Richmond ADA Action Items Checklist for Emergency Management & Shelter Operations

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Silas Morris
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1 Richmond ADA Checklist for Emergency Management & Shelter Operations 1. NEEDS ASSESSMENT: 1.1 Planning 1.2 Planning Research and review federal, state and county requirements on ADA issues Research Best Practices (Hurrican Katrina, etc.) Review Requirements Download Action Plans, build resources 1.3 Planning Discuss concerns with City Manager, Attorney Build Collarborative Plans 1.4 Planning Research and meet with other agencies doing similar ADA planning improvement work Meet and discuss efforts, successs, etc. 1.5 Planning 1.6 Planning Identify major disabilities in the City/region and agencies/caregivers that serve them Develop and conduct a needs assessment of PWD/E identified 1.7 Planning Identify any gaps in emergency planning efforts 1.8 Planning 1.9 Planning Identify and engage key PWD/E agencies and develop working group for planning inclusion Set up Funtional Needs Work Group meetings for PWD/E agencies, caregivers and resource agencies to 1.10 Planning Assess planning and response needs. Develop resource list Develop & distribute survey of areas of concern Identify and list gaps assign tasks completion Identify, list and invite to Work Shop, meetings, etc. Develop meeting schedule, workgroups Review and revise EOP's 1.11 Planning 1.12 Planning Coordinate efforts with other agencies for collaborative efforts, continued improvement Change terminology in EOP, Annex, this checklist and any subsequent documents to PWD/E (People with Disabilities/Elderly) vs Special Needs, Functional Needs, Vulnerable Populations, etc. Share work, resources, etc. Share work, resources, etc. *ARC- American Red Cross, CBO-Community Based Organization, EOC- Emergency Operations Center, EOP- Emergency Operations Plan, PWD/E - People with Disabilities/Elderly Work Group Richmond ADA Checklist for Emergency Management & Shelter Operations 1 of 12

2 2. SHELTER FACILITIES OPERATION FUNCTIONAL USEAGE ITEMS: Reference ADA Checklist for Emergency Shelters 2.1 Shelter Accessibility 2.1a Shelter Access 2.1b Shelter Access 2.1c Shelter Access 2.1d Shelter Access Survey primary and alternative emergency shelters to determine existence of ADA accessible compliance to include: Street parking, walkways, ramps, passenger drop off areas, parking, paths of travel, doors and hardware, fire alarms, pull stations, fire extinguisher placement, assistive listening devices, signage, restrooms and kitchens, manual work abouts, showers, seating, surfaces, alarm signlas (visual and audio) light fixture switch placement, water fountains and play structures. Auditorium Center survey of items in #12 above Shield Reid Community Center survey of items in #12 above Martin Luther King Community Center survey of items in #12 above Booker T. Anderson Center survey of items in #12 above Survey accessibility of shelters according to ADA guidelines and report status of shelter ADA accessibility to City Attorney/HR Risk Management 2.1e Shelter Access Parchester Community Center survey of items in #12 above *ARC- American Red Cross, CBO-Community Based Organization, EOC- Emergency Operations Center, EOP- Emergency Operations Plan, PWD/E - People with Disabilities/Elderly Work Group 2 of 12

3 Richmond ADA Checklist for Emergency Management & Shelter Operations 2. SHELTER FACILITIES OPERATION FUNCTIONAL USEAGE ITEMS: cont. 2.1f Shelter Access Richmond Recreation Complex survey of items in #12 above 2.1g Shelter Access Richmond Child Care Center survey of items in #12 above 2.1f Shelter Access Crescent Park Childrens Center survey of items in #12 above 2.1g Shelter Access Annex Senior Center survey of items in #12 above 2.1h Shelter Access May Valley Community Center survey of items in #12 above 2.1i Shelter Access 2.2 Shelter Amenities Point Richmond Community Center survey of items in #12 above Provide emergency shelter amenites for PWD/E including: back up generators, refridgerators. back up power, manual work arounds for power needs, and personal care assistance request. *ARC- American Red Cross, CBO-Community Based Organization, EOC- Emergency Operations Center, EOP- Emergency Operations Plan, PWD/E - People with Disabilities/Elderly Work Group Richmond ADA Checklist for Emergency Management & Shelter Operations 3 of 12

4 2. SHELTER FACILITIES OPERATION FUNCTIONAL USEAGE ITEMS: cont. a survey and report on needs assessment of our community PWD/E to include: 1) ID Disability related needs, 2) Make advance arrangementes, 3) Incorporate in 2.3 Advanced PlanninEOP Develop, implement and document survey results to incorporate in meeting action items and EOP Continue to assess PWD/E needs assessment 2.4 Advance Planningwith surveys and public outreach Ongoing surveys and reports from outreach Ensure that plans contain policies and procedures address compliance with ADA 2.5 Advance Planningcompliance Update EOP Care & Develop written procedures to ensure regular input from PWD/E and organizations with disability expertise in all phases of emergency 2.6 Advance Planningplanning (sheltering, medical, etc) Make changes to Mass Care & Shelter Annex 2.7 Advance Planningfor PWD/E (formerly FN Annex) Develop protocol to obtain PWD/E input, advise and assistance Make changes to Annex review with PWD/E and EOC/EOP Committee, City Council for adoption Research possilbity of using PAL building at 2.8 Advance Planning23rd and McDonald as an emerency shelter Obtain approval and add to the Shelter List with ARC SOU, EOP and Annex *ARC- American Red Cross, CBO-Community Based Organization, EOC- Emergency Operations Center, EOP- Emergency Operations Plan, PWD/E - People with Disabilites/Elderly Work Group Richmond ADA Checklist for Emergency Management & Shelter Operations 3. SHELTER PLANS AND PROCEDURES PLANNING EFFORTS: 4 of 12

5 3.1 Personal Care Assistance Ensure that plans include protocol and resources for requesting personal care assistance to dependent person when needed Add to EOP Care & 3.2 Medical Shelters 3.3 Plan for families Ensure that plans include protocol & resources to request trained medical staff & volunteers Ensure that plans support family staying together Add toeop Care & Add to EOP Care & 3.4 Services Animals Ensure that plans include protocol and resources for assistance for services animals accompany persons with disability (feeding, hygiene, exercising animals, etc.) Add to EOP Care & Review w/ PSD/E Work Group 3.5 Kitchen/Food Access 3.6 Effective Communications Ensure that plans allow persons with medical restrictions access to food and beverages as needed Develop a process in the EOP for obtaining resources for an effective means of communications for the Deaf and Hoh (TTY, videophones, interpreters, Sidekicks, etc) review w/ PWD/E review w/ PWD/E Effective Communications Effective Communications Develop a process in the EOP for obtaining resources for effective means of communications for the blind or low vision (Braille, large print, assistants, etc.) Ensure that plans cover a process for obtaining resources for effective means of communications for the non-english speaking. review w/ PWD/E review w/ PWD/E *ARC- American Red Cross, CBO-Community Based Organization, EOC- Emergency Operations Center, EOP- Emergency Operations Plan, PWD/E - People with Disabilites/Elderly Work Group Richmond ADA Checklist for Emergency Management & Shelter Operations 3. SHELTER PLANS AND PROCEDURES PLANNING EFFORTS cont. 3.9 Emergency Medical Develop a process in the EOP to include for priority use of available power (refrigeration of medications, other life-sustaining equipment powered by electricity) 5 of 12

6 3.10 Transition Plans 3.11 Transition Plans Develop plans to cover procedures and resources that address reasonable assistance for people with disabilities to find appropriate housing before leaving emergency shelter Develop a plan to include procedures and resources for identification of available temporary housing resources (hotels, etc) Plans 3.13 Plans Research possibility of resources and procedures for people with disabilities to request and receive special cots or beds if available; and durable medical equipment and medication in shelters Research possibility of resources and plans to cover having a variety of foods/beverages available where possible shelters for people w/ dietary restrictions (diabetes, severe allergies, etc) Research, develop procedures, add to Checklist Research, and develop procedures and resources list;, add procedures to Care & Shelter Checklist 3.14 Plans Add EOP Critical Facilities List to Annex Cut and paste Effective Add California Relay Service and ASL Add information to 3.15 Communications Intrepreters to Checklists Annex and COR Lists 3.16 Plans & Communicaitons Designate one "FN Coordinator" for the City of Richmond and add postion and checklist to Annex Add information to Annex and COR Lists 3.17 Shelter List Update Shelter List in Annex - renumber Re-number 3.18 Transition Plans Attache Transition Plan Timetable as Attachment G to the Annex Add information to Annex and COR Lists 3.19 Annex Add PWD/E Workgroup Agency names to NGO List on Annex Add information to Annex *ARC- American Red Cross, CBO-Community Based Organization, EOC- Emergency Operations Center, EOP- Emergency Operations Plan, PWD/E - People with Disabilites/Elderly Work Group 6 of 12

7 Richmond ADA Checklist for Emergency Management & Shelter Operations 4. RESOURCES, PROCEDURES FORMS INSIDE THE EMERGENCY SHELTERS: Addendum 1 Title II Checklist 4.1 Materials Develop list of informational materials routinely handed out at emergency shelters & make available in alternative formats (Braille, large print) Check with ARC 4.2 Plans 4.3 Plans 4.4 Plans 4.5 Plans 4.6 Plans Ensure that plans include shelter staff and/or volunteers request assistance to for people blind/low vision Develop procedures for making stress free zones in shelters available on a priority basis to people whose disabilities are aggravated by stress Devlop plan to share, revise and distribute SOP's Ensure that Care & Shelter plans address emergency shelter eligibility policies and procedures to ensure that people with disabilities are housed at "mass care" shelters unless they are medically fragile Ensure that "mass care" shelter procedures address shelter staff and volunteers do not turn away people with disabilities who may need assistance with activities of daily living even though their personal assistants are not with them Check with ARC Develop SOP with ARC, add to EOP and distribute Obtain procedures from ARC; Add to Care & Shelter Checklist Review w/ PWD/E *ARC- American Red Cross, CBO-Community Based Organization, EOC- Emergency Operations Center, EOP- Emergency Operations Plan, PWD/E - People with Disabilites/Elderly Work Group 7 of 12

8 Richmond ADA Checklist for Emergency Management & Shelter Operations 4. RESOURCES, PROCEDURES FORMS INSIDE THE EMERGENCY SHELTERS: Addendum 1 Title II Checklist 4.7 Plans 4.8 Plans 4.9 Plans 4.10 Plans Ensure that Care & addresses need for staff to request safe care of special needs appropriate assistance (eating, dressing, and personal hygiene, transferring wheelchair) Develop plans to ensure that persons are not separated from their service animals Develop agreements with CCC Animal Services for food, water and a receptable and plastic bags for the disposal of service animal waste are available at the shelter Ensure that Care & addresses allowing service animals outside for relief without unnecessary delays for security screening upon re-entry without endangering facilities Develop MOU and Research possibilities, available protocols, resources, procedures, etc. 5. MEDICAL PLANNING AND SOCIAL SERVICES: 5.1 Medical Planning & Social Services Develop agreements with CCC Health Services for medical assistance, staffing, plans medication and supplies provided Meet and develop plans and agreements, include in Shelter Ops Checklist 5.2 Medical Planning & Social Services Research plans to ensure that benefit programs are accessible to people with disabilities Evaluate SOU's w/ ARC & CCC HS application process are provided to persons 5.3 Medical Planning & Social Services Ensure that the shelter and benefit application process does not exclude people with disabilities Evaluate SOU's w/ ARC & CCC HS application process are provided to persons *ARC- American Red Cross, CBO-Community Based Organization, EOC- Emergency Operations Center, EOP- Emergency Operations Plan, PWD/E - People with Disabilites/Elderly Work Group Richmond ADA Checklist for Emergency Management & Shelter Operations 8 of 12

9 5. MEDICAL PLANNING AND SOCIAL SERVICES: 5.4 Medical Planning & Social Services Research Durabale medical equipment lists and add to EOP Logistics Resource List as well as Annex and ARC SOU Evaluate SOU's w/ ARC & CCC HS application process and update all with EOP 6. TRAINING: 6.1 Training 6.2 Training Develop and schedule training for Shelter Operations Management Training for Shelter Staff (Emergency planners, responders, staff, volunteers, shelter staff, etc.) Research, schedule and maintain training for shelter staff to increase awareness on Communicating with PWD/E esp Deaf/Hoh, blind Review/revise curriculum, schedule, maintain training lists Schedule training 6.3 Training 6.4 Training Develop and schedule training for transitioning PWD/E into temporary housing after leaving shelter for EOC and shelter staff Research and schedule training for transportation special assistance in evacuating PWD/E Work with State OES Offer FAST Training 6.5 Training Ensure that plans address resources for requesting personal care assistants as needed (eating, dressing, hygiene, wheelchair) Yes- County Health Services with ARC 6.7 Evacuation Planning Develop procedures to ensure use of all available methods of providing prompt alert notification to persons who are Deaf and Hoh Develop procedures and train staff *ARC- American Red Cross, CBO-Community Based Organization, EOC- Emergency Operations Center, EOP- Emergency Operations Plan, PWD/E - People with Disabilites/Elderly Work Group Richmond ADA Checklist for Emergency Management & Shelter Operations 9 of 12

10 6. TRAINING: 6.8 FAST Training Research FAST Training available across State, schedule training for all Shelter Ops Training Develop training schedule, host or coordinate training, registration, etc. 6.9 First Responder Tips Training Purchase more First Responders Tips and schedule training/distribution with PD and FD Purchase adtl for new employees, coordinate delivery training 7. EMERGENCY NOTIFICATION AND EVACUATION: 7.1 Evacuation Planning Obtain a copy of CWS written procedures from CCC SO CWS when complete to outlining all available methods of providing prompt alert notification to Deaf and Hoh Check with CCC OES CWS and add to EOP Checklist 7.2 Evacuation Planning Develop procedures to ensure use of all available methods of providing prompt alert notification to persons who are Deaf and Hoh Develop procedures and train staff 7.3 Evacuation Planning Research establishing a volunatary confidential registry for persons with disability to request individualized notification, evacuation assistance and transportaion COR will not establish. 8. TRANSPORTATION: 8.1 County Plans on Transportation 8.2 Identify Resources Obtain a copy of available County, State Federal Transportation (Evacuation) Plans Identify transportation providers in West County Request a copy of plan Develop list of providers *ARC- American Red Cross, CBO-Community Based Organization, EOC- Emergency Operations Center, EOP- Emergency Operations Plan, PWD/E - People with Disabilites/Elderly Work Group Richmond ADA Checklist for Emergency Management & Shelter Operations 10 of 12

11 8. TRANSPORTATION: Cont Work with identified transportation providers to develop resource list and MOU (include type, 8.3 Transportation numbers, availability, etc.) 8.4 Transportation Develop a list of PWD/E in COR that need transportation during an evacuation from Paratransit Users, Housing Lists, Meals on Wheels, etc. Develop and maintain list Develop and maintain list 8.5 Transportation 8.6 Transportation Ensure that plans include MOU's with transportation agencies (Paratransit, AC Transit, WestCat, taxi's etc.) to transport people with disabilities in a disaster include chair lifts, etc. Ensure that MOU's allow PWD/E ability to bring their service animals, medical equipment and family/caregiver with them? Develop and or revise MOU's Develop and/or revise procedures 8.7 Transportation Ensure that plans address tracking individuals that are evacuated Develop and/or revise procedures 8.8 Transportation Ensure that plans include MOU's with fuel supplies to fuel emergency vehicles Develop procedures 8.9 Transportation Identify business locations that store fuel Check business licenses and haz mat list to obtain fuels at gas stations *ARC- American Red Cross, CBO-Community Based Organization, EOC- Emergency Operations Center, EOP- Emergency Operations Plan, PWD/E - People with Disabilites/Elderly Work Group Richmond ADA Checklist for Emergency Management & Shelter Operations 9. PUBLIC OUTREACH 11 of 12

12 Develop People with Disabilites/Elderly Work Group People with Disabilites/Elderly Work Group Outreach to all PWD agencies and caregiver organization, hold workshops, develop list of strengths & weaknesses, areas of collaboration, develop resource list of agencies and contacts. Develop goals and objectives for 2009, set up quarterly meetings, 5 workgroups: 1) Education & Training, 2) Disaster Planning, 3) Hospital & Mass Care, 4) Site Evaluations/Shelter Operations Meet with agencies, develop goals, objectives, etc. Set up next meeting schedule, develop teams - meet with leaders on goals, scheduled yearly quarterly meetings 9.3 Coordinate efforts Coordinate efforts with other agencies Meet and confer on possible collaborative efforts 9.4 Develop Guides Update community guide Funcitional needs pages) Distribute with emergency kits 9.5 NWS Radios Distribution Distribute 65 NWS emergency broadcast radios to special needs population in Richmond Distribute to agencies *ARC- American Red Cross, CBO-Community Based Organization, EOC- Emergency Operations Center, EOP- Emergency Operations Plan, PWD/E - People with Disabilites/Elderly Work Group 12 of 12

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