Safe Sharp Program: A Culture of Prevention
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1 Safe Sharp Program: A Culture of Prevention Ken Smith System Director of Safety kenneth.smith@sclhs.net Sisters of Charity of Leavenworth Health System, Inc. All rights reserved. 1
2 Safe Sharps: A Culture of Prevention Today s Objectives: Describe Program Foundation Describe Key Components of a Sharp Injury Prevention Campaign and Program Present Strategies Demonstrate Results Sustainable Culture of Prevention 2
3 Sharp Injury Prevention: Program Foundation Culture: Support Safety Core Value: Zero Harm One is too many Purpose: Cultivate A Sharp Handling Program that targets Zero Harm Goals Sharp injuries by 50% in 24 months Cultivate High Reliable Organizational (HRO) Methodologies into Safety Culture Benchmark: System/Care Site: 16,000 FTE s Metric: Sharp injury>osha definition 3
4 Sharp Injury Prevention: Commitment Leadership Commitment: System and all Care Sites System Goal: Reduce OSHA Injuries: 25% year 1 Development of BEST Practices using HRO Methodology Prevention, Detection Culture and Correction Safety and HRO Toolkit Zero Mind-set Continuous Learning High Reliability Prevention Resiliency Leadership Methods 4
5 Safety and HRO Toolkit: Commitment to Safety 5
6 Sharp Injury Prevention: Program Components Sharp Injury Prevention Committee All Care Sites, Clinics, System Diversity: RN s, Physicians, Safety, Employee Health, Supply Chain, PI, Infection Control Leadership: Executive CNO, VP-HR Charter: written plan Data: weekly/monthly/common Cause Analysis-Trend Weekly-Monthly meetings-report Costs The High Price of Sharps Injuries: According to CDC the average (nonconversion) sharp injury is $500-$3,000. Mental Stress Productivity Conversion: Large scale impact 6
7 Program Components Cont. Committee: Identify Best Practices = Safety Excellence Report All Events- Near-Miss (Good Catch) SWARM Team: 100% w/n shift-24 hours Include Senior leader Huddle: real time accountability Awareness and Promotional Campaign Communication: Meetings, Reports, Data, Daily-huddle Lessons Learned/Shared: Care Sites-Units Daily reporting of Days since last Sharp Injury Weekly call: asking and sharing information 7
8 Weekly Meeting Report Sharp Injuries YTD Days since last sharp Details: SBAR RN stuck self as he was activating safety device. 2. Near Miss: EVS mopping under bed and found, syringe with needle attached. Learning opportunities Promote near-miss reporting Reduce inventory Additional super users Increase training Activities Next Steps Follow through Until Completion Activities in process: - Reporting near-miss and shared lessons at Daily Huddle. - Improved accountability and real time SWARM. - Scheduling additional unit based Safety Coach training - New hire hands on training NEXT STEPS and FOLLOWUP 1. CCA being conducted on all needle sticks injuries year to date. Completed 2. 1:1 Training: Completed 3. Click for Safety video for 1MM Safety message 2/27/ Completed 8
9 Weekly Sharp and OSHA Data Report Sharps All Other OSHA Recordable Events Care Site # Sharps 12/20-12/31/16 # Sharps- Dec YTD Sharps Sharps as of 12/31/15 Days Since Last Sharp # All Other Recordables 12/20-12/31/16 # All Others Dec YTD All Other Recordables Other-Than- Sharps as of 12/31/15 SBC HHR MCB SAR ELO BTO DTE SJH TOTALS Avg
10 Program Components Cont. Standardized Equipment/Process Supply Chain: reduce inventory = <$ + > Efficiency Sharp Containers/Disposal/Service Education Standardized, Progressive Training: Orientation: Preceptor, Competency Unit-Level: 1:1 Device Instruction & Competency Resources: Vendor, Safety Coach, Educators, Super User Residents: Prevention Team, Huddle: Simulation Clinics, Home Health, Senior Care Monthly Promotional Topic/Focus Ongoing-Annual Refresher 10
11 Training and HRO TACTICS Cause Analysis Results Target > Prevention Peer Checking Teach back 5:1 Feedback 200% Accountability Reporting All Events Good Catch (Near-Miss) SBAR STAR= stop, think, act, review/reflect/respond Resiliency 11
12 Sharp Injury Prevention Be A STAR Stop: Handling Sharps is a High Risk Activity: Always Focus! Think: Prepare the patient and organize the work area. Get assistance with an unstable patient Act Safely: SHOUT OUT FOR SHARPS. Verbalize: Sharp in Hand to help focus on the task. CLICK TO SAFETY! Immediately activate safety device; feel and hear device engage. Do Not Recap needles. Keep sharps in view and under your control: keep your eye on it! Dispose immediately: do not set a sharp down; keep it pointed away. Review: Visually inspect for sharps in trays, beds and waste receptacles. Do not multi-task with a sharp in hand. 12
13 Sharp Injury Prevention: Campaign Methods Identify Positive Improvements: Contributions, Recognition: Staff, Units, Care Sites Awareness Campaign: Promotions: Marketing, Awards Daily Reporting-Huddle: Focused Topic Presentations: Status and Data Reports Campaign Promotions: Videos, Posters, Give-Aways, Prizes, Web Page Resources SOS=Shout out for Sharps 1=2 (one is too many) Safety Week, Fair, Cart Click it Don t Stick it 1 Minute Messages One sharp One Time 13
14 CDC Poster: Let s get to the Point Sharps Safety begins with you. BE PREPARED: Prepare the patient and organize the work area with prevention in mind. Be Focused: Do Not Multi-task with a Sharp; Say (out loud): Sharp in hand SOS = Shout out for Sharps BE AWARE: Keep exposed sharps in view and under your control. Visually inspect for unprotected sharps in trays, beds and waste receptacles. Use Safe Zones. DISPOSE WITH CARE. Be responsible for the sharps you use. Activate safety features. Dispose in sharps containers. 14
15 1M Message: One Minute Message Eliminate Sharp Injuries in 2017! Preventing sharps injuries is the best way to protect yourself from infection! 15
16 Sharp Injury Prevention: Results Process Improvements Surgery Resident Program Training Leading Indicators Data: OSHA RIR RIR: 2016 YTD 2.44/10 Locations Sharps: <58%; 30 months Data/metrics and Positive Results: Daily reporting of Days since last Sharp Injury Weekly call and Report: asking and sharing information Monthly Dashboard: Are we meeting our goals? 16
17 Challenges and Lessons Learned Culture Shift: Use Change Management, Keep Positive!! Inventory/Changes Review team: Training Training: Orientation Residents 1:1 Competency checking Unstable Patients: Use 2 or > Surgery: Active Champion Common Cause: Data Analysis Resources Continuous Learning Attitude: Use Resources Compliancy!!! Just say NO and Refuse to Give in! 17
18 Outcomes Sharps Event Reduction Summary Key Drivers Safety Culture Intervention/Change Concepts Safety Recognition Campaigns Sharp Free Awards Share Experiences In/Outside Associate Involvement Promotion/Awareness Share all Action plans Reduce Sharp Injuries 58% in first 30 months Resiliency/Containment/ Correction Education/Training SWARM methods 100% Reviews within shift Immediate reporting to Execs Immediate changes/sbar Identify repeats Error Prevention trainings Vendor one on one trainings all shifts, all the time Residents repeated trainings Safety leaders/ managers Detection/Prevention Dashboards Daily days since last sharp Weekly meetings Near miss focusing Leading indicators Leadership Present regularly on CEO calls Execs report CMO/CNO calls Physician champions Physician Safety Leadership System Safety Council 18
19 Sustainable Culture of Prevention Safety Culture = Zero Harm Mindset Providing Safety Excellence to Patients and Staff Continually Learning: Near-Miss Reporting, CCA Communications, Education: simulation and competency Unit based/task focus HRO microsystems Service Level Ownership and Accountabilities Improved Process for CQI, Sustainability Real time huddles/education-peer checking Observations and Behaviors: 200% Accountability Just Culture = Accountability 19
20 The End 20
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