Using Lean Methods to Cash In On the Trifecta: Time, Space & Supplies. Sharon Cusanza, MSN, RN, CPHQ
|
|
- Charles Richards
- 5 years ago
- Views:
Transcription
1 Using Lean Methods to Cash In On the Trifecta: Time, Space & Supplies Sharon Cusanza, MSN, RN, CPHQ
2 Presenter Disclosure Information Sharon Cusanza, MSN, RN, CPHQ Using Lean Methods to Cash in on the Trifecta: Time, Space & Supplies Financial Disclosure: None Unlabeled/Unapproved Uses Disclosure: None
3 Learning Objectives Describe the 5S Lean methodology Identify at least two strategies to reduce waste associated with healthcare delivery in any acute care facility
4 Complexity Compression Complexity Compression* defined: What nurses experience when expected to assume additional, unplanned (unexpected) responsibilities while simultaneously conducting their usual, multiple responsibilities during a work shift. *Krichbaum, K., Diemert, C., Jacox, L., Jones, A., Koenig, P., Mueller, C., & Disch, J. (2007)
5
6 Setting Strategic Priorities CNO Span of Control and Influence Setting future direction Getting organizational buy-in Determining priorities understanding the environment Measuring impact through small planned steps
7 The New Model for Magnet
8 Transformational Leadership Transactional Leadership Adapted from McGuire & Kennerly (2006). Nursing Economic$, 24(4),
9 OMC Irritants about your work situation that can t t be changed by you Predominate themes/subthemes Workload Nurses care practices Communication Technology/equipment Lateral violence Staffing Supply/demand Unfairness Leadership Mistrust Disengagement Insufficient leadership
10 OHS Work arounds you have used Workload Hoard supplies Keep par levels high Hide equipment Don t wait on others, do everything yourself Staffing Redivide assignments amongst selves
11 Setting OHS Strategic Priorities Lateral violence Crucial conversations Communication Texting Hunting / Gathering Lean 5S Boomers Gen X Jones Gen Y
12 LEAN The relentless pursuit of the perfect process through waste elimination A set of operational concepts A set of tools used in a variety of industries to improve business processes that include Service industries Healthcare A philosophy that helps drives Efficiency Employee empowerment Change at the grass roots Just-in-Time Customer Focus Continuous Improvement Standardization Kaizen
13 Benefits of Lean Increased process velocity Reduced waste Improved customer experience Reduced cycles Better delivery More capacity Better quality/ fewer errors Improved productivity BEFORE AFTER Work. Value added time Wait/Waste. Non-Value added time Lean attacks waste here
14 What is unique about Lean? Energizing your staff through process improvement Teams are composed of process experts, the people that do the job everyday Staff have direct input into the changes that will take place in the workspace, helps sustain change Opportunity to pilot improvements to understand how they affect workflow by try storming ideas 5S events lay the foundation for quality as abnormalities can be detected immediately
15 5S SORT: : Separate the needed items from the un needed needed items which are then removed to a red tagged location SET IN ORDER: : Arrange items so that they are easy to find and put away SHINE: : Clean the area and maintain equipment on a regular basis STANDARDIZE: : Ensure sort, set in in order, and shine are consistently followed across all users SUSTAIN: : Maintain and improve sort, set in in order, shine, and standardize
16 5S Data Collection Methods I think Circle of Work Observations for MD, RN, Unit Secretary & RT Spaghetti Map MD, RN, Unit Secretary & RT 5S Scorecard Voice of the Customer Interviews with staff What works and what doesn t
17 Circle of Work Observations
18 Spaghetti Map
19 5 S Scorecard
20 5S Kaizen Event Assign the 5S team Two leaders 12 to 15 members including nurses, materials management, plant operations, pharmacy, respiratory Divide into groups Equipment team Medication Room/Nurses Station Supply Team Do the work over 4 days Evaluate outcomes
21 Kaizen Event
22 Before & After
23 Before & After
24 30 Day Action Plan to Sustain No 1 Issue Area designated for broken equipment Owner Target Date Julie May 10, 2009 Update Comments 2 Shredder Bin & Form Holder for Station 1 Jarrett May 4, Forms Closet Shelving & Light Jarrett May 4, Phones for Nursing Stations Juanita May 10, Add shelf at Case Mgmt/Social Worker/Md Work Stations Jarrett May 15, Supply needs in OR (revisit supply cabinet contents) Jarrett May 15, Schedule Floor Cleaning Jarrett May 15, Shelves above Pyxis Jarrett May 4, Wall Patch work and painting Jarrett May 17, 2009
25 5S Strategies
26 5 S Scorecard S Scorecard WB ED BR - Telemetry BR - 5th Kenner - OR WB - ICU Location WB - 3rd WB - 4th WB - OR OMC - OR OMC - IMTA OMC - 11th OMC - 9th 0 Back Sliding 5 Just Beginning10 Maintaining Standards the basics Consistent Visual Workplace Established Taking it to the next level Baseline Score Apr-09 May-09 Jun-09 Jul-09 Aug-09 Sep-09 Oct-09
27
28 Summary Findings from a study on Complexity Compression at OHS uncovered workarounds that fostered inefficiency. Transformational leadership was used to develop innovative interventions. Lean processing became the methodology to improve efficiencies. 5S strategies include SORT, SET IN ORDER, SHINE, STANDARDIZE, and SUSTAIN
29 References Chalice, R. W. (2005). Stop rising healthcare using Toyota lean production methods. Milwaukee, WI: Quality Press. Ebright, P. R., Patterson, E. S., Chalko, B. A., & Render, M. L. (2003). Understanding the complexity of registered nurse work in acute care settings. Journal of Nursing Administration, 33(12), Florida Organization of Nurse Executives (FONE) Research Committee (Brown, C.L., Schmidt, L.A., Rivers, R., Byers, J.). Environments that support nursing: Research shows Magnet status makes a difference. Atlanta, GA: Eleventh National Magnet Conference: October 3, Krichbaum, K., Diemert, C., Jacox, L., Jones, A., Koenig, P., Mueller, C., & Disch, J. (2007). Complexity compression: Nurses under fire. Nursing Forum, 42(2), McGuire, E. & Kennerly, S. (2006). Nurse managers as transformational and transactional leaders. Nursing Economic$, 24(4),
30 ACKNOWLEDGEMENTS OHS Lean Leaders Deanna Davis, BS, MBA Sarah Roberts, OT, BS, MHCA Paul Tobin, MSW, MS David Griener, BS, MHA Jeff Donaldson, BS, MBA Melissa Adams, BS, RN, MHCA Ann Moll, BS, RN, CNOR Megan Halbrooks, BBA LSU Industrial Engineering Graduate Students
31 ADDITIONAL ACKNOWLEDGEMENTS Karen L. Rice, DNS, APRN, ACNS BC, ANP SueEllen Pinkerton, PhD, RN, FAAN Kathy Jankowski, RN, MSN, MBA
32 Star 7 Strategies QUESTIONS???
Laguna Honda Lean Transformation. Laguna Honda Strategic Performance Management November 2017
Laguna Honda Lean Transformation Laguna Honda Strategic Performance Management November 2017 Background MAKE IT BETTER 4. 1. Performance Improvement FIX IT Do the work and make it happen 3. Create best
More informationPartnerships- Cooperation with other care providers that is guided by open communication, trust, and shared decision-making.
1 E P 7: Describe and demonstrate the structure(s) and process(es) used to engage internal experts and external consultants to improve care in the practice setting. When Riverside nurses from any level
More informationWHITE PAPER. Transforming the Healthcare Organization through Process Improvement
WHITE PAPER Transforming the Healthcare Organization through Process Improvement The movement towards value-based purchasing models has made the concept of process improvement and its methodologies an
More informationHOW 5S ORGANIZING BOOSTS MONEY, TIME, AND PATIENT OUTCOMES
HOW 5S ORGANIZING BOOSTS MONEY, TIME, AND PATIENT OUTCOMES WHAT IS 5S? THE CORE OF LEAN PHILOSOPHY Lean concepts have revolutionized the industrial world. Originating in Japan, and popularized by Toyota,
More informationCreating a Lean Culture in Healthcare
Creating a Lean Culture in Healthcare 0 Building Leaders Transforming Hospitals Improving Care 45 Years of Delivering Results 1 1 HealthTechS3 is a 45 year old, award-winning healthcare consulting and
More informationImproving Pain Center Processes utilizing a Lean Team Approach
Improving Pain Center Processes utilizing a Lean Team Approach Organization Name: St. Joseph Medical Center Type: Acute Care Hospital Contact Person: Sue Mitchell Title: Nurse Mgr Pain Mgmt Center E-Mail:
More informationThe presentation will begin shortly.
The presentation will begin shortly. The content provided herein is provided for informational purposes only. The views expressed by any individual presenter are solely their own, and not necessarily the
More informationImproving Access to Pediatric MR performed under General Anesthesia Benefits of a Rapid Improvement Event (RIE)
/3/207 Improving Access to Pediatric MR performed under General Anesthesia Benefits of a Rapid Improvement Event (RIE) N I Sarwani, MD, FRCR, FSAR M A Bruno, MS, MD, FACR S Mrozowski, MHA, NRP, CPPS Corresponding
More informationFrom Big Data to Big Knowledge Optimizing Medication Management
From Big Data to Big Knowledge Optimizing Medication Management Session 157, March 7, 2018 Dave Webster, RPh MSBA, Associate Director of Pharmacy Operations, URMC Strong Maria Schutt, EdD, Director Education
More informationOperational Excellence: Lean
Operational Excellence: Better Service By Working Smarter Lean Lean is a production practice that considers the expenditure of resources for any goal other than the creation of value for the end customer
More informationDaily Management System: Improving quality and promoting patient safety: An Evidence-based Practice Initiative
Daily Management System: Improving quality and promoting patient safety: An Evidence-based Practice Initiative Pauline M. Johnson, DNP, RN, FNP-BC Lennore Dennis-Yorke, RN, FNP-BC Kings County Hospital
More information5 S Your Spring Cleaning with Lean Tools. Building Leaders Transforming Hospitals Improving Care
5 S Your Spring Cleaning with Lean Tools Building Leaders Transforming Hospitals Improving Care Who We Are Our Company Formerly known as Brim Healthcare we have a 45 year track record of delivering superior
More informationBEDSIDE REGISTRATION CAPE CANAVERAL HOSPITAL
Publication Year: 2004 BEDSIDE REGISTRATION CAPE CANAVERAL HOSPITAL Summary: Cape Canaveral hospital implemented a streamlined bedside registration process in order to reduce the time patients spent waiting
More informationEliminating Common PACU Delays
Eliminating Common PACU Delays Jamie Jenkins, MBA A B S T R A C T This article discusses how one hospital identified patient flow delays in its PACU. By using lean methods focused on eliminating waste,
More informationUTILIZING LEAN MANAGEMENT PRINCIPLES DURING A MEDITECH 6.1 IMPLEMENTATION
UTILIZING LEAN MANAGEMENT PRINCIPLES DURING A MEDITECH 6.1 IMPLEMENTATION II UTILIZING LEAN MANAGEMENT PRINCIPLES DURING A MEDITECH 6.1 IMPLEMENTATION EXECUTIVE SUMMARY Healthcare may be the only industry
More informationBuilding a Lean healthcare machine
Building a Lean healthcare machine PULSE Summer 2016 We re using Lean as a cultural transformation. We want to empower every member of our organization, particularly those at the frontlines and the bedside,
More informationEngaging Frontline Staff in Real-Time Improvement
Engaging Frontline Staff in Real-Time Improvement Sharon Mann and Jennifer Phillips Session Code C6 These presenters have nothing to disclose Institute for Healthcare Improvement December 2013 2012 2013
More informationResearcH JournaL 2012 / VOL
ResearcH JournaL 2012 / VOL 04.02 www.perkinswill.com The Impact of an Operational Process on Space 05. THE IMPACT OF AN OPERATIONAL PROCESS ON SPACE: Improving the Efficiency of Patient Wait Times Amanda
More information9/15/2017 THROUGHPUT. IT S NOT JUST AN EMERGENCY DEPARTMENT ISSUE LEARNING OBJECTIVES
THROUGHPUT. IT S NOT JUST AN EMERGENCY DEPARTMENT ISSUE D O N N A C R I M M I N S - B O N N E L L, B S N, M H S M, C P H Q, L S S G B LEARNING OBJECTIVES 1) Define who is affected by inefficiency in throughput
More informationOperational Excellence at Lifespan. Sharon Tripp RN, MS, CPHQ Director of Clinical Excellence
Operational Excellence at Lifespan Sharon Tripp RN, MS, CPHQ Director of Clinical Excellence Objectives Discuss Lifespan s approach to establishing a system-based quality structure Describe the organization
More informationJulie Kelley, MSW, MPH Program Chief, Mental Heath/Psychiatry Contra Costa Regional Medical Center Martinez, CA
Julie Kelley, MSW, MPH Program Chief, Mental Heath/Psychiatry Contra Costa Regional Medical Center Martinez, CA Patients and Families as Care Partners April 20, 2011 Little about us Contra Costa Regional
More informationIHI Expedition: Smart Use of Resources: Nurses' Time. IHI Support Staff
IHI Expedition: Smart Use of Resources: Nurses' Time Session 6 June 28, 2012 Content: Designing new care delivery models IHI Support Staff Tracy Jacobs Director Kayla DeVincentis Project Coordinator 2
More informationProblem The Joint Commission (JC) and Institute of Medicine (IOM) identify inpatient falls as a significant patient safety risk However research regar
A Closer Look at Pediatric Falls: A CHCA Multi-site study Patricia R. Messmer, PhD, RN-BC, FAAN Miami Dade College Deborah Hill-Rodriguez, ARNP, MSN, PCNS-BC Miami Children s Hospital Patricia A. Jamerson,
More informationUsing the BaldrigeCriteria to Achieve High Reliability
Using the BaldrigeCriteria to Achieve High Reliability John Chessare MD, MPH President and CEO Carolyn Candiello Vice President for Quality and Patient Safety GBMC HealthCare System Organizational Profile:
More informationThis transition guide serves to outline the updates and new content found in Management and Leadership for Nurse Administrators, Seventh Edition.
Transition Guide This transition guide serves to outline the updates and new content found in Management and Leadership for Nurse Administrators, Seventh Edition. Linda A. Roussel, DSN, RN, NEA-BC, CNL
More informationAn academic medical center is practicing wasteology to pare time, expense,
Quality improvement Practicing wasteology in the OR An academic medical center is practicing wasteology to pare time, expense, and hassle from its OR processes. Using lean thinking, the center is streamlining
More informationNational Trends Winter 2016
National Trends Winter 216 About the National Trends data This report presents a unique and real-time view of trends within temporary nursing including bank and agency usage. The data used has been drawn
More informationUsing Lean Principles to Decrease Outpatient Registration Wait Times. It s a Journey not a Destination
Using Lean Principles to Decrease Wait Times It s a Journey not a Destination 533 Bed Acute Care System 461 Beds at AnMed Health Medical Center 72 Beds at AnMed Health Women s and Children's Hospital 45
More informationPSI-15 Lafayette General Health 2017 Nicholas E. Davies Enterprise Award of Excellence
PSI-15 Lafayette General Health 2017 Nicholas E. Davies Enterprise Award of Excellence Rachel Brunt, RN, BSN, MBA-HCA, CIC, CPHQ, Director Quality Jessie Hanks, BS, RHIA, Director HIM Lafayette General
More informationHospital of the Future Planning a new Medicine/Telemetry Unit with confidence
GE Healthcare Infrastructure Solutions Hospital of the Future Planning a new Medicine/Telemetry Unit with confidence Humber River Regional Hospital The Background Humber River Regional Hospital (HRRH)
More informationTransformational Patient Care Redesign Project
Transformational Patient Care Redesign Project Kaveh Houshmand Azad 1 Summary In 2008 2009, Providence Holy Cross Medical Center, a 340- bed hospital located in Mission Hills, California embarked upon
More informationWhen going Lean, Waste is the Enemy
When going Lean, Waste is the Enemy Eric S. Kastango, MBA, RPh, FASHP Clinical IQ, LLC March 31, 2009 Objectives Review the definition, elements and wastes of Lean Review the difference between Six Sigma
More informationLearning Objectives. Carolinas HealthCare System Who We Are
1 Capturing Accurate Documentation Through Participation in Interdisciplinary Rounds: A Healthcare System Initiative Kay Blue, RN, BSN, CCDS, ACM, Director CDI Holley Pegram, RN, MSN, CCM, Manager CDI
More informationPoster Session HRT11420 Innovation Awards November 2014 Melbourne
Poster Session HRT11420 Innovation Awards November 2014 Melbourne Improving the referral rate of deteriorating patients to the ICU Liaison service. Presenter: Anna Green / Kelly Habjan Hospital Code Name:
More informationCase-Based Nursing Peer Review Using Just Culture Principles. Jochem, Kathleen; Scott, Connie Ann; Stuckman, Cheryl Lynn
The Henderson Repository is a free resource of the Honor Society of Nursing, Sigma Theta Tau International. It is dedicated to the dissemination of nursing research, researchrelated, and evidence-based
More informationFinding and Evaluating Events, Developing an Action Plan 9:55-10:15AM
Session: (GS05) Statistics: Common Core Saturday, July 22, 2017 9:00 AM 10:15 AM Finding and Evaluating Events, Developing an Action Plan 9:55-10:15AM Bruce L. Hall, MD, PhD, MBA Professor of Surgery,
More informationPATIENT CARE SERVICES REPORT Submitted to the Joint Conference Committee, November 2017
Report Contents: PATIENT CARE SERVICES REPORT Submitted to the Joint Conference Committee, November By: Terry Dentoni, MSN, RN, CNL - ZSFG Chief Nursing Officer 1. Professional Nursing.....1 2. Emergency
More informationThe Case for Optimal Staffing: A Call to Action
The Case for Optimal Staffing: A Call to Action 2015 ANCC National Magnet Conference October 7, 2015 2:30 3:30pm Session C721 Mary Jo Assi, DNP, RN, NEA BC, FNP BC Director of Nursing Practice and Work
More informationOSALP International HSSE Training Plan 2017
January-17 (PKR) 02-Jan Incident Investigation, Root Cause Analysis and Formal Reporting 1 Mon Lahore 19,000 03-Jan ALERT-Personal Protection Training course for Working Women 1 Tue Islamabad 15,000 6-Jan
More informationTEAMWORK: INTERPROFESSIONAL DEVELOPMENT THAT CREATES IMPACT
TEAMWORK: INTERPROFESSIONAL DEVELOPMENT THAT CREATES IMPACT The National Perinatal Information Center is dedicated to the improvement of perinatal health through comparative data analysis, program evaluation,
More informationLEAN Transformation Storyboard 2015 to present
LEAN Transformation Storyboard 2015 to present Rapid Improvement Event Med-Surg January 2015 Access to Supply Rooms Problem: Many staff do not have access to supply areas needed to complete their work,
More informationLeadership/Management Track
CE SESSION #3 Navigating the Transition of Care for Critically-Ill Patients Presenter(s): Gustavo Ferrer, MD, Intensive Care Experts Speaker Bio: Dr. Gustavo Ferrer is an intensive care specialist who
More informationH ospital Voice. Oregon Community Hospitals. Lean Methods and Mindsets. The CEO Perspective. Taking Aim at Health Care Reform
H ospital Voice A magazine for and about Oregon Community Hospitals A magazine for and about Oregon Community Hospitals Taking Aim at Health Care Reform Triple Aim to change health care for good The CEO
More informationPhysician and Patient Engagement
Physician and Patient Engagement Kathy LeBrew, VP IT, University Hospitals Barb Bungard, RN, MSN, Manager of IT Regulatory Operations, Akron Children s Hospital DISCLAIMER: The views and opinions expressed
More informationPATIENT CARE SERVICES REPORT Submitted to the Joint Conference Committee, May 2010 Sharon McCole-Wicher, RN, MS, Chief Nursing Officer
PATIENT CARE SERVICES REPORT Submitted to the Joint Conference Committee, May 2010 Sharon McCole-Wicher, RN, MS, Chief Nursing Officer 1. April 2010 2320 RN VACANCY RATE: Overall 2320 RN vacancy rate for
More informationBETHESDA HEALTH. Commitment to Care: Partnering with Care Logistics to Adopt a Patient-First System for Care
BETHESDA HEALTH Commitment to Care: Partnering with Care Logistics to Adopt a Patient-First System for Care Success Snapshot Commitment to Care transformation initiative has driven $11 million in annual
More informationA Million Little Pieces: Developing a Controlled Substance Diversion Program. Tanya Y. Barnhart, PharmD, BCPS
A Million Little Pieces: Developing a Controlled Substance Diversion Program Tanya Y. Barnhart, PharmD, BCPS I have no conflicts of interest to disclose Objectives Explain the importance of building a
More information1. November RN VACANCY RATE: Overall 2320 RN vacancy rate for areas reported is 12.5%
PATIENT CARE SERVICES REPORT Submitted to the Joint Conference Committee, December 2013 Terry Dentoni, RN, MSN, CNL, Interim Chief Nursing Officer 1. November 2013-2320 RN VACANCY RATE: Overall 2320 RN
More informationEmpowering Ambulatory Nurses With Shared Governance Track: Transformational Leadership Wednesday October 7, :30am-12:30pm
C714 2015 ANCC National Magnet Conference Empowering Ambulatory Nurses With Shared Governance Track: Transformational Leadership Wednesday October 7, 2015 11:30am-12:30pm Eric Zack DNP, RN, ACNP-BC, AOCN,
More information8/31/2015. Session C826 Evidence-Based Staffing Strategies Support Healthy Work-Life Balance Rachael Schweikert, RN Kevin Schwedhelm MSN RN
Session C826 Evidence-Based Staffing Strategies Support Healthy Work-Life Balance Rachael Schweikert, RN Kevin Schwedhelm MSN RN Nurse Staffing Core vs. Float Staff 30 years ago 20-10 years ago 5 yrs Prior
More informationElizabeth Woodcock, MBA, FACMPE, CPC
Elizabeth Woodcock, MBA, FACMPE, CPC Presentation Topics The Patient-Centered Practice: Creating the Practice of the Future Today Optimizing the workflow of your medical practice operations is difficult
More informationRegenstrief Center for Healthcare Engineering
Purdue University Purdue e-pubs RCHE Publications Regenstrief Center for Healthcare Engineering 3-31-2007 All Bundled Out - Application of Lean Six Sigma techniques to reduce workload impact during implementation
More information8/31/2015. Session C719 Outcomes of a Study Addressing Challenges in APRN Practice and Strategies for Success. Vanderbilt University Medical Center
Session C719 Outcomes of a Study Addressing Challenges in APRN Practice and Strategies for Success Marilyn A. Dubree, MSN, RN, NE-BC Executive Chief Nursing Officer Vanderbilt University Medical Center
More informationNCH Healthcare System HIMSS Michele Thoman, RN - CNO Sarah Richardson - CIO Jeff Dindak Sr. IT Director
NCH Healthcare System HIMSS 2015 Michele Thoman, RN - CNO Sarah Richardson - CIO Jeff Dindak Sr. IT Director NCH Healthcare System Non-for-profit, multi-facility healthcare system in Naples, Florida 2
More informationAbstract # Process Improvement in Health Care: Kaizen Approach to Lean in Outpatient Services at KCH. Matt Simko
Abstract # 025-0266 Process Improvement in Health Care: Kaizen Approach to Lean in Outpatient Services at KCH Matt Simko Department of Operations Management and Information Systems Northern Illinois University
More informationTurning Quality Upside Down: Using a Perfect Storm to Change the Quality Performance Culture. Centura Health. Centura Health 9/20/2011
Turning Quality Upside Down: Using a Perfect Storm to Change the Quality Performance Culture 2011 ANCC National Magnet Conference October 4 th, 2011 11:30 a.m.-12:30 p.m. Session C501 Kathleen Bradley,
More informationIdentifying Errors: A Case for Medication Reconciliation Technicians
Organization: Solution Title: Calvert Memorial Hospital Identifying Errors: A Case for Medication Reconciliation Technicians Program/Project Description and Goals: What was the problem to be solved? To
More informationPATIENT CARE SERVICES REPORT Submitted to the Joint Conference Committee, August 2016
Report Contents: PATIENT CARE SERVICES REPORT Submitted to the Joint Conference Committee, August By: Terry Dentoni, MSN, RN, CNL, SFGH Chief Nursing Officer 1. Professional Nursing..1 2. Emergency Department
More informationRelational Coordination: An Imperative Influencing our Capacity to Reach the Core
Relational Coordination: An Imperative Influencing our Capacity to Reach the Core Linda Q. Everett, PhD, RN, NEA-BC, FAAN Executive Vice President & Chief Nurse Executive Indiana University Health 12/7/2012
More informationLeveraging the Accountable Care Unit Model to create a culture of Shared Accountability
Leveraging the Accountable Care Unit Model to create a culture of Shared Accountability How we improved Patient Safety and Quality Outcomes at Northwest Hospital Our Journey to Shared Accountability Implementation
More informationQuality Improvement in an Academic Organization: A Lean Approach
The Henderson Repository is a free resource of the Honor Society of Nursing, Sigma Theta Tau International. It is dedicated to the dissemination of nursing research, researchrelated, and evidence-based
More informationHarm Across the Board Reporting: How your Hospital Can Get There
Harm Across the Board Reporting: How your Hospital Can Get There Presentation to KHA Annual Quality Conference March 19, 2014 Jackie Conrad RN, BSN, MBA Improvement Advisor Cynosure Health Objectives Upon
More informationContinuous Value Improvement in Health Care
webinar summary Continuous Value Improvement in Health Care Featuring Kedar Mate Chief Innovation and Education Officer Institute for Healthcare Improvement October 26, 2017 sponsored by webinar summary
More informationAchieving the Triple Aim: Decreasing Use of Inappropriate Telemetry Monitoring
Achieving the Triple Aim: Decreasing Use of Inappropriate Telemetry Monitoring Marylynn Hippe, MSN, RN, ACNS-BC, CMSRN St. Luke s Health System Boise, Idaho Objectives Learners will understand the appropriate
More informationTEAM ASSESSMENT PULL PROCESS CHILDREN S HEALTHCARE OF ATLANTA AT SCOTTISH RITE
Publication Year: 2011 TEAM ASSESSMENT PULL PROCESS CHILDREN S HEALTHCARE OF ATLANTA AT SCOTTISH RITE Summary: The Team Assessment Pull Process (TAPP) is a technique to redesign emergency department patient
More informationJANUARY 2018 (21 work days) FEBRUARY 2018 (19 work days)
AND CORRESPONDING DATES FOR JANUARY AND FEBRUARY 2018 JANUARY 2018 ( work days) Deadline* 12-27 12-28 12-29 1-2 1-3 1-4 1-5 1-8 1-9 1-10 Benefit Hold ** 12-28 12-29 1-2 1-3 1-4 1-5 1-8 1-9 1-10 1-11 Mailing
More informationAbout Advocate Good Samaritan Hospital
Integrating LEAN and Baldrige Pattie Skriba VP, Business Excellence Vikram Patel Director, Operations Improvement About Advocate Good Samaritan Hospital 2 Moving from Good to Great (G2G) Transformation
More informationImproving Outcomes for High Risk and Critically Ill Patients
Improving Outcomes for High Risk and Critically Ill Patients KP Woodland Hills Medical Center Presented by: Sharon M. Kent RN BSN, CCRN Lynne M. Agocs-Scott RN MN, CCRN CCNS Introduction of the IHI The
More informationMagnet Hospital Re-designation Journey
Magnet Hospital Re-designation Journey 2007-2008 1 Magnet The Journey 2 Quality of Leadership Organizational Structure Management Style Personnel Policies & Procedures Professional Models of Care Quality
More informationNew healthcare delivery models: Interprofessional, regional, international
New healthcare delivery models: Interprofessional, regional, international Cheryl Hiddleson MSN, RN, CCRN-E Director, Emory eicu Center Timothy G. Buchman PhD, MD, FACS, FCCP, MCCM Founding Director, Emory
More informationOB Hospital Teams Call. January 26, :30 1:30 PM
OB Hospital Teams Call January 26, 2015 12:30 1:30 PM Agenda EED Wrap-up HTN update Birth Certificate Accuracy Next Steps Team Talks Centegra Health System ILPQC Structure EED Wrap-Up Data entry 46 hospitals
More informationHonoring Choices. Qualis Health May 19, 2016
Honoring Choices Qualis Health May 19, 2016 Qualis Health A leading national population health management organization The Medicare Quality Innovation Network - Quality Improvement Organization (QIN-QIO)
More informationText-based Document. Emancipatory Nursing Praxis: A Theory of Social Justice in Nursing. Authors Walter, Robin R. Downloaded 26-Jun :00:44
The Henderson Repository is a free resource of the Honor Society of Nursing, Sigma Theta Tau International. It is dedicated to the dissemination of nursing research, researchrelated, and evidence-based
More informationLean Six Sigma DMAIC Project (Example)
Lean Six Sigma DMAIC Project (Example) Green Belt Project Objective: To Reduce Clinic Cycle Time (Intake & Service Delivery) Last Updated: 1 15 14 Team: The Speeders Tom Jones (Team Leader) Steve Martin
More informationBuilding Capability for Middle Managers
C15: Building the Capacity of Middle Managers to Support Improvement Building Capability for Middle Managers Frank Federico Jill Duncan Kate Jones These presenters have nothing to disclose. "Top management
More information2013 Annual Nursing Retreat Meeting Minutes September 20, 2013
Attendees: Attended Bolded Excused MSN, RN, CNOR CNO Kelsey Archibald BSN, RN Clinician, 6A Shawna Breghenti BSN, RN Clinician, Perianesthesia Jackie Drahos MSN, RN Unit Director, ICU, IMCU, 3B Angie Durci
More informationBringin it to the Bedside: Staff-Driven Savings
Bringin it to the Bedside: Staff-Driven Savings Jackie Noll, MSN, RN, CEN, Senior Director of Nursing, The Children s Hospital of Philadelphia (CHOP) Amy Gallagher, MS, PharmD, Senior Director of Home
More informationThe Triple Aim. Productivity: Digging Deep Enough 11/4/2013. quality and satisfaction); Improving the health of populations; and
NAHC Annual Conference October, 2013 Cindy Campbell, BSN, RN Associate Director Operational Consulting Fazzi Jeanie Stoker, BSN, RN, MPA, BC Director AnMed Health Home Care Context AnMed Health Home Health
More informationSleep Not Just Beauty Rest:
Sleep Not Just Beauty Rest: An Innovative Approach to Reducing Healthcare Worker Fatigue Sarah E. Buenaventura, MSN, RN, CMSRN, NE-BC, Abigail Jones, MSN, RN, CNRN, and Ann Schramm, MSN, RN, NEA-BC G worker
More informationTina Nelson, MBA, BSN Lisa Stepp, BSN, RN Rebecca Fyffe, BSN, RN Jessica Coughenour, LPN
Establishing a Conservative Approach to the Prevention of Pressure Ulcers with the Utilization of Data Analytics to Monitor Effectiveness of Quality Efforts and Best Practice Models Tina Nelson, MBA, BSN
More information13th Annual Meridian Nursing Research and Evidence Based Practice Conference 2017 General Guidelines for Abstract Submission
Hackensack Meridian Ann May Center for Nursing 13 th Annual Meridian Nursing Research and Evidence Based Practice Conference Instructions for Submission All author information and abstract contents must
More informationRaising the Bar On Infusion Safety: A Patient Safety Program at Baylor Scott & White Health Improving Infusion Pump Safety: A Systematic Approach
Raising the Bar On Infusion Safety: A Patient Safety Program at Baylor Scott & White Health Improving Infusion Pump Safety: A Systematic Approach July 18, 2016 AAMI Foundation Vision: To drive the safe
More informationLaguna Honda Hospital and Rehabilitation Center Value Stream #1 Admissions Kaizen Workshop #3 Room Readiness Report out.
Laguna Honda Hospital and Rehabilitation Center Value Stream #1 Admissions Kaizen Workshop #3 Room Readiness Report out June 12 16, 2017 Value Stream Future Map Nov 2016 This is how the value stream mapping
More informationWEDNESDAY APRIL 27 TH 2011 OUTREACH & PILOT RECRUITMENT
WEDNESDAY APRIL 27 TH 2011 OUTREACH & PILOT RECRUITMENT Agenda Introductions Background Opportunity for hospitals and their labs Meaningful Use, HITECH and ARRA Grant and pilot timeline Outreach and recruitment
More informationSafe Staffing- Safe Work
Safe Staffing- Safe Work PROFESSIONAL ISSUES CONFERENCE JUNE 2, 2017 SARA MARKLE-ELDER, ALICE BARDEN, RN AFT Nurses and Health Professionals is accredited as a provider of continuing nursing education
More informationManagement Emphasis and Organizational Culture; Compliance; and Process and Workforce Development.
---------------------------------------------------------------- The United States Navy on the World Wide Web A service of the Navy Office of Information, Washington DC send feedback/questions to comments@chinfo.navy.mil
More informationThe Power of Quality. Lindsay R. Smith, MSN,RN Quality Manager Vanderbilt Transplant Center
The Power of Quality Lindsay R. Smith, MSN,RN Quality Manager Vanderbilt Transplant Center What do you think of when you hear the word quality? LEAN RCA PDSA QAPI SIX SIGMA PIP TQM 5s Objectives Transplant
More informationWeinstein, Brooks, Alexander November 9, 2015
Leveraging an Attitude of Gratitude Innovative Strategies in Improving Health and Wellness, Enhancing Workforce Engagement and Participation in Professional Organizations Weinstein, Brooks, Alexander November
More informationText-based Document. Confronting Nursing Incivility: Educational Intervention for Change. French, Sharon Kay; Cuellar, Ernestine
The Henderson Repository is a free resource of the Honor Society of Nursing, Sigma Theta Tau International. It is dedicated to the dissemination of nursing research, researchrelated, and evidence-based
More information3/24/2016. Value of Quality Management. Quality Management in Senior Housing: Back to the Basics. Objectives. Defining Quality
Quality Management in Senior Housing: Back to the Basics Lisa Abicht-Swensen, M.H.A. Director of Home Health, Hospice and Assisted Living Services Objectives Understand the value of Quality Management
More informationCreating a Culture in Support of Patient Safety
Session: L11 Ms. Ching has nothing to disclose Ms. Derheimer is an employee of the Virginia Mason Institute; a not-for-profit organization that provides education and training in the Virginia Mason Production
More informationL19: Improving Transitions from the Hospital to Post Acute Care Settings
This presenter has nothing to disclose L19: Improving Transitions from the Hospital to Post Acute Care Settings Gail A. Nielsen December 8, 2013 25th Annual National Forum on Quality Improvement in Health
More informationApplying Critical ED Improvement Principles Jody Crane, MD, MBA Kevin Nolan, MStat, MA
These presenters have nothing to disclose. Applying Critical ED Improvement Principles Jody Crane, MD, MBA Kevin Nolan, MStat, MA April 28, 2015 Cambridge, MA Session Objectives After this session, participants
More informationNeil Westwood Associate Service Transformation and Hereford Hospitals NHS Trust Tel
Lean Thinking Neil Westwood Associate Service Transformation and Hereford Hospitals NHS Trust neil.westwood@institute.nhs.uk Tel 07747794976 NHS Institute for Innovation and Improvement Plan for today
More informationSHEFFIELD TEACHING HOSPITALS NHS FOUNDATION TRUST EXECUTIVE SUMMARY REPORT TO THE BOARD OF DIRECTORS MEETING HELD MAY 2011
SHEFFIELD TEACHING HOSPITALS NHS FOUNDATION TRUST K EXECUTIVE SUMMARY REPORT TO THE BOARD OF DIRECTORS MEETING HELD MAY 2011 Subject Supporting TEG Member Author Status 1 Pharmacy and medicines management
More informationOperating Divisions and Staff Divisions
RADM Clara H. Cobb Assistant Surgeon General U.S. Public Health Service U.S. Department of Health and Human Services Region IV, Atlanta, GA Operating Divisions and Staff Divisions CDC NIH HRSA OASH- Regional
More informationPATIENT CARE SERVICES REPORT Submitted to the Joint Conference Committee, February 2009 Sue Currin, RN, MS, Chief Nursing Officer
PATIENT CARE SERVICES REPORT Submitted to the Joint Conference Committee, February 2009 Sue Currin, RN, MS, Chief Nursing Officer 1. January 2009 2320 RN VACANCY RATE: Overall 2320 RN vacancy rate for
More informationTransformational Leadership
Transformational Leadership Strategic Planning TL1EO Nursing s mission, vision, values and strategic plan align with the organization s priorities to improve the organization s performance. Provide an
More information8/31/2015. Measuring Improved Knowledge: The Charge Nurse Leadership Cohort. Bethesda North Hospital. Good Samaritan Hospital
Measuring Improved Knowledge: The Charge Nurse Leadership Cohort Authentic Leadership - Will the Real Charge Nurse Please Stand Up Rosemary Brown RN Charge Nurse Behavioral Health Services Good Samaritan
More informationADOPTION AND IMPLEMENTATION OF LEAN PHILOSOPHY, PRACTICES AND TOOLS IN U.S. HOSPITALS
ADOPTION AND IMPLEMENTATION OF LEAN PHILOSOPHY, PRACTICES AND TOOLS IN U.S. HOSPITALS CENTER FOR LEAN ENGAGEMENT AND RESEARCH IN HEALTHCARE (CLEAR) SCHOOL OF PUBLIC HEALTH UNIVERSITY OF CALIFORNIA, BERKELEY
More information