With You for the Long Term

Transcription

1 With You for the Long Term Helping you keep your facility healthy Start Here >

2 Solution-centered areas of focus Click below to explore WHAT WE DO TRAINING AND EDUCATING CLINICAL STAFF INCREASING REFERRALS STREAMLINING YOUR BUSINESS MANAGING REIMBURSEMENTS REDUCING HOSPITAL READMISSIONS 2 of 46

3 WHAT WE DO Your goals are our focus See how we deliver the solutions and support that keep you ahead of the curve. You want your residents and their loved ones to feel confident that your facility is providing the best care possible. From achieving your care goals to cost savings and product solutions, we re here to help you. Add our expert clinical support and business resources, and you ll be well equipped to take on today s challenges while preparing for tomorrow s. Our shared goals: To provide quality care for residents, reduce readmissions and increase business health. How we deliver the keys to a healthy long term care business: More Products, More Choice Quality and selection with more national brands from a single source Resources to Support Care Expertise, support and clinical resources to help you manage and improve resident outcomes Distribution You Can Count On Reliable and flexible delivery options for your business needs Solutions to Enhance Your Business Tools, technology and support to help you manage costs and drive efficiencies 3 of 46 Table of Contents

4 WHAT WE DO More products, more choice Delivering quality medical supplies and selection from a single source We re committed to helping you run a healthy business. As the largest national medical-surgical supply distributor focused on the alternate site market, we offer the leading national brands, as well as our own McKesson Brands. We go beyond supply-chain efficiency to connect you with the products, tools and information you need to provide quality care and thrive in the evolving healthcare market. Comprehensive medical product portfolio of 45,000+ products from leading manufacturers Full range of medical equipment offerings Rx pharmaceutical products and vaccines Flu prevention program UPrevent Infection Prevention Program Broad array of point-of-care products, from CLIA waived to highly complex 4 of 46 Table of Contents

5 WHAT WE DO National distribution network Fast, dependable service from our network of distribution centers reduces your supply challenges and makes it easy to fulfill your residents requirements. 45,000+ products in stock 800+ McKesson Medical-Surgical owned trucks and relationships with common carriers Next-day delivery to 95% of the US 99.87% order accuracy rate Bulk shipping Patient-specific bulk shipping, which provides complete orders that are individually packed, sorted and labeled by patient to save time and reduce costs Radio frequency and web-based technology for improved accuracy Automated alternate ship and backorder technology 5 of 46 Table of Contents

6 WHAT WE DO Clinical resources to support care Helping you manage and improve resident outcomes Nothing is more important than the health of your residents. That s why we have made a strong commitment to supporting your facility with more clinical resources through McKesson Clinical Connection SM your one source for education, clinical condition and regulatory needs. Clinical Resource Team McKesson WoundCare Companion McKesson Respiratory Companion Clinical Connection Webinar Series McKesson Academy McKesson Academy Plus Relias Learning Management System UPrevent Infection Prevention Program McKesson Quality One 6 of 46 Table of Contents

7 WHAT WE DO Solutions to enhance your business Tools, technology and support to help you manage costs and drive efficiencies We deliver online and mobile solutions for you to order and manage your inventory of medical, pharmaceutical, office and janitorial supplies more efficiently; save time and costs; and reduce paperwork. We also work with industry leaders like PointClickCare and OnShift to help streamline your business. McKesson SupplyManager SM Suite ORBITS Charge Capture McKesson Business Analytics SM (MBA) McKesson Patient Care Solutions (MPCS) PointClickCare OnShift > See partners on next page 7 of 46 Table of Contents

8 WHAT WE DO Business allies that help make it possible We ve established strong, stable and long term relationships with our business partners relationships that ensure you re receiving the highest quality products and solutions, while delivering the best care to your patients. Customer Need Increasing Referrals Reducing Readmissions Training and Education Streamlining Your Business Managing Reimbursement 8 of 46 Table of Contents

9 TRAINING AND EDUCATING CLINICAL STAFF Your clinical staff is on the front line of resident care High turnover and increased labor costs make it challenging for facilities to train and educate staff. Achieve your resident care goals with these clinical resources. > Clinical Resource Team > McKesson WoundCare Companion > McKesson Respiratory Companion > Clinical Connection Webinar Series > McKesson Academy > McKesson Academy Plus > Relias Learning Management System > UPrevent Infection Prevention Program > Pathway Health > Wound Care Education Institute (WCEI ) 9 of 46 Table of Contents

10 TRAINING AND EDUCATING CLINICAL STAFF Our clinical resource team delivers the tools and training your caregivers need We offer the training, tools, clinical consultation services and product selection knowledge you need to grow your business and better serve your residents. Our Clinical Resource Team s expertise covers the following areas Wound care Diabetic testing Formulary development assistance Skin care Utilization management Medicare Part B reimbursement Ostomy management Inventory/SKU reduction Facility processes and operations Incontinence management Clinical protocols McKesson Brands products, including THERA Advanced Skin Care Nutrition and enteral feeding Clinical standards of care Tracheostomy care Clinical policies and procedures Clinical Resource Team Number of 46 Table of Contents

11 TRAINING AND EDUCATING CLINICAL STAFF McKesson WoundCare Companion Our comprehensive program is designed to help you save time and money while delivering the best possible wound care. Program includes Product Resource Guide offers you a breadth of choices between national brand suppliers as well as our own McKesson Brands McKesson Academy provides complimentary access to courses for Certified Nursing Assistants (CNAs) and licensed nursing professionals > Learn More Wound Care Education Institute (WCEI ) provides direct access to webinars offering continuing education credits Wound Care Pocket Guide is your go-to, take-anywhere guide for information on advanced wound care focused on skin and wound assessment, prevention and product treatment options Clinical tools and product samples help you assess potential usage in your facilities to make your life easier Nutrition Resource and Nutrition Pocket Guide offers a strategic approach to assisting clinicians with nutrition associated with wound care healing Download Program Overview > 11 of 46 Table of Contents

12 TRAINING AND EDUCATING CLINICAL STAFF Introducing Respiratory Companion Addressing seniors fourth most common health concern. Bringing together a selection of high-demand products and clinical education resources to help you improve resident outcomes in these categories: O 2 and Medication Delivery QRG Oxygen Medication delivery Tracheotomy care products Quick Reference Guides (QRGs) divided by patient therapy need Aggregated product assortment Tracheostomy Care QRG Learn More > 12 of 46 Table of Contents

13 TRAINING AND EDUCATING CLINICAL STAFF Clinical Connection Webinar Series stay connected to the latest clinical care training We offer you monthly clinical training webinars on a wide variety of topics to help you enhance care to your residents. Our extended care clinical webinar series includes Wound and skin care Diabetic care Ostomy management QAPI Nutrition INTERACT Incontinence care Infection prevention > View past webinars on McKesson Academy Register for Webinar > 13 of 46 Table of Contents

14 TRAINING AND EDUCATING CLINICAL STAFF McKesson Academy Our online education portal provides educational courses for CNAs and licensed nursing professionals. Includes McKesson Academy First-time User Complimentary access 88 training courses from Relias Learning 130 resources total CEs* (including all certificates) Easy-to-use, self-service self-paced learning Ability to track licenses/certifications Courses include: HIPAA, infection control and many more Webinars include: QAPI, nutrition and many more Complete the form Enter MCKACA in the Registration Code field Submit your completed form to be logged on to the portal and access our library of classes Each staff member will need to set up his or her own username and password through the registration process. Once registered, go to Enroll in Courses to select relevant courses. > REGISTER NOW *Subject to change due to certificate approvals. Download course list now > Go to McKesson Academy > 14 of 46 Table of Contents

15 TRAINING AND EDUCATING CLINICAL STAFF McKesson Academy Plus Access our library of accredited courses from Relias Learning, available for purchase by course or by series of courses plus, a 20% discount for McKesson customers. Continuing education available by specific professions, such as 250+ hours for Occupational Therapy 290 hours for Physical Therapy 80 hours for Administrators 300 hours for Nurses 260+ hours for Behavioral Health Professionals Other professions covered include Massage Therapy, Respiratory Therapy and more Purchase Courses Now > 15 of 46 Table of Contents

16 TRAINING AND EDUCATING CLINICAL STAFF Relias Learning Management System offers: 20% annual discount on new contracts for McKesson Medical- Surgical customers 3 tier options available: basic, standard and enhanced 1,300+ total courses* 200+ courses available in Spanish 1,532 training hours* 1,114+ total CE credit courses* NEW! Pro-on-the-Go 5-minute or less micro-learning sessions delivered via mobile app to help you learn or refresh a skill and improve the quality of care Relias Learning mobile app access assigned training courses, engage in social learning, receive notifications and post comments BrainSparks multiple choice questions designed to boost retention of key topics delivered via the mobile app Customizable online portal add your company s branding and content for staff training *VIP Rewards points can be redeemed for courses Learn More > 16 of 46 Table of Contents

17 TRAINING AND EDUCATING CLINICAL STAFF UPrevent the power of infection prevention Designed to protect both residents and healthcare staff, McKesson Medical-Surgical also helps educate your staff on their power to prevent the spread of infection by introducing: Universal standard precautions Environmental disinfection Safe injection practices Flu prevention Decontamination and sterilization SSI prevention Single-use device reprocessing Download our Flu and Infection Prevention Resource Guide > uprevent.mckesson.com > 17 of 46 Table of Contents

18 TRAINING AND EDUCATING CLINICAL STAFF Teaming up to support you Our business allies provide support for your front-line clinicians. Pathway Health stays on top of clinical, regulatory, quality and reimbursement trends for you so you can stay ahead of the curve 15% DISCOUNT McKesson customers receive a discount on most Pathway Health services Reimbursement and revenue optimization services Data and quality analysis Reimbursement training and education Restorative Nursing Certification For more information contact your Account Manager Learn More > 18 of 46 Table of Contents

19 TRAINING AND EDUCATING CLINICAL STAFF Teaming up to support you Our business allies provide support for your front-line clinicians. Wound Care Education Institute (WCEI) offers direct access to several educational programs, including: 20% DISCOUNT McKesson customers receive up to a 20% discount on WCEI services WCEI webinar series Skin & wound management certification course Wound assessment and treatment guides For more information contact your Account Manager Learn More > 19 of 46 Table of Contents

20 INCREASING REFERRALS Improving quality outcomes help you drive referrals McKesson Medical-Surgical offers programs and business relationships to help you be a valuable referral source. > Five-Star Accelerator > McKesson Quality One > PointRight 20 of 46 Table of Contents

21 INCREASING REFERRALS Improve your Five-Star Quality Rating With the Five-Star Accelerator, an exclusive solution from Pathway Health and PointRight, you can proactively manage your Five-Star Quality Rating. 1 year subscription to the PointRight Five-Star FastTrack software 1 year Pathway Health virtual Five-Star Quality Rating consultation for performance improvement 40+ years of combined experience in post-acute care 1 point of contact for implementation of product and services Exclusively available through McKesson Medical-Surgical with preferred pricing What You Get An easy way to determine how your facility is performing across all domains (Survey, Quality Measures and Staffing) Greater understanding of whether or not your facility is a potential Special Focus Facility (SFF) candidate Proactive steps to gain control over high-risk areas and achieve preferred provider status in your market Contact Your Account Manager for More Information 21 of 46 Table of Contents

22 INCREASING REFERRALS NEW Five-Star Accelerator Improved Five-Star Quality Rating for your facility. Software Analytics Analyzes a facility s Five-Star Quality Rating across three domains: Survey, QM s, Staffing Identifies areas for improvement, along with What If? Scenarios Clinical Consulting Review and analysis of Five-Star data Custom action based on facility data to boost star rating Regular virtual clinical consulting to stay on track Contact Your Account Manager for More Information 22 of 46 Table of Contents

23 INCREASING REFERRALS McKesson Quality One your QAPI solution McKesson Quality One is a clinician-created, web-based, quality management program that brings together Quality Assurance Performance Improvement (QAPI) and Quality Indicator Survey (QIS) so you can deliver better CARE: C A R E Collect pertinent patient information Access outcomes against benchmarks Respond to issues Establish real-time processes across your facility McKesson Quality One s customer satisfaction reports can help show quality of care so you can better market your facility to referral sources. Schedule a Demo > 23 of 46 Table of Contents

24 INCREASING REFERRALS C A R E Collect pertinent patient information No matter what your survey results, McKesson Quality One easily integrates into your existing quality assurance program. Additionally, because it s web-based, it s available to clinicians and administrators from any device used to access the Internet. Features A user-friendly, at-a-glance dashboard view allows users to quickly pinpoint and address outstanding survey items. Quality profiles for residents can easily be ordered and filtered to highlight areas of focus. Unlike other programs, you are not required to complete the surveys in full before submission, but can focus solely on applicable sections, allowing greater flexibility and eliminating time-consuming data entry tasks. McKesson Quality One is built on a QIS survey process. In addition to using it for survey readiness, data can be gathered daily or weekly to respond to findings in real time. Your staff can interview and document on a flexible, customizable schedule that fits your facility. View the short video > Schedule a Demo > 24 of 46 Table of Contents

25 INCREASING REFERRALS C A R E Assess outcomes against benchmarks Having more information is key to providing better care. With the data that McKesson Quality One puts at your fingertips from a resident s perception of care, to MDS quality indicators, to national rehospitalization rates provided exclusively by PointRight you can more easily identify concerns or trends that can interrupt care. Features You are not required to complete Stage II assessments to build out Performance Improvement Plans (PIPs), as is the case in competitor programs. You can quickly identify the root cause and immediately build a plan for correction. Sort and analyze collected data to focus on what s important to your facility. Quality One provides customized views to help address the critical areas in your facility, create the most efficient survey process for your users and eliminate repeated random resident assessments. The at-a-glance dashboard view allows you to instantly see your top ten current high risk quality profiles, based on percentage above threshold. Custom filtering options allow you to focus on areas critical to your facility. View the short video > Schedule a Demo > 25 of 46 Table of Contents

26 INCREASING REFERRALS C A R E Respond to issues When issues relating to care arise and benchmarks are exceeded, McKesson Quality One prepares your facility to respond. By providing recommendations to address specific care issues, Quality One can help you quickly improve outcomes within your organization. Better response to issues results in better care. Features Have a high-level view of all comments submitted with an aggregate notes report, allowing you to explore input without the time-consuming process of going through individual assessments. Focus on facility-specific recommendations, instead of generic action plans offered by other programs, to help provide positive resident outcomes. Drive QAPI in your facility with a flexible, cost-effective and pragmatic tool that doesn t require a lot of training or investment in infrastructure Quality One works within your existing system. View the short video > Schedule a Demo > 26 of 46 Table of Contents

27 INCREASING REFERRALS C A R E Establish real-time quality processes across your facility McKesson Quality One can make quality of care easier to achieve and maintain at your facility every day. By providing your staff with insight and support where needed, we can help streamline workflow and provide the framework to deliver consistent quality care, helping better leverage areas of excellence to promote future success for your facility. Features Establish a structured, easy-to-maintain and real-time improvement approach to quality processes throughout your facility. Minimize guesswork through a guided approach to root cause analysis. Staff input can help define probable causes for each issue from resident noncompliance to a lack of employee education and also create Performance Improvement Plans (PIPs). Contrast and compare across benchmarks and other quality goals to correct issues, with continual opportunity for additional monitoring. View the short video > Schedule a Demo > 27 of 46 Table of Contents

28 INCREASING REFERRALS How does McKesson Quality One work? Root cause analysis and PIPs are saved and archived START Capture resident, staff and family interviews; resident observations; census and admission review; and MDS uploads Staff completes PIPs for Quality Profiles of their choice Software analyzes data and QCLI report identifies problem areas Staff performs guided root cause analysis on QCLIs above threshold Schedule a Demo > 28 of 46 Table of Contents

29 INCREASING REFERRALS McKesson Quality One vs. the competition How does McKesson Quality One measure up against the competition? Take a look at the comparisons below. We think you ll agree it s no contest. Cost Contract Terms Cancellation Policy Training Loyalty Program The Competition $210/$485 per month 2-Year contract $ 600 fee Yes external implementation only N/A McKesson Quality One $100 per month Month to Month $ 0 * Yes! free webinars and custom sessions *Requires 30-day notice Yes! use it to offset costs Let McKesson Quality One help you improve quality care, survey outcomes and resident satisfaction Register for one of our live demos to discover how McKesson Quality One can help you deliver better CARE and drive continual quality improvement. Schedule a Demo > 29 of 46 Table of Contents

30 INCREASING REFERRALS Teaming up to support you Our business allies help you stand out. PointRight offers predictive analytics enabling you to foresee issues and trends before they turn into operational challenges. PointRight provides a range of analytics solutions that enable your facility to stand out to your referral source: 15% DISCOUNT McKesson customers receive a 15% discount on all PointRight services for the first year Achieve data quality Lower re-hospitalization Achieve quality measures Manage risk, reimbursement and operations Do more than talk about your quality outcomes with referral sources show them with PointRight analytics-driven reports. For more information contact your Account Manager Learn More > 30 of 46 Table of Contents

31 STREAMLINING YOUR BUSINESS Helping you uncomplicate the complicated through smart operational tools Get the business solutions you need to run more efficiently and access the business solutions you need all from one supplier to improve your operations. > McKesson SupplyManager SM Suite > ORBITS Charge Capture > McKesson Business Analytics SM (MBA) > OnShift 31 of 46 Table of Contents

32 STREAMLINING YOUR BUSINESS Efficient supply management McKesson SupplyManager SM makes it easy to order products online and improve inventory control. You ll benefit from Order your supplies any time, anywhere even on the go with scan and mobile options Inventory management proof of delivery, order tracking, notifications Manage costs and gain efficiencies McKesson SpendManager SM, McKesson BudgetPlanner SM, OK to Pay, GL codes, formulary management, approval rules, discount product offers Lower-cost opportunities McKesson Brands, Switch & Save, overstock products Formulary management and approval rules set up an approved inventory list of items allowed to be purchased. Set approval rules for purchases to ensure ordering compliance. Control spending with order notifications to approver and set dollar amount limits for orders. Compliance tools safety data sheets and drug traceability reporting Connectivity connect your EHR and practice management system Contact Us to Get Started Today! > 32 of 46 Table of Contents

33 STREAMLINING YOUR BUSINESS ORBITS Charge Capture barcode technology that raises the bar By capturing your facility s real costs with ORBITS barcode technology, you ll have an overview of supply and service costs, plus the status of reimbursements and inventory control. Better manage your business while delivering exceptional care for your residents: Manage cost and control inventory for residents, routine supplies, service categories and facility to facility Inventory and formulary control for products and charges to your residents Web-based technology that is easy to install and use Online and onsite training available Contact Your Account Manager for More Information 33 of 46 Table of Contents

34 STREAMLINING YOUR BUSINESS McKesson Business Analytics SM Our tools and consulting services can help improve your bottom line. By using our Business Analytics, we can create a customized plan to help your facility Our customized Business Analytics, tailored to your business, help you operate more efficiently Identify opportunities to improve efficiencies and increase cost savings Align business strategies for measurable results Financial solutions to help control costs Operational solutions to improve efficiencies Analytic assistance helps manage patient records Stay on top of ever-changing regulations Contact Your Account Manager for an MBA Review 34 of 46 Table of Contents

35 STREAMLINING YOUR BUSINESS Teaming up to support you Our business ally OnShift, has the technology and team necessary to help you control labor costs without hampering the best-practice efficiencies that sustain your quality resident care. OnShift offers a suite of products that analyze hiring and scheduling of staff to help manage your workforce, improve resident care and lower costs. Achieve Five-Star staffing goals: Outperform the competition by putting a plan in place to achieve your Five-Star staffing goals. Only OnShift Insight s Five-Star Staffing Guide predicts your Five-Star staffing performance and allows you to model staffing plans to improve your rating. 10% DISCOUNT McKesson customers receive up to a 10% discount on services Payroll-Based Journal (PBJ) reporting is here and OnShift s team can help. They will work with you to make sure that your internal processes are properly set up to collect and classify direct care hours in accordance with PBJ reporting requirements. For more information contact your Account Manager Learn More > 35 of 46 Table of Contents

36 MANAGING REIMBURSEMENTS When it comes to reimbursements, you can use all the help you can get Valuable resources for managing reimbursements > McKesson Patient Care Solutions (MPCS) > Pathway Health > PointClickCare 36 of 46 Table of Contents

37 MANAGING REIMBURSEMENTS McKesson Patient Care Solutions makes getting reimbursed easier for you McKesson Patient Care Solutions (MPCS) is a participating provider with Medicare Part B and hundreds of commercial payers. MPCS supports your residents across the continuum of care. PAYERS Benefits include ACUTE CARE HOME HEALTH AGENCIES Improve patient outcomes Utilize treatment protocols to enhance care of residents Cost savings for facilities Access residents health plan benefits for covered supplies LONG-TERM CARE FACILITIES McKESSON PATIENT CARE SOLUTIONS WOUND CARE CLINICS Provide education resources Access to a team of full-time WOCN nurses ASSISTED LIVING FACILITIES PHYSICIANS Enhance staff productivity Dedicated reps work directly with the facility to take orders and ship patient-specific supplies in bulk within 1 to 2 business days Questions? Chat with an online representative now > Or Give Us a Call at of 46 Table of Contents

38 MANAGING REIMBURSEMENTS Teaming up to support you Getting reimbursed for the valuable care you provide. Pathway Health delivers customized reimbursement management resources and training to help you achieve positive reimbursement outcomes for your facility. MDS basics Certified INTERACT Champion Medicare 4.0 (CIC) Program AANAC certification and Customized training for facility recertification leaders, clinicians, MDS team 15% DISCOUNT McKesson customers receive a discount on all Pathway Health services Coding and scheduling Billing and revenue cycle and billing staff E-learning courses and webinars For more information contact your Account Manager Learn More > 38 of 46 Table of Contents

39 MANAGING REIMBURSEMENTS Teaming up to support you Getting reimbursed for the valuable care you provide. The leading provider of cloud-based software solutions for long-term and post-acute care, PointClickCare enables providers to optimize patient care and financial performance while simplifying their regulatory burdens. The platform helps users: Ensure accurate documentation Access and analyze quality reports Access the most current resident data Maximize reimbursement Share information across care settings Improve oversight 15% DISCOUNT McKesson customers receive a discount on all PointClickCare services Improve resident safety and outcomes Mitigate risk For more information contact your Account Manager Learn More > 39 of 46 Table of Contents

40 REDUCING HOSPITAL READMISSIONS The health of your business depends on the health of your residents It all begins with keeping residents healthy. We offer valuable tools to help keep residents in your facility and out of acute care. > Point-of-Care Testing > Rx Products > Flu Prevention Programs > UPrevent Infection Prevention > Pathway Health INTERACT Training 40 of 46 Table of Contents

41 REDUCING HOSPITAL READMISSIONS Point-of-care testing quicker results for better outcomes Our point-of-care products provide results in 15 minutes or less. Benefits include Better clinical outcomes Faster results lead to quicker delivery of care Better satisfaction Peace of mind for residents, caregivers and referral sources Better financial results Keep lab costs in line by diagnosing and treating in one place Learn More about CLIA-Waived Testing > 41 of 46 Table of Contents

42 REDUCING HOSPITAL READMISSIONS Rx products your source for quality pharmaceutical products McKesson delivers a pharmaceutical product portfolio from leading manufacturers. Offerings include Vaccines Complete portfolio to address vaccine-preventable diseases Generic Rx A broad assortment of generic pharmaceutical products to help manage costs Learn More about Our Rx Offerings > 42 of 46 Table of Contents

43 REDUCING HOSPITAL READMISSIONS McKesson delivers your flu-ready solution Flu season can be unpredictable and challenging, but McKesson Medical-Surgical has you covered. With us, you can count on Vaccine options to cover all age indications, in both trivalent (TIV) and quadrivalent (QIV) Lab expertise covering both rapid readers and molecular testing Wide range of products from multiple manufacturers Return policy that allows you to return unused flu vaccines Extended payment terms Your dedicated Account Manager and Flu Customer Service Team to support you through the season Not only are vaccines the number one way to prevent the flu, 1 but the Centers for Disease Control and Prevention (CDC) recommends that everyone over the age of six months get vaccinated for the flu. 2 We carry a wide selection of flu vaccines to help you prepare for the season, as well as molecular flu testing and infection prevention products to help reduce the spread of infection Learn More about Our Flu Ready Essentials > 43 of 46 Table of Contents

44 REDUCING HOSPITAL READMISSIONS UPrevent flu prevention resources McKesson Medical-Surgical is committed to providing the information you need to help protect your patients, residents and facility from the flu virus while managing an increased demand for services. Our flu prevention resources include: Infection prevention guides Vaccine updates Vaccine ordering information Seasonal forecasts Links to news from the CDC and HHS Learn More about UPrevent Flu Prevention > 44 of 46 Table of Contents

45 REDUCING HOSPITAL READMISSIONS Teaming up to support you Our business allies provide support to reduce readmissions. Pathway Health offers exclusive on-site INTERACT training, designed to improve early identification, assessment, documentation and communication changes in the status of residents, with clinical and educational tools and strategies for use in everyday practice. INTERACT Interventions to Reduce Acute Care Transfers 5% DISCOUNT McKesson customers receive a 5% discount on Pathway Health INTERACT training Focused on the management of acute change in resident condition Aimed to improve care and reduce hospital readmissions Has a uniform system of quality measurements Learn More about the Training > 45 of 46 Table of Contents

46 Delivering on our commitment McKesson Medical-Surgical is committed to helping you run a healthy business. We re here to help you focus on what s essential for your business success, by delivering the supplies and solutions that allow your business to grow and thrive helping you control costs and improve business performance while always delivering quality care. 46 of 46 Table of Contents