Short Stay Respite Package

Transcription

1 Short Stay Respite Package

2 Short Stay Respite Table of Contents and Instructions Short Stay Respite package contents Title page Table of Contents and Instructions Information Sheet Short Stay Respite Program Information Sheet Long Term Care Rates Planning for Long-Term Care guide Instructions Contact the Mississauga Halton CCAC at (no area code required) to request assistance with the application Call individual Short Stay Respite facilities to arrange a tour The Mississauga Halton CCAC will coordinate the Short Stay Respite application and confirm the selected dates if available

3 Stay Respite (SSR) Program Information Sheet How does Short Stay Respite (SSR) benefit me? Short Stay Respite is ideal if all you need is a brief stay in a long-term care home while your caregiver or loved one is on vacation or taking a rest, or while they are recovering from an illness or surgery (this is also referred to as respite care) Who is Eligible? Applicant must be 18 years or over with a valid Health Card MH CCAC will determine eligibility How do I apply? Review list of SSR homes Call the individual SSR(s) to set up a tour Availability is limited - contact MH CCAC once you have toured to complete the home visit assessment Once your application has been completed through MH CCAC, the selected SSR long term care home(s) will contact you regarding suitability and admission We cannot always guarantee availability of dates; alternative options may need to besought How long will this process take? Depends on availability of SSR beds and peak season. What is the daily fee? The daily cost for short stay is $38.19, and full payment must be made on the day of admission. There may be additional fees for optional services. What if my situation changes before our SSR date? Notify your MH CCAC Case Manager of any changes in status such as health condition or hospitalization. Notify MH CCAC if you no longer wish to attend an SSR. You must provide at least 5 days cancellation notification Please know that: The applicant must return home on the date of discharge. However, if care at home is no longer feasible, please contact your local MH CCAC placement service as soon as possible for other options. Etobicoke Office 401 The West Mall, Suite 1001 Etobicoke ON, M9C 5J5 Mississauga Office 2655 North Sheridan Way, Suite 140 Mississauga ON, L5K 2P8 Milton Office 611 Holly Ave, Unit 203 Milton ON, L9T 0K4 Tel: No area code required PS-102-SSR-Program Information Sheet Page 1 of 2

4 Stay Respite (SSR) Program Information Sheet On the day of Admission, please bring: All prescribed medications in their original containers Health Card Enough clothes to last for the length of the stay or at least one week Personal hygiene items, such as comb, tooth brush, shaving articles Mobility aids, such as a cane or walker Small keepsakes, such as photographs, a favourite blanket, and/or books A list of the applicant s daily routines or special habits that may be important for the staff to know NOTE: If we are unable to accommodate your scheduled booking due to unforeseen circumstances you will be informed and alternative arrangements will need to be made. Short Stay Respite s: Allendale*, 185 Ontario Street S. Milton (905) x 8001 (any gender) $ daily rate (non-secure) Allendale*, 185 Ontario Street S. Milton (905) x 8001 (any gender) $ daily rate (secure e) Camilla Care Community, 2250 Hurontario St. (female only) (905) $ daily rate Wesburn Manor 400 The West Mall (416) (female only) $ daily r ate Yee Hong Centre, Mississauga, 5510 Mavis Rd. (any gender) (905) $ daily rate Note: The patient is expected to return home once their stay is completed. Etobicoke Office 401 The West Mall, Suite 1001 Etobicoke ON, M9C 5J5 Mississauga Office 2655 North Sheridan Way, Suite 140 Mississauga ON, L5K 2P8 Milton Office 611 Holly Ave, Unit 203 Milton ON, L9T 0K4 Tel: No area code required PS-102-SSR-Program Information Sheet Page 2 of 2

5 Bulletin to Residents of Long- Term Care s: Important News Regarding Long-Term Care Accommodations Charges Ministry of Health and Long-Term Care MAY 2016 Renseignements aussi disponibles en français Basic Accommodation Rates On July 1, 2016, the co-payment that residents pay for basic accommodation in long-term care (LTC) homes will increase by $0.64 per day from $58.35 per day to $58.99 per day, consistent with recent inflationary increases. This will help cover the rising costs of meals and accommodation. Preferred Accommodation Rates The maximum charges will also be increasing for residents admitted to newer preferred accommodation beds on or after July 1, The premium charged for semi-private accommodation will increase by $0.13 from $12.00 to $12.13 per day, and the premium for private accommodation will increase by $0.28 from $25.00 to $25.28 per day. The table below provides the new rates that will apply as of July 1, 2016 to all types of accommodation based on a residents date of admission to the bed. Type of Accommodation Long-Stay Resident: Daily Rate Monthly Basic $58.99 $1, Semi-Private Residents admitted to newer beds on or after July 1, $71.12 $2, Residents admitted to newer beds on or after September 1, 2014, $70.11 $2, but prior to July 1, Residents admitted to newer beds on or after July 1, 2013, but $69.10 $2, prior to September 1, Residents admitted to newer beds on or after July 1, 2012, but $68.09 $2, prior to July 1, Residents occupying older beds, or residents admitted to newer $67.08 $2, beds prior to July 1, Continued

6 Private Residents admitted to newer beds on or after July 1, $84.27 $2, Residents admitted to newer beds on or after September 1, 2014, but prior to July 1, Residents admitted to newer beds on or after July 1, 2013, but prior to September 1, Residents admitted to newer beds on or after July 1, 2012, but prior to July 1, Residents occupying older beds, or residents admitted to newer beds prior to July 1, $82.50 $2, $80.73 $2, $78.96 $2, $77.19 $2, Short-Stay Resident (Respite Bed) $38.19 N/A NOTE: Newer beds beds classified as NEW or A according to ministry design standards Older beds beds classified as B, C, Upgraded D or D according to ministry design standards If you have requested a transfer from your current accommodation into a preferred accommodation bed, please call the LTC home administrator to confirm the rate that you will be required to pay. Preferred rates for semi-private and private accommodation in your current LTC home or in another LTC home may be different if you are offered a bed on or after July 1, If you are currently paying less than $58.35 per day because you are receiving a reduction in the basic co-payment, known as a Rate Reduction, then you should reapply for a rate reduction as the current rate reduction expires on June 30, Staff at your LTC home will provide you with the application form and will help you to submit your application to the Ministry of Health and Long-Term Care. For more information on co-payment rates or the changes to the rate reduction application process, please speak with your home s Administrator. Should you have any additional questions, please contact: LTC s Action Line at

7 Planning for Long-Term Care

8 Definitions of terms used throughout the guide are explained below Term Patient Meaning The person applying to go to long-term care (LTC) SDM Substitute Decision Maker - The person identified to apply on behalf of the patient LTC LTCH CCAC OHIP POA Placement Long-term care Long-term care home Community Care Access Centre Ontario Health Insurance Plan Power of Attorney Term used to explain the process and/or act of applying for long-term care Relevant legislation & criteria The legislation that is pertinent to the placement process includes: Long Term Care Act Substitute Decisions Act Health Care Consent Act Consent and Capacity Personal Health Information Privacy Act The eligibility criteria includes: Valid Ontario OHIP card Over 18 years of age Care needs can be met within a long-term care home setting Alternative community resources have been exhausted Updated September 2015

9 Where do I start? The Mississauga Halton Community Care Access Centre (CCAC) is your single point of access to information about, and to apply for admission to, long-term care homes. You cannot apply directly to the LTCH. Each Mississauga Halton CCAC patient is assigned a care coordinator who collaborates with patients, families, caregivers and/or substitute decision makers to assist patients in making health care choices and achieving their short and long-term health care goals. Your Mississauga Halton CCAC care coordinator will: Provide you with information about LTCHs Provide information about financial options, if required Complete an assessment at your home or in hospital and determine your eligibility Help you with the application forms and coordinate the application process to facilitate access to LTC Provide information on alternatives to LTCHs, such as supportive/assistive housing, retirement homes and seniors apartments Empower you or your decision-makers with the information you need to make an informed decision on a LTCH that suits your needs and interests Tip It s a good idea to talk to someone you trust and let them know what you want your life to look like in the future should you not be able to make decisions for yourself. Place you, if necessary, on the waiting lists of the LTCHs you select Offer you a bed in a chosen LTCH when one becomes available If you need more information or would like to discuss the LTC process in the Mississauga Halton CCAC region, please call (CCAC). No area code is required. 1

10 What are my options? Care in your home Before you think of leaving your home for a long-term care destination, the Mississauga Halton CCAC will help you to explore all your options to be supported at home. If you need help with day-to-day tasks, such as bathing and cooking, you may be able to stay in your home with the support of home care services and/or care in the community. Care in your community The Mississauga Halton CCAC will connect you to community services that are right for you. You can take advantage of a variety of support services available in your community, whether you re receiving care in your home, or managing on your own. Our knowledgeable staff provide the key link between you and all the available community-based services to help you achieve your best possible health care and wellbeing. Community-based services such as meal services, friendly visiting, adult day programs and many more, may enable you to stay in your home longer than you thought possible. But if you do determine that you need more comprehensive support, here are some options to consider: Retirement homes are a good fit if your care needs don t require 24-hour nursing availability, specialized services and government subsidized care. Convalescent care may be the right level of care if your medical condition requires nursing care and other resources on a 24-hour basis. Typically, complex continuing care is necessary when care needs cannot be met in long-term care. Short-stay is ideal if all you need is a brief stay in a long-term care while your caregiver or loved one is on vacation or taking a rest, or while you are recovering from an illness or surgery (this is also referred to as respite care). Long-term care homes may be what you need if you have exhausted all the services in the community and it has become too much of a challenge for you or your caregiver for you to stay in your own home. If you are a veteran you may be eligible for Veterans Affairs Priority Access long-term care beds. 2

11 How do I know when it is time to apply for long-term care? There is no simple rule to tell when it s time to apply for long-term care. Each person has a unique blend of care needs and available resources. Making a decision about when to seek long-term care requires time and planning because there are a number of factors to be considered. Family members and caregivers feel a range of emotions when a loved one moves into a long-term care home. Some are relieved to share the care responsibilities, while others may feel guilty or uncertain about their new role. While feelings of grief, loss and guilt are normal, keep in mind: Sometimes professional care in a long-term care home environment is necessary for the well-being, safety and comfort of loved ones Being a primary caregiver is a large responsibility; create time for yourself to ensure your own needs are met Your attitude can help a loved one feel safe and secure in their new environment; try to remain positive during visits and interactions It is important to remember that friends and family members are still involved as part of the care team, and can still advocate for their loved one. It might take a few months for a loved one to become accustomed to his or her new living arrangement. Visit as often as you would like, and encourage friends and family to do the same. People often make the decision to explore long-term care homes when: Family caregivers are no longer able to provide care Their health condition requires a high level of personal support or ongoing nursing care They are unable to return home after hospitalization Their care needs exceed what can be provided by other services in the community Help is available for you and your family caregiver every step of the way. You can ask for help from: Your Mississauga Halton CCAC care coordinator The Mississauga Halton CCAC office simply by calling (CCAC). No area code is required Your family physician or other health care providers in the community who are involved in your care 3

12 How do I apply? There are five steps in the application process: 1. Completing the application Once you have made the decision that long-term care is the right place for your needs, you work with a Mississauga Halton CCAC care coordinator to begin the process of completing the application. Your care coordinator will guide you through the process of completing all the necessary paperwork to ensure you apply to the homes that meet your care and lifestyle needs. Part of the application process involves a Mississauga Halton CCAC care coordinator completing an assessment to ensure that your care needs can be met in long-term care. If it is determined that your care needs are not appropriate for long-term care, your care coordinator will help you determine the best place for you to get the help you need. 2. Visit the homes you would like to consider Tip To learn about long-term care homes in your area go to: A Mississauga Halton CCAC care coordinator is always available to work with you as you go through the process of selecting homes. You will be asked to choose up to five long-term care homes in the province of Ontario. You will also be required to identify your choice of basic, semi-private or private accommodation. The best way to know if a home is the right fit for you is by scheduling a visit. 3. Waiting to hear from the long-term care home that your application has been accepted Once your application is completed and a Mississauga Halton CCAC care coordinator has determined long-term care is the right place for you, your application will be sent to each home you have selected for a review. Each home will respond back to the Mississauga Halton CCAC and to you regarding whether your application is accepted. If it is not accepted, a reason will be provided to you and the Mississauga Halton CCAC will help you to look at alternatives. 4

13 4. Preparing to accept the first available bed Once your application has been accepted, you will wait until a place becomes available for you. The time you wait depends on: the number of beds available in the home, whether available rooms are for males or females, whether beds are in private, semi-private or basic rooms. While waiting, it is important that you are aware of the following information: You or your family caregiver is expected to be available for a bed offer at any time. This means Mississauga Halton CCAC staff must have the most up-to-date information on how to reach you should a bed become available Waiting periods range from days, months, or even longer depending on the type of accommodation you are waiting for and your care needs Mississauga Halton CCAC staff may ask for your assistance in obtaining medical updates from your family physician to ensure your records are kept up-to-date and that your application is maintained in good standing at the long-term care home of your choice If you are in hospital while you wait, your Mississauga Halton CCAC care coordinator may ask you or your family caregiver to reconsider long-term care home choices that have an excessively long wait list. This will enable you to be placed in the most appropriate care setting in a timely manner. You can always move from your current long-term care home to one of your preferred choices at a later date once a bed becomes available 5. Responding to a bed offer When a place becomes available at one of the homes of your choice, Mississauga Halton CCAC staff will contact you to either accept or reject the offer. You must provide a response within 24 hours after receiving the call. During this time, you can speak with your family or caregivers about this decision. i. Accepting the offer of a bed If you choose to accept the offer, you are expected to move in as early as the next day, or within five days. If you are waiting for a long-term care bed from home, you may hold the bed for up to five days but must be moved into the home on the fifth day or you will lose the bed. If the bed that is offered to you is not your first choice, you may also choose to keep your name on the waiting lists for your other choice(s). ii. Refusing the offer of a bed If you are waiting for long-term care in the community and refuse the offer, your application to all chosen homes will be cancelled. In this case, you cannot re-apply for 12 weeks (three months), unless there is a significant change in your condition or circumstances. 5

14 Moving into your new home Plan ahead for the move: Have money set aside to pay for the first month s accommodation fee and any other optional services, such as cable TV Have your most recent Income Tax Notice of Assessment available if you are applying for an income subsidy If possible, once the offer of a place has been accepted, go to the home and sign the contract in advance Have copies of the Power of Attorney papers available Identify which possessions you will move on or after moving day; this might include pictures, blankets, colourful bedding, radio, or other accessories Check with the staff of the home to confirm if you are able to bring furniture that is suitable Label all personal items (e.g., eye glasses, hearing aids, dentures, radio, clock) On moving day If possible, have a family member or friend help to assist with settling in. Be sure to remember essential items, including: All medications (prescriptions and over-the-counter medicine) in the original labelled containers Clothing that is machine washable Familiar things to make your room feel like home Toiletries and personal items Emergency contact phone numbers Cards for any medical coverage Your Valid Ontario OHIP card Any equipment or aids that you require Tip It is recommended that you do not bring valuable or fragile items. 6

15 Long-term care home - Visiting checklist Name of long-term care home 1: Name of long-term care home 2: Name of long-term care home 3: Name of long-term care home 4: Name of long-term care home 5: In the checklist, use a check mark ( ) to assess which home best suits your needs. General impressions: The home My loved one would be comfortable here There is a familiar, home-like atmosphere Staff communicate in a respectful, friendly manner is clean and uncluttered is free of unpleasant odours offers the following services in-house: Physician Other medical specialists Dentist/denturist Dietician Registered nurses Physiotherapy Occupational therapy Social work Foot care Pastoral care Hairdressing

16 Residents can retain their own physicians Suitable medical services are available is conveniently located for visiting Visiting hours are suitable Parking is available The cost of parking is reasonable is accessible by public transportation Safety and security features in the home are adequate s environment is stimulating s environment promotes independence General impressions: The room Room size is adequate Space to maneuver a wheelchair or walker Furnishings are provided by the home There is a clear policy on what personal effects or furnishings residents can bring Windows can be opened Room is air conditioned Storage space is available Locked door or cupboard is available Private telephone service is available Cable TV is available

17 Individualized assessment Care plan is tailored to resident s preferences and lifestyle (e.g., wake-up times, snacks and meals) can accommodate individual cultural and ethnic preferences Family is involved in the assessment and care planning process There is a clear role for the family in the home s caregiving process Decision-making Staff involve the residents in their own decision making Staff know a resident s likes, dislikes and their wishes for how he/she would like to be cared for Residents can join service committees or groups (e.g., food committee, Resident Council) Caregiver training and support In-house training/education is provided for staff Supports are provided to help staff with their work offers the following programs for families: Orientation program Family council / support group Information (e.g., library or resource centre, information sessions) Opportunity to get involved with the home (e.g., communities, volunteer work)

18 Specialized human resources Staff working in specialized units have chosen to do so Regular day, evening and night staff for specialized units are in place Specialized units use outside agency staff has an active volunteer department has sufficient staff working at night Programs and activities Activities and programming are planned for residents during days, evenings and weekends Residents are involved in everyday activities (e.g., cleaning, baking) There are opportunities for families to be involved in activities Community activities and outings are available to residents Community involvement Residents are encouraged to maintain their connections to the greater community The greater community is involved with the home Transportation has its own vehicle for outings and appointments Accompaniment is provided on outings Use of restraints There is a policy and practice regarding restraints (e.g., physical, environmental, medical) Prevention and response to abuse There is a clear policy for addressing/preventing abuse to residents 10

19 Who can I talk to about questions and concerns after my move? Mississauga Halton CCAC staff will stay in touch with you You or your family caregiver can expect a call from Mississauga Halton CCAC staff after you move into long-term care to ask if you are satisfied with your new location and if you would like to remain on the list for your other choices. Questions or concerns related to the long-term care home should go to the Director of Care of that home. All homes have a Residents Council where you can raise any issues or discuss ideas with other families and residents. Questions or concerns related to the placement process may be directed to the Mississauga Halton CCAC. The Ontario Government offers the public the option to report any concerns to the Long-Term Care Action Line by calling Additional resources and information For information about accommodation and costs: For a Power of Attorney Kit: For a Residential Care Checklist and Tips: For Profiles of Long-Term Care s in the Greater Toronto Area: For the Long-Term Care s Act, 2007: Advocacy Centre for the Elderly: Tel: (416)

20 Listing of long-term care homes in Mississauga Halton Etobicoke Dom Lipa 52 Neilson Drive Etobicoke, Ontario M9C 1V7 Telephone: Website: 66 residents in Private, Semi-Private, Two-person Basic accommodation Ethno-specific Slovenian but is open to residents of all ethnic backgrounds Eatonville Care Centre 420 The East Mall Etobicoke, Ontario M9B 3Z9 Telephone: Website: residents in Two- and Four-person Basic accommodation Labdara Lithuanian 5 Resurrection Road Toronto, Ontario M9A 5G1 Telephone: Website: 90 residents in Private, Semi-Private accommodation Ethno-specific Lithuanian but is open to residents of all ethnic backgrounds The Westbury 495 The West Mall Etobicoke, Ontario M9C 5S3 Telephone: Website: residents in Private, Two-person Basic accommodation Wesburn Manor 400 The West Mall Toronto, Ontario M9C 1V2 Telephone: Website: residents in Private, Semi-Private, Two-person Basic accommodation Halton Allendale (Milton) 185 Ontario Street South Milton, Ontario L9T 2M4 Telephone: ext: 8001 Website: residents in Ward and Private accommodation (including two respite rooms) Bennett Health Care Centre (Halton Hills) 1 Princess Anne Drive Georgetown, Ontario L7G 2B8 Telephone: Website: 66 residents in Ward, Semi-Private and Private accommodation available Pets onsite Extendicare Halton Hills (Halton Hills) 9 Lindsay Court Georgetown, Ontario L7G 6G9 Telephone: Website: residents in Ward and Private accommodation Northridge Long Term Care Centre (Oakville) 496 Postridge Drive Oakville, Ontario L6H 7A2 Telephone: Website: residents in Ward and Private accommodation Pets onsite Post Inn Village (Oakville) 203 Georgian Drive Oakville, Ontario L6H 7H9 Telephone: ext: 4046 Website: residents in Ward, Semi-Private and Private accommodation Convalescent Care Unit available to people who need time to recover strength and functioning The Waterford (Oakville) 2140 Baronwood Drive Oakville, Ontario L7M 4V6 Telephone: Website: residents in Ward and Private accommodation Pets onsite West Oak Village Long Term Care Centre (Oakville) 2370 Third Line Oakville, Ontario L6M 4E2 Telephone: Website: residents in Ward and Private accommodation Wyndham Manor Long-Term Care Centre (Oakville) 291 Reynolds Street Oakville, Ontario L6J 3L5 Telephone: Website: residents in Ward and Private accommodation 12

21 Mississauga Cawthra Gardens 590 Lolita Gardens Mississauga, Ontario L5A 4N8 Phone: Website: residents in Basic and Private accommodation Camilla Care Community 2250 Hurontario Street Mississauga, Ontario L5B 1M8 Phone: Website: residents in Basic, Semi-Private and Private accommodation Streetsville Care Community 1742 Bristol Road West Mississauga, Ontario L5M 1X9 Phone: Website: residents in Basic, Semi-Private and Private accommodation Erin Mills Nursing 2132 Dundas Street West Mississauga, Ontario L5K 2K7 Phone: Website: 86 residents in Ward, Semi-Private and Private accommodation Extendicare Mississauga 855 John Watt Blvd. Mississauga, Ontario L5W 1W4 Phone: Website: residents in Ward and Private Can accommodate residents with G-tubes Cooksville Care Centre 55 The Queensway West Mississauga, Ontario L5B 1B5 Phone: Website: residents in Basic and Semi-Private accommodation 26 bed Restore unit Mississauga Long-Term Care Facility 26 Peter Street North Mississauga, Ontario L5H 2G7 Phone: Website: N/A 55 residents in Basic, Semi-Private and Private accommodation Sheridan Villa 2460 Truscott Drive Mississauga, Ontario L5J 3Z8 Phone: Website: Silverthorn Care Community 4350 Mississauga Road Mississauga, Ontario L5M 7C8 Phone: Website: residents in Basic and Private accommodation The Wenleigh 2065 Leanne Blvd. Mississauga, Ontario L5K 2L6 Phone: Website: residents in Basic, Private and Couples accommodation Tyndall Nursing 1060 Eglinton Ave. East Mississauga, Ontario L4W 1K3 Phone: Website: residents in Basic, Semi-Private and Private accommodation Villa Forum 175 Forum Drive Mississauga, Ontario L4Z 4E5 Phone: Website: residents in Basic, Private and Couples accommodation Ethno-specific Italian but is open to residents of all ethnic backgrounds Village of Erin Meadows 2930 Erin Centre Blvd. Mississauga, Ontario L5M 7M4 Phone: Website: residents in Basic and Private accommodation Yee Hong Centre Mississauga 5510 Mavis Road Mississauga, Ontario L5V 2X5 Phone: Website: residents in Basic and Private accommodation 13

22 The Mississauga Halton CCAC services are funded through the Mississauga Halton Local Health Integration Network (MH LHIN).