The purpose of this procedure is to provide a procedure for organizing, planning, and conducting on site construction quality surveillances.
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1 Project Procedures SURVEILLANCE PROCEDURE (CONSTRUCTION SITE) 09/21/2012 PAGE 1 OF PURPOSE The purpose of this procedure is to provide a procedure for organizing, planning, and conducting on site construction quality surveillances. 2.0 SCOPE This procedure applies to both Pike and subcontracted construction activities. 3.0 REFERENCES 3.1 Project Procedure P 1 4, Quality Control Functions and Responsibilities (Construction Site) 3.2 Project Procedure P 1 18, Quality Control Personnel Training and Qualification 3.3 Project Procedure P 1 19, Reading for Understanding 4.0 DEFINITIONS None 5.0 RESPONSIBILITIES 5.1 The Site Quality Control Manager is responsible for performing and documenting construction site quality surveillance as required herein. 5.2 The Site Quality Control Manager will, at the start of construction, prepare a surveillance schedule based on the status and importance of construction site activities. This schedule shall be distributed to the Construction Site Supervisor and the QA/QC Manager. However, small limited scope projects may require unscheduled quality surveillance only to monitor construction activities limited by routine. In either case, Project Quality monitoring practice shall be decided and agreed with the QA/QC Manager before the start of construction.
2 PAGE 2 OF PROCEDURE 6.1 GENERAL Scheduled quality surveillance activities shall be documented and shall assess compliance of elements of construction with Project requirements. Each assessment should review how the element under surveillance is functioning during construction in relation to the Project requirements. The surveillance should also evaluate how construction performance might be improved even when the specific requirements are being met Quality surveillance practice, for scheduled quality surveillance, shall be discussed with all effected site personnel in a reading for understanding (RFU) session in accordance with the Reading for Understanding procedure (Reference 3.3). This RFU session should be conducted at the start of construction and should be repeated as necessary to assure supervisory personnel new to the Project, including new Subcontractors, are aware of the surveillance program The surveillance atmosphere should be positive. Construction surveillance is a tool to measure and improve performance and should not used as a weapon or to provoke elaborate preparations to disguise real construction conditions. If real conditions are not measured, meaningful improvement is impossible Scheduled construction surveillance activities shall be announced in a written notice to the individuals responsible for the item under surveillance. The surveillance notice shall include: date and time the surveillance will take place, who from the group (under surveillance) is expected to participate, location of the surveillance entrance meeting (if known), and what general areas or items will be subject to surveillance. 6.2 INTERNAL QUALITY SURVEILLANCE Internal quality surveillances are activities that assess construction site functions performed by Pike construction personnel Internal quality surveillances may assess direct performance of construction work by Pike personnel or Pike management and control of construction work performed by Subcontractors. 6.3 EXTERNAL QUALITY SURVEILLANCE External quality surveillances assess the work of primary Subcontractors and their subtier providers Surveillance of sub tier providers shall be coordinated through the primary Subcontractor with primary Subcontractor participation.
3 PAGE 3 OF QUALITY SURVEILLANCE (UNSCHEDULED ROUTINE PATROL) Unscheduled routine patrol quality surveillance is the normal, periodic, informal monitoring of construction site activities to assess in process work practice and assure conformance to Project requirements. Routine patrol surveillance is performed in support of formal scheduled quality surveillance Quality surveillance may be performed by the Site Quality Control Manager or designee. The designee may, in certain circumstances, be a craftsperson or Subcontractor employee Routine patrol daily surveillance, at the discretion of the Site Quality Control Manager, may be undocumented. However, documentation requirements of the Quality Program shall be followed and any noted deficiencies, not corrected the same day, shall be reported via normal site procedures. 6.5 REPORTS Scheduled construction site quality surveillance will be documented in a written surveillance report. Reports will include proposed corrective actions for any noted deficiencies, including any required follow up actions See the Construction Surveillance Checklist form (Form QF 1 17 A) and a Construction Surveillance Report (Form QF 1 17 B) in Section Routine patrol construction site quality surveillance documentation shall be addressed as described in Section Surveillance reports shall be distributed to the personnel under surveillance, the Construction Site Supervisor and the QA/QC Manager. 7.0 ATTACHMENTS None 8.0 FORMS 8.1 Quality Form QF 1 17 A, Construction Surveillance Checklist 8.2 Quality Form QF 1 17 B, Construction Surveillance Report
4 PAGE 4 OF REVISIONS AND APPROVALS Revision Level Revision Date Revision Description Department Head (Approver) 0 01/15/2010 Original Issue Brian R. Hay 1 07/27/2011 Updated logo and company name N/A 2 09/21/2012 General updating and editing Brian R. Hay
5 FORM 8.1 PAGE 1 OF 1 CONSTRUCTION SURVEILLANCE CHECKLIST Project: Job Number: Location: Client: Surveillance No.: Surveillance by and Date: Item # Description Reference Comments/Observations/NCRs Quality Form QF 1 17 A, Rev. 2 Last Revised: 06/01/2012 Project Number: Project Procedure P 1 17 Page 1 of 1
6 FORM 8.2 PAGE 1 OF 1 CONSTRUCTION SURVEILLANCE REPORT Project: Surveillance No.: Report Date: Organization: Survey Team: Personnel Contacted: Surveillance Subject: Surveillance Objective: Surveillance Scope and References: Surveillance Summary: Job Number: Client: Record the date the report is published. Record the organization or group under surveillance. Record the name and company affiliation of all survey team members. List individuals contacted by name and company affiliation. Record the items under surveillance. Explain what the surveillance was intended to accomplish. Define what was covered during the surveillance and list the reference documents. Note: If a checklist was used to describe the items checked and the applicable references, attach the checklist to this report and note the attachment here. No additional scope or reference descriptions are required. Explain the outcome of the surveillance and record any noted deficiency observations or opportunities for improvement. List and attach any Nonconformance Reports issued as a result of the surveillance. Also, briefly note the positive items observed to balance any negative comments. Explain any expected action or response from the organization under surveillance and advise any planned follow up verification activities. cc: Include distribution of issued surveillance report. Quality Form QF 1 17 B, Rev. 1 Last Revised: 07/27/2011 Project Number: Project Procedure P 1 17 Page 1 of 1
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