TOWN OF MANCHESTER GENERAL SERVICES DEPARTMENT 494 MAIN STREET P.O. BOX 191 MANCHESTER, CONNECTICUT

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1 TOWN OF MANCHESTER GENERAL SERVICES DEPARTMENT 494 MAIN STREET P.O. BOX 191 MANCHESTER, CONNECTICUT MEMBERSHIP AND COMMUNITY BUILDING AXIS901 MANCHESTER S COWORKING SPACE RFP NO. 15/16-04 ADDENDUM NO. 2 The following questions were asked regarding the RFP. Q1. Do any of the following documents exist for Axis901? If so, can you make them available via URL link or hard-copy for consultation in the office of the General Services Department during regular business hours? mission statement for Axis901 business plan for Axis901 marketing plan for Axis901 that the membership recruiting and community building described in the RFP would fit into brand brief for Axis901 A1. The Vision can be found on the About page of the Axis901 website, which is None of the other documents exist. Q2. Have you conducted any market research for the coworking and conference-room-rental aspect of Axis901? If so, would you please make available the market-research report or a summary of its findings? A2. No market research has been done. Q3. Have you conducted any membership and/or tenant satisfaction surveys? If so, would you please make the results or a summary available? A3. Yes, see attached. Q4. How many events planned by Axis901 staff are presently scheduled to take place in the period between July 1, 2015, and October 15, 2015? A4. Except for a monthly luncheon, which varies as to program topic, none. June 23, 2015

2 MEMBERSHIP AND COMMUNITY BUILDING AXIS901 MANCHESTER S COWORKING SPACE RFP NO. 15/16-04 ADDENDUM NO. 2 PAGE 2 Q5. What is the average number per month? A5. One. Q6. Based on your two-year history, do you anticipate a lower rate of event activity during the summer months? A6. No. Q7. In addition to those events already organized by Axis901 staff, how many events are currently scheduled to take place between July 1, 2015, and October 1, 2015, in Axis901 spaces that are sponsored by other organizations or individuals? A7. Twelve. June 23, 2015

3 Are you a: Entrepreneur Freelancer Work-at-home employee Other [Please explain.] 45.5% % % Are you a: Entrepreneur Freelancer Work-at-home employee Other [Please explain.]

4 How did you first hear about Axis901? Newspaper article Advertisement A friend told me I was just walking by and saw the sign Imagine Main Street Web search Meetup Event/Other (please specify) 62.5% % % How did you first hear about Axis901? Newspaper article Advertisement A friend told me I was just walking by and saw the sign Imagine Main Street Web search

5 When you heard about Axis901 were you currently: Working from a home Working from a traditional office In transition Other (please explain) 60.0% % % When you heard about Axis901 were you currently: Working from a home Working from a traditional office In transition

6 What made you take the plunge and visit Axis901? Actively seeking space Curious about coworking Wanted to attend an Event/Meetup [Please describe.] Invited by a member Other (please explain) 33.3% % % What made you take the plunge and visit Axis901? Actively seeking space Curious about coworking Wanted to attend an Event/Meetup [Please describe.] Invited by a member

7 What was the factor that made you choose Axis901 rather than a traditional office space? Price Opportunities for collaboration Cooler space with more going on Other (please explain) 50.0% % % What was the factor that made you choose Axis901 rather than a traditional office space? Price Opportunities for collaboration Cooler space with more going on

8 What was the factor that made you choose Axis901 rather than working from a home office? Not enough structure at home Too many interruptions at home Not enough space at home Too isolated at home Axis901 was a cooler space with more going on Wanted opportunities for collaboration Other (please explain) 27.3% % % % % 5 1 What was the factor that made you choose Axis901 rather than working from a home office? % 80.0% 70.0% 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% Not enough structure at home Not enough space at home Axis901 was a cooler space with more going on

9 Did you leave Axis901? [If yes, proceed. If no, skip to 9.] Yes No 9.1% % Did you leave Axis901? [If yes, proceed. If no, skip to 9.] Yes No

10 If yes (left Axis), was the reason: Nothing to do with Axis901 (a personal change in It was too expensive. Did not feel welcome. No private space for making phone calls. Needed to store things overnight. Wanted an assigned desk. Felt pressured to collaborate. Felt the facilities were unclean / not functioning well. There was not enough going on. It was dead! Staff was unresponsive. Not enough opportunities to develop relationships with Other (comment here) 100.0% % If yes (left Axis), was the reason: 120.0% 100.0% 80.0% 60.0% 40.0% 20.0% 0.0% Nothing to do with Axis901 (a personal Did not feel welcome. Needed to store things overnight. Felt pressured to collaborate. There was not enough going on. It was dead! Not enough opportunities to develop

11 If no (stayed at Axis901), why have you stayed? Check all that apply or add own comment. The price. 85.7% 6 Opportunities for collaboration. 71.4% 5 Cool space to be. There are a lot of events, etc. going on. 14.3% 1 Really good facilities. 28.6% 2 Very helpful staff. 14.3% 1 Relationships with other members. 71.4% 5 Activities/events [Please describe.] Other (Please comment) If no (stayed at Axis901), why have you stayed? Check all that apply or add own comment. 90.0% 80.0% 70.0% 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% The price. Cool space to be. There are a lot of events, etc. going on. Very helpful staff. Activities/events [Please describe.]

12 Would you recommend Axis901 to others? Yes No Not sure 90.9% % Would you recommend Axis901 to others? Yes No Not sure

13 We want to improve our marketing. If we could only do one thing, what should it be? Improve the website! 12.5% 1 Hand out info. at large companies with a lot of work-at- 25.0% 2 Host more events. 25.0% 2 Post flyers at local coffee shops/libraries (other places 12.5% 1 Send out press releases. 12.5% 1 Create Axis901 business cards for members to hand out Other. (Please comment) 12.5% We want to improve our marketing. If we could only do one thing, what should it be? Improve the website! Hand out info. at large companies with a lot of work-at-home employees. Host more events. Post flyers at local coffee shops/libraries (other places work-athome people gather). Send out press releases. Create Axis901 business cards for members to hand out when networking