A Practical Dialogue on Concessions, Concessionaires, and Airport Security. November 1, 2006

Transcription

1 A Practical Dialogue on Concessions, Concessionaires, and Airport Security November 1, 2006

2 Today s s Rules of Engagement Public Dialogue Microphone Placement Questions, Comments, Challenges, Diatribes, Ridicule, Reification, Interruptions Audience to Speakers Amongst Speakers Amongst Audience Active Learning

3 The Notion of Proven Methods Dependent on scenarios [threat, vulnerability, criticality] Proven v. support and non-support Human Performance motivation, motivation, ability Operations security Time sensitivity Commercial Viability

4 Richard W. Bloom, PhD, ABPP Dean, College of Arts and Sciences Professor, Psychology and Social Thought Director, Terrorism, Intelligence, and Security Studies

5 Pertinent Background Terrorism Experts and Terrorists 1967, the New Left, Weathermen, Weather Underground USAF, IC, Allied Intelligence-Collection, Analysis, Covert/Clandestine Action, Counterintelligence Security-Physical, Operations, Communications, Personnel

6 B.S., Global Security and Intelligence Studies (GSIS) M.S., GSIS Governor of Arizona Homeland Security Coordinating Council House Permanent Select Committee on Intelligence Mass Media Interviews Student Placement Civilian and Military Intelligence Community, Corporate Security, Security Consultation, Aviation Security Coops and Internships Border Security Next Generation Air Transportation System Pedagogy-Faculty Faculty-Led Student Teams [Airport Context]

7 The Intelligence Community Army, Navy, Air Force, and Marine Corps Intelligence Elements Central Intelligence Agency Defense Intelligence Agency Department of Homeland Security Drug Enforcement Administration Energy Department Federal Bureau of Investigation** National Geospatial-Intelligence Agency National Reconnaissance Office National Security Agency State Department Treasury Department United States Coast Guard

8 Data Sources Phone Calls Nationwide to Airport Security Personnel Airport Revenue News (ARN) Interview ARN Fact Books and magazine issues University of California, Berkeley, Symposium on Aviation Security University of Southern California, Center of Excellence for Risk and Economic Analysis of Terrorism Events (CREATE) University of Maryland, Center of Excellence for Behavioral and Social Aspects of Terrorism University of Minnesota (Center of Excellence for Food Protection and Defense), Texas A&M (Center of Excellence for Foreign Animal and Zoonotic Disease Defense)

9 Impact on Concessionaires and Concessions Terrorism (and other security violations) Aviation Security Programs

10

11 ARN 2006 Best Concessions 17 awards Nominees Design standards, attractive storefronts, inviting shopping atmosphere Quality customer service, friendly employees Novel services-- --e. g.., spa, business services Restaurant storefronts captured attention and engaged you visually

12 Non-Aeronautical Operating Revenue 34% total airport revenues Parking: 2 Rental Cars: 1 Retail Stores:.4 Food and Beverages:.3

13 Cost of the Aviation and Transportation Security Act Federal Reserve Bank of St. Louis [in millions] Passenger and baggage screening: 5.3k Reimbursement of airport authorities (Law enforcement, access control equipment): 1.1k Air marshals: 1.0k R&D aviation security technology: 240

14 ARN 2006 Fact Book Sky Harbor Phoenix Passenger Traffic, Gross Sales, Square Footage/Commercial Unit Rentals: 295 Food and Beverages: 89 Parking: 59 Specialty Retail: 24 Duty Free: 105

15 Perimeter Security Intractable Basic Conflict: Revenue Generation and Security Posture OPSEC and surveillance Overhead v. revenue v. security

16 The Economic Impacts of a Terrorist Attack on the US Commercial Aviation System USC CREATE Hypothetical terrorist attack on US commercial air transport system with 7-7 day shut down [per million] Food: 1.1k, 11k, 7.5k Gifts/Shopping: 1.1k, 12k, 7.8k

17 The Economic Impact of A Terrorist Attack on the Twin Ports of Los Angeles-Long Beach USC CREATE Spatial distribution of job losses by 120-day port closure dependent on scenario General Revenue Production [direct and indirect] by 120-day port closure dependent on scenario Network performance [personal travel and freight travel cost] by 120-day port closure dependent on scenario Percentages x billions baseline

18 Risk Perception and Behavioral Economics Rational v. Irrational Conscious v. Unconscious

19 Federal Legislation To direct the Secretary of Homeland Security to impose requirements for the improvement of security camera and video surveillance systems at certain airports, and for other purposes. (Introduced in House) HR 6139 IH 109th CONGRESS 2d Session H. R. 6139

20 Federal Legislation To ensure that certain members of the United States Armed Forces are not subject to secondary airport security screening. (Introduced in House) HR 3743 IH 109th CONGRESS 1st Session H. R To ensure that certain members of the United States Armed Forces are not subject to secondary airport security screening.

21 Federal Legislation S.3875 Real Security Act of 2006 (Placed on Calendar in Senate) EDS Foreign repair stations

22 Aviation Security Guidelines Multi-Daily Integrated Planning Layered Security Intelligence-Commercial Driven Threat-Vulnerability Vulnerability-Criticality---Risk Behavioral Pattern Recognition Human Resource Management

23 Aviation Security Issues Public Diplomacy and Public Affairs

24 Conclusion Postmodern Organizational Dynamics Vicarious Conditioning and Communications A 9/11 reprise as success indicator?