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1 Care Certificate Care Certificate Standard 1 Understand Your Role Name:.. Date:. Page 1 of 16

2 Introduction Care Certificate Standard 1: Understand Your Role This Standard has four learning outcomes:- 1. Understand your own role 2. Work in ways that have been agreed with your employer 3. Understand working relationships in health and social care 4. Work in partnership with others Each learning outcome has assessment criteria. The learning outcome states what you must know, or be able to do in your role as a health and social care worker. The learning outcomes have assessment criteria stating what you need to do to achieve the learning outcome. Your ability to meet the assessment criteria and achieve the learning outcomes for each standard will be assessed by a nominated colleague/s or an external assessor/s. Assessment criteria that require you to show you are able to do something require an observation of your performance. This means your assessor/nominated colleague will watch you performing your duties at work. The elearning course you have completed covered all of the knowledge required for this unit. However, you will need to demonstrate your knowledge and understanding by completing the questions in this pack; in a one to one discussion or as part of a group exercise. If your assessor asks you to complete written questions, please answer the questions in this pack as fully as you can, it may help you to refer to your notes from the elearning course. When you have finished the questions you must pass them to your assessor. Page 2 of 16

3 You must not copy your answers from any source as this will be viewed as plagiarism. If you wish to introduce information or quotes from other sources you must reference them. For example, Jones, (2014) said, Relationships can be personal or professional. or Relationships can be personal or professional. Source: this.co.uk or Relationships can be personal or professional. Source: Relationships Now Magazine Creating a portfolio You will be required to create a portfolio of your work towards the Care Certificate. This means you will need to put all of your work in a folder and keep this safe. Your assessor/nominated colleague will assess your work for each standard and decide if you have met the required level of competence in the assessment criteria. Your portfolio will be your evidence of having completed all, or part of the Care Certificate. You will need to keep it in a safe place because you may be required to show it to others during your current employment and if you change your job. Page 3 of 16

4 Care Certificate Standard 1 Understand Your Role Assessment methods The following assessment criteria must be observed. 1.1c Demonstrating you are working in accordance with the agreed ways of working with your employer 1.2d Demonstrating how to access full and up-to-date details of agreed ways of working that are relevant to your role 1.4c Demonstrating ways of working that can help improve partnership working Has this been observed Yes/No 1.4d Demonstrating how and when to access support and advice about: Partnership working Resolving conflicts Your assessor may record their observation on the document provided at the back of this workbook or on the documentation used within your workplace. A copy of the observation report will be placed in your portfolio. Page 4 of 16

5 Care Certificate Standard 1 Understand Your Role Questions Learning Outcome Understand your own role 1.1a Describe your main duties and responsibilities Page 5 of 16

6 1.1b List the standards and codes of conduct and practice that relate to your role Page 6 of 16

7 1.1c Explain how your previous experiences, attitudes and beliefs may affect the way your work Page 7 of 16

8 Learning Outcome 1.2 Work in ways that have been agreed with your employer 1.2a Describe your employment rights and responsibilities Page 8 of 16

9 1.2b List the aims, objectives and values of the service in which you work 1.2c Explain why it is important to work in ways that are agreed with your employer Page 9 of 16

10 1.2e Explain how and when to escalate any concerns you may have (whistleblowing) 1.2f Explain why it is important to be honest and identify where errors may have occurred and to tell the appropriate person Page 10 of 16

11 Learning Outcome 1.3 Understand your working relationship in health and social care 1.3a Describe your responsibilities to the individuals you support 1.3b Explain how a working relationship is different from a personal relationship Page 11 of 16

12 1.3c Describe the different working relationships in health and social care settings Learning Outcome 1.4 Work in partnership with others 1.4a Explain why it is important to work in partnership with others Page 12 of 16

13 1.4b Explain why it is important to work in partnership with key people, advocates and others who are significant to an individual Page 13 of 16

14 Feedback Form Care Certificate Standard 1 Understand Your Role Standard Competence Met (tick) Date 1.1a 1.2f 1.1b 1.3a 1.1c 1.3b 1.2a 1.3c 1.2b 1.4a 1.2c 1.4b 1.2e Standard Competence Met (tick) Please provide constructive feedback to enable learner to demonstrate competence Date Date agreed for resubmission of work Assessor... Date. Learner... Date. Page 14 of 16

15 Feedback Form Care Certificate Standard 1 Understand Your Role - continued Please provide constructive feedback to enable learner to demonstrate competence Date agreed for resubmission of work Assessor... Date. Learner... Date. Page 15 of 16

16 Observation Form Care Certificate Standard 1 Understand Your Role Standard Competence Met (tick) Date 1.1c 1.4c 1.2d 1.4d Standard Competence Met (tick) Date Please record your observation of the learner s performance in relation to the assessment criteria above. Date agreed for resubmission of work Assessor... Date. Learner... Date. Page 16 of 16

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