Tectonic Tech Changes in Home Care & 5 Simple, Practical Tips to Compete
|
|
|
- Logan Shaw
- 6 years ago
- Views:
Transcription
1 WORKING DRAFT Last Modified 11/22/2011 9:20:51 PM Pacific Standard Time Printed Tectonic Tech Changes in Home Care & 5 Simple, Practical Tips to Compete
2 Tool This Presentation: Helping Heroes Like You 2
3 Tool Helping Heroes Like You 3
4 About Me Originally a published Botany Research Scientist Previously VP Marketing for a private-duty national franchise brand with 200+ locations Managed a 700 client regional private-duty agency in Pennsylvania w/ $20M revenue Launched 50 new offices with <10% failure Helping Heroes Like You 4
5 About ClearCare Mission: Empower home care agencies to operate efficiently and grow, and to improve healthcare and aging. Located in Silicon Valley, San Francisco 120+ employees, former agency owners and top tech talent $100k/week Product Engineering = the fastest product innovation Large and Local Brands Trust ClearCare Helping Heroes Like You 5
6 The ClearCare Platform Helping Heroes Like You 6
7 The Impact Series Tool Helping Heroes Like You 7
8 Our changing landscape 2015 was a challenging year for home care Regulations squeezed margins (ACA, Companion Exemption) More pressure ahead (minimum wage, state regs, OT for office staff) Value-based purchasing trend is heating up Helping Heroes Like You 8
9 Our Healthcare Continuum Remains Segmented Primary Care Specialist Care & Ambulatory Acute Care Post Acute Long Term Care Home Health & Hospice House Calls & TeleHealth Home Care & Family Caregiving The Border Fence Data Integration Care Coordination Network Management Reimbursement 9
10 Helping Heroes Like You 10
11 Andrey Ostrovsky, MD Chief Medical Officer for Medicaid Former CEO Care At Hand Helping Heroes Like You 11
12 The Value of Home Care Tool Home Care Association of America The Value of Home Care released May 2016 Helping Heroes Like You 12
13 The In Home Study 1. Partnered with Right at Home & Harvard Medical School 2. Designed to help home care providers identify acute clinical changes in condition 3. Manage that condition in home to avoid a costly hospitalization Helping Heroes Like You 13
14 Telephony Checklist 1. Caregiver is asked at the end of the shift Does the client seem different than usual? Has there been a change in mobility, eating or drinking, toileting, skin condition or increase in swelling? Press 1 for yes, 2 for no. 2. If 1, the full checklist is completed. 1. Response is routed to the Care Manager and a task is created in the ClearCare platform. Helping Heroes Like You 14
15 Findings 1. A change in condition was found in 2% of all shifts or 1.9 changes per care recipient. 2. Caregivers felt enthusiastic about the intervention, the checklist did not add much time to the clock-out process, and enjoyed having a larger role in the overall care of the care recipient. 3. Of the ~4,500 changes in condition, the following were most prevalent: 1. 40% seeming different (i.e., talking or alertness) 2. 20% mobility changes 3. 16% skin condition changes 4. 14% eating and drinking changes 5. 10% toileting changes Helping Heroes Like You 15
16 Helping Heroes Like You 16
17 Next Steps 1. Scale to 100,000 care recipients across 200 Right at Home agencies 2. Randomized trial underway 3. Cross reference Medicare claims data between clients under the triage protocols and the control group 4. Follow up publication in 2017 Helping Heroes Like You 17
18 Download the In Home Study Tool Helping Heroes Like You 18
19 echnology is changing our industry has changed Helping Heroes Like You 19
20 New, technology-focused entrants promise innovative models Client First New Tech First Entrants $23 million financing June 2015 $42 million financing August 2016 ($62M total) $60 million ($75M total) September 2016 Helping Heroes Like You
21 These companies need to be taken seriously.. I think the Honor and Hometeams of the world are really good at hype, When you see this huge investment in ClearCare, it s really a huge investment in the home care incumbents. -Geoff Nudd, Founder & CEO, ClearCare Helping Heroes Like You 21
22 Helping Heroes Like You 22
23 Helping Heroes Like You 23
24 Helping Heroes Like You 24
25 Helping Heroes Like You 25
26 Helping Heroes Like You 26
27 Helping Heroes Like You 27
28 Helping Heroes Like You 28
29 Helping Heroes Like You 29
30 The Tech Entrant Playbook Market share first, profit margins second Success in 1 geo-metro results in larger rounds of capital Put profit margin pressure on incumbent client first agencies (you) Lock-up and command the supply of caregivers Helping Heroes Like You 30
31 The good news You can punch back! Helping Heroes Like You 31
32 Growth is good Helping Heroes Like You 32
33 5 Practical Programs to Punch Back 1. Innovate to Differentiate? 2. How competitively priced are you? 3. Are you offering the Veteran A&A pension benefit? 4. Are you earning tax credits for caregiver hires? 5. Marketing Monthly program Helping Heroes Like You 33
34 Tactic #1: Innovate = Differentiate Helping Heroes Like You 34
35 Let s re-imagine the delivery of services 1 2 Food Medical/ Wellness 3 4 Errands/Other Transport
36 Primary Care Physician (PCP) Visits How do your caregivers deliver these today? What about psychiatrist / mental health?
37
38 Expand your scope of service Home and local services (in 50 states) Free to use Find: Handymen Singing Lesson Tai Chi Lessons Any project!
39
40
41
42
43
44
45
46
47 Tactic #2: Right Pricing Helping Heroes Like You 47
48 % Rank Percentage of scores (competitor rates) falling at or below a specific score Specific score = your rate Sweet spot = 20 th - 40 th percentile 0% 50% 100% Helping Heroes Like You 48
49 Pricing Data Shows The higher your price, generally the higher your revenue But, once over the 80 th % you could be high priced If you re between 20 th 40 th %, you re right priced If you re in the 0% rank, you re likely starving your business Helping Heroes Like You 49
50 Rate Change Mechanics A B C CG Rate Office Fee Total $10 $10 $20 $10 $11 $21 Total Cost Change Revenue Change GPM Change N/A N/A N/A 5% 10% 18% $10 $12 $22 10% 20% 33% *Model assumes 33% GPM, no change in cost, all clients converted to new pricing. A 5% change in your total cost of care could mean a +10% change in your revenue and a +18% change in your gross profit. Helping Heroes Like You 50
51 The Cost Constant Current Rate Change A Change Hourly Rate $20 $21 +5% Expenses (66%) $13.20 $ % Revenue per hour $6.80 $ % The trick is your expenses stay constant post-rate change. Helping Heroes Like You 51
52 Tool Right Pricing Workbook Model: Helping Heroes Like You 52
53 Best Practices 1. Run a thorough competitive analysis 2. You ll be tempted to grandfather clients with your old rates only by exception 3. Communicate via in-person 4. Rate changes are very inelastic (clients will not run for the hills) 1. Less than 5% of clients attrite if the TCC change is <10% Helping Heroes Like You 53
54 Offer these when raising rates The Family Room CareGuard Active Monitoring Pay Electronically Helping Heroes Like You 54
55 Tactic #3: Find $ for Veterans Helping Heroes Like You 55
56 Three Resources Tools forums, advocacy pre-qualify, file hour training
57 Aid & Attendance Pension Benefit Overview Veterans Administration - Aid & Attendance Pension to assist wartime veterans and their surviving spouses who: Require the Aid & Attendance of another person to assist with aspects of daily living. On average, the turnaround process is 9 months if filing through the VA This tax free benefit has been available since the early 1950s.
58 The Maximum Award for 2016 A Surviving Spouse can receive up to $1,149 per month A Veteran can receive up to $1,788 per month A Veteran with a Spouse can receive up to $2,120 per month Well Veteran with an ill Spouse can receive up to $1,406 per month Can be spent on Home Care, AL/IL, Home Health, other out of pocket medical expenses
59 Cash What can the benefit be spent on? Can spend the benefit on anything. Can be spent on: Home Care Assisted Living / Independent Living, & Nursing Home Home Health Other Out of Pocket Medical Expenses ClearCare, Inc. 2014
60 What determines eligibility? Income Asset Medical Meet Criteria? Yes, move to Income Meet Criteria? Yes, move to Asset Veteran Meet Criteria? Yes, move to medical VA states months for award ERBC averages 4 months
61 What is income? The #1 Error when filing Income MINUS Regularly Occurring, Unreimbursed Medical Expenses as long as you meet the Criteria for Aid and Attendance
62 Three Resources Tools forums, advocacy pre-qualify, file hour training
63 Tactic #4: Earn Tax Credits for hiring caregiver Helping Heroes Like You 63
64 WORK OPPORTUNITY TAX CREDITS The Work Opportunity Tax Credit (WOTC) is a Federal tax credit available to employers who hire individuals from eligible target groups with significant barriers to employment. WOTC can reduce an employer s effective tax rate via a tax credit There is no limit on the number of employees submitted Credit is based on how many hours worked and how much they are paid Helping Heroes Like You 64
65 STEPS OF THE PROGRAM 40% of wages 20% of wages up to max benefit up to max benefit Work 400 hours? Submit on taxes Work 120 hours? Qualified Criteria? Complete on date of hire & submit within 28-days? Helping Heroes Like you
66 QUALIFYING CATEGORIES Qualifying Veteran Category Veteran: SNAP (food stamps) $2,400 Veteran: Service connected disability, hired one year from leaving service Veteran: Service connected disability, Unemployed at least 6 months Max Tax Credit Benefit $4,800 $9,600 Veteran: Unemployed at least 4 weeks $2,400 Veteran: Unemployed at least 6 months $5,600 Other Qualifying Categories Short-Term TANF Recipient $2,400 Long-Term TANF Recipient (> 2 yrs) $9,000 SNAP (food stamp) recipient $2,400 Designated Community Resident $2,400 Vocational Rehabilitation Referral $2,400 Ex-Felon $2,400 Max Tax Credit Benefit Supplemental Security Income Recipient $2,400 Summer Youth $1,200 TOOL What are the most common qualified employees? Helping Heroes Like you
67 HOW IS THE CREDIT CALCULATED? 1. Does the caregiver meet one of the eligible WOTC employee categories? 2. If yes, how many hours has employee worked from their start date? Typical Scenario - Must work a minimum of 120 hours hours worked = 25% of wage up to the maximum benefit - >400 hours, 40% of wage up to maximum benefit EXAMPLE: Unemployed Veteran with service-connected disability - $12 / hour earned hours x $12 = $4,800 waged earned - Tax credit = $1,920 if retained for the whole year 2,000 hours, tax credit = maximum benefit of $9,600 ($12 x 2,000 hours x 40%) Helping Heroes Like you
68 HOW MUCH CAN I SAVE ON TAXES? Typical Agency: 50 caregivers 15-20% qualify $1,800 is the average for health care EXAMPLE: 50 caregivers x 17.5% = 9 eligible employees x $1,800 avg credit = $16,000 tax credit Helping Heroes Like you
69 Lookback Period! Helping Heroes Like You 69
70 Work Opportunity Tax Credits Auto-check during Sub the heading goes here electronic application Sort caregivers by WOTC Auto-submit to the state and tracking of hours worked Helping Heroes Like You 70
71 Tactic #5: Marketing Monthly Program Helping Heroes Like You 71
72 Helping Heroes Like You 72
73 Marketing Videos Now Available The Family Room Keep families and social workers in the loop. Pay bills online. CareGuard Active Monitoring Actively monitor caregiver backgrounds daily. Win more referrals. Helping Heroes Like You 73
74 Home Safety Check Marketing Video CMS finalized bundled payment model (The Comprehensive Care for Joint Replacement CJR ) April 1 st CJR model is now in 67 geographic areas and most hospitals in those regions are required to participate In 2014 more than 400k Medicare beneficiaries received a hip or knee replacement The Home Safety Check Video Now available Helping Heroes Like You 74
75 Retail Calendar Helping Heroes Like You 75
76 Helping Heroes Like You 76
77 Monthly Marketing Materials Posted to ClearCareOnline.com/blog White labeled for agency print use Original, educational content Aligns with the Retail Calendar Written for Targeted Audiences Family Caregivers Caregivers Referral Sources Helping Heroes Like You 77
78 Marketing Monthly Benefits 1. Positions you as a thought leader vs just another home care company 2. Gives a reason to go back to a referral source each month 3. Reason to ask for an address ( I can send you info on how to.. ) Helping Heroes Like You 78
79 Marketing Monthly Elements 1. Audience & Monthly Theme Identifiers 2. Unique Content & Visual Illustrations 3. Ability to add logo and contact info Helping Heroes Like You 79
80 How to use 1. Social Share: Share on your social media channels 2. Blog: Write unique paragraph (3-4 sentences) linking to blog article 3. Print: Add to your Use as leave behinds 4. Newsletter: Use the content for your newsletter 5. To referral sources, caregivers, family caregivers 6. In-Service: Setup an in-service each month Enroll for free at Helping Heroes Like You 80
81 Monthly Marketing Materials Helping Heroes Like You
82 NEW: Home Home Care Helps 1. Pneumonia 2. Heart Failure 3. COPD 4. Heart Attack Helping Heroes Like You
83 Recap 1. Download the Harvard Medical School In-Home Program Publication 2. How can you innovate / differentiate your agency? 3. Are you Right Priced? 4. Is your agency offering the Veteran A&A Program? 5. Begin including form 8850 to earn tax credits for employing caregivers 6. Enroll in the Marketing Monthly program Helping Heroes Like You
84 Thank you! Download this presentation: Drop by the booth to enroll in the Marketing Monthly program Like this presentation? Share it and tag #orangecrush #homecare Helping Heroes Like You 84
Background. Work Opportunity Tax Credit (WOTC)
Background. WOTC Target Groups. ewotc application (Classic ASP). Auto Determination Process. WOTC Letters(Classic ASP Creates DLL)..NET WAM. WOTC Scheduled Jobs. 2 Background. Work Opportunity Tax Credit
agenda Speaker Introductions Audience Poll Understanding Bundled Payments Importance of Physician Alignment Best Practices for Physician Engagement
agenda Speaker Introductions Audience Poll Understanding Bundled Payments Importance of Physician Alignment Best Practices for Physician Engagement Q&A meet our speakers Susan Boydell Partner Barlow/McCarthy
In Solidarity, Paul Pecorale Second Vice President
Caregiving Guide Dear NYSUT Member: On behalf of the NYSUT officers and Board of Directors, we are proud to provide you with this publication, Caregiving Guide. In addition to providing information, referral
VNAA BLUEPRINT FOR EXCELLENCE BEST PRACTICES TO REDUCE HOSPITAL ADMISSIONS FROM HOME CARE. Training Slides
VNAA BLUEPRINT FOR EXCELLENCE BEST PRACTICES TO REDUCE HOSPITAL ADMISSIONS FROM HOME CARE Training Slides 061015 Why Take Action to Prevent Readmissions? Better patient care and patient experience Home
CPAs & ADVISORS. experience support // ADVANCED PAYMENT MODELS: CJR
CPAs & ADVISORS experience support // ADVANCED PAYMENT MODELS: CJR Andy M. Williams Partner BKD Eric M. Rogers Managing Consultant BKD Will McLeod VP of Patient Services McLeod Health Emily Adams Associate
Guidance for Developing Payment Models for COMPASS Collaborative Care Management for Depression and Diabetes and/or Cardiovascular Disease
Guidance for Developing Payment Models for COMPASS Collaborative Care Management for Depression and Diabetes and/or Cardiovascular Disease Introduction Within the COMPASS (Care Of Mental, Physical, And
Quality Based Impacts to Medicare Inpatient Payments
Quality Based Impacts to Medicare Inpatient Payments Overview New Developments in Quality Based Reimbursement Recap of programs Hospital acquired conditions Readmission reduction program Value based purchasing
10 Things to Consider When Choosing a Home Care Agency
10 Things to Consider When Choosing a Home Care Agency Introduction Diminishing health and frailty are not popular topics of conversation for obvious reasons. But then these are not areas of life we can
Post-Acute Care. December 6, 2017 Webinar Louise Bryde and Doug Johnson
Post-Acute Care December 6, 2017 Webinar Louise Bryde and Doug Johnson Topics for Discussion Background What Is Post Acute Care? Lexicon Levels of Care Why Focus on Post Acute Care? Emerging PAC Trends
Transitions Through the Care Continuum: Discussions on Barriers to Patient Care, Communications, and Advocacy
Transitions Through the Care Continuum: Discussions on Barriers to Patient Care, Communications, and Advocacy Scott Matthew Bolhack, MD, MBA, CMD, CWS, FACP, FAAP April 29, 2017 Disclosure Slide I have
Creating the New Care Design L2. George Kerwin, CEO Patient of Bellin Health Bellin Health Team. Objectives
Creating the New Care Design L2 George Kerwin, CEO Patient of Bellin Health Bellin Health Team Objectives Identify the five views of the Production System necessary to Create a Connected Personal Experience
Overview of Alaska s Hospitals and Nursing Homes. House HSS Committee March 1, 2012
Overview of Alaska s Hospitals and Nursing Homes House HSS Committee March 1, 2012 Alaska Hospital and Nursing Homes Testifying Today Fairbanks Memorial Hospital Mike Powers Central Peninsula Hospital
Improving Patient Safety Across Michigan and Illinois
Improving Patient Safety Across Michigan and Illinois Readmissions Collaborative Kickoff January 20, 2016 1 Agenda Readmissions Collaborative Structure and Overview Business case for readmissions Using
AN OPPORTUNITY TO INTEGRATE NUTRITION SERVICES IN YOUR LOCAL HEALTHCARE SYSTEM
AN OPPORTUNITY TO INTEGRATE NUTRITION SERVICES IN YOUR LOCAL HEALTHCARE SYSTEM KIMBERLY K. DELP, RN BSN January 26, 2017 AN OPPORTUNITY TO INTEGRATE NUTRITION SERVICES IN YOUR LOCAL HEALTHCARE SYSTEM 1
CareTracker. Point of Care ADLs Decision Support
CareTracker Point of Care ADLs Decision Support CareTracker s simple visual icons are designed to help minimize reading and learning time. Even new staff will be documenting accurately and completely in
Value Based Care: Trends for Boston Chicago Houston Los Angeles Miami San Francisco Washington, DC
Value Based Care: Trends for 2018 Boston Chicago Houston Los Angeles Miami San Francisco Washington, DC Need head shot David Fairchild, MD Director BDC Advisors Dave Terry CEO & Co-Founder Archway Health
Aurora will expand its geographic coverage within Wisconsin to achieve its mission to: Aurora Health Care 1991 Strategic Plan
Objectives To describe the 20-year evolution of Aurora Medical Group within Aurora Health Care To identify the cultural characteristics necessary to improve patient access from the patient s perspective
Integrated Health System
Integrated Health System Please note that the views expressed are those of the conference speakers and do not necessarily reflect the views of the American Hospital Association and Health Forum. Page 2
4/9/2016. The changing health care market THE CHANGING HEALTH CARE MARKET. CPAs & ADVISORS
CPAs & ADVISORS experience support // ADVANCED PAYMENT MODELS: CJR Eric. M. Rogers MEd. RT(R) Managing Consultant The changing health care market THE CHANGING HEALTH CARE MARKET HHS goal of 30% of traditional
The Digital Transformation Of Healthcare. Warner Thomas, President & CEO Ochsner Health System
The Digital Transformation Of Healthcare Warner Thomas, President & CEO Ochsner Health System Ochsner Health System Our Mission is to Serve, Heal, Lead, Educate, and Innovate Largest Health System In Gulf
Health Home Flow Hypothetical Patient Scenario
Health Home Flow Hypothetical Patient Scenario Client Background: Soozie SoonerCare Soozie is a single female, age 42, 5'6" tall 215 pounds. She smokes 2 packs of cigarettes a day. At age 24, Soozie was
For Jobs THE ESSENTIAL GUIDE FOR RECRUITERS
For Jobs THE ESSENTIAL GUIDE FOR RECRUITERS Job seekers often don t know there s a job opening just around the corner from them, because the nature of job posts - high turnover, low traffic, inconsistency
Disclaimer This webinar may be recorded. This webinar presents a sampling of best practices and overviews, generalities, and some laws.
Disclaimer This webinar may be recorded. This webinar presents a sampling of best practices and overviews, generalities, and some laws. This should not be used as legal advice. Itentive recognizes that
BRW Fast 100 and Fast Starters entries close on Friday September 25, 2015.
Entries are open! Thank you for your interest in entering the 2015 BRW Fast 100 or Fast Starters! Prior to filling in your entry form online, please confirm that your company meets ALL below. A summary
The President s and Other Bipartisan Proposals to Reform Medicare: Post-Acute Care (PAC) Reform. Summary
Current Law The President s and Other Bipartisan Proposals to Reform Medicare: Post-Acute Care (PAC) Reform Summary Home Health Agencies Under current law, beneficiaries who are generally restricted to
Illinois Medicaid. updated August 2016 AgeOptions All rights reserved.
Illinois Medicaid updated August 2016 AgeOptions 2016. All rights reserved. 1 What We Will Cover Today What is Medicaid? Medicaid Eligibility Categories of Medicaid Coverage Medicaid Waiver Programs Medicare
EXECUTIVE INSIGHTS. Post-Acute Care (PAC) Providers: Strategies for a Value-Based Future. Key Macro Trends Affecting PAC Providers
VOLUME XVII, ISSUE 35 Post-Acute Care (PAC) Providers: Strategies for a Value-Based Future The healthcare industry s transformation from a volume-based environment to a value-based environment is well
Exhibit 1. Medicare Shared Savings Program: Year 1 Performance of Participating Accountable Care Organizations (2013)
Exhibit 1. Medicare Shared Savings Program: Year 1 Performance of Participating Accountable Care Organizations (2013) 24 percent (52 ACOs) earned shared savings bonus 27 percent (60 ACOs) reduced spending,
HOSPITALS & HEALTH SYSTEMS: DATA-DRIVEN STRATEGY FOR BUNDLED PAYMENT SUCCESS 4/19/2016. April 20, 2016
HOSPITALS & HEALTH SYSTEMS: DATA-DRIVEN STRATEGY FOR BUNDLED PAYMENT SUCCESS April 20, 2016 Eddie Marmouget National Industry Partner emarmouget@bkd.com Eric Rogers Managing Consultant erogers@bkd.com
Planning a Course to Population Health Management
Planning a Course to Population Health Management A Complimentary Webinar From healthsystemcio.com Your Line Will Be Silent Until Our Event Begins at 12:00 ET Thank You! Slide Deck: http://goo.gl/1w119j
Data-Driven Strategy for New Payment Models. Objectives. Common Acronyms
Data-Driven Strategy for New Payment Models Mark Sharp, CPA Partner msharp@bkd.com Objectives Understand new payment model reforms and bundling arrangements Learn how these new payment models can impact
Corporate Partner Program Prospectus
Corporate Partner Program 2018 Prospectus Table of Contents About ElevatingHOME 2 About the Alliance. 2 Program Overview. 3 Program Benefits 3 Corporate Partner Membership Benefits 4 Thought Leadership
MEDICARE FFY 2017 PPS PROPOSED RULES OVERVIEW OHA Finance/PFS Webinar Series. May 10, 2016
MEDICARE FFY 2017 PPS PROPOSED RULES OVERVIEW 2016 OHA Finance/PFS Webinar Series May 10, 2016 Spring is Medicare PPS Proposed Rules Season Inpatient Hospital Long-Term Acute Care Hospital Inpatient Rehabilitation
Hospital Transitions: A Guide for Professionals.
Hospital Transitions: A Guide for Professionals 2017 www.medicarerights.org Medicare Rights Center The Medicare Rights Center is a national, nonprofit consumer service organization that works to ensure
Partners in the Continuum of Care: Hospitals and Post-Acute Care Providers
Partners in the Continuum of Care: Hospitals and Post-Acute Care Providers Presented to the Wisconsin Association for Home Health Care November 3, 2017 By: Laura Rose WHA Vice President, Policy Development
Employee Campaign Coordinator Training. United Way of Lebanon County Campaign
Employee Campaign Coordinator Training United Way of Lebanon County 2014-2015 Campaign 1 CAMPAIGN Each year, HUNDREDS of local companies and thousands of donors support United Way of Lebanon County through
ROME PRIORITIZES COMMUNITY AND ECONOMIC DEVELOPMENT. MULTIPLE AGENCIES PROVIDE ADVICE AND FINANCIAL ASSISTANCE FOR LOCAL SMALL BUSINESSES.
ROME PRIORITIZES COMMUNITY AND ECONOMIC DEVELOPMENT. MULTIPLE AGENCIES PROVIDE ADVICE AND FINANCIAL ASSISTANCE FOR LOCAL SMALL BUSINESSES. RESIDENTS AND THOSE THINKING OF MOVING TO ROME WHO WISH TO START
The Pain or the Gain?
The Pain or the Gain? Comprehensive Care Joint Replacement (CJR) Model DRG 469 (Major joint replacement with major complications) DRG 470 (Major joint without major complications or comorbidities) Actual
6.6 million. 3,400+ physicians & scientists. Cleveland Clinic bundled payment program key learnings
If you are considering implementing or expanding a bundled payment program, the Cleveland Clinic offers four key learnings. When Cleveland Clinic sought to develop a way to automate bundled payments around
Cutting Avoidable Readmissions Starts in the Emergency Department
WHITE PAPER Cutting Avoidable Readmissions Starts in the Emergency Department SMARTER EMERGENCY CARE: EVERYWHERE, EVERY TIME. Our experience and innovative approach offers smarter solutions for emergency
Krames Patient Education is now integrated in Allscripts Professional EHR
Krames Patient Education is now integrated in Allscripts Professional EHR Access Krames Patient Education solutions and meet Meaningful Use criteria with a simple touch of the Infobutton. Developer Program
CHRONIC CARE MANAGEMENT. A Guide to Medicare s New Move Toward Patient-Centric Care
CHRONIC CARE MANAGEMENT A Guide to Medicare s New Move Toward Patient-Centric Care The future of healthcare is here; Medicare has begun to shift away from fee-forservice care and move toward value based
For the Lifespan: The Caregiver Guide Module 12 Legal and Financial Matters: What You Need to Know
For the Lifespan: The Caregiver Guide Module 12 Legal and Financial Matters: What You Need to Know Objectives After completing this module, participants will be able to: Understand more about estate planning.
Engaging Providers in Integrated Care Programs
Engaging Providers in Integrated Care Programs November 6, 2014 4:00 PM Eastern The Integrated Care Resource Center, an initiative of the Centers for Medicare & Medicaid Services Medicare-Medicaid Coordination
Acurian on. Patient Attrition in Clinical Trial Enrollment. Is There an Awareness Issue?
Acurian on Patient Attrition in Clinical Trial Enrollment Why does it seem so hard to recruit patients for a trial outside of my selected clinical site practices? This is a question that Patient Recruitment
Reducing Innovation Risk and Maximising ROI
Reducing Innovation Risk and Maximising ROI Today s Presentation Innovation 101 Return on Innovation Investment (ROII) Building and integrated innovation system Monitoring & Impact Assessments Smarter
Case Study: Decreasing Costs and Improving Outcomes Through Community- Based Care Transitions and Care Coordination Technology.
The mobile initiative of HIMSS. Case Study: Decreasing Costs and Improving Outcomes Through Community- Based Care Transitions and Care Coordination Technology March 2014 www.himss.org/mobilehealthit/roadmap
What is SNF Value Based Purchasing?
SNF Value Based Purchasing How reducing rehospitalizations impacts revenue and margins James Muller, Senior Director of Research, AHCA Marinela Shqina, Chief Financial Officer, Manchester and Vernon Manor
Chronic Care Management Coding Guidelines Effective January 1, 2017
Capture Billing & Consulting, Inc. 25055 Riding Plaza, Suite 160 South Riding, VA 20152 (703) 327-1800 Chronic Care Management Coding Guidelines Effective January 1, 2017 The Centers for Medicare and Medicaid
HEALTH CARE REFORM IN THE U.S.
HEALTH CARE REFORM IN THE U.S. A LOOK AT THE PAST, PRESENT AND FUTURE Carolyn Belk January 11, 2016 0 HEALTH CARE REFORM BIRTH OF THE AFFORDABLE CARE ACT Health care reform in the U.S. has been an ongoing
BREAKING HABITS. GETTING NEW PATIENTS TO COME TO YOU
April 13, 2018 BREAKING HABITS. GETTING NEW PATIENTS TO COME TO YOU Liz Tiefenthaler President, Pharm Fresh Disruptors and the Disrupted Kindle- Borders and other bookstores Digital cameras and smart phones-
Global Village / Stand Submission form
WE SHOWCASE The European Development Days 2018 5-6 June 2018 Brussels, Belgium eudevdays.eu Global Village / Stand Submission form International Cooperation and Development STEP 1 GENERAL The EDD Global
MACRA for Critical Access Hospitals. Tuesday, July 26, 2016 Webinar
MACRA for Critical Access Hospitals Tuesday, July 26, 2016 Webinar MACRA presenters Harold D. Miller, President & CEO CHQPR Claudia Sanders, Sr. Vice President, Policy Development Andrew Busz, Policy Director,
Post Acute Continuum Lessons Learned from Geisinger s ProvenHealth Navigator
Post Acute Continuum Lessons Learned from Geisinger s ProvenHealth Navigator Janet Tomcavage, RN, MSN VP Health Services, Geisinger Health Plan Danville, PA February 3, 2012 Patient-centered primary care
Succeeding in a New Era of Health Care Delivery
March 14, 2012 Succeeding in a New Era of Health Care Delivery Building Value-Based Partnerships LeadingAge Pennsylvania Kathleen Griffin, PhD, National Director Post-Acute and Senior Services 1 Your Presenter
Adopting Accountable Care An Implementation Guide for Physician Practices
Adopting Accountable Care An Implementation Guide for Physician Practices EXECUTIVE SUMMARY November 2014 A resource developed by the ACO Learning Network www.acolearningnetwork.org Executive Summary Our
Human Services Provisions of the American Recovery and Reinvestment Act of 2009
Human Services Provisions of the American Recovery and Reinvestment Act of 2009 As of February 26, 2009 Background On February 11, the House and Senate announced a conference agreement resolving differences
Fundamentals of Grant Writing GRANT WRITING FOR BEGINNERS
Fundamentals of Grant Writing GRANT WRITING FOR BEGINNERS Webinar Topics Factors in Planning a Project and Application Finding the Right Funding Source Overview of Proposal Writing Fundamentals Tips for
HOUSEKEEPING. Slides were sent this morning Webinar is being recorded Please use the telephone option
HOME IS THE HUB An Initiative to Accelerate Progress to Reduce Readmissions in Virginia Webinar #6 Deep Dive Series: ED-based Strategies January 25, 2017 HOUSEKEEPING Slides were sent this morning Webinar
3 Ways to Increase Patient Visits
3 Ways to Increase Patient Visits 3 Ways to Increase Patient Visits www.kareo.com kareo.com Table of Contents Introduction 03 Create an Effective Recall/Recare Program 04 Build and Manage Your Online Presence
Policies And Procedures Manual For Private Duty Non-medical Home Care
Policies And Procedures Manual For Private Duty Non-medical Home Care Often called non-medical or private duty, personal care services many Interim for Policies And Procedures Manual For Private Duty Non
Questions and Answers on the CMS Comprehensive Care for Joint Replacement Model
Questions and Answers on the CMS Comprehensive Care for Joint Replacement Model MEGGAN BUSHEE, ESQ. 704.343.2360 mbushee@mcguirewoods.com 201 North Tryon Street, Suite 3000 Charlotte, North Carolina 28202-2146
2010 Job Search Trends Impacting Students and Recent Graduates
2010 Job Search Trends Impacting Students and Recent Graduates 2010 AfterCollege, Inc. All rights reserved. Table of Contents About this Survey... 3 Survey Methodology... 4 Response Break Down... 4 Research
Understanding Your Options for Care. in a Nursing Home or Assisted Living Facility
Understanding Your Options for Care in a Nursing Home or Assisted Living Facility 2017 Please keep in mind that the following information does not substitute for the advice of an attorney. To discuss your
HOME IS THE HUB. An Initiative to Accelerate Progress to Reduce Readmissions in Virginia Deep Dive: Post-Acute Care Strategies May 17, 2017
HOME IS THE HUB An Initiative to Accelerate Progress to Reduce Readmissions in Virginia Deep Dive: Post-Acute Care Strategies May 17, 2017 HOUSEKEEPING Slides were sent this morning Webinar is being recorded
A Brave New World: Lessons Learned From Healthcare Reform. Brandy Shumaker, MBA, LPTA, LNHA Regional Vice President HealthPRO/Heritage
A Brave New World: Lessons Learned From Healthcare Reform Brandy Shumaker, MBA, LPTA, LNHA Regional Vice President HealthPRO/Heritage 1 Learning Objectives Participants will understand: The impact health
STRATEGIES AND SOLUTIONS FOR REDUCING INAPPROPRIATE READMISSIONS
WHITE PAPER STRATEGIES AND SOLUTIONS FOR REDUCING INAPPROPRIATE READMISSIONS This paper offers a two-pronged approach to lower readmission rates and avoid Federal penalties. Jasen W. Gundersen, M.D., M.B.A.,
REQUEST FOR PROPOSALS (RFP)
REQUEST FOR PROPOSALS (RFP) GRANT INVITATION AND APPLICATION INSTRUCTIONS ISSUED BY: The National Council on Aging s Center for Benefits Access Released September 25, 2017 Funding Opportunity Title: Benefits
Children s Medicaid System Transformation: HCBS Rates & SPA Rate Code Review. December 21, 2017
Children s Medicaid System Transformation: HCBS Rates & SPA Rate Code Review December 21, 2017 Introduction & Housekeeping Housekeeping: Slides are posted at MCTAC.org Questions not addressed today will
Value Based Care An ACO Perspective
Value Based Care An ACO Perspective NCIOM Task Force on Accountable Care Communities January 24, 2018 Steve Neorr Chief Administrative Officer 2 3 4 5 Source: Banthin, Jessica. Healthcare Spending Today
The influx of newly insured Californians through
January 2016 Managing Cost of Care: Lessons from Successful Organizations Issue Brief The influx of newly insured Californians through the public exchange and Medicaid expansion has renewed efforts by
Questions that Changed the Landscape
Food Insecurity and Health: Two Questions that Changed the Landscape for Human Services and Evaluation Shana Alford, BBA, MPP Director of Program Evaluation Feeding America s Center for Research and Learning
Understand the current status of OAS CAHPS related to
August 25, 2017 Kathy Wilson, RN, MHA, LHRM Vice President, Quality AmSurg Objectives Understand the current status of OAS CAHPS related to the ASC Quality Reporting Program Describe the potential benefits
Strategic Plan. Becoming the Preferred Academic Medical Center of the 21st Century ONEUABMedicine.org/AMC21
ENGAGEMENT QUALITY FINANCE ADVANCEMENT OF KNOWLEDGE FOUNDATIONS Strategic Plan Becoming the Preferred Academic Medical Center of the 21st Century ONEUABMedicine.org/AMC21 TABLE OF CONTENTS Overview...3
Course Module Objectives
Course Module Objectives CM100-18: Scope of Services, Practice, and Education CM200-18: The Professional Case Manager Case Management History, Regulations and Practice Settings Case Management Scope of
Leslie Demaree Goldsmith
LESLIE DEMAREE GOLDSMITH Shareholder is a shareholder in Baker Donelson's Baltimore office. Overview Ms. Goldsmith brings more than 25 years of experience to her practice, representing health care providers
Medicare Shared Savings Program ACO Learning System
Medicare Shared Savings Program ACO Learning System Coordinating Care for Beneficiaries with Complex Care Needs Wednesday, June 24, 2015 2:30 4:00 PM ET Audio for this session can be streamed through your
Improving Care and Lowering Costs: The Use of Clinical Data by Medicaid Managed Care Organizations. April 26, 2018
Improving Care and Lowering Costs: The Use of Clinical Data by Medicaid Managed Care Organizations April 26, 2018 Agenda Welcome and Overview of Interview Results Claudia Ellison, Director of Programs,
AGENCY ON AGING \ AREA 4 PROGRAM SPECIFICATIONS and STANDARDS
HOME-DELIVERED MEALS February 10, 2017 AGENCY ON AGING \ AREA 4 INTRODUCTION Home-Delivered Meals (HDM), more commonly referred to as Meals on Wheels, is the flagship program of the Older Americans Act.
The Evolving Practice of Nursing Pamela S. Dickerson, PhD, RN-BC. PRN Continuing Education January-March, 2011
The Evolving Practice of Nursing Pamela S. Dickerson, PhD, RN-BC PRN Continuing Education January-March, 2011 Disclaimer/Disclosures Purpose: The purpose of this session is to enable the nurse to be proactive
Older Adult Services. Submitted as: Illinois Public Act Status: Enacted into law in Suggested State Legislation
Older Adult Services This Act is designed to transform the state older adult services system into a primarily home and community-based system, taking into account the continuing need for 24-hour skilled
IEEE MGA: Strategy & Direction
IEEE MGA: Strategy & Direction Mary Ellen Randall, 2017 IEEE Vice President, MGA Region 3 Meeting 1 April 2017 MGA Mission & Vision Vision: Ensure Quality Member Opportunities Through Continuous Engagement
The New Era of Talent Acquisition
The New Era of Talent Acquisition 2017 icims Inc. All Rights Reserved. The New Era of Talent Acquisition 1 Introduction The disruptive force of technology has transformed the way people look for jobs and
Post-Acute Care Alignment Strategy Management & Operations Track Tuesday, July 29, 4:45 5:45 pm
Post-Acute Care Alignment Strategy Management & Operations Track Tuesday, July 29, 4:45 5:45 pm Lisa Lyons Executive Director St. Josephs John Knox John M. Hehn, Jr. Executive Director Florida Presbyterian
2018 IEDC EXCELLENCE IN ECONOMIC DEVELOPMENT AWARDS TABLE OF CONTENTS
Entry Packet 2018 IEDC EXCELLENCE IN ECONOMIC DEVELOPMENT AWARDS TABLE OF CONTENTS SUBMISSION INFORMATION & GUIDELINES 1 CATEGORIES AT A GLANCE...2 FREQUENTLY ASKED QUESTIONS...3 ENTRY FORM CHECKLIST...4
CY 2016 Hospice Proposed Rule. HEALTHCAREfirst 5/13/2015. Hospice Regulatory Update FY Hospice Regulatory Review May 2015.
Hospice Regulatory Review May 2015 Presented by: Deanna Loftus Director of Regulatory Compliance Webinar Agenda CY 2016 Proposed Rule o New Payment Rates o New Service Intensity Add-On o HQRP Updates o
Transplant Resource Guide
Transplant Resource Guide The Transplant Resource Guide (TRG) and the supporting tools provide strategies, concepts and resources to enhance transplant program quality and value in our dynamic environment.
CHRONIC CARE MANAGEMENT IMPLEMENTATION GUIDE
CHRONIC CARE MANAGEMENT IMPLEMENTATION GUIDE TABLE OF CONTENTS What is Chronic Care Management (CCM)?... 2 Why CCM?... 2 Clinician/Practice Benefits... 3 Patient Benefits... 4 What is Included in CCM?...
GATEWAY TO SILICON VALLEY SAMPLE SCHEDULE *
GATEWAY TO SILICON VALLEY SAMPLE SCHEDULE * Ignite your entrepreneurial spirit and accelerate your ideas/company over one week. DAY 1: MONDAY 09:00 10:00AM SVI ACADEMY, PROGRAM INTRODUCTION 10:00 11:15AM
Your partner in small business financing
Your partner in small business financing Australia s leading online lender to small business, and first choice partner for brokers and intermediaries 1 The digital revolution is changing how small business
Indiana Pressure Ulcer Reduction Initiative
Indiana Pressure Ulcer Reduction Initiative Overview The IHI Breakthrough Series Collaborative is a systematic approach to healthcare quality improvement in which organizations and providers test and measure
CMS Proposed Rule. The IMPACT Act. 3 Overhaul Discharge Planning Processes to Comply With New CoPs. Arlene Maxim VP of Program Development, QIRT
Overhaul Discharge Planning Processes to Comply With New CoPs Arlene Maxim VP of Program Development, QIRT 1 CMS Proposed Rule Included discharge planning specifics However, when the CoPs were finalized,
Overview. Healthcare Transparency: Obstacles and Opportunities January 21, 2014 Thomas R. White, MD NCAFP President-Elect
Healthcare Transparency: Obstacles and Opportunities January 21, 2014 Thomas R. White, MD NCAFP President-Elect Overview Family Medicine Who are we? Transparency in Health Care Why? Why now? Obstacles
AHA-AMGA Learning Fellowship. Monthly Webinar October 27, :00 3:30pm ET
AHA-AMGA Learning Fellowship Monthly Webinar October 27, 2016 2:00 3:30pm ET Reminders Action Plan Due Date: Today, October 27 (send to bsutter@amga.org) In-Person Meeting: November 14-15 at the San Francisco
WORK PLAN WORKBOOK. An interactive resource to help you create, plan, and implement your May 8, 2018 Give Local 757 campaign.
WORK PLAN WORKBOOK An interactive resource to help you create, plan, and implement your May 8, 2018 Give Local 757 campaign. Hampton Roads Give Local 757 is your time to shine. Use this three-step workbook
Care Transitions in Behavioral Health
Janssen Pharmaceuticals, Inc. Presents: Care Transitions in Behavioral Health Chuck Ingoglia, MSW Senior Vice President, Policy and Practice Improvement, National Council for Behavioral Health Nina Marshall,
Note: This is an authorized excerpt from 2014 Healthcare Benchmarks:Reducing Avoidable ER Visits. To download the entire report, go to
Note: This is an authorized excerpt from 2014 Healthcare Benchmarks:Reducing Avoidable ER Visits. To download the entire report, go to http://store.hin.com/product.asp?itemid=4942 or call 888-446-3530.
Accountable Care Organizations American Osteopathic Association Health Policy Day September 23, 2011
Accountable Care Organizations American Osteopathic Association Health Policy Day September 23, 2011 Cary Sennett MD PhD Cary Sennett, MD, PhD Managing Director, Engelberg Center for Health Care Reform
GERIATRIC SERVICES CAPACITY ASSESSMENT DOMAIN 4 ALTERNATE LIVING ARRANGEMENTS
GERIATRIC SERVICES CAPACITY ASSESSMENT DOMAIN 4 ALTERNATE LIVING ARRANGEMENTS Table of Contents Introduction... 2 Purpose... 2 Serving Senior Medicare-Medicaid Enrollees... 2 How to Use This Tool... 2
IMAGES & ASSOCIATES O UR S ERVICES OPERATIONAL REVIEW AND ENHANCEMENT
O UR S ERVICES OPERATIONAL REVIEW AND ENHANCEMENT The Prospective Payment System (PPS) for Inpatient Rehabilitation Facilities creates both opportunities and challenges for facilities that provide comprehensive