2005 Community Service Plan

Transcription

1 2005 Community Service Plan 169 Riverside Drive Binghamton, NY (607)

2 MESSAGE from the CEO Dear Friends, Providing community benefit is an important part of our Mission. It represents a vital link to our community and our neighbors. Every year we learn the importance of depending upon each other in times of need. Natural disasters on a national or global scale, or the needs right here in our own community, demonstrate the importance of working together to make our community a better place to live. As a leading health care provider, each year we provide millions of dollars in charity care and health education programs to our community. In addition, we are constantly measuring the needs of our community and developing programs and services that help meet community need. Lourdes is pleased to provide this report to the community on the services provided during 2005 that address the Community s Health Status and Health Priorities. We look forward to continuing to partner with the community as we look to the future. Our relationships inspire us and make our community a stronger and healthier place to live. Priorities for the Year During , Lourdes collaborated with community agencies under the direction of the New York State Health Department and County Health Departments, in the development of a Community Health Assessment. Public health issues and contributing factors, underlying causes to health status, and diseases were identified. This report to the Community demonstrates how Lourdes has worked over the last year to help the Greater Binghamton community in the following key community health areas: Maternal/Child/Adolescent Health Behavioral/Mental Health Preventing & Managing Chronic Disease, including cancer, diabetes, pneumonia, asthma, cardiovascular disease/stroke, and obesity Frail & Elderly Access to Healthcare John D. O Neil President & Chief Executive Officer

3 The following chart gives an overview of some of the programs and services Lourdes offers that impact the community s health Program Maternal/Child/Adolescent Health status. More information about these programs is available on our website. Person s Served DeMarillac Prenatal Program Over 9,700 visits DePaul Pediatric Program Over 5,700 visits Center for Oral Health 1,900 patients, 3,200 visits Parents And Children Together (PACT) 286 Families Family Support Program - Families and Schools Together (FAST) 5 School Districts 61 Families, including 81 parents & 158 children School Supply Program 668 children Behavioral/Mental Health The Corner for Youth and Family Services Mental Health Juvenile Justice Project (MHJJ) Student Assistance Program Alcohol & Drug Education Prevention Program 238 Youth & Families 252 Youth & Families 5 area school districts 8,233 students 471 parents, 5,637 students, 348 Community Members Preventing & Managing Chronic Disease Cancer Breast Cancer Screening Over 11,500 Intensity Modulated Radiation Therapy 250 Treatments Mission in Motion 2,784 patients Diabetes Community Education, support groups Over 2,000 Infectious Disease/Pneumonia Influenza Vaccines Over 21,000 Frail & Elderly Hospice Palliative Care Over 38,000 visits Nearly 400 patients & families Access To Healthcare Patient Financial Assistance Program Over 2,600 patients Discounted self-pay accounts 17,500 patients Medicaid Facilitated Enrollment 500 screened for eligibility: resulting in 169 enrolled in Medicaid, 107 enrolled in Family Health Plus Medical Staff donations to the poor & vulnerable $16,900 Health Fairs Over 4,000 persons served Mission in Motion Over 2,784

4 In addition to these specific Lourdes programs, we were also involved in a variety of community coalitions and efforts to address community needs: Lourdes is an active partner in the Steps to a Healthier NY consortium. Steps is part of a national health promotion and disease prevention initiative (Steps to a Healthier US). This program aims at helping Americans live healthier, longer, better lives by reducing the burden of diabetes, obesity and asthma by addressing three related risk factors: physical inactivity, poor nutrition and tobacco use. Locally, Lourdes has been involved with Steps to a Healthier NY through events such as BC Walks for the Gold (physical activity), and various diabetes initiatives which address diabetes and obesity. Lourdes has been active in reducing heart disease through activities such as Mission Meltaway (diet/nutrition) and the hospital s recent change to become the area s first smoke free health care facility (tobacco cessation/education/ systems change) Lourdes Regional Cancer Center provided outreach and education services for breast, cervical and colorectal cancer through the Healthy Living Partnership, community health fairs, and support groups. Lourdes addressed the needs of the frail and elderly and their families through many venues, among which were participation in the Aging Futures community-wide coalition whose mission is to address the needs of the senior population in the community. Lourdes received a $10,000 grant from this coalition to pilot a Return to Home Care Caregiver program which is designed to provide support to caregivers and decrease unnecessary readmissions to the hospital. In June of 2005 Lourdes provided the leadership to form the Southern Tier End of Life Coalition, whose mission is to improve the quality of life at the end of life. Lourdes partnership with the Cover the Uninsured Week Coalition resulted in ongoing education and increased access to care for the uninsured and underinsured through a variety of activities, including health fairs, providing facilitated enrollment sessions, an interfaith event, and media coverage. Lourdes is committed to providing quality care to everyone we serve. By instituting a number of quality improvement initiatives, Lourdes continues to offer improved community health status. Cardiovascular disease, including stroke and heart failure, remains a significant health concern locally and nationally. Through Lourdes heart failure disease

5 management programs and home care heart failure program Lourdes met or exceeded local and New York State clinical outcomes for Heart Failure, Pneumonia, and Surgical Site Infection. Additionally, Lourdes was designated a Stroke Center, by the New York State Health Department in March Infectious Disease & Pneumonia Lourdes participated in the Institute for Healthcare Improvement (IHI) 100k Lives Campaign, and was recently designated as a mentor hospital, in recognition of our efforts and results with the campaign. Issues being addressed through the campaign include ventilator acquired pneumonia, acute myocardial infarctions, preventing central line infections and preventing adverse drug events. Lourdes Financial Commitment to the Community 2005 CALENDAR YEAR Charity Care Free Care...$3,422,902 Community Benefit Programs...$8,453,093 Total Charity Care... $11,875,995 Bad Debt... $7,246,000 Medicaid Shortfall... $6,682,285 Medicare Shortfall... $9,945,160 Our Mission Our Lady of Lourdes Memorial Hospital, Inc., is a community, not for profit system sponsored by Ascension Health and rooted in the tradition of the Daughters of Charity of St. Vincent depaul. As a Catholic entity, Lourdes is guided by the moral and ethical teachings of the Roman Catholic Church. Lourdes goal is to provide the highest quality health care to all who need it, particularly care for the poor and vulnerable. Lourdes is committed to being a well run organization. Lourdes commits to promoting a healthier community through collaboration with Medical Staff and members of the communities it serves.

6 Core Values SERVICE OF THE POOR WISDOM Generosity of spirit, especially for persons most in need. Integrating excellence and stewardship. REVERENCE Courageous innovation. Respect and compassion for the dignity and diversity of life. INTEGRITY CREATIVITY DEDICATION Affirming the hope and joy of our ministry. Inspiring trust through personal leadership. ABOUT Lourdes For 80 years, Lourdes has been a cornerstone of our community, offering resources that have made a difference. With our spiritual, Catholic faith tradition, Lourdes Hospital provides the compassionate care that every patient deserves. Lourdes is more than an inpatient acute care hospital we are an outpatient ambulatory surgery center we are a Regional Cancer Center. We provide Palliative Care and Hospice Care, an orthopedics program, diabetes care, home health care, and much more. Reaching beyond the boundaries of our main campus, Lourdes has established a network of primary care physician offices at convenient sites throughout the region. The Mission In Motion and Mobile Mammography programs, which provide primary care cancer screening services and mobile mammography through two mobile medical vans, makes health care accessible to rural populations. Lourdes is also a member of Ascension Health, the largest, Catholic, nonprofit healthcare system in the nation with more than 107,000 associates represented across 20 states and the District of Columbia. Much has changed in the community and at Lourdes since the Daughters of Charity opened a small 25-bed hospital on Riverside Drive 80 years ago, but one thing remains constant: the commitment and Mission of caring found here each and every day. HEALTHCARE THAT IS SAFE. HEALTHCARE THAT LEAVES NO ONE BEHIND.