1100 Broadway San Diego, CA HousingCollaborative.org

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1 1100 Broadway San Diego, CA HousingCollaborative.org

2 About The Collaborative Housing Opportunities Collaborative (HOC) is IRS 501(c)(3) tax exempt nonprofit Established in 2005 by nonprofits, governmental organizations, and business associations To serve as a clearinghouse To become a bridge To serve as a neutral convener To standardize counseling and encourage best practices

3 SoCal Footprint Population Served: 10,794,239

4 Stepping Into Action HOME Clinics originated at the start of foreclosure crisis in 2007 to assist distressed homeowners Leveraged the limited resources in the community HOME Clinic Highlights: Total HOME Clinics 111 Total Homeowners Attendance 10,434 Total 1-on-1 Counseling 5,048 Total Homeowners Avoided Foreclosure 1,534 Total Volunteers 3,141 Total Pro Bono Attorneys 722 Total Pro Bono Attorneys Hours 3,837 Total Volunteer Hours 18,862 HOC leverages its 6 FTE and 4 volunteers to enable its various programs

5 A Dream Now A Reality

6 Housing Resource Center 1100 Broadway San Diego, CA 92101

7 Housing Resource Center Launched in November 2010 By the vision and support of the San Diego Housing Commission (Rick Gentry) and City of San Diego (then City Council President Ben Hueso) Designed to be a hub for housing services and resources Furthered HOC s efforts to empower nonprofit service providers and clients More than 7,200 individuals provided counseling and related resources Orange County and Inland Empire are trying to replicate the Housing Resource Center

8 Thinking Strategically Over the past 6 years, HOC identified: The need to pool resources and knowledge in a COLLABORATIVE effort to service the increased needs of the community The need to create SUSTAINABLE PROCESSES that would further empower nonprofit service providers and clients without duplication of efforts The need to use INNOVATIVE technology in order to enable nonprofits to be readily accessible to the communities they stand to TRANSFORM and EMPOWER The need to respond to a TECHNOLOGY-DRIVEN world with an increased use and familiarity with communications, media, and digital technologies

9 Change Is In The Air - MAP for nonprofits Unleashing Innovation: Using Everyday Technology to Improve Nonprofit Services

10

11

12 The Virtual Counselor Network (VCN) is a unique and innovative technology in the non-profit sector. VCN delivers tailored solutions by linking services that provide near-instant response to client needs.

13 Real-Time Collaboration

14 Virtual Counselor Network Connects the public to the services and resources they need from one convenient location Allows partner agencies to provide assistance with requests outside their scope of services Use as a vehicle to provide products, services, and education Manage and improve operational efficiencies VCN was awarded Citi s Innovation Grant 1 st time in the West Coast & only the 2 nd time in the US that the entire amount was awarded

15 HUB HUB HOC Clearinghouse Triage Counseling Center VEC Virtual Empowerment Center Entry Point for clients Into The VCN VC Virtual Counselor Subject Experts

16 Mary Jane Smith MJSmith318 ******** ********

17

18

19 Geographic Footprint

20

21 Affordable Housing Clearinghouse (AHC) Inform, Qualify, Connect, Fulfill Vision: Creating additional opportunities in affordable housing supply resulting in the placement of more families in financially sustainable rental housing

22 AHC Evolution Widely discussed dream project City Land Use & Housing Committee requested better access to affordable housing information Rick Gentry, CEO of San Diego Housing Commission, brought his vision of the AHC to HOC

23 AHC Objectives Manage property information & rental applications Aggregate property search Assist families in their pursuit of affordable and sustainable housing Improve the quality and reduce costs of existing processes Leverage with VCN

24 AHC Core Team San Diego Housing Commission U.S. Department of Housing & Urban Development City of Chula Vista Housing Opportunities Collaborative The Center for Innovation in Financial Education (Technology Partner)

25 AHC Stakeholders Housing Authorities Government Housing Departments Members of the Virtual Counselor Network Property Owners / Managers Renters

26 Measure of AHC Success Increased number of rental opportunities (both A affordable and market affordable) Increased efficiency and reduced costs for renters, PMs, and Administrators during the application process Aggregate data collection and analysis providing reliable, actionable information for future improvements in affordable housing space

27

28 AHC - Work in Progress The Partnership has storyboarded the project Developed the concept for the AHC system In the process of seeking seed investment ($200,000) to develop public facing system

29 Coming Soon In August 2013 HOC has applied to become a HUD Housing Counseling Regional Intermediary which will enable HOC to be at the national policy making table to provide input from localized experiences and needs. HOC will be the first in San Diego and the first collaborative in the nation to become an intermediary.

30 Vino Pajanor President & Executive Director 1100 Broadway San Diego, CA HousingCollaborative.org

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