NYPress. Introducing the. NewYork-Presbyterian

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1 NYPress The newsletter for employees and friends of /Queens Volume 1, Issue 1 November/December 2015 Introducing the NEW

Welcome from Dr. Steven J. Corwin and Dr. Laura L. Forese Inside This Issue p.

December 2015 NYPress is published by the Department of Public Affairs and Marketing.

org /Queens NYPress 2 NOVEMBER / DECEMBER 2015 The holiday season is upon us, and we

Working as a team, we have achieved a tremendous amount and have reached a

That is why we are also celebrating new beginnings!

Over the last two years, our delivery system has evolved and expanded rapidly.

and Columbia, we have continued to work on Dr. Steven J.

quality hospitals in every geography that we serve.

quality, most compassionate care in the nation.

contribution to making amazing things Dr. Laura L.

We thank you and wish you and your loved ones a joyous holiday season, and a happy,

Forese, MD Executive Vice President and Chief Operating Officer Happy Holidays

Mills The management, employees, medical staff, and volunteers of / Queens finish

Besides this close alignment with one of the nation s premier academic medical

2 Welcome from Dr. Steven J. Corwin and Dr. Laura L. Forese Inside This Issue p.3 WESTCHESTER COUNTY QUEENS MANHATTAN HATTAN N An Integrated Academic Health Care System p.6 People, Places, and Programs at NYP/Queens NYPress Volume 1, Issue 1 November / December 2015 NYPress is published by the Department of Public Affairs and Marketing. To submit ideas or for questions related to NYPress, jas9205@nyp.org /Queens NYPress 2 NOVEMBER / DECEMBER 2015 The holiday season is upon us, and we celebrate the end of a dynamic and successful Working as a team, we have achieved a tremendous amount and have reached a significant milestone in our development as an enterprise. That is why we are also celebrating new beginnings! We are excited to share this NYPress issue about the NEW! Over the last two years, our delivery system has evolved and expanded rapidly. We have doubled in size, and together with our medical school partners, Weill Cornell and Columbia, we have continued to work on Dr. Steven J. Corwin creating an integrated, academic health care delivery system with the highest quality hospitals in every geography that we serve. Toward that end, we are also launching our first issues of NYPress at NYP/Queens, NYP/Lawrence, and NYP/Hudson Valley. There is much more to be accomplished and we are excited about the opportunities that lie ahead. We look forward to working with all of you as we aspire to provide the highest quality, most compassionate care in the nation. This is also the perfect time to express our gratitude and congratulations to the entire team. We have had an extraordinary year, and every one of you should feel proud of your contribution to making amazing things Dr. Laura L. Forese happen for our patients and families across the region. We thank you and wish you and your loved ones a joyous holiday season, and a happy, healthy new year. Steven J. Corwin, MD President and Chief Executive Officer Laura L. Forese, MD Executive Vice President and Chief Operating Officer Happy Holidays Message from Stephen S. Mills The management, employees, medical staff, and volunteers of / Queens finish 2015 with a revitalized energy as we celebrate our union with Hospital. Besides this close alignment with one of the nation s premier academic medical centers, we now are enjoying the benefits of an enhanced alliance with our academic partner, Weill Cornell Medicine. NYP/Queens is a community teaching hospital of exceptional quality and warmth, defined by its caring outreach to the people throughout the Queens community. We are increasingly recognized for our excellence in performance and the access we provide to patients. Our hospital is now empowered with new opportunities to bring the best in clinical care to people in this region. Our close relationship with Hospital and Weill Cornell Medical College (Weill Cornell Medicine) enables us to deliver seamlessly the highest quality of care to the families and individuals we serve. We are thankful this holiday season for the newly formed integration with Hospital and the unfolding opportunities which await us in Please join me in celebrating the present and future success of the NEW /Queens. Stephen S. Mills, FACHE President /Queens

3 Introducing the NEW...an integrated academic health care system has reached a signiﬁcant milestone in its growth and development. Our health care environment is dynamic, competitive, and complex. Given these challenges, in order to realize our vision of delivering the highest quality, most compassionate patient care, we must build on our foundation to create the best integrated academic health care enterprise in the nation. Steven J. Corwin, MD President and CEO WESTCHESTER COUNTY QUEENS MANHATTAN HATTAN N Hospital Campuses Regional Hospital Network Physician Services in collaboration with ColumbiaDoctors and Weill Cornell Medicine Community and Population Health NOVEMBER / DECEMBER NYPress

The NEW : A New Structure The last few months have brought significant change to NYP, as well as much opportunity.

Given our dynamic and complex health care environment, our strategy for becoming the preeminent academic medical center in the nation is tied to our ability to create the highest quality, most

Toward that end, we have been working with our medical school partners, Weill Cornell and Columbia, on establishing the very best hospitals in each geographic region that we serve.

They reflect a new way of thinking about our growing enterprise, and our new structure will position NYP to achieve its aspirational goals.

4 The NEW : A New Structure The last few months have brought significant change to NYP, as well as much opportunity. We have been embracing this change and are focused on moving forward as we aspire to provide the nation s highest quality, most compassionate patient care. Given our dynamic and complex health care environment, our strategy for becoming the preeminent academic medical center in the nation is tied to our ability to create the highest quality, most patient-centered, integrated academic health care system. Toward that end, we have been working with our medical school partners, Weill Cornell and Columbia, on establishing the very best hospitals in each geographic region that we serve. To support our exponential growth and advance s culture and strategic direction, a number of important organizational and leadership changes were made. They reflect a new way of thinking about our growing enterprise, and our new structure will position NYP to achieve its aspirational goals. Over the past year and a half, closer relationships have been developed with what are now our Regional Network Hospitals NYP/Lawrence Hospital, NYP/ Hudson Valley Hospital, and NYP/Queens. We plan to implement the same model at New York Methodist Hospital in Brooklyn by mid Hospital Regional Hospital Network Physician Services Community and Population Health Hospital The academic medical hub of our enterprise, NewYork- Presbyterian Hospital includes our six campuses: NYP/ Columbia, NYP/Weill Cornell, NYP/Allen, NYP/Morgan Stanley Children s Hospital, NYP/Lower Manhattan, and NYP/Westchester. Physician Services This represents s organized physician venture to broaden and expand health care delivery in our region. It includes our recently established NewYork- Presbyterian Medical Groups (NYPMG): NYPMG/Westchester, affiliated with NYP/Lawrence; NYPMG/Hudson Valley, affiliated with NYP/Hudson Valley; and NYPMG/Queens, affiliated with NYP/Queens. These Medical Groups focus on primary care and will collaborate with the specialists in Weill Cornell Medicine Physicians and ColumbiaDoctors. To support our exponential growth and advance s culture and strategic direction, a number of important organizational and leadership changes were made, reflecting a new way of thinking about our growing enterprise. Regional Hospital Network The Regional Hospital Network replaces what has historically been referred to as Healthcare System. It comprises NYP/Lawrence, NYP/Hudson Valley, and NYP/Queens. The remaining affiliates acute care hospitals, nursing homes, and specialty institutions will also be managed under the Regional Hospital Network. Community and Population Health This Division includes all of our Ambulatory Care Network sites and operations, our community programs and initiatives, our Medicaid Delivery System Reform Incentive Program (DSRIP), and our management of NewYork Quality Care, the Accountable Care Organization (ACO) jointly established earlier this year by, Weill Cornell, and Columbia. NYPress 4 NOVEMBER / DECEMBER 2015

5 ...Same Culture of We Put Patients First Care and Caring at /Queens At whether care is being delivered at our academic campuses, our Regional Hospitals, in physician practices, or in our community outpatient sites our Culture is defined by a set of core values that guide everything we do in our interactions with our patients, their family members, and with each other. The strength of the NYP Culture and living these core values enable us to work together as a team to deliver the best care possible, while meeting the challenges ahead. To the Care Team at NYP/Queens: I am writing to sh are my experience in the Maternal Tr and in the Mother/ iage Unit after becoming suddbaby Unit. I came into the hospital by enly very ill. I wa s scared and sick, ambulance pregnant. I was in and 26 weeks stantly given a bed, hooked up to a feta started on IV. My l monitor, and illness continued, and your head nu amazing. She was rs e on duty was calm, cool, collected, supportive, and at could have asked fo tentive - all I r and more. As my illness wasn t improving, I went into contractions an be moved onto the un d need it. While I felt muc h better after some tim ed to was still causing co ntractions and I wa s likely very dehydr e, my baby given a bed rapidly, ated. We were and my boyfriend wa s given a comfortable was allowed to stay recliner and with me. I was so gr ateful for this! We by nurses all night, we re also seen given good food, and were generally well taken care of. informed and I could go on, but ju st wanted to let you and your staff know appreciative my bo how yfriend and I are of the outstanding atte we received at your nt ion and care hospital. In a very scary time and at an hospital, your staff unfamiliar went above and beyo nd to make our tim and comfortable as e there as easy possible. It s the bi g and little things difference; we receiv that make a ed many of both. Pl ease pass on my th everyone who saw us anks again to during that period. They will not be fo rgotten. Most sincerely, A Grateful Patient NOVEMBER / DECEMBER NYPress

@ Employees Celebrate New Relationship with (From left) Dr.

Laura Forese, Executive Vice President and Chief Operating Officer, NewYorkPresbyterian; and Dr.

Officer, and a member of the NYP/Queens Board of Trustees.

with NYP, which became official July 1, 2015, and the rebranding of the Hospital.

annual gala of / Queens held at Citi Field on November 17.

outstanding individuals who have had a major impact on the advancement of patient care, medical

/Queens has been a long-standing beneficiary of NYP/Queens President Stephen S.

William Chiang NYPress 6 NOVEMBER / DECEMBER 2015 the Chiangs generosity. Mr.

appointed Board following the NYP integration.

recognized for the breadth and dimension of his contributions during the 40 years he has been with

6 @ Employees Celebrate New Relationship with (From left) Dr. Ruby Malva, President, NYP/Queens Medical Society; Stephen Mills, President, NYP/Queens; Dr. Laura Forese, Executive Vice President and Chief Operating Officer, NewYorkPresbyterian; and Dr. Michael Nochomovitz, Senior Vice President, Chief Clinical Integration and Network Development Officer, and a member of the NYP/Queens Board of Trustees. Nearly 3,000 /Queens employees turned out on October 7th for a party to celebrate the integration with NYP, which became official July 1, 2015, and the rebranding of the Hospital. Annual Gala Supports Expansion of Cancer Program More than 550 guests were on hand for the 2015 annual gala of / Queens held at Citi Field on November 17. The event raised more than $800,000 to support the continued expansion of the Hospital s comprehensive cancer program. William and Linda Chiang received the Hospital s Pacesetter award, which is presented each year to outstanding individuals who have had a major impact on the advancement of patient care, medical education, research, or the health and well-being of the community. /Queens has been a long-standing beneficiary of NYP/Queens President Stephen S. Mills and Jaclyn Mucaria, Chief Operating Officer (far right), with Gala honorees Linda and William Chiang NYPress 6 NOVEMBER / DECEMBER 2015 the Chiangs generosity. Mr. Chiang has served on the Hospital s Board of Trustees since 2004 and is a Trustee on the newly appointed Board following the NYP integration. The Theresa Lang Award was presented to William Wolff, MD, Chairman of Radiology, who was recognized for the breadth and dimension of his contributions during the 40 years he has been with the Hospital. Dr. Wolff has served as Chairman of Radiology for the past 18 years, building a strong, highly talented team that has established radiologic services of unparalleled quality at NYP/Queens. Gala attendees include (from left) Dr. Laura L. Forese, Executive Vice President and Chief Operating Officer,, Dr. Ruby Malva, Karen Wolff, and honoree Dr. William Wolff Dr. Laura L. Forese, Gary J. Zuar, Chairman of the Board of Trustees, NYP/Queens, and Stephen S. Mills

@ NYP/Queens Named a Top Performing Hospital The Joint Commission has recognized NYP/Queens as a 2014 Top Performer on Key Quality Measures for attaining excellence on accountability measure

Delivering the right treatment in the right way at the right time is a cornerstone of high-quality health care.

Chassin, MD, FACP, MPP, MPH, President and CEO, The Joint Commission.

7 @ NYP/Queens Named a Top Performing Hospital The Joint Commission has recognized NYP/Queens as a 2014 Top Performer on Key Quality Measures for attaining excellence on accountability measure performance in heart attack, heart failure, pneumonia, surgical care, stroke, and perinatal care (based on 2014 data). Delivering the right treatment in the right way at the right time is a cornerstone of high-quality health care. I commend the efforts of NewYork- Presbyterian/Queens for their excellent performance on the use of evidence-based interventions, says Mark R. Chassin, MD, FACP, MPP, MPH, President and CEO, The Joint Commission. As a Top Performer, NYP/ Queens is listed in The Joint Commission s 2015 Annual Report: America s Hospitals: Improving Quality and Safety, as well as on The Joint Commission website and its Quality Check website. This wonderful achievement demonstrates the Hospital s commitment to providing patient care based on best practices, says Stephen Mills, President. Congratulations to our employees, who have established a high quality and safe environment in which to provide outstanding patient care. Top Honors for NYP/ Queens Medical Resident Mari Suzuki, MD, a senior medical resident with NYP/Queens, was awarded first prize in the Young Investigator Poster Competition at the 24th Annual Scientific & Clinical Congress of the American Association of Clinical Endocrinologists held this past May. Dr. Suzuki s research Dr. Mari Suzuki involved a warning by the FDA that certain type 2 diabetes medicines may lead to ketoacidosis, a serious condition where the body produces high levels of blood acids called ketones that may require hospitalization. In collaboration with Daniel Lorber, MD, Director of Endocrinology, and Joseph M. Tibaldi, MD, a subspecialist in endocrinology, diabetes and metabolism, at NYP/Queens, Dr. Suzuki looked at the potential complication in type 1 diabetes to better understand the risk to patients who take these medicines sodium-glucose cotransporter-2 inhibitors developing diabetic ketoacidosis, as well as appropriate diagnostic testing and treatment. Bringing Books to Life Laughter rang out in the halls of the Theresa Lang Children s Center at NYP/Queens when award-winning children s author and poet Darren Sardelli performed there in October. Children and their parents crowded into the Children s Center s waiting room so that all could participate. Mr. Sardelli challenged them to use creativity and express their feelings when they write or draw. Serving as an example, he brought his own poetry to life by acting out a few of his works truly exciting and inspiring the audience and engaging the children, who asked many questions. The performance, organized by Jacqueline Cahill, Director of Volunteers at NYP/Queens, was a Patient Experience event. Ms. Cahill was assisted by Virginia Bennett, Assistant Nurse Manager for the Children s Center. The Theresa Lang Children s Center at NYP/Queens hosts approximately 20,000 visits each year from children ranging in age from newborn to 21 years. The Center s health care professionals provide wellness visits, as well as pediatric care in cardiology, neurology, nephrology, endocrinology, or gastrointestinal issues. Children s author and poet Darren Sardelli with Jennie Abrams, Eba Gonzalez, Raven Watson, Virginia Bennett, and Jacqueline Cahill, in the Theresa Lang Children s Center Honoring Decades of Service /Queens has a long heritage in Queens, and a strong culture that has kept many employees working there over many years of service. The Hospital s annual Employee Recognition Dinner on October 21st honored 143 employees who celebrated anniversary decades ranging from 40 years to 5 years. President Stephen Mills praised the group in a talk at the dinner, which was attended by 260 staff members, employees, and guests. Among those honored for longest years of service are: 40 Years Jeanette Bates Bacteriology Bertram Carter Radiation Oncology Rammohan Gumpeni, MD Medical Service Janice Harty Emergency Room 35 Years Eileen Allen Case Management Elaine Antonelli Operating Room Ronald Combs Surgery/Physician Assistant Clark Dumornay Radiology Marcia Koch Non-Invasive Cardiology Josephine Kulogowski Satellite Dialysis Center Gerald Pascarelli Health Information Management 30 Years Janet Buzeta MICU Catherine Campbell Ambulatory Surgery Elizabeth Deguzman Chemistry Joseph Faraci Environmental Sciences Patricia Fava MIS Cheryl Herrmann Labor & Delivery Laurel Hoffman Satellite Dialysis Center Dolores Hogan Case Management Vevia Jamieson Pediatrics Margaret Kalar Medical Service Susan Limonata Emergency Room Shirley Malewicz Finance Laura Manuzon EPS Lab Rochelle McNeal CDL Roberta Ng Transfusion Services Joanne Tercovich Obstetrics/Post-Partum Grace Van-Ess Patient Accounts Olivia Ventura Case Management Kevin Wilkin Pharmacy NOVEMBER / DECEMBER NYPress

8 Season s Greetings To our growing NYP family. Wishing you and your loved ones a happy and healthy holiday season. Steven J. Corwin, MD President and Chief Executive Officer Laura L. Forese, MD Executive Vice President and Chief Operating Officer

NewYork-Presbyterian An Academic, Integrated Delivery System. April 2017

NewYork-Presbyterian An Academic, Integrated Delivery System. April 2017 An Academic, Integrated Delivery System April 2017 Laura Forese, MD EVP and COO Hospital has 6 Campuses Across Manhattan and Westchester 2 NYPH: A Major Academic Medical Center (2016) Key Facts Inpatient