CONNECTING PEOPLE TO CARE

Size: px
Start display at page:

Download "CONNECTING PEOPLE TO CARE"

Transcription

1 Wayne Menta l Health Det roi t Authority DWMHA Your Link to Integrated Healthcare CONNECTING PEOPLE TO CARE Provider Directory Revised: October 2017

2 WE THE PEOPLE of the community who receive services, welcome you to this Authority which serves all individuals with dignity and respect. Our mission is to provide hope, trust, and acceptance to all individuals who request services. Patience and acceptance are mandatory in receiving care and services from this Authority. We acknowledge that mental health and physical well-being are fundamental to the quality of life and productivity of individuals, families and communities. In OUR NEW VISION, we will provide a safe environment with compassion and understanding. are being offered in a wide range of community-based settings and no longer exclusively in large isolated institutions. This environment will be nonjudgmental and committed to listening and cooperation. We will promise that through hard work, dedication, and team efforts recovery is made possible for all. Individuals will be seen and treated as human beings who share common experiences and learn to grow through their efforts. By individuals sharing our stories of strength and hope, others will begin to believe in themselves and learn that recovery is possible. We will eliminate stigma and discrimination to enhance the protection of human rights and dignity. The necessary requirements will be used in order to empower people at risk or suffering from mental health issues, substance abuse and/or other disabilities to participate fully and equally in society. We would like to offer to you the freedom of choice as it relates to your on- going process of recovery and keep you involved in your care on sensitive needs and culture. Within this Authority we will promote recovery, self-empowerment and activities that will support your growth and well-being. We have a commitment to enhance partnerships between agencies responsible for care and support, such as health, housing, education, and employment. This declaration will be upheld by everyone who offers services, as well as those who receive services. Created by the consumers and stakeholders of the Detroit Wayne Mental Health Authority. For copyright and permission to use, contact the Authority at 707 West Milwaukee St, Detroit, MI or FOR RECIPIENTS 2 Revised October 2017 DWMHA Customer Service /TTY /

3 How to Use Directory The Detroit Wayne Mental Health Authority (DWMHA) offers a culturally diverse network of community mental health programs, clinics, private therapist, psychologists, and psychiatrists to provide mental health services. We do our best to match you with a service location close to your residence. This directory is made available to Wayne County residents as a resource guide in identifying mental health and substance use service providers and supports. It is available upon request and is provided annually to enrollees. Copies are available to download from the Detroit Wayne Mental Health Authority This publication is available in alternative formats upon request to individuals with disabilities. Disclaimer: DWMHA has made every effort to ensure the accuracy of this Provider Directory. However, provider information changes frequently. If you cannot locate a specific provider, DWMHA recommends that you verify the provider s participation by contacting Customer directly for the most current and up-to-date demographic and participation. Our representatives will be happy to assist you at Revised October 2017 DWMHA Customer Service /TTY / 3

4 Wayne Menta l Health Det roi t English: Albanian: Arabic: Bengali: Chinese: You have the right to get this information in a different format, such as audio, Braille, or large font due to special needs or in your language at no additional cost. ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call (TTY: 711). KUJDES: Në qoftë se ju flisni anglisht, shërbimet e ndihmës gjuhësore, pa pagesë, janë në dispozicion për ty. Telefononi (TTY:711)..إذا كنت تتحدث ال نجلیزیة خدمات المساعدة اللغویة مجانا تتوفر لك تنبیھ: 711). (TTY: استدعاء দ ষ ট আকর ষণ: আপষ ট ই র ষ ট, ভ র সহ য ত সসব, ষ ট খ চ কথ বলরত প র, আপ য উপলব ধ. কল (TTY: 711). 注意 : 如果您使用繁體中文, 您可以免費獲得語言援助服務 請致電 (TTY:711) German: Achtung: Wenn Sie Englisch sprechen, sind Sprache Assistance- Leistungen, unentgeltlich zur Verfügung. Rufen Sie (TTY: Italian: 711). Attenzione: Se si parla inglese, servizi di assistenza di lingua, gratuitamente, sono a vostra disposizione. Chiamare (TTY: Japanese: 711). 注意 : 英語を話す言語アシスタンスサービス 無料で あなたに利用でき Korean: 주의ま : 당신이영어, 언어を呼び出す지원서비스를 (TTY: 무료로 711) 사용할수있습니다당신에게 전화 (TTY: 711). Polish: UWAGI: Jeśli mówisz po angielsku, język pomocy usług, za darmo, są Russian: Serbo- Croatian: dostępne dla Ciebie. Wywołanie (TTY: 711). ВНИМАНИЕ: Если вы говорите по-английски, языковой помощи, бесплатно предоставляются услуги для вас. Звоните (TTY: 711). OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno. Nazovite (TTY- Telefon za osobe sa oštećenim govorom ili sluhom: 711). Spanish: ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de Syriac: asistencia lingüística. Llame ܚ ܒܪܐܝ ܠ ܐܘ ܒܣܪܛܐ ܠ ܢ ܝ ܐ ܘܐܘܪ al ܐ ܡܫ ܚܠܦ ܐ ܐܝ ܟ ܠܦ ܦ (TTY: ܐܣܟ ܝܡ ܐ 711). ܙ ܕ ܩ ܐ ܬ ܩ ܕ ܐ ܥ ܠ ܗ ܠܝܢ ܝ ܕ ܥ ܬ ܐ ܒ ܕ ܛ ܝܡ ܐ ܝ ܬ ܝܪ ܐ. ܐ ܝܬ ܠܟ (711 (TTY: ܪ ܒܐ ܒ ܥ ܠ ܬ ܣܢ ܝ ܩܘ ܬ ܐ ܘ ܒܠ ܫ ܢ ܟ ܒ ܠܥ Tagalog: Authority DWMHA Your Link to Integrated Healthcare PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa (TTY: 711). Vietnamese: Chú ý: Nếu bạn nói tiếng Anh, Dịch vụ hỗ trợ ngôn ngữ, miễn phí, có sẵn cho bạn. Gọi (TTY: 711). 4 Revised October 2017 DWMHA Customer Service /TTY /

5 Non-Discrimination and Accessibility In providing behavioral healthcare services, Detroit Wayne Mental Health Authority (DWMHA) complies with all applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. DWMHA does not exclude people or treat them differently because of race, color, national origin, age, disability or sex. DWMHA provides free aids and services to people with disabilities to communicate effectively with us, such as: Qualified sign language interpreters Written information in other formats (large print, audio, accessible electronic formats, Braille) DWMHA provides free language services to people whose primary language is not English or have limited English skills, such as: Qualified interpreters Information written in other languages If you need these services, contact India Crockett, LLPC, Customer Service Grievance Coordinator at , ext If you believe that DWMHA has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: India Crockett, LLPC, Customer Service Grievance Coordinator at 707 W. Milwaukee St., Detroit, MI 48202, at ext.3266, Fax: , icrockett@dwmha.com. If you are a person who is deaf or hard of hearing, you may contact DWMHA at TTY or MI Relay Service at or 711 to request their assistance in connecting you to DWMHA. You can file a grievance in person or by mail, fax or . If you need help in filing a grievance, India Crockett is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human, Office for Civil Rights. Complaint forms are available at You may also file a grievance electronically through the Office for Civil Rights Complaint Portal, available at or by mail or phone at: U.S. Department of Health and Human 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C Revised October 2017 DWMHA Customer Service /TTY / 5

6 Wayne 6 Revised October 2017 DWMHA Customer Service /TTY /

7 Table of Contents Intake Assessment Location... 8 Manager of Comprehensive Provider Network...11 CareLink Community Living ConsumerLink Integrated Care Alliance Autism Programs and. 37 Waivers DWMHA Substance Use Disorder Providers.. 43 DWMHA MI Health Link Providers.. 57 Crisis Centers for Adults and Children Advisory Groups State Customer Service Hotline Numbers 69 Uninsured Health Providers Transportation Community Mental Health - Surrounding Cities Notes Enrollee Rights.. 73 Revised October 2017 DWMHA Customer Service /TTY / 7

8 How to Access The Detroit Wayne Mental Health Authority Access Center is available to assist you with: Access to Clinical Screenings for Eligibility Choice Opportunities Appointment Scheduling Enrollment Information and Referral 24 Hour Access Center (800) or (313) TTY: (866) After this assessment you will be assigned a Managed Care Provider Network (MCPN). Intake Assessment Intake Assessment Locations are provider locations where you can go to receive a comprehensive face-to-face clinical evaluation that determines if you meet eligibility requirements to receive public behavioral health services. The intake is your first appointment with a therapist. During your intake appointment, the therapist will ask various questions to make, or come closer to, a diagnosis and to create a personalized treatment plan. The intake appointment is also your time to ask questions of the therapist 8 Revised October 2017 DWMHA Customer Service /TTY /

9 Adult Well-Being (IDD) 4401 Conner Detroit, MI TTY: or Arab American & Chaldean Council (SMI/A) (SED/C) 62 W. Seven Mile Road Detroit, MI TTY: Community Care (SMI/A) (SED/C) West Outer Drive Lincoln Park, MI Detroit Central City (SMI/A) 10 Peterboro Detroit, MI TTY: Development Centers (SMI/A) (SED/C) Telegraph Road Detroit, MI The Guidance Center (SMI/A) (SED/C) (IDD) Allen Road Southgate, MI Intake Assessment Locations Adult Well-Being (IDD) (SUD) (SMI/A) 1413 Field Detroit, MI TDD/TYY: or Arab American & Chaldean Council (SMI/A) (SED/C) W. Warren Dearborn, MI TTY: Community Care (SMI/A) Eureka Road, Suite A Taylor, MI Development Centers (SMI/A) (SED/C) W. McNichols Detroit, MI Goodwill Industries (SMI/A) (IDD) 3111 Grand River Avenue Detroit, MI The Guidance Center (SMI/A) (SED/C) (IDD) Northline Road Southgate, MI Adult Well-Being (IDD) (IDD) (SMI/A) 6700 Middlebelt Road Romulus, MI TTY: or The Children s Center (SMI/A) (SED/C) 79 West Alexander Detroit, MI Community Living (IDD) Town Square Plaza Michigan Avenue West Wayne, MI TTY: Development Centers (SMI/A) (SED/C) Ryan Road Detroit, MI Goodwill Industries (SMI/A) (IDD) 1401 Ash Detroit, MI Hegira Programs (SMI/A) (SED/C) (IDD) (SUD) 8623 N. Wayne Rd. Stes. 103, 220, 310 Westland, MI Key: SMI/A Serious Mental Illness/Adult SED/C Serious Emotional Disturbance/Children IDD Intellectual and Developmental Disability SUD Substance Use Disorder Revised October 2017 DWMHA Customer Service /TTY / 9

10 Hegira Programs (SUD) Livonia Counseling Center Levan Road Suite 2 Livonia, MI Neighborhood Service Organization (SMI/A) (IDD) 882 Oakman Blvd. Suite C Detroit, MI Northeast Guidance Center (SMI/A) E. Warren Avenue Detroit, MI Southwest Counseling Solutions (SMI/A) (SED/C) (IDD) 1700 Waterman Detroit, MI Starfish Family /Lifespan Clinical (IDD) Nankin Blvd., Suite 601 Westland, MI TTY: Team Wellness Center (SMI/A) (SED/C) Dix-Toledo Southgate, MI TTY: Wayne Center (IDD) 100 River Place Drive 250 Detroit, MI TTY: Intake Assessment Locations MORC of Wayne County (IDD) Farmington Road Livonia, MI New Center CMH (SMI/A) (SED/C) 2051 W. Grand Blvd. Detroit, MI TTY: Psygenics, Inc. (IDD) W. McNichols, Suite 320 Detroit, MI Southwest Counseling Solutions Family Center (SMI/A) 5716 Michigan Avenue Detroit, MI Starfish Family /Lifespan Clinical (SED/C) (IDD) Middlebelt Road Livonia, MI TTY: University Psychiatric Group (SMI/A) (SUD) 3901 Chrysler Drive Detroit, MI Key: SMI/A Serious Mental Illness/Adult SED/C Serious Emotional Disturbance/Children IDD Intellectual and Developmental Disability SUD Substance Use Disorder NSO/Life Choices Program (IDD) 8600 Woodward Avenue Detroit, MI Northeast Guidance Center (SMI/A) 2900 Conner, Building A Detroit, MI Sinai Grace Hospital (SMI/A) 6071 W. Outer Drive Detroit, MI Spectrum Community (IDD) Joy Road Westland, MI Team Wellness Center-Eastern Market (SMI/A) (SED/C) 2925 Russell Street Detroit, MI TTY: University Psychiatric Group (SMI/A) (SED/C) Newburg Road Livonia, MI Revised October 2017 DWMHA Customer Service /TTY /

11 Manager of Comprehensive Provider Network A Manager of Comprehensive Provider Network (MCPN) is a Behavioral Health Manager contracted through the Detroit Wayne Mental Health Authority. At the Detroit Wayne Mental Health Authority we provide our MCPNs with strict guidelines to ensure that our members receive the best possible care available. DWMHA provides services in coordination and collaboration with over 80 contractors to serve the community s behavioral health needs. This includes a Centralized Access Center, Service Providers and four (4) Manager of Comprehensive Provider Networks (MCPNs). The following sections provide information about each of DWMHA s four (4) MCPNs and the services they provide. CareLink- Seriously Mental Illness Adults & Serious Emotional Disturbed/Children ConsumerLink- Intellectually and Developmentally Disabled Community Living - Community Living & Intellectually and Developmentally Disabled Integrated Care Alliance- Intellectually and Developmentally Disabled Revised October 2017 DWMHA Customer Service /TTY / 11

12 CARELINK Manager of Comprehensive Provider Network (MCPN) Managing For: Adults with Serious Mental Illness And Children with Serious Emotional Disturbances 1333 Brewery Park Suite 300 Detroit, MI Customer Service: (888) 711-LINK (5465) TTY: (313) CareLink Network, Inc. (CLK) provides comprehensive community based supports to youth with serious emotional disturbances and adults with severe mental illness in a manner that promotes member choice. CareLink manages and delivers a broad and innovative array of supports and services that address core members needs in the context of person centered planning, maximized member choice, self-determination, high quality clinical and psychiatrist services and fiscal efficiency. 12 Revised October 2017 DWMHA Customer Service /TTY /

13 CareLink Crisis Children s Center Crisis Care Center Walk In services for children and families up to 18 years Hours of operation: Monday - Friday: 8:00 a.m. - Midnight Saturday: 8:00 a.m. - 4:00 p.m. Neighborhood Service Organization- NSO for Older Adults, Hours a Day, 7 Days a week Location: The Children s Center 90 Selden Detroit, MI New Oakland Child Adolescent Family Center - Mobile Crisis Stabilization for Adults & Children 24-Hours a Day, 7 Days a week Middlebelt Rd Farmington Hills, MI The Guidance Center for Children face to face Crisis Screening for Children 24- Hours a Day, 7 Days a week Location: W. Outer Drive Lincoln Park, MI Revised October 2017 DWMHA Customer Service /TTY / 13

14 CareLink and Locations (Adults with Severe Mental Illness and Children with Serious Emotional Disturbances) Contact Organization Number Site Location Provided 3rd Judicial Circuit Court Coleman A. Young Municipal Center 2 Woodward Ave #711 Detroit, MI Access/Intake Arab Community Center (ACCESS) Arab Community Center (ACCESS) Arab American and Chaldean Council (ACC) Arab American and Chaldean Council (ACC) Arab American and Chaldean Council (ACC) ACC Network Clubhouse Adult Well-Being Adult Well-Being Schaefer Rd Dearborn, MI Williamson Dearborn, MI W. 7 Mile Rd. Detroit, MI W. Warren Dearborn, MI W. 7 Mile Rd. Detroit, MI W. 7 Mile Rd. Detroit, MI Field Detroit, MI Field Street Detroit, MI Crisis Intervention - Mental Health Therapy and Counseling - Targeted Case Management - Treatment Planning Clubhouse - Access/Intake - Crisis Intervention - Home Based - Mental Health Therapy and Counseling - Supports Coordination - Treatment Planning - Wraparound - Access/Intake - Crisis Intervention - Home Based - Mental Health Therapy and Counseling - Supports Coordination - Treatment Planning - Wraparound - Access/Intake - Crisis Intervention - Home Based - Mental Health Therapy and Counseling - Supports Coordination - Treatment Planning - Wraparound Clubhouse Program Assertive Community Treatment (ACT) - Access/Intake - Crisis Intervention - Mental Health Therapy and Counseling - Treatment Planning 14 Revised October 2017 DWMHA Customer Service /TTY /

15 Adult Well-Being CareLink and Locations (Adults with Severe Mental Illness and Children with Serious Emotional Disturbances) Contact Organization Number Site Location Provided Middlebelt Rd Romulus, MI Black Family Development, Inc. Black Family Development, Inc. The Children s Center The Children s Center The Children s Center Community Care Community Care E. Grand Blvd. Detroit, MI Conner Suite 1038 Detroit, MI Beaubien Blvd Detroit, MI Alexandrine Detroit, MI Selden Detroit, MI W. Outer Drive Lincoln Park, MI W. Outer Drive Lincoln Park, MI Access/Intake - Crisis Intervention - Mental Health Therapy and Counseling - Treatment Planning Mental Health Therapy and Counseling Mental Health Therapy and Counseling - Access/Intake - Crisis Intervention - Mental Health Therapy and Counseling - Targeted Case Management - Access/Intake - Crisis Intervention - Family Skills Training - Mental Health Therapy and Counseling - Nursing - Targeted Case Management - Treatment Planning - Access/Intake - Community Living Supports - Crisis Intervention - Family Skills Training - Home Based - Infant Mental Health - Mental Health Therapy and Counseling - Targeted Case Management - Treatment Planning - Access/Intake - Crisis Intervention - Mental Health Therapy and Counseling - Targeted Case Management - Treatment Planning - Assertive Community Treatment (ACT) - Interdisciplinary Dual Diagnosis Treatment Revised October 2017 DWMHA Customer Service /TTY / 15

16 CareLink and Locations (Adults with Severe Mental Illness and Children with Serious Emotional Disturbances) Contact Organization Number Site Location Provided Community Care Fort Street Clubhouse Program Lincoln Park, MI Community Care Detroit Central City Community Mental Health, Inc. Detroit Central City Clubhouse Development Centers, Inc. Development Centers, Inc Eureka Rd Suite A Taylor, MI Peterboro Detroit, MI Woodward Ave. Detroit, MI Telegraph Detroit, MI E. Canfield Detroit, MI Development Centers, Inc Ryan Rd Detroit, MI Development Centers, Inc Tireman Detroit, MI Development Centers, Inc. Development Centers, Inc. The Guidance Center The Guidance Center The Guidance Center W. McNichols Detroit, MI E. Buena Vista Highland Park, MI Allen Road Southgate, MI Bowie Southgate, MI Northline Rd. Southgate, MI Access/Intake - Crisis Intervention - Mental Health Therapy and Counseling - Targeted Case Management - Treatment Planning - Access/Intake - Crisis Intervention - Mental Health Therapy and Counseling - Targeted Case Management - Treatment Planning Clubhouse Program - Access/Intake - Infant Mental - Mental Health Therapy and Counseling - Targeted Case Management - Wraparound - Access/Intake - Infant Mental - Mental Health Therapy and Counseling - Targeted Case Management - Wraparound Clubhouse Program - Mental Health Therapy and Counseling - Skill Building Assistance - Targeted Case Management - Treatment Planning - Access/Intake - Assertive Community Treatment (ACT) - Clubhouse Program - Mental Health Therapy and Counseling - Targeted Case Management - Mental Health Therapy and Counseling - Skill Building Assistance - Targeted Case Management - Treatment Planning - Access/Intake - Home Based - Wraparound Infant Mental Health KidsTALK 16 Revised October 2017 DWMHA Customer Service /TTY /

17 CareLink and Locations (Adults with Severe Mental Illness and Children with Serious Emotional Disturbances) Contact Organization Number Site Location Provided The Guidance Center E. Ferry Detroit, MI KidsTALK Child Advocacy Center The Guidance Center Eaton River Rouge, MI Family Resource Center - Supported Employment Program The Guidance Center The Guidance Center Hegira Programs, Inc. Hegira Programs, Inc. Hegira Programs, Inc. Jewish Vocational Center (J.V.S.) Lincoln Behavioral Lincoln Behavioral Lincoln Behavioral Lincoln Behavioral Lincoln Behavioral Northline Rd. Southgate, MI Outer Drive Lincoln Park, MI Inkster Inkster, MI N. Wayne Rd. Suite 310 Westland, MI N. Wayne Rd. Suite 323 Westland, MI Woodward Detroit, MI Telegraph Redford, MI Telegraph Redford, MI Sheldon Road Suite 160B Plymouth, MI Sheldon Road Suite 160A Plymouth, MI Telegraph Redford, MI Access/Intake - Mental Health Therapy and Counseling - Supports Coordination Mental Health Therapy and Counseling Clubhouse Program - Access/Intake - Assertive Community Treatment (ACT) - Infant Mental Health - Mental Health Therapy and Counseling - Wraparound - Access/Intake - Mental Health Care - Skill Building Assistance - Supported Employment - Assertive Community Treatment (ACT) - Crisis Intervention - Mental Health Therapy and Counseling - Target Case Management - Treatment Planning - Intake-Assessment - Crisis Intervention - Mental Health Therapy and Counseling - Targeted Case Management - Treatment Planning Mental Health Therapy and Counseling Assertive Community Treatment (ACT) - Supported Employment - Permanent Supportive Housing Revised October 2017 DWMHA Customer Service /TTY / 17

18 Lincoln Behavioral CareLink and Locations (Adults with Severe Mental Illness and Children with Serious Emotional Disturbances) Contact Organization Number Site Location Provided Plymouth Redford, MI Neighborhood Organization/Older Adult Neighborhood Service Organization (NSO) Bell Residential Neighborhood Service Organization (NSO) The Road Home and Tumaini Center Neighborhood Service Organization (NSO) Supportive Housing New Center Community Mental Health New Center Community Mental Health New Center Community Mental Health New Center Community Mental Health New Oakland Child- Adolescent and Family Center New Oakland Child- Adolescent and Family Center Oakman Blvd. Suite D Detroit, MI Oakman Blvd., Suite C Detroit, MI Third St. Detroit, MI Chene Suite 100 Detroit, MI Puritan Detroit, MI Puritan Detroit, MI (Adult Intake) 2051 W. Grand Blvd. Detroit, MI (Children Intake) John R Highland Park, MI Schoolcraft Livonia, MI Garfield Clinton Twp., MI Assertive Community Treatment (ACT) - Clubhouse Program - Crisis Intervention - Mental Health Therapy and Counseling - Targeted Case Management - Treatment Planning Mental Health Therapy and Counseling Mental Health Therapy and Counseling Drop In Center Supported Housing - Mental Health Therapy and Counseling - Supported Integrated Employment Partial Hospitalization Program - Access/Intake - Case Management - Psycho-education - Mental Health Therapy and Counseling - Targeted Case Management - Treatment Planning Clubhouse Program - Access/Intake - Crisis Intervention - Partial Hospitalization - Access/Intake - Crisis Intervention - Partial Hospitalization 18 Revised October 2017 DWMHA Customer Service /TTY /

19 New Oakland Child- Adolescent and Family Center CareLink and Locations (Adults with Severe Mental Illness and Children with Serious Emotional Disturbances) Contact Organization Number Site Location Provided Middlebelt Farmington Hills, MI New Oakland Child- Adolescent and Family Center New Oakland Child- Adolescent and Family Center New Oakland Child- Adolescent and Family Center Northeast Guidance Center Motor City Clubhouse Northeast Guidance Center Child & Family Northeast Guidance Center Adult PsyGenics, Inc. Integrated Behavioral Health PsyGenics Inc. Integrated Behavioral Health Ruth Ellis Center, Inc. to Enhance Potential (S.T.E.P.) Dearborn North Resource Center to Enhance Potential (S.T.E.P.) Dearborn South Resource Center to Enhance Potential (S.T.E.P.) Detroit Resource Center Van Dyke Center Line, MI Mile Rd Warren, MI Reeck Road Southgate, MI Conner Campus 2900 Conner Bldg. B Detroit, MI Kelly Rd. Detroit, MI E. Warren Detroit, MI Schaefer Suite 2 Dearborn, MI W. McNichols Detroit, MI Victor Street, Highland Park, MI S. Gulley Dearborn, MI Mercantile Drive Dearborn, MI Beaufait Detroit, MI Access/Intake - Crisis Intervention - Mental Health Therapy and Counseling - Partial Hospitalization Partial Hospitalization - Access/Intake - Partial Hospitalization - Access/Intake - Clubhouse Program - Mental Health Therapy and Counseling - Access/Intake - Mental Health Therapy and Counseling Access/Intake - Case Management - Mental Health Therapy and Counseling - Case Management - Mental Health Therapy and Counseling Mental Health Therapy and Counseling - Supported Integrated Employment - Skill Building Assistance - Supported Integrated Employment - Skill Building Assistance - Supported Integrated Employment - Skill Building Assistance Revised October 2017 DWMHA Customer Service /TTY / 19

20 CareLink and Locations (Adults with Severe Mental Illness and Children with Serious Emotional Disturbances) Organization to Enhance Potential (S.T.E.P.) Downriver Resource Center to Enhance Potential (S.T.E.P.) Eastern Resource Center to Enhance Potential (S.T.E.P.) Northwest Resource Center to Enhance Potential (S.T.E.P.) Western Wayne Resource Center Sinai Grace Southwest Counseling Solutions Southwest Counseling Solutions Southwest Counseling Solutions Southwest Counseling Solutions Starfish Family Starfish Family Starfish Family Contact Number Site Location Provided th Street Wyandotte, MI Van Dyke Detroit, MI Schoolcraft Livonia, MI Van Born Road Wayne, MI W. McNichols Detroit, MI Porter Detroit, MI Michigan Ave. Detroit, MI Waterman Detroit, MI W. Vernor Detroit, MI Hiveley Inkster, MI Carlysle St Inkster, MI Middlebelt Livonia, MI Supported Integrated Employment - Skill Building Assistance - Supported Integrated Employment - Skill Building Assistance - Supported Integrated Employment - Skill Building Assistance - Supported Integrated Employment - Skill Building Assistance - Crisis Intervention - Mental Health Therapy and Counseling - Targeted Case Management - Treatment Planning - Supported Housing Programs - PATH/Shelter Plus - Mental Health Therapy and Counseling - Targeted Case Management - Wraparound - Access/Intake - Mental Health Therapy and Counseling - Drop In Center - Targeted Case Management - Access/Intake - Crisis Intervention - Mental Health Counseling - Target Case Management - Treatment Planning - Access/Intake - Mental Health Therapy and Counseling - Targeted Case Management - Treatment Planning - Access/Intake - Crisis Intervention - Mental Health Therapy and Counseling - Targeted Case Management - Treatment Planning 20 Revised October 2017 DWMHA Customer Service /TTY /

21 CareLink and Locations (Adults with Severe Mental Illness and Children with Serious Emotional Disturbances) Organization Starfish Family Starfish Family Counterpoint Runaway and Crisis Center Team Wellness Center Team Wellness Center (Formerly Team Mental Health ) Southgate Contact Number Site Location Provided Nankin Blvd. Suite 601 Westland, MI Inkster Road Inkster, MI Russell Detroit, MI Dix-Toledo Rd. Southgate, MI Access/Intake - Crisis Intervention - Infant Mental Health - Mental Health Therapy and Counseling - Wraparound Planned Respite services for Adolescents Mental Health Therapy and Counseling - Access/Intake - Mental Health Therapy and Counseling - Skill Building Assistance - Supports Coordination Revised October 2017 DWMHA Customer Service /TTY / 21

22 CareLink Non-English Spoken Language List (Adults with Severe Mental Illness and Children with Serious Emotional Disturbances) Organization ACC Seven Mile Rd. ACC Warren Rd. Children s Center Children s Center Development Center Development Center Development Center Hegira Jewish Vocational Life Choices New Center NSO/OAS Northeast Guidance Center Southwest Counseling Solutions S.T.E.P. The Guidance Center Team Wellness Center (Formerly Team Mental Health ) Team Wellness Center (Formerly Team Mental Health ) Contact Number Site Location Language/Staff W. Seven Mile Road Highland park, MI Warren Dearborn, MI W. Alexandrine Detroit, MI W. Alexandrine Detroit, MI Telegraph Detroit, MI W. McNichols Detroit, MI Telegraph Detroit, MI North Wayne Road Westland, MI Woodward Avenue Detroit, MI Woodward Avenue Detroit, MI W. Grand Blvd. Detroit, MI Bagley Suite #1100 Detroit, MI E. Warren Avenue Detroit, MI Waterman Detroit, MI Van Dyke Detroit, MI Allen Rd. Suite 500 Southgate, MI Dix-Toledo Rd. Southgate, MI Russell St. Detroit, MI Arabic/Shawql Raji, Case Manager Arabic, Chaldean/Ban Jabro, Case Manager Arabic, Chaldean, Erdu, Duirati French, Sign, Tagalog, Igbo Spanish, Arabic, Marilyn Thomas, Adult Supervisor Spanish, Arabic Spanish, Arabic Spanish N/A Spanish, Janet Demillit Romanian N/A N/A N/A Spanish N/A N/A Arabic, Spanish, French, Polish, Chinese, Taglalig Arabic, Spanish, French, Polish, Russian 22 Revised October 2017 DWMHA Customer Service /TTY /

23 COMMUNITY LIVING SERVICES Manager of Comprehensive Provider Network (MCPN) Managing For: Individuals with Intellectual And Developmental Disabilities Metro Place Center Michigan Avenue, West Wayne, MI Customer Service (734) TTY: (866) Community Living (CLS) provides supports for people of all ages with intellectual and developmental disabilities in Wayne County. CLS assist people in developing a Person-Centered Plan and then create an individualized budget based on that plan. CLS connects people/families with qualified individuals and Provider agencies and can assist in the interview process to help people decide who they would like to provide their services and supports. Revised October 2017 DWMHA Customer Service /TTY / 23

24 Organization Community Living (Adults and Children) Community Living Community Living Support (Individuals with Intellectual/Developmental Disabilities) Contact Number Site Location Provided Toll Free: Customer Service: Intake: ext Metro Place Center Michigan Ave, West Wayne, MI Advocacy & Support - Behavioral Health Supports - Children s - Clinical - Durable Medical Equipment Procurement & - Environmental Modifications - Emergency & Crisis - Independent Living - Medical & Pharmaceutical Supports - Medication Treatment Review Committee - Respite Care - Rights Protection & Advocacy - Rights Restrictions Due Process Committee - Self-Determination: Individualized Budgets - Skill-Building - Specialized Residential - Substance Abuse - Supported Employment, Including - Micro Enterprises - Supported Independent Living - Supports Coordination Metro Place Center Michigan Ave, West Wayne, MI Global Language Translations 1871 Woodslee Dr. Troy, Michigan (fax) * The aforementioned organization is contacted if and when a person requests services or supports from Community Living, Inc., and or any of its contract Providers and is in need of interpreter or translations services. * 24 Revised October 2017 DWMHA Customer Service /TTY /

25 CONSUMERLINK Manager of Comprehensive Provider Network (MCPN) Managing For: Individuals with Intellectual And Developmental Disabilities 1333 Brewery Park Suite 300 Detroit, MI Customer Service: (888) 711-LINK (5465) TTY: (313) ConsumerLink Crisis and Hospital Screenings New Oakland Child-Adolescent and Family Center 24hrs a day 7 days a week (877) ConsumerLink Network Inc. (CLN) provides a full array of supports and services that address the complex needs for individuals with intellectual and developmental disabilities (IDD) in the context of maximized choice and fiscal responsibility. CLN seeks to create, sustain and enhance a network of culturally competent providers who are committed to providing a welcoming environment capable of meeting the complex needs of people with IDD. Such supports and services will be characterized by dignity, hope, respect and choice. Revised October 2017 DWMHA Customer Service /TTY / 25

26 Organization The Children s Center Development Centers, Inc. The Guidance Center Hegira Programs, Inc. Jewish Vocational (J.V.S.) (Adults) MORC Human of Wayne County (Adults and Children) Neighborhood Service Organization (NSO) Life Choices (Adults and Children) Northeast Guidance Center (Children) Northeast Guidance Center (Adult) ConsumerLink (Individuals with Intellectual/Developmental Disabilities) Contact Number Site Location Provided W. Alexandrine Detroit, MI W McNichols Road Detroit, MI Allen Road Southgate, MI N. Wayne Rd. Suite 323 Westland, MI Woodward Avenue Detroit, MI Farmington Rd. Livonia, MI Woodward Detroit, MI Kelly Detroit, MI Kelly Rd. Detroit, MI Access/Intake - Crisis Intervention - Infant Mental Health - Mental Health Therapy and Counseling - Supports Coordination - Treatment Planning - Access/Intake - Family Skill Training - Home Based - Mental Health Therapy and Counseling - Respite Care - Supports Coordination - Targeted Case Management - Treatment Planning - Access/Intake - Mental Health Therapy and Counseling - Supports Coordination - Mental Health Counseling - Supports Coordination - Treatment Planning - Employment - Skill Building Assistance - Support Integrated - Crisis Intervention - Crisis Stabilization - Housing Assistance - Mental Health Therapy and Counseling - Respite - Skill Building Assistance - Supported Employment - Supports Coordination - Vocational Mental Health Therapy and Counseling Supports Coordination - Crisis Intervention - Mental Health Therapy and Counseling - Supports Coordination - Treatment Planning 26 Revised October 2017 DWMHA Customer Service /TTY /

27 Organization PsyGenics, Inc. Integrated Behavioral Health Southwest Counseling Solutions (Adults and Children) Starfish Family - Lifespan Clinical (Children) to Enhance Potential S.T.E.P. - Dearborn North Resource Center S.T.E.P. - Dearborn South Resource Center S.T.E.P. -. Detroit Resource Center S.T.E.P. Downriver Resource Center S.T.E.P. Eastern Resource Center S.T.E.P. Northwest Resource Center S.T.E.P. Western Wayne Resource Center ConsumerLink (Individuals with Intellectual/Developmental Disabilities) Contact Number Site Location Provided W. McNichols Detroit, MI Waterman Detroit, MI Livonia Inkster Westland Middlebelt Livonia, MI S. Gulley Road Dearborn, MI Mercantile Drive Dearborn, MI Beaufait Detroit, MI th Street Wyandotte, MI Van Dyke Detroit, MI Schoolcraft Livonia, MI Van Born Wayne, MI Mental Health Therapy and Counseling - Skill Building Assistance - Supported Employment including Micro Enterprise and Project SEARCH - Access/Intake - Mental Health Therapy and Counseling - Supports Coordination - Camps - Crisis Prevention - Mental Health Therapy and Counseling - Private Duty Nursing - Pre-Vocational - Psychiatric Evaluation - Psychological Testing - Supports Coordination - Treatment Planning - Supported Integrated Employment - Skill Building Assistance - Supported Integrated Employment - Skill Building Assistance - Supported Integrated Employment - Skill Building Assistance - Supported Integrated Employment - Skill Building Assistance - Supported Integrated Employment - Skill Building Assistance - Supported Integrated Employment - Skill Building Assistance - Supported Integrated Employment - Skill Building Assistance Revised October 2017 DWMHA Customer Service /TTY / 27

28 Organization Team Wellness Center (Formerly Team Mental Health ) Team Wellness Center (Formerly Team Mental Health ) ConsumerLink (Individuals with Intellectual/Developmental Disabilities) Contact Number Site Location Provided Dix-Toledo Rd. Southgate, MI Russell St. Detroit, MI Mental Health Therapy and Counseling - Supports Coordination Mental Health Therapy and Counseling 28 Revised October 2017 DWMHA Customer Service /TTY /

29 Organization ACC- Seven Mile Rd. ACC Warren Rd. Adult Well-Being Children s Center ConsumerLink Non-English Spoken Language List (Individuals with Intellectual/Developmental Disabilities) Contact Number Site Location Language/Staff W. Seven Mile Highland park, MI W. Warren Dearborn, MI Conner Rd. Detroit, MI W. Alexandrine Detroit, MI Arabic Arabic and Chaldean American, Sign Arabic, Chaldean, Erdu, and Duirati Children s Center Development Center Development Center Development Center Hegira NSO/Life Choices Southwest Counseling and Development Team Wellness Center (Formerly Team Mental Health ) Team Wellness Center (Formerly Team Mental Health ) W. Alexandrine Detroit, MI Telegraph Detroit, MI W. McNichols Detroit, MI Telegraph Detroit, MI North Wayne Road Westland, MI Woodward Detroit, MI Waterman Detroit, MI Dix-Toledo Rd. Southgate, MI Russell St. Detroit, MI French, Sign, Tagalog, and Igbo Spanish and Arabic Spanish and Arabic Spanish and Arabic Spanish Spanish and Romanian Spanish Arabic, Spanish, French, Polish, Chinese, Taglalig Arabic, Spanish, French, Polish, Russian *ConsumerLink has contracts with American Indian and the Association of Chinese American, Inc.* *Translation are available at ConsumerLink and their Service Providers* Revised October 2017 DWMHA Customer Service /TTY / 29

30 INTEGRATED CARE ALLIANCE Manager of Comprehensive Provider Network (MCPN) Managing For: Individuals with Intellectual And Developmental Disabilities New Center One 3031 W. Grand Blvd Suite 555 Detroit, MI Customer Service (866) TTY: (866) Integrated Care Alliance (ICA) is a managed behavioral health care plan with a wide-ranging network of providers serving the needs of individuals with developmental disabilities, mental illness and substance use disorders. ICA works diligently with members and their families to ensure that the person-centered planning process is effective and renders meaningful results. ICA assist members and families to develop and implement person-centered plans that support each individual s right to effective and efficient supports, services and treatment. 30 Revised October 2017 DWMHA Customer Service /TTY /

31 Organization Adult Well-Being (Adults and Children) Adult Well-Being (Adults) Integrated Care Alliance (Individuals with Intellectual/Developmental Disabilities) Contact Number Site Location Provided Field Avenue Detroit, MI Conner Detroit, MI Supports Coordination - Assistance with Challenging Behavior - Behavioral Management Review - Clinical Assessments - Community Living Supports - Crisis Intervention - Enhanced Medical - Enhanced Pharmacy - Environmental Modifications - Family Skills Development - Family Support - Family Therapy - Group Therapy - Health - Housing Assistance - Individual Therapy - Language Therapy - Medication Management/Review - Occupational Therapy - Out of Home Non-Vocational - Out of Home Pre-Vocational - Personal Care in a Specialized Residential Setting - Person Centered Planning - Physical Therapy - Private Duty Nursing - Psychiatric Evaluation - Psychological Testing - Respite Care - Skill Building - Specialized Residential - Speech and Supported Employment - Therapy - Treatment Planning - Case Management - Medical Management - Occupational Therapy Evaluation - Psychotherapy - Psychiatric Evaluations - Psychological testing - Skill Building - Supportive Employment Revised October 2017 DWMHA Customer Service /TTY / 31

32 Organization Adult Well-Being (Adults) Integrated Care Alliance (Individuals with Intellectual/Developmental Disabilities) Contact Number Site Location Provided Middlebelt Romulus, MI Supports Coordination - Assistance with Challenging Behavior - Behavioral Management Review - Clinical Assessments - Community Living Supports - Crisis Intervention - Enhanced Medical - Enhanced Pharmacy - Environmental Modifications - Family Skills Development - Family Support - Family Therapy - Group Therapy - Health - Housing Assistance - Individual Therapy - Language Therapy - Medication Management/Review - Occupational Therapy - Out of Home Non-Vocational - Out of Home Pre-Vocational - Personal Care in a Specialized Residential Setting - Person Centered Planning - Physical Therapy - Private Duty Nursing - Psychiatric Evaluation - Psychological Testing - Respite Care - Skill Building - Specialized Residential - Speech and Supported Employment - Therapy - Treatment Planning 32 Revised October 2017 DWMHA Customer Service /TTY /

33 Organization Goodwill Industries of Greater Detroit (Adults) Integrated Care Alliance (Individuals with Intellectual/Developmental Disabilities) Contact Number Site Location Provided East Grand River Detroit, MI Supports Coordination - Assistance with Challenging Behavior - Behavioral Management Review - Clinical Assessments - Community Living Supports - Crisis Intervention - Enhanced Medical - Enhanced Pharmacy - Environmental Modifications - Family Skills Development - Family Support - Family Therapy - Group Therapy - Health - Housing Assistance - Individual Therapy - Language Therapy - Medication Management/Review - Occupational Therapy - Out of Home Non-Vocational - Out of Home Pre-Vocational - Personal Care in a Specialized Residential Setting - Person Centered Planning - Physical Therapy - Private Duty Nursing - Psychiatric Evaluation - Psychological Testing - Respite Care - Skill Building - Specialized Residential - Speech and Supported Employment - Therapy - Treatment Planning Revised October 2017 DWMHA Customer Service /TTY / 33

34 Organization Goodwill Industries of Greater Detroit Wayne Employment and Training Center (Adults) To Enhance Potential - (STEP) Dearborn North Resource Center (Adults) To Enhance Potential - (STEP) Dearborn South Resource Center (Adults) To Enhance Potential - (STEP)/ Detroit Resource Center (Adults) Integrated Care Alliance (Individuals with Intellectual/Developmental Disabilities) Contact Number Site Location Provided Van Born Road Westland, MI South Gulley Road Dearborn, MI Mercantile Drive Dearborn, MI Beaufait Detroit, MI Skill Building - Supported Employment - Out of Home Non-Vocational - Out of Home Pre-Vocational - Vocational Assessment - Skill Building - Integrated Employment - Self-Employment - Mobility Training - Supports Coordination - Treatment Planning - Vocational Assessment - Skill Building - Integrated Employment - Self-Employment - Mobility Training - Supports Coordination - Treatment Planning - Vocational Assessment - Skill Building - Integrated Employment - Self-Employment - Mobility Training - Supports Coordination - Treatment Planning To Enhance Potential - (STEP) Downriver Resource Center (Adults) To Enhance Potential - (STEP) Eastern Resource Center (Adults) th Street Wyandotte, MI Van Dyke Detroit, MI Vocational Assessment - Skill Building - Integrated Employment - Self-Employment - Mobility Training - Supports Coordination - Treatment Planning - Vocational Assessment - Skill Building - Integrated Employment - Self-Employment - Mobility Training - Supports Coordination - Treatment Planning 34 Revised October 2017 DWMHA Customer Service /TTY /

35 Organization To Enhance Potential - (STEP) Northwest Resource Center (Adults) To Enhance Potential - (STEP) Western Wayne County Resource Center (Adults) Wayne Center (Adults and Children) * As a Supports Coordination Provider for Integrated Care Alliance, Wayne Center may either provide or arrange for the services listed. Integrated Care Alliance (Individuals with Intellectual/Developmental Disabilities) Contact Number Site Location Provided Schoolcraft Livonia, MI Van Born Road Wayne, MI TTD/TTY: Michigan Relay Center for Hearing Impaired: River Place Dr. Detroit, MI Vocational Assessment - Skill Building - Integrated Employment - Self-Employment - Mobility Training - Supports Coordination - Treatment Planning - Vocational Assessment - Skill Building - Integrated Employment - Self-Employment - Mobility Training - Supports Coordination - Treatment Planning - Supports Coordination - Assistance with Challenging Behavior - Behavioral Management Review - Clinical Assessments - Community Living Supports - Crisis Intervention - Enhanced Medical - Enhanced Pharmacy - Environmental Modifications - Family Skills Development - Family Support - Family Therapy - Group Therapy - Health - Housing Assistance - Individual Therapy - Language Therapy - Medication Management / Review - Occupational Therapy - Out of Home Non- Vocational - Out of Home Pre- Vocational - Personal Care in a Specialized Residential Setting - Person Centered Planning - Physical Therapy - Private Duty Nursing - Psychiatric Evaluation - Psychological Testing - Respite Care - Skill Building - Specialized Residential - Speech and Supported Employment Therapy - Treatment Planning Revised October 2017 DWMHA Customer Service /TTY / 35

36 Organization Adult Well-Being Integrated Care Alliance Non-English Speaking Providers (Individuals with Intellectual/Developmental Disabilities) Contact Number Site Location Provided Field Detroit, MI Basic Sign Language Skills/Andrea Deshields/ Farsi/Reza Haghshenas- Kashani Goodwill Industries To Enhance Potential (STEP) Wayne Center E Grand River Ave. Detroit, MI S. Gulley Avenue Dearborn, MI TTY: Michigan Relay Center for Hearing Impaired: River Place Dr. Detroit, MI Spanish, Basic and American Sign Language/ Mercie Gonzales Arabic/Terek Swalia Am. Sign Language, Portuguese, Spanish Spanish/ Manuel Bermudez Arabic/Suad Katten Basic Sign Language/Linda Griffin/June Eve * The aforementioned organizations are contacted when a person requests services or supports from Integrated Care Alliance or any of its contract Providers and is in need of interpreter or translation services. * 36 Revised October 2017 DWMHA Customer Service /TTY /

37 Autism Programs and Autism Spectrum Disorder (ASD) ASD is a developmental disability caused by a problem in the brain. Scientists do not know yet exactly what causes ASD. ASD can impact a person s functioning in different ways. People with ASD may have problems with social, behavioral, and communication skills. Many people with ASD also have different ways of learning, paying attention, or reacting to things. ASD begins during early childhood and last throughout a person s lifetime. A person with an ASD might: Not respond to their name by 12 months. Not point at objects to show interest by 14 months. Not play "pretend" games at 18 months. Avoid eye contact and want to be alone. Have trouble understanding other people's feelings or talking about their own feelings. Have delayed speech and language skills. Repeat words or phrases over and over. Give unrelated answers to questions. Get upset by minor changes. Have obsessive interests. Flap their hands, rock their body, or spin in circle. Have unusual reactions to the way things sound, smell, taste, look, or feel. Revised October 2017 DWMHA Customer Service /TTY / 37

38 Provider A&C Behavioral Solutions Center for Autism and Related Disorders (CARD) Centria Healthcare Detroit Wayne Mental Health Authority Autism Spectrum Disorder Providers Autism Spectrum Disorder Benefit Address Telephone & Fax Autism Benefit Autism Benefit Autism Benefit Ann Arbor Rd., Suite #3 Livonia MI Harper Avenue Suite 1 Harper Woods, MI West Outer Drive, Suite 101 West Dearborn, MI Parkland Blvd., Suite 804 Dearborn, MI Ph Fax Ph Ph Fax Chitter Chatter, P.C. Gateway Pediatric Therapy, LLC Autism Benefit Autism Benefit 2101 Grove, Wyandotte, MI Michigan Avenue Dearborn, MI W. Outer Drive Dearborn, MI Ph Fax Ph Fax Special Education and Behavioral Connections. LLC. Autism Benefit 3231 S. Gulley Dearborn, Michigan Ph Cell Neighborhood Organizations (NSO) Life Choices The Children's Center The Guidance Center Starfish Family University Pediatricians Autism Center Autism Benefit Autism Benefit Autism Benefit Autism Benefit Autism Benefit 9641 Harper Detroit, MI East Alexandrine Detroit, MI Bowie Street, Southgate, MI Carlysle St. Inkster, Novi Rd. Suite 800 Novi, MI Ph Fax Ph Fax Ph ext Fax Ph Ph Fax Woodward Suite 101 Detroit, MI Revised October 2017 DWMHA Customer Service /TTY /

39 Waiver Programs The following pages will list information about the waiver programs you as a member now have access to. These waivers are to ensure that your mental and behavioral health needs are met with the greatest of ease. If you have any questions regarding any of these waiver programs you can call our 24hr Access Center at (800) or speak with your designated Managed Care Provider Network (MCPN). DWMHA Waiver Programs Children s Habilitation/Support Serious Emotional Disturbance Revised October 2017 DWMHA Customer Service /TTY / 39

40 Children s Waiver Program The Children s Waiver Program (CWP) makes it possible for Medicaid to fund home and community-based services for children who are under age 18. To be eligible for the CWP, the child must have a documented developmental disability and need medical or behavioral supports and services at home. In addition, the child must have behavioral or medical and rehabilitative needs at home on a consistent daily basis that meet requirements for the level of care for an Intermediate Care Facility for Individuals with Intellectual Disabilities (ICF/IID). To start the process, the Wayne County resident or family contacts the Detroit Wayne Mental Health Authority Access Center at and requests an assessment for a prescreen for the Children s Waiver Program. The Children s Waiver (CWP) is managed by the following 3 (three) Service Providers: The Guidance Center (TGC) Neighborhood Service Organization (NSO) Community Living (CLS) The array of services available to persons with Developmental Disabilities who meet the eligibility criteria for the Children s Waiver Program include: Community Living Supports Enhanced Transportation Environmental Accessibility Adaptations (EAAs) Family Training (previous called didactic services) Non-Family Training (previously called psychological/behavioral treatment) Fencing Respite Care (do not include vacation respite) Specialize Medical Equipment and Supplies Specialty (music, recreation, art, and massage therapists) 40 Revised October 2017 DWMHA Customer Service /TTY /

41 Habilitation/Support Waiver Programs The Habilitation Supports Waiver Program (HSW) is an intensive home and community based, active treatment and support program, designed to assist individuals with severe developmental disabilities to live independently with supports in their community of choice. This program is designed as a community based alternative to living in a group home. Community Living -MCPNs/Service Provider W. Michigan Ave. Wayne, MI (734) The Guidance Center Northline Road Southgate, MI PsyGenics 6425 Schaefer, Suite 2 Dearborn, MI Consumer Link Network- MCPN 1333 Brewery Park Suite 300 Detroit, MI (313) ConsumerLink Providers NSO-Life Choices 8600 Woodward Avenue Detroit, MI MORC Farmington Road Livonia, MI Integrated Care Alliance- MCPN 3031 West Grand Blvd. Suite 555 Detroit, MI PsyGenics W. McNichols Detroit, MI Integrated Care Alliance Service Providers Adult Well Being 1423 Field Avenue Detroit, MI to Enhance Potential (S.T.E.P.) 2941 South Gulley Road Dearborn, MI Goodwill Industries of Greater Detroit 3111 Grand River Detroit, MI Wayne Center 100 River Place Dr. Detroit, MI Revised October 2017 DWMHA Customer Service /TTY / 41

42 Serious Emotional Disturbance Waiver Program The Serious Emotional Disturbance Waiver (SEDW) provides services that are enhancements or additions to Medicaid State Plan coverage for children through age 20 with SED. The MDHHS operates the SEDW through contracts with the CMHSPs. The SEDW is a fee-for-service program administered by the CMHSP in partnership with other community agencies. The SEDW enables Medicaid to fund necessary home and community-based services for children with serious emotional disturbance who meet the criteria for admission to the state inpatient psychiatric hospital (Hawthorn Center) and are at risk of hospitalization without waiver services. The CMHSP is responsible for assessment of potential waiver candidates. The child must: SED Waiver Eligibility Be under the age of 18 when initially approved for the waiver, but can remain in the waiver until the age of 21 if other eligibility requirements are met. Reside with birth/adoptive parents as a Temporary Court Ward (TCW), reside in foster care as a TCW/Permanent Court Ward (MCI), or have completed the adoption process through the Child Welfare system. Have an SED and meet inpatient psychiatric hospitalization criteria Have a primary DSM Axis I diagnosis At risk of inpatient hospitalization Service Providers Southwest Counseling Solutions 5617 Michigan Avenue Detroit, MI (313) The Children s Center 79 Alexandrine Detroit, MI (313) The Guidance Center Outer Drive Lincoln Park, MI (313) Revised October 2017 DWMHA Customer Service /TTY /

43 DWMHA Your Link to Integrated Healthcare Det roi t Wayne Menta l Health Authority Substance Use Disorder (SUD) Providers DWMHA Provides Substance Use Disorder services that focus on prevention, treatment, and recovery. DWMHA believes that there are many pathways to recovery and that there is no wrong door to receive ths, goals, health attitudes, behaviors and expectations for recovery. DWMHA s Recovery Oriented Systems of Care (ROSC) offer an array of services in our continuum of care that are available 24 hours/7 days, 365 days of the year by calling our access line at DWMHA uses informal and formal services to sustain long-term recovery and promote wellness in the individuals we serve and our community. DWMHA provides comprehensive, integrated, evidence-based practices, trauma informed individuals from 11 years of age to 65+ years seeking help. DWMHA services are holistic, treating a person s mind body and spirit; our services are individualized, client-centered and work with each person s strengths, and abilities. Revised October 2017 DWMHA Customer Service /TTY / 43

44 Provider 23rd District Court Arab Community Center for Economic & Social (ACCESS) Abundant Community Recovery Abundant Community Recovery Detroit Wayne Mental Health Authority Substance Use Disorder (SUD) Providers Prevention, Treatment, and Recovery Level of Care & *Populations Served Location Telephone SUD Treatment Sobriety Court Prevention Treatment Op *Adults Recovery Recovery Housing *Adults Recovery Recovery Housing Goddard Taylor, MI Maple Street Detroit, MI Oakman Blvd. Detroit, MI Oakman Blvd. Detroit, MI Oakman Blvd. Detroit, MI Harper Harper Woods, MI Ph Fax Ph Fax Ph Fax Ph Fax Adult Well Being *Adults Prevention Treatment - Op, IOP 1423 Field Street Detroit, MI Ph Fax Adult Well Being *Adults & Older Adults Prevention Treatment - Op, IOP 6700 Middlebelt Romulus, MI Ph Fax Alternatives for Girls *Adults & Older Adults Prevention *Adolescent Females 903 West Grand Boulevard Detroit, MI Ph Fax Substance Use Disorder (SUD) Provider Guide ECHO Enhancing Community Health Outreach EI Early Intervention IOP Intensive IOPD Intensive with Domicile OP Out Patient RH Recovery Housing RS Recovery Support TX Treatment WSS Women Specialty 44 Revised October 2017 DWMHA Customer Service /TTY /

45 Provider American Indian Health & Family Detroit Wayne Mental Health Authority Substance Use Disorder (SUD) Providers Prevention, Treatment, and Recovery Level of Care & *Populations Served Location Telephone Prevention *Adolescents & Adults 4880 Lawndale Street Detroit, MI Ph Fax Arab American & Chaldean Council (ACC) Healthy Detroit Community Health Alliance (Formally Beaumont Community Health Coalition) Beginning Step Beginning Step Beginning Step Black Caucus Foundation of Michigan Black Family Development Prevention *Adolescents Prevention Treatment - Op, IOP, IOPD, RS, RH *Adults Treatment - Op, IOP, IOPD, RS, RH *Adults Treatment - Op, IOP, IOPD, RS, RH *Adults Prevention *Adolescents Prevention Treatment - Op, IOP *Adolescents & Adults 62 W. Seven Mile Road Detroit, MI Cadieux, Mail Code 770 Grosse Pointe, MI Dorsey Westland, MI Genesee Westland, MI Genesee Westland, MI Cheboygan Court Westland, MI Cheboygan Court Westland, MI Woodward Ave. Suite1110 Detroit, MI E. Grand Boulevard Detroit, MI Ph Fax Ph Fax Ph Fax Ph Fax Ph Fax Ph Fax Ph Fax Substance Use Disorder (SUD) Provider Guide ECHO Enhancing Community Health Outreach EI Early Intervention IOP Intensive IOPD Intensive with Domicile OP Out Patient RH Recovery Housing RS Recovery Support TX Treatment WSS Women Specialty Revised October 2017 DWMHA Customer Service /TTY / 45

46 Provider Care First Community Health No Web Address Care of Southeast MI/ Beaumont Community Health Coalition Center for Youth and Families Chance For Life Detroit Wayne Mental Health Authority Substance Use Disorder (SUD) Providers Prevention, Treatment, and Recovery Level of Care & *Populations Served Location Telephone Prevention Treatment - Op, IOP, WSS *Adolescents, Adults, Women Specific Prevention *Adolescents & Adults Prevention *Adolescents Prevention 8097 Decatur Detroit, MI Utica Rd., Fraser, MI New Center One Suite W. Grand Blvd., Detroit, MI Woodward Avenue Suite 2450 Detroit, MI Ph Fax Ph CARE Fax Ph Fax or Ph Fax Changing Lives and Staying Sober (C.L.A.S.S.) Prevention *Adolescents & Adults Lasher Detroit, MI Ph Fax Community Care Treatment - Op, IOP, WSS W. Outer Drive Lincoln Park, MI Ph Fax Community Health Awareness Group (CHAG) *Adolescents, Adults, Women Specific SUD Treatment Communicable Disease Service 1300 W. Fort Street Detroit, MI Ph Fax Detroit Central City dba Central City Integrated Health Inc. Treatment - Op, IOP *Adults 10 Peterboro Detroit, MI Ph Fax Substance Use Disorder (SUD) Provider Guide ECHO Enhancing Community Health Outreach EI Early Intervention IOP Intensive IOPD Intensive with Domicile OP Out Patient RH Recovery Housing RS Recovery Support TX Treatment WSS Women Specialty 46 Revised October 2017 DWMHA Customer Service /TTY /

47 Provider Detroit Light House Detroit Wayne Mental Health Authority Substance Use Disorder (SUD) Providers Prevention, Treatment, and Recovery Level of Care & *Populations Served Location Telephone Co-Occurring, Op, IOP Residential 3800 Woodward Suite 400 Detroit, MI Ph Fax Detroit Recovery Project PFS II Prevention Service Love Detroit Prevention Coalition Treatment - Op, IOP, Early Intervention 1121 E. McNichols Detroit, MI Ph Fax Detroit Rescue Mission Ministries (DRMM) Christian Guidance Center Detroit Rescue Mission Ministries (DRMM)- Genesis House 3 Eastwood Clinics Eastwood Clinics *Adolescents, Adults, Women Specific, Recovery Homes (men only) Treatment Detox, Residential, OP *Adult Men Treatment Only, Adult Women and Men Detox Treatment Op, Residential, WSS *Women & Children, Women Specific Treatment - Op, IOP, Residential *Adolescents & Adults Residential 150 Stimson Detroit, MI Webb Detroit, MI Harper Avenue St. Clair Shores, MI N. Stephenson Royal Oak, MI Ph Fax Ph Fax Ph Fax Ph Fax Substance Use Disorder (SUD) Provider Guide ECHO Enhancing Community Health Outreach EI Early Intervention IOP Intensive IOPD Intensive with Domicile OP Out Patient RH Recovery Housing RS Recovery Support TX Treatment WSS Women Specialty Revised October 2017 DWMHA Customer Service /TTY / 47

48 Provider Elmhurst Home Elmhurst Home Naomi's Nest Empowerment Zone Coalition, Inc. Growth Works Growth Works Heath Emergency Lifeline Plan (HELP) Hegira Programs Detroit Wayne Mental Health Authority Substance Use Disorder (SUD) Providers Prevention, Treatment, and Recovery Level of Care & *Populations Served Location Telephone Treatment - Op, Residential *Adult Men Only Treatment - Op, Residential *Women Specific Prevention *Adolescents, Faith Based, the Community Treatment - Op, IOP Early Intervention Relapse Recovery *Adolescents & Adults Treatment Early Intervention, Op, IOP, Recovery *Adolescents & Adults SUD Treatment Help Transgender and HIV Outreach Prevention Treatment - Op, IOP, Day Tx, IOPD, Detox, Residential Intensive Wraparound Recovery Support *Adolescents, Adults & Older Adults Linwood Detroit, MI Pitkin Highland Park, MI Burroughs Suite 69 Detroit, MI School House Canton, MI South Main Street Plymouth, MI Howard Detroit, MI Michigan Ave. Canton, MI Substance Use Disorder (SUD) Provider Guide ECHO Enhancing Community Health Outreach EI Early Intervention IOP Intensive IOPD Intensive with Domicile OP Out Patient RH Recovery Housing RS Recovery Support TX Treatment WSS Women Specialty Ph Fax Ph Fax Ph Fax Ph Fax Ph Fax Ph Ext. 16 Fax Ph Fax Revised October 2017 DWMHA Customer Service /TTY /

49 Provider Hegira Programs Hegira Programs Hegira Programs Hegira Programs Hegira Programs Jabez Recovery Management Service Detroit Wayne Mental Health Authority Substance Use Disorder (SUD) Providers Prevention, Treatment, and Recovery Level of Care & *Populations Served Location Telephone Treatment Op, Case Management *Adolescents, Adults & Older Adults Recovery Support Treatment Op, Case Management *Adolescents, Adults & Older Adults Recovery Support Treatment Op, Case Management *Adolescents, Adults & Older Adults Recovery Support Treatment OP, IOP *Adolescents, Adults & Older Adults Recovery Support Treatment Op, Case Management *Adolescents, Adults & Older Adults Recovery Support Treatment - Op, Residential RS, RH *Adult Men only 8623 N. Wayne Road, Westland, MI N. Wayne Road Suite 124 Westland, MI Schoolcraft Suite. 3 Livonia, MI Levan Suite. 3 Livonia, MI Griswold Suite 3 Northville, MI LaSalle Detroit, MI Substance Use Disorder (SUD) Provider Guide ECHO Enhancing Community Health Outreach EI Early Intervention IOP Intensive IOPD Intensive with Domicile OP Out Patient RH Recovery Housing RS Recovery Support TX Treatment WSS Women Specialty Ph Fax Ph Fax Ph Fax Ph Fax Ph Fax Ph Fax Revised October 2017 DWMHA Customer Service /TTY / 49

50 Provider Juvenile Assessment Center Lakeridge Village Latino Family No Web Address Leaders Advancing and Helping (LAHC) Livonia Save Our Youth Coalition Mariners Inn Enos G. Massie No Web Address Metro Arts Therapy No Web Address Metro East Harper/ Chalmers Clinic *No Web Address Detroit Wayne Mental Health Authority Substance Use Disorder (SUD) Providers Prevention, Treatment, and Recovery Level of Care & *Populations Served Location Telephone Treatment Op *Adolescents Recovery Housing *Adults Prevention Treatment - Op *Adolescents & Adults Prevention Prevention *Adolescents and the Community Prevention Treatment RS, RH - Op, Residential *Adolescents & Adults Prevention *Adult Men only treatment Prevention Contractor Treatment - Op, IOP *Adolescents & Adults Treatment - Op, Methadone *Adults 7310 Woodward Ave. Suite 601 Detroit, MI Fairfield Detroit, MI W. Fort Street Detroit, MI Mason Street Suite A-160 Dearborn, MI Livonia City Hall Annex Civic Center Drive Livonia, MI Ledyard Detroit, MI Winston Dr. Commerce Township, MI W. McNichols Detroit, MI Harper Ave. Detroit, MI Substance Use Disorder (SUD) Provider Guide ECHO Enhancing Community Health Outreach EI Early Intervention IOP Intensive IOPD Intensive with Domicile OP Out Patient RH Recovery Housing RS Recovery Support TX Treatment WSS Women Specialty Ph Ph Fax Ph Fax Ph Fax Ph Ph Fax Ph Ph Fax Ph Fax Revised October 2017 DWMHA Customer Service /TTY /

51 Provider Mountainside Medical Equipment, Inc. My Strength Nardin Park Recovery Center *No Web Address National Council On Alcoholism and Drug Dependence (NCADD) Neighborhood Organization (NSO) - Addiction Treatment New Light Recovery Outfront Media Detroit Wayne Mental Health Authority Substance Use Disorder (SUD) Providers Prevention, Treatment, and Recovery Level of Care & *Populations Served Location Telephone Naloxone Kits- SUD Prevention Treatment & Recovery Self-Management Tool Treatment - Op, Methadone, WSS Vivitrol *Adults, Women Specific Prevention Treatment - Op, IOP, EI, RS *Adolescents, Adults & the Community Treatment - Op, IOP *Adults Treatment - Op, Methadone Recovery Support, RH *Adults, Women Specific SUD Integration of Prevention P.O. Box Old River Road Marcy, NY Lawrence St. Suite 550 Denver, CO Grand River Detroit, MI Wyoming Detroit, MI 7/ E. McNichols Detroit, MI Harper Detroit, MI Oakman Blvd. Detroit, MI W. McNichols Detroit, MI Ashton Detroit, MI Custer Avenue Detroit, MI Ph Toll Free Fax Ph Cell Ph Fax Ph Fax Ph Ph Fax Ph Fax Ph Substance Use Disorder (SUD) Provider Guide ECHO Enhancing Community Health Outreach EI Early Intervention IOP Intensive IOPD Intensive with Domicile OP Out Patient RH Recovery Housing RS Recovery Support TX Treatment WSS Women Specialty Revised October 2017 DWMHA Customer Service /TTY / 51

52 Provider Personalized Nursing (Detroit Light House) Detroit Wayne Mental Health Authority Substance Use Disorder (SUD) Providers Prevention, Treatment, and Recovery Level of Care & *Populations Served Location Telephone Treatment - Op, IOP, IOPD, Day Treatment, WSS, Detox, Residential Case Management Recovery Support. RH 7430 N. Inkster Rd., Dearborn Heights, MI Ph Fax Personalized Nursing (Detroit Light House) *Adults & Women Specific Treatment Op, IOP, IOPD, Day Treatment, WSS, Detox, Residential Case Management Recovery Support 575 South Main Street Plymouth, MI Ph Fax Personal Dynamics No Web Address *Adults Treatment Early Intervention, Acupuncture Michigan Ave. Dearborn, MI Ph Piast Institute/Hamtramck Community Drug Free Coalition Positive Images *Adults Prevention Coalition *The Community Treatment - Op, WSS, Residential Jos. Campau Hamtramck, MI E. Warren Detroit, MI Ph Fax Ph Fax Professional Psychological Psychiatric (P.P.P.S) *Women Specific with their children Prevention Treatment IOP, Op, EI 8904 Woodward Suite 101 Detroit, MI Ph Fax *Adolescents, Adults, & Women Specific Substance Use Disorder (SUD) Provider Guide ECHO Enhancing Community Health Outreach EI Early Intervention IOP Intensive IOPD Intensive with Domicile OP Out Patient RH Recovery Housing RS Recovery Support TX Treatment WSS Women Specialty 52 Revised October 2017 DWMHA Customer Service /TTY /

53 Provider Pure Recovery (Formerly Strategies of Life) Pure Recovery (Formerly Strategies of Life) Quality Behavioral Health Redford Counseling No Web Address Romulus Community Schools Detroit Wayne Mental Health Authority Substance Use Disorder (SUD) Providers Prevention, Treatment, and Recovery Level of Care & *Populations Served Location Telephone Recovery Recovery Housing *Adult Men Only Recovery Recovery Housing *Adult Men Only Treatment - Op, Detox, Residential, Medication Assisted Treatment Recovery Support *Adults & Women Specific Treatment - Op, IOP Recovery Support * Adolescents & Adults Prevention Adolescents Packard St. Detroit, MI Norwood Detroit, MI Kitch Inkster, MI E. Grand Blvd. Detroit, MI Gratiot. Detroit, MI Dequindre Sterling Heights, MI West Seven Mile Redford, MI Wick Road Romulus, MI Ph Fax Ph Fax Ph Fax Ph Fax Ph Fax Sacred Heart-Clearview Rainbow Center of Michigan Treatment Residential, WSS *Adults & Women Specific with children Treatment Residential, Op, Methodone *Adults 400 Stoddard Rd. Richmond, MI Hamilton Avenue Highland Park, MI Ph Fax Ph Fax Substance Use Disorder (SUD) Provider Guide ECHO Enhancing Community Health Outreach EI Early Intervention IOP Intensive IOPD Intensive with Domicile OP Out Patient RH Recovery Housing RS Recovery Support TX Treatment WSS Women Specialty Revised October 2017 DWMHA Customer Service /TTY / 53

54 Provider Sacred Heart-Memphis Sacred Heart. New Life Home for Women Salvation Army Evangeline Self-Help Rehabilitation Addiction (SHAR) SHAR-Main SHAR Sobriety House Strategies to Overcome Obstacles and Avoid Recidivism (SOOAR) Detroit Wayne Mental Health Authority Substance Use Disorder (SUD) Providers Prevention, Treatment, and Recovery Level of Care & *Populations Served Location Telephone Treatment - Detox, Residential *Adults Treatment Op, Detox, Residential, RS, RH Treatment Op, IOP, IOPD, Detox, Residential *Adults & Women Specific with their children Treatment Op, Residential *Adult Men treatment services only *Women & Men Detox Op, IOP, Bupre Detox, Residential, RS, RH *Adults Recovery Recovery Housing ECHO *Adults Treatment Op, Residential *Adult Men only Prevention *Adolescents 400 St. Clair River Dr. Richmond, MI Gitre Detroit, MI Lawton Detroit, MI Chicago Warren, MI W. Grand Blvd. Detroit, MI Mayberry Grand Detroit, MI W. Grand Blvd. Detroit, MI B Sumpter Road Belleville, MI Substance Use Disorder (SUD) Provider Guide ECHO Enhancing Community Health Outreach EI Early Intervention IOP Intensive IOPD Intensive with Domicile OP Out Patient RH Recovery Housing RS Recovery Support TX Treatment WSS Women Specialty Ph Fax Ph Fax Ph Fax Ph Ph Fax Ph Ph Fax Ph Revised October 2017 DWMHA Customer Service /TTY /

55 Provider Spectrum Child and Family STAR Center No Web Address Taylor Teen Health Center /Taylor Teen Coalitions Team Wellness Center (Formerly Team Mental Health ) The Guidance Center/SUDDs Coalition Touchstone Recovery University Psychiatric Group (UPG) Westland Youth Detroit Wayne Mental Health Authority Substance Use Disorder (SUD) Providers Prevention, Treatment, and Recovery Level of Care & *Populations Served Location Telephone Prevention Op, IOP *Adolescents Treatment Op, Methadone *Adults, Women Specific Prevention Partnership For Success II *Adolescents and the Community Treatment Block Grant (Wayne PA-2) Op, IOP *Adolescents & Adults Prevention Coalition Treatment - Op, IOP *Female Adolescents Adults Recovery Housing *Adult Males Treatment Op, Methadone, WSS *Adults, specializes in women pregnant on opiates Prevention *Adolescents 3031 W. Grand Blvd., Suite 370 Detroit, MI Lesure Detroit, MI Eureka Road, Suite B Taylor, MI Howard Dearborn, MI Allen Rd., Suite 500 Southgate, MI Howard Lincoln Park, MI Chrysler Service Dr. Detroit, MI Warren Road Westland, MI Substance Use Disorder (SUD) Provider Guide ECHO Enhancing Community Health Outreach EI Early Intervention IOP Intensive IOPD Intensive with Domicile OP Out Patient RH Recovery Housing RS Recovery Support TX Treatment WSS Women Specialty Ph Fax Ph Fax Ph Fax Ph Fax Ph Fax Ph Ph Fax Ph Fax Revised October 2017 DWMHA Customer Service /TTY / 55

56 Provider Wolverine Human Youth Connection Detroit Wayne Mental Health Authority Substance Use Disorder (SUD) Providers Prevention, Treatment, and Recovery Level of Care & *Populations Served Location Telephone Treatment Residential *Adolescents Prevention *Adolescents 150 Enterprise Vassar, MI E. Outer Drive Detroit, MI Substance Use Disorder (SUD) Provider Guide ECHO Enhancing Community Health Outreach EI Early Intervention IOP Intensive IOPD Intensive with Domicile OP Out Patient RH Recovery Housing RS Recovery Support TX Treatment WSS Women Specialty Ph Fax Ph Fax Revised October 2017 DWMHA Customer Service /TTY /

57 n t DWMHA Your Link to Integrated Healthcare Detroit Wayne Mental Health Authority MI Health Link Providers This list of providers are for persons who are enrolled in the MI Health Link program in Wayne County and are dually eligible to receive both Medicare and Medicaid benefits. Revised October 2017 DWMHA Customer Service /TTY / 57

PROVIDER DIRECTORY

PROVIDER DIRECTORY 2015-2016 PROVIDER DIRECTORY www.dwmha.com Revised Date: August 2015 DWMHA R E C I P I E N T S WE THE PEOPLE of the community who receive services, welcome you to this Authority which serves all individuals

More information

CUSTOMER SERVICE (Service Provider) DIRECTORY

CUSTOMER SERVICE (Service Provider) DIRECTORY www.dwmha.com CUSTOMER SERVICE (Service Provider) DIRECTORY 2014 2015 This directory is made available to Wayne County residents as a resource guide in identifying mental health service providers and supports.

More information

MEMBER HANDBOOK

MEMBER HANDBOOK DETROIT WAYNE MENTAL HEALTH AUTHORITY RECOVERY VITALITY HEALTH MEDICINE PREVENTION THERAPY SUPPORT AWARENESS DECISION MAKING FITNESS TREATMENT RIGHTS CARE ENERGY EXPERIENCE 2015-2016 MEMBER HANDBOOK Dear

More information

2018 Annual Notice of Changes

2018 Annual Notice of Changes 2018 Annual Notice of Changes AETNA BETTER HEALTH OF MICHIGAN (Medicare-Medicaid Plan) Aetna Better Health of Michigan, a MI Health Link plan (Medicare-Medicaid Plan), is a health plan that contracts with

More information

The Regence Personalized Care Support Program

The Regence Personalized Care Support Program The Regence Personalized Care Support Program Sensitive and personal palliative care for those facing serious illness or injury Health care that s patient-centered, family-oriented and compassionate is

More information

Medical Associates Community Plan (Cost) Summary of Benefits January 1, 2018 December 31, 2018

Medical Associates Community Plan (Cost) Summary of Benefits January 1, 2018 December 31, 2018 (Cost) Summary of Benefits January 1, 2018 December 31, 2018 is a Medicare Cost plan with a Medicare contract. Enrollment in the Plan depends on contract renewal. The benefit information provided is a

More information

REQUEST FOR MEDICARE PRESCRIPTION DRUG COVERAGE DETERMINATION This form may be sent to us by mail or fax:

REQUEST FOR MEDICARE PRESCRIPTION DRUG COVERAGE DETERMINATION This form may be sent to us by mail or fax: REQUEST FOR MEDICARE PRESCRIPTION DRUG COVERAGE DETERMINATION This form may be sent to us by mail or fax: Address: Fax Number: Kaiser Permanente 1-866-206-2974 Attention: Medicare Part D Review P.O. Box

More information

2018 Medicare Advantage PPO

2018 Medicare Advantage PPO 2018 Medicare Advantage PPO a Medicare Advantage plan from Blue Cross Blue Shield of Michigan Alabama, Florida and Indiana Medicare Plus Blue SM is a PPO plan with a Medicare contract. Enrollment in Medicare

More information

REQUEST FOR MEDICARE PRESCRIPTION DRUG COVERAGE DETERMINATION This form may be sent to us by mail or fax:

REQUEST FOR MEDICARE PRESCRIPTION DRUG COVERAGE DETERMINATION This form may be sent to us by mail or fax: REQUEST FOR MEDICARE PRESCRIPTION DRUG COVERAGE DETERMINATION This form may be sent to us by mail or fax: Address: PO Box 66571 St. Louis, MO 63166 Fax Number: 1-888-235-8551 You may also ask us for a

More information

Request for Redetermination of Medicare Prescription Drug Denial

Request for Redetermination of Medicare Prescription Drug Denial Request for Redetermination of Medicare Prescription Drug Denial Because we [Part D plan sponsor] denied your request for coverage of (or payment for) a prescription drug, you have the right to ask us

More information

Medical Associates Freedom Plan (Cost) Summary of Benefits January 1, 2018 December 31, 2018

Medical Associates Freedom Plan (Cost) Summary of Benefits January 1, 2018 December 31, 2018 (Cost) Summary of Benefits January 1, 2018 December 31, 2018 is a Medicare Cost plan with a Medicare contract. Enrollment in the Plan depends on contract renewal. The benefit information provided is a

More information

Planning Ahead. How to Make Future Healthcare Decisions NOW. Your Questions Answered About Iowa Living Wills and Powers of Attorney for Health Care

Planning Ahead. How to Make Future Healthcare Decisions NOW. Your Questions Answered About Iowa Living Wills and Powers of Attorney for Health Care Planning Ahead How to Make Future Healthcare Decisions NOW Your Questions Answered About Iowa Living Wills and Powers of Attorney for Health Care Making Future Healthcare Decisions NOW Table of Contents

More information

2018 Benefit Highlights

2018 Benefit Highlights Orange County 2018 Benefit Highlights SCAN Plus (HMO) Medicare Advantage Plan What Are Additional Benefits and Services? Additional Benefits are benefits and services not offered by Original Medicare.

More information

FY 16 SUD PREVENTION, TREATMENT AND RECOVERY PROVIDERS

FY 16 SUD PREVENTION, TREATMENT AND RECOVERY PROVIDERS Provider Arab Community Center for Economic & Social Services (ACCESS) Abundant Community Recovery Level of Care & *Populations Served Treatment, Recovery Housing Location 6450 Maple Street Detroit, Michigan

More information

Mercy Care Advantage (HMO SNP)

Mercy Care Advantage (HMO SNP) Mercy Care Advantage (HMO SNP) Mercy Care Advantage (HMO SNP) 2019 Summary of Benefits Mercy Care Advantage is an HMO SNP with a Medicare contract and a contract with the Arizona Medicaid Program. Enrollment

More information

Mercy Care Advantage (HMO SNP) 2018 Summary of Benefits

Mercy Care Advantage (HMO SNP) 2018 Summary of Benefits Mercy Care Advantage (HMO SNP) 2018 Summary of Benefits Mercy Care Advantage (HMO SNP) is a Coordinated Care Plan with a Medicare contract and a contract with the Arizona Medicaid Program. Enrollment in

More information

Medicare Plus Blue SM Group PPO

Medicare Plus Blue SM Group PPO 2018 Medicare Plus Blue SM Group PPO This booklet gives you the details about your Medicare health care coverage from January 1 December 31, 2018. It explains how to get coverage for the health care services

More information

Regence Bridge. Medicare Supplement (Medigap) Plans Includes Senior Selection (Modified Plan F) OUTLINE OF COVERAGE

Regence Bridge. Medicare Supplement (Medigap) Plans Includes Senior Selection (Modified Plan F) OUTLINE OF COVERAGE OUTLINE OF COVERAGE Regence Bridge Medicare Supplement (Medigap) Plans Includes Senior Selection (Modified Plan F) Regence BlueShield of Idaho, Inc. is an Independent Licensee of the Blue Cross and Blue

More information

Spring 2018 Health and Wellness Newsletter

Spring 2018 Health and Wellness Newsletter Spring 2018 Health and Wellness Newsletter In This Issue Health Care Fraud, Waste and Abuse...1 Protecting Your Privacy... 1-3 Health Education...3 Vendor Transitions for Dental, Vision and Transportation...

More information

Request for Redetermination of Medicare Prescription Drug Denial

Request for Redetermination of Medicare Prescription Drug Denial Request for Redetermination of Medicare Prescription Drug Denial Because we [Part D plan sponsor] denied your request for coverage of (or payment for) a prescription drug, you have the right to ask us

More information

2018 Benefit Highlights

2018 Benefit Highlights Orange County 2018 Benefit Highlights SCAN Classic (HMO), SCAN Balance (HMO SNP), and Heart First (HMO SNP) Medicare Advantage Plans What Are Additional Benefits and Services? Additional Benefits are benefits

More information

You d drop everything to care for them if you could.

You d drop everything to care for them if you could. POST ACUTE CARE Michigan New Jersey Wisconsin 2017 You d drop everything to care for them if you could. 02 03 Post Acute Care Introduction At Atrium Health & Senior Living, you can. Post Acute Care Introduction

More information

2018 Benefit Highlights

2018 Benefit Highlights Los Angeles, Riverside and San Bernardino Counties 2018 Benefit Highlights SCAN Connections (HMO SNP) Medicare Advantage Plan The SCAN Story SCAN, a not-for-profit health plan, was founded in 1977 by seniors,

More information

DRUG MEDI-CAL ORGANIZED DELIVERY SYSTEM BENEFICIARY HANDBOOK

DRUG MEDI-CAL ORGANIZED DELIVERY SYSTEM BENEFICIARY HANDBOOK DRUG MEDI-CAL ORGANIZED DELIVERY SYSTEM BENEFICIARY HANDBOOK CITY AND COUNTY OF SAN FRANCISCO BEHAVIORAL HEALTH SERVICES (BHS) SUBSTANCE USE DISORDER SERVICES (SUD) Non-English Access to Service Free of

More information

Medical Associates SmartPlan (Cost) Summary of Benefits January 1, 2018 December 31, 2018

Medical Associates SmartPlan (Cost) Summary of Benefits January 1, 2018 December 31, 2018 (Cost) Summary of Benefits January 1, 2018 December 31, 2018 is a Medicare Cost plan with a Medicare contract. Enrollment in the Plan depends on contract renewal. The benefit information provided is a

More information

City of Sacramento 01/01/2019 Renewal. $100 Per Admission

City of Sacramento 01/01/2019 Renewal. $100 Per Admission City of Sacramento 01/01/2019 Renewal Kaiser Permanente 2019 Senior Advantage (HMO) Group Plan with Part D Benefits Summary Your employer joins with Kaiser Permanente to offer you the select benefits listed

More information

NOTICE OF PRIVACY PRACTICES

NOTICE OF PRIVACY PRACTICES NOTICE OF PRIVACY PRACTICES Brain Injury Rehabilitation Specialists Long-Term Skilled Care for Youth and Younger Adults Post-Acute Inpatient Rehabilitation Outpatient Neuro Rehabilitation Supported Community

More information

Medicare HMO Blue (HMO)

Medicare HMO Blue (HMO) Benefits Overview 2017 Drug Copayments $10 $25 $45 Medicare HMO Blue (HMO) Medicare HMO Blue (HMO) is a Medicare Advantage plan from Blue Cross and Blue Shield of Massachusetts HMO Blue, Inc. Blue Cross

More information

Benefits and Premiums are effective January 01, 2019 through December 31, 2019 PLAN DESIGN AND BENEFITS PROVIDED BY AETNA LIFE INSURANCE COMPANY

Benefits and Premiums are effective January 01, 2019 through December 31, 2019 PLAN DESIGN AND BENEFITS PROVIDED BY AETNA LIFE INSURANCE COMPANY Benefits and Premiums are effective January 01, 2019 through December 31, 2019 PLAN FEATURES Network & Out-of- Annual Deductible This is the amount you have to pay out of pocket before the plan will pay

More information

Over-the-counter medications

Over-the-counter medications BlueNotes Over-the-counter medications Over-the-counter (OTC) and herbal medicines are medicines you can buy without a prescription from your doctor. These medicines may help you feel better by treating

More information

Memorial Hermann Advantage HMO & PPO Plans Plan Information Kit

Memorial Hermann Advantage HMO & PPO Plans Plan Information Kit Memorial Hermann Advantage HMO & PPO Plans 2017 Plan Information Kit The Only Medicare Advantage Plans Backed by Memorial Hermann. With Memorial Hermann Advantage HMO and PPO plans, you not only get the

More information

Allwell Medicare Plans Disenrollment Form

Allwell Medicare Plans Disenrollment Form Allwell Medicare Plans Disenrollment Form If you request disenrollment, you must continue to get all medical care from Allwell until the effective date of disenrollment. Contact us to verify your disenrollment

More information

2019 Summary of Benefits

2019 Summary of Benefits 2019 Summary of Benefits Medicare Advantage Plans North Carolina Buncombe, Durham, Henderson, Madison, McDowell, Orange, Person, Polk, Swain, Transylvania H0712 Plan 025 WellCare Access (HMO SNP) H0712_WCM_16188E_M

More information

Summary of Benefits Baptist Health Plan Advantage (HMO) Central Region

Summary of Benefits Baptist Health Plan Advantage (HMO) Central Region Summary of Benefits Baptist Health Plan Advantage (HMO) Central Region January 1, 2017 - December 31, 2017 This booklet gives you a summary of what we cover and what you pay. It doesn t list every service

More information

MEDICARE & MEDICARE-MEDICAID DRUG COVERAGE DECISION REQUEST This form may be sent to us by mail or fax:

MEDICARE & MEDICARE-MEDICAID DRUG COVERAGE DECISION REQUEST This form may be sent to us by mail or fax: MEDICARE & MEDICARE-MEDICAID DRUG COVERAGE DECISION REQUEST This form may be sent to us by mail or fax: Address: Fax Number: Health Net 1-800-977-8226 Attn: Prior Authorization PO Box 419069 Rancho Cordova,

More information

2018 Summary of Benefits

2018 Summary of Benefits 2018 Summary of Benefits Medicare Advantage Plans Florida Hernando, Hillsborough, Miami-Dade, Pasco, Pinellas H1032 Plan 174 1/1/2018 12/31/18 WellCare Essential (HMO-POS) H1032_WCM_02981E WellCare 2017

More information

Federal Employees. Benefits at a Glance for 2018 Plans. Featuring: - $0 Primary Care Physician Visits - $0 Lab Tests & X-rays

Federal Employees. Benefits at a Glance for 2018 Plans. Featuring: - $0 Primary Care Physician Visits - $0 Lab Tests & X-rays Federal Employees Benefits at a Glance for 2018 Plans Featuring: - $0 Primary Care Physician Visits - $0 Lab Tests & X-rays MFEDBG18 GlobalHealth, Inc. P.O. Box 2393 Oklahoma City, OK 73101-2393 www.globalhealth.com/fehb

More information

SUMMARY OF BENEFITS PROVIDER PARTNERS HEALTH PLAN OF PENNSYLVANIA HMO SNP - H4093, PLAN 001

SUMMARY OF BENEFITS PROVIDER PARTNERS HEALTH PLAN OF PENNSYLVANIA HMO SNP - H4093, PLAN 001 SUMMARY OF BENEFITS PROVIDER PARTNERS HEALTH PLAN OF PENNSYLVANIA HMO SNP - H4093, PLAN 001 This is a summary of drug and health services covered by Provider Partners of Pennsylvania Health Plan (PPHP-PA)

More information

Today's Options Premier 200 (PFFS) offered by American Progressive Life & Health Insurance Company of New York, Inc.

Today's Options Premier 200 (PFFS) offered by American Progressive Life & Health Insurance Company of New York, Inc. Today's Options Premier 200 (PFFS) offered by American Progressive Life & Health Insurance Company of New York, Inc. Annual Notice of Changes for 2017 You are currently enrolled as a member of Today's

More information

Updated as of 11/1/ Individual & Family. Health Insurance

Updated as of 11/1/ Individual & Family. Health Insurance Updated as of 11/1/17 2018 Individual & Family Health Insurance 2018 Plan Options for Individuals and Families In-network benefits are described on the chart. For out-of-network benefits or more details,

More information

CommuniCare Advantage Cal MediConnect Plan (Medicare-Medicaid Plan) offered by Community Health Group

CommuniCare Advantage Cal MediConnect Plan (Medicare-Medicaid Plan) offered by Community Health Group H5172_ANOCEOC2018 ACCEPTED CommuniCare Advantage Cal MediConnect Plan (Medicare-Medicaid Plan) offered by Community Health Group Annual Notice of Changes for 2018 You are currently enrolled as a member

More information

Take a Healthy Step. Wellness Resource Guide 2017

Take a Healthy Step. Wellness Resource Guide 2017 Take a Healthy Step Wellness Resource Guide 2017 Taking strides toward a healthy lifestyle November 2016 October 2017 Table of Contents Program outline... 2 What s new for 2017... 3 Step 1: MyHealth Questionnaire...4

More information

ANNUAL NOTICE OF CHANGES

ANNUAL NOTICE OF CHANGES 2018 ANNUAL NOTICE OF CHANGES California Molina Dual Options Cal Medi-Connect Plan Medicare-Medicaid Plan Member Services (855) 665-4627, TTY/TDD: 711, Monday - Friday, 8 a.m. - 8 p.m., local time MolinaHealthcare.com/Duals

More information

Nondiscrimination Notice... i. Introduction New Member Tips Important Telephone Numbers... 2

Nondiscrimination Notice... i. Introduction New Member Tips Important Telephone Numbers... 2 Member Handbook Table of Contents Nondiscrimination Notice... i Introduction... 1 New Member Tips... 2 Important Telephone Numbers... 2 What Every Member Should Know...3 8 General Information... 3 Co-payments...

More information

Summary of Benefits. H1777_2018SOB_Accepted

Summary of Benefits. H1777_2018SOB_Accepted 2018 Summary of Benefits H1777_2018SOB_Accepted SUMMARY OF BENEFITS January 1, 2018 - December 31, 2018 This booklet gives you a summary of what we cover and what you pay. It doesn t list every service

More information

Summary of Benefits Provider Partners Maryland Advantage HMO SNP H8067, Plan 001

Summary of Benefits Provider Partners Maryland Advantage HMO SNP H8067, Plan 001 Summary of Benefits Provider Partners Maryland Advantage HMO SNP H8067, Plan 001 This is a summary of drug and health services covered by Provider Partners Health Plan HMO SNP January 1, 2018 December

More information

Wellness for Life. July 1, 2017 June 30, University of Pittsburgh

Wellness for Life. July 1, 2017 June 30, University of Pittsburgh Wellness for Life July 1, 2017 June 30, 2018 University of Pittsburgh Introduction to Wellness for Life Making healthy lifestyle changes isn t always easy, but it s important to have a goal and a plan

More information

2018 Summary of Benefits

2018 Summary of Benefits 2018 Summary of Benefits Medicare Advantage Plans Georgia Barrow, Bryan, Butts, Chatham, Chattahoochee, Cherokee, Clayton, Cobb, Columbia, DeKalb, Douglas, Fayette, Forsyth, Fulton, Glynn, Gwinnett, Harris,

More information

Annual Notice of Changes for 2018

Annual Notice of Changes for 2018 Today's Options Premier 300 (PFFS) offered by American Progressive Life & Health Insurance Company of New York, Inc. Annual Notice of Changes for 2018 You are currently enrolled as a member of Today's

More information

Annual Notice of Changes for 2018

Annual Notice of Changes for 2018 Today's Options Premier 200 (PFFS) offered by American Progressive Life & Health Insurance Company of New York, Inc. Annual Notice of Changes for 2018 You are currently enrolled as a member of Today's

More information

Crisis Intervention Resources

Crisis Intervention Resources Crisis Intervention Resources Warm Line The Recovery Support Warm Line is operated by Certified Peer Support Specialists between the hours of 9 a.m. and 10.p.m. seven (7) days a week, 365 days a year.

More information

Authorization to Disclose Protected Health Information (PHI)

Authorization to Disclose Protected Health Information (PHI) Authorization to Disclose Protected Health Information (PHI) Notice to Member: Completing this form will allow Health Net to share your health information with the person or group that you identify below.

More information

VillageCareMAX Medicare Total Advantage (HMO-POS SNP): Summary of Benefits

VillageCareMAX Medicare Total Advantage (HMO-POS SNP): Summary of Benefits Advantage (HMO-POS SNP): Summary of Benefits H2168_MKT18_01 CMS Accepted Table of Contents Introduction to the Summary of Benefits...2 Things to Know about Advantage Plan (HMO-POS SNP)....4 Monthly Premium,

More information

ILLINOIS LONG TERM SERVICES AND SUPPORTS (LTSS)

ILLINOIS LONG TERM SERVICES AND SUPPORTS (LTSS) ILLINOIS LONG TERM SERVICES AND SUPPORTS (LTSS) CAD_07927E State Approved 11162017 WellCare 2017 IL8CADBKT07927E_0000 Table of Contents: Program Overview...2 Care Management Services...3 Nursing Facility

More information

Key Things to Know and Do. Your Enrollment Guide

Key Things to Know and Do. Your Enrollment Guide Key Things to Know and Do Your Enrollment Guide Our Story Doctors started Health Alliance more than 35 years ago. They know from hands-on experience what their patients expect from their healthcare coverage.

More information

Medicare Advantage Plans. True Blue Special Needs Plan (HMO SNP) Member Handbook. Form No (09-17) H1350_009_MK18042

Medicare Advantage Plans. True Blue Special Needs Plan (HMO SNP) Member Handbook. Form No (09-17) H1350_009_MK18042 Medicare Advantage Plans True Blue Special Needs Plan (HMO SNP) Member Handbook H1350_009_MK18042 Form No. 16-560 (09-17) True Blue Special Needs Plan (HMO SNP) is a health plan with a Medicare and Idaho

More information

benefits Summary of FHCP s Medvantage Plan (HMO-POS) A Medicare Advantage HMO Plan Flagler, Volusia, and Seminole Counties

benefits Summary of FHCP s Medvantage Plan (HMO-POS) A Medicare Advantage HMO Plan Flagler, Volusia, and Seminole Counties Summary of benefits FHCP s Medvantage Plan A Medicare Advantage HMO Plan Flagler, Volusia, and Seminole Counties H1035_NR770 (09/09/2016) H1035_NR531 FYI (08/17/2015) NOTES H1035_NR770 (09/09/2016) FHCP

More information

MEMBER HANDBOOK IlliniCare Health (Medicare-Medicaid Plan)

MEMBER HANDBOOK IlliniCare Health (Medicare-Medicaid Plan) 2018 MEMBER HANDBOOK IlliniCare Health (Medicare-Medicaid Plan) H0281_18_ANOCMH2_Accepted_11212017 Language Services ATTENTION: If you do not speak English, language assistance services, free of charge,

More information

WELCOME... 1 GENERAL INFORMATION... 2 PAYMENT... 6 SERVICES... 13

WELCOME... 1 GENERAL INFORMATION... 2 PAYMENT... 6 SERVICES... 13 rev 3-2018 Table of Contents WELCOME... 1 GENERAL INFORMATION... 2 A. MISSION...2 B. CORE VALUES...2 C. VISION...2 D. VISITATION...2 E. ACCESSIBILITY...2 F. SERVICE ANIMALS... 3 G. NONDISCRIMINATION POLICY...

More information

CERTIFICATE OF COVERAGE. Medicaid

CERTIFICATE OF COVERAGE. Medicaid CERTIFICATE OF COVERAGE Medicaid Nondiscrimination Notice Total Health Care complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age,

More information

Elderplan Medicaid Handbook

Elderplan Medicaid Handbook 2017 2015 Summary of Benefits Elderplan Medicaid Handbook H3347_EP15827 Elderplan Medicaid Handbook 2017 As a member of Elderplan you are entitled to Medicare Part A, are enrolled in Medicare Part B and

More information

Service Array: Mental Health Medicaid Specialty Supports and Services Descriptions Note:

Service Array: Mental Health Medicaid Specialty Supports and Services Descriptions Note: Service Array: Mental Health Medicaid Specialty Supports and Services Descriptions Note: If you are a Medicaid beneficiary and have a serious mental illness, or serious emotional disturbance, or developmental

More information

SUMMARY OF BENEFITS. Kalos Health Gold Plus HMO-SNP H

SUMMARY OF BENEFITS. Kalos Health Gold Plus HMO-SNP H 2424 Niagara Falls Blvd. Niagara Falls, NY 14304 1-800-399-1954 (TTY 711) www.kaloshealth.org SUMMARY OF BENEFITS Kalos Health Gold Plus HMO-SNP H3227-001 This is a summary of drug and health services

More information

CERTIFICATE OF COVERAGE. Healthy Michigan Plan

CERTIFICATE OF COVERAGE. Healthy Michigan Plan CERTIFICATE OF COVERAGE Healthy Michigan Plan Table of Contents NONDISCRIMINATION NOTICE... i ARTICLE I. TOTAL HEALTH CARE, INC... 1 ARTICLE II. DEFINITIONS... 1-3 ARTICLE III. ELIGIBILITY AND ENROLLMENT...

More information

Medicare Advantage Plans True Blue Special Needs Plan (HMO SNP) Member Handbook. Form No (09-16) H1350_009_MK17081

Medicare Advantage Plans True Blue Special Needs Plan (HMO SNP) Member Handbook. Form No (09-16) H1350_009_MK17081 Medicare Advantage Plans True Blue Special Needs Plan (HMO SNP) Member Handbook H1350_009_MK17081 Form No. 16-560 (09-16) True Blue Special Needs Plan (HMO SNP) is a health plan with a Medicare and Idaho

More information

Affordable Care Act Section 1557 Nondiscrimination Policy

Affordable Care Act Section 1557 Nondiscrimination Policy Affordable Care Act Section 1557 Nondiscrimination Policy 1. Nondiscrimination Notice and Accessibility Requirements. [Astoria Skilled Nursing and Rehabilitation] will take reasonable steps to ensure that

More information

2018 Summary of Benefits

2018 Summary of Benefits 2018 Summary of Benefits Medicare Advantage Plans California Los Angeles H5087 Plan 001 1/1/2018 12/31/18 Easy Choice Freedom Plan (HMO SNP) H5087_WCM_03321E WellCare 2017 CA8RMRSOB03321E_0001 Summary

More information

PEBP Participants YOUR HMO PLAN. State of Nevada. Keeping it simple Southern Nevada. Health Plan of Nevada

PEBP Participants YOUR HMO PLAN. State of Nevada. Keeping it simple Southern Nevada. Health Plan of Nevada YOUR HMO PLAN Keeping it simple Southern Nevada Health Plan of Nevada State of Nevada PEBP Participants 2 Health Plan of Nevada has been serving Nevadans for over 35 years. We have a special connection

More information

AETNA BETTER HEALTH OF FLORIDA

AETNA BETTER HEALTH OF FLORIDA AETNA BETTER HEALTH OF FLORIDA Summer 2017 Top allergens Here s a list of common allergens and how to avoid them this season. Indoors Cat dander. You can try bathing your cat once a week or using pet wipes.

More information

H9869_2018_16700_PHP_FIDAIDD_SummaryofBenefits Approved

H9869_2018_16700_PHP_FIDAIDD_SummaryofBenefits Approved H9869_2018_16700_PHP_FIDAIDD_SummaryofBenefits Approved H9869_2018_16700_PHP_FIDA-IDD_SummaryBenefits Approved PHP Care Complete FIDA-IDD (Medicare-Medicaid) Plan: Summary of Benefits This is a summary

More information

Request for Redetermination of Medicare Prescription Drug Denial

Request for Redetermination of Medicare Prescription Drug Denial Request for Redetermination of Medicare Prescription Drug Denial Because we Blue Cross Medicare Advantage Dual Care (HMO SNP) SM denied your request for coverage of (or payment for) a prescription drug,

More information

Resident handbook Indiana Comprehensive Care Facility Elkhart Mishawaka Plymouth South Bend sjmed.com TSLC-Admin-ResHandbook_06.

Resident handbook Indiana Comprehensive Care Facility Elkhart Mishawaka Plymouth South Bend sjmed.com TSLC-Admin-ResHandbook_06. Resident handbook Indiana Comprehensive Care Facility 2017-2018 Elkhart Mishawaka Plymouth South Bend sjmed.com 172040-TSLC-Admin-ResHandbook_06.17 TABLE OF CONTENTS Welcome... 1 General Information...

More information

Clinical Concepts and Conundrums in Pediatric Hospital Medicine

Clinical Concepts and Conundrums in Pediatric Hospital Medicine 7TH ANNUAL Clinical Concepts and Conundrums in Pediatric Hospital September 28, 2018 Anschutz Medical Campus Conference & Education Center 13123 E. 16th Avenue Aurora, CO Provided by Division of Pediatric

More information

2015 SUMMARY OF BENEFITS. Summary of Benefits. Elderplan Plus Long-Term Care (HMO SNP) H3347_EP16407_M

2015 SUMMARY OF BENEFITS. Summary of Benefits. Elderplan Plus Long-Term Care (HMO SNP) H3347_EP16407_M 2019 2015 SUMMARY OF BENEFITS Summary of Benefits Elderplan Plus Long-Term Care (HMO SNP) January 1, 2019 to December 31, 2019 H3347_EP16407_M SUMMARY OF BENEFITS Elderplan Plus Long Term Care (HMO SNP)

More information

AFFILIATE PROVIDER PACKET Reimbursement Requirements

AFFILIATE PROVIDER PACKET Reimbursement Requirements 9239 W. Center Road, Suite 201 Omaha, NE 68124-1900 402.354.8000 or 800.801.4182 Fax: 402.354.8046 www.bestcareeap.org AFFILIATE PROVIDER PACKET Reimbursement Requirements In order to fulfill our reporting

More information

Amendment Sheet to the Health Net Cal MediConnect Plan (Medicare-Medicaid Plan) 2017 Evidence of Coverage/Member Handbook

Amendment Sheet to the Health Net Cal MediConnect Plan (Medicare-Medicaid Plan) 2017 Evidence of Coverage/Member Handbook Amendment Sheet to the Health Net Cal MediConnect Plan (Medicare-Medicaid Plan) 2017 Evidence of Coverage/Member Handbook November 2017 Dear Member, This is important information on changes in your Health

More information

Please carefully read and complete the following information before signing and dating this disenrollment form:

Please carefully read and complete the following information before signing and dating this disenrollment form: Health Net Medicare Advantage Plans Disenrollment Form If you request disenrollment, you must continue to get all medical care from Health Net until the effective date of disenrollment. Contact us to verify

More information

2018 Summary of Benefits

2018 Summary of Benefits 2018 Summary of Benefits Medicare Advantage Plans Florida Miami-Dade H1032 Plan 170 1/1/2018 12/31/18 WellCare Access (HMO SNP) H1032_WCM_03324E WellCare 2017 FL8WMRSOB03324E_0170 Summary of Benefits January

More information

Understanding the Grievances and Appeals Process for Medicaid Enrollees

Understanding the Grievances and Appeals Process for Medicaid Enrollees Understanding the Grievances and Appeals Process for Medicaid Enrollees The Detroit Wayne Mental Health Authority (Authority) cares about you and the quality of services and supports that you receive.

More information

Patient Resource Guide

Patient Resource Guide Patient Resource Guide Welcome Table of contents Preparing for your appointment 4 Useful phone numbers 6 Amenities 8 Getting to SCCA 10 Clinical services 16 Housing 22 Billing and financial resources 24

More information

Introducing the NEW rmhp.org

Introducing the NEW rmhp.org Winter 2016 Provider Edition Introducing the NEW rmhp.org RMHP is excited to announce that we have launched our redesigned rmhp.org to provide a better experience for our Members and valued partners. While

More information

Your TRS-ActiveCare 2 Plan. resource guide Plan benefits, programs and services for better health, more savings

Your TRS-ActiveCare 2 Plan. resource guide Plan benefits, programs and services for better health, more savings 1 Your 2017 2018 TRS-ActiveCare 2 Plan resource guide Plan benefits, programs and services for better health, more savings 2 GET TO KNOW TRS-ACTIVECARE 2 Your TRS-ActiveCare 2 plan works for you and your

More information

Value-Added Services. STAR and CHIP. Blue Cross and Blue Shield of Texas. Customer Service TTY bcbstx.com/star bcbstx.

Value-Added Services. STAR and CHIP. Blue Cross and Blue Shield of Texas. Customer Service TTY bcbstx.com/star bcbstx. Blue Cross and Blue Shield of Texas STAR and CHIP Value-Added Services Customer Service 1-888-657-6061 TTY 7-1-1 bcbstx.com/star bcbstx.com/chip Blue Cross and Blue Shield of Texas, a Division of Health

More information

Your TRS-ActiveCare Select Whole Health Plan. resource guide Plan benefits, programs and services for better health, more savings

Your TRS-ActiveCare Select Whole Health Plan. resource guide Plan benefits, programs and services for better health, more savings 1 Your 2017 2018 TRS-ActiveCare Select Whole Health Plan resource guide Plan benefits, programs and services for better health, more savings 2 GET TO KNOW TRS-ACTIVECARE SELECT WHOLE HEALTH Your TRS-ActiveCare

More information

2019 Health Net Seniority Plus Amber I (HMO SNP) H0562: 055 Fresno, Kern, Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Francisco

2019 Health Net Seniority Plus Amber I (HMO SNP) H0562: 055 Fresno, Kern, Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Francisco 2019 Health Net Seniority Plus Amber I (HMO SNP) H0562: 055 Fresno, Kern, Los Angeles, Orange, Riverside, San Bernardino, San Diego, San Francisco and Tulare Counties, CA H0562_19_7837SB_055_M_Accepted

More information

Internship Opportunities

Internship Opportunities Internship Opportunities Mission Statement The Harrisonburg-Rockingham Community Services Board provides services that promote dignity, recovery, and the highest possible level of participation in work,

More information

QUALITY CARE QUARTERLY

QUALITY CARE QUARTERLY QUALITY CARE QUARTERLY Spring 2017 - Volume 1 Your Guide to Programs and Rewards Featuring A Message From our Chief Medical Officer, Dr. Andrea Willis Readmission and Patients with Behavioral Health Needs

More information

lifestyle health happiness Issue 2 I 2018

lifestyle health happiness Issue 2 I 2018 Sunflower lifestyle health happiness Issue 2 I 2018 H9870_ADVG001583 Welcome to the Passport Advantage Newsletter Healthy Living Importance of the Annual Doctor Visit Letter from the Editor Hello Members,

More information

Member Handbook. HealthChoices Allegheny County

Member Handbook. HealthChoices Allegheny County Member Handbook HealthChoices Allegheny County Contents Welcome to Community Care! 3 About Community Care 6 Behavioral Health Services for HealthChoices Members 9 Getting Help 11 Your Rights and Responsibilities

More information

MICHIGAN DEPARTMENT OF HEALTH AND HUMAN SERVICES NOTICE OF PROPOSED POLICY

MICHIGAN DEPARTMENT OF HEALTH AND HUMAN SERVICES NOTICE OF PROPOSED POLICY MICHIGAN DEPARTMENT OF HEALTH AND HUMAN SERVICES NOTICE OF PROPOSED POLICY Public Act 280 of 1939, as amended, and consultation guidelines for Medicaid policy provide an opportunity to review proposed

More information

MEDICARE HEALTH ADVANTAGE PLAN (HMO SNP)

MEDICARE HEALTH ADVANTAGE PLAN (HMO SNP) H2168_MKT19-05_M Accepted MEDICARE HEALTH ADVANTAGE PLAN (HMO SNP) Summary of January 1, 2019 December 31, 2019 VillageCareMAX Medicare Health Advantage (HMO SNP): Summary of H2168_MKT19-05_M Accepted

More information

2018 Summary of Benefits

2018 Summary of Benefits 2018 Summary of Benefits Medicare Advantage Plans New York Bronx, Kings, Nassau, New York, Queens, Richmond H3361 Plan 109 1/1/2018 12/31/18 WellCare Access (HMO SNP) H3361_WCM_03340E WellCare 2017 NY8NMRSOB03340E_0109

More information

SUMMARY OF BENEFITS. January 1, 2018 December 31, 2018

SUMMARY OF BENEFITS. January 1, 2018 December 31, 2018 SUMMARY OF BENEFITS January 1, 2018 December 31, 2018 Cigna-HealthSpring TotalCare SMS (HMO SNP) H4407 004 Our service area includes the following counties in Mississippi: Covington, Forrest, George, Hancock,

More information

Care Plus Medicare Advantage Plans True Blue Special Needs Plan (HMO-SNP)

Care Plus Medicare Advantage Plans True Blue Special Needs Plan (HMO-SNP) Care Plus Medicare Advantage Plans True Blue Special Needs Plan (HMO-SNP) True Blue Special Needs Plan (HMO-SNP) 2017 SUMMARY OF BENEFITS Serving Select Counties in Idaho H1350_009_MK17056 Accepted Form

More information

2017 Benefit Highlights

2017 Benefit Highlights Riverside County 2017 Benefit Highlights SCAN Classic (HMO) Heart First (HMO SNP) Riverside County Plan Details SCAN CLASSIC HEART FIRST Monthly Plan Premium $0 $0 Annual Plan Deductible $0 $0 Comprehensive

More information

Marin County Drug/Medi-Cal Organized Delivery System (DMC-ODS) Beneficiary Booklet

Marin County Drug/Medi-Cal Organized Delivery System (DMC-ODS) Beneficiary Booklet Marin County Drug/Medi-Cal Organized Delivery System (DMC-ODS) Beneficiary Booklet 9/2017 1 P a g e Spanish (Español) - ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia

More information

Annual Notice of Changes for 2019

Annual Notice of Changes for 2019 Kaiser Permanente Senior Advantage Medicare Medi-Cal Plan North (HMO SNP) offered by Kaiser Foundation Health Plan, Inc., Northern California Region Annual Notice of Changes for 2019 You are currently

More information

Current Status: Active PolicyStat ID: Appropriate Professionals for Utilization Management Decision Making POLICY

Current Status: Active PolicyStat ID: Appropriate Professionals for Utilization Management Decision Making POLICY Current Status: Active PolicyStat ID: 2396776 Origination: 04/2017 Last Approved: 04/2017 Last Revised: 04/2017 Next Review: 04/2018 Owner: Jacquelyn Summerlin Policy Area: Utilization Management References:

More information

See surgical services below. Copayment waived if admitted to hospital. PCP referral required. Referral required to see specialist

See surgical services below. Copayment waived if admitted to hospital. PCP referral required. Referral required to see specialist SUMMARY OF BENEFITS EmblemHealth Healthy NY Gold [PHNYG1502] / [MH001054] COST-SHARING COMMENTS / LIMITATIONS IN-NETWORK Deductible Applies to hospital, medical, Individual dental and vision $600 per Family

More information

SUMMARY OF BENEFITS. EmblemHealth Silver Value [PHSVSA010] COST-SHARING COMMENTS / LIMITATIONS IN-NETWORK Deductible

SUMMARY OF BENEFITS. EmblemHealth Silver Value [PHSVSA010] COST-SHARING COMMENTS / LIMITATIONS IN-NETWORK Deductible SUMMARY OF BENEFITS EmblemHealth Silver Value [PHSVSA010] COST-SHARING COMMENTS / LIMITATIONS IN-NETWORK Deductible Applies to hospital, medical and pharmacy Individual Family $5,800 per $11,600 per Prescription

More information