Readiness is Everyone s Job

Transcription

1 32 nd ANNUAL GOVERNOR S HURRICANE CONFERENCE May 13 18, 2018 West Palm Beach, Florida Readiness is Everyone s Job FLORIDA DIVISION OF EMERGENCY MANAGEMENT NATIONAL WEATHER SERVICE AMERICAN RED CROSS FLORIDA EMERGENCY PREPAREDNESS ASSOCIATION P.O. Box 279, Tarpon Springs, FL Phone (727) (800) Fax (727) ghclynn@verizon.net Website:

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4 IN-KIND DONORS IN-KIND DONORS 32 nd Annual Governor s Hurricane Conference In-Kind Donors The Governor s Hurricane Conference, with only two paid employees, relies heavily on the assistance of volunteers to prepare for and execute the conference. The four sponsoring agencies (Florida Division of Emergency Management, American Red Cross, Florida Emergency Preparedness Association and the National Weather Service) dedicate extensive human and other resources to all aspects of the conference. Additionally, other agencies and organizations provide staff and services that help make the conference a success. It is with sincere appreciation that we recognize those agencies. i 32 ST ANNUAL GOVERNOR S HURRICANE CONFERENCE

5 UNDERWRITERS 32 nd Annual Governor s Hurricane Conference Underwriters UNDERWRITERS As a not-for-profit corporation, the Governor s Hurricane Conference strives to maintain reasonable registration fees that afford the maximum participation of all organizations, large and small. With that philosophy, it would not be possible for the conference to provide all of the amenities that attendees enjoy, without assistance. Therefore, we seek financial contributions from the business community in order to provide refreshment breaks and other items and events. This year s Underwriters deserve a very sincere Thanks! from all of us for making the Governor s Hurricane Conference not only a great learning experience, but an enjoyable experience, as well. As you see representatives of our Underwriters this week, please convey your appreciation for their help. 32 ST ANNUAL GOVERNOR S HURRICANE CONFERENCE ii

6 HILTON WEST PALM BEACH FLOOR PLAN HILTON WEST PALM BEACH FLOOR PLAN HILTON WEST PALM BEACH FLOOR PLAN iii 32 ST ANNUAL GOVERNOR S HURRICANE CONFERENCE

7 CONTENTS CONTENTS Agenda of Activities...2 Awards Luncheon...4 Exhibit Hall Map and Events...5 Floor Plan Hilton WPB...iii Floor Plan PBCCC...32 Future Conference Dates...31 General Session...4 Hotels...1 In-Kind Donors...i Mobile App...15 Registration Policies...1 Training Session Descriptions...6 Training Session Matrix...14 Underwriters...ii Workshop Descriptions...19 Workshop Matrix...15 CONTENTS Governor s Hurricane Conference PO Box 279 Tarpon Springs, FL Phone: or Fax: ghclynn@verizon.net Visit our Website at: 32 ST ANNUAL GOVERNOR S HURRICANE CONFERENCE

8 HOTELS REGISTRATION POLICIES HOTELS REGISTRATION POLICIES CONFERENCE HOTELS Headquarters Hotel Hilton West Palm Beach 600 Okeechobee Blvd. West Palm Beach, FL Phone: (561) Fax: (561) West Palm Beach Marriott 1001 Okeechobee Blvd. West Palm Beach, FL Phone: (561) Fax: (561) Hyatt Place West Palm Beach/Downtown 295 Lakeview Ave. West Palm Beach, FL Phone: (561) Fax: (561) Hilton West Palm Airport 150 Australian Ave. West Palm Beach, FL Phone: (561) Fax: (561) IMPORTANT REGISTRATION POLICIES NAME BADGES ARE COLOR-CODED BASED ON THE REGISTRATION FEE PAID. ATTENDEES WILL BE REQUIRED TO WEAR THEIR NAME BADGES AT ALL CONFERENCE FUNCTIONS. Blue = Fully registered for all training sessions and conference activities, including the Awards Luncheon. (Sunday through Friday) Purple = Fully registered for all training session activities, Awards Luncheon not included. (Sunday through Wednesday) Red = Fully registered for all conference activities, including the Awards Luncheon. (Noon Wednesday through Friday) Black = Not registered, present only for presentations or conference support. REGISTRATION MAY NOT BE SHARED. EACH INDIVIDUAL ATTENDING THE CONFERENCE MUST PAY THE APPROPRIATE REGISTRATION FEE. AUTHORIZATION FOR SUBSTITUTION OF PRE-REGISTERED ATTENDEES MUST BE PRESENTED IN WRITING ND ANNUAL GOVERNOR S HURRICANE CONFERENCE

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10 AGENDA OF ACTIVITIES Agenda of Activities AGENDA OF ACTIVITIES Palm Beach County Convention Center & Hilton West Palm Beach Sunday, May 13 10:00 a.m. 5:00 p.m. Registration PBCCC, Level 1 Noon 5:00 p.m. Social Media Lounge..PBCCC, Level 1 1:30 p.m. 3:00 p.m. Selected Training Sessions. PBCCC, Levels 1&2 (See Matrix) 3:00 p.m. 3:30 p.m. Break.....PBCCC, Level 1 3:30 p.m. 5:00 p.m. Selected Training Sessions. PBCCC, Levels 1&2 (See Matrix) 3:30 p.m. 5:00 p.m. FEPA Certification Commission Meeting.PBCCC, Room 1A Monday, May 14 7:30 a.m. 5:00 p.m. Registration.. PBCCC, Level 1 8:00 a.m. 8:30 a.m. Morning Beverages. PBCCC, Level 1 8:00 a.m. 5:00 p.m. Social Media Lounge..PBCCC, Level 1 8:30 a.m. 10:00 a.m. Training Sessions......Hilton & PBCCC (see Matrix) 8:30 a.m. 5:00 p.m. Media Room.. PBCCC, Room 1J/K 10:00 a.m. 10:30 a.m. Break.. PBCCC Level 1 10:30 a.m. Noon Training Sessions... Hilton & PBCCC (see Matrix) Noon 1:30 p.m. Lunch.(on your own) 1:30 p.m. 3:00 p.m. Training Sessions....Hilton & PBCCC (see Matrix) 3:00 p.m. 3:30 p.m. Break.....PBCCC, Level 1 3:30 p.m. 5:00 p.m. Training Sessions..... Hilton & PBCCC (see Matrix) Tuesday, May 15 8:00 a.m. 8:30 a.m. Morning Beverages....PBCCC, Level 1 8:00 a.m. 5:00 p.m. Social Media Lounge..PBCCC, Level 1 8:00 a.m. 5:00 p.m. Registration.....PBCCC, Level 1 8:30 a.m. 10:00 a.m. Training Sessions....Hilton & PBCCC (see Matrix) 8:30 a.m. 5:00 p.m. Media Room.....PBCCC, Level 1, Room 1J/K 10:00 a.m. 10:30 a.m. Break. PBCCC, Level 1 10:30 a.m. Noon Training Sessions....Hilton & PBCCC (see Matrix) Noon 1:30 p.m. Lunch.(on your own) 1:30 p.m. 3:00 p.m. Training Sessions.....Hilton & PBCCC (see Matrix) 3:00 p.m. 3:30 p.m. Break. PBCCC, Level 1 3:30 p.m. 5:00 p.m. Training Sessions.....Hilton & PBCCC (see Matrix) Wednesday, May 16 8:00 a.m. 8:30 a.m. Morning Beverages....PBCCC, Level 1 8:00 a.m. 5:00 p.m. Registration PBCCC, Level 1 8:00 a.m. 5:00 p.m. Social Media Lounge..PBCCC, Level 1 8:30 a.m. 5:00 p.m. Media Room.. PBCCC, Level 1, Room 1J/K 8:45 a.m. 11:00 a.m. General Session... PBCCC, Level 2, Grand Ballroom 11:00 a.m. 6:00 p.m. Exhibits...PBCCC, Level 1, Exhibit Hall Noon-1:30 p.m. Complimentary Lunch in Exhibit Hall PBCCC, Level 1, Exhibit Hall 1:30 p.m. 3:00 p.m. Training Sessions.....Hilton & PBCCC (see Matrix) 1:30 p.m. 4:15 p.m. FHCA Emergency Preparedness Council (EPC). Hilton, Cypress A & B 3:00 p.m. 3:30 p.m. Break in Exhibit Hall PBCCC, Level 1, Exhibit Hall 2 32 ST ANNUAL GOVERNOR S HURRICANE CONFERENCE

11 AGENDA OF ACTIVITIES 3:30 p.m. 5:00 p.m. Training Sessions.....Hilton & PBCCC (see Matrix) 5:00 p.m. 6:00 p.m. Reception in Exhibit Hall..PBCCC, Level 1, Exhibit Hall 6:15 p.m. 7:30 p.m. ARC Disaster Services Meeting... Hilton, Cypress A & B Thursday, May 17 8:00 a.m. 8:30 a.m. Morning Beverages....PBCCC, Level 1 8:30 a.m. - 11:45 a.m. Interdependent Infrastructure Incident I 3,,. Hilton, Cypress A & B 8:00 a.m. 5:00 p.m. Social Media Lounge.....PBCCC, Level 1 8:00 a.m. Noon Exhibits......PBCCC, Level 1, Exhibit Hall 8:00 a.m. 3:30 p.m. Registration.....PBCCC, Level 1 8:30 a.m. 10:00 a.m. Workshops... Hilton & PBCCC (see Matrix) 8:30 a.m. 5:00 p.m. Media Room.. PBCCC, Level 1, Room 1J/K 10:00 a.m. 11:45 a.m. FEPA Board of Directors Meeting Hilton, Gardenia 10:00 a.m. 11:45 a.m. Break and Dedicated Exhibit Hall Time......PBCCC, Level 1, Exhibit Hall 11:45 a.m. 1:30 p.m. Awards Luncheon....PBCCC, Level 2, Grand Ballroom 1:30 p.m. 3:30 p.m. Workshops....Hilton & PBCCC (see Matrix) 3:00 p.m. 3:30 p.m. Break....PBCCC, Level 1 3:30 p.m. 5:00 p.m. Workshops... Hilton & PBCCC (see Matrix) 5:30 p.m. 7:30 p.m. FLVOAD Meeting....Hilton, Gardenia AGENDA OF ACTIVITIES Friday, May 18 8:00 a.m. 8:30 a.m. Morning Beverages..PBCCC, Level 1 8:30 a.m. 10:00 a.m. Workshops.. Hilton & PBCCC (see Matrix) 8:30 a.m. 12:30 p.m. Media Room....PBCCC, Level 1, Room 1J/K 10:00 a.m. 10:30 a.m. Break..PBCCC, Level 1 10:30 a.m. Noon Workshops....Hilton & PBCCC (see Matrix) S S S Custom Tree Care Disaster Response division has mobilized over 100 federal, state, county and municipal disaster responses. Visit booth # for more information. r r r r r r r r r ov r r r ov r r r r r r ov r ov CALL: (785) VISIT: CustomTreeCare.com 32 ST ANNUAL GOVERNOR S HURRICANE CONFERENCE 3

12 GENERAL SESSION AWARDS LUNCHEON GENERAL SESSION AWARDS LUNCHEON 32 nd Annual Governor s Hurricane Conference General Session Wednesday, May 16, 2018 Palm Beach County Convention Center Grand Ballroom 8:45 a.m. 11:00 a.m. Honor Guard/ Pledge of Allegiance Palm Beach County Fire Rescue National Anthem Emese Nemeth A.W. Dryfoss School of the Arts Welcome Melissa McKinlay Palm Beach County Mayor Governor Rick Scott State of Florida Rep. Jeanette Nunez Speaker Pro Tempore Select Committee on Hurricane Response and Preparedness Report of the Select Committee on Hurricane Response and Preparedness Kenneth Graham Director National Hurricane Center What the 2017 Hurricane Season Tells Us About How Far We ve Come and How Far We Still Have to Go Brock Long Administrator Federal Emergency Management Agency Changes, Innovations & the Way Forward in the Wake of 2017 Marty Senterfitt Director Monroe County Emergency Management Relationships: A Foundational Ingredient of Readiness Lee Mayfield Director Lee County Emergency Management Finding Solutions in the Midst of Uncertainty 32nd Annual Governor s Hurricane Conference Awards Luncheon Palm Beach County Convention Center Grand Ballroom Thursday, May 17, :45 a.m. - 1:30 p.m. Moderator: David Rogero President, Governor s Hurricane Conference Trustee of the Board of Directors, American Red Cross, South Florida Region Invocation: Rev. Gerald D. Kisner, Pastor Tabernacle Baptist Church, West Palm Beach Lunch Memorial Honors Awards Presentations Governor s Hurricane Conference Directors and Officers 4 32 ST ANNUAL GOVERNOR S HURRICANE CONFERENCE

13 EXHIBITORS FLOOR PLAN EXHIBIT HALL MAP & EVENTS Exhibiting companies listed in the Exhibitor directory and the GHC App! EXHIBITORS FLOOR PLAN Connect2Win! *WIN a $200 Amazon Gift Card 5 Winners!* CONNECT with EXHIBITORS to WIN! See the flyer in your portfolio for information and a list of participating exhibitors. Green Screen Photo Booth While visiting our many exhibitors in the Exhibit Hall, stop by the Green Screen Photo Booth where you will have the opportunity to picture yourself literally in the midst of a raging hurricane (and other disasters), and demonstrate to the world just how you would react to the experience. But wait there s more! You will also be supplied with a photographic memento (a 4 x6 photo and on-site access to electronic format) that can be used not only to commemorate the event, but also to impress others with your bravery (hopefully!) and your preparedness prowess! This is underwritten as a free service to attendees by: 32ST ANNUAL GOVERNOR S HURRICANE CONFERENCE 5

14 TRAINING SESSIONS TRAINING SESSIONS TS1. FEMA Continuity of Operations Planner s Training (L550) TS2. Homeland Security Exercise and Evaluation Program (HSEEP) TS3. Rapid Needs Assessment (G557) TS4. Recovery From Disaster: The Local Government Role (G205) TS5. Advanced Health Care Emergency Management TS6. Mitigation Planning for Local Governments (G318) TS7. Tropical Meteorology 1: FEMA/EMI 311 Hurricane Readiness TS8. Tropical Meteorology 2: Hurricane Hazards: Local Threats, Impacts, and Messaging TS9. Understanding Risk in Evolving Hurricane Situations TS10. Interactive Hurricane Timeline/Scenario A 2017 Scenario TS11. Debris Management (G202) TS12. Evaluating Debris Management and Monitoring RFP s TS13. Community Mass Care in Emergency Assistance (G108) TS14. WebEOC End User Training TS15a. Emergency Pet Friendly Sheltering and PETS Act Reimbursement for Counties TS15b. Emergency Pet Friendly Sheltering and PETS Act Reimbursement for Counties TS16a. Introduction to the New Web Based HURREVAC TS16b. Introduction to the New Web Based HURREVAC TS17. Utilizing Social Media Tools and Techniques in Emergency Management TS18. Evacuation & Re-Entry Planning (G358) TS19. Basic Public Information Officers Course (G290) TS20. Alert Florida Message Sender Course TS21. Alert Florida Administrator Training TS22a. GSA State and Local Programs: Disaster Purchasing Program & Public Health Emergencies TS22b. GSA State and Local Programs: Disaster Purchasing Program & Public Health Emergencies (repeat) TS23a. GSA State and Local Programs; Cooperative Purchasing TS23b. GSA State and Local Programs; Cooperative Purchasing (repeat) TS24. Donated Resources TS25. All Hazards Liaison Officer (L956) TS26. Management of Spontaneous Volunteers in Disasters (G489) TS27. Logistics Operations Management in Disaster TS28. Leadership Development TS29. When the Storm Shifts TS30. Emergency Operations Center Tour TS31. Emergency Operations Center Tour (repeat) TS33. Multi-Hazard Emergency Planning for Schools (G364) TS34. Joint Information System/Center Planning for Tribal, State, and Local Public Information Officers (G291) TS35. Senior Officials Workshop for All-Hazards Preparedness (MGT312) TS36. Local Volunteer and Donations Management (G288) TS37. Crisis Leadership & Decision Making (MGT340) TS38. Basic Search and Rescue for First Responders TS39. Healthcare CEMP & CMS Update TS40. Hurricane Irma-The Lee County Story TS41. Hurricane Irma-The Monroe County Story TS42. Application of Unmanned Aircraft in Disasters TS43. Volunteer Registration Practicum TS44. Municipal Emergency Management 101: After All, Disasters Are LOCAL! TS45. Debris Management Tour-The Pam Beach County Story Bold italics indicate advanced level session 6 32 ND ANNUAL GOVERNOR S HURRICANE CONFERENCE

15 TRAINING SESSIONS TS1. FEMA Continuity of Operations Planner s Training (L550) - Organized by Linda McWhorter Sunday, May 13, 1:30 p.m.-5:00 p.m. Monday, May 14, 8:30 a.m.-5:00 p.m. Tuesday, May 15, 8:30 a.m.-5:00 p.m. Wednesday, May 16, 1:30 p.m.-5:00 p.m. (Attendance all days required) PBCCC Room 1C This course is based on the guidance to the Federal Executive Branch departments and agencies for developing Continuity of Operations (COOP) Plans and Programs. COOP Plans facilitate the performance of essential functions during any situation which may disrupt normal operations. This course provides the skills and knowledge to improve the overall quality and workability of COOP Plans. Course Objectives: Correctly recognize the background and policy regarding continuity that affects development of continuity plans for reference in plan development. Develop a strategy to create a continuity plan using available requirements, guidance, and tools. Recognize and incorporate all the key elements of a viable continuity capability into an outline for their continuity plan. Explain the four phases of continuity and relate their application to the continuity planning process in your organization. Recognize factors that affect plan maintenance and distribution strategies based upon factors identified through best practices, requirements, and guidance. TRAINING SESSIONS TS2. Homeland Security Exercise and Evaluation Program (HSEEP) - Organized by Linda McWhorter Sunday, May 13, 1:30 p.m.-5:00 p.m. Monday, May 14, 8:30 a.m.-5:00 p.m. Tuesday, May 15, 8:30 a.m.-5:00 p.m. Wednesday, May 16, 1:30 p.m.-5:00 p.m. (Attendance all days required) PBCCC Room 1D This course provides a comprehensive overview of exercise design along with practical skill development in accordance with the Homeland Security Exercise and Evaluation Program (HSEEP) Doctrine. This course uses activities that will give participants an opportunity to interact with many of the templates and other materials that are provided by the National Exercise Division to ensure exercises are conducted in a consistent manner. Course Objectives: Increase awareness of the Homeland Security Exercise Evaluation Program Doctrine. Clarify roles and responsibilities. Improve teamwork and coordination. Prerequisites: IS120.a - An Introduction to Exercise TS3. Rapid Needs Assessment (G557) - Organized by Linda McWhorter Sunday, May 13, 1:30 p.m.-5:00 p.m. Monday, May 14, 8:30 a.m.-noon (Attendance all days required) PBCCC Room 1E This course provides information and resources that will enable participants to plan an effective Damage Assessment Program and conduct rapid and effective damage assessments in order to save lives, protect property and the environment, and begin the process of recovery and mitigation. Course Objectives: Describe the need and purpose of a Rapid Needs Assessment. Describe the starting point for planning for a Rapid Needs Assessment. Describe the process for staffing a Rapid Needs Assessment. Describe the basic tools required to support the Rapid Needs Assessment process. Describe the importance of planning data collection. 32 ND ANNUAL GOVERNOR S HURRICANE CONFERENCE 7

16 TRAINING SESSIONS TS4. Recovery From Disaster: The Local Government Role (G205) - Organized by Linda McWhorter TRAINING SESSIONS Monday, May 14, 1:30 p.m.-5:00 p.m. Tuesday, May 15, 8:30 a.m.-5:00 p.m. Wednesday, May 16, 1:30 p.m.-5:00 p.m. (Attendance all days required) PBCCC Room 1E This course covers foundational concepts in disaster recovery and the latest guidance on recovery planning. Participants will either assess their own recovery plan or a sample against this national planning guidance. Following that, participants will discuss how a disaster recovery effort can be organized, managed, and led along with the types of challenges faced by recovery managers. Scenario activities throughout the course give participants the opportunity to target information strategies, and address local capabilities and challenges. They will also analyze lessons learned from Joplin, Missouri. TS5. Advanced Health Care Emergency Management - Organized by Larry Green Monday, May 14, 8:30 a.m.-5:00 p.m. Tuesday, May 15, 8:30 a.m.-5:00 p.m. (Attendance all days required) PBCCC Room 1A The Healthcare Emergency Management course is a two-day classroom-based course that provides healthcare emergency coordinators advanced training related to emergency management principles, key components, and regulations of emergency preparedness and response programs. It furthers the student's knowledge with an overview of the agencies, organizations, and systems in Florida that they will work with. This course ensures that Florida's healthcare staff is equipped with the most current standards, threats, rules, regulations, and best practices in the Emergency Management community. Prerequisites: 8 hour Basic Health Care Emergency Management Course TS6. Mitigation Planning for Local Governments (G318) - Organized by Linda McWhorter Monday, May 14, 8:30 a.m.-5:00 p.m. Tuesday, May 15, 8:30 a.m.-5:00 p.m. (Attendance all days required) PBCCC Room 1B This course provides plan developers with the information necessary to prepare and implement a local hazard mitigation plan. Course Objectives: Define hazard mitigation and identify the benefits of mitigation planning. Develop or update a local mitigation plan. Identify resources and guidance available for mitigation planning and plan implementation. TS7. Tropical Meteorology 1: FEMA/EMI 311 Hurricane Readiness - Organized by Pablo Santos Monday, May 14, 8:30 a.m.-5:00 p.m. PBCCC Room 1G/1H This one-day course is an introduction to the National Hurricane Center's forecast procedures and products, and FEMA s National Hurricane Program's tools for how to incorporate them into planning and response. Topics include hurricane basics, forecast uncertainty, and NHC and NWS products. The course also covers the storm surge hazard, readiness checklists, decision aids, and evacuation planning. This course is intended for persons responsible for developing or revising hurricane preparedness plans and procedures for businesses, government agencies, and coastal communities. TS8. Tropical Meteorology 2: Hurricane Hazards-Local Threats, Impacts, and Messaging - Organized by Pablo Santos Tuesday, May 15, 8:30 a.m.-5:00 p.m. PBCCC Room 1G/1H As NHC provides hurricane forecasts and watches/warnings along the coast, WFOs subsequently provide down-scaled and locally refined forecasts along with additional inland watches/warnings. All together, hurricane information is locally tailored to support decision-making which meets the needs of coastal, inland, and marine interests alike. Detailed threat assessments that account for forecast magnitude and uncertainty for individual hazards, as well as projections of corresponding potential impacts, are made available. This session will explore the local assessment process as messaged through distilled interpretations. Special emphasis will also be given to effective methods for communicating assessed risk to decision-makers, as well as its porting to public safety instruction. Certain challenges to public messaging will be outlined along with initial findings from ongoing social science studies and the increasing role of social media ND ANNUAL GOVERNOR S HURRICANE CONFERENCE

17 TRAINING SESSIONS TS9. Understanding Risk in Evolving Hurricane Situations - Organized by Pablo Santos Wednesday, May 16, 1:30 p.m.-3:00 p.m. PBCCC Room 1G/1H Understanding the risk of experiencing hurricane conditions at a given location may seem apparent according to the latest forecast, but in evolving situations much can depend on an appreciation for the full spectrum of plausible outcomes. This requires consideration of forecast uncertainty within risk assessments, whether qualitatively or quantitatively. Depictions of the most likely scenario and most likely alternate scenario can help with risk management. More so, accommodating the reasonable worst case scenario ensures that community decisions always err on the side of public safety. Safety margin forecasts can be yielded according to a community s tolerance for risk relative to their readiness, responsiveness, and resiliency. Even so, while probabilistic guidance is helpful for certain triggered decisions, it can also be hard to message - especially to the public. If a person does not rightly perceive their risk, it is unlikely they will be adequately prepared for when the storm shifts their way. This training session discusses the concepts of risk, risk assessments, the role probabilistic information plays on these, the recognition of potential impacts, the reasonable safety margin forecast, and ways to communicate these to the public in a way that is understandable and actionable. TRAINING SESSIONS TS10. Interactive Hurricane Timeline/Scenario A 2017 Scenario - Organized by Pablo Santos Wednesday, May 16, 3:30 p.m.-5:00 p.m. PBCCC Room 1G/1H This training session is an interactive training session meant to familiarize media, emergency management, public officials, and other decision making personnel with the real world applications of weather information during a tropical cyclone landfall event. This year we will follow Hurricane Matthew as the storm became an increasing threat to the central and northeastern portions of the state. Matthew was the first time the new NHC Storm Surge Inundation Graphic was used for a major hurricane, threatening a major metropolitan area and we will review how that information was used along with a host of other NWS/NHC tropical cyclone products. TS11. Debris Management (G202) Organized by John Wilson Monday, May 14, 8:30 a.m.-5:00 p.m. Tuesday, May 15, 8:30 a.m.-5:00 p.m. (Attendance all days required) PBCCC Room 1L This session will provide an overview of issues and recommended actions necessary to plan for, respond to, and recover from a major debris-generating event. Developed from a pre-disaster planning perspective, the session includes debris staff organizations; compliance with laws and regulations; contracting procedures; debris management site selection; volumereduction methods; recycling; special debris situations; and supplementary assistance. Students completing this session will receive the G202 Training Certificate. TS12. Evaluating Debris Management and Monitoring RFPs Organized by John Wilson Wednesday, May 16, 1:30 p.m.-5:00 p.m. PBCCC Room 1L Florida s experience with debris issues following Irma clearly showed that evaluating a debris management contractor involves more than just who has the lowest cost per cubic yard. Yet, many local applicants do not have a solid criteria for evaluating their debris management contractor or monitor. This session provides guidance on what and how to evaluate your debris management/monitor. This will include contractor procurement items and how to evaluate the resource based on the information presented in the RFP. Suggested sets of criteria will be presented. TS13. Community Mass Care in Emergency Assistance (G108) Organized by Becky McCorry Monday, May 14, 8:30 a.m.-5:00 p.m. Tuesday, May 15, 8:30 a.m.-5:00 p.m. (Attendance all days required) PBCCC Room 2A This course is intended for community agencies, Non Governmental Organizations (NGO), and private sector organizations that will collaborate to provide the Mass Care and Emergency Assistance. 32 ND ANNUAL GOVERNOR S HURRICANE CONFERENCE 9

18 TRAINING SESSIONS TS14. WebEOC End User Training - Organized by Bill Johnson, RN TRAINING SESSIONS Monday, May 14, 8:30 a.m.-noon PBCCC Room 2B This WebEOC End User Training, hosted by Intermedix, will ensure students are able to perform the following functions: Retrieve forgotten username and/or reset passwords Self-Registration Log in to WebEOC Navigate Between Incidents and Position Display, add and modify information in WebEOC Setup and use chat rooms Manage contact information Communicate among WebEOC users using WebEOC s internal messaging plug-in Add files to a common storage location that can be shared with other WebEOC users. Utilize the Maps add-on to visualize and geo reference WebEOC data Students must bring their own laptop computers. TS15a. Emergency Pet Friendly Sheltering and PETS Act Reimbursement for Counties - Organized by Andrew Sussman Monday, May 14, 1:30 p.m.-3:00 p.m. PBCCC Room 2B Disasters can have a devastating effect on human and animal life, including family pets. This course will explain the difference between emergency sheltering, co-located sheltering and Pet Friendly sheltering, along with the pros and cons of each type of shelter. Through best management practices, pet evacuation and sheltering operations can provide proper care for these animals and keep families together. The PETS Act and Post-Katrina Emergency Management Reform Act mandates state and local jurisdictions seeking FEMA Public Assistance to incorporate provisions in their emergency plans for evacuating and sheltering people with household pets and service animals facing disasters. This course will focus primarily on responsibilities with the setup, maintenance, animal care, and teardown of emergency Pet Friendly shelters,. This training will also discuss how the Pet Evacuation and Transportation Standards Act (PETS Act) provides counties reimbursement for eligible expenses associated with setting up pet-friendly shelters and transporting those pets, if needed. This is a 1.5 hour course that will be offered 2 times during the 2018 FLGHC. TS15b. Emergency Pet Friendly Sheltering and PETS Act Reimbursement for Counties - Organized by Andrew Sussman Monday, May 14, 3:30 p.m.-5:00 p.m. PBCCC Room 2B Repeat of TS15a. TS16a. Introduction to the New Web Based HURREVAC Organized by John Wilson Monday, May 14, 8:30 a.m.-noon PBCCC Room 2C The FEMA National Hurricane Program is moving towards a web-based version of the HURREVAC decision support tool for government emergency managers. This training session will introduce emergency managers to the new HURREVAC Platform. It will include an overview of the new web based HURREVAC interface, interactive exercises and demonstrations to understand how to use current and new capabilities, and information on the plan and timeline for transitioning from the desktop software to the web based system. Students must bring their own laptop computers. TS16b. Introduction to the New Web Based HURREVAC Organized by John Wilson Monday, May 14, 1:30 p.m.-5:00 p.m. PBCCC Room 2C Repeat of TS16a. TS17. Utilizing Social Media Tools and Techniques in Emergency Management - Organized by Mike Jachles Monday, May 14, 8:30 a.m.-5:00 p.m. PBCCC Room 2D This training session will explore the tools and trends of analyzing social media for rumor control, outreach and situational awareness. Participants will gain hands-on experience with social media monitoring as well as learn techniques for filtering useful information from the noise. Students should bring their own laptop computers ST ANNUAL GOVERNOR S HURRICANE CONFERENCE

19 TRAINING SESSIONS TS18. Evacuation & Re-Entry Planning (G358) - Organized by Andrew Sussman Monday, May 14, 8:30 a.m.-5:00 p.m. Tuesday, May 15, 8:30 a.m.-5:00 p.m. (Attendance all days required) PBCCC Room 2E This course is designed to help participants better understand issues involved with the planning local evacuation and re-entry. This course is an elective in the Advanced Professional Series (APS) certificate program. This course does not address the decision to evacuate or re-enter. Selection Criteria: The persons responsible for planning, implementing, and carrying out evacuations within a jurisdiction must attend this course as a team. This includes, but is not limited to, emergency management and participants in emergency support functions; individuals involved with community evacuation & re-entry coordination local and state government emergency management program managers, emergency planners, and response personnel. TRAINING SESSIONS TS19. Basic Public Information Officers Course (G290) - Organized by Mike Jachles Monday, May 14, 8:30 a.m.-5:00 p.m. Tuesday, May 15, 8:30 a.m.-5:00 p.m. (Attendance all days required) PBCCC Room 2F This course is intended for PIOs who are new to the field or less experienced, or established PIOs who wish to update their training. The emphasis is on basic skills and knowledge needed for all disciplines, including public safety, emergency management and government/municipal public information activities. Topics covered include the role of the PIO, communications tools, conducting awareness campaigns, news release writing, on-camera interviews and news conference techniques, strategic communications and social media. This is an elective course in the advanced professional series program. Prerequisites: FEMA G289 OR IS-29: Public Information Officer Awareness TS20. Alert Florida Message Sender Course - Organized by Andrew Sussman Monday, May 14, 8:30 a.m.-noon PBCCC Ballroom A Assist Everbridge Users under the AlertFlorida Initiative to go through different user roles and craft messages to send using the system. Participants should have user access assigned to them through their Organization. Best practices for sending messages to the public will be discussed. Participants need to bring their own laptop computers for interactive hands on training. Students must also have their login access to their accounts as there will not be time to give people access or reset passwords. TS21. Alert Florida Administrator Training - Organized by Andrew Sussman Monday, May 14, 1:30 p.m.-5:00 p.m. PBCCC Ballroom A For current or new account/organizational administrators using the AlertFlorida Everbridge Notification System. This course will cover settings, group/rules, different user roles, reporting tools and more. Best practices will be discussed. Participants should already have access to their system as an Account or Organization Administrator. Participants must bring their own laptop computers for interactive hands on training. They must also have their login access to their accounts, there will not be time to give people access or reset passwords. TS22a. GSA State and Local Programs: Disaster Purchasing Program & Public Health Emergencies - Organized by Andrew Sussman Monday, May 14, 8:30 a.m.-10:00 a.m. PBCCC Ballroom B Course will provide an overview of the General Services Administration (GSA) Multiple Award Schedules program with specific emphasis on use and associated benefits for State and Local Governments. Outlines the supplies and services that are available for ordering and procedures for locating and purchasing these items. Course also provides information on nonschedule acquisition of donation programs that are available. Also provide key rules and regulations in the Disaster Purchasing program. Will also cover Public Health Emergencies (PHE) and identify ordering procedures for the this type of emergency. 32 ST ANNUAL GOVERNOR S HURRICANE CONFERENCE 11

20 TRAINING SESSIONS TRAINING SESSIONS TS22b. GSA State and Local Programs: Disaster Purchasing Program & Public Health Emergencies - Organized by Andrew Sussman Monday, May 14, 1:30 p.m.-3:00 p.m. PBCCC Ballroom B Repeat of TS22a TS23a. GSA State and Local Programs: Cooperative Purchasing - Organized by Andrew Sussman Monday, May 14, 10:30 a.m.- Noon PBCCC Ballroom B GSA s Cooperative Purchasing Program (CPP) allows state, local, and tribal governments to benefit from pre-vetted industry partners on a variety of information technology products and services as security and law enforcement products and services offered through specific GSA Schedule contracts. This program allows eligible entities to purchase from CPP approved industry partners, at any time, for any reason, using any funds. TS23b. GSA State and Local Programs; Cooperative Purchasing - Organized by Andrew Sussman Monday, May 14, 3:30 p.m.-5:00 p.m. PBCCC Ballroom B Repeat of TS23a TS24. Donated Resources - Organized by Ken Skalitzky Monday, May 14, 1:30 p.m.-5:00 p.m. PBCCC Ballroom C This training will be a how to instead of why you should capture volunteer hours to use for the soft match for Public Assistance project worksheets. Following an overview participants will be involved with a hands on table top exercise to put the material into practice. FEMA and FDEM PA staff on the panel as well as voluntary agencies who are collecting these hours will be the instructors. TS25. All Hazards Liaison Officer (L956) - Organized by John Wilson Tuesday, May 15, 8:30 a.m.-5:00 p.m. Wednesday, May 16, 1:30 p.m.-5:00 p.m. Hilton Coral Ballroom A This course provides local- and state-level emergency responders with a robust understanding of the duties, responsibilities, and capabilities of an effective Liaison Officer on an All-Hazards Incident Management Team (AHIMT). Exercises, simulations, discussions, and a final exam enable participants to process and apply their new knowledge. Prerequisites: ICS E/G0300, IS-100.b, IS-200.b, IS-700.a, IS-800.b TS26. Management of Spontaneous Volunteers in Disasters (G489) - Organized by Ken Skalitzky Monday, May 14, 8:30 a.m.- 5:00 p.m. Hilton Coral Ballroom B This course is designed to identify those issues and challenges in the management of spontaneous volunteer; how to manage these volunteer', develop a plan for your community; learn how to utilize and operate a Volunteer Reception Center (VRC). This course will also discuss best practices for managing volunteers including their use by VOADs ST ANNUAL GOVERNOR S HURRICANE CONFERENCE

21 TRAINING SESSIONS TS27. Logistics Operations Management in Disaster - Organized by Andrew Sussman Monday, May 14, 8:30 a.m.-5:00 p.m. Tuesday, May 15, 8:30 a.m.-5:00 p.m. (Attendance all days required) Hilton Coral Ballroom D This is an entry to mid-level logistics management course that will familiarize students with the various aspects of disaster logistics. Logistics is the foundation in a disaster, and will mean the success or failure of an operation. An emphasis will be placed on pre-identified push packages for Urban Search and Rescue, law enforcement, Mass Care and other missions that are established and/or contracted for pre-event. Core elements of the course include development of a unified logistics program across all levels of government, agencies, associations and organizations, as well as building self-sufficiency, and utilization of the Logistics Capability Assessment Tool (LCAT). Modules include logistics planning, training, forecast modeling, supply chain management, determining shortfalls, establishing essential resources, conventional and contingency contracting, purchasing, logistics management systems and Time Phased Force and Deployment Lists (TPFDDL), resource types and tracking of resources. There will be discussions on the first 72-hours of an event and the balance of pre-positioning resources and strategic outsourcing. Activation level topics include establishing and managing state and county Mobilization Areas, Logistics Staging Areas, County Points of Distribution, Forward Operating Bases, air, rail and sealift support for logistics operations, Emergency Worker Base Camps, and Catastrophic Client Shelter Complexes. TRAINING SESSIONS TS28. Leadership Development Organized by Becky McCorry Monday, May 14, 8:30 a.m.-5:00 p.m. Tuesday, May 15, 8:30 a.m.-5:00 p.m. (Attendance all days required) Hilton Coral Ballroom E The purpose of the Disaster Response Management Simulation (DRMS) is to prepare Red Cross disaster workers to function effectively as managers and leaders on a district level or larger relief operation within a region, state or division. To do this, the simulation allows participants to experience key elements of a disaster operation from preparedness capabilities to an after action analysis of the incident. Prerequisites: Knowledge of basic awareness in disaster response TS29. When the Storm Shifts Organized by Becky McCorry Monday, May 14, 8:30 a.m.-5:00 p.m. Hilton Cypress A & B Changing Hurricane Tracks challenge emergency managers and sheltering plans can be a moving target. So what happens when you receive a 6:00 AM call from the National Weather Service less than 24 hours before landfall that the track has shifted. Are you shelters safe? How do you move people to safe shelters? How does the track of the storm change your sheltering plan? When you have limited resources and limited time, how do you make decisions? This training session will talk through the shelter locations, staffing plans and when the track shifts and how you change your operational plan. This will be an interactive session with different scenarios for planning purposes. TS30. Emergency Operations Center Tour - Organized by Bill Johnson, RN Monday, May 14, 8:30 a.m.-5:00 p.m. Offsite A well-designed and fully functional emergency operations center (EOC) is critical for the successful management of disasters. This six-hour training session includes visits to three (3) area EOCs including the Palm Beach County EOC, City of Boynton Beach EOC, and the South Florida Water Management Director EOC. Presentations will include information on organizing, staffing, and operating these facilities. TS31. Emergency Operations Center Tour - Organized by Bill Johnson, RN Tuesday, May 15, 8:30 a.m.-5:00 p.m. Offsite Repeat of TS ST ANNUAL GOVERNOR S HURRICANE CONFERENCE 13

22 TRAINING SESSIONS Training Sessions TRAINING SESSIONS Room Sunday 1:30 p.m. -3:00 p.m. 3:30 p.m. - 5:00 p.m. 1C TS1. FEMA Continuity of Operations Planner s Training (L550) (day 1) (limit 30) 1D TS2. Homeland Security Exercise & Evaluation Program (HSEEP) (day 1) (limit 30) 1E TS3. Rapid Needs Assessment (G557) (day 1) (limit 45) Room Monday 8:30 a.m. - 10:00 a.m. 10:30 a.m. - Noon 1:30 p.m. -3:00 p.m. 3:30 p.m. - 5:00 p.m. 1A TS5. Advanced Health Care Emergency Management (day 1) (limit 30) 1B TS6. Mitigation Planning for Local Governments (G318) (day 1) (limit 30) 1C TS1. FEMA Continuity of Operations Planner s Training (L550) (day 2) (limit 30) 1D TS2. Homeland Security Exercise & Evaluation Program (HSEEP) (day 2) (limit 30) 1E TS3. Rapid Needs Assessment (G557) (day 2 ) (limit 45) TS4. Recovery From Disaster: The Local Government Role (G205) (day 1) (limit 30) 1G/1H TS7.Tropical Meteorology 1: FEMA/EMI 311 Hurricane Readiness (limit 80) 1L TS11. Debris Management (G202) (day 1) (limit 40) 2A TS13. Community Mass Care in Emergency Assistance (G108) (day 1) (limit 40) 2B TS14. WebEOC End User Training (limit 30) TS15a. Emergency Pet Friendly Sheltering & PETS Act Reimbursement for Counties (limit 60) TS15b. Emergency Pet Friendly Sheltering & PETS Act Reimbursement for Counties (limit 60) (repeat) 2C TS16a. Introduction to the New Web Based HURREVAC (limit 50) TS16b. Introduction to the New Web Based HURREVAC (repeat) (limit 50) 2D TS17. Utilizing Social Media Tools & Techniques in Emergency Management (limit 50) 2E TS18. Evacuation & Re-Entry Planning (G358) (day 1) (limit 30) 2F TS19. Basic Public Information Officers Course (G290) (day 1) (limit 50) BR-A TS20. Alert Florida Message Sender Course (limit 50) TS21. Alert Florida Administrator Training (limit 50) BR-B TS22a. GSA State & Local Programs: Disaster Purchasing Program & Public Health Emergencies TS23a. GSA State & Local Programs: Cooperative Purchasing TS22b. GSA State & Local Programs: Disaster Purchasing Program & Public Health Emergencies (repeat) TS23b. GSA State & Local Programs: Cooperative Purchasing (repeat) BR-C TS24. Donated Resources (limit 40) Hilton Coral BR-A TS35. Senior Officials Workshop for All-Hazards Preparedness (MGT312) (limit 40) Hilton Coral BR-B TS26. Management of Spontaneous Volunteers in Disasters (G489) (limit 35) Hilton Coral BR-D TS27. Logistics Operations Management in Disaster (day 1) (limit 40) Hilton Coral BR-E TS28. Leadership Development (day 1) (limit 30) Cypress A&B TS29. When the Storm Shifts (limit 25) Off-Site TS30. Emergency Operations Center Tour (limit 35) Room Tuesday 8:30 a.m. - 10:00 a.m. 10:30 a.m. - Noon 1:30 p.m. -3:00 p.m. 3:30 p.m. - 5:00 p.m. 1A TS5. Advanced Health Care Emergency Management (day 2) (limit 30) 1B 1C TS6. Mitigation Planning for Local Governments (G318) (day 2) (limit 30) TS1. FEMA Continuity of Operations Planner s Training (L550) (day 3) (limit 30) 1D TS2. Homeland Security Exercise & Evaluation Program (HSEEP) (day 3) (limit 30) 1E TS4. Recovery From Disaster: The Local Government Role (G205) (day 2) (limit 45) 1G/1H TS8.Tropical Meteorology 2: Hurricane Hazards-Local Threats, Impacts & Messaging (limit 80) 1L TS11. Debris Management (G202) (day 2) (limit 40) 2A TS13. Community Mass Care in Emergency Assistance (G108) (day 2) (limit 40) 2C TS33. Multi-Hazard Emergency Planning for Schools (G364) (day 1) (limit 60) 2D TS34. Joint Information System/Center Planning for Tribal, State & Local Public Information Officers (G291) (limit 50) 2E TS18. Evacuation & Re-Entry Planning (G358) (day 2) (limit 30) 2F TS19. Basic Public Information Officers Course (G290) (day 2) (limit 50) Hilton Coral BR-A TS25. All Hazards Liaison Officer (L956) (day 1) (limit 30) Hilton Coral BR-B TS36. Local Volunteer & Donations Management (G288) (day 1) (limit 35) Hilton Coral BR-C TS37. Crisis Leadership & Decision Making (MGT340) (limit 40) Hilton Coral BR-D TS27. Logistics Operations Management in Disaster (day 2) (limit 40) Hilton Coral BR-E TS28. Leadership Development (day 2) (limit 30) Cypress A&B TS38. Basic Search & Rescue for First Responders (limit 24) Off-Site TS31. Emergency Operations Center Tour (limit 35) Room Wednesday 1:30 p.m. -3:00 p.m. 3:30 p.m. - 5:00 p.m. 1B TS39. Healthcare CEMP & CMS Update (limit 40) 1C TS1. FEMA Continuity of Operations Planner s Training (L550) (day 4) (limit 30) 1D TS2. Homeland Security Exercise & Evaluation Program (HSEEP) (day 4) (limit 30) 1E TS4. Recovery From Disaster: The Local Government Role (G205) (day 3) (limit 45) 1G/1H TS9. Understanding Risk in Evolving Hurricane Situations (limit 80) TS10. Interactive Hurricane Timeline/Scenario A 2017 Scenario (limit 80) 1L TS12. Evaluating Debris Management & Monitoring RFPs (limit 40) 2C TS33. Multi-Hazard Emergency Planning for Schools (G364) (day 2) (limit 60) 2D TS42. Application of Unmanned Aircraft in Disasters (limit 50) Hilton Coral BR-A TS25. All Hazards Liaison Officer (L956) (day 2) (limit 30) Hilton Coral BR-B TS36. Local Volunteer & Donations Management (G288) (day 2) (limit 35) Hilton Coral BR-C TS40. Hurricane Irma-The Lee County Story (limit 100) TS41. Hurricane Irma-The Monroe County Story (limit 100) Hilton Coral BR-D TS43. Volunteer Registration Practicum (limit 40) Hilton Coral BR-E TS44. Municipal Emergency Management 101: After All, Disasters Are LOCAL! (limit 40) Off Site TS45. Debris Management Tour-The Pam Beach County Story (limit 35) ND ANNUAL GOVERNOR S HURRICANE CONFERENCE

23 WORKSHOPS Work hops Room 1A 1B/1C 1D/1E 1G/1H 1L 2A 2B/2C 2D 2E 2F Hilton Coral BR-A/B Hilton Coral BR-C Hilton Coral BR-D/E Thursday 8:30 a.m. 10:00 a.m. WS101. Alphabet Soup to the Rescue WS102. Florida Benefits From New FAU-Israeli Partnership in Emergency Management Roundtable WS103. Irma Panel Discussion I: Successes & Challenges in Risk Communication WS118. FEMA s PA Process Did it Perform? WS105. States Department of Transportation s Response to Hurricane Irma WS106. Sheltering Best Practices & Lessons Learned: A Local Perspective WS107. Incident Management Teams Value Added? WS108. The Complex Role of Public Health Lessons From the Dual Hurricanes of 2017 in Puerto Rico WS109a. Family Assistance Centers WS110. The National Media Response to Harvey, Irma and Maria And How Social Media Became the Information Lifeline WS111. A Holistic Approach to Government Fuel Resiliency Analysis WS112. Unmanned Aircraft Systems WS113. Student Presentations Thursday Thursday 1:30 p.m. 3:00 p.m. 3:30 p.m. 5:00 p.m. Palm Beach County Convention Center WS114. Crisis Clean-Up Success Stories WS115a. Institutes of Higher Education Roundtable WS116. Irma Panel Discussion II: Threats/Potential Impacts Communication with a Changing Forecast WS117. Law Enforcement Issues at Mass Care Shelters WS104. Legislative & Policy Actions-2018 Season WS119. People in Harm s Way Selecting Safe Options for Sheltering WS120. Mass Notification Lessons Learned in 2017 WS121.Hospital Incident Command System (HICS) 5th Edition WS109b. Family Assistance Centers (continued) WS122. Tested Tips for Effective Communication Through a Major Storm WS123. Modifying an Evacuation Plan on Short Notice WS124. Florida National Guard Integrated Military Response: Hurricane Irma Lessons Learned WS125. Private Sector Response to the 2017 Hurricanes WS126. Partnerships to Ensure Success WS115b. Institutes of Higher Education Roundtable (continued) WS127. Storm Surge Forecast with Shifting Forecast Tracks WS128. Emergency Operation Center Design for Flexibility & Joint Use WS129. Hurricane Donna to Hurricanes Irma & Maria: 57 Years of Lessons Learned, Forgotten or Ignored WS130. Pet-Friendly & Special Needs Sheltering Considerations: Lessons Learned & Best Practices WS131. Lessons Learned Hurricane Irma Debris Management WS132. Healthcare Business Continuity Challenges and Solutions WS133. Reunification-What Do You Do When You Can t Find Mom? WS134. Lessons Learned: Using Social Media & Technology in Emergency Management Hilton West Palm Beach WS135. Hurricanes & Sinkholes: Leveraging Partnerships & Technology for Disaster Response WS136. How First In Teams Can Lead into Technology in Damage Assessments WS137. Pre- & Post-Storm Business Communication: Keeping Customers Aware Friday 8:30 a.m. 10:00 a.m. WS138. Update Your Preparedness Checklist WS139. Special Needs Registry- Lessons Learned in Irma WS140. Effective Hurricane Messaging & Briefing Practices WS141. The SERP and ESF s 4 & 9 in Hurricanes Harvey, Irma & Maria Lessons Learned WS142. Supporting Florida Residents & Tourists in the Evacuation Process WS143. Mass Care Expectation Matrix WS144. Emergency Communications During 2017 Hurricanes Roundtable WS145. Healthcare Facility Evacuations: From Decision Making to Patient Movement WS146. The BEST: Lessons Learned from a Locally Built Sheltering Program WS147. Using Visual Design Theories to Address Challenges in Hurricane Risk Communication WS148. People with Disabilities, Functional & Access Needs, Planning Ideas from the 2017 Hurricane Season WS149. FPL s Use of New Technologies to Speed-Up Power Restoration Friday 10:30 a.m. - Noon WS150. Are You Certified? If Not, Why Not? WS151. Hurricane Evacuation Centers: Where Are We Going with HECs? WS152. Atlantic Basin Hurricane Season Predictions/Outlook 2018 WS153. Leveraging FEMA's Free Resources to Build Resiliency WS154. Evacuation Assignment, Operations & Public Outreach & Messaging WS155. Shelter Closing: Don t Go It Alone WS156. Healthcare Facility Evacuation & Wellness Checks WS157. Building a Resilient Community: Using Mitigation Planning & Funding to Work for You WS158. Information Technologies & Disaster Management: Role of 311 & Social Media in 2017 Hurricanes Roundtable WS159. Social Media Exercise Recap WORKSHOPS GHC Mobile App Hopefully, you ve gotten our announcements about our mobile app and already have it downloaded. If not, search GHC2018 in the App Store or in Google Play or use the QR Code below. Please be sure to give us your feedback on the survey. 32 ND ANNUAL GOVERNOR S HURRICANE CONFERENCE 15

24 TRAINING SESSIONS TS33. Multi-Hazard Emergency Planning for Schools (G364) - Organized by Braxton K. Davis TRAINING SESSIONS Tuesday, May 15, 8:30 a.m.-5:00 p.m. Wednesday, May 16, 1:30 p.m.-5:00 p.m. PBCCC Room 2C This course provides schools with the knowledge, skills, and tools needed to refine or develop an all-hazards school Emergency Operations Plan (EOP) and to identify how to train and exercise the school EOP. The course follows the guidance set forth in the FEMA Comprehensive Preparedness Guide, CPG 101, for developing an EOP and explains how to utilize the National Incident Management System as the foundation for planning and building partnerships with outside agencies such as law enforcement, fire, and emergency management. Course Objectives Refine or update a school Emergency Operations Plan (EOP) or procedural document. Identify how to train and exercise the school EOP. TS34. Joint Information System/Center Planning for Tribal, State, and Local Public Information Officers (G291) Organized by Mike Jachles Tuesday, May 15, 8:30 a.m.-5:00 p.m. PBCCC Room 2D The purpose of this course is to build on the solo PIO competencies gained in the FEMA G290 Basic PIO Course and applying those skills in an expanding incident where coordination is enhanced through the establishment of a Joint Information Center (JIC) through the Joint Information System (JIS). The primary audience for this training is individuals who have public information responsibilities as their main job, or as an auxiliary function, primarily at the local, state or tribal levels of government. This training will equip PIOs with the fundamental skills needed to establish and function in a JIC. This class is a prerequisite for FEMA E/L0388 Advanced PIO Program. Prerequisites: FEMA G290 Basic Public Information Officer TS35. Senior Officials Workshop for All-Hazards Preparedness (MGT312) - Organized by Linda McWhorter Monday, May 14, 8:30 a.m.-5:00 p.m. Hilton Coral Ballroom A This course provides a forum to discuss strategic and executive-level issues related to all-hazard disaster preparedness, to share proven strategies and best practices, and to enhance coordination among officials responsible for emergency response and recovery from a disaster. This session integrates a multimedia scenario and vignettes that highlight key issues and facilitates executive-level discussion of the United States National Strategy for Homeland Security. Additionally, the forum provides an opportunity to apply lessons learned from past local and national all-hazards disasters. This course includes seven distinct modules incorporating lecture, discussion, and a practical exercise. Each module focuses on a key component of disaster preparedness, such as Culture of Preparedness, Integrated Partnerships, Organizing for Success, Crisis Communications, etc. Within the various modules are opportunities for group interaction and discussion. The final module of the course is designed to provide the participants the opportunity to develop an action plan or to-do list for followup consideration and action. TS36. Local Volunteer and Donations Management (G288) - Organized by Ken Skalitzky Tuesday, May 15, 8:30 a.m.-5:00 p.m. Wednesday, May 16, 1:30 p.m.-5:00 p.m. (Attendance all days required) Hilton Coral Ballroom B This training will support local governments and their emergency management partners in preparing for, responding to, and recovering from disaster events at the local level. The course is designed to strengthen the abilities of local jurisdictions to successfully prepare for and handle volunteer and donations management issues that may arise. The course content and activities may also serve as a template, thereby enhancing uniformity in addressing areas of donated unsolicited goods, unaffiliated volunteers, and undesignated cash. This training also provides information regarding the state s volunteer and donations management responsibilities, which are designed to help build relationships between government and nongovernmental organizations ST ANNUAL GOVERNOR S HURRICANE CONFERENCE

25 TRAINING SESSIONS TS37. Crisis Leadership & Decision Making (MGT340) - Organized by Linda McWhorter Tuesday, May 15, 8:30 a.m. - 3:00 p.m. Hilton Coral Ballroom C The Crisis Leadership and Decision Making seminar is an executive-level presentation for the nation s senior elected and appointed officials at the city, county, region, territory, tribal, and state levels. Seminar participants discuss the strategic and executive-level issues and challenges related to preparing for and responding to a catastrophic incident. The venue provides an excellent opportunity to share proven strategies and practices and apply lessons-learned from past natural and man-made disasters. The seminar is a facilitated, free-flowing discussion of the stresses of crisis leadership and decision-making gained from an examination of a Harvard University, Kennedy School of Government case study of a catastrophic disaster. The seminar supports the national priorities and capabilities that the Department of Homeland Security (DHS) encourages state and local jurisdictions to establish as articulated in Homeland Security Presidential Directive 8 and subsequent documents and policies, such as the National Preparedness Guidelines TRAINING SESSIONS TS38. Basic Search and Rescue for First Responders Organized by Juan Mestas Tuesday, May 15, 8:30 a.m.-5:00 p.m. Hilton Cypress A & B The presentation is a class geared towards first responders and uses handheld GPS units to perform simple damage assessment. The class will introduce participants to the United States National Grid (USNG) and a mapping exercise will be conducted. It will follow up with a GPS awareness section that includes a short field exercise. Search strategy will be discussed followed by a final exercise where participants will plot locations on a map using USNG coordinates in the classroom followed by a field confirmation of those locations using the GPS units. The State Fire College has approved this session for eight hours of continuing education credit in personal development. TS39. Healthcare CEMP & CMS Update - Organized by Larry Green Wednesday, May 16, 1:30 p.m.-3:00 p.m. PBCCC Room 1B This course is designed to provide attendees a better understanding of the requirements for the Comprehensive Emergency Management Plans (CEMP) including new Emergency Power Plan requirements. The Centers for Medicare and Medicaid Services (CMS) update will address new federal health care facility emergency preparedness requirements and the impact on CEMPs. The course will address information for hospitals, nursing homes, assisted living facilities and other healthcare providers regulated by AHCA. TS40. Hurricane Irma -The Lee County Story - Organized by Lee Mayfield Wednesday, May 16, 1:30 p.m.-3:00 p.m. Hilton Coral Ballroom C This session will provide a thorough overview of south Florida s response to Hurricane Irma. Facing complex challenges such as a region with an overwhelming storm surge threat, limited or no evacuation shelters, roadway infrastructures that can quickly become overwhelmed during evacuations, and other challenges, the Lee County Emergency Operations Center (EOC) used prior planning and preparation, prudent mutual aid, and out-of-the box thinking to influence a rapid and effective response and recovery. TS41. Hurricane Irma -The Monroe County Story - Organized by Bill Johnson, RN Wednesday, May 16, 3:30 p.m.-5:00 p.m. Hilton Coral Ballroom C This session will provide a thorough overview of south Florida s response to Hurricane Irma. Overall, more than 15,000 residential units in Monroe County were damaged by Irma, with at least 675 structures destroyed. This amounts to more than 25% of the 55,000 total homes in the Keys. Facing complex challenges such as a region with an overwhelming storm surge threat, limited or no evacuation shelters, roadway infrastructures that quickly become overwhelmed during evacuations, and geographic challenges such as 42 bridges along the 113-mile long island chain, the Monroe County Emergency Operations Center (EOC) used prior planning and preparation, prudent mutual aid, and out-of-the box thinking to influence a rapid and effective response and recovery. 32 ST ANNUAL GOVERNOR S HURRICANE CONFERENCE 17

26 TRAINING SESSIONS TS42. Application of Unmanned Aircraft in Disasters - Organized by Melissa DeLeon TRAINING SESSIONS Wednesday, May 16, 1:30 p.m.-5:00 p.m. PBCCC Room 2D The Center for Disaster Risk Policy at Florida State University and the Humanitarian Robotics and Artificial Intelligence Laboratory at Texas A&M University will discuss and present the latest information on unmanned aircraft system (UAS) operations in and near disaster areas. This training will include development of organizational policies on UAS operations, the impact of Federal and State laws and regulations and examples of real-world UAS use. Participants will see the latest methods for using UAS imagery as part of the PDA process, including real-world examples from exercises and Hurricane Irma deployments. The session will include demonstrations of UAS technology. TS43. Volunteer Registration Practicum - Organized by Ken Skalitzky Wednesday, May 16, 1:30 p.m.-5:00 p.m. Hilton Coral Ballroom D Hurricane Irma broke most every record on the books. That included the volunteer engagement. More than 25,000 individuals donated more than 1,250,000 hours with an estimated value of over $5 million. However of the organizations that were documented to have been engaged in Hurricane Irma response activities, fewer than 60% of the organizations reported any volunteer hours. Additionally, more than 40,000 spontaneous unaffiliated volunteers registered online to help out but many were never used. Hurricane Harvey and Maria responses had similar experiences. This training will focus on ways to prepare a volunteer plan. Beyond lecture, participants will be engaged in a table top exercise to evaluate community readiness to handle volunteers. TS44. Municipal Emergency Management 101: After All, Disasters Are LOCAL! - Organized by Michele Jones Wednesday, May 16, 1:30 p.m.-5:00 p.m. Hilton Coral Ballroom E Emergencies and disasters can occur at any time, and building strong partnerships with stakeholders is critical to any emergency management program. Municipalities and independent authorities are encouraged to establish their own viable emergency management programs to become more disaster resilient. A panel of municipal emergency managers will lead the training based on best practices on how to build and sustain viable local emergency management programs. This training session will include establishing an emergency management budget, staffing and training, plan development, EOC design, emergency technologies, and grants. TS45. Debris Management Tour-The Palm Beach County Story - Organized by Bill Johnson, RN Wednesday, May 16, 1:30 p.m.-5:00 p.m. Offisite The Palm Beach County Solid Waste Authority emergency response staff will review their comprehensive debris management plan during this three-hour training session. PBC s debris management plan includes inter-local agreements with most of the County s 39 municipalities, six (6) qualified contractors and eight (8) potential debris management sites. The presentation will also include a discussion by the waste-to-energy operator on their storm preparation and recovery operations plans, as well as, ways to comply with FEMA s alternate debris recycling program to improve income retention from recycling of post-storm debris. This training session will include an off-site tour of the County s $700 million community investment in the cleanest, greenest, waste-to-energy facility in North America. Level: Basic Class Limit: 35 AG SOLUTION SERVICES, INC. YOUR WOOD WASTE SOLUTION ST ANNUAL GOVERNOR S HURRICANE CONFERENCE

27 Workshops WORKSHOPS WS101. Alphabet Soup to the Rescue WS102. Florida Benefits From New FAU-Israeli Partnership in Emergency Management Roundtable WS103. Irma Panel Discussion I: Successes and Challenges in Risk Communication WS104. Legislative and Policy Actions 2018 Season WS105. States Department of Transportation s Response to Hurricane Irma WS106. Sheltering Best Practices and Lessons Learned: A Local Perspective WS107. Incident Management Team s Value Added? WS108. The Complex Role of Public Health Lessons From the Dual Hurricanes of 2017 in Puerto Rico WS109a/b. Family Assistance Centers WS110. The National Media Response to Harvey, Irma and Maria And How Social Media Became the Information Lifeline From the Network TV Correspondent s Perspective WS111. A Holistic Approach to Government Fuel Resiliency Analysis WS112. Unmanned Aircraft Systems WS113. Student Presentations WS114. Crisis Clean-Up Success Stories WS115a/b. Institutes of Higher Education Roundtable WS116. Irma Panel Discussion II: Threats/Potential Impacts Communication with a Changing Forecast WS117. Law Enforcement Issues at Mass Care Shelters WS118. FEMA s PA Process Did It Perform? WS119. People in Harm s Way Selecting Safe Options for Sheltering WS120. Mass Notification Lessons Learned in 2017 Roundtable WS121. Hospital Incident Command System (HICS) 5th Edition WS122. Tested Tips for Effective Communication Through a Major Storm WS123. Modifying an Evacuation Plan on Short Notice WS124. Florida National Guard Integrated Military Response: Hurricane Irma Lessons Learned WS125. Private Sector Response to the 2017 Hurricanes WS126. Partnerships to Ensure Success WS127. Storm Surge Forecast with Shifting Forecast Tracks WS128. Emergency Operations Center Design for Flexibility and Joint Use WS129. Hurricane Donna to Hurricanes Irma and Maria: 57 Years of Lessons Learned, Forgotten or Ignored WS130. Pet-Friendly and Special Needs Sheltering Considerations: Lessons Learned and Best Practices WS131. Lessons Learned Hurricane Irma Debris Management Roundtable WS132. Healthcare Business Continuity Challenges and Solutions WS133. Reunification-What Do You Do When You Can t Find Mom? WS134. Lessons Learned: Using Social Media and Technology in Emergency Management WS135. Hurricanes and Sinkholes: Leveraging Partnerships and Technology for Disaster Response WS136. How First In Teams Can Lead into Technology in Damage Assessments WS137. Pre and Post Storm Business Communication: Keeping Customers Aware WS138. Update Your Preparedness Checklist WS139. Special Needs Registry-Lessons Learned in Irma Roundtable WS140. Effective Hurricane Messaging and Briefing Practices WS141. The SERP and ESF 4 & 9 in Hurricanes Harvey, Irma & Maria Lessons Learned WS142. Supporting Florida Residents and Tourists in the Evacuation Process WS143. Mass Care Expectation Matrix WS144. Emergency Communications During 2017 Hurricanes Roundtable WS145. Healthcare Facility Evacuations: From Decision Making to Patient Movement WS146. The BEST: Lessons Learned from a Locally Built Sheltering Program WS147. Using Visual Design Theories to Address Challenges in Hurricane Risk Communication WS148. People with Disabilities, Functional and Access Needs, Planning Ideas from the 2017 Hurricane Season Roundtable WS149. FPL s use of New Technologies to Speed-Up Power Restoration WS150. Are You Certified? If Not, Why Not? WS151. Hurricane Evacuation Centers: Where Are We Going with HECs? Roundtable WS152. Atlantic Basin Hurricane Season Prediction/Outlook 2018 WS153. Leveraging FEMA's Free Resources to Build Resiliency WS154. Evacuation Assignment, Operations and Public Outreach & Messaging WS155. Shelter Closing: Don t Go It Alone Roundtable WS156. Healthcare Facility Evacuation & Wellness Checks WS157. Building a Resilient Community: Using Mitigation Planning and Funding to Work for You WS158. Information Technologies & Disaster Management: Role of 311 & Social Media in 2017 Hurricanes Roundtable WS159. Social Media Exercise Recap WORKSHOPS 32 ST ANNUAL GOVERNOR S HURRICANE CONFERENCE 37 19

28 WORKSHOPS Workshops WORKSHOPS ND ANNUAL GOVERNOR S HURRICANE CONFERENCE

29 WORKSHOPS WS107. Incident Management Team s Value Added? Organized by John Wilson Thursday, May 17, 8:30 a.m.-10:00 a.m. PBCCC Room 2B/2C All Hazard Incident Management Teams (AHIMTS) were deployed by the State to assist and augment local response efforts in the areas struck hardest by Irma. Here speakers from these teams recall their experience and how best to use these resources when they come to your community. Position Task Books and how to get involved with the regional AHIMTs will also be covered. WS108. The Complex Role of Public Health Lessons From the Dual Hurricanes of 2017 in Puerto Rico - Organized by Larry Green WORKSHOPS Thursday, May 17, 8:30 a.m.-10:00 a.m. PBCCC Room 2D The presenters are the authors of the Dual Hurricane Response/Transition/ Recovery Plan for the Department of Public Health of the Commonwealth of Puerto Rico. This plan incorporated a detailed analysis of strengths and weaknesses in the response by the major acute care hospitals in the seven public health regions on the island as well as the unique central medical system in San Juan to shattered infrastructure coupled with unusual demand patterns. Most importantly, it features detailed, sometimes controversial, recommendations for change in order to build true independent resiliency with exquisite attention to an intelligent and scalable public health/private healthcare interface. WS109a. Family Assistance Centers - Organized by Cesar Rivera Thursday, May 17, 8:30 a.m.-10:00 a.m. PBCCC Room 2E During the immediate response to a mass casualty event, the Red Cross partners with government organizations and many other community partners to open and/or support reception and assistance centers for the families of victims and for the survivors of the event. People often become separated during the rescue/evacuation process, and these sites serve as temporary holding areas while people are awaiting news or reunification. Friends and Relatives Centers/Family Assistance Centers are often established near the immediate disaster scene, where individuals arrive in search of family and other loved ones involved in the incident, or in healthcare facilities where the injured have been transported. These centers are secure, private locations for family members to gather in the immediate aftermath of a mass casualty event. Red Cross provides information and helps meet the immediate physical, spiritual, and psychological needs of families and friends who arrive at the scene looking for their loved ones and provides information as to when and from whom explicit information will come. WS109b. Family Assistance Centers - Organized by Cesar Rivera Thursday, May 17, 1:30 p.m.-3:00 p.m. PBCCC Room 2E Continuation of WS109a. WS110. The National Media Response to Harvey, Irma and Maria And How Social Media Became the Information Lifeline From the Network TV Correspondent s Perspective - Organized by Mike Jachles Thursday, May 17, 8:30 a.m.-10:00 a.m. PBCCC Room 2F This workshop will highlight the national media s role (and response) to the 2017 major storms from the network correspondent s perspective. Rosa Flores covered the major storms of the 2017 hurricane season for the network. David Begnaud s compelling reporting from the devastation in Puerto Rico following Hurricane Maria and his use of social media served as a surrogate voice to the survivors and facilitated the delivery of much needed resources, while raising awareness to the degree of destruction. WS111. A Holistic Approach to Government Fuel Resiliency Analysis Organized by Angela Colegrove Thursday, May 17, 8:30 a.m.-10:00 a.m. Hilton Coral Ballroom A/B Fuel is a critical disaster operations commodity. Understanding fuel supply, consumption, gaps, and factors that affect them is key to fuel resiliency planning. This workshop explores development of a fuel resiliency analysis for government disaster operations (not public fuel availability), and walks through Pinellas County s process and results. 32 ND ANNUAL GOVERNOR S HURRICANE CONFERENCE 21

30 WORKSHOPS WORKSHOPS ND ANNUAL GOVERNOR S HURRICANE CONFERENCE

31 WORKSHOPS WS118. FEMA s PA Process Did It Perform? - Organized by John Wilson Thursday, May 17, 8:30 a.m.-10:00 a.m. PBCCC Room 1G/1H FEMA replaced its legacy PA process with a model designed to improve customer service, provide consistent points of contacts for applicants, and improve the delivery of federal funding obligation, How well did it work in Florida for Irma? Speakers at the federal, applicant and sub applicant level will present their perspectives and present lessons learned. WS119. People in Harm s Way Selecting Safe Options for Sheltering - Organized by Cesar Rivera Thursday, May 17, 1:30 p.m.-3:00 p.m. PBCCC Room 2A WORKSHOPS We have miles of coastline with people taking advantage of the sun and the beach When tropical systems threaten how do we protect them from the wind, inland flooding and hurricane surge. What type of building can be selected to shelter people in an evacuation situation. Or in the event that timing has become delayed and there is not time to evacuate people to safe shelters what can a county do to open a refuge of last resort. What resources does a county have to put their evacuation shelter/refuge of last resort program together? WS120. Mass Notification Lessons Learned in 2017 Roundtable - Organized by Andrew Sussman Thursday, May 17, 1:30 p.m.-3:00 p.m. PBCCC Room 2B/2C The summer and fall of 2017 saw many disasters across the country. The use of mass notification platforms was tested in various hazards. The purpose of this workshop is to hear from those who used these systems and provide lessons learned and best practices. WS121. Hospital Incident Command System (HICS) 5th Edition - Organized by Larry Green Thursday, May 17, 1:30 p.m.-3:00 p.m. PBCCC Room 2D This workshop will introduce the 5th Edition of HICS a comprehensive incident management system intended for use in both emergent and non-emergent situations, and the NIMS. WS122. Tested Tips for Effective Communication Through a Major Storm - Organized by Mike Jachles Thursday, May 17, 1:30 p.m.-3:00 p.m. PBCCC Room 2F Communication is a basic government function that is solely tested before, during and after hurricane events. How do you punch through media clutter and hype to get your town s word out? How do you integrate PIO messages into the ICS approach? How do you best involve elected officials in support of strategic communications goals? What can you do to ramp-up vital messaging at the same time you are overloaded with other public safety priorities? In a roundtable discussion, the panel of veteran communicators and top-level crisis experts will share best practices and how real-world challenges were identified and overcome with both old-school and new technology approaches. WS123. Modifying an Evacuation Plan on Short Notice - Organized by Angela Colegrove Thursday, May 17, 1:30 p.m.-3:00 p.m. Hilton Coral Ballroom A/B Evacuation planning is an essential element of hurricane preparedness for many communities along the coast. Most state and local plans are developed and exercised months or years in advance, but occasionally unforeseen circumstances may force emergency management personnel to quickly modify these plans with little to no advance notice. Such efforts were necessary during the 2017 hurricane season in New Orleans following failures within the city s drainage and pumping infrastructure. Speakers will discuss the planning processes involved, challenges encountered, and lessons learned from the experience. WS124. Florida National Guard Integrated Military Response: Hurricane Irma Lessons Learned - Organized by Melissa DeLeon Thursday, May 17, 1:30 p.m.-3:00 p.m. Hilton Coral Ballroom C The Florida National Guard successfully activated and integrated over 10,000 military personnel in response to Hurricane Irma efforts. Forces included Army, Air Force and Navy with 22 States providing Mutual Aid and over 900 personnel from the active component. This workshop will provide an overview of the Florida National Guards integrated response to Hurricane Irma and the lessons learned. Best practices will be discussed on how military capabilities were employed from shelter to security operations and everything in between. 32 ND ANNUAL GOVERNOR S HURRICANE CONFERENCE 23

32 WORKSHOPS WS125. Private Sector Response to the 2017 Hurricanes - Organized by Larry McIntyre WORKSHOPS Thursday, May 17, 1:30 p.m.- 3:00 p.m. Hilton Coral Ballroom D/E We were all pressed into action when major hurricanes Harvey, Irma and Maria spun up in the Atlantic Basin within 30 days of each other. While government agencies from FEMA to local cities were preparing and ultimately responding, the private sector was doing the same. How did these two sectors collaborate on planning, resource sharing and response capabilities? This workshop will focus on lessons learned (some the hard way) and offer insights on how to improve future response capabilities across sectors. Representatives from Monroe County, The Cities of Marathon, Miami, North Miami Beach as well as Verizon will share their experiences. Understanding the resources and capabilities being made available to you and your community now will allow for better response and management of assets during future disasters. WS126. Partnerships to Ensure Success - Organized by Ken Skalitzky Thursday, May 17, 3:30 p.m.-5:00 p.m. PBCCC Room 1A Voluntary Agencies, CERT Teams, AmeriCorps, VISTA, ESF-15: each of these partners and more made the response to and recovery from Irma move forward. But they were not all engaged at the same level in all communities. This workshop will explore what the organizations accomplished and how best to duplicate those efforts throughout the state. Presenters will highlight some of the more unique activities that came out of a need to respond to the scale of Irma. Participants will be engaged in a table-top exercise to prepare them for duplication in their local communities. WS127. Storm Surge Forecast with Shifting Forecast Tracks - Organized by Pablo Santos Thursday, May 17, 3:30 p.m.-5:00 p.m. PBCCC Room 1D/1E In the context of Hurricane Irma approaching the FL coast, the following topics will be covered: - Background information on Storm surge forecasting, products, and modeling - The Storm Surge forecast leading up to Irma impacting the peninsula - West coast blowout vs a potential surge forecast of 15 ft - Jacksonville surge event - Maximum surge more than a hundred miles from the center - Surge findings in the FL keys and South Florida - Communication Challenges WS128. Emergency Operations Center Design for Flexibility and Joint Use - Organized by John Wilson Thursday, May 17, 3:30 p.m.-5:00 p.m. PBCCC Room 1G/1H This workshop presents a primer for planning, designing and building state-of-the-art emergency operations centers to ensure the facility remains operational during and after an event. WS129. Hurricane Donna to Hurricanes Irma and Maria: 57 Years of Lessons Learned, Forgotten or Ignored - Organized by Becky McCorry Thursday, May 17, 3:30 p.m.-5:00 p.m. PBCCC Room 1L The Caribbean is the most disaster prone regions in the world. The varying hazards faced by Caribbean Islands is wide from volcanic and drought to hurricanes and earthquakes. The hurricane season runs for 6 months of every year from June to November and hurricanes/tropical cyclones are the most prevalent hazard facing the Caribbean Islands. Over the past 60 years almost every island in the Caribbean has been hit by a major hurricane. In recent years the 2004, 2005, 2008, 2012 and 2017 Hurricane Seasons were each record breaking in their own right. Hurricane Donna in 1960 also broke records which are still held 57 years later and impacted many Caribbean Islands. This panel discussion will surround the impact of Hurricane Donna in 1960 and Hurricanes Irma and Maria in 2017 on the Caribbean focusing on lessons learnt, forgotten and ignored over the 57 ensuing years. Each country will detail Hurricane Donna s impact or a major past hurricane impact and the subsequent lessons learnt then and examine the varying tropical cyclone impacts over the years until Hurricanes Irma and Maria. The presentations will conclude with potential planning aspects for the future to ensure that new lessons learnt are not forgotten or ignored but integrated into policies ND ANNUAL GOVERNOR S HURRICANE CONFERENCE

33 WORKSHOPS WS130. Pet-Friendly and Special Needs Sheltering Considerations: Lessons Learned and Best Practices - Organized by Michele Jones Thursday, May 17, 3:30 p.m.-5:00 p.m. PBCCC Room 2A Hurricane Irma produced a strong demand for special needs sheltering and an unprecedented demand for pet friendly sheltering, all of which come with their own unique needs and challenges. Local mass care practitioners will share first-hand experiences, examine the critical components of shelter operations, discuss best practices, and identify lessons learned that can be applied across an all-hazards approach. WS131. Lessons Learned Hurricane Irma Debris Management Roundtable - Organized by Andrew Sussman WORKSHOPS Thursday, May 17, 3:30 p.m.-5:00 p.m. PBCCC Room 2B/2C The workshop consists of participants from counties in South Florida who experienced Hurricane Irma as a Cat 4 weakening to Category 3 and in Northeast Florida who experienced Irma as a Category 2 weakening to tropical storm. These counties dealt with the debris generated from the major hazards of a hurricane: storm surge, high wind, and heavy rainfall which resulted in flooding. This workshop will highlight the debris management operations and lesson s learned from these counties. WS132. Healthcare Business Continuity Challenges and Solutions - Organized by Larry Green Thursday, May 17, 3:30 p.m.-5:00 p.m. PBCCC room 2D This session will describe the challenges faced by many healthcare institutions regarding business continuity planning. It will address similarities and differences with traditional disaster planning and identify solutions that have been implemented to mitigate the challenges planners have in developing their organizations business continuity plans. WS133. Reunification-What Do You Do When You Can t Find Mom? - Organized by Cesar Rivera Thursday, May 17, 3:30 p.m.-5:00 p.m. PBCCC Room 2E When a disaster occurs with large numbers of fatalities or injuries, and extensive infrastructure damage, individuals who are unaccounted for, a local jurisdiction or state can quickly become overwhelmed with requests from concerned loved ones. Reunification services support the short-term reunification needs of those directly impacted by disaster. Services include providing human and a range of high-tech and low-tech resources to reconnect individuals by facilitating communication from inside the disaster-affected area to outside the affected area. Additional assistance is also provided for individuals with an urgent need. This workshop will discuss a range of Reunification Program tools and processes to improve the quality of service provided to clients who want to notify others that they are safe, seek others who are unaccounted for, reestablish contact when separated from family and deliver reunification services consistently across the country. WS134. Lessons Learned: Using Social Media and Technology in Emergency Management - Organized by Mike Jachles Thursday, May 17, 3:30 p.m.-5:00 p.m. PBCCC Room 2F This workshop will demonstrate how to use social media and technology to effectively communicate with the public. Using real world examples from the City of Coral Springs, instructors will teach participants how to apply lessons learned in their community. This workshop will showcase examples from various real world applications including emergency management, law enforcement, fire rescue and city marketing and public health emergencies. The discussion will include the utilization of sprout social, 360-cameras, Facebook Live, drones and public information functions to improve communications. WS135. Hurricanes and Sinkholes: Leveraging Partnerships and Technology for Disaster Response - Organized by Angela Snow Thursday, May 17, 3:30 p.m.-5:00 p.m. Hilton Coral Ballroom A/B Pasco County Emergency Management and Drs. Lori Collins and Sarah Kruse of the University of South Florida School Of Geosciences, will present a workshop on hurricanes and sinkholes. This workshop is relevant to the Governor s Hurricane Conference as there is a correlation of sinkholes forming following hurricanes. This workshop will inform attendees why sinkholes form following hurricanes, strategies for responding to sinkholes, possible partnerships outside of the home agency, and technology available. The workshop will use examples from the partnerships formed during the response to the Land O Lakes sinkhole that opened just a couple months prior to Hurricane Irma, and how technologies and partnerships have been critical to on-going needs for emergency response efforts. Specifics examples would include initial response taken by Emergency Management and how the partnership with USF was formed, technology USF School of Geoscience used, preparation for Hurricane Irma, and the steps being taken after Hurricane Irma to recover. This workshop can be adjusted as needed to cover basic topics or to go more in depth for an advanced level based on attendee needs. Outcomes from the workshop include development of a model approach and demonstration of technology applications for disaster response, and will be of benefit to agencies, State, and local governments in leveraging partnerships to achieve success. 32 ND ANNUAL GOVERNOR S HURRICANE CONFERENCE 25

34 WORKSHOPS WS136. How First In Teams Can Lead into Technology in Damage Assessments Organized by Melissa DeLeon WORKSHOPS Thursday, May 17, 3:30 p.m.-5:00 p.m. Hilton Coral Ballroom C Manatee County uses interdisciplinary initial impact assessment teams called First in Teams. This roundtable will include First In Team members from Law Enforcement, Fire Service, EMS, Public Works and Emergency Management. Panelists will discuss how the Teams are organized and how they work together to conduct preliminary impact assessments, clear routes to critical facilities and engage in operational roadway clearance for critical resource access. Additional discussion includes lessons learned from Hurricane Irma, choosing appropriate staging locations, equipment assignments, and required resources. In addition, the Orange County Property Appraiser's office will discuss how it leverages technology before, during, and after a disaster to assess the value of damage to a property. This conversation will include information about how we properly determine the type and amount of damage to each parcel and how our appraisers use technology while in the field. WS137. Pre and Post Storm Business Communication: Keeping Customers Aware - Organized by Larry McIntyre Thursday, May 17, 3:30 p.m.-5:00 p.m. Hilton Coral Ballroom D/E During the time leading up to and immediately following a hurricane, it is essential for private businesses to maintain effective lines of communication in sharing with the public what businesses are open and closed in the community. A variety of tools such as website postings, social media and TV bulletins are effectively being used to enable businesses to provide real-time status updates to the public. It is clear that following hurricanes and other disasters, public access to private sector resources significantly reduces the need for government assistance. Emergency conditions in impacted communities can present access and vulnerability challenges for the public in obtaining business services following a hurricane. This workshop will discuss some of the best practices, challenges and impacts that private businesses operational statuses are having during response and recovery periods. WS138. Update Your Preparedness Checklist - Organized by Ken Skalitzky Friday, May 18, 8:30 a.m.-10:00 a.m. PBCCC Room 1A Preparedness goes further than a bucket and a plan. Mathew and Irma exposed weaknesses in preparedness at all levels and with all organizations. This workshop will focus on some of the old thinking patterns that need to be update such as social media, evacuations, staffing, etc. Following a brief presentation by the panel, participants will use an activity to measure the status of their checklist(s). They will leave with a toolkit of resources to help them update their preparedness checklists. WS139. Special Needs Registry-Lessons Learned in Irma Roundtable - Organized by Andrew Sussman Friday, May 18, 8:30 a.m.-10:00 a.m. PBCCC Room 1B/1C Hurricane Irma caused 54 of 67 counties order evacuations, a significant number. This workshop will focus on the lessons learned regarding the use of the special needs registry during Hurricane Irma. WS140. Effective Hurricane Messaging and Briefing Practices - Organized by Pablo Santos Friday, May 18, 8:30 a.m.-10:00 a.m. PBCCC room 1D/1E To be effective, hurricane messaging must be targeted, actionable, and timely. This ensures that the right people are doing the right things at the right time when making hurricane preparations. Decision Support Weather Briefings must cut to the chase to provide information that directly helps community decision-makers do their jobs. Hazard messaging must be deliberate and clear as to minimize confusion, even when addressing forecast uncertainty. More so, it is equally important for decision-makers to appreciate what briefers can (and cannot) provide at respective decision points along the event timeline. For the safety of the public, a proper exchange between briefers and decision-makers is paramount; one that is rooted in deep relationships, a common purpose, and a mutual vocabulary. This session will explore effective messaging and briefing practices recommended for hurricane emergencies. WS141. The SERP and ESF s 4 & 9 in Hurricanes Harvey, Irma & Maria Lessons Learned - Organized by Juan Mestas Friday, May 18, 8:30 a.m.-10:00 a.m. PBCCC Room 1G/1H This workshop will be a panel discussion involving the coordination of the Division of State Fire Marshal s Office as the ECO for ESF-4/9 and the Florida Fire Chiefs Associations Statewide Emergency Response ND ANNUAL GOVERNOR S HURRICANE CONFERENCE

35 WORKSHOPS WS142. Supporting Florida Residents and Tourists in the Evacuation Process - Organized by Carlos Castillo Friday, May 18, 8:30 a.m.-10:00 a.m. PBCCC Room 1L Hurricane evacuations are one of the most complex actions in emergency management. The decision to evacuate ahead of a hurricane involves several key considerations that must be taken into account to ensure the safe, efficient, and effective communication and subsequent movement of potentially large numbers of people. This workshop will explore the various considerations that may or may not be obvious, presented by the agency/entity representatives who are responsible for carrying them out. WS143. Mass Care Expectation Matrix - Organized by Becky McCorry WORKSHOPS Friday, May 18, 8:30 a.m.-10:00 a.m. PBCCC Room 2A The 2017 Hurricane Season in Florida required a record amount of resources, straining local, state, and national capabilities. A validated mass care expectation matrix provides emergency management and stakeholders the situational awareness needed to predict unmet needs and critical mission failures. This workshop will engage the audience while discussing frameworks for expectation matrixes and lessons learned. WS144. Emergency Communications During 2017 Hurricanes Roundtable - Organized by Ed Kessler Friday, May 18, 8:30 a.m.-10:00 a.m. PBCCC Room 2B/2C Hurricanes Harvey, Irma and Maria wreaked havoc on the southeastern United States, Puerto Rico and US Virginia Islands in late This panel of DHS Office of Emergency Communications subject matter experts and their stakeholders, who deployed both within the CONUS and to the Caribbean Islands will discuss the issues of destroyed public safety communications infrastructure, work arounds to effect emergency communications, their involvement in the ESF-2 response, and how OEC is supporting the recovery efforts through technical assistance. WS145. Healthcare Facility Evacuations: From Decision Making to Patient Movement - Organized by Larry Green Friday, May 18, 8:30 a.m.-10:00 a.m. PBCCC Room 2D This workshop will be a panel discussion to address the full spectrum of evacuation, allowing for discussion on how the decision is made then the operational decisions in actually moving the patients. WS146. The BEST: Lessons Learned from a Locally Built Sheltering Program - Organized by Michele Jones Friday, May 18, 8:30 a.m.-10:00 a.m. PBCCC Room 2E Utilizing the Lean Six Sigma process, Brevard County has developed the Brevard Emergency Support Team (BEST) Program to determine the team of individuals involved in shelter staffing, and draws on the wealth of talented County employees, School Board employees, and volunteer partners to provide residents with a place of safety during a storm. This workshop will provide an overview on the creation, development, and execution of the BEST Program, and will delve into the lessons learned from the first real-world activation of BEST members during Hurricane Irma. WS147. Using Visual Design Theories to Address Challenges in Hurricane Risk Communication - Organized by Bill Johnson Friday, May 18, 8:30 a.m.-10:00 a.m. PBCCC Room 2F Despite advances in hurricane prediction technology, visual methods used to communicate hazard risk to the public remain problematic. Existing forecast maps suffer from over complexity and unclear features. Designing a map and communication technique that is accurate and easily to comprehend is key to enable informed decision making. The message should also present residents with the resources necessary to effectively carry out the recommended response. Results from a study conducted by the University of Florida College of Journalism and Communications will be presented to discover which combinations of variables were most effective in increasing comprehension and accurate decision making. Panelists from the broadcast and emergency management communities will sit alongside experts from the National Hurricane Center and National Weather Service to identify best design and dissemination practices that are likely to enhance comprehension, efficacy perceptions, and behavior intentions of Florida residents. 32 ND ANNUAL GOVERNOR S HURRICANE CONFERENCE 27

36 WORKSHOPS WORKSHOPS WS148. People with Disabilities, Functional and Access Needs, Planning Ideas from the 2017 Hurricane Season Roundtable - Organized by Terry Freeman Friday, May 18, 8:30 a.m.-10:00 a.m. Hilton Coral Ballroom A/B More than 1/3 of Florida households include at least one person with a disability or other access or functional need. This roundtable discussion is designed to highlight some lessons learned during the 2017 hurricane season about ensuring that people who have with disabilities (or other access or functional needs) who are living in the family home or independently are prepared for hurricanes, understand the service delivery system, and that communities plan for the services that will accommodate their needs when hurricanes threaten or make landfall in their area. WS149. FPL s Use of New Technologies to Speed-Up Power Restoration - Organized by Lee Mayfield Friday, May 18, 8:30 a.m.-10:00 a.m. Hilton Coral Ballroom C From robots and drones to smart devices and mobile apps, new technologies are helping to speed restoration for Florida Power & Light Company (FPL) customers. Get a firsthand look at how FPL is improving the pace and accuracy, managing the grid and communicating with customers and communities. WS150. Are You Certified? If Not, Why Not? - Organized by Eve Rainey Friday, May 18, 10:30 a.m.-noon PBCCC Room 1A Why be certified? What does it mean to me? During this interactive workshop, learn what kinds of emergency management certification opportunities there are (including Healthcare and Instructor) and what you need to do to accomplish this goal. Commissioners will first present on factors needed to succeed, then you will have the opportunity to meet with Certification Commissioners and work with them on your specific questions regarding the application process and/or your application. WS151. Hurricane Evacuation Centers: Where Are We Going with HECs? Roundtable - Organized by Carlos Castillo Friday, May 18, 10:30 a.m.-noon PBCCC Room 1B/1C Preparing for Hurricane Irma s landfall in Florida resulted in the largest evacuation and subsequent need to provide evacuation center capacities in decades. The American Red Cross has been working with State DEM and county emergency managers to level-set expectations regarding the Red Cross ability to staff a large number of evacuation centers. Hurricane Irma tested our systems to an unprecedented level. This roundtable discussion session will consist of Red Cross, State, and local emergency managers to present innovative solutions to the need for staffing and managing hurricane evacuation centers. WS152. Atlantic Basin Hurricane Season Prediction/Outlook Organized by John Wilson Friday, May 18, 10:30 a.m.-noon PBCCC Room 1D/1E Colorado State University s initial forecast for the 2018 season will be presented and discussed in detail. An update on the current and projected trends in both El Nino and Atlantic sea surface temperatures and pressures will also be presented. WS153. Leveraging FEMA's Free Resources to Build Resiliency - Organized by John Wilson Friday, May 18, 10:30 a.m.-noon PBCCC Room 1G/1H We build our emergency management team around government, leaving out volunteer organizations, the private sector, and the public. The key resiliency is held at the local level of government it s going to have to be a whole community effort on the pre-disaster side. These quotes from our previous and current FEMA Administrators - exemplified by the 2017 hurricane season clearly point to the need of including everyone into the local disaster preparedness arena. Supporting this challenge is FEMA s research and preparedness tools. Participants will learn how to leverage these products to engage residents and the media to better prepare life and property. WS154.Evacuation Assignment, Operations and Public Outreach & Messaging - Organized by Andrew Sussman Friday, May 18, 10:30 a.m.-noon PBCCC Room 1L This workshop will give a broad overview of evacuation: assignment, operational planning and public outreach & messaging. This workshop will step the audience through a tool-based approach to surge and Evacuation zone delineation based on a quantitative analysis of storm surge depths overlying a particular parcel. Tools for evacuation timing, surge modeling and a host of public facing applications are then discussed. Messaging, including the laws and regulations that authorize ordering evacuations, best practices for messaging and mass notifications will be presented ND ANNUAL GOVERNOR S HURRICANE CONFERENCE

37 WORKSHOPS WS155. Shelter Closing: Don t Go It Alone Roundtable - Organized by Becky McCorry Friday, May 18, 10:30 a.m.-noon PBCCC Room 2B/2C Weeks and months after tens of thousands evacuees for Hurricane Matthew and hundreds of thousands evacuees for Hurricane Irma sought refuge in hurricane evacuation shelters, people remained in post-storm recovery shelters. How do you help shelter residents move out of the shelter and begin their recovery? People remain in shelters for a variety of reasons to include: limited available housing, resource shortfalls, transportation challenges, fear of leaving the support at the shelter or fear of the unknown of the uncertainty of life post shelter. Often, there are limited resources, and all transition options require challenging discussions. Are you and your community prepared to help residents move out of shelters? WORKSHOPS This session will draw on the recent experience and expertise from shelter casework experience following hurricanes Matthew and Irma. WS156. Healthcare Facility Evacuation & Wellness Checks - Organized by Larry Green Friday, May 18, 10:30 a.m.-noon PBCCC Room 2D This will be a lessons learned from Hurricane Irma. The presentation will go into detail on how Pinellas County handled the 285 healthcare facilities after Irma left 85% of the county without electricity. It will start with the first day of evacuation to the seventh day without power for the facilities; and conclude with the changes we have made in WebEOC to make the next time easier. WS157. Building a Resilient Community: Using Mitigation Planning and Funding to Work for You - Organized by Michele Jones Friday, May 18, 10:30 a.m.-noon PBCCC Room 2E With the impacts from Hurricanes Hermine, Matthew, and Irma, local communities are presented with the unique opportunity of exploring how mitigation efforts of the past decade held up to these historic storms. By considering the previous efforts and utilizing the hazard mitigation grant program funds that are available, agencies are able to act on their local mitigation strategies and build back in a more sustainable manner. This workshop will look at communities where mitigation and hardening have been successful, the process of moving from plan to action, and will allow for an open discussion of how to steer Florida s vulnerable coastal communities to a stronger future. WS158. Information Technologies & Disaster Management: Role of 311 & Social Media in 2017 Hurricanes Roundtable Organized by Braxton K. Davis Friday, May 18, 10:30 a.m.-noon Hilton Coral Ballroom A/B During emergencies such as hurricanes or other disasters, social media and 311 are essential forms of communication. Incident call-centers may also be activated to address the needs of local citizens. This workshop will explore some best practices along with the various forms of essential communications and the platforms necessary to deliver critical information to other agencies and the public. WS159. Social Media Exercise Recap - Organized by Lee Mayfield Friday, May 18, 10:30 a.m.-noon Hilton Coral Ballroom C This session will discuss the outcomes and lessons learned during the 2018 GHC Social Media Exercise. Exercise participants will have an opportunity to share new and innovative ideas, trends and concepts gained from participating and examine how conference attendees engaged throughout the week. 32 ND ANNUAL GOVERNOR S HURRICANE CONFERENCE 29

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39 FUTURE CONFERENCE DATES FUTURE CONFERENCE DATES Future dates for the Governor s Hurricane Conference are: May 12 17, 2019 May 17 22, 2020 May 16 21, 2021 Palm Beach County Convention Center/ Hilton West Palm Beach 32 ND ANNUAL GOVERNOR S HURRICANE CONFERENCE 31

40 PALM BEACH COUNTY CONVENTION CENTER Palm Beach County Convention Center PALM BEACH COUNTY CONVENTION CENTER Lower Level Upper Level ND ANNUAL GOVERNOR S HURRICANE CONFERENCE

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42 You Know It s Coming. Are You Prepared? (You can be.) When it comes, you ll be prepared with Coxwell at your side. Call us now at Lloyd Road West Jacksonville, FL 32254

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