ULH, Inc. RESIDENT HANDBOOK Welcome to ULH, Inc. Student Housing and University of Louisville

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1 ULH, Inc. RESIDENT HANDBOOK Welcome to ULH, Inc. Student Housing and University of Louisville Your hard work during the last few years has resulted in your acceptance to one of the finest universities in the country, and you should be congratulated on your academic achievements. We are pleased to have you as a guest of ULH, Inc. We operate on the principle that our residents are adults who are seeking goals of academic and social growth. As in any community, we have basic guidelines that serve to govern each member s actions to promote constructive group living. This handbook was written to provide a reference to ULH, Inc. benefits, services, and rules. Please read the information thoroughly and explore any questions you may have with members of ULH, Inc. staff. We are looking forward to a great year and are glad that you will be a part of it. Our goal is to help make your stay here at ULH, Inc. as comfortable as possible! Please stop by and let us know if there is anything we can do to make your stay better. We look forward to meeting you! Mission Statement: ULH, Inc. is committed to fostering student development and success beyond the classroom by enhancing the total living learning community through innovation, diverse experiences, and empowering human progress. MOTTO: Where students thrive from acceptance to commencement Good Luck!

2 ULH, Inc.. Staff and Contact Information OFFICE-Bettie Johnson Hall Front Desk Phone # OPEN Residence Life Coordinator Heather Doiron Resident Services Manager Trinity Heatchock Receptionist OFFICE- Kurz Hall Front Desk Phone # Bryan Shelangoski Community Manager Mohammad Hussain Asst. Community Manager Miranda Thomas Resident Life Coordinator JT Stinnett Marketing & Sales Manager Beemal Patel Leasing Professional Elizabeth Dreschel Receptionist OFFICE-Community Park and Billy Minardi Hall Front Desk Phone # LaMont Johnson Asst. Community Manager Sarah Ebelhar Receptionist MAINTENANCE-BJH, HHKH, CP, BMH Fred Whitehouse Maintenance Manager Sam Comstock Maintenance Technician Josh Hill Maintenance Technician Matt Michaels Maintenance Technician RESIDENT ASSISTANTS Resident Assistants are student members of the ULH, Inc. staff who reside on each floor with the residents. They are responsible for planning social, cultural, and educational programming, as well as enforcing rules and regulations of the building. An RA is a resource, a mentor, a friend, and a leader. Your Resident Assistant, or RA, plays many roles. He or she helps to develop a community on your floor. During the year, your RA is a resource person, a facilitator, and an advisor for activities in the building. It is very important to keep in mind that your RA is a student first and an RA second. He or she has academic commitment just as you do. To find a complete list of RAs please see our website at FACILITIES The facilities available at ULH, Inc. include an outdoor swimming pool, volleyball court, corn hole areas, picnic spots, hammocks, study rooms, laundry rooms, computer labs, movie theater,

3 vending machines, fitness rooms, and television lounges. All the facilities are for the exclusive use of ULH, Inc. residents. The maintenance for and care of these facilities is every resident s responsibility; therefore, ABUSES MAY RESULT IN THE FACILITIES CLOSING. Please report all repair needs or problems to the desk of the building. SWIMMING POOL: The outdoor swimming pool is located in the Bettie Johnson Hall courtyard and is open daily from 10:00 am to 10:00 pm, weather permitting. For your protection, please do not swim alone. Observe posted signs in the area. These include no glass containers, no running, no food or drinks, and showering before entering. The pool is not suitable for diving. Pool furniture is not to be removed from the designated area. No personal flotation devices or rafts are permitted in the pool. The pool may close occasionally for maintenance purposes and during specific building repair projects. Please be sure to bring your ID or room key with you since ONLY ULH, INC. RESIDENTS MAY USE THE SWIMMING POOL. The City of Louisville has a 2 and 5 rule that we are required to enforce. This means that there can be no more than five people in the pool at a given time and that there must be a minimum of two people in the pool area in order to get in the pool. PLEASE NOTE: THERE IS NO LIFEGUARD, SWIM AT YOUR OWN RISK. To gain access you will need to give your student ID to the front desk, get the access code, and pick up the phone and the first aid kit. The pool is for everyone s enjoyment. Do not just let others in the pool area that has not checked in at the front desk. Do not jump the fence to gain access to the pool. Do not use the pool outside of the posted open hours. PLEASE NOTE: THERE IS NO LIFEGUARD, SWIM AT YOUR OWN RISK. The pool may be closed for violating the rules above or during times of maintenance and repair. FITNESS CENTER: The Fitness Centers are open daily for residents 24 hours per day. The sound system and televisions must be kept at a minimum noise level beginning at 10 p.m. in order to not disturb those residents apartments/suites around the Fitness Center. Each resident using the Fitness Center must read and sign the Fitness Center Use form. Equipment includes weights, exercise bicycles, stair climbers, rowers, elliptical machines, yoga mats, treadmills, etc. Residents are advised to seek medical approval and become familiar with recommended weight training techniques prior to using the Fitness Center. The Fitness Center may close occasionally during specific repair projects. COMPUTER LABS: A computer lab is offered for the convenience of ULH, Inc. residents in each building. Personal computers with popular software applications and a printer are available. Residents also have free access to the internet in the computer lab. No smoking, eating or drinking are allowed in the computer area. You must supply your own paper and be familiar with needed software as technical assistance is not always available. STUDY LOUNGES: The lounge on the 3rd floor of Kurz Hall and on each floor in the smaller corner rooms at Community Park are reserved for studying. In this area strict quiet should always be observed. The study lounge is open 24 hours a day. Eating, drinking, smoking, pagers, and cell phones are prohibited. LAUNDRY ROOM: The laundry room is open 24 hours a day for your convenience and is located off the lobby at Community Park, at the end of the first floor at Kurz Hall, and on each floor at Bettie Johnson and Billy Minardi Halls. These facilities are for resident use only. No dying of fabric or other materials is ever permitted. Please remove your laundry when the cycle is complete and check your clothing frequently as ULH, Inc. is not responsible for lost or damaged items. You may check for missing items in the Lost and Found at the front desk. Items left for

4 more than 30 days will be disgarded or donated. Students are able to use their Cardinal Card for the machines. Please report all laundry room malfunctions to the front desk immediately. TELEVISIONS: Televisions are located in each floor lounge and are cable connected. VENDING MACHINES: Snack and drink machines are located on the first floor for your convenience. The vending company makes refunds available once per week should you lose money. Report any loss to the front desk. Machine malfunctions should be promptly reported to the front desk. ELEVATORS: ULH, Inc. provides elevators for residents' use. All elevator problems should be immediately reported to the front desk. SERVICES FRONT DESK: The front desk is located on the first floor and is staffed 24 hours a day. The front desk staff is available to provide you with complete service and information. Various recreation and convenience items are also available here. BUSINESS OFFICE: The business office is open 8:00 am until 6:00 pm on weekdays for billing inquiries, assistance with applications and/or licenses and to handle special problems. FAX: Residents are able to receive faxes from the business office at no charge. The office fax number is Fax should include your full name, room number, and phone extension. UTILITIES: One of the many features residents appreciate at ULH, Inc. is that the utilities (electricity, cable, water, sewer, garbage, etc.) are paid. We ask each resident to conserve whenever practical by turning off lights when not in use, keeping exterior and stairwell doors closed, keeping water conservation devices and other energy saving equipment in place, and offering suggestions for further conservation efforts. AIR CONDITIONING/HEATING: Each resident room is equipped with its own thermostat for heating and cooling. YOU SHOULD ALWAYS TURN THE SYSTEM OFF FOR 10 SECONDS BEFORE SWITCHING FROM COOL TO HEAT OR VICE VERSA. Do not tamper with the thermostats. MAINTENANCE: All maintenance problems in your room, on your floor, or elsewhere in the building should be reported to the front desk. There you will fill out a service Request Form. Please be sure to complete all of the information requested in order to enable us to more efficiently respond to your problem. Upon completion of the work order form, the maintenance staff will undertake corrective measures as soon as possible. For emergency maintenance issues, our maintenance staff is on call. Examples of emergency maintenance are: floods, fire, door malfunction, broken window on the first floor. A broken air conditioner or appliance does not constitute an emergency. KEYS: Each resident is issued a room, a building keycard and mailbox key. Replacement mailbox keys are $10. Lost room key can be replaced at the front desk and the cost is dependent on the room type with a minimum charge of $100. Replacement building keycards are $10. We ask that you return any found keycards to the front desk. If you fail to turn in keys upon check out you, locks will be changed and the above costs will be billed to the resident. In the event you become locked out during, please come to the front desk. A staff member will escort you to your apartment/room/suite to let you in, provided you present an ID for verification. The first lockout

5 is free. After the free lockout, there is a $5.00 charge per occurrence. Unless paid by check all charges will be posted to your student account. LOST AND FOUND: Lost and Found is maintained at the front desk. Items are held for 30 days. MAIL: Each resident is assigned a mailbox prior to arrival. Mail is delivered daily, except Sundays and holidays, by 6 pm if possible. Notification of packages and special deliveries will be placed in the mailboxes. Mail can be sorted faster if addressed as follows: Your Name Bettie Johnson Hall, 401 Est Caridinal Blvd. Room # Louisville, KY Your Name Kurz Hall 1900 South 4 th Street Room # Louisville, KY Your Name Community Park, 2033 South 4 th Street Room # Louisville, KY Your Name Billy Minardi Hall, 2033 South 4 th Street Room # Louisville, KY RESIDENT PARKING: Parking is available for our residents. We encourage you to register your car prior to arrival to avoid long lines at the Parking Office immediately after move in. Parking begins ticketing the 1 st week of classes. Please contact University of Louisville parking office directly for procedures, rules and regulations and costs. BICYCLE PROGRAM: ULH, Inc. is very interested in helping the planet and our students in any way we can. In 2008 we started the ULH, Inc. Bike Program. Students can check out bikes at the Front Desk to use to ride to class, to the store, to the library, etc AT NO ADDITIONAL COST. You must present your student ID at the Front Desk, fill out the rental form and we ll get you a lock and key and a bike. Availability on first come, first served basis. Bikes can be checked out from 8 a.m. until 10 p.m. If bikes are returned late or kept overnight fees may apply. Bikes you have checked out are your responsibility. If a bike becomes lost or stolen while in your possession you will be responsible for the replacement cost of $

6 BICYCLE PARKING: Bicycle parking is provided on the exterior of each building in designated areas. We advise you to provide your own vandal proof bike lock. ULH, Inc. is not responsible for lost or damaged bicycles. In following uniform fire code, bikes should be stored only in areas provided and not inside the building, chained to trees or gates. Bicycles parked and/or locked in any hallway, breezeway, courtyard, to gates or trees etc. will be removed upon sight and impounded. In order to maintain Fire Code Standards, we are required to take measures needed to remove bicycles from unauthorized areas (i.e. cutting locks, etc.) at the owner s expense. For information regarding impounded bicycles, please contact the front desk. Repeat offenders are subject to disciplinary action. We encourage you to register your bike on campus. You can do that through the U of L Parking Office. ELEVATORS: Elevator equipment is a necessity in a building such as ULH, Inc. Tampering with the elevators, including falsely sounding the alarm, forcing the door open or any action that threatens normal operation of the elevator is extremely dangerous. Any resident or guest who engages in such an activity is subject to disciplinary action. Residents will be charged the cost to retrieve items dropped down shafts, or repairs due to resident negligence or damage. TELEPHONE SERVICE: Telephone service in your suite or apartment is provided by University of Louisville IT. Your phone is a Voice Over Internet Protocol (VOIP) phone. It provides the campus wide emergency notification system. For that reason we ask that you keep your phone plugged in. We encourage all residents to join the emergency messaging system for times when you are not in your room. You may do so by Voic is not provided. Those students who wish to have voice mail in their rooms may still request it for the semester. We will accept one request per phone. We will only process and charge the first person who requests the service. We are not able to have multiple voice mail boxes for one phone number. If you and your roommate both wish to have voice mail, you will want to work out an agreement. The service is based on a yearly basis. The cost for adding voice mail service to your room is $15 a semester. The service will not be prorated, is not refundable, and will not be transferred to another room if you request a room change. Your student account will be billed for the full year cost. CABLE TV: An expanded cable TV package with certain premium channels is included as part of your license and is provided by Time Warner Cable. Upgraded cable packages can be obtained through a separate agreement with TWC. INTERNET SERVICE: Internet service is included as part of your license and is provided by University of Louisville IT. Technical support for internet service issues is handled by the University of Louisville IT Helpdesk or There may be costs associated with issues. Be sure to obtain that information prior to having someone come to your room to provide service. HOUSEKEEPING: The property provides janitorial service for the lobbies, common areas, breezeways, hallways and grounds. Residents are responsible for the cleaning and upkeep of their apartment/suite. For your convenience, dumpsters are located throughout the property for trash disposal. It is everyone s responsibility to keep the community clean and free of trash. Do not leave trash on the stairwells or in the hallways. If trash is found in inappropriate locations your account may be charged for trash removal fees. RECYCLING/SUSTAINABILITY: ULH, Inc. provides recycling services in all buildings. ULH, Inc. has partnered with QRS to offer single stream recycling. Recycling bins have been

7 conveniently located in all the trash rooms or trash chute areas. Drop your trash in the garbage and your recycling in the bins. No need to sort. Our housekeeping staff will take care of the rest. There are fliers in each of the trash rooms about what can and cannot be recycled as part of this program. As always we are open to your ideas and feedback on this program or possible future programs. RESIDENT SURVEYS: To solicit your valuable comments, surveys are distributed to the residents during each semester. In this way we have your assistance in helping us provide the best services possible. In addition, the RA staff attends regular meetings to discuss suggestions and/or concerns you may have regarding our food service, housekeeping, maintenance, and other services. Please see your Resident Assistant if you have any ideas, suggestions, etc. SOCIAL ACTIVITIES/EDUCATIONAL PROGRAMMING: We offer a variety of activities for our residents. The RA staff does the largest part of the programming for the community. These activities can include debates, courtyard parties, movie nights, hot topic discussions, study sessions, exercise programs and many more! If you would like to volunteer to assist with these functions contact your RA. RULES AND REGULATIONS Learning to live in a residence hall environment requires maturity, an examination of values, and assessing how one s behavior affects others. The specific rules and regulations that exist at ULH, Inc. can be found in this section and in the Rules and Regulations, which are an integral part of your license. We also enforce the University Of Louisville Code Of Student Conduct and the Housing policies. There are three basic principles, however, which we try to instill in all residents and which are the foundation for our policies: 1. Demonstrate care about yourself. 2. Demonstrate care about, and be considerate of, others. 3. Respect others and ULH, Inc. property. Take time to again review your license and familiarize yourself with the rules and regulations, as you and your guests are responsible for following them. Failure to do so may result in disciplinary action. RESIDENT ROOMS We realize the importance of personalizing your room; however, in order to comply with local fire codes (which are created ultimately for your own protection and safety) certain policies apply toward the condition of your room. In addition, decorating guidelines have been established in order to prevent damage to the rooms. 1) All rooms are to remain as furnished, with beds on their frames and furniture on the floor (i.e., no beds on top of desks or dressers, no desks or dressers stacked or turned on end, etc.). For safety reasons, no cinder blocks are permitted. Furniture may be rearranged in your room provided it is returned to its original position prior to check-out. 2) No bunk beds, lofts, waterbeds, etc. are permitted. We provide beds that can be bunked and/or raised or lowered to accommodate students. 3) No other construction, wall partitions, or any similar structures are permitted. No painting of student rooms is permitted. 4) Dartboards are not permitted since they cause excessive damage to walls. 5) Any alterations or modifications that pose a threat to safety, health, physical room damage, comfort of others, etc. are not permitted. 6) NO ITEMS ARE PERMITTED ON THE CEILINGS. This includes: nails, stickers (reflective stars), bottle caps, tape and poster putty. Damage to ceiling will result in a

8 charge. See chart below. 7) No additions to the original surface are permitted on the doors, windows, blinds or furniture. 8) No decorations are permitted on the windows. This includes; signs, posters, lights, flags, etc. 9) All decorations must be temporary so as not to permanently deface or damage your room furnishings. Posters and other wall decorations can be hung with thumb tacks, small picture hanging nails, or any other methods that will not damage painted or vinyl wall surfaces. 10) For fire safety reasons NO halogen lamps or candles are allowed in the rooms. 11) Please do not put tape OF ANY KIND on the carpet or vinyl. BATHROOMS In Community Park and Kurz Hall your room is connected to your suitemates room by the bathroom facilities. These rooms are designed with door locks that enable you to lock both rooms from the inside while you are using the bathroom facilities. Please remember to unlock your suitemate's door when you return to your room. Do not allow anyone to enter your suitemate s room through the bathroom. In addition, please be aware that if your toilet begins to overflow for any reason, you can stop the water flow by turning the valve located at the bottom left of the toilet to the right. Please be aware that toilets are not designed for the disposal of feminine hygiene products or paper towels. Residents will be responsible for any toilet damages/overflows that are the result of improperly disposed articles or overflows that are not reported. Residents are required to plunge their own toilet prior to calling maintenance. It is recommended that you have your own plunger on hand, as the plungers at the desk may be checked out. VACANT BEDROOMS Current residents cannot refuse a new roommate as long as there are empty beds/bedrooms in the apartment/suite. It is a violation of your license to tell a potential roommate that you do not want a roommate or that there is no vacant beds/bedrooms, when in fact, one exists. It is also a violation of your license to double occupy the space. Any of the above will result in a charge for the empty space being placed on your account. You may wish to rent out the space in order to avoid getting new roommates/apartment mates, please contact the Sales and Marketing Manager for more details. HEALTH AND HYGIENE Rooms, suites and apartments must be kept clean and sanitary at all times. This includes proper disposal of empty food and beverage containers. Residents are prohibited from violating any health code. Residents may not violate these regulations or interfere with the sage and clean environment of others. INSPECTIONS Apartment/suite inspections will occur for preventative maintenance and condition assessment. Residents will be notified in writing, in advance of these inspections. In the event that a resident had previously violated license agreement policies regarding proper cleanliness, guest privileges or the pet policy, this document serves as notice for management to re-inspect the apartment/suite as necessary to ensure there are no further violations. CHECK IN/CHECK OUT A Check in/check out Inventory and Condition forms will be provided by staff. Please take the

9 time to read the comments concerning your apartment/suite. Please return this form to your RA upon completion and notify them if you find additional issues or have a concern. Please make sure this form is an accurate listing on your apartment/suite, as it will protect you from being charged for any damages which may have occurred before you moved in. Prior to check out at the end of the year, a letter will be sent o you notifying you of all the steps involved in checking out, including options for having your apartment/suite inspected, turning your keys and completing a mail forwarding address card. If you do not check out on time there is a $100 late check out charge for even 1 minute past the checkout time. Then an additional charge of $25 per day. DAMAGES Residents are responsible for the condition of the memo boards and other room furnishings and will be billed for all repair and/or replacement costs. Any and all repairs needed within student rooms and other areas must be performed by authorized ULH, Inc. maintenance personnel. Residents will be charged for the repair of any damage for which they or their guests are responsible. Listed below are some typical repair/replacement costs that you should be careful to avoid:

10 Room Window $ Bed Frame $ Wall Damage Varies with Minimum$25 per hole up to $300 for Coffee Table $ other damage Closet Door $ End Table $ Carpet Repair/Replace $20-$400 per room Countertop (kitchen or bath) $ Mirror $75.00 Light Globes $75.00 Window Blinds $70.00 Towel Bars $20.00 Dresser $ Loveseat $ Closet Shelves $35.00 Toilet Paper Holder $15.00 Desk Frame $ Desk Light Carrel $45.00 Mattress $ Desk Memo Board $45.00 Desk Chair $ Bathroom Door $ VOIP Phone $ Shower Curtain Rod $15.00 Ceiling Fan $ Thermostat $50.00 Drawer $50.00 Living Room Chair $ Room Front Door $ Peep Hole $10.00 Ceiling Damage (varies) Toilet $ Window Cranks $10.00 Kitchen Stool $ Keyboard Tray $45.00 Couch $ Microfridge $ Microwave $ Refrigerator $ Bathroom Cabinet $70.00 Cleaning $75.00 Desk Hutch $ Replace Entire Desk $ Couch $ Insight Mini Boxes $50.00 *Additional Charges may be assessed depending on the severity of damages to items in the unit WINDOWS Window screens must be left in place at all times. Residents may not exit an apartment/room/suite through the windows unless there is a fire. Hangings, partitions, or curtains of any type may not be used in a way that inhibits exit of a bedroom/apartment/suite/common area in the event of an emergency. Unauthorized entry into any portion of the property via windows, roof, ledges, and locked areas is prohibited. ROOM CHANGES If during the year you wish to switch rooms or switch floors, you must contact your RA who will assist you in completing the appropriate procedures. No room changes can occur the first three weeks of the semester. All room changes MUST BE APPROVED IN ADVANCE by the Marketing and Sales Manager, Assistant Community Manager, Residence Life Coordinator or Community Manager.

11 PUBLIC FURNITURE ULH, Inc. has provided high quality furniture to all floor lounges and other public areas for your comfort while studying or watching TV. The furniture is meant to stay in the designated areas so that all members of the floor can enjoy its use. Please do not take the public area furniture into your room as others cannot enjoy it there. There will be a $50.00 moving charge for removing furniture from any public area. All missing furniture is reported immediately to the authorities to assist in recovering the missing property, thus protecting your privilege of fully furnished floor lounges. NOISE You have the right to expect that you will be able to study or sleep without undue disturbance from noise. Keeping the volume on your stereo and TV at a level where it can only be heard in your room and lowering your voice when you are talking in the hallways are two things you can do to maintain a quiet environment. In the event that the noise level becomes too high for you, there are several steps that you can take. Explaining your reasons, (I'm trying to sleep, study, etc.) often leads to a more positive outcome than trying to order someone to be quiet. In any event, a compromise is usually the best answer to a dispute. If you do not get the desired results, contact the RA on call or the front desk. QUIET HOURS In order to provide an environment in which every resident can sleep or study when and where they want, some basic times and guidelines have been established. Quiet hours are a time that no audible noise should be heard in the hallways or lounges. All other floors will decide on quiet hours at the first floor meeting. Minimum standard of quiet hours on all floors have been set for everyday, 10:00 pm - 8:00 am. A 24-hour quiet policy is in place during mid-terms and finals. MUSICAL INSTRUMENTS With such dense living conditions, it is impossible to allow residents to have electrical instruments or drums on the premises. Remember, your neighbors need to be able to sleep, study, or relax without the excessive noise these instruments create. ALCOHOL The decision to drink and how much is a personal one. Alcohol related conduct which infringes upon the rights of others to a quiet, orderly living environment is not acceptable under any circumstances. The possession and/or consumption of alcoholic beverages in student rooms must comply with local, state, and federal laws and regulations. ALCOHOL CONSUMPTION IS PROHIBITED IN ALL PUBLIC AREAS IN AND AROUND THE BUILDING (i.e., lobby, study lounges, pool area, etc.) The possession of kegs, beer bongs, party balls, etc. are prohibited at any location on the premises. Discipline action will be taken for those violating the Alcohol policy. Residents found violating the Alcohol policy may be reported to the Dean of Students office and repeat offenses could result in being removed from housing. BALL PLAYING, SKATEBOARDS Ball playing (including, but not limited to, baseball, soccer, or football), skateboarding, rollerblading, bicycle riding, or use of any equipment with wheels are prohibited in the buildings/apartments/suites. These activities have the potential to create excessive noise, inflict damage, and can cause physical injury.

12 BBQs, FIRE PITS, OPEN FLAMES and FIREWORKS BBQs and contained fires in property designated fire containers are allowed under the following conditions: -Someone must stay with or be able to see the fire or charcoal at all times (charcoal and lighter fluid cannot be stored in apartments/suites). -Be mindful of wind and placement of the fire so that smoke doesn t bother neighbors -Dry brush or weeds must be cleared for five feet from the heat source in all directions -Coals and embers must be completely extinguished with water when finished -Fire pits, BBQs dug in the ground, or any type of fireworks are not permitted at any time. -Charcoal must be properly cooled and disposed of when cooking is completed. It should never be dumped on the ground. CANCELLATIONS Students may cancel at anytime. Fees may apply. When you signed your license you agreed to the cancellation policy. For the detailed cancellation policy DRUGS It is explicitly illegal to use or possess drugs or other controlled substances in both public and private spaces. Residents using, possessing or selling drugs will be subjected to disciplinary and / or criminal actions. ELECTRICAL SAFETY No modifications to, or changes in, electrical wiring are permitted. No splices, octopuses or modification devices of any kind may be used to add plugs in your room, suite or apartment. UL approved, grounded power strips with circuit breakers may be used only for the computer and computer related hardware. A maximum of two power strips may be used per room. Extension cords are not permitted. ENERGY CONSERVATION Efficiency of your HVAC unit is dependent upon complete air circulation. IT is important to keep all vents in every room open. In addition, please ensure that return air vents are left unobstructed. If you wish to request a new filter, please submit a maintenance request at the front desk. We are continually looking for ways to conserve energy and to contribute to this area of national consciousness. Please help us by taking the following steps: 1. Turn off lights when not in use. 2. Turn off appliances when not in use (i.e. irons, televisions, etc.) 3. Turn off stereos when leaving the room. 4. Set controls at a normal level in your refrigerators. 5. Make sure all faucets are properly turned off. 6. Please notify maintenance of any problems concerning your thermostat, lights, and/or faucets. EXPLOSIVES/FLAMMABLES/INCENSE/WEAPONS The burning of any materials, including incense, is prohibited, except when a written request is made and prior approval is granted by MANAGEMENT for the purpose of religious or spiritual observance only. Residents shall not possess any explosives, fireworks, ammunition, gasoline or other highly flammable material. Residents shall not possess firearms, projectile devices, guns,

13 knives or any other weapon or material or instrument which poses a risk of damage or injury. Violation of this policy will result in disciplinary action and may result in criminal prosecution. Definitions (in all cases include, but not limited to the following): Firearms-Any gun, rifle, pistol or handgun designed to fire bullets, BBs, pellets or shots (including paint balls and darts) regardless of the propellant used. This includes ornamental rifles used for military or ROTC training. Weapons-Any instrument of combat possessed or carried for the purpose of inflicting or threatening bodily injury, including a blackjack, slingshot, billy club, sand club, sandbag, or metal knuckles. Knives-Dirks, daggers, ice picks, pocket knives, or knives having a fixed blade longer than 2.5 inches. This does not apply to the lawful use of cutlery and other eating implements use in food preparation or consumption. FIRE SAFETY Hanging objects from sprinkler heads, pipes and electrical conduit is strictly prohibited. Live Cut trees are not permitted anywhere in the community. GUESTS We encourage you to invite guests to your home but please keep in mind that your guests must abide by ULH, Inc. rules and regulations. As the host, you are held accountable and responsible for the conduct of your guests' at all times. If you feel that your guests won t be able to control themselves properly while visiting ULH, Inc. do not place yourself in a position of responsibility for your guest s behavior. We do have a sign in policy and an escort policy. Your guests must be escorted by you at all times while in the building (this means you cannot leave them in your room while you run down the hall or to class). Never agree to escort a person(s) you do not know personally because you will be responsible for them. This includes opening lobby doors to allow visitors to enter. See the front desk to sign in your guests. Do NOT give your keys to anyone. You are responsible for your keys and anyone you allow to have access to them. Immediately report lost or stolen keys to the front desk. There are charges associated with lost or stolen keys that will be the resident s responsibility. Visitation Policy Visitation is defined as those times during which residents may have guests in their rooms, suites, or apartments, or in the public areas of residential floors. In addition to the set HRL/ULH, Inc. guidelines for guests, specific visitation plans should be outlined by residents in the side by side agreements stating the maximum hours during which visitors or guests may visit. With these plans, the shared concerns and wishes of the roommates are of paramount importance and determine what are acceptable or unacceptable visitation privileges within a specific room. Visitation is a privilege that is subordinate to a resident s right to privacy within her or his room. Residents may not exercise their visitation privileges if doing so interferes with the rights of the roommate or of other residents. Suspension of visitation privileges for an individual, a floor or an entire residence hall may be issued by the Office of Housing and Residence Life and ULH, Inc. with just cause.

14 The University of Louisville provides several different visitation options for students depending on where they live. The visitation policy strives to recognize and balance the following priorities: The need to provide options to students and parents who have different desires regarding visitation arrangements. The need to maintain a safe environment in the halls. The need to respect students desire for privacy. The need to recognize the value of visitors in a vibrant, educational community. Residence Halls and Apartments for Upperclassmen Mixed Buildings: Twenty-four hour visitation, seven days a week is permitted in Louisville, Stevenson, Threlkeld, West, Center, UTA, Med-Dent, Community Park, Billy Minardi Hall, Herman and Heddy Kurz Hall, and Bettie Johnson Hall. Guests are allowed to stay overnight. Overnight guests are defined as any person not assigned to that bedroom/suite/apartment, staying more than six (6) hours in a day and/or sleeping in the bedroom/suite/apartment. However, all roommates/apartment mates must be in agreement about whom, when and hours visitors are allowed. Regardless of prior agreements, guests cannot stay more than six nights in month with no more than two nights consecutive. Minors can visit but in order to spend the night must be approved by the Residence Life Coordinator, Assistant Director for Residence Education, Assistant Community Manager or Community Manager prior to arrival. Those who violate these will be subject to disciplinary action. Visitation Hours for Hall Opening, Closing, and Break Periods During the weekend that halls open and finals week (hall closing), family and friends may sign in beginning at 8:00 am until the conclusion of the applicable visitation hours to help residents move in and out of the halls. Twenty-four hour quiet hours are still in effect while other students are having finals. During Fall, Thanksgiving, Winter Break and Spring Breaks visitation hours will stay in effect as normal. Illegal occupancy and cohabitation policy Illegal occupancy may include but is not limited to: staying more than 6 nights in a month and/or more than 2 nights consecutive being restricted from entering a building for disciplinary or other reasons not being enrolled in good standing with the University not having a signed license on file with Housing or ULH, Inc. Cohabitation may include but is not limited to: having overnight guests staying more than the allowable nights either by the visitation policy or the side by side agreement

15 not having a signed license on file with Housing or ULH, Inc. accessing the room or apartment while the assigned occupants are not present utilizing a key to enter a room or apartment to which one is not assigned using the bathroom and shower facilities as if one lived in that room/suite/apartment keeping belongings, such as clothes and books, in the room as if one lived in that room/suite/apartment A visitor is any person who has signed into the hall (if required) with a resident anytime during the day or night. All visitor(s) should be escorted by a resident when he/she leaves the room/suite. He/she should leave with the resident when leaving the building, abide by Housing Herald and ULH, Inc. policies while in the hall, should not use the floor restroom if he/she is of the opposite sex, may sleep over if not in violation of the illegal occupancy/cohabitation/visitation policies, and has the permission of room/suitemates to be there and is in accordance with the side by side agreement. Visitors to family licensed apartments are allowed to remain in the apartment even if the resident leaves the building. Visitors to Bettie Johnson Hall and Non-Family licensed apartments in UTA are not allowed to remain in the apartment when the resident leaves the building. Illegal sleeping over or cohabitation is when a resident shares a room/suite/apartment with someone of the opposite sex whom he/she is not married to or someone of the same sex sleeps in the room/suite/apartment and violates any part of the illegal occupancy/cohabitation/visitation policies. Guest Sign-in Policy Residents and their guests (including parents and family members) are required to conform to the visitation hours established in the building in which they live or are visiting. Residents are responsible for and can be held accountable for the behavior of their guests. Residents must inform their guests of Housing and ULH, Inc. policies. Residents of a room may be held accountable for the guest s behavior that takes place inside the room and in the common areas of the building whether or not the residents are present. Guests that fail to comply with any University policy or staff member, will be asked to leave the residence hall. A guest can be denied permission to remain in the building or may be prohibited from future visits if he or she creates a disturbance or violates any rule or regulation. Enforced in West, Wellness, Miller, Threlkeld, Louisville Hall, Unitas Tower, and University Tower Apartments 24 hours a day, seven days a week. In Bettie Johnson Hall, Herman and Heddy Kurz Hall and Community Park 10p-8a seven days a week. No sign-in is required in Medical-Dental Apartments. All persons who would normally require an escort in the hall (residents and nonresidents) must sign in at the front desk by completing a sign-in card. The host and the guest may be required to present ID for verification. Guest(s) must be escorted at all times in the building and upon entering and leaving. Additionally, host and guest must sign out.

16 Even if no staff is present when you need to sign in or out, cards will be available. Please complete and deposit in the appropriate box. If no cards are available, any piece of paper with your name, your guest s name, the date and time you signed out is acceptable. Note: Over the years, we have determined that two guests per resident present is a comfortable limit for guest, noise, and general community issues. In some situations, fire codes related to occupancy may also be a factor. INTERNET USE There is a growing trend of students stealing movies and music from the Internet due to highspeed connections. The ULH, Inc. and the University of Louisville does not condone these actions and if you are caught downloading or sharing copyrighted files from the Internet, your Internet port will be shut down. Your port can be deactivated for as long as a week or to the rest of the year depending on the severity of the issue and how quickly you respond when you are made aware of the problem. In addition, the Dean of Students may take disciplinary action, which could result in forfeiture of your housing license. The signature on your housing license indicates you agree to the computer usage policy for U of L. All students receive information outlining the consequences for violating copyright laws. This information is available on the U of L web page. A first offense will result in the resident s port being shut down for one week. PETS Although it may be difficult to leave your pet at home, the sanitation and health risk to residents, as well as the potential harm to the animal itself, make it impossible to have pets on the premises. No pets or animals except for small fish aquariums (10 gallons or less, containing fish only) are permitted. Failure to comply could result in a fine up to $ and possible eviction. POSTING All signs and posters must be pre-approved by the Community Manager before they may be posted. Posters, signs, etc. can only be placed in designated areas. SMOKE DETECTORS The smoke detectors in your apartment/suite are very sensitive. When taking a shower, close the bathroom door to ensure the steam does not affect the detector. When cooking, be sure to use the fan above the stove. This could help prevent a grease fire. If your detector makes a beeping sound, the battery is low. Complete a maintenance request at the front desk as soon as possible to have the battery replaced. Any time a smoke detector sounds an alarm, you should respond to it as an emergency and proceed in a safe manner. Never disconnect the smoke detectors. Sometimes you may experience a false alarm. The smoke detectors can be set off by dust, an insect, or just may need routine cleaning. Open all windows to allow fresh air into the apartment/suite. It is better to err on the side of caution. Tampering with a smoke detector will result in disciplinary action.

17 SMOKING Non-smokers are often offended or physically irritated by the presence of smoke in their habitat. Smoking in the building (including the hallways, lounges, student rooms, dining room and stairwells) and outside the main entrance is prohibited. In additional U of L is a smoke free environment. The Health Promotion office at U of L offers smoking cessation classes and support groups. UNIVERSITY OF LOUISVILLE PROPERTIES ARE SMOKE-FREE FACILITIES! SOLICITATION In order to keep strangers off the floors and to protect your interests, ULH, Inc. does not permit any solicitation to occur. If at any time you find soliciting occurring on your floor, contact your RA or the front desk immediately. We ask that you meet pizza and other deliveries at front door where you can pick them up rather than have strangers on the floors. VANDALISM Willful destruction of property by a resident or guest is a violation and may result in disciplinary action, prosecution and immediate eviction. ACCOUNTABILITY DISCIPLINE We have a set of rules and guidelines at ULH, Inc. which must be adhered to if you wish to continue to live here. It is very important that you familiarize yourself with all rules and regulations and the material contained in this handbook, the student code of conduct and in your license. Since every resident will have received these rules, this is considered your warning. Part of the RAs, Residence Life Coordinator and Assistant Community Manager jobs involves making sure that the rules of the property are followed. At times it is not a pleasant job; however, it must be done to insure the safety of all residents and to help insure that we all get along well in such close quarters. ULH, Inc. operates in an adult atmosphere, thus, most residents will never find themselves involved with disciplinary action. The largest part of those who do require disciplinary action will simply need a verbal clarification or warning. For those persons whose behavior is such that it requires more attention, any or all of the following may occur: A private meeting with a staff member, a written warning (with copies to your file and possible the Dean of Students office) restriction from areas or events, relocation within the building, the community or to non-ulh, Inc. managed building, referral to the Community Manager, and/or Dean of Students office, eviction, and/or criminal prosecution. DISRUPTIVE BEHAVIOR Residents are expected to act in a manner that will not disturb the academic pursuits or infringe upon the privacy rights, health or safety of other persons. Understand that any activity that has a negative impact on a roommate/apartment mate, neighbors or others will not be tolerated. FAILURE TO COMPLY Each resident is required to follow all directives of the Property and/or University Staff and act in an appropriate and civil manner. Failure to accurately identify oneself to staff or comply with staff requests and directives will result in disciplinary action.

18 ASSAULT, PHYSICAL ABUSE AND HARASSMENT Physical, verbal and other abusive behavior or threats toward residents, staff and other is forbidden. Threats of any kind, racial or sexual harassment, malicious pranks or abusive namecalling are not permitted and will not be tolerated. Such conduct may be grounds for immediate disciplinary action, removal from the property, and criminal prosecution. GAMBLING Gambling is prohibited on the property, including all apartments/suites, common areas and grounds. GUESTS You are welcome to have guests visit you at ULH, Inc. Your visitors must abide by the rules and regulations of ULH, Inc., just as you would. You are directly responsible for communicating these policies to your guests and are responsible for their actions (whether you are with them or not). Guests not complying with ULH, Inc. policies will be asked to leave. Guests can be denied permission to remain in the building or may be prohibited from future visits if he or she creates a disturbance or violates any rule or regulation. The underlying assumption in ULH, Inc. is that residents have the capacity and desire to be selfdirecting and responsible members of their community. Residents enter the community as young adults who are responsible to, and in search of, opportunities for development and learning. Your floor is yours to use but not abuse. You have the freedom to make it work for you, coupled with the responsibility to keep it working for others. We hope the above guidelines enable you to enjoy your community in a safe environment. INTERIM RESTRICTIONS OR REMOVAL The Community Manager or a designee may remove students from their residences and deny access to the residence for an interim period pending ULH, Inc./University disciplinary proceedings or medical evaluation. Interim restriction or removal occurs when the Community Manager determines, in consultation (when possible) with the Dean of Students Office, that there is evidence that the continued presence of the person(s) in his/her residence poses a substantial threat to the person, to others or to the safety, stability and continuance of normal residence hall functions or University property. Interim restriction or removal is effective upon informing the person. Resident(s) removed or restricted on an interim basis will be given an opportunity to appear personally before the Assistant Community Manager or a designee within five (5) business days from the notice of the effective date of the interim removal or restriction, in order to discuss only the following: -Reliability of the information concerning the resident s conduct, including the matter of students identity and/or -Whether the conduct and the surrounding circumstances reasonably indicate that the continued presence of the resident(s) poses a substantial threat to the student, to others, or to the stability of normal University or residence hall functions. Unless otherwise determined by the Community Manager or designee, such interim restriction or removal shall remain in effect until a disciplinary hearing is held and an outcome is determined. If a student is not found responsible for any violation of a policy infraction and is readmitted to housing, he/she may be entitled for a refund for the time period they were removed from the hall. Any refunds for the time period are not automatic, and will be determined on a case by case basis by the Community Manager.