MEDICARE & MEDICARE-MEDICAID DRUG COVERAGE DECISION REQUEST This form may be sent to us by mail or fax:
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1 MEDICARE & MEDICARE-MEDICAID DRUG COVERAGE DECISION REQUEST This form may be sent to us by mail or fax: Address: Fax Number: Health Net Attn: Prior Authorization PO Box Rancho Cordova, CA You may also ask us for a coverage determination by phone at , TTY: 711, 8:00 a.m. - 8:00 p.m., 7 days a week or through our website at Who May Make a Request: Your doctor or other provider can ask for a coverage decision on your behalf. You can name another person to act as your representative to ask for a coverage decision. If you want a friend, relative, or other person to be your representative, call Member Services and ask for the Appointment of Representative form. You can also get the form on the Medicare website at The form will give the person permission to act for you. You must give us a copy of the signed form. Member Information Member Name Date of Birth Address City State Zip Code Phone Member ID # Complete the section below ONLY if you are not the member or prescriber: Requestor s Name Relationship to Member Address City State Zip Code Phone For requests made by someone other than the member or the prescriber: Attach proof that you can represent the member (a completed Authorization of Representation Form CMS-1696 or a written equivalent). For more information on appointing a representative, contact Member Services or Medicare. Material ID # Y0035_2014_0542 (H0351, H0562, H5439, H5520, H6815, EG) CMS Accepted H3237_2014_0542 CMS Accepted
2 Name of drug you are requesting (if known, include strength and quantity requested per month): Type of Request I need a drug that is not on the Drug List (formulary exception).* I have been using a drug that was on the Drug List, but is being removed or was removed during the plan year (formulary exception).* I need prior approval for a drug.* I need an exception to the requirement that I try another drug before I get the drug prescribed for me (formulary exception).* I need an exception to the plan s limit on the number of pills (quantity limit) I can get (formulary exception).* My plan charges a higher copay for this drug than it charges for another drug that treats my condition. I want to pay the lower copay. (tiering exception).* I am using a drug that is being moved to or was moved to a higher copay tier (tiering exception).* *NOTE: Your prescriber MUST provide a statement supporting your request for a formulary or tiering exception. Prior approval or other coverage requests may require a supporting statement. Your prescriber may use the attached Supporting Information for an Exception Request or Prior Authorization. Additional information we should consider (attach any supporting documents): Important Note: Fast Decisions Medi-Cal coverage requests are processed within 24 hours or 1 business day. Standard requests for Part D drugs are processed within 72 hours. Urgent (fast) requests for Part D drugs are processed within 24 hours. If you or your prescriber think your health may be harmed if you have to wait 72 hours for a decision, you can ask for a fast exception. If your prescriber supports your request, we will give you a decision within 24 hours of receiving your prescriber s supporting statement. You cannot ask for a fast decision if you are asking us to pay you back for a drug you already received.
3 CHECK THIS BOX IF YOU THINK YOU NEED A DECISION WITHIN 24 HOURS (attach your prescriber s supporting statement to this request). Signature of person requesting the coverage decision (the member, or the prescriber or representative): Date: For Providers Only: Supporting Information for an Exception Request or Prior Authorization FORMULARY and TIERING EXCEPTION requests cannot be processed without a prescriber s supporting statement. PRIOR AUTHORIZATION requests may require supporting information. REQUEST FOR EXPEDITED REVIEW: By checking this box and signing below, I certify that applying the 72 hour standard review timeframe for a Medicare Part D drug may seriously jeopardize the life or health of the enrollee or the enrollee s ability to regain maximum function. Note: Requests for Medi-Cal covered drugs are processed within 24 hours or 1 business day Prescriber Information Name Address City State Zip Code Office Phone Fax Prescriber s Signature Date Diagnosis and Medical Information Medication: Strength and Route of Administration: Frequency: New Prescription OR Date Therapy Initiated: Expected Length of Therapy: Quantity: Height/Weight: Drug Allergies: Diagnosis: Rationale for Request Alternate drug(s) contraindicated or previously tried, but with adverse outcome, e.g., toxicity, allergy, or therapeutic failure [Specify below: (1) Drug(s) contraindicated or tried; (2) adverse outcome for each; (3) if therapeutic failure, length of therapy on each drug(s)] Patient is stable on current drug(s); high risk of significant adverse clinical outcome with medication change [Specify below: Anticipated significant adverse clinical outcome] Medical need for different dosage form and/or higher dosage [Specify below: (1) Dosage form(s) and/or dosage(s) tried; (2) explain medical reason]
4 Request for formulary tier exception [Specify below: (1) Formulary or preferred drugs contraindicated or tried and failed, or tried and not as effective as requested drug; (2) if therapeutic failure, length of therapy on each drug and adverse outcome; (3) if not as effective, length of therapy on each drug and outcome] Other (explain below) Required Explanation: Health Net has a contract with Medicare to offer HMO, PPO and HMO SNP plans. Health Net has a contract with Medicare and the state Medicaid program to offer HMO SNP coordinated care plans. Enrollment in a Health Net Medicare Advantage plan depends on contract renewal. Health Net complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Health Net does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. Health Net: Provides free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, accessible electronic formats, other formats). Provides free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages. If you need these services, contact Health Net's Customer Contact Center at: Arizona: (TTY: 711), 8:00 a.m. to 8:00 p.m., Mountain Time, seven days a week. California: (TTY: 711), 8:00 a.m. to 8:00 p.m., Pacific Time, seven days a week. Oregon: (TTY: 711), 8:00 a.m. to 8:00 p.m., Pacific Time, seven days a week. If you believe that Health Net has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance by calling the number above and telling them you need help filing a grievance; Health Net's Customer Contact Center is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201, , (TDD: ). Complaint forms are available at Spanish:
5 ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (Arizona), (California), (Oregon) (TTY: 711). Chinese Mandarin: 注意 : 如果您使用繁體中文, 您可以免費獲得語言援助服務 請致電 (Arizona), (California), (Oregon) (TTY: 711) Chinese Cantonese: 注意 : 如果您說英文, 您可獲得免費的語言協助服務 請致電 (Arizona), (California), (Oregon)( 聽障專線 :711) Tagalog: PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa (Arizona), (California), (Oregon) (TTY: 711). French: ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le (Arizona), (California), (Oregon) (ATS :711). Vietnamese: CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số German: ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: (Arizona), (California), (Oregon) (TTY: 711). Korean: 주의 : 한국어를사용하시는경우, 언어지원서비스를무료로이용하실수있습니다 (Arizona), (California), (Oregon) (TTY: 711) 번으로전화해주십시오. Russian: ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните (Arizona), (California), (Oregon) (телетайп: 711). Arabic: ب رقم اتص ل.بالمج ان ل ك تتواف ر اللغوي ة المس اعدة خدمات ف إن اللغ ة اذك ر تتح دث كن ت إذا :ملحوظ ة.( (California), (Arizona), :والبك م الص م ھ اتف رق م) (711) (Oregon) Hindi: य न द: यद आप हद ब लत ह त आपक लए म त म भ ष सह यत स व ए उपल ध ह (Arizona), (California), (Oregon) (TTY: 711) पर क ल कर
6 Italian: ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero (Arizona), (California), (Oregon) (TTY: 711). Portugués: ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para French Creole: ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele Polish: UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer Japanese: 注意事項 : 日本語を話される場合 無料の言語支援をご利用いただけます (Arizona), (California), (Oregon) (TTY: 711) まで お電話にてご連絡ください Navajo:
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