Nonlicensed Orientation Self Directed Learning Post Test. Name: Employee #:

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1 Nonlicensed Orientation Self Directed Learning Post Test Name: Employee #: Date: 1. Delegation is defined as a) Instructing another person to complete a task. b) Authorizing another person to complete a task in which they are competent to perform. c) Assigning the care of a group of patients to an individual or team. 2. Which of the following is a limitation of the nonlicensed role? Mark all that apply Receiving a physicians order Supervising another nonlicensed assistant Performing an FSBS Telling a patients family member that they can use Aloe Vera gel on a sunburn Assisting with ambulation 3. Professional appearance includes all of the following except? a) Covered tattoos b) Wearing your name badge c) Good hygiene d) Wearing a clean, wrinkled uniform 4. When patients are admitted to the hospital they have certain rights. These rights include with of the following? Mark all that apply Respectful care Privacy Cannot refuse medical treatment once they are admitted Are responsible for their personal belongings The right to smoke in their room as long as they are in a private room Be informed of their healthcare requirements upon discharge 5. Integris health believes that we should create a culture where we treat each other and the people we serve as welcomed guests. 6. Which of the following are methods that the staff can do to demonstrate a positive image? a) Have a positive attitude b) Treat others with respect and dignity c) Use goo elevator manners

2 7. By anticipating the wants and needs of our customers we are able to demonstrate that we understand the needs of our customers. 8. Communication is defined as. a) An exchange of information between people b) What occurs when people talk to one another c) Can only be done verbally 9. Which of the following are barriers to communication? a) Language b) Culture c) Environment 10. To be a good communicator you need to be a good listener 11. DUC s criteria consists of changes in vital signs, oxygen saturation and levels of consciousness. 12. Rapid assessment teams (RAT) were created to. a) To help staff nurses with the care of their patients b) To prevent deaths in patients outside the ICU c) Because it is an IHI initiative 13. The goal of the RAT teams include. a) Improve treatment time b) Improve communication between caregivers c) Decrease code blues and patient mortality 14. To call a code blue the staff should dial *911 from the patients room. 15. Patients can be placed in isolation anytime they have a positive culture of a resistant organism.

3 16. Personal Protective Equipment (PPE) include a) Mask b) Gloves c) Gown d) Goggles e) Hair and shoe coverings f) All of the above 17. Standard precautions should be used when coming in contact with a) Patients with MRSA b) Open draining wounds c) Patients with chickenpox d) Patients with the flu 18. Hands should be washed for how long when using soap and water? a) 40 seconds b) 30 seconds c) 20 seconds d) 15 seconds 19. When using alcohol foam you should rub your hands together a) For 1 minute b) For 30 seconds c) For 15 seconds d) Until hands are dry 20. Match the disease with the type of isolation you should use a) Contact Flu b) Airborne RSV c) Droplet MRSA TB Chickenpox Pneumonia C. Difficile 21. The major cause of deaths 100 years ago was a) Lung cancer b) Stroke c) Pneumonia d) Heart disease 22. Most Americans die in the hospital however, most say they want to die at home

4 23. Palliative care s goal is to relieve pain and suffering while improving the patient s quality of life 24. Non-verbal cues that a patient is in pain include a) Moaning b) Restlessness c) Changes in vital signs Mrs. Ohno was admitted to your unit 3 days ago with a broken hip. She had fallen at home and laid in her kitchen for 4 hours before her daughter Lisa Imhere found her mother. Lisa has visited everyday and has spoken with the physician and social worker about her mother s care. Susie Sunshine is her other daughter who lives in California. Lisa has realized for sometime that a time would come when her mother would no longer be able to stay by herself. However Susie has not been home for the last 2 years. Susie calls today to check on her mothers condition. The phone rings and you answer by saying This is Mary on 12th floor how may I help you? The caller says I want to know how my mother is doing. 25. How would you respond? Susie Sunshine has flown in from California to see her mother. It is 9:30 and Susie wants to know why her mother has not had a bath for two days? 26. How do you respond/what would you do?

5 Susie stops you in the hallway and in a loud voice she tells you that she is not happy with her mother s care. What kind of place is this? I would not put my dog in here I don t care how good my sister says you are 27. What would you do immediately? 28. Why do you think Susie is acting this way? Mr. A has been admitted to your unit for a cardiac work up. He is a partner in A to Z law office. He has a history of smoking 2 packs day and has a scotch and water every evening. You are helping to pass trays. When you enter Mr. A s room with his tray he says in a loud gruff voice Listen hon I am not wanting to be disturbed from 9:30 till 1:00 I have a conference call and my paralegal is coming up to work on some briefs. Could you deliver a pot of coffee around 10:00. Oh and I am going to need some note pads and ink pens 29. How does his statement make you feel? How would you respond? 30. How do you plan to take care of him for the next 12 hours?

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