Events at 28th National Forum on Quality Improvement in Health Care

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Events at 28th National Forum on Quality Improvement in Health Care December 4-7, 2016 Orlando Florida The table below lists sessions and events (beyond the keynote addresses) at the IHI National

1 Events at 28th National Forum on Quality Improvement in Health Care December 4-7, 2016 Orlando Florida The table below lists sessions and events (beyond the keynote addresses) at the IHI National Forum of potential interest to 100 Million Healthier Lives members. To learn more about 100 Million Healthier Lives and to join the movement, visit Date, Time & Location Sun 12/4 1:00-4:30 Grand Ballroom: Salon 4-6 Event (100MLives Leaders are underlined) Learning Lab L1. Achieving Equity: Readmissions and Real-World Lessons Aswita Tan-Mcgrory, Deputy Director Massachusetts General Hospital Joseph Betancourt, Director, The Disparities Solutions Center Massachusetts General Hospital Larry Weems, Hospitalist Novant Health Richard Foster, Executive Director, Catalyst for Health, South Carolina Hospital Association, 100 Million Healthier Lives Hub Leader Vince Ford, Chief Community Health Officer, Palmetto Health Matt Stiefel, Sr Director, CMI Center For Population Health, IHI Fellow Kaiser Permanente; 100 Million Healthier Lives Metrics Team Important Details Addressing readmissions while caring for an increasingly diverse population has become a significant concern for hospital leaders. Some minority populations are more likely than white populations to be readmitted within 30 days of discharge for medical conditions such as heart failure, pneumonia, and acute myocardial infarction. This session will provide guidance on how to address the barriers faced by minority populations and focus both system-wide redesign and targeted efforts at preventing readmissions.

2 Sun 12/4 1:00-4:30 Aruba/Bahamas Sun 12/4 1:00-4:30 Hall of Cities: New York/New Orleans Sun 12/4 1:00 4:30 Crystal Ballroom: Salon G Learning Lab L2. Internationally Heralded Approaches to Population Health Driven by Alaska Native/ American Indian/ Native American Communities Amy Armistad, Program Manager University of New Mexico Health Sciences Center; Project ECHO Doug Eby, Vice President of Medical Services, Southcentral Foundation Leanndra Ross, Senior Director for Organizational Development and Innovation, Southcentral Foundation Learning Lab L12. Unleashing Everyone as Change Agents for Joy, Health, and Wellbeing Hans Hartung, Consultant Respiratory Physician National Health Service Ayrshire and Arran Kate Hilton, Senior Faculty ReThink Health, 100 Million Healthier Lives Marianne McPherson, Director, 100 Million Healthier Lives Implementation, IHI Learning Lab L5. Sustainability: Who Has The Answer? Alide Chase, Consultant, LLC Beth Lilja, Chief Medical Officer Zealand University Hospital Uma Kotagal, Senior Executive Leader, Cincinnati Children's Hospital Medical Center; 100 Million Healthier Lives Learn from the nationally and internationally heralded models of the SCF Nuka System of Care (Alaska) and the ECHO Program (New Mexico). Both programs are being looked to as models to apply in primary care and community settings to improve outcomes, cost, experience, and expertise for both those giving and receiving services. Both include community driven design, team based expertise, community based structures, workforce innovations, technology optimization, and reach across thousands of miles. How do we unlock intrinsic motivations and unleash collective joy while swimming in the soup of a complex system? Bring your challenges, experiences, and insights to this un-conference session as together we uncover opportunities for lasting change for joy and meaning. Building on organizational change and social movement practices, participants will leave with practical next steps to jump-start a groundswell of leadership that enables a relationshipcentered, joyful environment. Why do some solutions to challenging patient safety problems stick and others drift away over time? Through the use of case studies, participants in this session will discuss strategies to increase sustainability, the key factors in success and failure, and known traps. Participants are encouraged to bring current change packages to the discussion. 100mlives.org 2

3 Mon 12/5 8:30 AM - 4:00 Vinoy Minicourse M25. Journey to Population Health for Health Systems Pablo Bravo, Vice President Dignity Health Soma Stout, Executive Lead for Health Improvement, IHI, 100 Million Healthier Lives Lead Tyler Norris, Vice President Total Health Kaiser Permanente, 100 Million Healthier Lives Strategic Advisor Kevin Barnett Don Berwick In this highly participatory Minicourse, health care systems transforming toward population health will assess where they are on the journey, explore key levers from working within their patient population to a total health anchor institution strategy, and learn from health care systems that have advanced on this journey. Participants will then create a practical roadmap for their own transformation. Mon 12/5 5:45 6:30 Cypress Ballroom Mon 12/5 5:00-7:00 The Courtyard Orlando Lake Buena Vista 100 Million Healthier Lives at the IHI Exhibit Booth Marianne McPherson, Director, 100 Million Healthier Lives Implementation, IHI What Counts? - Documentary Film Launch Party Opportunity for attendees to learn more about the movement! As our country grapples with the future of our healthcare system, join us for an evening of inspiration and conversation to celebrate the launch of "What Counts?" - a groundbreaking short documentary film chronicling the stories of courageous leaders who are redefining the boundaries of healthcare and blazing a trail for others with their commitment to addressing patients' most pressing basic human needs. After cocktails, appetizers and the film premiere, I hope you'll stay for an in-depth discussion with the film's featured heroes and award-winning filmmaker Nicole Newnham. 100mlives.org 3

4 Mon 12/5 6:30 8:00 Grand Ballroom 4-6 Tue 12/6 9:30 AM-10:45 AM and 11:15 AM- 12:30 Key West Equity Reception A5/B5. Catalyzing Students and Residents as Agents of Change Kate Hilton, Senior Faculty ReThink Health, 100 Million Healthier Lives Jessica Perlo, Network Director, IHI Open School, Institute for Healthcare Improvement, 100 Million Healthier Lives The reception hosted by IHI is intended to celebrate and promote efforts to address health equity. To learn more on 100 Million Healthier Lives efforts on Health Equity and Prosperity, visit The challenge of improving population health requires innovative approaches -- and local students and residents are an underutilized resource in these efforts. In this session, Open School student leaders will share their work applying community organizing and leadership skills to improve health in their clinics, on their campuses, and in their communities, and will show participants how to apply these skills to their own efforts to improve health in their local settings. Tue 12/6 9:30-10:45 AM and 11:15 AM 12:30 Marco Island A27/B27. From Clinical to Social: Redefining What Counts as Health Care L. Gordon Moore Senior Medical Director 3M Health Information Systems, Inc. Ninon Lewis Executive Director Institute for Healthcare Improvement, 100 Million Healthier Lives Rocco Perla President Health Leads Rose Englert Sr. Business Leader, Community Health Innovation Programs CareOregon Until now, traditional health care has not addressed the social and environmental factors that account for 70% of health outcomes. From the recent release of the CMS Accountable Health Communities model to the imperative to better understand and treat the needs of their most complex populations, health systems are redefining what constitutes health care. This session will explore innovative tools to assess social needs and ways to leverage new and existing services in the housing, food, social isolation, and transportation arenas to augment clinical care. 100mlives.org 4

5 Tue 12/6 9:30-10:45 AM and 11:15 AM 12:30 Grand Ballroom 9-10 Tue 12/6 12:30 2:30 Diamond Suite, 5 th Floor of Marriott A24/B24. QI for Social Needs Interventions in Health Care Andrew Beck Pediatrician Cincinnati Children's Hospital Medical Center Ned Mossman Program Mgr, Payment Reform/Social Determinants of Health OCHIN Rishi Manchanda Founder, HealthBegins HealthBegins, 100 Million Healthier Lives Robert Kahn Professor, Associate Chair for Community Health Cincinnati Children's Hospital Medical Center Zach Goldstein Principal, Innovation Health Leads 100 Million Healthier Lives Health Systems Transformation Hub Meeting RSVP to kjohnson@ihi.org if you are interested in attending and are not yet a Hub member Health care delivery systems increasingly recognize that health is affected by social conditions outside hospital and clinic walls. This awareness has inspired efforts to systematically identify patients social needs and build linkages to "upstream" community resources. This session will focus on the growing opportunities to determine how to measure and enhance the efficiency, efficacy, and scalability of such services, featuring leading organizations that use QI to optimize patient and population health by proactively engaging partners and aligning with payers. Opportunity for hub members attending to come together to discuss the oasis design for health systems on the journey to population health. 100mlives.org 5

6 Tue 12/6 1:30-2:45 Marco Island Tue 12/6 1:30-2:45 Grand Ballroom Salon 7 C29. Population Management in the Safety Net Kim Schwartz Chief Executive Officer Roanoke Chowan Community Health Center Molly Hart Healthcare Analytics Strategist Community Health Center Network Ninon Lewis Executive Director IHI, 100 Million Healthier Lives Paula Cousins Director of Population Health, Samuel U. Rodgers Health Center Tam Duong Project Manager, IHI C2. Building Capacity: Delivering Results at Scale Jason Leitch, National Clinical Director, Scottish Government Health Department Lisa Schilling, National Vice President, Healthcare Performance Improvement Kaiser Permanente Susan Hannah Head of Children & Young People Improvement Collaborative Scottish Government Uma Kotagal Senior Executive Leader, Cincinnati Children's Hospital Medical Center, 100 Million Healthier Lives In a rapidly changing delivery and payment environment, safety net organizations are under increasing pressure to deliver costeffective care resulting in better outcomes and patient experiences. In this session, participants will learn how several safety net organizations have put themselves on a pathway from panel management to population health and accelerate their journey towards valuebased care for entire populations. Improvement science delivers results at scale in many systems, including Kaiser Permanente, Cincinnati Children s Hospital, and Scotland s public services, which have developed advanced approaches to building the quality improvement skills of practitioners at all levels of their systems. Participants will achieve whole system knowledge with a shared language for improvement and consider how these approaches for capacity building enable work that goes beyond health care improvement, integrating innovation with improvement and focusing on improving community health. 100mlives.org 6

7 Tue 12/6 1:30 2:45 Cypress Foyer Pre-function 1 Wed 12/7 7:00 7:45 AM Crystal Ballroom: Salon E-F SW5. Storyboard Walk-around: High Impact Student Projects James Moses Medical Director of Quality Improvement, Associate CQO Boston Medical Center Kate Hilton Senior Faculty ReThink Health, 100 Million Healthier Lives Wendy Madigosky Director, Foundations of Doctoring Curriculum University of Colorado Anchutz Medical Center SIB Million Healthier Lives: Supporting Health Systems on the Journey to Population Health Soma Stout, MD, MS, Executive Lead for Health Improvement, IHI Rick Foster, MD, Executive Director, Catalyst for Health, South Carolina Hospital Association; 100 Million Healthier Lives Hub Leader Leslie Porth, PhD, MPH, RN Senior Vice President of Strategic Quality Initiatives, Missouri Hospital Association Learn community organizing approaches from students and residents who are applying these concepts to improve the health of their local communities and identify local IHI Open School learners to engage in your organization s initiatives. 100 Million Healthier Lives is a global multisector collaboration of change agents committed to achieving the result of 100 million people living healthier lives by A key priority of this movement is to support health care systems on the journey to population health. Join a conversation about how health systems can accelerate this transformation, improve well-being for their patient populations, and take a total health approach in their communities. 7

8 Wed 12/7 9:30-10:45 AM and 11:15 AM 12:30 Grand Ballroom 4-6 D29/E29. Applying Meaningful Measurement in Health and Health Care Alide Chase Consultant, LLC No Organization Lindsay Martin Executive Director Institute for Healthcare Improvement Matthew Stiefel Sr Director, CMI Center For Population Health, IHI Fellow Kaiser Permanente; 100 Million Healthier Lives Metrics Team This interactive session will help participants create multilevel dashboards that enable them to more deeply understand health and health care in their own health system and community. We will share and use both the IHI Whole System Measures 2.0 and the 100 Million Healthier Lives Metrics That Matter Wizard to examine the state of current health systems and discuss initiatives that advance health and health care in both local settings and on a larger scale. 100mlives.org 8

100 Million Healthier Lives

100 Million Healthier Lives Ninon Lewis, MS Executive Director, Triple Aim for Populations Focus Area Institute for Healthcare Improvement Soma Stout, MD MS Executive External Lead, Health Improvement,