PROVIDER-LED INTEGRATED CARE COORDINATION (PLICC)
|
|
- Alisha Hicks
- 5 years ago
- Views:
Transcription
1 PROVIDER-LED INTEGRATED CARE COORDINATION (PLICC) Program Requirements and Billing Guidelines
2 Table of Contents Overview... 3 What s Included in PLICC... 4 Identifying Eligible PLICC Members... 5 Special Health Care Needs Populations... 6 Member Participation... 6 PLICC Care Provider Activities... 7 Required PLICC Care Provider Activities in UHCTransitions (Health BI)... 7 Case Duration... 8 Data Availability... 8 Collaboration and Communication... 9 Physical and Behavioral Health Integration... 9 Transition Between Managed Care Organizations... 9 Whole Person Care Health Plan Care Management Healthify Coordinate Program Oversight Quality Assurance Established Threshold PLICC Billing Guidelines PLICC Auditing and Oversight Monitoring and Evaluation Measuring Care Coordination Effectiveness Definitions UHCTransitions (Health BI) User Registration UHCTransitions (Health BI) User Registration Instructions... 17
3 OVERVIEW We recognize the populations served under the Arizona Health Care Cost Containment System (AHCCCS) Complete Care contract face significant challenges, such as managing multiple behavioral and physical health conditions, food insecurity, unsafe housing, unemployment, under-employment and more. Studies and our own experience show that taking a holistic view of members circumstances is important, given that social and economic factors have a significant effect on health care outcomes. To encourage all providers to deliver integrated care, we developed a new, innovative strategy called Provider-Led Integrated Care Coordination (PLICC). This program is derived from evidence-based models which demonstrate that integration and collaboration between providers facilitates better outcomes and member experience, while affording providers an opportunity for additional compensation for leading care coordination efforts for members with higher levels of integrated care needs. Key components include: Identifying Members UnitedHealthcare Community Plan and/or the care provider may identify members with at least one physical and one behavioral health diagnosis, and evidence of increased risk of adverse health outcomes (see Identifying Eligible PLICC Members). Completing a Health Risk Assessment (HRA) Care providers complete a health risk assessment (HRA) and Social Determinants of Health (SDOH) screening. Results are documented in an integrated service plan within the UHCTransitions (Health BI) Platform (part of our CommunityCare Technology suite) and shared with the Interdisciplinary Care Team (ICT). Submitting a Designated Code Care providers submit a designated code subject to PLICC billing codes. Confirming the Claim UnitedHealthcare Community Plan confirms the claim is from a care provider contracted for PLICC. We also complete quarterly audits of UHCTransitions (Health BI) for PLICC care providers to confirm required services provided and completed documentation. Generating Reminders for Care Providers UHCTransitions (Health BI) will generate reminders for care providers to ensure timely completion of the required services. The following care providers are eligible for the PLICC program: Primary Care Providers (PCPs) Behavioral Health Providers Behavioral Health Homes Behavioral Health care providers that are part of a behavioral health home, physical health practice or integrated clinic (Psychologist; Social Worker; Marriage and Family Therapist; Professional Counselor) Integrated Clinics (ICs) (note specific billing instructions in section 16/Provider-led Integrated Care Coordination Billing Guidelines) Federally Qualified Healthcare Center (FQHC) (note specific billing instructions in section 16/Provider-led Integrated Care Coordination Billing Guidelines) Integrated Practices (co-located physical health and behavioral health practices) UnitedHealthcare Community Plan designated accountable care organizations (ACOs) Private practices Care Provider Eligibility 3
4 The program encourages care providers to work to their highest capacity to deliver integrated care for members, with our support. PLICC is aligned with what we heard care providers ask for: support payment strategies that adequately account for care coordination efforts between care providers and encourage PCPs and behavioral health only care providers to more effectively share data and collaborate. PLICC care providers are subject to both the Provider Administrative Manual and this PLICC Program Requirements and Billing Guideline. The PLICC Program Requirements and Billing Guidelines control if it conflicts with the information in the Provider Administrative Manual. If there are additional protocols, policies or procedures online you ll be directed to that location, when applicable. For protocols, policies and procedures not referenced here please refer to the appropriate chapter in the Provider Administrative Manual. Today with UHCTransitions (Health BI), care providers can communicate with us and with each other (including sending secure messaging) in member-consented care/service plan development. This is part of an interdisciplinary approach to improve data sharing, improve communication and virtually integrate care. Information Sharing PLICC uses two-way information sharing through UHCTransitions (Health BI), which is already used by UnitedHealthcare Community Plan staff and ACO provider partners. Our long-term goal is to leverage Arizona s Health Current as the underlying data exchange technology tool. We are committed to working with AHCCCS and care providers to further develop and expand the adoption of Health Current. PLICC care providers can access timely, actionable data (HIPAA/state compliant), like: Admissions, Discharges and Transfers (ADT) data Member risk stratification, including special health care needs designation and diagnosis information Quality care opportunities What s Included in PLICC PLICC focuses on three key PLICC care provider activities with the goal to generate care provider participation: Health Risk Assessment (HRA) Social Determinants of Health (SDOH) screening Integrated Service Plan Development Additionally, as part of holistic member engagement, PLICC care providers should: Outreach for inpatient discharge and follow-up appointments Outreach for emergency room use and follow-up appointments Offer post-stabilization care and support for individuals following a crisis event Submit internal referral to engage Health Plan Care Management or Specialty Liaisons as needed, based on member complexity and expertise needed Submit referrals to social service providers using Healthify and other resources based on the integrated service plan 4
5 Identifying Eligible PLICC Members A member is eligible for PLICC members if they meet the following criteria: A UnitedHealthcare Community Plan AHCCCS Complete Care member with at least one physical and one behavioral health diagnosis and evidence of increased risk of adverse health outcomes Require physical health and behavioral health care providers to co-manage their care Determined to be eligible by UnitedHealthcare Community Plan or a PLICC care provider using the following criteria: UnitedHealthcare Community Plan Criteria: we use a proprietary, industry-leading process that uses analytics and clinical expertise to stratify members by level of integrated clinical risk, including evidence-based gaps in care. Data inputs include behavioral, physical, and social determinant data (including ICD-10); continuity of care data, admit, discharge, and transfer; historical claims; other data such as AHCCCS supplemental data. PLICC Care Provider Criteria: not all PLICC eligible members will be identified through claims and utilization data due to day claims lag. We empower PLICC providers to use their expertise and relationship with the member to proactively identify PLICC eligible members when the member shows evidence of increased risk of adverse outcomes based on: A completed health risk assessment and social determinants of health screening A clinical determination based on patient encounters Recent admissions or emergency room utilization resulting from these diagnoses Increased risk of adverse events associated with medication adherence issues Being identified as Special Health Care Needs as defined by AHCCCS An integrated health profile is created for each member, which includes: An overall risk score Physical and behavioral health diagnoses Assessment results Claims history Care team members Gaps in care Information Sharing This information allows internal and external care managers, care providers and other constituents of the care team to easily access each person s individualized needs. A member is PLICC eligible if assigned to a PLICC participating PCP and/or a PLICC participating behavioral health home provider. MEDICAL RULE(S) Medical and Behavioral Cormorbidities Examples BEHAVIORAL RULE(S) Chronic Obstructive Pulmonary Disease (COPD) diagnosis on 2 or more inpatient/er events (Age > = 18) AND Schizophrenia non-adherence to antipsychotic medications Coronary Arterry Disease (CAD) diagnosis on 2 or more ER events AND Depression non-adherence to antidepressant CAD diagnosis on an inpatient event (claims) AND Drug interaction: opiates and benzodiazepines Asthma diagnosis on an inpatient event (Asthma out of control) AND 2 or more admissions for psychiatric condition without record of antipsychotic medications OR low adherence to antipsychotic medication Diabetes with renal condition but not on an ACE or ARB AND Evidence of high level of opioid use New ER visit with total of 4 or 5 ER visits in the last 6 months, without corresponding inpatient events AND Substance use disorder - Readmission in past 90 days 5
6 Special Health Care Needs Populations Defined by AHCCCS as a person with a serious and chronic physical, developmental, or behavioral conditions requiring medically necessary health and related services of a type or amount beyond that generally required by members. The services will last, or are expected to last, one year or more and may require ongoing care not generally provided by a PCP. When a PLICC care provider determines a member with special health care needs could/should benefit from further evaluation for Arizona Long Term Care System (ALTCS) a referral to the Health Plan ALTCS Coordinator should occur. AHCCCS has determined that the following populations meet this definition: Members with qualifying Children s Rehabilitative Services (CRS) conditions Members diagnosed with HIV/AIDS Members diagnosed with opioid use disorder, separately tracking pregnant members and members with comorbid pain and opioid use disorder Members who are being considered for, or are actively engaged in, a transplant process and for up to one year post transplant ALTCS members who are elderly and/or have a physical disability ALTCS members who have a developmental disability Members who are engaged in care or services through the Arizona Early Intervention Program (AzEIP) Members who are enrolled in the Comprehensive Medical and Dental Program (CMDP) Members who transition out of the CMDP up to one year post transition Members determined to have a serious mental illness Any child that has a Child and Adolescent Service Intensity Instrument score of 4+ Members who have a seriously emotionally disturbed diagnosis flag in the system Substance exposed newborns and infants diagnosed with neonatal abstinence syndrome Members diagnosed with severe combined immunodeficiency Members with a diagnosis of autism or at risk for autism Member Participation Members will be considered participating in PLICC unless they opt out. The goal of PLICC is for care providers to address unmet needs by developing strategies, in partnership with the member that will advance member self-management skills that improve quality of life. PLICC care providers will discuss the benefits of participating in PLICC and will document in UHCTransitions (Health BI) if the member has chosen not to participate. Once a member has chosen to participate, PLICC care providers will document an interdisciplinary care team (ICT), as well as what types of protected health information (PHI) the member agrees can be shared with the ICT. 6
7 PLICC CARE PROVIDER ACTIVITIES PLICC care providers agree to care coordination and data sharing activities required for payment, which includes, but is not limited to: Completion, review, update and attestation of a health risk assessment Completion, review, update and attestation of a social determinants of health assessment Development of an integrated service plan or plan of care and completion, review, update and attestation, as needed Referrals for needed services Required PLICC Provider Activities in UHCTransitions (Health BI) ACTIVITY DESCRIPTION MAXIMUM FREQUENCY (QUARTERLY) Completion of a Health Risk Assessment Completion of a Social Determinant of Health Screening Development of an Integrated Service Plan Captures baseline information that can determine if members need more in-depth evidencebased assessments or referrals for further evaluation. Timeline for Completion: Within 30 days of the member being identified as PLICC eligible If not completed within 60 days of member being identified, a system alert will be generated If not completed within 90 days of member being identified, a system alert will be generated and the health plan will outreach to determine if engagement support is necessary Captures factors that can influence health disparities and may impact the ability of a member to access adequate and timely care and services. This assessment will determine the types of formal and informal community supports that member may need, as well as identify any resources and referrals needed to address these concerns. Timeline for Completion: Within 30 days of the member being identified as PLICC eligible If not completed within 60 days of member being identified, a system alert will be generated If not completed within 90 days of member being identified, a system alert will be generated and the health plan will outreach to determine if engagement support is necessary Development of the service plan and ongoing care coordination include providing condition specific interventions, strategies, and education to members with identified targeted needs. This is a collaborative process. The care provider will ask for input from the member and/or their caregiver (with the member s permission), and the interdisciplinary care team, including but not limited to specialists, social workers, community program support, and behavioral health specialists. Member preferences and goals of care, including cultural and linguistic needs are included. Timeline for Completion: When the health risk assessment, social determinant of health screening and any other evidenced-based assessments are completed Within 30 days of the member being identified as PLICC eligible If not completed within 60 days of member being identified, a system alert will be generated If not completed within 90 days of member being identified, a system alert will be generated and the health plan will outreach to determine if engagement support is necessary Initial review, completion, attestation, and upon change in condition Review and attestation Initial review or completion, and upon change in condition Review and attestation Initial plan development or completion Review and attestation or when there is a change in condition 7
8 Data Availability Additional available data is in the UHCTransitions (Health BI) system. Care providers can use this data in an effort to efficiently manage PLICC eligible members. Information will include, but is not limited to: Inpatient discharges Emergency Room Utilization Laboratory Data Secure Messaging for Team Partners Care Opportunities Case Duration PLICC represents longitudinal care coordination, with the primary focus being on the relationship between the care provider and the member. The PLICC care provider will determine the frequency of the necessary activities to be billed, and will be reimbursed according to activities completed on a quarterly basis. 8
9 COLLABORATION AND COMMUNICATION An important approach to member-centric care is the collaborative and iterative service plan development process with the interdisciplinary care team. This team consists of the member, family/representatives, PCP, behavioral health providers, peer support specialists, behavioral community support worker and/or therapist, and any other individual or entity the member wishes to have as part of his or her care delivery. This addresses care coordination for members across the entire continuum of their care to not only meet the member s clinical needs but to provide bio-psychosocial coordination and integration critical to improving and maintaining their health status. Physical and Behavioral Health Integration Members identified as having comorbid (physical and behavioral) conditions and a care opportunity will receive an integrated approach to care. The PLICC care provider will assess the member s needs using evidence-based screening tools, as well as the health risk assessment and social determinants of health tools provided by UnitedHealthcare Community Plan. Development of an integrated service plan ensures the member s physical, behavioral health and social/environmental health care concerns are addressed holistically. As part of integrated care delivery, the team will focus on addressing physical and behavioral health, social determinants of health, wellness and recovery, trauma-informed care philosophies, and system of care principles that drive meaningful physical and behavioral health solutions for members that will help them achieve their goals. Transition Between Managed Care Organizations The health plan agrees to protocols for hand-offs and data sharing to ensure timeliness, quality of services, and continuity of care through: Care coordination initiated contacts to further evaluate member needs and services using the health risk assessment and social determinants of health screening tools Prioritization of high-risk members and addressing urgent concerns and needs Handoffs due to a member moving from one managed care organization to another will be completed through case conferences, as requested. The transfer of transitional care data will be based on the requirements outlined by AHCCCS. 9
10 Whole Person Care Health Plan Care Management The Whole Person Care program philosophy and structure helps ensure member needs are addressed holistically. Medical, behavioral and social/environmental concerns are targeted by engagement of members, community partners, and care providers working together. The primary goal is to ensure the person receives the right care from the right care providers in the right place and at the right time. The program targets members who have a higher persistency of healthcare utilization and may have chronic and complex emerging risk. The goal is to focus interventions on members with complex medical, behavioral, social, pharmacy and specialty needs. This should result in better quality of life for members, improved access to healthcare, and reduction of healthcare expenses. The Whole Person Care team will engage the physical and behavioral health care providers as part of the ICT to develop an integrated care plan. For members being managed by PLICC care providers, the Whole Person Care team may be engaged for members requiring more intensive care management solutions on a short-term basis. This would be on a case-by-case basis, and would include involvement of the PLICC care provider as part of the ICT, with the goal to transition the member back to the PLICC care provider for continued care coordination. Healthify Coordinate PLICC care providers will have access to Healthify, a web-based, mobile-friendly community resource tool. Healthify offers social services, empowering users to bridge the gap between health care and social needs. The search functions allow users to sort by type of service and preferred location. Every resource includes a map, contact information, eligibility requirements and service hours. An algorithm searches public websites and sources, such as 211 directories, to identify community resources. Each resource is validated before it is added it to the database. Detailed information for each resource, including services offered, contact information, intake requirements, service hours and languages spoken. Enables users to rate the community resource using a 5-star scale. Ratings are available to other users when searching for resources for a member. Users can also favorite community resources for convenient access as they log in to Healthify. Allows users to submit edits to the resource listing and add available resources to the database. The Healthify verification team validates all resources before adding them to the database. 10
11 PROGRAM OVERSIGHT Quality Assurance PLICC back-end reports will allow the health plan to monitor completion rates for PLICC activities as part of program oversight. At minimum these reports will include Participation rates (opt-in/opt-out) Activities completed or attested to: a. Health risk assessment b. Social determinants of health c. Integrated service plans Established Threshold The goal would be to establish an initial completion rate threshold for PLICC activities which will be utilized for baseline year of this pilot with the understanding that this pilot period (Year One Baseline) will include collaborative dialogue from PLICC participating providers to adjust the completion rate thresholds (Year Two Baseline to Re-measurement 1). Proposed Measurement period: Oct. 1, 2018 Sept. 30, 2019 Baseline Goals (see below) Rate/Results Medical and Behavioral Cormorbidities Examples VOLUME OF ELIGIBLE PLICC MEMBERS 1 TO BE MANAGED ACTIVITIES COMPLETION RATE (COUNT IS RELEVANT TO MEMBERS THAT ARE ELIGIBLE FOR PLICC AND HAVE CHOSEN TO PARTICIPATE) QUARTERLY COMPLETION RATES ANNUAL COMPLETION RATES STATISTICAL TEST SIGNIFICANCE 2 Less than percent TBD TBD TBD percent TBD TBD TBD percent TBD TBD TBD percent TBD TBD TBD More than percent TBD TBD TBD 1 UnitedHealthcare Community Plan estimates that approximately 10 percent of its members may be eligible for the program 2 If used, specify the test, p value, and specific measurements (e.g., baseline to re-measurement 1, re-measurement 1 to re-measurement 2, or baseline to final re-measurement, etc.) included in the calculations. 11
12 PLICC Billing Guidelines Care providers may bill the PLICC code on the claim and be paid once per quarter. For a payment to be valid, the following items must be completed: Medical and Behavioral Cormorbidities Examples PAID ACTIVITIES COMPLETED ATTESTATION DEFINITIONS Health Risk Assessment Must be on file in UHCTransitions (Health BI) within the calendar year One of the following must be true: Posted and attested Updated and attested Reviewed and attested Completed: all questions answered Reviewed: no update made Attested: was reviewed Updated: one or more question(s) updated in the quarter Social Determinants of Health Must be on file in UHCTransitions (Health BI) within the calendar year One of the following must be true: Posted and attested Updated and attested Reviewed and attested Completed: all questions answered Reviewed: no update made Attested: was reviewed Updated: one or more question(s) updated in the quarter Integrated Service Plan Must be on file in UHCTransitions (Health BI) within the calendar year One of the following must be true: Posted and attested with member s signature Updated and attested with member s signature Reviewed and attested with member s signature Completed: all questions answered Reviewed: no update made Attested: was reviewed Updated: one or more question(s) updated in the quarter PLICC claims must be submitted as follows: PLICC enhanced payment should only be billed for PLICC members identified by UnitedHealthcare Community Plan or a PLICC provider who determines the member meets the specific criteria as stated above. Only one unit may be billed per PLICC member, per quarter UnitedHealthcare Community Plan will not pay for more than four dates of service within the plan year per PLICC member PLICC claim must be submitted on the CMS 1500 Claim Form UnitedHealthcare Community Plan will reimburse providers per their contracted rate and in accordance with this guide. 12
13 For physical services, PLICC contracted providers must bill the CPT code, along with one of the following codes, within the same quarter. NEWPATIENT ESTABLISHED PATIENT For behavioral health services, PLICC contracted provider must bill HCPCS code H0025 with modifier 22, along with one of the following codes, within the same quarter: NEWPATIENT H H H H ESTABLISHED PATIENT For FQHC and Integrated Clinic care providers, claims must be submitted under the individual rendering care provider national provider ID number (NPI) and not the FQHC or IC NPI or claims will be denied. Physical/Medical Sample Claim , , Behavioral Health Sample Claim Behavioral Health Sample Claim , H ,
14 Payment Schedule Quarter 1 (January March) Quarter 2 (April June) Quarter 3 (July September) Quarter 4 (October December) Additional rules may apply and include, but are not limited to: Lessor of logic Timely filing guidelines Correct coding Reconsideration and dispute process Standard prior authorization guidelines Coordination of benefits rules Claims can be submitted electronically or mailed to the following addresses: For more information about submitting claims electronically, go to UHCprovider.com/EDI. Medical UnitedHealthcare Community Plan P.O. Box 5290 Kingston, NY Electronic Payer ID: Behavioral United Behavioral Health P.O. Box Salt Lake City, UT Electronic Payer ID: PLICC Auditing and Oversight The health plan will monitor timely completion of PLICC provider activities through claims submissions and audits of the attestation records to ensure alignment with the PLICC provider payments. Clinical staff are able to monitor timely completion of activities through system-generated alerts. These alerts will remind PLICC care providers and health plan staff to complete the quarterly PLICC care provider activities. Monitoring and oversight will include, but is not limited to: System generated alerts in UHCTransitions (Health BI) at 30, 60 and 90 days when PLICC care provider activities aren t completed System generated alerts in CommunityCare at 60 and 90 days when PLICC care provider activities aren t completed Health plan staff will outreach to the PLICC care provider when activities haven t been completed and determine what actions to take 14
15 MONITORING AND EVALUATION At a minimum, the PLICC care provider reviews the member s compliance with the service plan quarterly. Treatment, including medication adherence, is established as a health care goal and interventions and progress toward that goal are documented in each assessment session. At any point the PLICC care provider feels the member is not adhering to the service plan, the PLICC care provider will: Work to identify and understand the member s barriers to success Find alternative solutions Report non-adherence to the ICT and offer potential solutions and incorporate feedback Facilitate agreement for change between all parties and monitor progress Measuring Care Coordination Effectiveness UnitedHealthcare Community Plan uses quality, utilization, and operational indicators to determine effectiveness of the PLICC interventions. Through the annual review process, data is analyzed and goals will be established for the following year. The indicators will be measured against goals on an ongoing and annual basis. When performance is not favorable, a barrier analysis will be conducted to identify the root causes impacting performance. Based on this analysis, actions will be identified for implementation in the effort to reduce or remove barriers to improve performance. UnitedHealthcare Community Plan also analyzes utilization and operational metrics to determine the impact on PLICC effectiveness. Metrics measured include, but are not limited to, impact of PLICC on: A PCP visit in the last 90, 180 or 360 days Percent of eligible population engaged in PLICC Completion rates for PLICC care provider activities Member and provider satisfaction with PLICC Inpatient utilization Observation status Emergency room utilization Readmission rates Urgent care utilization 15
16 DEFINITIONS AHCCCS Complete Care: AHCCCS s new integrated system that joins physical and behavioral health services to treat all aspects of a member s health care needs. Begins Oct. 1, Health Current: Previously known as Arizona Health-e Connection, this is Arizona s health information exchange. Health Current connects hospitals, labs, behavioral and physical health care providers and allows them to securely share electronic health records for their members. Health Risk Assessment: A health questionnaire used to evaluate a member s health risks and quality of life. This form is available in UHCTransitions (Health BI). Interdisciplinary Care Team (ICT): A team of healthcare professionals from different professional disciplines who work together to manage the physical and psychological needs of the member. Provider-Led Integrated Care Coordination Program (PLICC): UnitedHealthcare Community Plan s integrated care model that emphasizes integration and collaboration between care providers to facilitate a better health outcome and member experience. Social Determinants of Health: Codes that identify the conditions in which people are born, grow, live, work and age. This form is available in UHCTransitions (Health BI). 16
17 UHCTRANSITIONS (HEALTH BI) USER REGISTRATION Group Registration A care provider group administrator can register individual users. PLICC contracted groups must provide the following information for each UHCTransitions (Health BI) user: First name Last name Group TIN Group name/organization name Individual Fill out the PLICCGroupMassRegistration.xls template and it to AZ_PLICC_Registration@uhc.com. The template is available at UHCprovider.com/plicc. Single Registration Individual users providing PLICC services under a group agreement must send an to AZ_PLICC_Registration@uhc.com with the following information to add, update or remove a user from UHCTransitions (Health BI): First name Last name Group TIN Group name/organization name Individual Questions? We can help. If you have questions, please contact your Provider Advocate. You can also call Provider Services at Doc#: PCA _ United HealthCare Services, Inc.
Using Data for Proactive Patient Population Management
Using Data for Proactive Patient Population Management Kate Lichtenberg, DO, MPH, FAAFP October 16, 2013 Topics Review population based care Understand the use of registries Harnessing the power of EHRs
More informationEVOLENT HEALTH, LLC. Heart Failure Program Description 2017
EVOLENT HEALTH, LLC Heart Failure Program Description 2017 1 Evolent Health Heart Failure Program Description 2017 Table of Contents Section Page Number I. Introduction. 3 II. Program Scope. 3 III. Program
More informationProvider Information Guide Complex Care and Condition Care Overview
Complex and Overview Introduction Complex and are essential components of Passport Health Plan s (Passport) Coordination services, which are used to support the practitioner-patient relationship and plan
More informationPCMH 2014 Recognition Checklist
1 PCMH1: Patient Centered Access 10.00 points Element A - Patient-Centered Appointment Access ~~ MUST PASS 4.50 points 1 Providing same-day appointments for routine and urgent care (Critical Factor) Policy
More informationCare Coordination (CC) assists members and their families with complex needs
Care Coordination (CC) assists members and their families with complex needs Care is member-centered, family-focused, and culturally competent. CC assists in locating services to meet the health and social
More informationAPPENDIX 2 NCQA PCMH 2011 AND CMS STAGE 1 MEANINGFUL USE REQUIREMENTS
Appendix 2 NCQA PCMH 2011 and CMS Stage 1 Meaningful Use Requirements 2-1 APPENDIX 2 NCQA PCMH 2011 AND CMS STAGE 1 MEANINGFUL USE REQUIREMENTS CMS Meaningful Use Requirements* All Providers Must Meet
More informationMedical Management. G.2 At a Glance. G.3 Procedures Requiring Prior Authorization. G.5 How to Contact or Notify Medical Management
G.2 At a Glance G.3 Procedures Requiring Prior Authorization G.5 How to Contact or Notify Medical Management G.6 When to Notify Medical Management G.11 Case Management Services G.14 Special Needs Services
More informationSpecial Needs Plans (SNP) Model of Care (MOC) Initial and Annual Training
Special Needs Plans (SNP) Model of Care (MOC) Initial and Annual Training 2018 Learning Objectives Program participants will be able to: List the three overall goals of the SNP Model of Care Describe the
More informationSTAR+PLUS through UnitedHealthcare Community Plan
STAR+PLUS through UnitedHealthcare Community Plan Optum 06012014 Who We Are United Behavioral Health (UBH) was created February 2, 1997, through a merger of U.S. Behavioral Health, Inc. (USBH) and United
More informationJumpstarting population health management
Jumpstarting population health management Issue Brief April 2016 kpmg.com Table of contents Taking small, tangible steps towards PHM for scalable achievements 2 The power of PHM: Five steps 3 Case study
More informationAppendix 5. PCSP PCMH 2014 Crosswalk
Appendix 5 Crosswalk NCQA Patient-Centered Medical Home 2014 July 28, 2014 Appendix 5 Crosswalk 5-1 APPENDIX 5 Crosswalk The table compares NCQA s Patient-Centered Specialty Practice () standards with
More informationPassport Advantage (HMO SNP) Model of Care Training (Providers)
Passport Advantage (HMO SNP) Model of Care Training (Providers) 2018 Passport Advantage (HMO SNP) is an HMO Special Needs plan with a Medicare contract and an agreement with the Kentucky Department for
More informationSpecial Needs Program Training. Quality Management Department
10/26/2017 1 Special Needs Program Training Quality Management Department 10/26/2017 2 Special Needs Plan (SNP) Overview 3 SNP Overview Medicare Advantage (MA) plans were created by the Medicare Modernization
More informationAsthma Disease Management Program
Asthma Disease Management Program A: Program Content GHC-SCW is committed to helping members, and their practitioners, manage chronic illness by providing tools and resources to empower members to self-manage
More informationAt EmblemHealth, we believe in helping people stay healthy, get well and live better.
At EmblemHealth, we believe in helping people stay healthy, get well and live better. Welcome to the 2017 course on Special Needs Plan Model of Care. This year s course is focused on how we can successfully
More informationEVOLENT HEALTH, LLC Diabetes Program Description 2018
EVOLENT HEALTH, LLC Diabetes Program Description 2018 1 Evolent Health Diabetes Program Description 2018 Table of Contents Section Page Number I. Introduction... 3 II. Program Scope... 3 III. Program Goals...
More informationPart 3: NCQA PCMH 2014 Standards
Part 3: NCQA PCMH 2014 Standards Heather Russo, CCE PCMH Consultant September 15, 2015 Advancing Healthcare Improving Health PCMH Standard 4: Care What s New? Management and Support Combined 2011 Standards
More informationMedical Management. G.2 At a Glance. G.2 Procedures Requiring Prior Authorization. G.3 How to Contact or Notify Medical Management
G.2 At a Glance G.2 Procedures Requiring Prior Authorization G.3 How to Contact or Notify G.4 When to Notify G.7 Case Management Services G.10 Special Needs Services G.12 Health Management Programs G.14
More informationProviderReport. Managing complex care. Supporting member health.
ProviderReport Supporting member health Managing complex care Do you have patients whose conditions need complex, coordinated care they may not be able to facilitate on their own? A care manager may be
More informationEVOLENT HEALTH, LLC. Asthma Program Description 2018
EVOLENT HEALTH, LLC Asthma Program Description 2018 1 Evolent Health Asthma Program Description 2018 Table of Contents Section Page Number I. Introduction... 3 II. Program Scope... 3 III. Program Goals...
More information2017 Quality Improvement Work Plan Summary
Project Member Service and Satisfaction Commercial Products: Commercial Project Description: To improve member service and satisfaction and increase member understanding of how the member s plan works.
More informationPCSP 2016 PCMH 2014 Crosswalk
- Crosswalk 1 Crosswalk The table compares NCQA s Patient-Centered Specialty Practice (PCSP) 2016 standards with NCQA s Patient-Centered Medical Home (PCMH) 2014 standards. The column on the right identifies
More informationSpecial Needs Plan Model of Care Chinese Community Health Plan
Special Needs Plan Model of Care 2017 2017 Chinese Community Health Plan Elements of CCHP SNP Model of Care Special Needs Plan (SNP) Goals CCHP Dual Eligible SNP Enrollment & Eligibility Vulnerable Beneficiaries
More informationIMPROVING TRANSITIONS OF CARE IN POPULATION HEALTH
IMPROVING TRANSITIONS OF CARE IN POPULATION HEALTH TABLE OF CONTENTS 1. The Transitions Challenge 2. Impact of Care Transitions 3. Patient Insights from Project Boost 4. Identifying Patients 5. Improving
More informationNew provider orientation
New provider orientation Welcome 2 Agenda Introduction to Amerigroup Provider resources Contact numbers and questions Provider responsibilities Member benefits and services Claims and billing Preservice
More informationCare Management in the Patient Centered Medical Home. Self Study Module
Care Management in the Patient Centered Medical Home Self Study Module Objectives Describe the goals of care management Identify elements of successful care management Recognize the 5 step Care Management
More informationTips for PCMH Application Submission
Tips for PCMH Application Submission Remain calm. The certification process is not as complicated as it looks. You will probably find you are already doing many of the required processes, and these are
More informationDRAFT Complex and Chronic Care Improvement Program Template. (Not approved by CMS subject to continuing review process)
DRAFT Complex and Chronic Care Improvement Program Template Performance Year 2017 (Not approved by CMS subject to continuing review process) 1 Page A. Introduction The Complex and Chronic Care Improvement
More informationWelcome to the Cenpatico 2017 Provider Newsletter
Improving Lives 2017 ISSUE You want to help your patients. We re here to help you. This newsletter will provide you with information regarding our clinical and operational resources, and programs, all
More informationSpecial Needs Plan (SNP) Model of Care Training 2018
Special Needs Plan (SNP) Model of Care Training 2018 Table of Contents Training Overview Pg. 1 Denver Health Medical Plan s (HMO SNP) MOC Annual Training Pg. 2 Special Needs Plans (SNPs) Pg. 2 Special
More informationProvider Frequently Asked Questions
Provider Frequently Asked Questions Strengthening Clinical Processes Training CASE MANAGEMENT: Q1: Does Optum allow Case Managers to bill for services provided when the Member is not present? A1: Optum
More informationMedicare Advantage Quality Improvement Project (QIP) & Chronic Care Improvement Program (CCIP)
Medicare Advantage Quality Improvement Project (QIP) & Chronic Care Improvement Program (CCIP) Medicare Drug and Health Plan Contract Administration Group Donna Williamson & Brandy Alston December 6, 2016
More informationModel Of Care: Care Coordination Interdisciplinary Care Team (ICT)
Cal MediConnect 2017 Model Of Care: Care Coordination Interdisciplinary Care Team (ICT) 2017 CMC Annual Training Learning Objectives Define the L.A. Care Cal MediConnect (CMC) Model of Care Describe the
More informationCalifornia s Health Homes Program
California s Health Homes Program HPSM Network Webinar 9/05/18 Goals for Today: Health Homes Program overview CB-CME requirements Program readiness and implementation timeline Gather take-away questions
More informationInnovative and Outcome-Driven Practices and Systems Meaningful Prevention and Early Intervention Wellness, Recovery, & Resilience Focus
Our Mission: To provide a culturally competent system of care that promotes holistic recovery, optimum health, and resiliency. Our Vision: We envision a community where persons from diverse backgrounds
More informationMPA Reference Guide. Millennium Collaborative Care
Millennium Collaborative Care 1. MPA... 3 2. Provider Types... 3 2.1. Primary Care Practices... 3 2.2. Pediatric Practices... 9 2.3. Behavioral Health... 12 2.4. Acute Care... 18 2.5. Post-Acute Care...
More informationNew provider orientation. IAPEC December 2015
New provider orientation IAPEC-0109-15 December 2015 Welcome 2 Agenda Introduction to Amerigroup Provider resources Preservice processes Member benefits and services Claims and billing Provider responsibilities
More informationModel of Care Heritage Provider Network & Arizona Priority Care Model of Care 2018
Model of Care Model of Care 2018 Learning Objectives Program participants will be able to: List two differences between the Complex Care Management (CCM), and Special Needs Program (SNP) programs. Identify
More information2015 Quality Improvement Work Plan Summary
2015 Quality Improvement Project Member Service and Satisfaction Commercial Products: Commercial Project Description: To improve member service and satisfaction and increase member understanding of how
More informationGenerations Advantage Focus DC (HMO SNP) Diabetes Care Special Needs Plan GENERAL MODEL OF CARE (MOC) TRAINING
Generations Advantage Focus DC (HMO SNP) Diabetes Care Special Needs Plan GENERAL MODEL OF CARE (MOC) TRAINING Through this training you will learn: What is a SNP? What is Martin s Point Generations Advantage
More informationPCMH Recognition Redesign: Annual Reporting Requirements to Sustain Recognition Overview & Table Reporting Period: 4/1/2017 3/31/2018
PCMH Recognition Redesign: Annual Reporting to Sustain Recognition Overview & Table Reporting Period: 4/1/2017 3/31/2018 Redesign Goals NCQA is redesigning our PCMH Recognition program. The redesigned
More informationCMHC Healthcare Homes. The Natural Next Step
CMHC Healthcare Homes The Natural Next Step Partners in Planning A collaborative effort involving Dept. of Social Services (Mo HealthNet) Dept. of Mental Health Primary Care Association (FQHCs) Coalition
More informationButte County Department of Behavioral Health
Butte County Department of Behavioral Health Quality Assurance and Performance Improvement Work Plan FY 17-18 Introduction As required by the California State Department of Health Care Services and the
More informationOUTPATIENT SERVICES. Components of Service
OUTPATIENT SERVICES Providers contracted for this level of care or service are expected to comply with all requirements of these service-specific performance specifications. Additionally, providers contracted
More informationPCC Resources For PCMH. Tim Proctor Users Conference 2017
PCC Resources For PCMH Tim Proctor (tim@pcc.com) Users Conference 2017 Agenda Current state of PCMH and what s coming Exploration of how PCC functionality applies to new 2017 PCMH factors PCC Resources
More informationArticles of Importance to Read: UnitedHealthcare Goes Live With 13th Edition of Milliman Care Guidelines. Summer 2009
Important information for physicians and other health care professionals and facilities serving UnitedHealthcare Medicaid members Summer 2009 UnitedHealthcare Goes Live With 13th Edition of Milliman Care
More informationMolina Medicare Model of Care
Molina Medicare Model of Care Provider Network Molina Healthcare 2018 1 Molina s Mission and Vision Our Vision: We envision a future where everyone receives quality health care Our Mission: To provide
More informationCoordinated Care Initiative DRAFT Assessment and Care Coordination Standards November 20, 2012
Coordinated Care Initiative DRAFT Assessment and Care Coordination Standards November 20, 2012 Table of Contents CARE COORDINATION GENERAL REQUIREMENTS...4 RISK STRATIFICATION AND HEALTH ASSESSMENT PROCESS...6
More informationCPC+ CHANGE PACKAGE January 2017
CPC+ CHANGE PACKAGE January 2017 Table of Contents CPC+ DRIVER DIAGRAM... 3 CPC+ CHANGE PACKAGE... 4 DRIVER 1: Five Comprehensive Primary Care Functions... 4 FUNCTION 1: Access and Continuity... 4 FUNCTION
More informationQuality Management (QM) Program AmeriHealth Pennsylvania
Quality Management (QM) Program AmeriHealth Pennsylvania Goals and Objectives The goals and objectives of the Quality Management (QM) Program are to promote the quality and safety of medical and behavioral
More informationUnitedHealthcare Guideline
UnitedHealthcare Guideline TITLE: CRS BEHAVIORAL HEALTH HOME CARE TRAINING TO HOME CARE CLIENT (HCTC) PRACTICE GUIDELINES EFFECTIVE DATE: 1/1/2017 PAGE 1 of 14 GUIDELINE STATEMENT This guideline outlines
More informationTufts Health Unify. A One Care plan (Medicare-Medicaid) for people ages March 16, /27/2017 1
Tufts Health Unify A One Care plan (Medicare-Medicaid) for people ages 21-64 March 16, 2017 3/27/2017 1 About Tufts Health Plan Founded in 1979, Tufts Health plan is a nonprofit organization nationally
More informationOhio Non-participating. Quick Reference Guide. UHCCommunityPlan.com. Community Plan. UHC2455a_
Ohio Non-participating Quick Reference Guide UHCCommunityPlan.com UHC2455a_20130610 Important Phone Numbers Administrative Office 412-858-4000 Provider Services Department 800-600-9007 Fax: 877-877-7697
More informationMeasures Reporting for Eligible Providers
Meaningful Use White Paper Series Paper no. 5a: Measures Reporting for Eligible Providers Published September 4, 2010 Measures Reporting for Eligible Providers The fourth paper in this series reviewed
More informationImprovement Activities Data Validation Criteria
Activity ID Subcategory Activity Name Activity Description Activity Validation Suggested Documentation (inclusive of dates during the selected continuous 90-day or year Name Weighting long reporting period)
More informationAnnual Reporting Requirements for PCMH Recognition Overview & Table Reporting Period: 4/3/ /31/2018
Annual Reporting s for PCMH Recognition Overview & Table Reporting Period: 4/3/2017 12/31/2018 Redesign Goals NCQA redesigned its PCMH Recognition program in April 2017 for practices to maintain an ongoing
More informationPrograms and Procedures for Chronic and High Cost Conditions Related to the Early Retiree Reinsurance Program
s and Procedures for Chronic and High Cost Conditions Related to the Early Retiree Reinsurance HealthPartners Disease and Case Management programs are targeted to those who have been identified with a
More informationAdopting a Care Coordination Strategy
Adopting a Care Coordination Strategy Authors: Henna Zaidi, Manager, and Catherine Castillo, Senior Consultant Current state of health care The traditional approach to health care delivery is quickly becoming
More informationNCQA PCMH 2017 Standard Two 4/11/18. 6 PCMH Concepts within the standards
Candace Chitty RN, MBA, CPHQ, PCMH-CCE 1 6 PCMH Concepts within the standards 1. Team-Based Care and Practice Organization (TC). 2. Knowing and Managing Your Patients (KM). 3. Patient-Centered Access and
More informationOffice of Mental Health Continuous Quality Improvement Initiative for Health Promotion and Care Coordination: 2013 Project Activities and
Office of Mental Health Continuous Quality Improvement Initiative for Health Promotion and Care Coordination: 2013 Project Activities and Expectations March 2013 Overview Welcome 2013 CQI Project Options
More informationIntegration Workgroup: Bi-Directional Integration Behavioral Health Settings
The Accountable Community for Health of King County Integration Workgroup: Bi-Directional Integration Behavioral Health Settings May 7, 2018 1 Integrated Whole Person Care in Community Behavioral Health
More information2017 Quality Rewards Program
2017 Quality Rewards Program Overview High-level Program Description and Guidelines What Is Changing in 2017 Bonus Payments Description Payment Timing 2 Doc #: PCA-1-005014-02032017_03092017 Updated 06262017
More informationDisease Management at Anthem West Or: what have we learned in trying to design these programs?
Disease Management at Anthem West Or: what have we learned in trying to design these programs? Lisa M. Latts, MD, MSPH Regional Medical Director May 12, 2003 Anthem Inc. Anthem Inc. Headquarters: Indianapolis
More informationProvider Guide. Medi-Cal Health Homes Program
Medi-Cal Health Provider Guide This provider guide provides information on the California Medi-Cal Health (HHP) for Community-Based Care Management Entities (CB-CMEs), providers, community-based organizations,
More informationQUALITY IMPROVEMENT. Molina Healthcare has defined the following goals for the QI Program:
QUALITY IMPROVEMENT Molina Healthcare maintains an active Quality Improvement (QI) Program. The QI program provides structure and key processes to carry out our ongoing commitment to improvement of care
More informationTechnology Fundamentals for Realizing ACO Success
Technology Fundamentals for Realizing ACO Success Introduction The accountable care organization (ACO) concept, an integral piece of the government s current health reform agenda, aims to create a health
More informationMarch 15, 2017 UCCCN Learning Session - Summary
March 15, 2017 UCCCN Learning Session - Summary Healthy U Molina Health Choice Utah SelectHealth Pediatric Specialty Learning Session Panelists (Insurers) Liz Armour-Roth, Manager, Care Management Sheila
More informationMacomb County Community Mental Health Level of Care Training Manual
1 Macomb County Community Mental Health Level of Care Training Manual Introduction Services to Medicaid recipients are based on medical necessity for the service and not specific diagnoses. Services may
More informationBCBSM Physician Group Incentive Program
BCBSM Physician Group Incentive Program Organized Systems of Care Initiatives Interpretive Guidelines 2012-2013 V. 4.0 Blue Cross Blue Shield of Michigan is a nonprofit corporation and independent licensee
More informationDual-eligible SNPs should complete and submit Attachment A and, if serving beneficiaries with end-stage renal disease (ESRD), Attachment D.
Attachment A: Model of Care for Dual-eligible SNPs MA Contract Name: Geisinger Health Plan MA Contract Number: H3954-097 Type of Dual-eligible SNP: Full The model of care describes the MAO's approach to
More informationChapter 2 Provider Responsibilities Unit 6: Behavioral Health Care Specialists
Chapter 2 Provider Responsibilities Unit 6: Health Care Specialists In This Unit Unit 6: Health Care Specialists General Information 2 Highmark s Health Programs 4 Accessibility Standards For Health Providers
More informationRyan White Part A Quality Management
Quality Management Mental Health Services Broward County/Fort Lauderdale Eligible Metropolitan Area (EMA) The creation of this public document is fully funded by a federal Ryan White CARE Act Part A grant
More informationProvider Network Management & Clinical Performance Optimization In Population Health Management: Preparing For Value-Based Reimbursement
Provider Network Management & Clinical Performance Optimization In Population Health Management: Preparing For Value-Based Reimbursement #OMPerformance The 2017 OPEN MINDS Performance Management Institute
More informationThe Heart and Vascular Disease Management Program
Element A: Program Content The Heart and Vascular Disease Management Program GHC-SCW is committed to helping members, and their practitioners, manage chronic illness by providing tools and resources to
More informationEVOLENT HEALTH, LLC. Asthma Program Description 2017
EVOLENT HEALTH, LLC Asthma Program Description 2017 1 Evolent Health Asthma Program Description 2017 Table of Contents Section Page Number I. Introduction.. 3 II. Program Scope 3 III. Program Goals 4 IV.
More informationCommunicator. the JUST A THOUGHT. Ensuring HEDIS-Compliant Preventive Health Services. Provider Portal Features. Peer-to-Peer Review BY DR.
WINTER 2016 MHS NEWSLETTER FOR PHYSICIANS Ensuring HEDIS-Compliant Preventive Health Services Here are a few best practice strategies for raising HEDIS and EPSDT onsite review scores, as demonstrated by
More informationOxford Condition Management Programs:
Oxford Condition Management Programs: Helping your employees learn, be encouraged and get support. Committed to helping improve the health and well-being of those we serve and improve the health care
More informationAttachment A INYO COUNTY BEHAVIORAL HEALTH. Annual Quality Improvement Work Plan
Attachment A INYO COUNTY BEHAVIORAL HEALTH Annual Quality Improvement Work Plan 1 Table of Contents Inyo County I. Introduction and Program Characteristics...3 A. Quality Improvement Committees (QIC)...4
More informationCoding and Reimbursement Tip Sheet for Transition from Pediatric to Adult Health Care
P R A C T I C E R E S O U R C E A P R I L 2015 NO.2 Coding and Reimbursement Tip Sheet for Transition from Pediatric to Adult Health Care By Margaret McManus, MHS The National Alliance to Advance Adolescent
More informationMedical Management Program
Medical Management Program Introduction Molina Healthcare maintains a medical management program to ensure patient safety as well as detect and prevent Fraud, Waste and Abuse in its programs. The Molina
More informationNetworkNotes. U.S. Behavioral Health Plan, California (USBHPC) News for Clinicians and Facilities Fall 2009
CALIFORNIA NetworkNotes U.S. Behavioral Health Plan, California (USBHPC) News for Clinicians and Facilities Fall 2009 Update Your Expertise Clearly identifying your areas of expertise facilitates appropriate
More informationTABLE H: Finalized Improvement Activities Inventory
TABLE H: Finalized Improvement Activities Inventory [We invited comments on the reassignment of improvement activities under alternate subcategories, and on the scoring weights assigned to improvement
More informationCollaborative Activation of Resources and Empowerment Services Building Programs to Fit Patients vs. Bending Patients to Fit Programs
Organization: Solution Title: Calvert Memorial Hospital Calvert CARES: Collaborative Activation of Resources and Empowerment Services Building Programs to Fit Patients vs. Bending Patients to Fit Programs
More informationCentral Ohio Primary Care (COPC) Spotlight on Innovation
Central Ohio Primary Care (COPC) Spotlight on Innovation BY BETTER MEDICARE ALLIANCE MARCH 2017 Central Ohio Primary Care Spotlight on Innovation 1 Central Ohio Primary Care (COPC) Spotlight on Innovation
More informationClinical Utilization Management Guideline
Clinical Utilization Management Guideline Subject: Therapeutic Behavioral On-Site Services for Recipients Under the Age of 21 Years Status: New Current Effective Date: January 2018 Description Last Review
More informationHHW-HIPP0314 (9/13) MDwise Annual IHCP Seminar. Exclusively serving Indiana families since 1994.
HHW-HIPP0314 (9/13) MDwise 101 2013 Annual IHCP Seminar Exclusively serving Indiana families since 1994. Agenda Indiana Health Coverage Overview MDwise Overview MDwise Hoosier Healthwise MDwise Healthy
More informationAnnual Reporting Requirements for PCMH Recognition Overview & Table Reporting Period: 4/3/2017 3/31/2018
Annual Reporting Requirements for PCMH Recognition Overview & Table Reporting Period: 4/3/2017 3/31/2018 Redesign Goals NCQA is redesigning our PCMH Recognition program. The redesigned program to be launched
More informationUTILIZATION MANAGEMENT AND CARE COORDINATION Section 8
Overview The focus of WellCare s Utilization Management (UM) Program is to provide members access to quality care and to monitor the appropriate utilization of services. WellCare s UM Program has five
More informationPROPOSED AMENDMENTS TO HOUSE BILL 4018
HB 01-1 (LC ) //1 (LHF/ps) Requested by Representative BUEHLER PROPOSED AMENDMENTS TO HOUSE BILL 01 1 1 1 1 On page 1 of the printed bill, line, after ORS insert.0 and. In line, delete Section and insert
More information2016 Quality Management Annual Evaluation Executive Summary
2016 Quality Management Annual Evaluation Executive Summary July 2017 Mission and Vision The purpose of the 2016 Annual Evaluation is to assess IEHP s Quality Program. This assessment reviews the quality
More informationCHILDREN'S MENTAL HEALTH ACT
40 MINNESOTA STATUTES 2013 245.487 CHILDREN'S MENTAL HEALTH ACT 245.487 CITATION; DECLARATION OF POLICY; MISSION. Subdivision 1. Citation. Sections 245.487 to 245.4889 may be cited as the "Minnesota Comprehensive
More informationOptumHealth Operations Guide
OptumHealth Operations Guide Kidney Resource Services Table of Contents Operations Guide Overview...3 KIDNEY RESOURCE SERVICES PROGRAM OVERVIEW...3 HEALTH CARE PROVIDER ON-BOARDING PROCESS...3 CLINICAL
More informationarizona health net a better decision sm Putting you at the center of everything we do.
arizona health net a better decision sm Putting you at the center of everything we do. Nothing s more important than your health. When you re healthy, you want to stay healthy. When you re sick or have
More informationMental Health Certified Family Peer Specialist (CFPS)
Mental Health Certified Family Peer Specialist (CFPS) Policy Number: SC170065A1 Effective Date: May 1, 2018 Last Updated: PAYMENT POLICY HISTORY VERSION DATE ACTION / DESCRIPTION Version 1 5/1/2018 The
More informationModel of Care Scoring Guidelines CY October 8, 2015
Model of Care Guidelines CY 2017 October 8, 2015 Table of Contents Model of Care Guidelines Table of Contents MOC 1: Description of SNP Population (General Population)... 1 MOC 2: Care Coordination...
More informationCoding Guidance for HIV Clinical Practices: Care Management Services
Coding Guidance for HIV Clinical Practices: Care Management Services HIV medical practices and clinicians provide many services outside of a face-to-face encounter with a patient. Some of these services
More informationAccountable Care Atlas
Accountable Care Atlas MEDICAL PRODUCT MANUFACTURERS SERVICE CONTRACRS Accountable Care Atlas Overview Map Competency List by Phase Detailed Map Example Checklist What is the Accountable Care Atlas? The
More informationLow-Cost, Low-Administrative Burden Ways to Better Integrate Care for Medicare-Medicaid Enrollees
TECHNICAL ASSISTANCE BRIEF J UNE 2 0 1 2 Low-Cost, Low-Administrative Burden Ways to Better Integrate Care for Medicare-Medicaid Enrollees I ndividuals eligible for both Medicare and Medicaid (Medicare-Medicaid
More informationPatient Centered Medical Home The next generation in patient care
Patient Centered Medical Home The next generation in patient care Provider Training Module I OBJECTIVE To explain... What Patient Centered Medical Home is How it works Why it s important Where to begin
More informationCare Management at Mercy ACO
JANUARY 18 Care Management at Mercy ACO Case Study About Mercy Mercy ACO Care Management 01 Who they are Mercy ACO, one of the largest Accountable Care Organizations in the Midwest U.S. with 400+ service
More information