Best Practices in Multi-Agency Volunteer Programs

Transcription

1 Interagency Science and Research Strategy Educational Programs (PLI) 2005 Best Practices in Multi-Agency Volunteer Programs LaNelda Rolley University of Nevada Las Vegas, Donna Grady Chuck Williams Follow this and additional works at: pli_interagency_science_research_strategy Part of the Natural Resources Management and Policy Commons, and the Other Public Affairs, Public Policy and Public Administration Commons Repository Citation Rolley, L., Grady, D., Williams, C. (2005). Best Practices in Multi-Agency Volunteer Programs. Available at: This Presentation is brought to you for free and open access by the Educational Programs (PLI) at Digital It has been accepted for inclusion in Interagency Science and Research Strategy by an authorized administrator of Digital For more information, please contact

2 Presentations (PLI Education) Educational Programs (PLI) Best Practices in Multi-Agency Volunteer Programs LaNelda Rolley University of Nevada Las Vegas, Donna Grady Chuck Williams Follow this and additional works at: Part of the Community Engagement Commons, and the Natural Resources and Conservation Commons Repository Citation Rolley, L., Grady, D., Williams, C. (2005, January). Best Practices in Multi-Agency Volunteer Programs. University of Nevada, Las Vegas. Available at: This Presentation is brought to you for free and open access by the Educational Programs (PLI) at Digital It has been accepted for inclusion in Presentations (PLI Education) by an authorized administrator of Digital For more information, please contact

3 PUBLIC LANDS Best Practices in Multi-Agency Volunteer Programs LaNelda Rolley Donna Grady Chuck Williams

4 Rapid Growth and its Impact , , , ,040, ,800,000

5 On Our Public Lands

6 Collaborative Partnership Community Partners

7 Our Mission Strengthen the national fabric in support of public lands

8 Spheres of Involvement RESEARCH COMMUNITY ENGAGEMENT EDUCATION

9 Research Create high-quality, relevant, up-to-date knowledge to solve problems and make effective decisions about public lands. RESEARCH

10 RESEARCH Inventory, monitor and assess natural and cultural resources Design and evaluate research projects Manage GIS and research data

11 RESEARCH Projects Science and Research Strategy for Southern Nevada Plants, Animals, Air & Water Monitoring Data Management and Analysis Alternative Workforce Study Anti-Litter Strategy for Southern Nevada

12 Education Provide people of all ages with opportunities to participate in the enjoyment, protection, and responsible use of our public lands. EDUCATION

13 EDUCATION Curriculum Development Outdoor Instruction Science Education Programs Workshops/Seminars/ Training

14 EDUCATION Projects Education About the Environment Strategy Forever Earth Science Program Discover Mojave Outdoor World Program Red Rock Desert Learning Center

15 Community Engagement Engage and inspire people to actively participate in the enjoyment, protection and responsible use of our public lands. COMMUNITY ENGAGEMENT

16 COMMUNITY ENGAGEMENT Volunteer Data and Event Management Community Recruitment Marketing and Awareness Campaigns

17 COMMUNITY ENGAGEMENT Projects Clark County Cultural Site Stewardship Program Southern Nevada Interagency Volunteer Program Get Outdoors Nevada Take Pride in America in Southern Nevada Anti-Litter & Anti-Dumping Program

18 Interagency Volunteer Program Federal volunteer coordinators establish partnership in 2001 Conducted joint events, promotion and training Joined with UNLV in 2004 to establish stronger community connection

19 Mission Encourage volunteerism to conserve and protect the diverse natural areas in Southern Nevada

20 Connecting to Community Interagency Volunteer Program Growth Number Dec Feb

21 Nationally Recognized Take Pride in America Award 2005 and 2006

22 Best Federal Volunteer Program

23 Best Practices=Winning Programs

24 Volunteer Management Recruitment Retention

25 Volunteer Types Episodic drop-in or event Operational regularly scheduled

26 Volunteer Recruitment Key Elements: Database Branding Project Organization Website Public Relations/Outreach

27 Program Database Basic database functions Manage demographics Schedule volunteers Manage service hours

28 Program Database Web-based database may offer additional features Volunteer self-schedule Access to remote users

29 Program Branding

30 Project Organization Develop a Process Planning Communication Implementation Follow-Up FOLLOW-UP IMPLEMENTATION PLANNING COMMUNICATION

31 Project Organization: Planning

32 Event Profile Name of event # of volunteers needed Event date Event location Event time: Check-in, event start/end Other: Is breakfast or lunch provided? Other items provided? Nature of event cleanup, trail restoration, other Required experience or skills Age requirement Other restrictions Participating groups Event sponsors

33 Event Planning Facility/Set-Up Timeline Rain Location/Plan Registration Tables and Supplies Welcome/Safety Briefing Team Leads

34 Event Planning Medical/Safety Food & Beverage Parking Vehicles Event Signage Communications Posters/Banners Videography/Photography Media/Publicity Entertainment Giveaways Volunteers/Staff Follow-Up

35 Event Schedule & Logistics Organization Name Event Name/Date/Time Nature of Event Event Location # Volunteers Expected Event Contact Event Timeline/ Task/Responsibility Staff & Vendor Contact Information Event Directions Other

36 Program Website: Communication Promote volunteer opportunities Highlight volunteer accomplishments Build volunteer prospect list Expedite event registration Expedite volunteer application

37 Program Website: Communication

38 Developing a single volunteer website

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42 Program Public Relations: Communication Media Releases Paid Advertising/Public Service Announcements Flyers/Brochures Presentations Direct Mail/

43 Event-To-Go: Implementation

44 Program Organization: Follow-Up Document Accomplishments Volunteer Recognition

45 Document Accomplishments Name of Event Event Location Event Duration Event Nature Event Sponsors Participating Groups # Volunteers Participating & Hours Contributed Accomplishment: (must be quantitative/measurab le i.e. feet of trail, pounds or cubic yards of litter, feet of fence)

46 FY 06 Volunteer Hours 60,000 50,000 40,000 30,000 20,000 10,000 0 Maintaining Visitor Facilities Maintaining Roads & Equipment Protecting Visitors/Providing Safety Info Monitoring Cultural Sites

47 Fiscal Year 06 Accomplishments 150,000 volunteer hours 120 miles of trails maintained 2,500 linear feet of stream cleared 126 tons of trash removed

48 Volunteer Recognition Recognizing Volunteers Survey volunteers for preferences

49 Volunteer Recognition Why? How? When? Where?

50 Program Database: Selection Criteria Security Accessibility Flexibility Cost Support Availability Availability Support Security Database Accessibility Flexibility Cost

51 Database Features Customized Data Fields Mass s or Postal Mail On-Line Applications Event Pre-Registration Training History Flexible Reporting/Analyzing Job Matching Scheduling Award Tracking Check List Tracking Tickler (Reminders) Automated Updates Volunteer Access (VIC) Touch Screen Access Coordinator Functions

52 Schedule Records

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58 Volunteer Records

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75 Summary Best practices = Winning programs Successful programs develop and implement best practices for recruiting and training volunteers.

76 Summary Mission Statement Recruitment Process Database Branding Project Organization

77 PUBLIC LANDS Thank you Find us on the web at: publiclands.unlv.edu getoutdoorsnevada.org