits Fewer distractions, better focus Earned privilege, not a right morale booster
10 Benefits Fewer distractions, better focus Earned privilege, not a right morale booster No commute green; saves time, vehicle wear, $$
11 Benefits Fewer distractions, better focus Earned privilege, not a right morale booster No commute green; saves time, vehicle wear, $$ Schedule flexibility
12 Benefits Fewer distractions, better focus Earned privilege, not a right morale booster No commute green; saves time, vehicle wear, $$ Schedule flexibility Proven to be more productive
13 Benefits Fewer distractions, better focus Earned privilege, not a right morale booster No commute green; saves time, vehicle wear, $$ Schedule flexibility Proven to be more productive Retain qualified, experienced staff
14 Expectations company
15 Expectations company Equipment and maintenance
16 Expectations company Equipment and maintenance Technology support
17 Expectations company Equipment and maintenance Technology support Workflow support paperless workflows
18 Expectations company Equipment and maintenance Technology support Workflow support paperless workflows Expenses and home office supplies
19 Expectations company Equipment and maintenance Technology support Workflow support paperless workflows Expenses and home office supplies Training and development
20 Expectations company Equipment and maintenance Technology support Workflow support paperless workflows Expenses and home office supplies Training and development Inclusion in all aspects of worklife
21 Expectations - employee
22 Expectations - employee Get the job done
23 Expectations - employee Get the job done Fully trained
24 Expectations - employee Get the job done Fully trained Technical aptitude
25 Expectations - employee Get the job done Fully trained Technical aptitude Ergonomically sound workspace
26 Expectations - employee Get the job done Fully trained Technical aptitude Ergonomically sound workspace Backup plans
27 Expectations - employee Get the job done Fully trained Technical aptitude Ergonomically sound workspace Backup plans Meeting participation
28 Expectations - employee Get the job done Fully trained Technical aptitude Ergonomically sound workspace Backup plans Meeting participation Regular communication with supervisor
29 Considerations
30 Considerations Communications
31 Considerations Communications video conferencing
32 Considerations Communications video conferencing status reports
33 Considerations Communications video conferencing status reports remote meetings w/screen sharing
34 Considerations Communications video conferencing status reports remote meetings w/screen sharing instant messaging
35 Considerations Communications video conferencing status reports remote meetings w/screen sharing instant messaging
36 Considerations Legal and financial implications
37 Considerations Legal and financial implications state-specific laws
38 Considerations Legal and financial implications state-specific laws safety and ergonomics
39 Considerations Legal and financial implications state-specific laws safety and ergonomics travel
40 Considerations Legal and financial implications state-specific laws safety and ergonomics travel reimbursements
41 Considerations Legal and financial implications state-specific laws safety and ergonomics travel reimbursements written agreement(s) eligibility, schedules, expectations, on-site requirements, liabilities, communications, training, safety and ergonomics, equipment, security and confidentiality, system and data integrity, support (tech, HR, etc)
42 Considerations Accountability metrics
43 Considerations Accountability metrics productivity
44 Considerations Accountability metrics productivity performance
45 Considerations Engagement
46 Considerations Engagement Work in-house first culture & systems
47 Considerations Engagement Work in-house first culture & systems Protect against island evolution maintain best practices, single source of documentation
48 Considerations Engagement Work in-house first culture & systems Protect against island evolution maintain best practices, single source of documentation Protect against social isolation
49 Considerations Engagement Work in-house first culture & systems Protect against island evolution maintain best practices, single source of documentation Protect against social isolation Celebrate successes, holidays, teamwork
50 Considerations Engagement Work in-house first culture & systems Protect against island evolution maintain best practices, single source of documentation Protect against social isolation Celebrate successes, holidays, teamwork Internal e-calendar business and social items
51 Thank You! Nancy Devaux
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