2018 Patient Flow Management Conference

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1 2018 Patient Flow Management Conference Revolutionary Strategies to Boost Hospital-Wide Patient Flow and Achieve Value Based Health: Improve Patient Centric Care, Enhance Admission to Discharge, Increase Revenues, Employ Technology/Data Analytics, Address Barriers to Care and More! May 21 22, 2018 Hilton Miami Downtown Miami, FL Overview Today the nation s healthcare environment has recognized that enhanced and efficient hospitalwide patient flow is essential in achieving value based health and delivering safe, high-quality patient centric healthcare. Hospitals and health systems are examining how to provide the right care, in the right place, and at the right time while reducing costs and eliminating waste. They are developing and implementing innovative and collaborative based interventions, and employing technology and real-time data information. Such strategies are improving hospital-wide patient throughput to reduce wait times, redesign care management, and move the patient smoothly and efficiently from admission to discharge. Enhanced patient flow results in appropriate high-quality healthcare, improved patient satisfaction, and increased hospital profitability. We have created a high-level forum featuring knowledgeable leaders and executives from hospitals and health systems who will share their perspectives, valuable insights and expertise on how to be best equipped for the rapidly evolving landscape of Patient Flow Management. Attendees will benefit from learning about best practices and strategies that have been deployed to address the challenges presented by the current healthcare environment impacting hospitals and health systems in effectively managing patient flow. This exclusive event targets senior level executives in order to maximize educational and networking opportunities. Intended Audience From Hospitals, Health Systems & Providers: Chief Executive Officers, Chief Medical Officers, Chief Clinical Officers, Chief Operating Officers, Chief Financial Officers Also, Vice Presidents, Directors, Managers & Executives of: Medical Management Utilization Management Quality Appeals Management Patient Financial Services Patient Care Emergency Medicine Hospitalists Billing Medical Records Operations Strategy Case Management Care Management Denial Management Compliance Admissions Patient Flow Emergency Department Managed Care Coding Risk Finance Clinical Documentation

2 Nursing Physician Assistants Also of interest to Health Plans, Payers, Employer Plans, TPAs, Managed Care Organizations Healthcare Consultants, Solution Providers, Vendors, Purchasers, Physician Groups, Behavioral Health Centers, Healthcare Technology Innovators, Data Analytics Providers, Pharmacy Benefit Managers, Disease Management Organizations, Home Health Care Companies, Third Party Administrators, Pharmaceutical & Medical Device Companies, IT & Business Process Outsourcing Companies, Enrollment Brokers and More! Day One Monday, May 21, 2018 Agenda 7:15 Conference Registration & Morning Breakfast (Concerto Ballroom Foyer) 8:15 Chairperson s Opening Remarks 8:30 The Key Components to Implement Successful Hospital Wide Throughput to Optimize Patient Flow Management Darryn Dunbar, MS, RN, CNM, NEA-BC Director, Behavioral Health & Patient Transport Sibley Memorial Hospital Johns Hopkins Medicine 9:15 Enhancing Clinical Documentation to Improve Patient Flow, Revenue and Quality Svetlana Chernyavsky, DO Medical Director, Clinical Documentation & Improvement Assistant Professor of Medicine Mount Sinai Hospital 10:00 Networking Break & Refreshments (Concerto Ballroom Foyer) 10:30 Strategies to Reduce Patient Length of Stay through Efficient Care Coordination and Discharge Procedures John Vazquez, MD Associate Director, Operations, Division of Hospital Medicine Medical Director, System Transfer Service & Patient Flow Emory Healthcare 11:15 Innovative Approaches to Improve and Prevent ED Overcrowding and Boarding Victor Morris, MD

3 Associate Chief Medical Officer Yale New Haven Hospital 12:00 Luncheon for All Attendees & Speakers (Symphony Ballroom 1) 1:15 How Many Empty Beds Should Your Hospital Have? Stephanie Gravenor Program Director, Throughput & Operations Northwestern Memorial Hospital Jennifer Siemen Program Manager, Strategic Planning Northwestern Memorial Hospital Jing Dong Assistant Professor Columbia Business School 2:00 Panel Discussion: Best Collaborative Approaches to Patient Flow Management through Hospital Wide Throughput and Care Coordination Patrice Callagy, RN, MPA, MSN, CEN Director, Emergency Services Stanford Health Care Eliza Ng, MD, MPH Senior Medical Director, Care Management Organization Montefiore Health System 3:00 Networking Break & Refreshments (Concerto Ballroom Foyer) 3:30 Transforming the ED to Improve Patient Transfers, Discharge and Hospital Wide Throughput Jim Terrell, RN Director, Emergency Services Aurora St. Luke's Medical Center Haley Kovak, MSN, RN Manager, Emergency Department Aurora St. Luke's Medical Center 4:15 Essential Components for Implementing Care Coordination and Discharge Processes to Optimize Patient Flow Management James Ballinghoff, MSN, MBA, RN, NEA-BC Chief Nursing Officer & Associate Executive Director Penn Presbyterian Medical Center

4 5:00 5:45 Wine Reception (Concerto Ballroom Foyer) Day Two Tuesday, May 22, :15 Morning Breakfast (Concerto Ballroom Foyer) 8:15 Chairperson s Recap of Day One 8:30 Challenges and Solutions to Optimize Patient Flow and the Patient Experience 9:15 Enhancing Patient Flow and Hospital Capacity to Deliver Quality Care, Enhance the Patient Experience and Reduce Costs Angie Banet, DNP, RN, NE-BC Director, Care Management & Clinical Effectiveness Norton Women's and Children's Hospital 10:00 Networking Break & Refreshments (Concerto Ballroom Foyer) 10:30 How to Promote Patient Flow Transparency and Improve Throughout Using an Integrated EMR Bed Management Platform Shane Flickinger, MHA, CLSSBB Director, Patient Flow Management Center Thomas Jefferson University Hospitals 11:15 Optimizing Front-End Emergency Department Patient Flow: Enhancing Efficiency and Patient Experience Cendy Morris, BSN, RN-BC Director, Coordinated Care University Health Conway 12:00 Conference Concludes Workshop Session Monday, May 21, :45 p.m. 7:45 p.m. How to Effectively Implement Essential Techniques to Improve Hospital-Wide Patient Flow Management

5 This workshop will endorse a practical and highly tactical approach to hospital patient flow optimization given from the perspective of an expert hospital patient flow and logistics optimization specialist. Attendees will be given the tools needed to enact lasting change in patient flow metrics and elevate operational performance to unprecedented levels. Emphasis will be given to universal and proven optimization tactics that can be applied to any hospital regardless of setting, size or location. Whether your immediate needs are to decrease ED and PACU boarding, eliminate ambulance diversions, increase inpatient bed turns, decrease inpatient LOS or improve your hospital patient satisfaction. This workshop will provide you with the most effective and practical way to accomplish your institutional goals. ABOUT THE WORKSHOP LEADER: Emilio Belaval, MD, FAAEM is the President & Founder of Medical Strategies & Management Systems, LLC (MS2 Group), and also serves as Chairman of the Emergency Department at Morton Hospital & Medical Center. He has extensive healthcare leadership and management experience as a ED Chairman, Medical Director and CMO. As a consultant, Dr. Belaval has introduced several hospitals to business enterprise change methodologies and helped develop some of the most efficient hospital operations in the country. Dr. Belaval has lectured and published articles on patient flow redesign and hospital change management and routinely advises and collaborates with other healthcare consulting firms on patient flow redesign projects. He is Board Certified in Emergency Medicine and completed his training at Boston Medical Center.

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