ZGT on the road to 2020

Transcription

1 ZGT on the road to 2020

2 ZGT in 2016, facts 2015

3 ZGT in 2020 ZGT wants to offer its patients the most professional and hospitable care possible, not just today but also in the future.

4 Our challenges External developments which lead to challenges facing ZGT The number of over-75s will double in the future 1. We are getting older

5 Our challenges External developments which lead to challenges facing ZGT 1. We are getting older 2. Price/quality

6 Our challenges External developments which lead to challenges facing ZGT 1. We are getting older 2. Price/quality 3. New techniques

7 Mission ZGT2020 Health is for every human being one of the most essential elements of a happy life. ZGT contributes to the health of the people in our region and beyond with the best care, in the form of prevention, diagnosis, treatment and nursing. We offer our (para)medical and nursing expertise in a way that is both hospitable and professional, in close cooperation with the patient and other parties. ZGT is continuously working on the improvement of and innovation in health care and offers its employees a stimulating work environment where professionalism, cooperation, training and research are priorities.

8 7 Our promises 1. Hospitality 2. Respectful 3. Independence 4. Expertise 5. Inspiring 6. Reliable 7. Effective

9 Innovation in healthcare: four building blocks Health patient Health care: what we offer. Our method: how we work. Our organization: connection between where, what and how. Innovation in health care 3. Our organization Technological innovation: facilitating and creating conditions. 1. What we offer 2. Our method 4. Technological innovation

10 The health of our patients What is health? The ability of individuals to adapt and to be in charge. A patient will learn how to deal with a temporary or permanent illness and to live without letting the disease dominate his life. ZGT will help patients in this process.

11 Innovation in health care Health care innovation is more than just the substantive medical development of diagnosis and treatment methods ZGT WANTS TO MAKE HER REGION AN EXAMPLE FOR THE COUNTRY IN THE FIELD OF HEALTH CARE INNOVATION.

12 Innovation in health care Health care innovation must lead to care that responds even better to the needs and wishes of patients. ZGT takes the initiative and cooperates with patients, professionals and partners. We will make the region an example for the country. We are searching for ways to improve existing treatments. We are developing new care concepts and are trying to find new financial resources.

13 Innovation in health care: four building blocks Health patient What we offer Our method Our organization Technological innovation Innovation in health care 3. Our organization 1. What we offer 2. Our method 4. Technological innovation

14 What we offer For the region and beyond ZGT CONSIDERS A WIDE RANGE OF MEDICAL SPECIALIST CARE TO BE IMPORTANT IN THE REGION.

15 What we offer A wide range of health care services Areas of special attention: Extreme obesity and complex diabetes Vulnerable elders Oncological care: Prostate, esophageal, stomach, breast and skin cancer Prevention Top clinical care

16 What we offer A wide range of health care services As accessible as possible In cooperation with or by other (health care) partners

17 What we offer Extreme obesity and complex diabetes Patients way of life plays an important role ZGT cooperates with patients in order to change their lifestyles and to treat their diseases

18 What we offer Vulnerable elders People aged 70 and older who often have multiple diseases and/or complaints Important: older patients should take care of themselves and take control of their lives as long as possible Cooperation

19 What we offer Oncological care: Prostate cancer Esophageal cancer Stomach cancer Breast cancer Skin cancer

20 What we offer Prevention Prevention is better than cure The right prevention ensures that less people get sick and that will eventually save the public purse a lot of money

21 What we offer Top clinical care Highly specialized care Academic research, education and training Cooperation with the University of Twente and academic medical centers

22 Our method Always hospitable and professional ZGT CONTINUES TO DISTINGUISH ITSELF AS THE HOSPITABLE AND PROFESSIONAL HOSPITAL.

23 Our method Hospitable ZGT is the friendly hospital where patients, visitors and professionals feel welcome, are loyal and stay loyal to ZGT. The hospitality concept We are ZGT, wherein patients and staff are the most important things. ZGT thinks that products and services should contribute to hospitality. Also important is the patients ability to choose and to be in control. In addition to our human focus, we also devote attention to the environment and the process of the patient.

24 Our method Co-makership: together we care Giving the patients if possible the ability to take control of their own treatment as of the first diagnosis. Patients are able to join in the conversation and have a role in decision-making. That is what we call co-makership. ZGT cooperates more and more frequently with other health care suppliers, but also with patients and their immediate surroundings.

25 Our method Professional ZGT delivers high quality care and offers a safety culture where quality and safety are priorities. We work with an integrated risk management system. ZGT is transparent with respect to results and allows itself to be evaluated by external parties. Professionalism is the fundament of our actions.

26 Our organization From a traditional hospital to a networked organization A flexible organization requires passionate professionals. ZGT professionals are aware of the high quality and safety demands ZGT makes in terms of health care, and they act in accordance with these standards.

27 Our organization A networked organization consists of a compact, high tech core hospital surrounded by smaller specialized clinics (focus clinics), like our locations in Almelo and Hengelo. This allows us to respond more quickly to changes in health care. Kernziekenhuis

28 Our organization A flexible organization, which responds to changes in health care with innovation and technology, requires passionate professionals who work with pleasure in order to further improve patient care. In providing this care, quality and safety come first. ZGT professionals are aware of the high quality and safety demands ZGT makes in terms of health care, and they act in accordance with these standards.

29 Technological innovation Facilitator of innovation in health care IN HEALTH CARE, NEW TECHNIQUES OFFER NEW POSSIBILITIES TO IMPROVE THE QUALITY OF THE FIELD.

30 Technological innovation ZGT keeps an eye on the following technological trends: Informatization Communication technology Robotization Medical technology Process management

31 Technological innovation Signalization Evaluation Implementation

32 7 Our promises 1. Hospitality We make sure that patients and visitors feel welcome. 2. Respectful We cooperate in a respectful manner with the patients and with each other. 3. Independence We support the health of the patient by promoting independence and by giving him the ability to choose and to take control. 4.Expertise We deliver secure and high quality care in a transparent way. 5. Inspiring We offer our professionals an environment in which training, education, research and innovation are important. They should be able to carry out their tasks on a high level with passion and pleasure. 6. Reliable We cooperate in a network of relevant parties, responsibly and with integrity. 7. Effective We feel responsible for an efficient use of resources.

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